Day support team manager jobs

We are looking for a Legacy Marketing and In Memory Manager to be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters.

This is a London hybrid role with ideally 2 days a week in the office, there could be flexibility with this

The Charity
A well respected health charity dedicated to supporting high-quality research and investment in developing effective treatments, while also championing equality, diversity and inclusion. You would be joining a welcoming team with a collaborative work culture while also being eligible for the employee benefits, which include
- A generous annual leave starting at 25 days per annum increasing one day each year after five years up to a maximum of 30 days
- Time off in lieu for out-of-hours work
- A pension contribution of 5% of your basic salary into a group personal pension plan with a minimum personal contribution of 3%
- Life insurance through death-in-service benefits from the first day of employment..... as well as much more.

The Role
Work with the Head of Individual Giving and Legacies to develop the Legacy marketing and In Memory strategies and devise and implement meaningful supporter journeys.

Deliver programmes across direct, digital, video and internal channels to increase future income from Gifts in Wills and In Memory fundraising.

Plan legacy events including identifying potential audiences/invitees, sourcing venues, arranging engaging speakers, and presenting content.

The Candidate
Demonstrable experience in creating and managing Legacy and/or In Memoriam Marketing campaigns for a charity.

Experience of managing full mix marketing including direct mail, telemarketing, email and online campaigns.

Experience of managing a campaign budget.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Contract Manager (Estates / Environmental Services)
City: Birmingham B15 1LZ
Salary: £52,120 per annum
Hours: 35 hours per week
Contract: Permanent

We're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment.

Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews.

As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required.

As we embark upon delivering our Tenants at Heart Corporate Plan 2025-2030, our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting.

Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate:

• Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc.
• Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls.
• Experience of developing, managing and motivating a team.
• Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines.

We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community.

Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date.

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Team Leader – Young People’s Drug and Alcohol Services

Location: Northamptonshire

Salary: £30,775 – £33,205 per annum

Requirement: Full UK driving licence and access to a car essential

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

Support young people. Lead a vital service. Be part of lasting change.

Are you experienced in supporting young people with substance misuse or related social care challenges? Do you want to lead a committed team making a genuine difference in young lives?

We’re looking for a Team Leader to join NGAGE, our early intervention drug and alcohol service for young people aged 10–18 in Northamptonshire. Delivered by Aquarius, a charity helping individuals and communities overcome the harm caused by alcohol, drugs, and gambling, NGAGE provides early support, education, and tailored interventions.

As Team Leader, you’ll play a central role in service delivery and operational management. Your leadership will ensure clinical quality, service compliance, and a strong team culture, all while maintaining person-centred care and safeguarding best practice.

Key responsibilities include:

• Supervising and supporting staff, including induction, coaching, and development reviews
• Ensuring services meet all quality, policy and statutory standards
• Managing performance and supporting the recruitment of staff and volunteers
• Liaising with commissioners and external partners
• Overseeing data reporting and budget monitoring
• Championing Aquarius’ values and mission

You’ll bring strong leadership skills and significant experience supporting individuals in addictions, mental health, or social care settings – particularly with young people.

You’ll also need:

• A professional qualification in health, social care, youth work or similar (e.g. NVQ Level 4+, DipSW, Mental Health Nursing, Counselling, Addiction Studies)
• Proven experience in the substance misuse field, with up-to-date knowledge of drugs, alcohol and associated health issues
• Familiarity with effective behaviour change interventions, such as motivational interviewing or psychoeducation
• Staff supervision or management experience, plus strong partnership working skills across statutory and voluntary services
• A solid understanding of safeguarding legislation and best practice
• Strong IT and case management skills, and a flexible, strengths-based approach

What we offer:

• 40 days' annual leave (including bank holidays)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and professional development
• A meaningful role in a charity making real community impact

Make a difference where it matters most. If you want to lead a team making early interventions count for vulnerable young people, this could be your next step.

Apply now and help shape better futures.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Team Leader Location: Northampton Salary: £30,775 - £33,205 per annum You have significant experience of individual client work with adults/young people in an addictions or social care setting. You also have knowledge of drugs, alcohol, and health-related issues, and the interventions that are effective in supporting behaviour change. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Team Leader. Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for someone like you to join our NGAGE Young People’s Service in Northampton. NGAGE is an early intervention drug and alcohol service for young people aged 10-18 and we provide information, education, advice, and support to young people concerning drug and alcohol use. As Team Leader you will ensure good clinical practice and ensure the service operates within policy and statutory requirements. You will also provide induction, supervision, coaching and work and development reviews. In addition, you will: Deal with performance management issues Assist in the recruitment of team members and volunteers Develop and maintain effective liaison with commissioners and service providers Manage the budget for the service, ensuring appropriate recording and data reporting Actively promote Aquarius’ values and mission. Ideally you have: A professional qualification in health/social care, youth and community work, (e.g. NVQ Level 4 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Proven experience of working in the substance misuse field and a commitment to complete further training as required Knowledge of drugs, alcohol and health-related issues, including interventions that are effective in supporting behaviour change Experience of staff supervision/management/training and demonstrable skills in partnership working (including voluntary and statutory services) A good understanding of safeguarding Good IT skills and a flexible can-do, person-centred approach. In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and exceptional professional development and training opportunities. Due to the nature of the role a driving licence and access to a car is essential. To Apply If you feel you are a suitable candidate and would like to work for this reputable Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background. This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

"You made me happier than ever before and it has been amazingly wonderful!"

Delight is looking for a capable and reliable Programme Resource Lead to manage all of Delight’s resourcing needs and support our Programmes team. As the lead on resources, you will manage all of Delight’s resourcing needs across five arts-based learning programmes: from research and testing, through to purchasing, fulfilment and delivery, supplying our 25 partner schools with programme resources.

Reporting to the Head of Programmes & People, you will work closely with our Programme Leads to understand the requirements and source materials that maintain Delight’s high-quality arts programmes. You’ll be an exceptional project coordinator with very strong attention to detail and a proven record in coordinating, problem-solving and effective communication.

This role requires someone that is detail focused and is not fazed by managing many resources across multiple programmes.

"Delight's programmes are unique, creative and inspirational."

Key responsibilities

Procurement

• Research materials/resources to programme specification requirements

• Develop relationships with suppliers

• Manage and work within specified programme budgets

Fulfilment

• Pack resources for each programme according to specification

• Ensure our quality of fulfilment is maintained

Resource Stock Management

• Monitor and manage stock levels

• Clean, refresh and maintain returned resources

Quality Control

• Maintain rigour in resources

• Maintain the standard of our output and delivery of services, products and materials to match the high quality of our arts-based learning programmes

Resource logistics

• Manage outgoing deliveries

• Manage the return of resources

Other

• Work collaboratively within a small team.

• Adhere to Delight’s policies and procedures at all times, including a clear commitment to safeguarding.

• Support the Programme Team with other duties as required.

Experience, Skills & Abilities

• Programme experience in charitable or commercial sectors

• Strong project management or coordination capabilities

• Well-organised, with effective problem solving skills

• A keen sense of creativity and an eye for detail

• The ability to work both collaboratively and independently, as part of a small team.

• Numerate, with the ability to interpret and manage budgets and other financial information

• Proficient in Excel and experience managing budgets

Knowledge

• Understanding of project operations and logistical requirements

Values and Style

• Equality: Commitment to educational equality and social impact

• Creative: Innovative approach to problem solving, encouraging imaginative strategies for organisational development

• Rigour: Commitment to maintaining high standards, systematic thinking, and meticulous attention to detail in all operational processes

• Relationships: Collaborative professional style, prioritising meaningful connections with team, stakeholders, and partners

• Warmth: Empathetic team-based approach, being part of creating supportive and inclusive workplace culture

• Curiosity: Proactive learner

Desirable criteria

• Knowledge of educational resources

• Knowledge of arts materials

• Experience in arts or education sector

• Previous experience in a nonprofit organisation

• Experience of managing resources

Job Description

Science communication sits at the heart of everything we do at CSC. In this role, you’ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators.

Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience — one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day.

You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you’ll also keep a close eye on team capacity — raising any concerns and suggesting solutions to management in a timely and constructive way.

Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you’ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities — from membership sign-ups and events to charitable donations and shop visits.

Key Responsibilities

• At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences — creating positive STEM moments that have the power to inspire and transform.

• You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators.

• You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide.

• You take ownership of your team’s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits.

• You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team’s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments.

• You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator. 

• Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback.

• Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances.

• Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported.

• Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability.

• Ensure your team is well-versed in how to promote CSC’s products, services, and charitable mission — and that they do so actively and confidently.

• Stay up to date with STEM news and best-in-class science communication practices across the sector.

• Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others.

• Ensure necessary administrative work is assigned within your team and delivered on time, including:

○  Completion of necessary event organisation planning documents and systems;

○  General reporting and action to ensure the equipment is maintained;

○  General reporting and action to support the maintenance of quality and accuracy of content;

○  Identifying training needs, and completing and recording training as soon as practical.

• Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC’s social media channels.

Person Specification

Essential Criteria

• At least 3 years’ experience as a Science Communicator

• Clear understanding of the operational processes and training needs for an effective Science Communicator team

• A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work

• Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive

• A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team

• An eye for identifying compelling case studies and media content — including quotes, photos, and videos — to support the Marketing & Communications Manager in promoting CSC and showcasing your team’s excellence

• Excellent verbal and written communication and presentation skills

• A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives

• Driven to deliver timely, high-quality outcomes in everything you do

• A commitment to equity, diversity, and inclusion

• A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths

• Confidence in handling questions across a broad range of STEM topics

• Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts.

• An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests

• Willingness to learn new things and take initiative through independent research.

• Computer literate

• Achieve a satisfactory enhanced DBS check

Desirable Criteria

• Experience in science communication or working with diverse audiences, including families, adults, and children

• Customer service skills and experience

• Level 3 or equivalent qualifications in a STEM subject

• Full clean driving license

Working Conditions

The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).

Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so.

In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays.

We offer the option of flexible hybrid working where and when possible, when not delivering sessions.

Advancement Opportunities

Science Communicators and public engagement are at the heart of everything CSC does — and in this role, you lead that vital team. You’ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You’ll also play an active role in shaping how we communicate the value of our work to the wider world.

The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment.

Standard working hours are 7.5 hours per day

Parking and bike storage are available at both CSC locations.

Benefits include:

●  25 days annual leave, plus Bank Holidays

●  Mental health support in partnership with BetterHelp

●  Contributory pension scheme

Recruitment Process and Timeline:

To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role. 

At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.

About The Role

We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for Cheshire. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the Regional Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.

You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential – we’re really looking for someone who is committed to the cause and excited to connect with others.

At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!

You will be expected to travel regularly in the course of your work including regularly round Cheshire.. You will be contracted to your home address, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Charity People is delighted to have partnered with The Passage to find a brilliant new Challenge Events Manager to join their ambitious, successful and creative team.

The Passage are an incredible London charity providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home.

In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.

This permanent role is based in Westminster, London and comes with a salary of £40,148 (inclusive of London weighting). They have an excellent benefits package including: 34 days holiday (incl Bank Holidays); subsidised gym membership; employee assistance programme; dedicated Equality Diversity and Inclusion Working Group; and enhanced maternity, paternity and shared parental and adoption policy.

About the Role

We're looking for a passionate and experienced Challenge Events Manager to lead and grow our challenge events programme at The Passage. This new role offers a unique opportunity to shape a new events strategy, inspire supporters, and drive sustainable income. You'll manage third-party and bespoke events, build supporter journeys, and create engaging content to foster community and loyalty. Working closely with the wider team, you'll bring fresh ideas, test new concepts, and deliver high-quality events that raise both funds and our profile.

Role and Responsibilities:

The successful candidate will be joining at an incredibly exciting time at The Passage, with challenge events having grown in profile and prominence over the past 12-18 months - with an incredible 50 people signed up for the Hackney Half this year, it is the start of something exciting for the fundraising team.

The postholder will:

• Lead the delivery and development of The Passage's Challenge Events strategy, expanding the portfolio and growing net income.
• Research, test, and implement new events to diversify fundraising opportunities and attract new supporters.
• Provide tailored stewardship to individuals and groups, enhancing supporter journeys and retention.
• Collaborate with internal teams to drive corporate participation, deliver compelling marketing campaigns, and support volunteer-led fundraising.
• Oversee third-party relationships, ensure value for money, and manage event safety through robust risk assessments
• Produce and manage the Challenge Events income and expenditure annual plan and budget.

About You:

You will bring passion, ambition and energy about the work of The Passage combined with the essential skills to build and deliver a brilliant calendar of challenge events. This will include:

• Proven track record and knowledge in delivering third-party and bespoke challenge events, including participant recruitment and supporter stewardship.
• Experience in recruiting engaged and passionate fundraisers/participants and building long-term relationships through excellent supporter engagement.
• Skilled in planning and executing mass participation and third-party events, often in collaboration with external agencies.
• Strong ability to use data, insight, and market trends to inform strategy and identify growth opportunities.
• Demonstrated success in setting budgets, achieving income targets, and driving portfolio growth.
• Familiarity with CRM systems like Salesforce and experience working within the charity sector.

If this Challenge Events Manager role motivates and inspires you, please contact Kevin at Charity People who can tell you more and how to apply. We'd love to help you get your next role.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job Purpose

This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).

The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.

Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.

The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.

 

The Role

The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.

The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within forensic services
• Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff

 

Person Specification

• Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approaGood communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours, during the day and on weekends
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

The role is a two day a week commitment. (16 hours) £150 per day.  We are flexible on working from home but would prefer that at least one of the two days is at the office with the other two staff members, our Office Administrator and CEO.

It involves –

Monitoring and recording all income for the charity

Sourcing funding, at present primarily from Trusts and Foundation or individuals

Collaborating with the office team on other fundraising initiatives and events

Support the delivery of digital fundraising activities

Being a small team, other tasks may come up from time to time

Exploring and obtaining fundraising from Corporate entities.

It requires –

A good knowledge of a CRM database, preferably Advantage nfp

Good writing and communication skills

Someone with attention to detail

Someone who can work flexibly in a team.

The charity has an office in Bermondsey

To apply please email  with a CV and covering letter outlining any experience of health or stroke related work additional to your fundraising experience.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The role involves working with clients with complex needs in a rota system that includes early, late sleep in, weekend and bank holidays

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The successful applicant will be responsible for running the Haberdashers’ Aspire programme for our students and for taking day-to-day responsibility for providing effective Careers Education, Information, Advice and Guidance across the School.

This is a full-time position however we would be happy to consider part-time and/or flexible working for the right candidate.

The Habs Aspire project matches sixth form students with a professional mentor and offers one-to-one mentoring sessions. The programme aims to enhance personal development, foster confidence, and develop essential skills necessary for future success.

About the Role

The Head of Futures will be self-motivated and determined with an entrepreneurial character and a determination to work with colleagues and other partners to secure the best possible outcomes for pupils. They will already have a track-record of success in a relevant field for example teaching or school leadership, careers guidance, recruitment, business or public sector leadership, including the armed forces..

A significant part of the role is managing student recruitment and engagement in the mentoring programme and recruiting mentors from various sectors, including industry professionals. This will require strategic planning, creativity and determination to ensure the project’s success and sustainability. The ability to motivate young people with integrity, passion and commitment is a non-negotiable requirement for this role.

Key Responsibilities

1. Working with senior colleagues, notably the Director of Sixth Form and the Deputy Head Academic, devise, plan, implement, review and update, the Schools’ careers education and guidance programme in line with the School’s strategic plan, ensuring that the programme meets all statutory and regulatory requirements, takes account of the views and needs of pupils and contributes to the successful transition of pupils from school to positive destinations in Higher Education and the world of work.
2. Oversee, lead and manage the Habs Aspire Mentoring Programme for the School, as an integral part of our careers education and guidance programme.
3. Work with colleagues across the Haberdashers’ Company and Haberdashers’ family of schools and academies to develop an agreed policy and five-year strategy for the Habs Aspire programme.
4. Develop creative methods of engaging stakeholders to become mentors and to provide other support to our careers education and guidance programme
5. Oversee the effective recruitment, training and ongoing management of mentors.
6. Work in partnership with schools and the Haberdashers’ Company to ensure safeguarding checks are conducted, prioritising the safety and wellbeing of our pupils.
7. Ensure strict and ongoing quality assurance methods and continuous monitoring of our careers education and guidance programme, including the Habs Aspire programme.
8. Work closely with school leaders to ensure effective student recruitment and engagement in the programme.
9. Support the work of the Careers and Higher Education Coordinator in the coordination and administration of the careers education and guidance programme, including the Habs Aspire programme.
10. Work with the Head of PSHE to ensure careers features throughout the HabsMon programme from Y7-Y11

Additional Repsonsibilities

1. Work closely with the Director of Sixth Form to ensure seamless integration of the careers programme wit the support for Higher Education choices and UCAS
2. Build up links with individuals, employers and organisations in order to support careers education and events
3. Assist with the organisation of the annual Careers Convention
4. Stay updated with the latest research in mentoring and career development.
5. Promote equal opportunities and inclusion, addressing any issues immediately if they arise.

This exciting new role will fulfil a key function for CCT, as we enter a new five-year strategy. One of the main themes of this strategy is creativity - supporting creative new uses for our sites. To do so effectively will require the post-holder to lead a team charged with building on the success of our Regeneration and Enterprise activities, of recent years, and ensuring the learning from these is applied in the development of future initiatives and partnerships. With hundreds of churches and almost as many creative and enterprising ideas, the job of scrutinising these and working out how we can identify and support the most promising is a challenging and exciting task.

We are looking for a confident and credible leader, with the ability to inspire trust and work collaboratively to bring a strong commercial focus to the Trust’s work, ensuring that initiatives and partnerships are robustly and effectively developed and managed. You will be working closely with colleagues across the Trust to help embed an enterprising culture where ideas are encouraged and their viability assessed openly, robustly, and collaboratively.

The role will support the delivery of existing Regeneration and Enterprise initiatives and partnerships across our estate, in addition to supporting new initiatives and partnership opportunities that we implement. You will lead our internal processes and reporting, to identify and scrutinise the most promising of these opportunities, identified by the wider team. You will bring your expertise, and the resources of your team, to bear in assisting in the development, scrutiny and delivery of these, reviewing and monitoring their commercial performance.

This role will play a key role in capitalising on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects which have addressed some of our most pressing conservation needs, had wide-ranging wider impacts, and developed new operating models for some of the churches in our care. In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships, including for example those involved in the Van Gogh Immersive Experience, at our church at All Saint’s (Leicester).

If you would like to apply for this role, please visit our recruitment portal to begin your application.

You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 3rd June 2025.

There will be a two-stage interview process with first stage taking place in TBC on 10th June 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place week commencing 16th June 2025 and will be held in London.

As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.