Development management jobs
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
We are proud to be supporting the leading independent grant making foundation in the west Midlands and Warwickshire, in their search for a Chief Operating Officer.
They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region.
They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation’s operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams.
Chief Operating Officer
£60,000-£65,000 + benefits
Hybrid working, 2 days in the office in Coventry
The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities.
Key responsibilities include:
- Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation.
- Work with the whole team to implement the organisational strategy and business plan.
- Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors.
- Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective.
- Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments.
- Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies.
- Oversee HR and marketing strategies to strengthen the culture and visibility.
As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution.
How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus.
If you would like to have an informal conversation about the role, please contact our retained partners.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: Sunday 8th Feb (midnight)
Interviews with Prospectus: 24th Feb – 2nd March
First stage interviews with the foundation: 17th and 19th March
Second stage with the foundation: 24th March
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Community Coach based in Ashford and the surrounding Kent community to deliver our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.
Applicants should be aware that this position will require access to a personal vehicle.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.
This is a pivotal leadership role within The Passage's Fundraising and Communications team, responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement, this role ensures supporters are at the heart of everything The Passage does.
About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Last year, they supported over 2,000 people experiencing, or at risk of, homelessness.
- Location: London, with some hybrid working
- Salary: £56,960
- Contract: Maternity Cover (exact dates TBC)
- Annual Leave: 33 days including Bank Holidays
- Hours: 40 hours per week
The Role
As Head of Supporter Engagement and Events, you will lead a talented team to grow and diversify income streams, ensuring a first-class supporter experience. As part of the Senior Management Group, you will also contribute to organisational strategy and represent The Passage externally.
Key Priorities During the Contract
For the duration of the maternity cover, the successful candidate will focus on:
- Personally leading the development and delivery of core events including Garden Party, Big Sports Quiz, A Little Night Music, and Laughter to the Rafters.
- Developing and implementing processes to streamline, improve and enhance supporter data and communications.
- Leading the implementation of the supporter journey strategy, collaborating with colleagues across fundraising and communications to ensure a seamless, personalised, and data-driven experience for all supporters.
- Managing relationships with Passage Ambassadors, particularly Dara O'Briain, who plays a key role in our annual comedy event, Laughter to the Rafters.
- Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate, trust and major donors.
- Provide coaching and direction to a multi-functional team, fostering collaboration and innovation.
- Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.
About You
We are looking for a dynamic and strategic leader with:
- Proven experience in developing and implementing successful fundraising strategies.
- A track record of achieving and exceeding income targets.
- Expertise in event planning and delivery at a senior level.
- Strong leadership skills and experience managing multi-functional teams.
- Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
- Financial acumen and experience managing budgets and KPIs.
To apply
To register your interest in this brilliant opportunity and request a job pack, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.
Key Dates:
Closing Date: Midday Monday 12th January
Interviews Stage 1 - w/c 19th January
Interviews Stage 2 and Offer - w/c 26th January
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Specialist Debt Adviser
£38,000 • 12-month FTC (potential to become permanent) • 35 hours • Hybrid (3 days on-site in NW London)
Start: ASAP
I'm partnering with a well-established community charity in North West London to recruit a Specialist Debt Adviser for an impactful, resident-focused project. This is a brilliant opportunity for an accredited adviser who wants to deliver high-quality, FCA-regulated debt advice as part of a supportive, community-centred team.
Working on-site three days a week, you'll provide comprehensive casework support to local residents - helping people stabilise their financial situation, maximise income, negotiate with creditors and access the wider wellbeing, training and support services available through the charity and its partners.
You'll be employed on a fixed-term contract with the potential to become permanent (subject to funding), and will benefit from dedicated professional supervision from a specialist debt-advice organisation.
The role
As the Specialist Debt Adviser, you will:
Deliver full, regulated debt advice in line with FCA standards and the Debt Advice Quality Framework
Manage a varied and ongoing caseload, conducting weekly face-to-face appointments
Prepare detailed financial statements, negotiate repayment plans and advocate for clients
Support income maximisation (benefit checks, grants, vouchers, DHPs, etc.)
Maintain high-quality case records and ensure compliance with FCA, GDPR and internal standards
Work closely with the wider team to provide holistic, joined-up support
Contribute to reporting, audits and service quality improvements
Provide guidance to junior staff or trainees where required
About you
We'd love to hear from you if you have:
Accreditation as a Debt Adviser (CMA/IMA/Wiser Adviser/Citizens Advice or similar)
At least 1-2 years' experience providing comprehensive, regulated debt advice
Strong casework skills and confidence handling complex, sensitive cases
Excellent communication skills and a non-judgemental, empathetic approach
High levels of accuracy, organisation and the ability to work independently
Solid understanding of legislation, case law and policy affecting debt advice
Experience using case management systems and analysing financial information
Commitment to continuous professional development
A DRO Intermediary accreditation is desirable but not essential.
Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bank Worker
Each year, the charity supports and empowers thousands of young people to find a safe place to call home, a chance to thrive and a brighter future. We want you to be a part of that change we’re passionate about.
Come join our dedicated team as a Bank Worker and you’ll be given the opportunity to provide support to individuals experiencing homelessness and create positive change.
What We Can Offer You:
- Flexibility
- Competitive Pay: £12.24 to £14.03 per hour
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For:
· Strong communication with a range of people from different backgrounds
· Understanding and respecting perspectives and experiences of clients
· Committed to maintaining a safe and secure environment for all individuals
· Experience working with young people at risk of homelessness
We have services across:
North East: Durham, North Tyneside, South Tyneside, Middlesbrough.
North West: Manchester, Cheshire, Oldham, Salford, Rochdale, Stockport, Warrington.
London: Brent, Bromley, Camden, Haringey, Islington, Lambeth, Finsbury Park, Sutton, Gravesend.
Ready to start your journey with us this Christmas?
Submit your CV along with a supporting statement outlining why you are a good fit for the role.
We are reviewing applications on a rolling basis.
The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Barnet.
Sounds great, what will I be doing?
We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.
When will I be working?
You will be working Monday to Friday 09:00 to 17:00
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.
About us
We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.
The role
We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:
- You’ll be answering member questions and making sure they feel supported.
- Keeping records neat and tidy (because details matter).
- Helping us spread the word with member communications and marketing.
- Pulling together reports that keep us on track.
- And you’ll get to help run our online events, bringing our community together.
What we’re looking for
We don’t expect you to tick every single box, but here’s what would make you shine:
- A natural communicator who enjoys connecting with people from all walks of life.
- Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
- Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
- Organised, collaborative and good at juggling tasks.
- Tech‑savvy with CRM systems and office tools.
- Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).
We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.
How to apply
Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
- REPORTING TO: CEO
- CONTRACT TYPE: Permanent, Full-time (hybrid)
- PROPOSED SALARY: £35,000 per annum depending on experience
- LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
- HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
- BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
- HOURS: Full-time, 35 hours a week, Monday to Friday.
- LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken)
PLEASE APPLY IMMEDIATELY, INTERVIEWS ARE AVAILABLE AS SOON AS POSSIBLE
About the role: Principal Responsibilities
- Finance Administration - 60% of role
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance - 5%
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO - 25%
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management - 10%
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
• Outstanding organisational and time management skills
• Excellent attention to detail
• Excellent numerical skills
• Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal)
Floating Support Worker (Outreach)
We are seeking a motivated individual to provide flexible, person centred support to young people preparing for independent living.
Position Floating Support Worker (Outreach)
Salary £24,136 per year plus benefits
Location Cheshire West and Chester, community based with work from local bases
Hours Full time, 37.5 hours per week including some evenings and weekends
Contract Permanent
Closing date 19th December 2025
About the Role
This is a hands on outreach role supporting young people with care experience as they transition into independent living. You will hold a caseload and work with each young person to build confidence, develop life skills and move towards their personal goals.
Key responsibilities include:
· Completing assessments to identify strengths, needs and goals
· Creating tailored, strengths based support plans
· Working with young people aged 15 and over in their homes and in the community
· Providing practical support with daily living skills, budgeting and managing a tenancy
· Supporting access to education, training, employment or volunteering
· Helping young people apply for benefits and complete forms
· Linking with health, mental health, drug and alcohol and specialist services
· Building positive relationships with housing providers, social workers and partner agencies
· Maintaining accurate records and providing updates at multi agency meetings
· Using a trauma informed approach in all areas of work
· Offering flexible support that fits around young people’s routines, including some evening and weekend work
About You
You will thrive in a role where every day is different and you can make a real impact. You will bring:
· Experience supporting young people with challenges such as mental health needs, substance misuse, offending behaviour or unstable accommodation
· Knowledge of safeguarding and professional boundaries
· Understanding of independent living skills and the steps involved in maintaining a tenancy
· Ability to work independently while contributing positively to a wider team
· Confidence working with external agencies in a multi-disciplinary environment
· Strong organisation and IT skills for case recording and reporting
· A commitment to equality, diversity and inclusive practice
· Access to your own transport and the ability to travel across the area as required
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Van Driver
Warehouse in Knaresborough, North Yorkshire, with travel required across the Yorkshire Region
We are committed to paying the Real Living Wage.
About us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Van Driver, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Retail Van Driver to join our Retail, Services and Operations team.
Reporting to the Warehouse Operations Manager, you will be part of the team responsible for ensuring the efficient running of the donation centre and warehouse. The primary focus of this role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy.
Specifically, you will:
-
Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre.
-
Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.
-
Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors.
-
Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks.
-
Ensure charity vehicles are left secure, clean and presentable at the end of the day and ensure any vehicle defects and damage promptly are reported in accordance with charity procedures.
-
Be an ambassador for the charity whilst driving branded vehicles, ensuring that you drive carefully and mindfully of other road users.
-
Create a positive, professional, warm welcome for all visitors.
-
Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity.
-
Be responsible for conducting an initial assessment of the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.
-
Be knowledgeable about, and an ambassador for the charity so that you are able to answer questions and answer any queries.
-
Promptly report any accidents, incidents or unsafe occurrences to the Facilities Manager via the charity reporting procedure.
About You
To be considered for this role, you will need:
-
To be ideally educated to at least GCSE standard or equivalent, including Maths and English.
-
To have the ability and willingness to travel across the Yorkshire region.
-
To have a full UK driving license with less than 6 penalty points.
-
To have a willingness to undertake any additional training as required.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload, meet deadlines and adapt to changing deadlines.
-
To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.
-
To be passionate about delivering good customer service both internally and externally.
-
To have good communication and interpersonal skills.
-
A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
-
A check on your employment history by seeking two references
-
A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
-
A DBS check at enhanced level
Application
Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 31 December 2025. Please read our privacy notice before applying.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
Location: A short walk from Victoria station
Hours: Monday to Friday, 35 hours per week minimum – Hybrid
Contract: Fixed term to 31 July 2026
Responsible to: Senior Financial Accountant
Salary: £30,850 £1,000 London allowance
About Organisation
This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.
Role purpose
The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation’s operational and strategic objectives.
Key responsibilities
• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.
Internal / External Contacts
• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders
About you
Experience:
• Significant experience in a busy finance department and managing customer/financial queries
• Credit control, raising sales invoices, cash allocation, and reconciliations
• Supporting internal and external audits
• Processing purchase invoices
• Experience with CRM systems and accounting software
• Prioritising workload and meeting tight deadlines
Knowledge & skills:
• Higher or further education qualification
• Strong financial literacy: accounts payable/receivable, journals, reconciliations
• GDPR and data protection knowledge
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication
• High attention to detail and accuracy
• Solution-focused, adaptable, resilient
This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Community Coach based in Islington and surround communities in London to deliver our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
RNID Near You Coordinator Leicester City
Remote working in or near Leicester City
£25,708 pa plus excellent benefits
35 hours per week
Maternity Cover - Fixed, ending 31st December 2026
As a Coordinator for our RNID Near You community service in Leicester City, you will focus and lead on developing and delivering our community service across the area through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Leicester City. You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community and care settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated.Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 21 December 2025.
Interviews: w/c 5 January 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Hertfordshire RECONNECT Worker (Maternity Cover)
Location: Hertfordshire
Salary: £24,000 per annum
Vacancy Type: Full Time
About The Role
Are you passionate about supporting people as they transition from custody back into the community?
Join Forward Trust as a RECONNECT Worker (12-month maternity cover), delivering an inclusive, person-centred service that helps individuals access the health, wellbeing and support networks they need to thrive after release.
You will provide tailored advice, guidance and care planning for people 12 weeks pre-release and up to 6 months post-release, ensuring they connect with the right services, from substance use support to mental and physical healthcare.
What You’ll Do
- Process referrals, complete detailed needs assessments and update referrers on outcomes.
- Create bespoke care plans and offer continued support to service users after release.
- Manage a diverse caseload, supporting reintegration and engagement with local healthcare and wellbeing services.
- Assist the Team Leader with recruitment and training of prison peer supporters.
- Build and maintain strong relationships with healthcare teams, prison staff, Offender Management and other key partners.
- Keep accurate and concise case notes, assessments, care plans and risk assessments.
- Support the development of clear referral pathways across internal and external agencies.
- Contribute to safe, holistic service delivery and share best practice with colleagues.
- Refer service users to the Forward Meet & Greet service and support Meet at the Gate releases.
- Ensure individuals are fully connected with community services in preparation for release.
What You Bring
- A full UK driving licence (essential).
- Strong organisational skills and confidence managing a busy caseload.
- Excellent communication and partnership-working abilities.
- A compassionate, inclusive and proactive approach to supporting people with complex needs.
Make a real impact at a pivotal moment in someone’s life. Apply now and help build safer, healthier futures.
Please note: Prison Vetting is required for this role which is managed by HMPPS & can take between 8-12 weeks to process.
Please see attached Job Description for full details
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.ml


