Dementia support worker jobs

Dementia Day Centre Manager

Lead with compassion. Deliver excellence in dementia care.

Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives.

We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.

The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.

Key responsibilities:

• Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
• Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
• Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
• Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).

About you

We are looking for a centre manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.

You will bring:

• A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
• Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
• Proven experience leading staff and volunteers in a care or community setting.
• Confidence in assessment, person‑centred care planning, risk management and record keeping.
• Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
• A genuine commitment to equality, dignity, inclusion and person‑centred practice.

Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.

Why work with us?

At Age UK Enfield, we are proud to be:

• Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
• Supportive: we invest in our staff and believe strong leadership creates great care.
• Purpose driven: every role contributes directly to improving the lives of older people in our community.

If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.

Closing date for applications: 3rd May 2026

Interviews will take place on 13th and 14th May 2026.

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Job Details

As a support worker you enable people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home.  We have positions available across a variety of services in Westminster, Kensington & Chelsea, Camden, Islington, Southwark and Hammersmith & Fulham.

In each of our services we support approximately 5-10 people. We support people with a range of support needs from low to high; with old age/ dementia, profound and multiple learning disabilities (PMLD), autism/mental health.  We also operate outreach services for people who live more independently. We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some services with waking night shifts.

We currently only have vacancies in services where manual handling is an intrinsic and regular part of the job.

Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.

Sessional work

If you don’t want to commit to a contract with you can opt for sessional work where you can decide when and where you work, you will also have the option of accepting or declining any work offered by LDN London.

How to apply

Please take the time to read the job details before applying.

To apply please submit your up to date CV to the address provided on our website.  please use the link provided below.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date: 4:30pm on Monday 4th May 2026 

Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

LDN London is committed to equality, diversity, and inclusion and welcomes applications from all groups.

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.

Key Responsibilities

1. Leadership & Management

• Provide clear leadership to the administrative and domestic team
• Foster a positive, inclusive, and accountable workplace culture
• Oversee recruitment, retention, and development of staff
• Implement systems and processes to support high quality care and improve operational efficiency
• Ensure effective use of clinical systems and digital services
• Lead on policies and HR processes

2. Strategic Oversight

• Contribute to and implement the organisation’s strategic plan
• Identify growth opportunities and service improvements
• Monitor performance against KPIs and drive continuous improvement
• Lead change management initiatives

3. Quality & Compliance

• Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
• Oversee audits, inspections, and action plans
• Maintain high standards of clinical governance and safeguarding
• Ensure robust policies and procedures are in place and followed

4. Operational Management

• Ensure safe staffing levels and effective rota management for the administration and domestic team
• Monitor occupancy levels and admissions processes
• Manage incidents, complaints, and risk effectively

5. Financial Management

• Manage budgets, financial planning and reporting
• Monitor income streams including OCC contracts and self-funding residents.
• Work with accountants and the finance officer to ensure financial stability
• Ensure efficient use of resources without compromising care quality
• Identify opportunities to improve income generation and operational efficiency.

6. Procurement & Resource Management

• Lead procurement strategy for equipment, supplies, and services
• Negotiate contracts and maintain supplier performance
• Ensure value for money and compliance with procurement policies

7. Stakeholder Engagement

• Build strong relationships with families, and external partners
• Liaise with local authorities
• Represent the organisation professionally in all interactions

8. Safeguarding & Risk Management

• Ensure robust safeguarding practices are embedded
• Lead on risk assessments and mitigation strategies
• Promote a culture of safety and transparency

Person Specification

Essential Qualifications & Experience

• Proven experience in a senior management role within health or social care
• Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
• Demonstrable experience in staff leadership and team development
• Experience in financial management and budget control
• Experience in procurement and contract management

Desirable

• Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
• Experience managing care services

Skills & Competencies

Leadership

• Strong, confident, and empathetic leadership style
• Ability to motivate and inspire teams

Strategic Thinking

• Ability to think long-term and align operations with organisational goals
• Data-driven decision-making

Communication

• Excellent verbal and written communication skills
• Ability to engage effectively with diverse stakeholders

Operational Excellence

• Strong organisational and problem-solving skills
• Ability to manage competing priorities

Financial & Commercial Awareness

• Understanding of budgets, cost control, and financial reporting
• Commercial awareness in procurement and service delivery

Personal Attributes

• Compassionate and values-driven
• Resilient and adaptable
• High integrity and professionalism

Key Performance Indicators (KPIs)

• Regulatory inspection ratings (e.g. Care Quality Commission)
• Occupancy rates
• Staff turnover and retention
• Budget adherence
• Resident and family satisfaction

Working Conditions

• On-site role, with participation in the on-call rota out of hours

Other Requirements

• Enhanced DBS check
• Right to work in the UK

Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.

Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.

Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.

Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.

• Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.

• Develop and lead personalised engagement plans tailored to each resident.

• Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.

• Support group activities, events, and outings that bring residents together across households.

Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.

Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.

Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Key Responsibilities

Leadership

• Act as a role model in delivering person-centred engagement.

• Lead and support individual and group activities, including end-of-life engagement.

Engagement Planning

• Create, implement, and regularly review individual engagement plans.

• Work with therapy teams to align activities with residents’ needs, preferences, and histories.

• Maintain accurate records and update plans monthly.

• Promote and embed person-centred care through coaching and guidance.

• Monitor and evaluate the impact of engagement activities.

• Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.

Management & Administration

• Ensure resources are available for effective engagement delivery.

• Manage risks in line with organisational policies and maintain risk records.

• Follow health and safety procedures at all times.

Relationship-Centred Care

Team

• Work closely with care teams and managers.

• Attend meetings and contribute to multidisciplinary discussions.

Families

• Involve families in engagement planning and attend relatives’ meetings.

Volunteers

• Support and supervise volunteers to enhance engagement delivery.

Flexibility

• Adapt activities to meet residents’ needs, including occasional evenings and weekends.

Other Duties

• Stay updated on best practice in engagement and activities.

• Contribute to organisational development and research initiatives.

• Undertake additional duties as required.

If you want, I can also compress the person specification section in the same style.

The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.