Development leader jobs

London based development role to equip DPOs with the tools, knowledge and confidence to create and develop resources to support Disabled people. 

Disabled People’s Organisations (DPOs) are grassroots, community-led organisations led ‘By and For’ Disabled people. They work to the Social Model of Disability and ensure that their lived experiences and voices protect and enhance rights and drive advocacy, decision-making, and systemic change.  

About the role

We’re looking for someone who has: 

• Proven ability to support multifaceted projects, meet deadlines, and deliver impactful outcomes. 
• Confidence in and experience of transforming organisational, movement, and institutional knowledge into clear, practical and accessible training resources across multiple platforms for grassroots and community organisations. 
• An understanding of the Social Justice landscape, Disability Justice and intersectional principles. Strong awareness of how these principles impact policy, advocacy, and their application to Led By-and-For organisations and groups.

To request an informal conversation about the role, or to simply find out more about it or the recruitment process, please contact us via our website.

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

Learning and Development Officer (Aligned to Wales Synod Cymru and West Midlands)

Welsh speaking

Salary: £41,810.00 per annum

Location: Home based but within commutable distance to Wales Synod Cymru District and West Midlands District.

Hours: 35 hours per week 

This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.

This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Wales Synod Cymru District as the Welsh speaking Learning and Development Officer (LDO) and the new West Midlands District following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025. Wales Synod Cymru is a bilingual District of 16 circuits, including the Welsh language Cymru Circuit which covers the whole of Wales, and the West Midlands District has 20 circuits across Birmingham, Wolverhampton and the Black Country, Worcestershire, Warwickshire, Herefordshire, Shropshire and Staffordshire. Both districts are diverse in terms of population groupings and serve communities in rural, market towns, suburbs and city centre settings.

The Ideal Candidate for This Role

The person best suited for this Learning & Development Officer role will be:

A Passionate and Committed Christian:

• Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
• A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organisation).
• Committed to the values of inclusivity, justice, evangelism, and church growth.

A Skilled Educator and Facilitator

• Experienced in learning and development, with transferable skills to a church setting.
• Confident in designing, delivering and evaluating training, both and online and onsite.
• Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
• A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.

A Strong Communicator and Relationship-Builder

• Able to connect with and inspire people across the church to enable them to serve in their varied communities.
• Skilled in facilitating discussions on vision, mission and growth planning.
• Comfortable using digital tools and online platforms for training and communication.
• Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
• Proactive in identifying learning and development needs and responding with creative, tailored solutions.
• A fluent Welsh speaker with strong oral and written communication skills in both Welsh and English

A Collaborative Leader

• Capable of working with diverse teams, including ordained and lay church leaders.
• Skilled in planning, organising, and evaluating learning and development initiatives.
• Proactive in identifying training needs and responding with creative, tailored solutions.
• Open to collaborating across Methodist districts and the wider church network.

A Flexible and Self-Motivated Professional

• Comfortable with travel and occasional evening/weekend work.
• Based in the either Wales or the West Midlands, with the ability to travel across both districts as required.
• Organised and self-driven, able to manage multiple projects and responsibilities.
• Creative and adaptable in responding to the changing needs of churches and communities

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.  Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Please note previous applicants need not apply.

Closing date: 2 February 2026 @ 9am

Interviews to take place on:

Tuesday 10th February 2026:   First stage telephone interviews, conducted in Welsh, between 1 and 4pm.

Thursday 19th February 2026: Second stage interviews conducted in English and Welsh in Shrewsbury.

The rest of the recruitment process will be conducted in English.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the Role​​

Based in the UK, this role will play a central role in managing and supporting the recruitment and onboarding of multiple project delivery roles across various countries, whilst also offering HR support to an ambitious FCDO-funded global safeguarding programme. The postholder will oversee the full recruitment lifecycle for direct hires, from job posting and candidate screening to interview coordination and onboarding, while also supporting partner organisations by coordinating their HR processes with the programme central team.​

This is a full-time, 18-month fixed-term contract. This is an 18-month fixed-term contract available on a full-time basis or as a four-day week role. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.​​

Main responsibilities​

Human Resources:

• Serve as the primary HR contact for all programme and partner HR matters, providing first-line HR advice to staff and managers, escalating complex issues to the central HR team as needed.

• Oversee the delivery and improvement of HR guidance, leading workforce planning, succession planning, and talent management.

•Oversee the annual performance management cycle, onboarding, and exit processes, supporting continuous improvement of HR systems.

• Act as the Programme Safeguarding Focal Point, monitoring and improving adherence to HR and safeguarding standards, and with support, leading investigations and reporting under the Misconduct Disclosure Scheme.

​

Resourcing/Recruitment Coordination & Delivery:

• Lead the design and delivery of recruitment strategy for all SDDirect recruited roles, coordinating the full recruitment lifecycle using the company applicant tracking system (ATS), including job posting across platforms (LinkedIn, Devex, ReliefWeb, and social media), screening, longlisting, shortlisting, interview scheduling, reference checks, and onboarding administration.

• Act as the central communication point between internal teams and partners, ensuring timely flow of accurate information between hiring managers, partner HR, and recruitment leads, and supporting resourcing and recruitment activities led by partner organisations to ensure alignment with project policies. ​​

Skills and Experience:

• Minimum 7 years' experience in recruitment coordination and/or HR roles, ideally within international development or humanitarian programmes.

• Proven experience managing multi-country recruitment processes, including coordination with partner organisations and remote teams.

• Proficiency in using recruitment platforms (e.g. LinkedIn, Devex, ReliefWeb) and applicant tracking systems (ATS). 

• Excellent project management and diary coordination skills, with the ability to manage competing priorities across time zones. 

• Demonstrated advanced stakeholder engagement experience with diverse stakeholders, including internal teams, consultants, and partners.

• High level of attention to detail, especially in documentation, compliance, and GDPR-aligned record keeping.​​​

Please follow the link to our website ​​for a full description of the role's responsibilities, duties, and person specification.

​

How to Apply​

​If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV via our careers website. The deadline for applying is Sunday, 1st February 2026.

Due to the high volume of applications, we are only able to respond to shortlisted candidates.​

Please note that the selected candidate must have the right to work in the UK.​

Our Selection Process​

Social Development Direct’s organisational vision is a just and equal world founded on gender equality and social inclusion. Our mission is to provide excellence in social development to support policies, laws, social norms and institutions that advance social, economic and political justice for all. We are committed to creating a safe, diverse, and inclusive workplace and welcome people from underrepresented groups to apply.​

The selection process for this recruitment process will include an assessment and a competency-based interview with the hiring teams virtually via Microsoft Teams ​

For those who are invited to interview, we may process information about whether or not applicants have a disability or impairment so we can make adjustments during the recruitment process and implement the Disability Confident scheme. Our HR team will ask you to confirm that you have read our privacy notice and consent to providing this information before doing so. Our full privacy notice can be read on our careers page. ​

​Should you have any enquiries or need assistance or accommodations to ensure accessibility throughout the application process, please contact the HR team using the details on our advertising page. 

Shape the Future of a World-Renowned Institution.

Director of Development
Employer: King’s College, Cambridge
Salary: Starting salary in the region of £90,000 – £100,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK

King’s College, Cambridge is embarking on the next chapter of its long and influential history and is seeking a Director of Development who can imagine, articulate and drive a bold philanthropic vision for the College.

For more than five centuries, King’s has been a place where ideas, discovery and creativity flourish. Its Chapel stands as one of Europe’s great architectural achievements; its Choir is recognised globally; its students and scholars have shaped culture, science and society. The College is now looking for a development leader who can help secure the resources that will enable it to thrive for generations to come.

Joining King’s at a moment of real momentum, you will build on the achievements of the recent £100 million campaign and design the next strategic phase of fundraising. This will include championing initiatives that broaden access, strengthen support for students, enhance academic excellence, and protect the unique historic fabric of the College.

You will have substantial experience in securing major gifts, a confident and motivating leadership style, and experience of cultivating deep, lasting relationships. A key member of the leadership team, you will work closely with a vibrant global community of alumni and build new partnerships with individuals and organisations who share King’s commitment to excellence, inclusivity, innovation and positive societal impact.

King’s is a place that encourages independent thought, creativity and meaningful contribution to society. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. Central to our mission is ensuring that exceptional students, whatever their background, can flourish.

As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This position offers more than professional advancement - it represents a rare opportunity to make a lasting contribution to an institution whose commitment to education and innovation has shaped the world for over five centuries.

Closing date: Midnight on Sunday 1 February.

First round interviews are expected to be held the week of 23 February with second round interviews the week of 2 March 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

King’s College, Cambridge is partnering with Constellate Global Talent on this search. No agencies please.

Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious 2026–29 strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire.

Key Responsibilities

· Develop and maintain relationships with high-net-worth individuals and key partners.

· Secure significant new funds and grow Quartet’s endowment.

· Broker strategic partnerships to support disadvantaged communities.

· Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services.

· Represent Quartet at events and networks to raise our profile.

Essential Criteria

· Proven experience in philanthropy and donor relationship management.

· Track record of securing major gifts or revenue funding.

· Strong strategic thinking and leadership skills.

· Excellent networking and communication abilities.

· Experience in the charitable sector and managing teams.

Salary & Benefits

£55,000–£60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement.

Location

Based at our central Bristol office with travel across the region. Hybrid working available.

How to Apply

Download the Recruitment Pack and Application Form from our website. 

Learning Disability Community Leader, L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Midnight on Wednesday 11 February 2026

Main purpose of the role

The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.

The Community Leader will:

• Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners;
• Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
• Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders;
• Cultivate an open, creative, and spiritual life, inviting everyone in the Community to deepen their connections;
• Model, advocate for, and embrace the L'Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities, planning and leading a regular calendar of events that build community belonging and help keep people connected;
• Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources;
• Be a visible representative of L'Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L'Arche world wide;

Key essential criteria

• Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
• Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
• Good financial planning skills and experiences of successfully managing a substantial budget;
• Ability to think strategically and work collaboratively to develop and implement community plans;
• Experience of living or working alongside people with learning disabilities and/or autistic individuals;
• Passionate about person-centred support and the values and mission of L'Arche;

This role is subject to an enhanced DBS criminal record check.

You can find more details about L'Arche London and additional details about L'Arche can be found on our website.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Wednesday 11 February 2026 at midnight.

First round interviews are expected to take place on 23 and 24 February 2026, online via Microsoft Teams.
Second round interviews will take place on 5 March 2026 and will take place within the L'Arche London Community.

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

REF-226 104

• Proven experience of developing and delivering learning and development plans aligned to L'Arche's needs and regulatory requirements;
• Experience of line management, including coaching, support, and performance management of employees and volunteers;
• Strong understanding of learning pathways, skills frameworks, and evaluation of impact; 
• Knowledge of mandatory and regulatory training requirements, including safeguarding;
• Experience of using or managing a Learning Management System (LMS); 
• Experience in a learning and development role, ideally within a charity, social care or health organisation;

Team Leader – Bridlington

Looking for a rewarding career in care? Join Moorview Care as a Team Leader! We welcome applicants from all backgrounds, offering full training and a clear career path.

Salary: £13.35/hour
Sleep-in shift: £12.21/hour
Waking nights: £0.50/hour
Location: Bridlington
Type: Full-time (Day, Night, and Weekend shifts)

Could you be a positive role model? Coaching and guiding the team along with supporting new team members on induction will be a big part of the role.

Do you set a high bar for quality? You would be responsible for completing monthly audits, monitoring the Training Matrix and recruiting a top-rate team along with becoming part of a regional on-call rotation team.

Do you care about our team? Ensuring team compliance to our policies, arranging cover for absences and other rota management tasks would be included.

Could you provide feedback to our team? Conducting probation reviews, supervisions, ad-hoc documented discussions, team debriefs, annual performance & development reviews (APDR's), personal development plans(PDP's), Return to Work Interviews (RTWI) and any other 1-2-1 discussions with the team will be a vital part of the role.

Are you interested in client welfare and progress? You would be responsible for writing support plans, preparing and attending client reviews, supporting new clients to transition, and risk assessments.

Requirements:

• Caring, compassionate leader
• Experience in healthcare management preferred
• NVQ Level 2 Health & Social Care (preferred)
• Driving license (preferred)

Experience:

• providing care: 2 years (required)
• supervisory: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)
• NVQ Level 2 Health & Social Care (required)

Benefits:

• Full training and development
• DBS check covered
• Clear career progression
• Pension scheme
• Supportive work environment

Note: No sponsorship for skilled worker visas.

You may have experience in the following: Care Team Leader, Senior Support Worker, Lead Support Worker, Care Supervisor, Support Services Team Leader, Senior Care Worker, Supported Living Team Leader, Health & Social Care Team Leader, Shift Leader – Care, etc.

REF-225 990

As our Learning & Organisational Development Specialist, you’ll be a strategic partner across the organisation - diagnosing performance gaps, designing impactful learning solutions, and equipping leaders to build a culture of continuous growth. In this pivotal role, you will utilise your faith-based ethos would be integral to ensure that every development initiative strengthens our people, enhances our organisational performance, and deepens the impact of our life-changing mission.

In this role you will: 

Diagnose capability and performance needs through strategic consultation, data analysis, and root-cause assessment to recommend evidence-based, adult-learning solutions.

Design blended learning pathways and high-quality materials (briefs, storyboards, facilitator guides) aligned to organisational frameworks and competency requirements.

Partner with digital learning to build scalable virtual and e-learning solutions that enhance accessibility and learner experience.

Facilitate workshops and capability-building sessions, coaching leaders and internal facilitators to ensure consistent, high-impact delivery.

Evaluate learning effectiveness and ROI, defining success metrics, analysing impact data, and translating insights into workforce planning and continuous improvement.

Strengthen organisational performance, culture, and mission alignment by supporting OD and talent initiatives, enabling leader-owned learning solutions, and actively engaging in the spiritual life and values of MAF.

Education & Skills
Essential:

• Workshop facilitation experience

Desirable: 

• CIPD Level 5 or equivalent
• Coaching and mentoring level 3

Job Related Experience

Essential: 

• Proven experience in consulting, instructional design, or learning programme management.
• Strong diagnostic and analytical capability - able to translate business goals into development interventions.
• Skilled in facilitation (virtual and face-to-face) with diverse, multicultural audiences.
• Understanding of adult learning, coaching methodologies, and behavioural change.
• Excellent stakeholder engagement and influencing skills.

Desirable:

• Experience in organisational development or change management.
• Knowledge of digital learning platforms (e.g., Litmos, etc.) and learning analytics.
• Exposure to leadership or culture transformation programmes.

There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal. 

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 22 January 2026

Interviews will be in person: Thursday 5 February 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Grade: Band 3, Birmingham

Salary:

Spine points 37- 33

Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Date: January 2026

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

In September 2025 Oxford opened its new home for humanities, the state-of-the-art Stephen A.  Schwarzman Centre for the Humanities. Building on our successes in recent years, we are growing the team with a new senior fundraising role that will work with world-class academics and artists in our faculties and in the Centre’s cultural programming.

In addition to housing a Humanities Library and 7 academic faculties, the Schwarzman Centre includes a world-class, purpose-built concert hall space, theatre, cinema and ‘black box’ performance space, creating a new home for music, film, performing arts and visual arts in Oxford and transforming the experience for students, academics and the local community. The building will create a step change in the visual and performing arts in Oxford, establishing a central base for the Music faculty and History of Art department while offering exciting potential for collaboration with the Ruskin School of Art.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. We are looking for a new senior fundraiser to join our energetic team to raise major gifts for a range of posts, scholarships and other priorities across the Humanities Division.  Oxford is the world’s leading university for humanities teaching and research. The University’s scholarship in languages, literature, history, philosophy, religion, and the arts – from the earliest civilisation to the present day – enriches our understanding of humankind. Our research informs how we engage with historic issues and contemporary concerns, and contributes to our understanding of – and solutions to – some of the most complex global challenges, from climate change to the impacts of Artificial Intelligence.

 About the Role

This fundraiser will work closely with senior academics in the Humanities Division. The post will focus primarily on funding for posts and scholarships in the academic faculties as well as securing support for the activities of the Schwarzman Centre for the Humanities, including the programme of public events that will start taking place in the building from spring 2026. An interest and appreciation for the arts and humanities is essential. 

To Be Successful You’ll Need:

· To be an experienced development professional with a strong track record of securing major gifts and the ability to secure gifts in the range of £100k-£1m+

· Confidence to work with people from a range of backgrounds, both internally and externally

· The ability to think creatively in prospecting, cultivation and stewardship by identifying and maximising opportunities

· To work well as part of a team, with the capacity to work independently on projects and priorities

· A passion for the arts and humanities, and an awareness of the funding landscape in the UK and internationally

What We Offer

As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:

· 38 days annual leave (including public holidays)

· Hybrid working arrangements for a healthy work-life balance

· Extensive personal and professional development opportunities

· Membership to CASE to support your professional development as an educational advancement professional

· Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities

· Generous family leave for maternity, adoption, paternity, and shared parental leave

· Excellent contributory pension scheme for your financial future

· Salary sacrifice scheme for additional savings

· Subsidised sports centre membership to promote well-being

· Cycle loan scheme to encourage sustainable commuting

· Discounted bus and transit travel

In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.

 Application process:

· Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.

· Applications should consist of a full CV and a letter of application in your own words, in PDF format (maximum of 2 pages; no AI-written applications, please) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on Monday 19 January 2026 can be considered.

Interviews are currently scheduled to take place on Tuesday 27 January 2026, in person in Oxford.

 Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Located in the historic town of St Andrews, St Leonards is one of Scotland’s leading independent schools, recently named Scottish Independent Secondary School of the Year for Academic Excellence 2026 by The Sunday Times. It is a vibrant, co-educational boarding and day community with a true international outlook.

Approaching its 150th Anniversary in 2027, the School is preparing to launch the most ambitious fundraising campaign in its history. This is a career-defining opportunity for an exceptional professional to drive this initiative, instilling a culture of philanthropy that will secure the future of St Leonards for generations to come.

Reporting directly to the Head, this post will be targeted with generating £500k+ of revenue and will demand both exceptional relationship building skills and technical fundraising expertise. The successful candidate will have freedom to innovate and make a tangible difference and be able to engage prospective donors and the wider highly supportive Seniors (Alumni) community. You will protect the School’s reputation by conducting thorough due diligence on donors and ensuring full compliance with OSCR regulations.

You will be responsible for the School’s capital and strategic fundraising initiatives supported by the Alumni and Development Officer and will work with the supportive, mission-driven Executive Team and Board of Governors to develop and implement these.

To be successful you will be educated to degree level and have knowledge and experience in previous roles where you have developed a demonstrable track record of devising and implementing multi-year fundraising strategies which have allowed you to personally secure 5 and 6 figure gifts from individuals, trusts or foundations. You will possess the financial and legal expertise to structure complex gifts and bring them to completion.

More information on the responsibilities of the role and the skills, knowledge and experience required of candidates can be found in the Candidate Pack.

St Leonards is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to a satisfactory PVG check.

Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?

If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.

This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.

You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.