Day support team manager jobs

Position: Fundraising Executive
Hours: Part-time,17.5 hours a week
Contract: Permanent
Location: Office based, from one of four national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: Starting from £13,192 (FTE £26,384) per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at the entry point salary of £13,192 (FTE £26,384) per annum, increasing to £14,016 (FTE £28,033) after 6 months service and satisfactory performance and to £14,841 (FTE £29,682) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We aim to deliver impactful, high-quality, and innovative community fundraising initiatives that engage our incredible supporters, providing an exciting and inclusive calendar of events and activities year-round.

As a Fundraising Executive, you'll support the Community and Events Fundraising Team with a wide range of events, helping to ensure they are delivered to the highest standards. You'll be instrumental in building strong relationships with supporters through exceptional customer care and stewardship, contributing to the overall success of the C&E fundraising objectives. Working alongside the team, you'll help create a positive experience for participants, ensuring every event runs smoothly and meets its goals.

This is a Part time, 17.5 hours per week position.

Closing date for applications: 9:00 on Monday 2nd June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

BACKGROUND

For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.

The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers.  The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.

The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.

As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.

Key Duties and Responsibilities

The post-holder will:

· Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.

· Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request  mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.

· Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)

· Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.

· Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.

· Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.

· Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits

· Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law

· Cascade information, changes,  and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service

· Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting. 

· Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator

· Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants 

· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).

Other duties:

• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms. 

• To attend staff meetings as required.

• To undertake other duties which are generally compatible with the functions of the post.

• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.

Person Specification

Essential skills, knowledge and experience:

· At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews

· At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing

· Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy  

· Experience of managing a case load

· Knowledge or ability to understand and use relevant legislation

· Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification

· Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)

· Experience of working with interpreters in the delivery of advice

· Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment

· Able to relate to a wide cross section of clients in a non-judgmental way.

· Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.

· Able and willing to learn and assimilate new knowledge in a working environment.

· Able to give and receive feedback objectively and sensitively.

· Able and willing to work both on own initiative and as part of a team.

· Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.

· Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.

Desirable:

· Experience of specialist advice work, including appeals and mandatory reconsiderations

· Friendly, polite, and patient

· Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel

· Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK

· Experience of working with volunteers

· Experience of supervising other advisers, including volunteers  

· Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.

· Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system

· Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.

· Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,

· Ability to communicate with other organisations, housing, and welfare departments.

How to apply 

The first stage is to complete on our online application form on our website by 9am on 9 June 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Bristol?

This post is offered as a 10 month fixed term contract, or secondment for internal applicants.

We are looking for a Complex Caseworker to join the Bristol High Stability Housing team. In this role you will work with a fixed group or identified people who are referred to the scheme who require a specialist intervention and multi-disciplinary approach to secure sustainable outcomes.

In this role you will work with the Service Manager and alongside local services. You will take responsibility for carrying a caseload and supporting the day to day delivery of the scheme. You will work towards delivering outcomes which focus on sustaining accommodation, improving health and wellbeing, engaging and sustaining formal treatment for substance misuse, and securing a range of educational and employment opportunities including volunteering. You will work with the Rough Sleeping Navigator Coordinator to:

• Be the single point of contact while supporting clients through the transition into independent tenancies.
• Build and maintain working relationships with agencies and individuals who can aid clients in sustaining their recovery and meeting outcomes.
• Work with colleagues to find ways to address support needs for individual clients such as improving life skills, tenancy sustainment, employment and education, and building recovery networks with agencies, peers and from within the community.
• Provide evidence based information on desired outcomes.

About you

This is a great opportunity for someone to step into a new scheme and use their problem solving and organisational skills alongside experience of working with clients who face multiple disadvantage.

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• You will have good communication skills, with the ability to network and build effective relationships with a variety of people in a multi-agency context.
• You have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that fully meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 4 June 2025

Interview and assessments on: 12-13 June 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Head of Commercial & Visitor Experience role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for an experienced commercial and visitor experience professional to join our friendly team in the new post of Head of Commercial and Visitor Experience, reporting into our trading board, Crystal Palace Park Events Ltd (CPPEL), and line managed by the Director of Park Management.

Responsible for achieving ambitious income targets, you will lead the  management, development and growth of key revenue generating activities including concessions, leases, retail, licensing, catering, markets and car parking activity (and excluding events and venue hire). Alongside this you will oversee the smooth running of the park as a visitor attraction, ensuring an excellent visitor experience and an accessible, warm welcome to all. 

You will be a creative and entrepreneurial team player with experience working in a visitor attraction, cultural, heritage or park setting and a proven track record in business development and income generation.

How to apply:

Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject ‘Role: Head of Commercial & Visitor Experience

Applications must be received by 2 June 2025 @ 10am

First round interviews will be held w/c 9 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role

We’re looking for an experienced e-commerce officer to join our Trading team to showcase and promote our exciting year round range of products to raise income and engage supporters via our online shop, catalogues and commercial partnerships.

You’ll be a great communicator and maximise the potential income while ensuring every supporter has a great experience shopping with us.

What you’ll do:

• Lead on the development and day-to-day running of the online shop including platform improvements
• Develop digital marketing plans, that complement the overall Trading communication plans, to drive traffic and sales to the online shop
• Add products to the online shop using clear, consistent content that is bold and creative to drive sales
• Constantly review content to ensure that the information is compelling, audience-focused accurate and relevant

What you’ll bring:

• A strong understanding and experience of Shopify including designing pages, basic HTML and CSS coding, digital best practice and marketing 
• Experience of planning, delivering and evaluating digital marketing activity across paid and owned channels 
• Excellent communication and influencing skills, with the ability to convey complex matters clearly and coherently 
• Significant experience of CMS management and tools such as Canva, Photoshop and Figma 
• Experience of operating in a modern digital workplace, including using digital tools 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from Thursday 19 June 2025, in person at our London office

The successful candidate will be required to:

• attend the UK London office a minimum of 2 days per week (one of which is a Wednesday).
• provide your own broadband service with a minimum download speed of 2Mb 
• have a confidential space in which to work when working at home

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

With living costs rising and the need for financial support ever growing, Age UK have built a dedicated team of Benefit Advisors to guide and advise older people on the relevant benefits available to them.

To lead and support this fantastic service, we are recruiting for a Benefits Team Leader to monitor quality and performance and be the first port of call for any enquiries or support from the team. Line managing a team of Benefits Advisers, you will provide wellbeing support and support with challenging and/or safeguarding calls, whilst working alongside other Team Leaders within our division to deliver a fantastic service to the older people we support all over the UK.

The successful applicant will be an expert in all things benefit related, and have a knowledge of the issues affecting older people. You will use your leadership skills and experience to help support those in need. We are looking for someone who is passionate about making a measurable difference to the lives of older people.

This role can either be based at our office in Blackpool in Lancashire, or in Ashburton
Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly.

As a guide, the team currently work from the office once a week but may be required to go into the office more frequently when necessary.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience with computer-based systems including Microsoft Excel. (A, I, T)

Skills and knowledge

• Comprehensive knowledge of the benefits system. (A, I, T, P)
• Highly accurate and having attention to detail. (A, I, T)
• Excellent literacy and numeracy skills. (A, T)

• Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. (I)
• Ability to deliver high quality, in-depth benefits training, clearly and concisely. (I, T,

Personal Attributes

• Excellent communication skills. (A, I, T, P)
• Commitment to providing a high-quality customer service and equal opportunities. (A, I)
• Ability to support, supervise and lead staff. (I)

Great to haves:

Experience

• Previous experience of working in an information and advice services role. (A, I)
• Previous experience of working in a Contact Centre type environment. (A, I)
• Previous experience of supervising and leading staff. (A, I)

Skills and Knowledge
Knowledge of issues affecting older people e.g. the health system, social care. (A, I)

Other relevant details

• We work in a hybrid style and colleagues come into the office at least 1 or 2 days a week, although individuals may work in the office more regularly if preferred.
• The role will occasionally require travel to the other office location (Blackpool or Devon), which will involve overnight stays.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

For a full list of benefits please visit our website.

The successful applicant will support the effective operation of Sarcoma UK's supporter database (Raiser’s Edge NXT) and contribute to accurate financial reporting. The role ensures that data is managed to a high standard, enabling the organisation to deliver its strategic and charitable objectives. The postholder will also assist the Finance team with timely and accurate income reporting and reconciliations.

Benefits:

• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities

Database Administration (Raiser’s Edge NXT)

• Maintain and update supporter records, including constituent and gift data, ensuring accuracy and compliance.
• Process donation streams including MuchLoved, Enthuse and others, ensuring accurate integration and reconciliation.
• Work with the Database Manager to develop and manage Omatic Cloud processes for importing and automating gift data from external fundraising platforms.
• Process and record Gift Aid declarations in accordance with HMRC guidelines.
• Conduct data cleansing activities to maintain accuracy of records (e.g. address updates).
• Manage and maintain subscription forms (WordPress), ensuring accurate data capture and integration with Raiser’s Edge NXT.
• Extract and analyse data to support fundraising and operational reporting using Raiser’s Edge NXT queries and Excel.
• Contribute to the annual internal database audit, collaborating with the Senior Database Officer and Database Manager to identify areas for improvement and implement best practices.

Financial Support

• Monitor all income and update the income spreadsheet daily.
• Monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
• Work with the Senior Finance Officer to carry out income reconciliations between Sage 50 and Raiser’s Edge NXT.
• Deposit all physical donations into the bank account weekly.
• Provide general support to the Senior Finance Officer as required.

Cross Function Collaboration

• Work closely with the Senior Database Officer to align on day-to-day data processing.
• Collaborate with the Finance Team on reconciliation and reporting.

Other

• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

This is an exciting time to join Prevent Breast Cancer. If you are a proactive and motivated fundraiser with a can-do attitude, we need you to help us achieve our ambitious strategy. As a community Fundraising Lead you will have a vital part to play in our Income Generation Team. You will help generate, lead and develop income and relationships within our community income stream.  We are looking for someone with the creativity and innovation to help increase income and provide excellent support stewardship to our valued supporters.

About the Job

Hours: 37.5 hours per week

Responsible to: Head of Income Generation
Annual leave: 33 days including Bank Holidays
Location: Hybrid working / The Nightingale Centre, Wythenshawe Hospital, M23 9LT
Salary: £29,000 to £32,000 dependent on experience

About the Charity

Prevent Breast Cancer is committed to using science to save lives. We are the only UK charity entirely dedicated to preventing breast cancer for future generations by funding vital research into its prediction, prevention, and early detection, so that no one has to go through it in the first place.

Across the UK over 56,800 women develop breast cancer each year; tragically 11,500 do not survive. By joining us you’re helping towards breaking the cycle of breast cancer, and thanks to better predictive tools and early intervention, we truly believe that for future generations, breast cancer will be a thing of the past. This means acting now, to help more people live a life that’s free from the disease. It means funding research aimed solely at preventing breast cancer. And it means creating a world where thousands of people are spared from ever experiencing the pain and suffering it causes.

Responsibilities/ Role

• Support and develop relationships across the community income stream from new and existing partners with a plan to maintain and grow income in subsequent years in line with our fundraising strategy.
• Undertake research into potential new campaigns and advances in community fundraising.
• Grow and steward a pipeline of new and existing audiences and fundraising opportunities, ensuring to always maintain the highest quality supporter journey.
• Work closely with the Head of Income Generation and existing Fundraising team to identify potential strategic relationships and opportunities.
• As a senior member of the Income Generation Team, you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise on a monthly basis.
• Lead on specific community fundraising initiatives as agree with the Head of Income Generation.
• Collaborate with the fundraising team to identify relevant products/ events/ campaigns/ Gifts-in-Kind that will be of interest to existing and potential supporters and work with communications team to produce literature and resources to demonstrate need and impact
• Delivery of health hour talks, with support from other members of the team as required, to secure funding.
• Achieve Financial and non-financial targets and KPI’s as agreed with the Head of Income Generation.
• Develop and support our ongoing stewardship journey for community Fundraisers and increase average gift though exceptional supporter care and a proactive approach.
• Pro-actively utilise charity database, maintaining and nurturing existing relationships and finding new supporters and/or networks.
• Undertake any other relevant duties and projects delegated by the Head of Income Generation and Senior Management Team.
• In their absence provide cover for members of the fundraising team.

Knowledge/Skills/ Experience

Essential

• Exceptional interpersonal and networking skills
• Excellent organisation skills and high performing under pressure
• Flexible and adaptable approach to work
• Good IT skills
• Ability to work in a team and to collaborate to ensure objectives are met
• Willingness to travel in the UK and to attend meetings and events outside of usual business hours
• Full UK driving license and access to a car.

Desirable

• Fundraising experience within the charity sector
• Successful experience developing a successful relationship/campaign
• Good negotiation skills
• Experience using a CRM

Why work with us?

You will have the chance to be part of a team of dedicated and passionate professionals working towards the prediction and early prevention of breast cancer.

Benefits:

Prevent Breast Cancer offers the following benefits to employees:

• 25 days holiday plus 8 public holidays (pro-rata for part-time employees)
• Enhanced sick leave
• Enhanced Maternity/Paternity leave
• An additional day off per year for birthdays
• Access to Perkbox – a benefits and rewards platform offering freebies and discounts in retail, entertainment and restaurants, online wellbeing clases, confidential support and more)
• Ongoing training and development opportunities
• Quarterly team wellbeing sessions (yoga sessions, team walks, escape rooms etc)
• Time off in Lieu
• Hybrid Working
• Death in Service benefit
• Scottish Widow pension scheme

How to apply:

To apply, please send in your CV and a covering letter to us, explaining your interest in the role and outlining how you meet the role requirements. Please also submit an equal opportunity form along with your CV and covering letter, the form can be downloaded from our website here.

Applications must be submitted by midnight on Sunday 1st June.

Prevent Breast Cancer is an equal opportunity employer that is committed to diversity and inclusion. We welcome people from all backgrounds, experiences, abilities and perspectives.

Job Title:  Head of Finance & Business Services

Reports to: Chief Executive

Direct Reports: Finance and Business Administrator

Location: Hybrid - mainly home based working with a requirement to regularly attend meetings and events (mainly in London but also other project areas elsewhere in the UK) and with occasional visits to the Charity's offices. 

Salary: £46,542 Pro Rata

Hours: 3 Days per week

 About Alexandra Rose Charity 

Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.

Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.

To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.

As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.

About the role  

As we launch our new 5 year strategy we are looking for an experienced Head of Finance & Business Services to help deliver our mission and support the growth and consolidation of the charity. As a member of the Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance business partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the business services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

The closing date is Friday, 30th May 2025, at 5:00 pm

Interview Process: The selection process may include two interviews:

First Interviews: will take place online from the 16th to 19th June

Second Interview  (if selected) TBC

Young Person's Support Worker

Retford

£24,030 - £24,513 per annum

Our client has a fantastic opportunity for the right person to join their friendly and supportive Young Person’s Service in Retford.

This busy and dynamic service based in Retford provides support to encourage young people to be the best version of themselves. Their Retford project offers a strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors

The team play a critical role in advocating for their tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training.

The Support Worker role

Every day is different and you will face many new challenges so they need colleagues that come with a built in can-do attitude! You must be willing to go above and beyond for young people help better their lives, promoting independence, being a role model and achieving a successful home environment for them to live, in line with local authority care plan.

This isn’t a typical support worker position. Communication and understanding is key to help grow and mentor our young people. This role heavily requires you to listen and communicate with the young people, so a good understanding of written and verbal English is a must.

What you’ll be doing

Even as an adult the housing market can be tough to navigate and with so much information out there you will be a young person’s advocate and guidance. You could be helping young people complete the appropriate referrals forms for housing, coordinating referrals or arranging and attending referral interviews. Alternatively you could mediate between young people and their families to facilitate moves back home. You will be highly motivated and resilient but also patient and kind. Change can be scary but you will have a positive attitude to encourage our young people. 

Then comes the big move…

With your knowledge of welfare benefits you’ll help users to access grants/ charitable funding for white goods or other furnishings.

As well as this, you will be on the ball with activities related to the young person’s move e.g. arranging and facilitating pre move in meetings, joining the property inspection, liaising with the landlord where appropriate to negotiate move-in dates. You will also develop a system that matches young people across the contracted provision to facilitate house shares.

To be considered you must have a full valid driving licence and access to your own vehicle. You will be able to claim mileage proving you have business cover on your insurance.

They work 7 days a week, 365 days a year. You must be able to be flexible and work on a rota. Typical shift patterns are 07:00 – 14:30 and 14:30 – 22:00.

Over to you – click apply and show us why you are suitable!

Please note that they are not currently offering visa sponsorship.

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and they particularly welcome suitable applications.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Volunteering Officer

Duration: Permanent, full-time

Reporting to: Head of Volunteering

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home – remote working with regular travel to visit outreach locations (mostly located in the South and East of the UK) and attend industry events for recruitment drives

Contracted hours: 37.5 hour work week (flexible working available)

Holiday: 25 days per year plus national holidays 

Salary: £30,000 - £32,000 dependent on experience

Main purpose of the role

The Volunteering Officer will be responsible for the day-to-day management of the StreetVet volunteering programme. This role will have overall responsibility for recruiting, onboarding, and supporting StreetVet volunteers as well as establishing positive working relationships with volunteers to ensure they have a fulfilling and rewarding volunteering experience.

Key Responsibilities

· Lead the recruitment and induction of volunteers.

· Provide effective and timely administration of the volunteering programme.

· Provide highly effective support to all StreetVet volunteers to ensure a positive volunteering experience and offer training opportunities to develop volunteers in their roles.

· Provide regular communication to volunteers e.g. a regular newsletter, to update them on information relevant to their volunteering and keep them up to date of StreetVet’s wider activities, achievements and plans.

· Implement initiatives to reward and recognise volunteers for their efforts and engage with national initiatives e.g. Volunteer Week to celebrate the contributions of StreetVet volunteers.

· Arrange opportunities for StreetVet volunteers to come together and share their experiences of volunteering at StreetVet.

· Work with the Head of Volunteering to implement processes to gather feedback on the volunteering experience at StreetVet (e.g. volunteer surveys, exit interviews) and create relevant action plans to continue with areas of good practice and implement suggestions/recommendations where feasible.

· In collaboration with the Head of Volunteering, provide support, training and guidance to staff managing/working with volunteers.

Please refer to the Job Description for a full list of responsibilities and the person specification.

Closing date: 1st June 2025 at 23:30pm

Applications may close before the deadline, so please apply early to avoid disappointment.

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBC

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

We are looking for an experienced Administrator to help us to manage our charity.  Reporting to the CEO, you will be driven to helping us successfully support people who are visually impaired or deaf in North Somerset.  No two days will be the same, from managing the rental of our conference room to other local groups, to preparing reports and documents to send to funders, you will find the role ever changing and interesting.  A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.

Reading Specialist - HMP New Hall

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are to be held on a rolling schedule.

Please note the vacancy may close early if we find a suitable applicant.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

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