Designer jobs in Camden, greater london
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Are you an expert content designer with a passion for creating clear, user-centred content that helps people take action? Join Shelter as our Senior Content Designer and play a key role in shaping campaigns, policy and research content that supports people to get involved, donate and campaign with us to end the housing emergency.
About the role
Reporting to the Operations and Content Lead and working closely with product managers and stakeholders across all directorates, the role requires someone who is an expert in content design. You will be an impeccable writer and editor who can quickly adopt Shelter’s tone of voice. You’ll be able to write clearly and accurately. You will be able to write communications that encourage our supporters to campaign, donate and get involved with our work.
Day to day, you'll sit in a product team focused on our campaigns, policy and research content alongside another content designer. You’ll lead on workstreams and projects, ensuring work is delivered to meet objectives. Advocating for our users and building strong relationships with our stakeholders will be key to your success.
As a line manager to one of our content designers, you'll need to be able to demonstrate your ability to support their professional development.
Role specifics
We’re looking for a curious, creative problem-solver who’s confident collaborating across teams. You’ll be an expert in content design, who is comfortable working independently to research user needs and create clear, user-focused content. You’ll have a track record of managing different groups of stakeholders, and using research and expertise to demonstrate the value content design can bring to their work. You’ll set meaningful digital content KPIs, use data and analytics to measure performance, and ensure everything you publish is accurate and high-quality.
With experience using CMS platforms and a range of design patterns, you’ll take the lead in delivering projects on time, support product managers, and help develop and motivate your team. You’ll communicate ideas clearly, work confidently with stakeholders, test design hypotheses, turn research into practical improvements, and enjoy generating ideas, running workshops and shaping user-centred content strategy. You’ll have experience identifying opportunities to improve wider content team processes and working collaboratively to set and document standards.
You’ll be an experienced line manager, who is confident leading by example, as well as coaching and supporting others to achieve their goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for a User Experience (UX) Designer to join the Digital Team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a UX Designer.
In this role, you’ll be discovering user needs, analysing, and sharing insights with colleagues as well as designing new user experiences and user interfaces for both testing with customers and live deployment. Using techniques that vary from sketching on paper to ‘sketching in code’. You will also build digital design assets ready for use by a developer.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, researchers, developers, and colleagues across the Fund to design solutions that meet user needs and reflect our values.
You will join a thriving group of designers who love sharing knowledge and experience. We will offer you support to widen your design skills, and opportunities to take part in training and communities of practice.
The responsibilities of the job include:
- Design user-centred experiences from concept to implementation
- Use research, feedback, and analytics to inform and improve designs
- Create wireframes, user flows, prototypes, and high-fidelity UI designs
- Translate designs into accessible, responsive HTML & CSS prototypes
- Work collaboratively with designers, developers, and researchers
- Conduct testing and iterate based on feedback
- Contribute to and evolve our design system
Interview Date: Virtual interview – week beginning 23 March
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We will talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact the Hiring manager: Anna Klepacka.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Significant experience designing in complex organisations, ensuring effective and user-centered service delivery.
- Excellent prototyping skills to bring complex ideas to life at any fidelity.
- Solid working knowledge of HTML and CSS.
- Significant experience with design tools like Figma.
- Experience applying WCAG standards in real-world projects.
- Ability to work collaboratively in an agile, fast-paced environment.
- Ability to tailor communication to stakeholders' needs and work with them to build relationships while also meeting user needs.
Desirable Criteria:
- Experience working with a range of CMS and CRM platforms
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.