Development Database Officer Jobs in Westminster, Greater London
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 10th May 2024
Job Title: Partnership Development Manager
Salary: £34,500.
Contract Type: Contract for 18 months; there is a strong possibility that currently anticipated growth in the team may see this role become permanent during the contract term. Full time (35 hours per week) although flexible hours may be considered; the role may require occasional evening and weekend work
Working location: Home based. The post holder should expect to come into the office a minimum of two days per month, with the possibility of up to five days per month being routinely required.
Reporting to: Partnership Development Lead, Corporate Partnerships team
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact in order to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB INFORMATION
We are seeking candidates who are after the next step in their fundraising journey. You will already have strong credentials and be ready to start your journey into Partnership Management which will include leading in delivering the new business plan and working closely with colleagues in the Partnership Development team and across the organisation to identify, create and secure new strategic, multi-year corporate partnerships
You’ll be ambitious to take the next step and we are on hand to support and offer you training and a positive working environment to allow you to gain confidence and knowledge in the role at a steady pace.
KEY RESPONSIBILITIES
- Building a pipeline that reflects Magic Breakfast’s restricted and unrestricted funding needs, including Gift in Kind requirements, working with the Partnership Research Executive to research and identify prospects with potential.
- Making use of multiple tactics to secure meetings with prospects including, for example, cold calling, emailing, running events, event networking and social selling on platforms like LinkedIn.
- Ensuring that risk-screening and due diligence processes have been completed in line with Magic Breakfast’s Ethical Fundraising and Due Diligence policies.
- Understanding each prospect’s strategic interests through meetings, discussions and research and defining the mutual advantage in partnership.
- Developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners.
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - Wednesday 15th May
First interview - Tuesday 21 May, Wednesday 22 May
Second interview – Tuesday 4th June, Wednesday 5th June – morning only
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fundraising Development Manager
Fixed-Term, (Maternity Cover) Part-Time, Term-Time only
15 hours per week (flexible)
Pay Scale : H8, point 23 to H9, point 28 (dependent on experience)
Required : April / May 2024
We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.
If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.
Hours 36 hours (net) with evening and weekend working
Location Home-based, within 60 minutes travel time of Pershore in Worcestershire. Looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 0800hrs on Monday 29th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Monday 13th May 2024 in Evesham. This will be followed by interviews on Thursday 16th May 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
After nine successful years of growth, underpinned by a strong mission, clear artistic vision and successful fundraising, the Chineke! Foundation is looking for a Development Director to lead fundraising and stakeholder management. The Development Director will play a vital role in helping the Chineke! Foundation fulfil its potential.
The Development Director will be responsible for fundraising from all sources, including trusts and foundations, public funders, corporate sponsors and individuals. Reporting to the Managing Director and working as a part of our small, dynamic team of management staff, Chineke!’s Development Director will play a vital role in securing funding for projects including concerts and tours by the Chineke! Orchestra and Chineke! Junior Orchestra, and our Learning & Participation programme. You will work closely with colleagues to gain an in-depth understanding of all projects, including budgets, which will enable you to make applications to carefully targeted potential sources.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.
Job title: Development Officer
Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses
Grade and salary: Circa £30,000
Hours: Full time
Contract type: Permanent
Responsibilities within this role:
- Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
- Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
- Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
- Respond to alumni enquiries promptly and provide assistance or information as needed.
- Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.
They are now looking for:
- Proficiency in Microsoft Office Suite and ideally fundraising software
- A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
- Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill
The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Epic is seeking a highly motivated and results-driven Development Officer to grow our fundraising and development efforts. A fundraiser at heart who loves to convince and win people over.
The Development Officer will be responsible for all aspects of daily fundraising activities for Epic’s key segments of donors (high net worth individuals (HNWI) and intermediaries, entrepreneurs, corporations), including building and managing a database of new leads, outreaching and nurturing.
This position is based at Epic’s office in central London (St James SW1).
Key Responsibilities:
Under the supervision of the Development Director, the missions of the Development Officer are as follows:
1. Contribution to Epic’s Fundraising Strategy in the UK
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Collaborative work with the UK Development Director to shape and execute the fundraising strategy, bringing forth new ideas, networks and results to ensure Epic meets its income targets
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Lead outreach efforts to expand Epic’s potential donor database in the UK : monitor the fundraising ecosystem and engage in proactive cold outreach through Growth campaigns, LinkedIn, emailing, as well as in-person and digital networking activities, including attending at least one event per week which may extend into late afternoon/evening
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Conduct desktop research on individuals, sectors, and event-specific topics as required
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Provide support to other development initiatives and projects as needed.
2. Lead Conversion
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Set conversion objectives and support conversion from leads to donations
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Identify lead opportunities within networks and events, setting priorities accordingly
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Pitch Epic and its various Giving Solutions to potential donors, and build tailored-made proposals when needed
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Maintain high discipline and consistency in follow-up with leads and donors : use Epic’s CRM to build a consistent pipeline of prospects and handle the management of the database with accurate opportunities and donor and gift records
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Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
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Prepare compelling fundraising communications, materials and presentations for donor meetings and events
3. Nurturing & engaging the UK Community
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Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
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Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising field visits in the UK, and scheduling regular calls and face to face meetings. Act as the main point of contact for donors and answer to their enquiries in a timely manner
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Manage community-related administrative tasks to streamline donation processes and act as the main point of contact for donors to answer to their enquiries in a timely manner
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Craft engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and annual gala nights. Support will be provided by our in-house dedicated Events team.
Position Requirements :
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Candidate must have the right to work in the United Kingdom
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Excellent level of English (both spoken and written), basic level of French (written and spoken) required
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A minimum of 4 years’ experience in a sales, fundraising or business development role, preferably in the non-profit sector
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Excellent communication and interpersonal skills
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Comfortable networking in very different communities and strategic desk research and analysis
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Strong self-discipline and project management skills
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Strong interest in data analysis
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Ease with database management and knowledge of CRM systems (preferably Salesforce)
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Excellent organisational skills and an eye for detail
The Epic UK team is a small but dedicated team. The role requires some flexibility and a start-up attitude.
This is a full time, permanent position, based in the London office with the possibility of two remote working days each week.
This role reports to the UK Development Director and will involve closely working with Epic’s global development team.
Benefits:
Epic will provide a friendly working environment as well as strong opportunities for professional growth and network building. This is a unique opportunity to join an entrepreneurial, mission-driven organisation focused on achieving impact and results.
Other: Private healthcare offered through BUPA, 25 days of annual leave plus bank holidays and the annual office closure between Christmas and New Years.
Epic at a glance :
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth, and protecting our planet for generations to come.
Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Since 2015, we have mobilised over 80 million dollars and supported 54 organizations in 11 countries across 4 continents.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join Our Team: Membership Development Officer at the Royal African Society
About the Role:
In the role of Membership Development Officer, you will be instrumental in growing and cultivating our membership base, overseeing membership administration, and improving our digital footprint. This diverse position demands an independent initiator with a keen interest in Africa and robust administrative and interpersonal abilities..
Main Responsibilities:
- Membership Administration (50%):
- Process new membership applications across various categories.
- Respond to inquiries and manage member communications.
- Maintain accurate membership records and manage payments.
- Send subscription reminders and handle resignations.
- Membership Promotion and Events (25%):
- Actively promote membership through events and collaborations.
- Coordinate merchandise for festivals and external events.
- Utilize Mailchimp to advertise member benefits and events.
- Website and Marketing Support (15%):
- Collaborate with the website team to update membership pages.
- Use Mailchimp to communicate membership benefits and promotions.
- Design print materials and merchandise using Canva.
- Other Duties (10%):
- Engage with the RAS Digital Communications Manager to promote membership.
- Support the Events Manager with membership-related tasks.
Person Specification:
We are seeking candidates with the following qualifications:
- At least five years of experience in a comparable role.
- A strong commitment to the objectives of the Royal African Society.
- Robust interpersonal and organizational abilities.
- Skilled in Microsoft Office, CRM databases, and web development.
- Background in membership management and outreach.
- Competence in utilizing Mailchimp and Canva for marketing purposes.
- Outstanding communication skills, both verbal and written.
- An entrepreneurial spirit and innovative thinking.
- A deep dedication to the principles of the Royal African Society.
Apply Now:
If you're eager to make an impact and contribute to our dynamic community, we're excited to consider your application. Kindly submit your CV and a cover letter detailing your qualifications for the position. Take this opportunity to become part of our mission to amplify Africa's varied voices and stories.
Compensation & Benefits:
- Position: Full-Time, 37.5 hours per week, Monday to Friday
- Reporting to: Corporate Relations Manager
- Salary: £30,000 - £35,000, dependent on experience
- Holiday: 27 days plus bank holidays
Location: Remote and onsite working at the Royal African Society offices at SOAS, London, WC1H 0XG, as well as RAS public events and festivals.
About the Royal African Society:
The Royal African Society (RAS) is a membership organisation dedicated to fostering connections, celebrating cultures, and engaging critically with Africa's diverse narratives. Through a myriad of events, publications, and digital platforms, we facilitate dialogue and understanding between the UK and Africa, amplifying African voices and interests globally.
**Please note the successful candidate for the position will be subject to an enhanced DBS check**
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a proactive Community Engagement Officer with an eye for detail and a can-do attitude who is willing to learn, grow and take ownership of this newly created and unique role.
You’ll be a warm and friendly communicator, both verbally and in writing, and be excited about raising support and awareness for SSR’s work with those affected by scoliosis.
As the Community Engagement Officer, working with the Community Engagement Manager you will manage relationships with regular donors and support individuals to fundraise effectively for SSR as well as thanking fundraisers and donors.
You will work with the Community Engagement Manager to support our wider fundraising efforts by providing administrative support.
A significant part of your role will be to respond to Helpline enquiries, either by phone or email. You will be the first point of contact. Training will be given on this.
You will also handle liaising and looking after our members and processing new membership applications.
You’ll work closely with the Community Engagement Manager on any events. The yearly ‘Scoliosis Awareness Day’ event, along with the Zorab Symposium which takes place every three years and any patient meetings that take place.
You will need to be able to travel to the office at least one day a week. Days worked can be agreed to suit the successful candidate.
You will need database experience. We use E Tapestry, but Raisers Edge or other charity database experience is relevant.
There is scope to take greater responsibility across all areas of the job description depending on your experience and personal development ambitions and there may be scope for increased hours as the role progresses.
This job description is not exhaustive, and the role can evolve around the successful applicant’s skills and ambitions.
You need to be eligible to work in the UK.
Please apply with your CV and Covering Letter, outlining how your skills fit the job description and person specification, to Lesley McGinty, Chief Executive .
Scoliosis Support and Research is the new name for Scoliosis Association UK and British Scoliosis Research Foundation following their merger.
The client requests no contact from agencies or media sales.
Enjoy meeting new people, helping them, and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector? We have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. Homeless Link are looking for a new Database Support Officer to bring their enthusiasm and technical and communication skills to our fast-paced environment, which nurtures future development opportunities.
CHAIN stands for the Combined Homelessness and Information Network and is a multi-agency database for rough sleeping services in London. It plays a central role in the sector, allowing workers to share information with each other and ensuring their clients get the right support. CHAIN is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.
This is an exciting time to become a Support Officer for CHAIN, as we carry out some major upgrades to the system and implement new ways of working. This dynamic role requires a flexible skillset, responsiveness, and a willingness to learn. Working collaboratively in a small team, you will:
- Develop relationships with rough sleeper outreach services, enabling them to make the best use of CHAIN to support their clients
- Help to run the busy CHAIN Helpdesk service, fielding a wide range of enquiries and requests
- Create bespoke reports and statistics • Facilitate training sessions, inducting workers on how to use the database, as well as helping them to understand the context of the system, and our data protection policies
- Participate in the ongoing development and improvement of the system
The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail, and problem-solving skills. You’ll have a high level of expertise in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access and Salesforce, as well as your understanding of data protection policies, and of the work of the homelessness sector.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply follow the link to visit our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
The City and Guilds of London Art School is a small, independent Higher Education Institute. It traces its history back to the 1850s and has strong links to a number of City Livery Companies as well as certain Trusts and Foundations and individual donors. The Art School is now seeking a Development and External Relations Manager to drive forward its activities in these areas in accordance with the Art School’s strategy and targets. A key aspect of the role is nurturing existing and developing new relationships within the Art School’s expanding base of supporters and collaborators, including through the organisation of events. We are looking for a self-starter with substantial experience of working in a fundraising role in the cultural or similar sector, and who can work on their own initiative as a key member of the Art School’s senior management team.
Please see the Job Specification document for further information about the post.
How to apply:
Please send your completed Job Application Form, setting out how your knowledge and experience meets the person specification, and CV to Mari Shiba at the email provided.
The client requests no contact from agencies or media sales.
Department: Supporter Care and Database Services
Location: Hybrid working – Between office location and home. Minimum 3 days a week in the office in line with fixed rota.
Hours of Work: 37.5 hours per week
Contract: Permanent, full-time
Closing date: Tuesday 7th May 2024 at 10.00am
Interview date: Wednesday 15th May 2024 (via MS Teams)
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- Enhanced maternity, paternity, adoption, and shared parental pay
- Family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- Free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Free confidential employee assistance programme (Health Assured)
- Access to wellbeing app (healthy living tips and Bright TV )
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- Learning and development committed (bespoke training, LinkedIn Learning etc.)
- Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background:
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a Gift Processing Officer helping to establish an excellent level of financial processing that will underpin the growth in fundraising activity across a range of income streams.
Working within the supporter care team you will be responsible for processing a high volume of donations. You will ensure that that all processing is accurate and timely in order to provide an excellent supporter experience for all Dementia UK donors & supporters. Reporting to the Supporter Care Manager, the Gift Processing Officer will handle post, cheques, cash and charity vouchers, working carefully with our database to record income and thank all supporters who give to Dementia UK.
The ideal candidate will possess previous experience in database management, demonstrating a keen eye for detail and strong numeracy skills. You will have high computer literacy with knowledge of Microsoft Office including Word and Excel. You will also have excellent interpersonal and communication skills with the ability to prioritise own workload and adapt to changing demands in a busy environment.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.
Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.
Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.
You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.
The role
MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.
The Community Alliance team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Alliance service is the responsibility of the Haringey Community Alliance Manager.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Thursday 2nd May
- Salary: £26,400
- Working Pattern: Full-time
- Contract: Permanent
- Job Location: Greenwich
- Interview date: Thursday 9th May
- Start date: ASAP
- Reporting to: Programme Manager
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work across two schools in Greenwich, London. Our schools are shown on a map The Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
• Engage with students in school and enrol them onto the programme
• Match students with volunteer tutors
• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
• Assess student progress towards being able to make successful university applications
• Upload information onto the Salesforce database (training is provided)
• Monitor the impact of tutorials, and intervene as appropriate
• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls.
• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
• Chair and present at termly school meetings with Senior Management to report on programme progress.
• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
● Able to deliver projects and manage administration accurately
● Able to communicate and influence with impact at all levels
● Able to effectively time manage
● Able to lead and manage change to embed the programme in school
● Resilient and adaptable
● Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.