Debt advice team supervisor jobs
Welfare Rights Adviser
Department - Support hub
Salary £32,445 per annum ( £19,467 pro rata for part time)
Hours of work 22.5 hours a week over three days.
Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub
The role
The welfare rights adviser will report to the welfare rights supervisor.
The welfare rights adviser will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.
Principal accountabilities / responsibilities: -
Welfare rights advice and casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office
· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
· There will also be some triaging new referrals as part of this role
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 10 November 2025, 12 noon.
Interview date: Wednesday 19 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Registered Charity
51 - 100
We accelerate improvement and innovation beyond what the NHS can provide
The client requests no contact from agencies or media sales.
Thank you!
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
- Receive support with training and mentoring advice to qualification.
- Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
Thank you!
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Registered Charity
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Counsellor
Fully remote or hybrid working at our Head office; Alton, Hampshire, GU34 1EF
Required to attend the office in person at least once a month.
Permanent, part time (21 hrs/wk.) Average clinic hours 12 to 15
£35,000- £38,000 pa (FTE)
We are seeking an experienced BACP accredited Counsellor to join our friendly counselling team at the UK’s leading support charity for people living with chronic kidney disease (CKD). You will provide professional psychological support to adults through a series of regular counselling sessions to help bring about effective change and improve client wellbeing.
Based remotely, or working in our office in Alton Hampshire, you will deliver sessions by telephone or online, working with clients facing challenging issues. We'll provide training to develop your knowledge of the impact of kidney disease as well as CPD opportunities, regular internal case reviews and shared learning sessions
Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An offer of position will be subject to a DBS check.
A great place to work with great benefits including generous annual leave, employer pension contributions, flexible and hybrid working, health cash back plan, employee assistance programs.
If you would like an informal chat about the role, see our contact details on our website:kidneycareuk org
When you click 'apply' you will see an additional attachment to this job advert with a PDF document that includes a link to an on-line application form. We would be grateful if you could please this link as well as submitting your CV via this job board.
Registered Charity
101 - 500
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pan Wales, can be based in the office in: Wrexham, Cardiff, Newport, Swansea
Ref FTL- 253
Closing date: 17th November 2025 at 9.00am
Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?
If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales.
About St Giles Trust and the Wise Group
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.
About this exciting opportunity
Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.
This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.
What we are looking for
• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau? A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?
Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru.
Ynghylch Ymddiriedolaeth St Giles a’r Wise Group
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar.
Ynghylch y cyfle cyffrous hwn
Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru. Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.
Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd. Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
• Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol
• Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin
• Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles
• Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith
• Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant
• Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.