Design manager jobs in sidcup, greater london

Job Title: Volunteer Manager

Location: Based in our central office in Islington (10 minute walk from Highbury and Islington station). You will work in a hybrid approach including regular service visits, office days, and home working. 

Salary: £37,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:30. You may be required to work outside these hours as per requirements of the role.

About the role

This is a new role at SIG, thus a great opportunity to join our team in supporting with and managing the delivery and implementation of our National Volunteering Strategy. This role plays a pivotal role in shaping and producing a strategy which empowers leaders across the organisation to actively recruit, engage and retain volunteers within their services. You will develop and implement a volunteering strategy which is fit for use, realistic and transferrable throughout the organisation, with a structured programme which ensures a positive volunteer experience. 

• Lead the co-creation of the organisation’s National Volunteering Strategy in collaboration with various internal and external stakeholders.
• Define clear goals, priorities, and success measures for volunteering across the organisation.
• Develop a clear roadmap for implementation of a volunteer strategy, ensuring alignment with the Group’s wider mission and values.
• Work collaboratively with various teams from operations, people and culture, marketing, finance, and other central teams to support the strategy.
• Design and implement a consistent volunteer recruitment, onboarding and induction process, and manage the sharing of information across the organisation.
• Create and manage volunteer hiring workflows, and ensure these are fit for purpose, and that they align with wider strategies, and system implementation.
• Consult and engage with managers on a regular basis to fully understand and identify volunteering needs across services and co-design a diverse range of volunteer roles that add value and reflect local priorities.

About you

We are looking for a proactive individual with a passion for advocating volunteering opportunities and early careers. You will be dedicated to bring new opportunities and drive meaningful change. You will have experience in volunteer management, with the understanding of what it entails, what our obligations are, and the difference between employment and volunteers. You will be driven to have the opportunity to create a process which is new to the organisation, and be self driven to learn as you go, as well as share your personal experience and expertise with others.

• Proven experience in developing or managing volunteer programmes, including recruitment, engagement and retention strategies  
• Ability to design and implement strategies, with a clear understanding of how to align volunteering initiatives with organisational needs
• In depth understanding of volunteering programmes and the knowledge, skills and ability to create role profiles for volunteers
• Ability to build local networks and relationships locally and nationally, and utilise platforms available, including new ones to share opportunities available
• Ability to think creatively to improve processes
• Proactiveness and outgoing approach to work, ability to use initiative to resolve challenges
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Attention to detail and quality, with organisation skills
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

SANE, a leading UK mental health charity, is seeking an experienced and entrepreneurial Senior Individual Giving Manager to join our Fundraising team. In this pivotal role, you will lead the development and delivery of innovative fundraising campaigns across multiple channels - including direct mail, digital, email and social media to grow our individual donor base, improve supporter retention, and increase legacy giving. Working closely with our digital, communications, and senior management team, you will manage regular giving programmes, design targeted legacy campaigns, and create compelling content to drive donations and deepen donor engagement. We are looking for a creative and strategic fundraiser or marketeer with a strong background in individual giving, ideally within the charity or not-for-profit sector. You should have experience running successful multi-channel campaigns, excellent copywriting and communication skills, and strong knowledge of CRMs such as Salesforce or Raiser's Edge. Familiarity with legacy fundraising and UK fundraising regulations is desirable. Above all, you will bring a genuine passion for mental health and a belief in the power of fundraising to create lasting change.

The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years.  The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.

We are currently recruiting for a Marketing Manager to join our Communications and Sales Team.

The Marketing Manager will plan, manage and deliver the Lyric’s marketing and audience development campaigns to achieve financial targets and maximise attendance across all activity, with a focus on Theatre productions. The Marketing Manager will support the wider Communications and Sales team to ensure activity reaches the broadest possible audience, highlighting our impact and positively developing our reach and reputation.

Working closely with the Director of Communications & Sales, Senior Marketing Manager, Sales & Box Office Manager and Press & Marketing Assistant, they will support the delivery of the wider strategy of positioning the Lyric as an important part of London’s vibrant theatre scene.

Deadline for applications: 12pm on Monday 30 June. 

The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from the global majority and disabled candidates. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and supports parents and carers working in theatre.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 
 

The role and your key responsibilities

As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this. 

Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates. Please note you will need to be based in Hertfordshire, Bedfordshire or North London for this role.

Your key responsibilities will include:

• Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.

• Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.

• Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.

• Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.

• Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.

• Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• 1+ years’ Account Management experience.

• Track record of excellent relationship management.

• Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.

• Ability to listen to feedback and adapt quickly and flexibly.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• Ability to use data to help inform strategies and processes.

• Proactive attitude and willingness to get stuck in.

• Experience in working with schools and colleges is preferred but not essential.

• Experience leading a high performing team is preferred but not essential.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management. 
 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details
 

• £42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus. 

• OTE £47,000.

• Permanent and full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate will need to be based in Hertfordshire, Bedfordshire or North London.

• Home based with some travel to schools and colleges in your region

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact Mhairi (details on our website)

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on Tuesday 17th June 2025. 

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)

• iii. You receive the following email from the head of large group of schools in England:

'Hi X,

One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.

They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.

Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?

Best wishes,'

What next steps would you take following on from this email, and how would you respond to the contact? (250 words)

• Stage 2: Phone task (15 minutes) ��

• A short role play task over the phone. We will schedule these tasks throughout the application window.

• Stage 3: Video call interview (1 hour) ��

• Pre prepared presentation (10 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).

• Video call interviews will be held w/c 23rd June 2025.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. 

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

 

Are you passionate about making a difference through impactful marketing communications campaigns? Join us as a Marketing Campaigns Manager and lead Tomorrow’s Engineers Week, our flagship communications campaign for schools. You'll also work on a variety of engagement campaigns targeting both schools and B2B/corporate audiences.

 

This could be the perfect role for you if enjoy planning and delivering multichannel campaigns, creating tailored messaging and content for different audiences and working on a range of projects.

 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals

About the role

We are looking for an experienced marcomms professional to help us upscale our campaigns activity. From leading the national Tomorrow’s Engineers Week campaign and leveraging external awareness days to increasing audience engagement with our work, this is a varied role working across the marketing, communications, PR mix. Most of our campaigns are either targeted at teachers and careers leaders working in schools or at companies in engineering and technology who want to build the future talent pool.
 

In this role you’ll drive the design, planning and execution of strategic campaigns that resonate with our diverse audiences. You’ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement.
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a baseline of 2 days (or 40%) a week in our vibrant central London office overlooking The Thames. We also offer core hours of 10am to 4pm. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.

 

Person specification

Essential skills/competencies

• Proven experience of planning and activating integrated marcomms campaigns that deliver high audience engagement
• Experience of supporting PR campaigns and press office activity
• Experience in creating digital marketing content
• A solid understanding and experience in digital communications
• Strong attention to detail
• Commitment to our mission and values
  
   

Education/level of experience

• This role would suit candidates with a few years of solid, multichannel campaigns experience, including some experience as the campaign lead
• A professional marketing or communications qualification is desirable but not essential for this role
• Experience with education, skills and/or careers related issues would be helpful but is not essential
  
   

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.

 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
 

The deadline for applications is 12:00 noon on 1 July 2025

Interviews
 

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 9 July 2025. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held week commencing 14 July 2025.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

Fixed Term Contract - 12 months

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

Purpose of the role:

The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.  

Key responsibilities:

Programme Development and Delivery

• With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
• Working with the Head of Comms to design and plan the launch of the new programme to applicants
• Working with the Head of Fellowship to design a support package for applicants into the programme
• With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.

• Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors

• Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
• Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications

 Sector Relations & Networking

• Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
• Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
• Systematic promotion of Fellows into these sectors.

Creation of Engagement Content

• Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
• Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
• Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
• Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
• Writing engagement materials such as case studies for a wide range of sectors and issues.

• Filtering Fellows’ surveys for case studies and other material.

Post-learning support for the community of Fellows

• Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
• Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
• Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
• Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
• Supporting the Engagement Director with the biennial Awards Ceremony for Fellows

And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.

Person Specification 

Qualifications

Degree level or equivalent transferable skills

Skills and Experience

• Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
• Experience working in or with the voluntary, community, or social impact sectors
• Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
• Experience of designing and facilitating events, workshops or convenings
• Proven experience of relationship management, including with partners and advisory groups
• Demonstrated ability to conduct desk-based research, synthesis and programme scoping
• Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
• Understanding of knowledge exchange, learning dissemination and post-programme support
• Experience of supporting communities or individuals to maximise their impact
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
• Excellent organisational and prioritisation skills
• Comfortable working independently and collaboratively across functions
• Commitment to equity, diversity and inclusion in programme design and delivery

TCF Competency Framework for Personal Development 
 

Role Specific Responsibility

• Innovative in approach.
• Trains and supports others to develop their skills.
• Aligns best practice on process.
• Delivers change and operational strategy through collaboration and using coaching where appropriate.
• Strategic focus on all team outcomes.

Quality & Efficiency

• Drives results-oriented work.
• Holds a realistic view of results, while nurturing team potential.
• Provides clear accountability to team members, and leads by example in performance management.
• Uses forward planning to meet appropriate deadlines.
• Solves complex problems with a strategic approach.

Communication

• Influences and persuades stakeholders at all levels.
• Resolves misunderstandings and conflicts through thoughtful communication.
• Delivers complex information in an easily understandable way.
• Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.

Problem Solving

• Thinks creatively to solve complex problems.
• Balances multiple factors, such as costs, time, and resources, when solving problems.
• Anticipates potential issues and proactively addresses them.

Teamwork

• Resolves team conflicts and keeps the team focused on common goals.
• Takes on a leadership role within a team when needed.
• Builds strong relationships across teams and departments.
• Demonstrates leadership in driving team performance.

Leadership

• Leads larger teams or complex projects, ensuring alignment with organisational goals.
• Develops and implements strategies to improve team performance.
• Provides mentorship and coaching to others within the organisation.

Decision-Making

• Makes decisions in complex or high-pressure situations with limited information.
• Demonstrates sound judgement and considers the long-term impact of decisions.

Stakeholder Management

• Develops and maintains strategic relationships that contribute to the success of the organisation.

Change Management

• Leads the delivery and manages significant change initiatives, ensuring smooth transitions.

Strategic Thinking

• Develops and implements strategies that align with long-term goals and objectives.
• Analyses trends and data to make informed strategic decisions.

Interpersonal Skills

Handles difficult conversations with empathy, showing respect for diverse perspectives

Working for The Churchill Fellowship 

• Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office) 
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 week paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution 
• Enhanced maternity, paternity and adoption leave and pay. 
• Employee Assistance Programme
• Life Assurance 
• Bike purchase salary sacrifice scheme (Cycle2Work) 

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible.  The successful candidate will ideally start in August 2025.

Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.  Our office accommodation is accessible throughout.  

For full information on this role, including the key responsibilities and person specification, please view the attached job pack.

Applications close at 23:59 on 29th June 2025

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.

This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 80 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.

The Opportunity

The Manager role works across ImpactEd Evaluation. Our partners encompass education organisations such as charities, edtech organisations and government, and schools and multi-academy Trusts. We aim to deliver high-quality research and evaluation projects that help our partners make better decisions to benefit young people.

You will act as a consultant on a range of different partnerships to help partners develop their evaluation strategy and approach. For example, you could deliver independent evaluations for organisations like the Careers and Enterprise Company, Nesta or multi-academy Trusts such as Lift Schools. You will also have opportunities to contribute to development of team strategy and learning and development resources.

As a manager you will act as a project lead, delivering high-quality research projects at scale, and support the creation of specific deliverables for projects led by others. This covers the end to end of research design and delivery, including the creation of Theories of Change and evaluation frameworks, data collection and analysis, and impact reporting to help our partners learn about the effectiveness of their programmes. At manager level you will have the opportunity to take on larger-scope partnerships supported by a project sponsor at senior manager level or above.

We are open to a range of backgrounds, but would expect prior experience of research and evaluation delivery and partnership management. Experience and understanding of the UK education system would also be an asset.  Across all our roles we look for team members who are excited by combining research work with listening to partner needs and designing solutions that work for them.

Why Us? 

As well the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social enterprise, education and evaluation sectors.

We support hybrid working, have an extensive professional development programme including individual budget and CPD leave, and operate transparent governance including through forms of employee ownership. We offer all employees access to a healthcare plan and wellbeing advice, including free therapist support.

As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.

The Chartered College of Teaching is currently working on a number of exciting projects and therefore has multiple fixed term roles available to support our project work and business as usual.

By joining our team as an Learning Design and Assessment Manager, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession by supporting teacher professional learning and accreditation. You will be an experienced teacher or leader, with an interest in teaching and learning, curriculum and assessment. You may also have experience designing or delivering teacher professional development within an education setting or via an education-focused organisation.

Job title: Learning Design and Assessment Manager
Reports To: Associate Director, Professional Learning and Accreditation
Salary: £34,000 - £40,000 pa (depending on experience)
Contract: Fixed term until March 2026.
Hours: A full working week is 35 hours and we offer flexible working options; we are open to candidates on a payroll basis or freelance contractors on a day rate
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: As soon as possible
Deadline: We will be reviewing applications and interviewing on a rolling basis so we will interview as soon as a suitable candidate is identified. Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter.

We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. 

The opportunity

As Learning Design and Assessment Manager you will play a key role in developing curriculum and content for our online courses, drawing on your experience and knowledge of teaching and learning to provide a coherent learning experience, ensuring that all content is of a very high quality and informed by the latest research and evidence. You will also support our accreditation function, designing assessments and supporting internal assessment and moderation processes. 

There will be some flexibility in the role, meaning that we can tailor the work you will be involved with to suit your skillset. Working closely with colleagues in our Professional Learning and Accreditation Team, we expect that the Learning Design and Assessment Manager will:

• develop the curriculum and write and commission course content and materials for teachers and school leaders
• design training materials and, where relevant, directly deliver training and CPD to teachers and school leaders
• engage with education research to ensure the content and delivery of courses is informed by the best available evidence of effective practice
• design and develop assessments to support teacher certification and accreditation
• assess and moderate submissions; contribute to the ongoing development of robust assessment policies and processes
• develop assessment training and guidance for assessors, teachers, schools and delivery partners, as appropriate
• work with schools and organisations to support ongoing engagement in courses and programmes
• develop and implement robust content and delivery plans, overseeing projects and course development activity to ensure that courses are delivered on time, within budget and fulfil project requirements
• be provided with the time and support to engage in your own professional development.

Reasons why this role could be great for you:

• You will be passionate about teacher professional development, using your strong knowledge of teaching and learning, curriculum and assessment to design high-quality professional learning and assessments for teachers and school leaders.
• You will play a leading role in shaping the design of our courses, helping teachers and school leaders to engage with research and evidence, bridging the gap between research and practice
• You will continually build your skills in supporting teachers’ professional learning and development, with the opportunity to work alongside expert colleagues on the design and delivery of the Chartered College of Teaching’s courses and content
• You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College

About you

We’re looking for someone who is motivated by our mission and passionate about delivering high-quality teacher professional development. The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.

Essential knowledge and experience

• Educated to at least degree standard, with QTS / higher degree desirable
• Knowledge and understanding of effective teaching and learning, curriculum design and assessment
• A critical understanding of key topics in education research and their potential impact on practice
• Experience of teaching in schools in the UK or internationally 

Desirable knowledge and experience

• Knowledge and understanding of effective professional development methodologies 
• Experience of designing and/or delivering teacher professional development
• Experience producing content for a range of audiences including teachers
• Experience of designing or delivering online learning 
• Knowledge and/or experience of teacher assessment or teacher accreditation

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please go to our website or the application pack.

For more information about joining the Chartered College, please watch a short video from Dame Alison Peacock (CEO) on our website (join the team page).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum

About the Legacy Manager role:

The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and  In-memory giving will form a key part of these plans.

You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will

support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be

great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.

This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors.  You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.

The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.

Location: This role is Home based with occasional national travel

Hours: Monday to Friday, 35 hours per week

Benefits

• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme
• 2 x Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
• Extensive online and on the job training to ensure you will succeed in your role
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Legacy Manager :

Knowledge

• Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
• Experience of stewarding legacy prospects to become pledgers
• Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
• A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
• A good understanding of using Charity CRMs.
• Proven record of managing agencies
• Proven track record of planning and delivering events
• A proven track record of delivering successful legacy and in memory fundraising programmes
• Understanding of UK legacy and in memory giving market including future trends and direction.
• Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
• Ability to design, develop and deliver training and development activities for both staff and volunteers.
• Proven track record of delivering legacy cultivation events

Skills

• An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
• Strong public speaking skills and experience of speaking at events for volunteers and supporters .
• A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.

Experience

• At least 5 years’ fundraising experience especially in legacy and in memory fundraising
• Experience of integration of legacy & in memory fundraising promotion across an organisation
• Experience of working in a dispersed charity with operational volunteers
• Experience of working with volunteers in a fundraising capacity.
• Experience or understanding of the nature of home/remote working.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Legacy Manager  please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Job title: Services Manager

Salary: £43,260

Hours: Full time 37.5 hours per week

Location: Home-based in London/Southeast, with significant travel within region and nationwide.

Contract: Permanent

​

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.

As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.

You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed. 

• Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For the full job description and more information about the role please download the Candidate Pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes. 

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered. 

To arrange an informal conversation about the role, please contact Debbie Boughtflower.

Click here to apply for the role of Services Manager

No agencies please.

The successful candidates will be subject to an enhanced DBS check. 

Applying for a role at The Poppy Factory

We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.

All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.

We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.

We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.

We've compiled some advice to candidates which may be helpful as you prepare your application.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce.  As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

· Opportunity for home-based/hybrid and flexible working

· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays

· Double-matched pension contributions up to 10% employer contribution

Digital Content Manager 

Please note a covering letter is required

Reports to:  Chief Executive

Line manages: Marketing and Communications Officer.

Hours:  35 hours per week (hybrid working options available) 

Term:  Permanent 

Other benefits:  Company pension scheme, Employee assistance programme, Season ticket loan 

About the Association for Laboratory Medicine 

The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine. 

We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing. 

We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards. 

Purpose 

As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field. 

You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team. 

You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.

Responsibilities 

• Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine). 
• Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes. 
• Liaise with editorial boards to ensure our digital content remains insightful and  relevant. 
• Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts. 
• Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals. 
• Explore and implement opportunities for revenue generation through advertising and paid content. 
• Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams. 
• Supervise the Marketing and Communications Officer, providing clear direction and support.
• Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme. 
• Develop an awareness of work being done by LabMed committees to promote through communications channels

What do you need to have 

• A strong editorial skill set and an understanding of publishing processes. 
• Experience managing, evolving and optimising digital content
• Understanding of user experience (UX), accessibility, and SEO best practices
• A proven ability to develop content strategies that drive audience engagement. 
• Excellent project management skills with the ability to prioritise multiple tasks. 
• Strong stakeholder management and relationship-building skills. 
• Familiarity with revenue generation opportunities within digital publishing. 
• A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team. 
• Experience leading/supervising colleagues? 
• A commitment to LabMed’s values of inclusion, sustainability, and innovation. 
• Must be a resident in the UK

Our values 

LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.   

Our values are:    

• We are innovative – promoting new scientific development to improve health and wellbeing. 
• We are inclusive – ensuring that we are open and accessible to everyone. 
• We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams. 
• We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world. 

 Applications close Tuesday 17 June

Interviews will take place in person at our offices in London Bridge on Tuesday 24 June

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

• Leading and mentoring a high-performing Service Desk team
• Managing day-to-day operations and acting as the go-to escalation point
• Driving service improvements using KPIs, feedback, and best practices
• Supporting AV and video conferencing across the College
• Playing a key role in exam delivery and IT project support
• Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

• Proven experience managing an IT Service Desk
• ITIL v3/v4 Foundation or equivalent experience
• Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
• Excellent communication, leadership, and problem-solving skills
• A customer-first mindset and a passion for continuous improvement
• A proactive, self-starting attitude and a love for learning.
• A commitment to data protection, security, and sustainability.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Senior Training Design Officer

Location: National Support Centre, London, SE1 / Hybrid working

Contract: Full time, fixed term one-year contract.

Salary: £32,500 gross per annum

Closing Date: 26 June 2025

Are you an educator looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Senior Training Design Officer to join the Sea Cadet’s Learning Development team.

If you enjoy creating fun, high-quality session plans, activities and resources for indoor and outdoor learning this could be the role for you.

Responsibilities

• Create fun, engaging learning activities and sessions
• Work with subject matter experts to ensure sessions are accurate and practical
• Promote the use of the sessions by engaging with volunteers at all levels
• Manage the creation of how to videos to support learning
• Participate in training reviews and evaluation
• To advise and consult on the creation of learning materials enabling a more inclusive Sea Cadet Experience
• Support active collaboration and sharing of effective practice.
• Lead working groups to empower young people to take ownership of their own learning

Requirements

Requirements

• Experience in creating fun, engaging learning activities
• Experience designing outdoor learning
• Confident writing high-quality session plans
• Experience working with young people
• Experience working with subject matter experts to create content
• Demonstrable experience in project management
• Strong IT literacy

Desirable

• • Knowledge of STEM subjects or Community Engagement
  • Experience with e-learning
  • Video editing skills e.g. Premier Pro or graphic design skills e.g. Illustrator or Canva
  • Experience of working with 9-12 year olds – and creating age appropriate learning resources

For further information, please download the Recruitment Pack.

Benefits

• Some hybrid working opportunities
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Senior Training Design Officer vacancy, applications must consist of an including a 500 word supporting statement around they think they fit the job description and person specification, along with a CV. Without this, we sadly will be unable to consider your application for this role.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.