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Individual Giving (IG) fundraising is a key income stream for the charity through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new supporters and retain existing supporters.
Purpose of Job
The post-holder will support the development and delivery of the Individual Giving programme raising £5m+ from acquisition, retention, In Memory and legacy fundraising.
The Individual Giving Executive will be responsible for managing and monitoring acquisition, retention, in memory and legacy activity across a range of channels including direct mail, digital, print and telephone. They will focus on the engagement and stewardship of new and existing supporters as well as being involved in the development of new marketing campaigns.
Working closely with the Head of Individual Giving, Individual Giving Manager and Gifts in Wills & In Memoriam Manager, the role will liaise with internal teams and Job Description – IG Executive March 2021 Page 2 of 5 3/4/2021 external suppliers to ensure all income generating and supporter engagement activities are coordinated, monitored and reported on.
Please note only applications including both a CV and answers to the application questions with be considered.
Interviews are due to take place on the 25th of March.
Switchboard is a charity for LGBTQ people looking for community, support or information. We connect people and support them directly through specially developed Switchboard services or link them to other specialist organisations.
Set up in 1975 Switchboard has been listening to, informing and supporting LGBTQ (lesbian, gay, bisexual, transgender and queer) people in Brighton & Hove and beyond for 45 years. Originally a helpline, we have developed additional services and now offer much, much more.
Our vision is an inclusive and diverse society in which all LGBTQ people can realise their own unique potential. Our strategic aims include being the ‘go to’ organisation for LGBTQ people in the South East looking for information, advice and support that enables them to make choices and be better connected to LGBTQ services that will improve their health and wellbeing and prevent them hitting ‘crisis’.
This will be a varied and interesting role supporting the CEO in leading a brilliant staff team and ensuring Switchboard delivers on its promises to communities, funders, and partners through effective operational management of key projects and the organisation as a whole.
We are looking for someone with strong and established people management skills, and experience in operations, project management and development. You will be responsible for ensuring the high quality delivery of Switchboard projects in a joined up way that centres on the needs of the diverse communities we serve, supports staff to thrive, and creates meaningful and lasting impact.
Set up in 1975 Switchboard has been listening to and informing lesbian, gay, bisexual, transgender and queer (LGBTQ) people in Brighton & H... Read more
Dementia Adviser
Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:
- A specialist telephone based information and navigation service
- Community based services offering an increased level of support for more complex cases
- Self-management - our online community (Talking Point) and online service directory are always available 24/7
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
Dementia Adviser Responsibilities:
This role is for a Community Based Dementia Adviser working across Bassetlaw. You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.
- To manage referrals, assisting clients in assessing their information and support needs.
- To maintain and manage a caseload of clients who have dementia or are affected by dementia from appropriate geographical locations. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate location.
- To provide information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- When appropriate, to signpost clients to a choice of suitable other sources of help.
- To develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
Dementia Adviser Requirements:
We are looking for an individual with an understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively. The successful applicant will also possess good IT skills and be able to travel independently across the Bassetlaw area. You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.
The successful candidate will be required to undertake an enhanced DBS.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Bassetlaw, Nottinghamshire
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience)
Closing Date: 18 March 2021
Interview Date: TBC
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 97487
Our client is looking for an exceptional individual to join their Dementia Adviser Service based within the Memory Assessment Team in Brighton and Hove. The service is rated as outstanding by the CQC and is MASNAP accredited.
The Dementia Adviser service provides a highly responsive and individualised information, signposting and referral service to people with a diagnosis of dementia and those that care for them.
Dementia Adviser Responsibilities:
As a Dementia Adviser you will assist people with dementia and their carers in identifying their needs, providing individuals with support and help to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
You will build relationships with a range of local contacts. You will network with health and care professionals, marketing the Dementia Adviser service to help people with a diagnosis to get referred to the service as early as possible. As well as developing networks with partner organisations who also work in the field of dementia to promote the aim of empowering individuals living with dementia to make informed choices.
Dementia Adviser Requirements:
The successful applicant will possess excellent communication skills and an understanding of delivering a service using the person-centred approach to the person with dementia. They will have experience of face-to-face service delivery, a broad understanding of statutory and voluntary services, ensuring independence, choice, and control for all those who access their service. They will be committed to supporting people with dementia to live better lives.
You will possess NVQ level 3 (or equivalent) or have demonstrable experience and understand the needs of people with dementia and their carers. You will be an empathetic person with excellent communication skills and can assess and evaluate the needs of service users.
About our client:
They are the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Brighton and Hove
Contract type: Part time, Permanent
Hours: 21 per week
Salary: £11,978.40 - £12,462 actual per annum (depending on skills and experience)
Closing Date: 19 March 2021
Interview Date: TBC (via Zoom)
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 97483
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Dementia Adviser Responsibilities:
We are looking for an exceptional individual to join our Richmond team.
The Dementia Adviser service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. The Dementia Adviser liaises with doctors and nurses at a memory clinic in the London Borough of Richmond upon Thames. As a Dementia Adviser you will assist carers and people with dementia in identifying their needs after a dementia diagnosis. This might include providing information and guidance to help maintain their independence, improving their sense of well-being, telling them about local activities and putting them in more control of their lives. You will be part of a highly motivated and supportive team.
Please note that due to current restrictions in relation to Covid-19 pandemic our dementia advisers are working from home and the support service is restricted to telephone and online work. The post will become community based as restrictions are lifted.
Dementia Adviser Requirements:
We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.
It is essential you have good verbal and written communication skills to meet the diverse needs of our community. Your communication skills will also need to include efficient use of IT systems to record data and communicate by email and deliver virtual meetings. You will have an understanding of client confidentiality.
You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgmental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.
If this sounds like you and you wish to apply, we look forward to receiving your application.
About Alzheimer’s Society:
Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Position: Dementia Adviser
Location: Richmond and Kingston
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)
Closing Date: 11 March 2021
Interview Date: TBC
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 97366
Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Dementia Adviser Responsibilities:
Their Bradford Dementia Support Service involves dedicated members of staff giving one to one support, information and guidance to people with dementia or their carers and wider family or friends, to help people understand dementia, cope with day to day living with dementia and prepare for the future. They are at the core of ensuring that people affected by dementia across Bradford have access to a clear and supportive pathway throughout their journey with dementia.
As a Dementia Adviser with their Bradford team you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will also assist service users to access other services, by signposting and referring. The service is unique to each service user as it is based upon their personal circumstances and support needs.
You will also have the opportunity to support their local Dementia Cafés, Peer Support groups and Singing for the Brain groups alongside delivering group training.
Please note that due to current restrictions in relation to the Covid-19 pandemic their Dementia Advisers are working from home and the support service is restricted to telephone and virtual delivery. The post will become community based as restrictions are lifted.
Dementia Adviser Requirements:
They are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will have a good understanding of the diverse cultures within Bradford.
It is essential you have good verbal and written communication skills to meet the diverse needs of their community. Your communication skills will also need to include efficient use of IT systems to record data and communicate by email and deliver virtual services. You will understand the need for client confidentiality.
You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgemental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.
If this sounds like you and you wish to apply, they look forward to receiving your application.
About our client:
They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.
Position: Dementia Adviser
Location: Bradford and District
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience)
Closing Date: 18 March 2021
Interview Date: W/C 22 March 2021
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 97362
Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Wrexham and Flintshire area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.
This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week. The office base is Flint but the post covers Wrexham and Flintshire.
All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.
You will:
* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)
What we offer in return:
In return we can offer a generous holiday allowance of 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.
Additional Information
Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Who we are
Age UK is the country's largest charity dedicated to helping everyone make the most of later life. Read more
Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a part-time (28 hrs per week) Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Denbighshire and Conwy area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.
This post is a fixed term contract ending 31/03/22 working part time - 28 hours per week, based in Llandudno but covering the Conwy and Denbighshire area. Salary £20,000 (FTE 25,000)
All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.
You will:
* Have experience and working knowledge of advocacy (instructed and non-instructed)* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)
What we offer in return
In return we can offer a generous holiday allowance of up to 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.
Additional Information
Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Who we are
Age UK is the country's largest charity dedicated to helping everyone make the most of later life. Read more
Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Group Coordinator Responsibilities:
As the Group Coordinator you will organise and facilitate the safe running of group services aimed to support those affected by dementia. The role will involve effective service user involvement, coordination of service related volunteers and liaising with relevant statutory and voluntary organisations in the area. The types of services delivered in the area are Singing for the Brain, Activity and Peer Support Groups and are delivered usually delivered in South East Hampshire, Portsmouth and Isle of Wight.
Group Coordinator Requirements:
You will possess an NVQ level 2 or equivalent as well as having good organisation and facilitation skills combined with excellent communication and listening skills. An understanding of the value of group activities for people living with dementia along with an experience in a care and support environment will be essential. It is desirable that you have experience of coordinating volunteers and liaising with statutory and voluntary agencies.
If you have the qualities they are looking for and are passionate about improving the quality of life for people with dementia, then they want to hear from you.
About our client:
They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.
Position: Group Coordinator
Location: Hampshire, Portsmouth and Isle of Wight
Contract type: Part time, Permanent
Hours: 21 per week
Salary: £10,639.20 - £11,177.40 actual per annum (depending on skills and experience)
Closing Date: 11 March 2021
Interview Date: 17 March 2021
You may have experience of the following: Group Coordinator, Charity, Activity Group Coordinator, Dementia, Support Worker, Voluntary Services, Third Sector, Not for Profit, NFP, Volunteer, etc.
Ref: 97363
Time for Dementia is an innovative, award winning educational programme designed to create a new generation of health care professionals who are more aware and understanding of dementia.
This is an exciting opportunity to join the team as the programme expands into the South West to launch at a new university. The programme, currently running across the South East provides students with ongoing contact with families affected by dementia in order to improve their knowledge, skills and attitudes on the condition. The programme aims to impart a greater understanding of living with dementia for undergraduate healthcare professionals in collaboration with Health Education Kent Surrey and Sussex.
Responsibilities:
The role will support the programme, by ensuring the on-going engagement of a network of people living with dementia and their carers in the delivery of the Time for Dementia programme. The position reports to the Alzheimer’s Society Project Manager and you will be directly recruiting and supporting people affected by dementia and their carers to participate in the programme across Exeter and Devon. This will involve working closely with Alzheimer’s Society colleagues to promote the programme, as well as networking externally to raise the profile of Time for Dementia, and to generate referrals.
Requirements:
The successful candidate will possess a good understanding of the needs of people affected by dementia. You will have excellent non-judgmental communication skills, as well as strong organisational and time management skills.
Your ability to assess client needs and to work in a manner that facilitates inclusion, particularly of people with dementia, along with an understanding of the need for client confidentially is essential to providing a high quality service.
A proven ability to collaborate with external partners is desirable and you are likely to have experience of working with statutory and voluntary agencies. Add to that your ability to travel independently and you will soon establish yourself as a vital member of our team.
Extensive travelling throughout Devon will be required.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Exeter and Devon
Contract type: Part time, Permanent
Hours: 17.5 per week
Salary: £11,183.50 - £11,635 actual per annum (depending on skills and experience)
Closing date: 21 March 2021
Interview date: TBC
You may have experience of the following: Service User Involvement Officer, Mental Health, Dementia, Charity, Not for Profit, Community Engagement Officer, Community Support, Consultation, Integrated Health Management systems, Support Worker, Care Coordinator, Service Coordinator, Project Coordinator, Project Assistant, Care Worker, etc.
Ref: 97486
The Individual Giving team has seen some fantastic results over the last 12 months – managing to meet all the challenges that 2020 has thrown at us! But we are not resting on our laurels and have ambitious plans to build on that success and achieve even better income results in 2021/22.
Individual Giving Officer Responsibilities:
This role is responsible for the campaign management of some of the programme’s cash giving campaigns, so the successful candidate will need to be very organised as they will be working on multiple campaigns and channels at once. The role is very diverse and ideal for someone looking to progress in the sector as it incorporates campaign management of both acquisition and retention activity across a range of channels, such as email, direct mail, digital (social media, PPC and others), cold print (inserts, door drop, Partially Addressed Mail and Cold DM lists) and DRTV.
Individual Giving Officer Requirements:
Following internal promotion, we’re looking for two Individual Giving Officers to join the Cause team. The successful candidate will ideally have experience within Individual Giving (or a similar marketing/ fundraising role) and will relish the opportunity to manage activity across a range of channels on time and to budget, using their excellent project management skills.
You will be ambitious, target-driven & will be passionate about bringing real growth to your campaigns. You will be enthusiastic about evaluating results and making recommendations; you will come up with new ideas by using past learnings & experience, participating in ideation sessions with agencies, and keeping abreast of any key sector trends.
You will have a passion for developing strong working relationships with stakeholders both within and outside the Society. You will have the confidence to negotiate and influence stakeholders to make sure you are getting the best value and standard of work from them.
Finally, you will be passionate about working for Alzheimer’s Society. Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Home Worker (England and Wales).
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £25,300 - £27,628 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)
Closing date: 18 March 2021
Interview date: W/C 29 March 2021
You may have experience of the following: Senior Individual Giving Officer, Charity, Charities, Third Sector, Fundraising Officer, Business Development, Direct Marketing, Campaign Management, Support Engagement, Individual Giving, Charity, Third Sector, NFP, Not for Profit, etc.
Ref: 97488
This is an exciting time to become a Vendor Manager for the Society. This role reports into the Senior Procurement Manager as part of a newly formed Risk and Compliance team, supporting one of the fastest growing large charities in the country.
Vendor Manager Responsibilities:
Your core role will be responsibility for implementing supplier management “best practice” and developing this functional specialism to improve the impact of supplier performance/efficiency to the benefit of the Society.
Additionally, you will deliver continuous improvement of the Society’s supplier management approach to enhance the Society’s external reputation and credibility.
You will work alongside the Procurement Team to develop and embed the policies and procedures that will ensure that every pound we raise is spent effectively.
Vendor Manager Requirements:
You will have excellent commercial skills honed within a fast-moving commercial environment. Although you will have experience of vendor management with technology suppliers, you will be able to translate this experience other categories of service provider.
You will have excellent interpersonal skills, a can-do attitude, and a real enthusiasm for becoming involved in all aspects of the running of a new and growing procurement team.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Home Worker (England, Wales and NI)
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £41,585 - £46,725 actual per annum (depending on skills and experience)
Closing Date: 18 March 2021
Interview Date: TBC
You may have experience of the following: IT Vendor Manager, Vendor Management, Contracts Manager, Contract Manager, Technology Vendor Manager, Relationship Management, Procurement Manager, Category Manager, IT Manager, IT Purchasing Manager, Vendor Account Manager, Buyer, IT Services, etc.
Ref: 97489
Customer Care Advisor
The Customer Care Engagement team is responsible for responding to the needs of our client's customers including eventers, donors and supporters by providing excellent customer care and helping deliver the best possible experience.
Responsibilities:
With 150,000 interactions across various channels (phone, email and social media) last year, it is a busy environment requiring you to have the confidence to deal with a series of complex enquiries over the phone, by e-mail and in writing as well as inspiring their supporters to help defeat dementia through fundraising.
Requirements:
You will be enthusiastic, passionate, and committed to providing exceptional customer service. You will have good organisational skills as well as an excellent telephone manner and strong written communication skills. You are a multi-tasker and able to manage a very busy workload.
You’ll be a self-motivator, willing to go the extra mile, with a strong commitment to working closely with both colleagues within the Customer Care team, and the other departments within the organisation.
About our client:
They are the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Location: Home Worker (England, Wales and NI)
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £19,964 to £20,770 (Depending on skills and experience) + London allowance of £3,600
Closing Date: 18 March 2021
Interview date: TBC
You may have experience of the following: Customer Service Advisor, Customer Support Advisor, Customer care Advisor, Customer Service Assistant, Customer Service Representative, Customer Engagement, Administrator, Third Sector, NFP, Charity, etc.
Ref: 97485
At Jewish Care, we pride ourselves on our high standards of comfort and cleanliness. You will play a crucial role in ensuring visitors, residents and families all have a positive impression of our senior care home by keeping residents' rooms and common areas spotless and carrying out other general tasks within the housekeeping and wider hospitality team.
This post is part-time working 18 hours per week, 3 days out of 7 and will include some weekend work, with shift times from 11.30am to 6pm including a half hour break.
What you'll be doing
You'll have an important role helping deliver all housekeeping activities to the highest standards within our Care Homes and Community Centres. Your role will involve:
* Maintaining excellent standards of cleanliness
* Working safely & hygienically adhering to Health and Safety at Work
* Consistently delivering excellent customer service
* Responding to feedback to improve housekeeping services
Who we're looking for
Ideally we're looking for someone with experience in a similar role. You'll be a great communicator with a flexible approach and the ability to work well within a team. You'll also have a good understanding of COSHH and Health and Safety in the workplace, or a willingness to be trained in these areas.
What we do
Jewish Care is a leading communal organisation and the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week including older people with dementia, disabilities, mental health needs, Holocaust survivors and many more. We are proud to be a multi award-winning organisation, receiving prestigious awards that include The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.
Why you'll love working with us
No matter how old or young you are, if you want to make a difference where it's needed most, see what we have to offer. On top of providing some of the most competitive rates of pay in the care industry, we give some excellent benefits including: 4% employer contribution pension, training, free meals, childcare vouchers, eye tests, employee referral bonus, and a generous mileage allowance for work - the list goes on!
We are a team of many different backgrounds and cultures
Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.
Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible. To request a full job description, please email [email protected]
Look forward to hearing from you!
We are a team of many different backgrounds and cultures
Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.
Why you'll love working with us
No matter how young or old you are, if you want to make a real difference in people's lives, we'll reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits, including:
* 4% employer pension contribution
* Employee referral bonus scheme
* Excellent training opportunities
* Free meals
* Wellbeing & staff recognition initiatives
About us
Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a variety of health and social care services to meet the community's physical, social and emotional needs, both directly and in partnership with other organisations, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.
We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable people's lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agility they have shown to ensure we continue to meet changing requirements.
Start the rewarding career you've been wishing for.
Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Volunteering Development Coordinator Responsibilities:
Our client's organisation are passionately committed to creating a dementia movement that inspires people to take action and unite against the UK’s biggest killer.
They could not achieve this without their wonderful volunteers and as part of the Volunteering Development Team, you would be encouraging, inspiring and developing this dedicated group. The role is varied and includes role managing volunteers, running induction training and engagement events (both face to face and online), as well as day to day assistance across the Society regarding all things volunteering.
The role will be part of a small team of other Volunteering Development Coordinators, based across England, Wales and Northern Ireland and would be home based.
Volunteering Development Coordinator Requirements:
If you are keen to make a difference to the lives of people affected by dementia as well as assisting volunteers to achieve their potential, then this role could be for you.
You should be comfortable working as part of a team, but also confident to work independently across a range of projects. You should enjoy working with others and enabling people to reach their potential.
You need to be committed to championing volunteering across the Society and be aware of the impact that volunteers can make on the lives of people living with dementia.
About our client:
They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.
Position: Volunteering Development Coordinator
Location: Home Worker (England, Wales and NI)
Contract type: Part time, Permanent
Hours: 21 per week, Jobshare 1, Wednesday – Friday 9am-5pm. Jobshare 2, Monday - Wednesday 9am-5pm.
Salary: £11,978.40 - £12,462 actual per annum (depending on skills and experience)
Closing Date: 18 March 2021
Interview Date: W/C 29 March 2021
You may have experience of the following: Development Coordinator, Volunteer Development Coordinator, Volunteer Coordinator, Volunteer Management, Project Coordinator, Project Administrator, Engagement, Relationship Building, Development Coordinator, People Management, Charity, Charities, NFP, Not for Profit, Third Sector, etc.
Ref: 97365