Development manager jobs in charing cross, greater london
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually
that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
About Evolve
Evolve is a Business Charity Awards nominated collaboration between three longstanding corporate partners, a corporate foundation and ELBA. With a focus on Hackney, Tower Hamlets and Haringey, we address the barriers and challenges faced by community organisations. We do this by developing organisational capacity, especially with leadership, for those who are tackling the complex needs presented by the cost-of-living crisis.
The project is currently in its fifth year with funding secured for the following year until December 2026 with the prospect of continued work thereafter.
About the role
The purpose of the role is to lead the successful delivery of ELBA’s Evolve Project, delivering employer-supported volunteering projects that meet the needs of the communities of Hackney, Tower Hamlets and Haringey, and expectations of the corporate partners.
The role requires an ability to build close and collaborative relationships across the community sector, particularly with infrastructure organisations of the three boroughs, likewise the corporate partners. The successful candidate will lead the development and delivery of innovative workshops and long term employee volunteering activities (including ELBA’s flagship coaching programmes) to build resilience in communities. The Project Manager will also lead monthly and quarterly steering group meetings, reporting on impact to the corporate partners.
The post is managed by the Head of Community Programmes, with strategic programme support from the Partnership Director.
Working for ELBA
In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives.
ELBA has a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline.
Job Description
Key duties
· Lead day-to-day development, planning and delivery of Evolve workshops and programmes
· Identify and build relationships with a range of community stakeholders, including charities, community groups, Councils, funders, social enterprises and grassroots organisations to understand community needs
· Design and deliver impactful employee volunteering activities to address these needs, aligned with the skills, knowledge and expertise of the corporate volunteers
· Achieve delivery targets of employee volunteers engaged and beneficiaries supported
· Build and maintain strong relationships with Evolve partners’ Corporate Social Responsibility teams. Manage cohorts of corporate volunteers in line with project targets
· Organise and lead monthly delivery meetings and quarterly project steering group meetings with the Evolve corporate partners
· Maintain strong impact reporting for the project, providing annual reports and mid-year reports to track volunteer and beneficiary engagement
· Proactively generate comms articles, case studies, and awards nominations to highlight the successes of Evolve
General
· Develop a broad knowledge of community resources, programmes and local authority priorities in Hackney, Tower Hamlets and Haringey
· Support the wider Community team and other ELBA colleagues on projects where appropriate
· Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales
· Ensure that systems for monitoring and evaluation are in place
· Adhere to ELBA’s safeguarding policies and procedures, equal opportunities, health & safety
· Undertake any other reasonable duties as requested by your line manager
Person Specification
Essential skills and experience
· Strong project management skills, managing projects from inception to completion
· Highly organised with an ability to prioritise, work under pressure and deliver set targets
· Experience in facilitating and delivering in-person and online workshops and events to audiences from different sectors
· Ability to manage and track multiple projects, often with competing deadlines
· Excellent interpersonal skills including collaboration, public speaking and negotiation
· Flexibility and creative problem-solving
· Excellent oral and written communication skills with the ability to articulate messages clearly
· Experience in developing effective partnerships with multiple stakeholders and the ability to work collaboratively with community and corporate partners
· An understanding of corporate community investment and employee volunteering programmes
· Experience of impact measurement techniques and project tracking tools
· A high level of IT literacy
Desirable skills and experience
· Experience of working with or within the corporate sector
· Good commercial awareness
· Experience of corporate community investment
· Experience of working with and training employee volunteers
· Experience of working in or with the voluntary and community sector in east London
· Experience of event management
· Experience of delivering employability events/projects
· Experience of using Salesforce to track and monitor projects
· Use of social media and experience in communicating externally in an engaging method
ELBA expects all staff to demonstrate ELBA’s core competencies:
- Accountability
- Relationship management
- Thought leadership
ELBA is proud to represent the diversity of the communities we support. We are an equal opportunities employer and we welcome all applications.
This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.
Our mission is to create possibilities to bring about positive change in London





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location:Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service.
About the role
As a Deputy Service Manager, you will support the Service Manager in driving excellence in service delivery, being a point of contact for staff and ensuring they are empowered, skilled, knowledgeable within their roles and create a supportive environment where both staff and residents can thrive. Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services.They are here to make positive changes and receive the support they need to achieve greater independence and progress in their recovery.
In this role, as a Deputy Service Manager, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Financial Management, including petty cash and budget management.
- Contract management and Internal auditing, admin, and general other duties as required.
- Striving to ensure excellence and quality in our service delivery.
About you
We're looking for someone driven to provide high quality, effective and person centred support to staff, colleagues, residents, and participants. You’ll enjoy working as part of a team learning effective communication and build meaningful relationships with people from all backgrounds. You're someone who thrives in supporting your team to deliver excellence in service delivery, in which they feel empowered to perform within their roles. You are confident in supporting with service level enquiries and giving advice on matters from employment queries to resident/participant related questions. Most importantly, you’ll be compassionate, supportive, and ready to work in a fast paced, ever changing environment.
- Provide high quality support and line management to staff.
- Lead and manage employees, including task delegation, caseload distribution and day to day oversight.
- Support the Service Manager with the daily running of the service
- Oversee and undertake regular audits of service delivery to ensure it meets contractual, legislative, and performance requirements.
- Provide emergency on call service when and where required in case of any emergencies and to ensure staffing levels are adequate.
- Support residents and participants to take control of their lives by creating a positive, enabling environment. Offer advice, information, and guidance.
- Being an active team member, take part in support sessions, and help run workshops or attend local events as needed.
- Financial Management including budgets, cost control, and general financial management.
- Deliver a service working in partnership with other voluntary and statutory agencies.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the role
We’re looking for a hands-on senior infrastructure and security manager to lead and manage Breast Cancer Now’s IT infrastructure and security operations.
This is a delivery focused role where you’ll take responsibility for building, configuring and maintaining infrastructure while also implementing and managing security governance controls. You’ll ensure our systems are resilient, secure and aligned with frameworks such as Cyber Essentials Plus and NCSC guidance.
You’ll be responsible for migrating systems from on-premises to Microsoft Azure, modernising our infrastructure to ensure it is secure, scalable and cost-efficient. Alongside this transformation, you’ll manage day-to-day infrastructure and security operations across our hybrid environment.
In addition, you’ll also take ownership for the delivery of key governance activities including risk assessments, audits, compliance checks, vulnerability management and cyber incident response.
Working closely with the Head of IT, you’ll support the development of long-term plans while taking full ownership of technical delivery. You’ll mentor and guide engineers, but remain fully embedded in the hands-on work needed to build and maintain secure, high-quality infrastructure services.
About you
You’ll be an experienced infrastructure professional with strong hands-on expertise in designing, implementing and managing:
- Microsoft Azure (IaaS, PaaS, networking, storage, compute, security and monitoring)
- Networking technologies (firewalls, VPNs, LAN/WAN, DNS/DHCP, TCP/IP, virtualisation)
- Enterprise security tools (SIEM, endpoint protection, vulnerability management, XDR, MDM, IDPS)
- Backup, replication and disaster recovery solutions
- Microsoft services such as Windows Server, Intune, Autopilot, Entra ID, Defender, Exchange and SharePoint
You’ll have proven experience of building infrastructure solutions end-to-end, delivering transformation projects, and maintaining secure, resilient and cost-efficient environments.
You’ll be confident working with security governance frameworks, with direct experience putting in place the day-to-day processes, controls and compliance activities needed to keep an organisation secure.
Alongside your technical skills, you’ll bring strong leadership and communication, with the ability to mentor colleagues, collaborate with stakeholders, and explain technical concepts clearly to non-technical audiences.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Friday 26 September 2025
Interview date Week commencing 6 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment, please submit your application as soon as possible, if you’re interested in this opportunity.
Job Title: Corporate Partnership Manager
Department: Fundraising
Reports to: Head of Philanthropy and Partnerships
Location: Hybrid-Home working with occasional travel to London office
Salary: £30,810 based on working 30 hours per week, all year round (Based on £38k full time equivalent)
Hours: 30 hours per week
Contract: Part-time, all year round, permanent
Closing Date: 3rd October 2025
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
The Corporate Partnerships Manager will be responsible for developing and implementing a successful programme of corporate fundraising to reach an agreed annual target. This will include managing our current corporate supporters, maximising their potential and securing new corporate support
Key responsibilities include:
To develop and grow Young Epilepsy’s existing strategy for raising money from corporates
To account manage all existing corporate relationships ensuring that the relationship is developed to its maximum potential with first class stewardship
To proactively identify and secure new corporate relationships in line with the organisation’s business plan and priorities
Managing Corporate Partnerships Officer
What we need from you
Experience of implementing a successful corporate fundraising strategy
Recent and proven success of fundraising from companies and organizations
Recent and significant experience of working in a target-driven environment.
Experience of successfully delivering against financial targets within specified deadlines
Your benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.
We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.
Informed by young people and drawing on our strong legacy of expertise in education, health
and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:
- Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
- Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
- Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.
About Nordoff and Robbins
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
We’re looking for someone who has experience in marketing, communications and engagement for events, gala lunches, fundraising products and campaigns. We want you to bring creativity, insight and energy to help drive the income of the Charity from your marketing and engagement perspective. This could look like selling tickets for events, running campaigns or increasing sign ups to Legacy.
You’ll oversee and be responsible for executing the marketing plans to support events, partnerships, music services, education and our annual campaigns, where you will get support from, and line manage a Marketing and Communications Officer and an Events Marketing Officer.
This role sits within our Engagements and Communications (E&C) team, which is under our wider Income Generation directorate, (other teams include partnerships, events, trust and foundations and business development) which has ambitious fundraising targets as part of a new 5-year strategy.
You’ll be working closely with and leading on projects between teams within Income Generation, such as our award winning Events team and our hugely successful Partnerships team. So if you love the fast-paced nature of events, and the challenge of increasing income through engaging audiences – as well as lots of music – then this role is for you.
What we offer:
3 best things about the job (in our humble opinion)
- Using your skills and experience to improve the health and wellbeing of communities and people through the power of music.
- Working across award winning events like the O2 Silver Clefs and Northern Music Awards, as well as exciting partnerships including PizzaExpress and LW Theatres, using your skills to generate awareness and income.
- Encouraged to bring your bright and bold ideas to the table, helping to drive income and shaping our campaigns and communications.
Oh and lots of musical opportunities - don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.
· A salary of £45,443 plus £1,500 London Weighting (if applicable) per annum. Total salary £46,943 per annum
· Pension scheme
· 31 days annual leave (pro rata)
· Mix of office based in our North London office (min 2 days per week) and home working
· Salary sacrifice benefits including cycle to work
· A true People First charity with training and career development at our core
· An inclusive culture – and lots of music!
· This role is full time
We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE
To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a growing business at the forefront of sustainability!
Choice Textile Ltd is seeking a Sales and Marketing Manager to help drive growth, engage clients, and promote our impact in sustainability, reuse, and recycling.
About the role:
This exciting opportunity will see you leading our B2B sales and marketing activity. From building relationships with charity shop clients and commercial partners, to presenting at conferences, hosting webinars, and managing digital campaigns, you’ll play a pivotal role in raising our profile and securing new opportunities.
You’ll be responsible for:
· Driving B2B sales and managing a strong client pipeline.
· Creating and delivering presentations and webinars to engage partners.
· Representing Choice Textile at industry events and exhibitions.
· Managing LinkedIn, Facebook, Instagram, and website content.
· Producing blogs, newsletters, and digital campaigns.
· Researching market trends and tailoring strategies to client needs.
About you:
We’re looking for someone with proven experience in sales and marketing, excellent presentation and communication skills, and the ability to engage confidently with senior decision-makers. Digital marketing expertise is essential, and experience in sustainability or recycling would be an advantage.
Salary: £45,000 per annum (dependent on experience)
Location: Office based (London NW10), with client/event travel
Job Type: Full-time
If you’re motivated by making a positive impact and have the skills to help grow a purpose-driven business, we’d love to hear from you.
Apply now by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Breast Cancer Now to recruit for a fantastic Senior Prospect Research Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, they are investing in the Prospect Research function to sit at the heart of their newly formed High Value Partnerships & Campaigns directorate.
This is a pivotal role, evolving prospect research from a reactive service into a strategic driver of growth. You’ll lead on identifying and recommending prospects at the six, seven and eight figure level with the potential to make a transformational impact, spanning across high-net-worth individuals, corporates and trusts and foundations in the UK and internationally.
Key Responsibilities
- Conduct comprehensive research on high-value audiences, including HNWI, UHNWI, corporates, and trusts and foundations, to generate actionable insights for fundraising campaigns.
- Develop and implement innovative methodologies for prospect identification, moving from reactive to proactive research practices.
- Collaborate closely with campaign teams, attending meetings where appropriate to gather first-hand information and enhance prospect strategies.
- Utilise specialist tools such as LexisNexis and network mapping platforms to gather, analyse, and present detailed prospect profiles.
- Provide detailed reports supporting senior leadership and trustees, ensuring accuracy and attention to detail in line with organisational standards.
- Drive a culture of ownership within the research team, encouraging proactive prospect identification to underpin pipeline growth.
- Support the development of streamlined processes that simplify and amplify fundraiser activities, including event and campaign support through targeted research.
- Line manage a dedicated team of two, fostering a high-performing, proactive team environment.
Person Specification
- Proven experience in prospect research within a charitable or fundraising context, ideally supporting major campaigns.
- Demonstrable ability to shift research practices from reactive to proactive approaches, with a focus on pipeline development.
- Excellent attention to detail with a track record of delivering accurate, high-quality reports for senior stakeholders.
- Strong analytical skills, with proficiency in research tools such as LexisNexis and network mapping platforms.
- Capable of thinking creatively about process improvements to make fundraising teams’ work more efficient.
- Ability to work independently with minimal supervision, whilst collaborating effectively across teams.
- Commitment to fostering a proactive, high-performance culture within the research function.
- Experience in managing or scaling research functions and facilitating cultural change is highly advantageous.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Closing Date: Friday 3rd October
1st stage Interviews: Tuesday 14th October
2nd stage Interviews: Monday 22nd October
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you.
Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising).
This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector.
About the Role
As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively.
We’re looking for someone who:
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Is highly organised, with the ability to manage competing priorities and meet deadlines.
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Has experience in fundraising, including developing and implementing strategies.
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Can write clear, persuasive reports and grant applications.
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Understands the significant contribution of volunteers.
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Is flexible, collaborative, and committed to our mission.
What We Offer
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A genuinely rewarding and positive work environment.
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A supportive team that values your ideas and encourages personal and professional growth.
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Flexible working arrangements, including at least one day of homeworking after probation.
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Ongoing training and development opportunities.
We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults.
For full details, please see the attached job description and person specification.


The client requests no contact from agencies or media sales.
Are you a passionate and ambitious fundraiser who is inspired by the lasting impact of legacy and in-memory giving? Do you have experience in delivering exceptional data-led direct marketing campaigns and supporter focused stewardship journeys, building and embedding propositions and testing recruitment channels and products in this space?
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
We’re entering the first year of a 3-year fundraising growth strategy with a strategic focus on these areas. As our Legacy + In Memory Marketing Manager you’ll be stepping into a new role and can shape and grow two of our most important income streams in the Supporter Giving + Legacies portfolio.
This role is perfect for a creative, data driven fundraiser who can lead the development and delivery of mass acquisition and retention programmes and collaborate across the organisation to embed legacy and in-memory giving into everything we do, from supporter touchpoints to wider organisational culture.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We are looking for someone with experience of working with communities and a passion for delivering climate solutions which improve people’s lives. Do you enjoy working with diverse groups of people to help deliver projects which work for them? Are you excited to work with communities to unblock delivery of innovative local clean energy and heat projects that cut emissions and energy poverty, and empower communities to take control of their energy and heat provision? If so, we should talk!
As our new Community Heat and Energy Project Manager, you’ll play a key role in delivering our major new community heat and energy workstrand. You’ll work with local communities and expert research partners to move forward local renewable energy projects which help power clean heat solutions at three different sites in England, as well as developing ways to remove barriers to delivering this type of project, such as supplying energy locally and matching supply and demand.
- Contract: 16 months at 4.5 days per week (or a nine-day fortnight if preferred). We are not accepting applications for job shares for this role. While we would like to extend the contract beyond 16 months, as this is a grant-funded role, we cannot currently offer this.
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Work status: We don’t have a sponsor licence, so we're unable to provide sponsorship for a work visa, and candidates are required to hold the right to work for the duration of the contract.
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Salary: £39,200 for a 4.5 day week (pro-rata’d from £43,556 FTE). This is band C3 on our pay scale.
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Location: Some of the role will be site-specific. We are therefore open to candidates based anywhere in the UK, although some travel to project sites will be required, and there will be an occasional requirement to attend our Camden office, although you would be welcome to work there more often.
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Working hours: 0.9 FTE, i.e. 4.5 days per week or a 9 day fortnight. Our core working days are Tuesday and Wednesdays, when all staff are required to work.
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Managed by: Head of Aviation, Heat and Energy.
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Works closely with: Possible’s Head of Comms, Digital Comms and Engagement Manager and Fundraising Manager, as well as key external partners including community energy groups.
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Ideal starting date: December 2025/January 2026
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Application process: Application form and two interview rounds
About Possible
At Possible, we create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, we face climate dread with a can-do attitude and sense of fun. Whether we’re helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything we do is about inspiring more people to take ambitious climate action. We have a set of values that guide our actions and our organisational culture, daring, joy and community.
Commitment to anti-oppression
At Possible, our vision is a zero carbon society, built by and for the people of the UK. To achieve this, it is essential that the whole spectrum of the British public is represented in our organisation.
We welcome applications from those who are from marginalised groups, in terms of their sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or if you are returning parents, carers or any other aspect which makes them unique. We particularly welcome applications from people who are underrepresented in the climate movement too, including People of Colour, Disabled people, those from a working class or low/ no income background, people who are trans, non-binary or gender fluid. You can find out more about our anti-oppression work here.
If you are from a marginalised group and/or have a non-traditional work or educational background and would like to discuss the role, or if you have any questions about the job or how we do things at Possible before you apply, there's information in the job pack about how to get in touch for a chat.
Interested?
Read the full job application pack on our website or download it below in order to access the links. To apply, upload your CV and there are a few questions so you can tells us a bit more about yourself.
Deadline: 5pm, 16 October 2025
The client requests no contact from agencies or media sales.
Salary: £42,787
Grade: 3
Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)
Responsible to: Head of Philanthropy & Partnerships
Direct reports: Corporate Partnerships Officer
Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.
ROLE PURPOSE:
Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.
As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.
With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.
You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.
You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.
WHO ARE WE LOOKING FOR?
We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.
You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.
This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.
Duties will include but not be limited to:
New business
Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.
Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.
Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.
Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.
Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.
Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.
Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.
Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.
Relationship management
Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.
Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.
Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.
Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.
Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)
Strategy, engagement and data
Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.
Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.
Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.
Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.
Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.
Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.
Leadership
Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.
Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.
Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.
Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Engagement Manager
Location: London
Hiring range: 46,000 – 55,000 GBP per year
Staff work a hybrid schedule with 2 days/week in the office
Founded in 1969, IFAW is a global nonprofit with a goal of animals and people thriving together. With 50+ years of expertise in conservation and rescue, and projects in more than 40 countries and international waters, IFAW strives to improve the lives of animals and people and to protect our shared home.
The Donor Engagement Manager is responsible for communicating IFAW’s vision, strategy, and impact to inspire significant philanthropic commitments for IFAW's work from high-net-worth individuals and family foundations. By spearheading best-in-class donor communications, engagement, and stewardship, this role serves an essential function: developing and building IFAW’s reputation to position IFAW as a top charity worthy of significant donations. The Donor Engagement Manager plays a key role in improving the HNW donor journey and achieving our fundraising goals for enhanced programmatic impact globally in conservation, rescue, and policy.
Role and Responsibilities
The Donor Engagement Manager is an integral component of IFAW’s global Development team. Reporting to the Deputy Vice President, Development, the Donor Engagement Manager leads a robust donor communications, engagement, and stewardship program for high-net-worth (HNW) individuals, spearheading the development of strategy and plans, and supervising a team of contractors and freelancers for project implementation. The successful candidate will contribute to the attainment of ambitious growth goals (including current use, endowments, and significant gifts in will), by inspiring donors’ philanthropic support and leading the creation and implementation of a suite of donor communications and experiences.
Critical responsibilities include:
Create dynamic donor engagement plan
· Spearhead donor engagement plans, including cultivation, stewardship experiences, and recognition
· Drive a robust calendar of communications and activities to optimize donor engagement, mission impact, and a best-in class donor experience with IFAW
· Advise and support frontline fundraisers with strategy and content for donor communications and proposals; collaborate with gift officers on HNW individual donor cultivation, solicitation, and stewardship efforts, including development of custom proposals and cases for support
· Collaborate with communications and program teams to create compelling donor impact reports, donor newsletters, webinars, bespoke proposals, and other tools that drive and support effective engagement, cultivation, solicitation, and stewardship of major- and principal-level gifts as well as larger legacy commitments; maintain curated library of assets for gift officers to use or customize
· Gather and share impact stories, data, and testimonials to demonstrate the value of donor contributions
· Plan and oversee execution of exclusive engagement opportunities (in-person and virtual) for target audience, designed to highlight IFAW programmatic expertise and build stronger donor relationships
· Develop and implement personalized stewardship plans for select principal and major donors, working closely with frontline fundraisers and relationship managers
· Ensure all donor touchpoints reflect the organization’s mission and values, and that donors feel valued and connected
Manage projects and personnel
· Lead, coach, and manage a team of freelancers responsible for communications, stewardship, and engagement activities; oversee contracts, monitor deliverables and expenditures
· Maintain strong relationships with program leaders across the global organization, keeping apprised of IFAW’s programmatic work to identify topics that will appeal to high-net-worth donors and prospects
· Analyze donor engagement metrics, track trends, and report on the effectiveness of engagement and stewardship strategies.
Collaboration and fundamentals
· Ensure routine fundraising communications and templates for major gifts are up-to-date, accurate, and on brand (e.g., fundraising appeals, donor education emails, gift acknowledgments, holiday cards, swag)
· Manage creation and updates of bespoke proposals so that they are timely and well-designed
· Improve integration of mail / email outreach
· Collaborate with communications and marketing teams to optimize use and creative repurposing of resources and collateral materials
· Enhance web presence (philanthropy pages) to incorporate donor testimonials and demonstrate impact of philanthropic support
· Update and improve naming opportunities for major and principal gifts, named and endowed funds, larger legacies and blended gifts from HNW individuals
Strategic guidance and innovation
· Collaborate with DVP Development to recommend and implement effective points of contact with donors for the purposes of cultivation, solicitation, and stewardship of six-figure+ gifts
· Identify opportunities to present our work more effectively and enhance the donor experience
· Launch or relaunch giving societies – e.g., cumulative lifetime giving, high-end annual giving, legacy society – with an emphasis on philanthropy and engagement rather than perks and benefits
· Advise on ways to streamline and improve donor communications and engagement, e.g., by leveraging technology, balancing push / pull outreach, adjusting the mix of print / digital and other media
· Guide the larger Development team in positioning our programs to inspire greater philanthropic support
Qualifications and Education Requirements
· Minimum 4-5 years of related experience in nonprofit stewardship, donor communications, fundraising, or related transferable experience
· Experience leading a team in a development setting, including direct supervision of colleagues in donor engagement and stewardship; and/or management of a stable of contractors and freelancers
· Demonstrated ability to work well in a fast-paced, multifaceted environment and lead numerous functions and various projects simultaneously
· Exceptional written communication, relationship-building, project management and collaboration skills
· Intellectual curiosity
· Must be professional, highly organized, creative, efficient, and collaborative.
· Cultural competence: ability to work seamlessly with colleagues across four continents.
· Able to work successfully both individually and as part of a team.
· Must be flexible and willing to take on new responsibilities within a growing program
· Ability to travel regionally/internationally for trainings and team meetings
· A degree from a four-year college or university preferred
· Knowledge of Microsoft products, including PowerPoint, Excel, Word, and Outlook required; familiarity with Adobe, Canva or other graphic design / visual communications programs a plus
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Donor Engagement Manager | Opportunities
The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the Role
As a Deputy Manager, you will work alongside the manager in the running of a 16+ residential service, and deputising when the manager is not available, to ensure the delivery of high quality transition services for young people, promoting their independence and increasing life skills.
You will be responsible for the management of our enthusiastic and diverse team, including Support Workers and Waking Night Support Workers. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward, we would love to hear from you!
Applicants should have
- At least two year’s relevant experience providing housing and/or support services to vulnerable individuals.
- A good understanding of the regulatory framework relevant to the provision of housing services for young people.
- Knowledge of the welfare benefits system in relation to young people.
- Experience of effectively managing, motivating and supervising staff.
- Demonstrable ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
- Demonstrable ability to use own initiative as well as be an active team member.
- Numeracy skills to manage budgets efficiently and contribute to the budgetary process
- Flexibility to work some evenings and weekends and participate in the On-Call system.
What you should expect from us
- A Salary of £34,436 per annum.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.