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Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
Health & Safety, Security & Business Continuity
Data Protection & GDPR
ICT, Digital & Systems Oversight
Operational Management
Financial Management
People Management
Other
The client requests no contact from agencies or media sales.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK.
This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
About Us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.
But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:
This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.
We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.
About The Role
· Salary: £62,000 - £64,170 per annum FTE
We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.
We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.
This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.
About You
You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.
You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.
You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.
What You Can Expect To Be Doing
Person Specification
Essential
Desirable
The application process
Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We regret that our small team does not have capacity to provide individual feedback on every application.
Recruitment timeline
In the event that we don't receive suitable applications, we may extend this deadline and timeline.
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity:
‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’
Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.
About Our Employees:
The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.
Job Purpose:
To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.
To increase income from the corporate sector and raise the organisation’s profile within the business community.
Key Job Role Responsibilities and Main Tasks:
Strategy & Leadership
Income Generation
Corporate Fundraising & Partnerships
Relationship Management
Governance & Compliance
Person Specification:
Essential requirements:
·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector
·Proven track record of delivering and growing income across multiple streams
·Corporate fundraising experience
·Strong leadership and people-management skills
·Excellent relationship-building and communication abilities
·Strategic thinker with strong financial and analytical skills
·Commitment to the values and mission of tackling homelessness
·Must hold a full, clean driving licence
Desirable:
·Experience working with or reporting to a Board of Trustees or director level equivalent
·Knowledge of homelessness, housing, or social justice issues
·Experience of organisational growth or income diversification
·Relevant professional fundraising qualification
Please see the attached documents for full role details and information regarding the selection process
The client requests no contact from agencies or media sales.
Dignity in Dying and Compassion in Dying are partnering with Robertson Bell to recruit a Head of Finance on a permanent basis.
This is an exciting opportunity to join two sister organisations working at the centre of an important and evolving area of public policy and individual choice. Operating with a shared vision and strong collaborative culture, both organisations are committed to supporting people through high-quality information and support services, advocacy and campaigns.
Reporting to the Deputy CEO, the Head of Finance will play a key role in supporting the organisations’ ongoing work by providing integrity and efficiency across financial processes, systems, controls and reporting. This role offers the opportunity to join a collaborative and values-led organisation with a supportive leadership team, flexible hybrid working and the chance to contribute meaningfully within a small but highly impactful environment.
The role:
The organisations:
Dignity in Dying and Compassion in Dying share the aim of improve dying in the UK by putting people in charge of decisions about the end of their life. Dignity in Dying campaigns to change the law to allow the option of assisted dying for terminally ill, mentally competent adults in the UK. It is a not-for-profit membership organisation. Compassion in Dying is a registered charity which provides information and support to people to be in control of their end-of-life decisions, alongside gathering evidence to improve culture and policy.
Operating within a collaborative and supportive culture, this role offers the opportunity to work alongside committed and passionate colleagues within a flat organisational structure. The successful candidate will join a team that values initiative, accountability and strong working relationships, while offering the autonomy to take ownership of the finance function and contribute to future improvements.
Essential criteria:
If you are a qualified finance professional looking to join a collaborative and mission-led organisation where you can contribute both strategically and operationally, we would love to hear from you. Apply before the 7th June to be considered!
This role is based in London with hybrid working and an expectation of a minimum of two days per week in the office at Oxford Street.
This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.
⌚ Hours: 37.5 hours per week (with the occasional Saturday)
We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.
What we’re looking for:
Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.
Interviews for successful candidates will take place on Friday, 29th May.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef – The Granary at Caring For Life
Share great food. Serve with purpose. Be part of a Christian mission that changes lives.
At Caring For Life, everything we do flows from our Christian mission of servanthood, seeking to bring glory to God through the way we care for people. In our social enterprise restaurant, The Granary, that mission is lived out daily through excellent food, genuine hospitality, and a warm welcome that reflects the love of Jesus in a practical way.
We are looking for a Chef who is passionate about food, people, and purpose. Whether you are starting out in your catering career, building experience, or already working at Sous Chef or Deputy Head Chef level, this is an opportunity to grow your skills in a supportive environment where excellence and service go hand in hand.
Our aim is simple: to serve outstanding food, offer outstanding care, and create a place where every customer feels valued and welcomed.
Line Management
This role is supported and supervised by the Head Chef.
Role Purpose
To prepare and deliver high-quality food for customers of The Granary, while contributing to a team environment that reflects the Christian mission of Caring For Life through excellent service, care, and hospitality.
You will play a key part in maintaining high standards in food preparation, hygiene, and customer service, while helping to create a warm and welcoming atmosphere for all who visit.
Key Responsibilities
About You
We welcome applicants from a range of experience levels. You may be:
You will be:
Training & Development
You will receive full induction and ongoing training, including:
Place of Work
Crag House Farm, Otley Old Road, Leeds LS16 7NH
Hours
5 days per week working between Monday and Saturday, 9-hour shifts
The Granary is open Monday to Saturday (9am–4pm)
Weekend working on a rota basis is essential
Some evening work may be required for functions, this fairly infrequent
Annual Leave
30 days per year (including bank holidays, which may be required as working days depending on rota)
Other Information
Caring For Life is committed to safeguarding children and vulnerable adults. An enhanced DBS check will be required for this role.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Please go to the charity website to view the vacancies and then click to "enquire today". This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage.
The client requests no contact from agencies or media sales.
Head of Financial Operations
London | Hybrid Working
1 Year FTC
An exciting opportunity has arisen for an experienced finance leader to join a highly respected higher education institution at a pivotal time in its development.
Reporting to the Deputy Director of Finance, this role will lead a large Financial Operations function, overseeing accounts payable, income and receivables, and finance systems teams. Managing a team of approximately 15 staff, you will play a key role in ensuring the delivery of efficient, customer-focused financial services, while driving continuous improvement across systems, processes and controls.
Working closely with senior stakeholders across the organisation, you will be responsible for the effective management of income collection, supplier payments, cashflow and working capital, alongside maintaining a robust internal control environment. You will also lead the ongoing development of financial systems and support the wider finance leadership team in delivering strategic change initiatives.
The successful candidate will be a qualified accountant (CCAB) with significant experience leading financial operations within a complex organisation. You will have a strong background in transaction processing, financial controls, systems development and team leadership, alongside a proven track record of driving change and improving service delivery. Experience of ERP systems is essential, while exposure to the higher education sector would be advantageous.
This is an excellent opportunity for a collaborative and forward-thinking finance professional looking to make a significant impact within a values-led organisation known for innovation, creativity and academic excellence.
To find out more, please get in touch with Rosemary Pini from Allen Lane for a confidential discussion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As one of the UK's best employers, we believe in putting people at the heart of everything we do. We are looking for an experienced and proactive Animal Care Tutor, to join Inscape House School
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
We believe that everyone deserves a chance to learn and space to thrive and that the right education can change lives. You’ll help break down barriers to education for young people, helping them learn and grow at their own pace.
The Role
Inscape house school is recruiting for a tutor to to deliver Animal Assisted Intervention (AAI) and teach animal care, welfare, and related work experience skills to students within our secondary provision. The Animal Assisted Intervention Tutor will design and deliver accessible, meaningful and aspirational animal-care and AAI-based learning opportunities, including accredited qualifications such as BTEC and/or ASDAN in Animal Care (or similar).
Inscape House School is a non-maintained ASC specialist day school for children and young people aged 5 to 19 years. It is part of the Together Trust, a charity that has been providing care, education and support in the Northwest of England since 1870. The post holder will be a member of Inscape House School on the Cheadle campus.
Hours: 37.5 Hours
Contract - Permanent
Location: Inscape House School, Cheadle, Stockport
Reports: Deputy Head Teacher
Responsibilities Include but are not exhaustive;
Teaching
Management of Staff
Curriculum Knowledge
Accurate and productive use of assessment
Professional Communication
Training
About You
Benefits
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
This role will expire 31st May - Please do apply soon as we have the right to close the role early.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women’s charity into its next chapter, strengthening impact, income and community influence.
Salary: £55,000–£60,000 FTE (pro rata, DOE)
Location: Holloway, London (hybrid working)
Hours: 0.8 (some flexibility)
Contract: Permanent
Closing date: 26th June 2026
About the role
This is a unique opportunity to lead a well established, community rooted women’s organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees.
You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports.
Key responsibilities include:
About you
You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity.
You will bring:
Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential.
About the organisation
The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London.
Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence.
Please note: This is a women only role under Schedule 9 of the Equality Act 2010.
DBS and right to work checks will apply.
Other roles you may have experience of could include:
Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead
Finance Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese.
We are looking to recruit a new manager to take the Diocesan board of finance forward with developing systems and reporting and being involved with all sorts of interesting and varied departments.
Position: Finance Manager
Location: Oxford/Hybrid
Hours: 37 hours per week
Salary: £49,748.09 per annum
Contract: Permanent
Closing Date: Tuesday 30 June 2026, at midnight
Interviews: Friday 10 July 2026, at Church House Oxford, Langford Locks, Kidlington, OX5 1GF
The Role
In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan board of finance and trust custodian company, as well as supporting the larger finance team who look after the Board of Education.
The role will include taking ownership of the budget and forecast for Board, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations. The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.
You will play a key role within a Finance department totalling 9 staff. The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.
About You
We are looking for an experienced and highly motivated Accountant to join the friendly team in the Finance function. You will embrace the challenge that such a varied role brings.
With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities.
In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as Finance Manager, Finance Officer, Finance Deputy Manager, Finance and Operations Manager, Accountant, Charity Accountant, Business Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.
Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.
This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.
Sarah Chick
Head of Programmes
Job purpose
The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.
The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.
Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality.
Key responsibilities:
This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.
Skills and experience:
Personal attributes:
Additional Information:
Employee Benefits
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a charity role where children and families are treated with warmth, curiosity, and compassion?
Ready for a role where operational leadership means noticing the details, solving problems early, building strong systems, and helping a busy service run smoothly and thoughtfully?
Looking for a thoughtful values-led organisation where kindness and accountability go hand in hand?
This is what our children and parents could soon be saying about the service you help lead …
‘I feel like some of the darkness has turned to light’.
‘It’s like an egg has been opened up and all the good is coming out…. Life feels like it is on the right track’.
We need you and more importantly, our children and young people need you!
Join our lovely children’s mental health charity team as Service Lead for our specialist part-time alternative provision, supporting children and young people with EHCPs whose needs sit in the intersection of SEND and mental health.
We are looking for someone who can quickly understand and work within the Love Squared ethos and approach, while bringing strong organisational leadership, warmth, and consistency to the service.
This role would suit someone who is perceptive, highly organised, and proactive, with the ability to quickly understand complex situations and keep a busy service running and developing smoothly and thoughtfully.
You will need strong organisational skills, fantastic attention to detail, and love problem solving, and proactively manage multiple moving parts with love and imagination.
It will suit someone who wants to take real ownership of making things work well!
A little bit about Love Squared …
Our vision is a society where imagination, love, and kindness are the everyday words that people associate with child and family services. It is a vision where young people can walk into their futures with joy. We want to bring love to children and families’ services. We don’t think it’s enough to care a bit, you have to care a lot if you want to transform outcomes.
We want to change the national landscape of how children experience the mental health system, putting kindness at the forefront of every interaction. Building awareness, starting a movement, hearing the children’s voices and those of their loved ones: we want to transform the experience of those impacted by mental health.
We are on a mission to ensure that no child has to lose out on a world of potential because of mental health. We don’t have magic wands, but we do believe that every child and family has the right to get services designed and delivered for their individual needs, and with love and imagination. Everyone has a right to have their story remembered and treated with curiosity and sensitivity.
We directly deliver imaginative, and carefully case managed services for children and young people with social, emotional, and mental health needs (working in the intersectional needs of mental health and SEND). We do this through our work as a specialist non-school part-time alternative provision for children with education, health and care plans (where this particular advertised role sits!) and through our Glow services where we provide a number of therapeutic projects such as our children’s listening helpline, Drop the Pressure, online mentoring projects such as Transitions, Game On and Remix, 1:1 counselling and mentoring in schools, and therapeutic mentoring workshops in schools as well as holiday groups in nature, and with cooking and a range of other activities. We believe that you can’t change outcomes without looking at issues holistically and thoughtfully. For us it’s about long-term change.
As our new services lead for (outreach ALP), you will help us continue seeking to make three key differences for our children and young people: Improved mental health, Reduced social isolation, Increased ability to thrive in education
The Role
Our Outreach (part time ALP) service will deliver services to around 45 children and young people at any one time over the next academic year. Our young people are often neurodivergent, have SEND and/ or mental needs such as anxiety, OCD and other diagnosed or undiagnosed needs. Many have very supportive and involved families and parents/ carers who also deserve our empathy and support, and many have had difficult childhood experiences and might be really struggling with loneliness and social isolation. The funding for outreach comes primarily from individual children’s EHCP’s and we design careful and thoughtful packages of education and wellbeing provision with an emphasis on therapeutic and trauma informed work. This is usually commissioned through local authorities (we work with a number across the South West and in London) and can also be commissioned by social care and NHS. The work with the children is delivered by a team of around 25 education and wellbeing practitioners. We usually deliver services in the home and the community and for many of our young people, who are usually not in school - we are key professionals, mentors and cheerleaders in their lives, delivering usually around 12 hours a week of services for each child as a part time ALP. Partnership work and safeguarding are day to day features of the services as is building supportive mentoring relationships with practitioners ensuring they have the right support, training and supervision to fulfil their roles and feel happy and supported, and building warm, nurturing relationships with families and wider stakeholders.
We have a clear idea of our objectives for this service for next academic year (we want to make it even more amazing for the children and young people) and we need someone who will be truly excited about running day to day and the year to year. This is a key operational leadership role within a busy and fast-paced service requiring someone who is highly organised, proactive and fast on their feet - its that ‘head, heart and hand’ approach driving positive action and strategically aligned change across the service whilst holding their own case load, and able to maintain oversight of multiple complex moving parts, while ensuring children, families, and practitioners feel nurtured, inspired, and well-held.
In this role, you will:
Oversee the day-to-day running of the Outreach (ALP) service reporting and ensuring on monthly and year to year deliverables.
Manage relationships with children, professionals, families and practitioners dealing with cases from referral onwards, by phone, face to face and by email, and to be in proactive and sensitive communication including with professionals and vulnerable children and families. This will often require imagination, quick wit, empathy, and diplomacy to resolve.
Take an active role in strategic problem solving; being able to think about what issues might come up, what lies behind the words or the data, and what needs to be done to reassure, and move things forward successfully.
Collate and analyse a range of systems and data (quantitative and qualitative) with a view to improvement in communications, systems and processes and will make these improvements happen in the service and ensure they are embedded and become consistent.
Deliver services which have meaningful long term impact for the children, but always be proactively seeking to do more and to make them better.
Have confidence in dealing with conflict and disagreements, ensuring that the children and families voices are heard and working positively with our partners.
Lead on personalised and holistic case management including initiation, planning, execution, monitoring/control and closure across children’s cases.
Proactive commitment to safeguarding best practise and information sharing including commitment to Love Squared safeguarding procedure including acting as Deputy Safeguarding Lead and attending relevant multi-agency meetings.
Effective risk-management for service and individual children/ young people in liaison with other stakeholders.
Manage practitioner and other relevant recruitment so that capacity is carefully managed across the service.
Support and improve service design, delivery and best practise for the children including running regular team meetings for each placement, individual and group supervision, and providing wellbeing support for practitioners.
Ensure that additional and joined up support is sought and achieved as needed to meet the children’s needs and that this is proactive as much as possible rather than reactive.
Ensure that reporting, planning, and other documentation both for individual children and at service level is compliant, to a high standard and well organised and managed.
Support the ongoing development and sustainable growth of the service in alignment with the Love Squared ethos and approach
Line manage and supervise Case Manager(s) and supervise and mentor the practice of the practitioners.
Help ensure children and families experience services that feel thoughtful, imaginative, loving and genuinely supportive.
Undertake other duties in the charity as required, being a willing and nurturing colleague and team member, supportive of senior leadership as well as practitioners and other team members.
This role needs someone who:
Enjoys managing/ leading services proactively, creatively improving service design - joining up the dots and seeing how things could run smoother and better for our beneficiaries and for the charity while understanding why strategic alignment and keeping ethos already in place and special.
Love to solve problems - the little ones, the bigger ones and enjoys a thoughtful challenge, often at pace!
Notices when things are starting to drift and acts early to solve, - using learning from individual scenarios to create solutions at service level.
Can manage multiple moving parts calmly and thoughtfully.
Combines strong systems thinking with warmth and empathy, and loves working with people including team and parents/ carers - supporting and nurturing with love and kindness.
We are looking for a wonderful person who has experience in:
Significant experience working with children and young people with SEND and/or social, emotional and mental health needs
Strong safeguarding knowledge and confidence managing complex safeguarding situations with best practice reflective practice
Experience overseeing or coordinating front line educational/ health or other relevant case-managed services or provision
Experience supervising, supporting, or line managing staff and frontline practitioners/ education or mental health teams
Strong project management, operational, and administrative skills
Excellent organisational skills and the ability to manage multiple moving parts within a busy service
Ability to organise, coordinate, and maintain oversight across multiple workstreams, timelines, and priorities
Confidence developing and improving operational systems and processes
Ability to quickly process information, prioritise effectively, and proactively problem solve
Experience building strong, warm and compassionate relationships with parents and carers
Strong written and verbal communication skills
Confidence using systems, tracking information, and maintaining clear oversight of delivery, actions, and timelines
Ability to identify opportunities for improvement and contribute to the ongoing development of services and systems
Comfortable taking ownership of operational improvement and helping services grow sustainably over time
Ability to work within an established relational and values-led approach while helping strengthen and refine service delivery
A proactive, thoughtful, and emotionally intelligent approach to leadership and service management
A belief in trauma informed,child-centred, and holistic approaches using a variety of tool kits to supporting children and families
Qualifications (Desirable, not Essential)
Relevant qualification in education, SEND, mental health, youth work, social care, counselling, psychology, or a related field, or in project management/ operations or organisational development
Most importantly …
You will align with our key values of:
Love, imagination, Nurture, and Brave.
Our team commits to these in all their interactions and through our code of conduct and behavioural framework as part of our wider safeguarding culture and best practice.
So why work for us?
Our work is sometimes challenging and tender, but it is also enriching, rewarding and we are always looking for your vision and input as we grow as a charity.
Benefits
29 days annual leave plus public holidays
Pension: 3% employer contribution, 5% employee contribution
Flexible working as much as possible around service needs and opportunities for home working for at least some of the week (specifics to be agreed).
Free access to on-demand and structured counselling plus mental health resources via Spill.chat employee assistance scheme
Collaborative working with a supportive, warm team and colleagues.
We want everyone at Love Squared to love working for us and feel like they are an ambassador for the charity, spreading the word about what we do and the impact we have, for the sake of the children and families we serve, and we will celebrate each and every achievement with you from the tiny (they said ‘hello!’) to the big ones, as well as the tougher moments - we work as a team, supporting and nurturing each other.
Most importantly, it’s this:
‘Your work has been life changing, and in each conversation we feel so listened to’
Some important things!
An application form is required as part of the recruitment process (we can’t accept just a CV!) and any appointment to joining our team will involve appropriate safeguarding checks for regulated activity with children and adults in line with our safer recruitment process such as appropriate DBS and other relevant safer recruitment checks, as well as being able to demonstrate right to work in the UK and you would be required to sign up to the DBS update service and have or obtain an appropriate DBS check for working with children and vulnerable adults.
We may also carry out proportional online searches on candidates who are shortlisted for interviews.
Please be aware that this post is exempt from the Rehabilitation of Offenders Act 1974 under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relating to children.
Shortlisted candidates will be asked to complete a confidential self-declaration form of their criminal record and other relevant checks as part of our safer recruitment process. Please note that we operate a positive disclosure policy for cautions and convictions and historic convictions that are not related to offences against children or vulnerable adults, Love Squared would normally be willing to undertake a careful risk assessment with the applicant’s permission before coming to a decision about whether the application can be taken further.
The interview process will include more than one stage, and please be aware that there might be two stages to the interview process and a short written/ relevant task.
Due to capacity (we are a busy charity with a small team!) we are so sorry (and we really mean this) but we unfortunately cannot offer feedback to candidates who have not been shortlisted (eg. where we don’t progress an application form to the next stage).
We're committed to equality of opportunity and welcome applicants from under-represented groups, diverse backgrounds, and those who don't always get their voices heard. If you have any access requirements or need reasonable adjustments in the recruitment process, then please let us know, and we'll make every effort to ensure these are supported.
We are so excited to hear from you! If you think this sounds like you, please apply by pasting this google form link into your internet browser and completing the application form: https://forms.gle/DKq7LnZdSrNFg5M27
If you feel like you want to explore more or that this role is not quite right for you but you are interested in following us as a charity or other opportunities such as volunteering on our brilliant children’s projects or just being involved in some way, please follow us on social media on instagram @lovesquaredcharity and find us on facebook as Love Squared.