Deputy Head Of Service Jobs
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Safe Evolve, Early Intervention service is a new service commissioned by the London Borough of Ealing and represent an exciting partnership with the Anna Freud. The service offers brief evidence-based individual and group interventions to address mild to moderate wellbeing needs largely using cognitive behavioural therapy (CBT), trauma-informed and mentalization approaches. It consists of two teams: one a specialist schools outreach service and the second a community well-being team for children and families.
The Deputy Head of Service post will support the expansion and delivery of SAFE Evolve including direct interventions, consultation and training to professionals, as well as making sure that the clinicians operate at all times from an inclusive values base, which recognises and respects the diversity of Ealing and ensures all work is sensitive to the needs of a range of ethnic, cultural and religious groups, is gender sensitive, anti-discriminatory and values diversity.
This is an exciting opportunity to join one of our thriving Clinical Help offers in the Schools Division. Successful candidates will demonstrate extensive experience of clinical supervision, implementing interventions with children and young people in schools and confident communication skills to effectively liaise with external agencies and represent the Ealing Early Intervention Service at a high standard.
Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Please note: we cannot accept CVs or applications by email, therefore all candidates must register an account and apply online via our careers portal on the Anna Freud website where you will be able to view our range of staff benefits as well as helpful technical tips regarding our careers portal before proceeding to apply.
Location
Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Ealing site (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB). The role is based in Ealing and while hybrid working is offered, face to face presence is a key part of the role.
Contract duration
Permanent
Closing date for applications
Midday (12pm), Tuesday 7 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 9 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Monday 13 May 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent, Full time
Location
Whittington/Sutton Coldfield
Hours
37.5 working hours per week
Annual salary
Starting from £44,805 with the ability to progress to £51,500
(plus enhancements where applicable)
Review Date
25/04/2024
The ACNS is a key senior role within the Nursing team, acting as the clinical specialist lead and overseeing the community nursing service for a defined area on a rotation basis (non-clinical).
Working with an integrated team of nurses, you will contribute to the overall care of patient and families referred to St Giles within the community setting.
As a team member, you will contribute to a positive supportive working environment with an emphasis on team work and cooperation. You will participate in a rota system providing a 7 day a week, face to face and telephone service for patients and their families and, in the out of hours rota, providing telephone advice and support. This may include visiting out of hours in exceptional circumstances.
It is anticipated that the work plan will be 80% clinical (clinical management) 10% Service Development and 10% Education and Teaching.
The role includes activities such as audit, quality and risk management initiatives and Nurses working at an advanced level will:
·Practice autonomously and be self-directed
·Appropriately analyse complex situations
·Undertake assessment of individuals using a range of different assessment methods, which may include physical examination, ordering and interpreting diagnostic tests or advanced health needs assessment.
·Draw on a diverse range of knowledge in their decision-making to determine evidence based therapeutic interventions; this may include prescribing medication and actively monitoring the effectiveness of therapeutic interventions.
·Actively seek and participate in peer reviews of their own practice
·Appropriately define the boundaries of their practice and understand the parameters of their professional role.
Promote and participate in the implementation of the local and national strategies and St Giles core standards.
Qualifications
Essential
· First level nurse
· Recognised teaching qualification
· Communication skills/counselling
· Independent Nurse Prescribing Level 3 minimum
Desirable
· Degree in specialist practice – related to specialist palliative care
· Community Nursing qualification
· Leadership course
· Management course
· Community nursing experience
· Experience and evidence of clinical audit
· Published original work
Knowledge and experience
Essential
· Proven experience within specialist palliative care
· Management experience
· Post registration experience
· Experience and evidence of effective change management
· Experience and evidence of research/evidence based practice
· Experience and competence in managing complex palliative care cases – symptoms, psychological, grief/loss needs, ethical dilemmas and patient advocacy
· Ability to work independently and as part of a team
· Ability to make expert clinical decisions
· Emotionally resilient
· Excellent time/deadline management
· Reflective practitioner
· Fully comprehends contemporary CNS role
· Development, implementation and appraisal of quality and audit initiatives
· Knowledge of corporate and clinical governance
· Fully comprehends and implements research and evidence based practice process
· Diverse specialist palliative care knowledge and awareness – national and local agenda
Values
· Exhibits our hospice values and behaviours
Skills
Essential
· Sound reflective and facilitation skills
· Expert communication, counselling and interpersonal skills
· Teaching skills– informal and formal and ability to contribute to education programme
· Leadership skills
· Management skills
Personal Attributes
· Empathetic
· Team player
· Able to work under pressure
· Collaborative
· Ambassador for St Giles Hospice
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
First Give was founded in 2014 to inspire, equip and motivate young people to make a difference to the causes they care about. As we approach our second decade, it is an exciting time to join the charity. Our vision is of a more generous society where all people are willing and able to give their time, money and skills to causes that they care about.
We are currently developing a new strategy which by which we aim to have reached a million young people by 2034. We intend to do this by developing new programmes and activities that will support us to achieve our mission: to create opportunities for young people to be inspired and empowered to give their time, money or skills to charities and causes that matter to them. Our existing programmes are delivered in partnership with schools across England and Wales, ensuring that as many young people as possible, regardless of their background have the opportunity to take part.
As second most senior leader in the charity, the Deputy Director will provide leadership to the First Give team and support the Board of Trustees and Director with strategy and governance.
The Deputy Director will play an integral role in the development of the charity as we move into our second decade. They will spearhead our fundraising, communications and marketing to ensure the charity has the capacity to deliver against our strategic goals.
Our values at First Give inform who we are and what we do. We are:
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Altruistic
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Inspiring
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Empowering
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Collaborative
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Professional
Location
Remote/hybrid. We welcome applications from across England and Wales, however desk space is available at our London office in West Hampstead should the successful candidate be based in London.
Regular travel to London (approximately once a month) and occasional travel across England and Wales will be required.
Reporting to:
Director
Direct Reports:
Administrator
Key responsibilities
Organisational Leadership and line management
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Deputise for the Director when necessary
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Provide leadership and positive role modelling to the First Give team
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Support organisation-wide improvements and innovation, including strategic planning and organisational structure
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Develop connections and networks that increase the profile and opportunities for the charity
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Work with the Director and Head of Programmes to create opportunities for young people to influence and engage with our work and impact
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Line management of our Administrator
Fundraising
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Work with the Director and consultants to own and implement a robust fundraising strategy to support the organisation as it executes its new strategic plan
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Develop processes for managing fundraising applications and stewardship of existing funders and supporters
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Write and submit high quality, inspiring and tailored funding applications and reports for trusts and foundations (expected to be in the region of £10,000-150,000)
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Identify and develop potential new funding opportunities for First Give, including major donors and corporate funders
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Manage relationships with a set number of key funders, ensuring that we proactively seek feedback, engagement and involvement in our work
New School Partner Recruitment
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Oversee and co-ordinate all new school partner recruitment sales and marketing activity
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Work with our marketing agency to develop and implement marketing campaigns
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Support the Programmes Team to recruit new partner schools in priority regions
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Proactively seek opportunities for growth of the First Give partners network
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Develop and design and production of marketing and sales resources to support all sales activity
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You may also be required to deliver sales meetings with networks including Headteacher meetings and attend conferences to promote the work of the charity
Communications
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Lead the development and manage the delivery of our communications strategy, including all messaging to key stakeholders via a range of appropriate channels, including newsletters, social media and our website
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Be responsible for the First Give website, ensuring it is up to date, relevant and meets the needs of the organisation
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Brand champion, ensuring that all external communications and resources are aligned with our brand identity and tone of voice
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Management of retainer with external design agency
The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
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Passionate about young people and their potential to drive social change
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Leadership experience, ideally in a charity of similar complexity and scale
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Ability to triage between the strategic and operational with ease and confidence
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Demonstrable success as a fundraiser, particularly bid-writing, reporting and funder stewardship
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Experience of developing and implementing a communications strategy
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Experience of creating a range of content for different audiences and channels including marketing materials, newsletters, blogs, social media content etc…
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Experience developing and implementing successful sales and marketing strategies, preferably in the education sector
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Experience of writing and managing budgets, delivering plans using resources available
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Track record of stakeholder management at senior levels
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Experience of working in or with teachers and schools
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Excellent presentation skills, with an ability to deliver concise, engaging and persuasive presentations
Desirable
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Experience leading the development, implementation and evaluation of marketing activity and campaigns
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Experience of remote line management
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Experience of working in a remote, decentralised team
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Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
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Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give.
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Access to Health Assured (health and wellbeing) Employee Assistance Programme.
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As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
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Training and professional development budget, with regular training offered through the Pears Foundation.
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Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service.
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Multiple team socials and volunteering days throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application).
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Application closes: Thursday 2nd May, 12pm
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Interviews: Tuesday 7th May
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Start date: ASAP
To create opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care abou
The client requests no contact from agencies or media sales.
Deputy Service Director
We are looking for a Deputy Services Director to support a cluster of Area Managers across England and Wales.
This role is home based, with regular travel across the regions.
Position: 5494 Deputy Service Director
Location: Home Based
Hours: Full time, 37.5 hours per week (Flexibility is possible, but likely to be required to meet core hours across Monday to Friday)
Contract: Permanent
Salary: £62,522.13 per annum
Closing Date: First stage interviews will take place, via Zoom, in the week beginning 30th of April.
The Role
This role is home-based, regular travel and some unsocial hours will be necessary. As a Deputy Service Director, you will:
- Support the Services Director to manage services across England and Wales
- Represent the charity externally, promoting a positive image of the organisation
- Identify and promote opportunities to grow and develop the services in order to improve reach and impact
- Monitor, develop and advance the approach to excellence, ensuring teams work to the highest quality standards
- Take the lead in developing the skills and expertise of the Operations Managers and further advancing excellent standard of casework
- Lead on income generation in allocated areas
- Promote advocacy for service users, ensuring that they are involved in the development of services and their needs are heard and understood
About You
To be successful in this role, you will need:
- An excellent understanding of the impact of crime and the experience of the criminal justice system on victims and witnesses
- A proven track record of successfully delivering services with significant contract values
- Exceptional leadership skills, ensuring individuals and teams feel nurtured and supported in order to achieve high levels of performance, commitment and collaboration
- Demonstrable experience operating effectively within a complex organisation at both operational and strategic level
- Previous experience of developing and maintaining successful partnerships with a wide range of internal and external stakeholders
- A genuine openness to feedback and willingness to proactively learn from others
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Director, Director of Service, Deputy Service Director, Deputy Director of Service, Head of Service, Deputy Head of Service, Service, Criminal Justice, Victim Support, Community.
Please note this role is being advertised by NFP People on behalf of our client.
We're looking for a kind, compassionate and resilient Deputy Manager to join Two services in the Knebworth and Letchworth area.
£34,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
The Deputy Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who require specialist support. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Cluster manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
This role deputises for the Contract Manager when required.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Service Management
- Develop and promote key business relationships with stakeholders to achieve excellence in service delivery and maximise new business opportunities
- Ensure that all Statutory and Key Performance Indicators (KPI's) are proactively met or exceeded. Demonstrate value for money services.
- Responsible for health and safety compliance for staff and all buildings within the cluster.
- Take part in the out of hours on-call service, where required
People Management
- Lead and motivate your team to foster a forward thinking, positive "can do" working environment and culture
- Deliver motivational and effective supervision and team meetings to empower staff with relevant information appropriate to their role.
- Ensure Look Ahead Health and Safety policies and procedures are adhered to at all times and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all LACS policies and procedures including service specific processes, and statutory requirements
- Carry out other administrative tasks as relevant to the service and directed by the Head of Service.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service and personal performance with a solution focused, pro-active can do attitude. Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self development.
- Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations.
What you'll bring:
Essential:
* Minimum 3 years experience of supporting vulnerable adults with Learning disabilities and Autism.
* GCSEs in English and Maths (grade A-C).
* Health and Social Care qualification
* Knowledge of Safeguarding and Mental Capacity processes.
* Up to date knowledge of current social care legislation
* Experience of leading and managing a team
* Possess excellent leadership skills with a positive, can do attitude
* Experience managing the support of customers with high complex needs
* Experience of CQC standards and how they apply to services
* Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers
* Ability to demonstrate positive personal authority and maintain proactive working relationships
* Ability to create and maintain excellent working relationships with stakeholders
* Demonstrable verbal and written communication skills
Desirable:
* PBS qualification
* NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
For our full Job Description please visit our website.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.
As a Deputy Youth Worker in Charge, you will play a key role in supporting the operations and management of our youth club. Working closely with the Youth Worker in Charge, you will assist in overseeing the day-to-day activities and ensure the delivery of high-quality services to young individuals. Your strong organizational skills, leadership abilities and passion for youth development, as well as your role in the safeguarding team, will contribute to creating a nurturing and safe environment where young people can thrive.
About Us
The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today.
Harrow Club is a place for firsts. A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home. Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.
We are also a place of second chances. We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change. We allow young people to make mistakes, learn and move forward.
There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm. They can show, with immediacy and authenticity, that there can be Another Way to live life.
We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.
We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique individuals each year. For many, the effect is life changing.
There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.
Title:
Deputy Youth Worker (37.5 hrs. per week)
Reporting to:
Lead Youth Worker
Direct Reports (in a support role):
Part Time Youth Workers
Volunteers
Liaison with:
Members of the Leadership Team
Other Youth Workers
External Partners
Admin team
Head of Training
Location:
Harrow Club, 187 Freston Road, London, W10 6TH + Other Delivery Locations in West London
Renumeration and Benefits
•Salary: £26,000-£31,000 dependent on experience and qualifications
•25 Days Annual Leave
•Pension Contribution of 3%
•An annual training package worth up to 10% of salary
•Employee Support Package
Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set.
Key Responsibilities
1. Supervision and Team Support:
- Support the Youth Worker in Charge in providing guidance, mentorship and support to the youth workers and volunteers.
- Assist with the recruitment, training and onboarding of staff and volunteers, ensuring they are equipped with the necessary skills and knowledge.
- Collaborate with the team to schedule and assign tasks, ensuring efficient operations and programme delivery.
2. Youth Engagement and Support:
- Build positive relationships with young individuals, creating a safe and inclusive environment where they feel respected, valued, and supported.
- Assist in providing guidance, mentorship and advocacy to young people, helping them navigate challenges and develop essential life skills.
- Contribute to creating opportunities for youth participation, empowerment and leadership within the club.
3. Safeguarding and Child Protection:
- Be a key part of the safeguarding team, as a Deputy Safeguarding Officer, at the youth club, ensuring the safety and well-being of all young individuals.
- Assist in developing and implementing safeguarding policies, procedures and practices in accordance with local regulations and best practices.
- Stay updated on current safeguarding issues and trends and provide training and guidance to staff and volunteers on safeguarding protocols.
4. Administrative Support:
- Assist in maintaining accurate records of attendance, programme participation and individual progress.
- Support in the preparation of reports, statistics and evaluations to assess program impact and inform decision-making.
- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.
5. Community Engagement:
- Collaborate with the Youth Worker in Charge to establish and maintain partnerships with local organizations, schools and community stakeholders.
- Assist in organizing community events, workshops and initiatives that promote youth participation and strengthen community connections.
- Represent the youth club at meetings and events as needed to support community engagement efforts.
Qualifications and Skills
-Level 2 or higher in a related field (e.g., social work, youth development, education) or equivalent practical experience.
-Experience working with young people in a youth club, community centre or similar setting.
-Solid understanding of youth development principles and best practices.
-Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively.
-Excellent communication and interpersonal skills, with the ability to engage with young individuals and build positive relationships.
-Demonstrated leadership abilities and the capacity to work collaboratively within a team.
-Knowledge of relevant legislation and child protection guidelines.
-Proficient in administrative tasks, including record-keeping and report writing.
-Flexibility to work evenings, weekends, and occasional irregular hours.
Note: This job description outlines the primary responsibilities and deliverables associated with the Deputy Youth Worker in Charge role. However, additional duties may arise to meet the evolving needs of the youth club and its participants.
How to Apply
Please send a Full CV and covering letter of between 1 and 2 pages highlighting why you are interested in the role and why you feel you would excel in the position.
Deadline for applications will be 11.30pm on Wednesday 25th April.
First Round interviews to be held w/c 29th April via Microsoft Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deputy Charity Shop Manager
Richmond, North Yorkshire
Part time (4 days, 30 hours), with flexibility for sickness and holiday cover
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer, healthier lives.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us taking action today to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these.
The Role
As a Deputy Charity Shop Manager you will actively support in leading a team of volunteers to help raise funds to invest in achieving the charity’s strategic goal of saving more lives in Yorkshire.
Supporting the Shop Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
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Play an active part in running our shop in Richmond, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
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Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager.
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To ideally be educated to GCSE or equivalent.
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To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills with the ability to motivate self and others.
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To be resilient and adaptable to change.
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Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
This senior role will manage and oversee OTR’s Wellbeing services, which include our listening support and counselling offerings for young people in the community and at schools, colleges, and universities across BaNES, and will also include our new social prescribing service.
The post holder will be part of OTR’s senior management team (SMT), working closely with the Head of Voice Services and Head of Resources as well as the CEO to actively oversee the growth and development of the organisation, and delivery of our strategy.
This is the role for you if you
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have experience of managing counselling or other related services
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are a great people manager with a strategic mindset
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are passionate about what OTR exists to achieve.
If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply or get in touch with us for an informal chat to discuss how your personal or professional experience and skills could be transferred into this role.
The client requests no contact from agencies or media sales.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
Job Title - Head of Fundraising and Philanthropy
- Reports to the CEO
- Responsible for the Senior Fundraising Manager
- Location - London (EC1V 0JR)/ Remote
- Full time (35 hours)
- Salary £58 - 60k (including London weighting)
- Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
- Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.
Introduction
The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.
Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.
Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.
You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.
Overall aim
· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth
· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.
· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT
· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey
Key responsibilities
Leadership, strategy, planning and reporting
· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams
· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme
· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board
Fundraising and Philanthropy
· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential
· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT
· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities
· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward
· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time
· Lead and oversee the development and delivery of fundraising products and activating activity
General
· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance
· Assist in developing and maintaining an effective website so donors have a seamless user experience
· Positively contribute to the effective running of the organisation including taking an active role in the management team
· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director
· Ability to work outside normal office hours/flexibility for events and networking opportunities
· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures
Key result areas
· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT
· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term
· Securing gifts and donations, and working with senior volunteers to support the ‘ask’
· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme
· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth
Experience and qualifications
Essential:
· Extensive experience in a senior fundraising role, with a focus on unrestricted giving
· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)
· Experience of raising money from companies (5 and 6 figure gifts)
· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders
· Experience of overseeing a trusts and foundations programme
Desirable:
· Experience of working with Trusts and Foundations and large scale charitable trusts
· Experience of building joint bids in consortiums
· Fundraising qualification
Knowledge
Essential:
· Knowledge of the voluntary sector, including market and donor trends
· Knowledge of family foundations, ESG/CSR and grant giving bodies
Desirable:
· Understanding of criminal justice sector
Skills
Essential:
· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.
· Ability to work as a part of a team and on own initiative
· Strong planning and ability to deliver to deadlines
· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time
· Experience of using Microsoft 365
· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts
· Strategic thinker with the ability to multitask
· Experience of staff management
· Experience of using fundraising databases for financial and relationship management
Desirable:
· Experience of delivering fundraising events
· Experience of working with corporate donors to maximise pro-bono opportunities
Personality style and behaviour
Essential:
· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust
· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT
Equality and diversity
PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.
We welcome applications from anyone who may have direct experience of prison.
How to apply
If you would like an informal chat about the role please contact our CEO, Pia Sinha.
To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.
Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;
Stage 1: Thursday 23rd and Friday 24th May
Stage 2: Friday 7th June.
Thank you for your interest in working for the Prison Reform Trust.
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Head of Public Affairs and Advocacy to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £40,560 - £45,000 per annum depending on experience.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
The role of Head of Public Affairs and Advocacy would suit candidates who are visionary leaders, passionate about transforming education and governance across England. NGA are looking for a candidate who will be able to innovate and enhance our current outreach and influence at national level, maintaining NGA’s reputation as the go-to authoritative voice on school and trust governance. As the role is new to the organisation, the ideal candidate will have considerable experience of developing an external affairs programme and leading on parliamentary work, harnessing the voice of NGA members to develop the advocacy strategies. Excellent project management and communications skills and the ability to work to strict deadlines are essential.
Benefits of working for NGA:
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Head of Public Affairs and Advocacy:
- Development and delivery of programme of advocacy and influence
- Craft and implement effective strategies to influence national education and governance related policy and practice, working closely with NGA’s chief executive and Deputy chief executive
- Maintain effective oversight of NGA’s PR activity
- Ensuring NGA positions, research findings and recommendations are well defined and effectively articulated through impactful messaging
- Ensure invitations to address external events are taken by and used to their best extent to further governance practice and our policy positions
- Oversight and development of NGA’s campaigns
- Lead of the development and, with the Senior Policy Officer, the delivery of NGA’s specific campaigns to influence policy and practice for example NGA’s Visible Governance, Funding the Future 2024 and Everyone on Board campaigns
- Managing NGA’s parliamentary work
- Establish a strategy for NGA’s parliamentary focus, driving NGA’s political engagement and related activities
- Monitor parliamentary business on a weekly basis to identify issues arising and opportunities to engage parliamentarians in discussion and debate about education policy and school governance
- Oversight of NGA Member voice and events
- Working with NGA’s Event Coordinator and SLT to ensure plans are in place, implemented effectively to budget and events evaluated to ensure member voice is both heard and acted upon
- Oversight of NGA’s webinar and podcast programme, ensuring these engage members and the wider sector on NGA’s policy and practice priorities and messaging
- Contributing to NGA’s policy, information and research work
What we’re looking for in our ideal Head of Public Affairs and Advocacy:
- Experience in public affairs, developing and implementing impactful external affairs strategies
- Experience of influencing public policy and/or parliamentary business
- Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role
- Excellent understanding of local and national government, political and legislative processes
- Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences
- Strong interpersonal skills to build and maintain relationships with diverse stakeholders including members, partners and officials
- Analytical mindset with the ability to interpret data and metrics
- Proficiency in Microsoft Office, social media and media monitoring tools
Closing date: Wednesday 24 April at 9am
Interview Date: Wednesday 8 May
We will aim to offer alternative dates if shortlisted candidates are unavailable on this date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
If you feel that you are the right candidate for the role as our Head of Public Affairs and Advocacy or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
We're looking for a kind, compassionate and resilient CQC Registered Service Manager to join our Learning Disabilities service in Hammersmith & Fullham.
£42,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Registered Service Manager (RSM) you will be responsible for ensuring your service is well led, maintains high quality standards, is financially robust and that your staff team are well developed and motivated.
You will be responsible for ensuring that all support is delivered in compliance with Look Ahead's policies and procedures. You will be responsible for the effective management of all aspects of service delivery and effectively managing all stakeholder relationships in partnership with the Head of Service. You will ensure that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff/deputy manager(s) to effectively deliver person centred support to customers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Leadership Accountabilities:
* Ensure the PBS framework is imbedded in service delivery with ongoing staff competency assessment and training
* Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service.
* Responsible for ensuring your service is well led, that customers are safeguarded against harm or abuse, and that your team delivers person centred support according to each customer's individual requirements.
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Have extensive leadership and CRM experience
- Will be familiar with PBS Framework/Capable Environments
- Have the ability to motivate staff to deliver excellent services
- Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
- Be practical and methodical
- Have excellent organisation skills and be able to work effectively under pressure
- Thrive on change and enjoys dynamic diverse environments
- Be respectful, articulate and sensitive in style of communication
- Be motivated towards excellence and improvement of personal performance
- Have the ability to cope positively with challenging and diverse behaviours
- Enjoy social interaction and the company of others, joins in local activities to encourage customer involvement
- Have good financial and business acumen
- Be able to work as part of a team as well as being self motivated
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Understanding and experience with CQC inspection framework and regulations
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Join our team as Head of Member Acquisition and Engagement, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting new role, you will identify, develop, promote and evaluate programmes and initiatives to attract and retain members.
Job Title: Head of Member Acquisition and Engagement
Reports To: Associate Director: Partnerships
Salary: £40,000- £44,000 FTE (pro-rata based on hours) depending on experience
Contract: Part-time, permanent. We are open to discussing flexible working options.
Hours: 21 hours per week (0.6 FTE).
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office. We have a central London office and this role does require some office attendance to support the membership function. While this role is considered as office-based, we are happy to discuss hybrid-working options.
Start date: 1st July 2024, subject to any notice period.
Deadline: Applications will close on 7th May 2024. A task and competency based interview will take place over two rounds. First round interviews to take place on 13th and 14th May 2024. Second round interviews to take place on 21st and 22nd May 2024.
Application: Please apply by uploading your CV and cover letter. Please use our guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher accreditation
- teacher CPD
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches nearly 50,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown which have since been cited in educational reports and academic papers; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2022 we celebrated the graduation of over 246 teachers from our Chartered Teacher and Chartered Teacher (Leadership) pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered programmes and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members and those engaged with our CPD pathways, publications and research activity.
Requirements
We are looking to recruit a Head of Member Acquisition and Engagement on a part-time contract. This is an exciting new role that will play a key part in our continued growth and will make a real impact on the teaching profession; we are looking for someone who believes in our mission and the work we do.
Working closely with the Deputy Chief Executive, Associate Director: Partnerships and the Marketing and Communications Manager, the Head of Member Acquisition and Engagement will take a lead on activity related to attracting and retaining our individual teacher members, including developing, rolling out and evaluating recruitment and retention programmes, initiatives and campaigns for current and prospective members. The successful candidate will be confident using data to inform decision-making and monitor progress towards membership growth targets and have the ability to work well independently and within a team.
Reasons why this role could be great for you:
- You will have the opportunity to drive membership growth through new programmes, initiatives and campaign, informed by data
- You will work collaboratively with many of the team across the charity, including as a member of our senior management team
- You will help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward.
Main area of work
The majority of your time will be spent developing, implementing and evaluating strategies to secure individual membership growth, including through retaining current members and attracting new members.
The role is ideal for someone who enjoys building relationships externally and working with a range of colleagues across the organisation. You’ll be an expert on our products and services, and you’ll use our CRM system and other data sources to understand membership trends, challenges and opportunities.
You will ensure the Chartered College of Teaching is responsive to the needs of the sector, making sure that we understand our members and ensuring that every member gets maximum value from engagement with our products and services.
Additional areas of work
- Working closely with the Marketing and Communications Manager, planning recruitment campaigns and strategising content and resources for membership initiatives
- With the Associate Director: Partnerships, ensuring join-up between group membership sales and individual member sales
- Promoting and representing the Chartered College to potential members at events
- Working with the Membership Manager to ensure a seamless experience for members from their first interaction with us
- Recording, presenting, formatting and analysing data in a variety of ways to report to colleagues and stakeholders, including against KPIs.
- Performing other activities as and when required to support the wider team to achieve the charity’s goals.
Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our vision and truly passionate about membership growth and supporting teachers. Systems you would be using include Salesforce, DotDigital, Google Workspace, Zoom, Submittable and Slack.
Experience and skills:
- Experience in a sales or business development role (essential), with experience of membership or subscription sales highly desirable
- Experience working in the education sector (highly desirable)
- Experience of developing, delivering and evaluating sales initiatives and campaigns (essential)
- Strong Excel and data analysis skills (essential)
- Experience of Salesforce or other CRM systems (essential)
- Excellent written and oral communication skills (desirable)
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
If you require any adjustments in order to proceed with an application please make a request,
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). You can also download the application pack here.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK
We are an employer committed to the safeguarding of children and young people.
The client requests no contact from agencies or media sales.
We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the London and the South of England.
You will work from home or a local VS office if available, 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you….
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.
We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
Interview dates: 2nd May 2024 - by Zoom.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.