Development manager jobs in coulsdon, greater london

About Us

The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring. 

We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression.

Diversity and inclusion matter to us

We welcome applications from everyone! Diversity, inclusion and the feeling
of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder.

We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive.

Thriving at the Museum: the way we work

Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition.

We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible.
We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can. 

We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working.

We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted.

We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach.
We don’t dwell on setbacks or get preoccupied with problems – we find solutions.

We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships.

We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success.

Role Summary

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign.  You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners.

Main tasks and responsibilities

Stewardship and supporter journey

• Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders.
• Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans.
• Provide strategic and day-to-day advice and guidance to staff on stewardship.

Funder recognition

• Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement.
• Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments
• Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities.
• Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated.

Communications and reporting

• Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements.
• Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition.
• Manage the annual Season’s Greetings cards creation and distribution

Other responsibilities

• Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered.
• Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute.
• Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum.
• Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects.

What we’re looking for

Essential

• Significant experience in a fundraising / funder management role, or similar project management experience
• A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities.
• A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities.
• Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations.
• Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements.
• A team player, able to work flexibly and positively with colleagues to achieve shared goals.
• Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised.

Desired

• Experience working on a major capital campaign
• Experience of using a fundraising CRM such as Raiser’s Edge NXT
• Demonstrated commitment to best practice and innovation
• An interest in the Museum and its mission
• Willingness to work occasional evening/weekend events

Key information

Salary: £38,347 per annum, grade 4

Hours: Full time, 36 per week

Contract: Permanent

This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

• Wellbeing and work-life balance
• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 06 July 2025, 23:59.

First stage assessment for this role is likely to take place in week commencing 21 July 2025.

This role requires someone with excellent administrative, organisational and financial management skills, and the ability to coordinate multiple workstreams with care and precision. 

You will work closely with the Clinical Director, Board, and other stakeholders to deliver high-quality therapeutic services, manage projects, support fundraising and communications, and ensure our facilities meet the needs of both clinicians and the community. The Centre Manager must be able to work independently and take initiative, whilst also being a collaborative member of a small team. As the face of the organisation, you will be based on-site and have excellent interpersonal skills to be able to communicate with people from all walks of life. 

Key Responsibilities are as follows:

Strategic Leadership: Work with the Directors and Advisory Board to support long-term planning and strategic development. Creatively implement systems and structures to maximise service delivery, productivity, and income. 

Operations and Facilities Management: Oversee the booking and management of clinic and event rooms, maintain high standards of customer service for building users and visitors, liaise with contractors regarding building maintenance and manage the general upkeep of facilities to maintain a high standard of health and safety. Respond to issues in a timely manner and maintain relationships with building users. 

Financial Management: Lead the financial management of the organisation, monitoring project budgets, invoices, licences and debtors. Chair a monthly finance subcommittee meeting and maintain an overview of the entire organisation’s cash flow and projection. 

Governance: Act as the main point of contact for the board of directors and advisors. Prepare and attend monthly board meetings. 

Programme and Event Delivery: Coordinate internal and public events including lectures, film screenings, and workshops - providing logistical and operational support including ticketing, promotions and managing event staff/volunteers. 

Clinical Project Management: Lead operational delivery of funded projects including two subsidised psychotherapy schemes: tracking budgets, collating outcome measures, writing reports, managing timelines and liaising with clinicians and patients. This also includes managing referral pathways, responding to enquiries from patients, sharing referrals with clinicians, and line managing an administrator who supports these tasks. 

Outreach Programme Management: Coordinate our multiple outreach programmes such as two Therapeutic Playgroups, one of which is for refugees and asylum seekers. This involves acting as the main point of contact for programme staff, reporting on their activities and progress to the board, and maintaining the operational frameworks necessary to allow the programmes to thrive. 

HR: Manage all HR elements of the organisation including but not limited to: advertising and recruiting roles, drafting contracts, keeping an up to date log of internal policies, and handling any staff concerns with discretion and professionalism.

Development and Fundraising: Support grant research, writing, and application processes in collaboration with the Development Coordinator. You will be required to liaise with key funders and maintain records, reports, and track project outcomes.

Communications: Lead on internal and external communications, including newsletters, social media and website content.

Person Specification

Essential:

• Project management experience

• Competent in the Google Workspace 

• Familiar with property management and health and safety

• Comfortable with spreadsheets and financial tracking

• Strong customer service and interpersonal communication

• Ability to work collaboratively, discreetly, and flexibly

Desirable:

• Interest in mental health, psychoanalysis or psychotherapy

• Experience in a clinical setting

• Fundraising or grant management experience

• Ability to liaise with people and patients who may be in vulnerable state

• Experience with IT, AV, and livestreaming tools

• Experience with reporting to and working with a board

Key info:

• Salary - £38,000-£45,000 per year pro rata.

• Responsible to - Clinical Director.

• Reports - Administrator (shared line management with Development Coordinator).

• Contracted hours - Up to 5 days a week on site, Monday-Friday, with the potential for one day remote work post-probation. A job share/part time is considered. Occasional evening and weekend work will be required when there are events. 

• Pension - NEST scheme with 5% employer contribution.

For full details, please see the JD attached. 

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Programme Manager to help drive meaningful change by supporting locally led programmes.

• Lead UK-funded programmes from planning to close-out, ensuring high-quality delivery, alignment with donor requirements, and impact for children and families.

• Build strong, respectful partnerships across global teams to support locally led, context-sensitive programme approaches.

• Strengthen evidence and learning by embedding robust MEAL practices, turning data into actionable insights and continuous improvement.

• Work closely with Finance teams to ensure strong budgeting, forecasting, and financial accountability across your programme portfolio.

• Partner with Fundraising, Communications, Safeguarding, and Governance teams to ensure programmes are well-supported, compliant, and effectively communicated.

If you are an experienced, values-driven programme manager with a passion for child rights, cross-cultural collaboration, and innovative development work, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 30 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Corporate Partnerships Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

A key role in the Emmaus UK fundraising team, the Corporate Partnerships Manager is responsible for developing and maintaining a portfolio of corporate relationships that will support Emmaus’s continued growth across the UK. Our partnerships are multi-faceted, combining financial support with pro bono skill sharing, gift in kind support and volunteering opportunities to deliver genuine impact across the Emmaus federation.

Who are we looking for?

The Corporate Partnerships Manager will line manage the Partnerships Fundraising Officer, working together with them to deliver engaging activation opportunities for partner organisations.

Working within the Fundraising and Influence directorate, reporting to the High Value Partnerships Lead, the role will be central to the delivery of the strategic objectives of the fundraising team. By working collaboratively with an experienced, passionate team of fundraisers, you will develop innovative opportunities to bring supporters closer to our work, resulting in engaged, lasting partnerships that deliver the income we need to meet the consistently high demand for all of our services.

What we offer

· £38,950 per annum 

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on Sunday 29 June 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 09, or Thursday 10 July, with any second round interviews taking place week commencing 29 July.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment.

We now have an exciting opportunity for a Programme Manager to manage and develop our successful STEP Forward programme, which focuses specifically on reducing the barriers faced by women refugees and supporting them make informed decisions about their lives and continued integration pathways. This role will focus on developing STEP Forward, building and implementing new initiatives using robust evidence and MEL to improve the programme, securing funding and general management of the programme to ensure it meets KPIs.

About you

We are looking for candidates who have:

• Demonstrable experience of managing livelihoods programming, ideally within the refugee or migration sector
• Demonstrable experience of working on programmes supporting women
• Understanding of the barriers faced by refugee women
• Experience supporting and working alongside delivery partners
• Demonstrable experience of monitoring and evaluation processes
• Experience leading teams and supporting staff development
• Advanced knowledge of and experience using Microsoft Office and CRM databases
• Understanding of the issues and challenges faced by people with experience of forced migration in accessing employment
• Experience in grant management, including reporting requirements and managing budgets
• Proficiency in data analysis and using data to drive decision making
• Strong interpersonal and communication skills, with the ability to build and maintain strong relationships with partners
• Cross-cultural sensitivity

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.

£38,148.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Deputy Contract Manager is to support the Cluster Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant frontline staff. Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:

• Support the Cluster Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
• Support the Cluster Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
• Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
• Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

• Educated to degree level or equivalent
• Holds relevant CMI/NVQ Level 4 or other business/management qualification

Desirable:

• Educated to degree level or equivalent
• Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Business Development Officer (Fundraising / Grants) 

Salary £37,266 

South Wimbledon 

Permanent 

Hours/Shifts per week 37.5 

Closing date: Monday 7th July 9am 

Interview date: 14th July 

Are you looking for a new career opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you! 

The role is based in our central office in South Wimbledon but works across services in Croydon, Lambeth and Kensington and Chelsea. 

Our residents come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking. 

You will join a lively, supportive, and friendly team to work together to provide fundraising and support to services to enable is us to build our profile and deliver more services to those in need. 

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.    

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license. 

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.  You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends. 

In return, we can offer you:  

· Over 6 weeks holiday per annum (rising with service)  

· Ability to buy or sell additional one week holiday per annum  

· Employer paid DBS checks  

· Occupational sick pay   

· Employer contributory pension scheme  

· 4 x Life Assurance  · Medical Cash Back Plan   

· Yulife Employee Assistance & Rewards Programme   

· Cycle to work scheme   

· Full training and induction programme    

· Blue Light Card  

About us  

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. 

Job Title: Volunteer Manager

Location: Based in our central office in Islington (10 minute walk from Highbury and Islington station). You will work in a hybrid approach including regular service visits, office days, and home working. 

Salary: £37,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:30. You may be required to work outside these hours as per requirements of the role.

About the role

This is a new role at SIG, thus a great opportunity to join our team in supporting with and managing the delivery and implementation of our National Volunteering Strategy. This role plays a pivotal role in shaping and producing a strategy which empowers leaders across the organisation to actively recruit, engage and retain volunteers within their services. You will develop and implement a volunteering strategy which is fit for use, realistic and transferrable throughout the organisation, with a structured programme which ensures a positive volunteer experience. 

• Lead the co-creation of the organisation’s National Volunteering Strategy in collaboration with various internal and external stakeholders.
• Define clear goals, priorities, and success measures for volunteering across the organisation.
• Develop a clear roadmap for implementation of a volunteer strategy, ensuring alignment with the Group’s wider mission and values.
• Work collaboratively with various teams from operations, people and culture, marketing, finance, and other central teams to support the strategy.
• Design and implement a consistent volunteer recruitment, onboarding and induction process, and manage the sharing of information across the organisation.
• Create and manage volunteer hiring workflows, and ensure these are fit for purpose, and that they align with wider strategies, and system implementation.
• Consult and engage with managers on a regular basis to fully understand and identify volunteering needs across services and co-design a diverse range of volunteer roles that add value and reflect local priorities.

About you

We are looking for a proactive individual with a passion for advocating volunteering opportunities and early careers. You will be dedicated to bring new opportunities and drive meaningful change. You will have experience in volunteer management, with the understanding of what it entails, what our obligations are, and the difference between employment and volunteers. You will be driven to have the opportunity to create a process which is new to the organisation, and be self driven to learn as you go, as well as share your personal experience and expertise with others.

• Proven experience in developing or managing volunteer programmes, including recruitment, engagement and retention strategies  
• Ability to design and implement strategies, with a clear understanding of how to align volunteering initiatives with organisational needs
• In depth understanding of volunteering programmes and the knowledge, skills and ability to create role profiles for volunteers
• Ability to build local networks and relationships locally and nationally, and utilise platforms available, including new ones to share opportunities available
• Ability to think creatively to improve processes
• Proactiveness and outgoing approach to work, ability to use initiative to resolve challenges
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Attention to detail and quality, with organisation skills
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Why this role matters:

Every day, millions of unpaid carers across the UK face immense challenges, often with little ecognition or support. At C r arers Trust, we believe robust, insightful evidence is essential to driving meaningful change for these carers – and that’s where you come in.

As our Research Manager, you won’t just be producing reports – you’ll be leading the charge in uncovering the real experiences of unpaid carers and identifying practical, transformative solutions to support them. This is a role that sits at the heart of our work: turning insight into influence, and evidence into action.

What you’ll do:

• Lead new research that explores the complexities of unpaid care, from the day-to-day realities carers face to the systems and services intended to support them.

• Work directly with carers and the organisations that serve them, ensuring our research is grounded, participatory, and genuinely reflective of real lives.

• Bridge the gap between academia, policy, and practice, using both rigorous academic methods and agile, think tank-style approaches to drive timely and impactful outputs.

• Shape the national conversation by presenting evidence to decision-makers, influencing policy debates, and helping Carers Trust lead the sector in what works – and what needs to change.

• Embed an evidence-driven culture across Carers Trust, working with colleagues across teams UK-wide to ensure insight guides everything we do.

Why now?

The challenges facing unpaid carers are growing – from navigating stretched health and social care systems to balancing work, wellbeing, and financial strain. At the same time, there's increasing recognition that carers are essential to the functioning of society and public services. This is a pivotal moment to influence the future of care – and we need a Research Manager who is passionate, curious, and committed to driving real change.

Who we’re looking for:

An experienced researcher with a talent for turning data into stories and findings into influence. Someone comfortable collaborating with academics, policymakers, service providers and – most importantly – carers themselves. A strategic thinker and a skilled communicator, who thrives on connecting the dots between evidence, lived experience, and innovation. 
 
If this sounds like you, download the recruitment pack to find out more. 

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

Salary: London £56,991 gross per annum / Brussels €5.036,82 gross per month​

About the role

Does the prospect of being the vital link between mission-driven programme teams and a dynamic finance function excite you? If you answered yes, then you need to join ClientEarth as our Finance Business Partner Manager in either our London or Brussels office!At ClientEarth, we use the power of law to protect life on Earth. As our FBP Manager you will lead a team that empowers programme heads to plan boldly, spend wisely, and turn strategy into action, ensuring donor funds are maximised to drive global change. 

Meet your Manager

In this role, you will be managed by Greg Pickford. Greg joined ClientEarth in 2018 and is based in our London office.

Main Duties

• Manage a team of 2-3 Finance Business Partners (FBP) supporting Programme teams with the grant portfolio, keeping budgets under continuous review, and providing regular financial information and analysis.
• Contribute proactively with the Programme Finance Lead and the core Finance team in improving programme finance systems and procedures.
• Working with Programme Heads and the FBPs, provide commentary and insight into the Programmes financial position on a monthly basis, flagging material risks and identifying mitigating actions.
• Review the financial assessment of new grant proposals and grant agreements. Ensure that they are in line with ClientEarth strategy and financial guidelines for cost recovery and overheads. Escalate grants or contracts that do not comply to the Head of Finance, Planning and Analysis for sign off.
• Review monthly salary allocation and cost recovery journals prepared by FBPs and ensure that data checks are in place including accuracy of fund balances
• Ensure that the financial aspects, reporting and audit requirements of grant/donor funded projects are aligned with donors’ contractual requirements.

See the job description (below) for a full list of duties for this role.

Role requirements

• Qualified Accountant or qualified by experience (essential)
• Knowledge of charity financial management (essential)
• Demonstrable experience of financial administration of a portfolio of grants (essential)
• Demonstrable experience of preparation of budgets and grant financial reports (ideally trusts, foundations and institutional donors such as DfID and EU) (essential)
• Good knowledge of charity financial processes including allocation of project costs and apportionment of cost recovery (essential)
• Experience of managing teams (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Purpose of the job

This role is an exciting opportunity for a proactive and driven individual to join the UK Youth Network Delivery Department. The Summer Jobs Programme is the largest programme in UK Youth’s portfolio. Funded until the end of 2026, the programme is currently operating in its second year. Reporting to the Head of Programmes, you will be responsible for programme managing our Summer Jobs programme. As Programme Manager, you will deliver the programme to a high standard and that the benefits to young people are realised. This will include ensuring that colleagues and stakeholders are clear on their roles and delivering on them effectively, that programme deliverables are met, risks managed effectively, and delivery is within budget.

The Summer Jobs Programme is a paid employment initiative running from July to September 2025 and 2026, supporting vulnerable young people in England and Wales. It aims to reduce youth violence and improve future engagement in education, training, and work by removing barriers to employment and offering structured, empowering opportunities. This programme is delivered with a network of local youth work Delivery Partners and employers. Young people begin with a one-week pre-employment training course, followed by a five-week job placement. Throughout, they’re supported by both a local youth worker and an employer-based supervisor to ensure they receive consistent guidance. 

Funded by the Youth Endowment Fund and Youth Futures Foundation, the programme launched in 2024 with over 400 participants and has expanded in 2025. A built-in Randomised Control Trial (RCT) will assess its impact on youth violence and long-term outcomes. In 2026, the programme will grow further, including working with over 2000 young people, completing a three-year period of delivery and investment aimed at driving long-term, evidence-based change. 

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

Key responsibilities

• Lead end-to-end delivery of the Summer Jobs programme, ensuring successful implementation across multiple regions.

• Manage the selection, contracting, and contract management of delivery partners and work with Project Officers to ensure effective fulfilment of contractual obligations.

• Coordinate timelines, budgets, and reporting requirements in line with funder expectations.

• Collaborate with IFF Research to support robust programme evaluation, including participant tracking and RCT protocols.

• Monitor programme performance and provide regular updates to internal stakeholders and the Youth Endowment Fund.

• Champion the voice of young people and embed youth participation throughout programme delivery.

• Manage the relationship with our payroll company, working closely to ensure the successful delivery of Right to Work check and payroll services.

• Lead management of the programme risk register, implementing mitigation strategies and escalating risks as required.

• Mobilise our team of Project Officers to ensure effective Delivery Partner engagement with programme requirements and task manage other delivery roles to ensure effective programme management.

• Ensure compliance with UK Youth safeguarding policies and manage risk proactively across programme activities.

• Work with the Summer Jobs Employer Engagement Manager and the CRM Manager to refine and complete the development of the programme’s CRM system.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 29th June 2025 at 23:59pm (midnight)

Interview Dates: 9th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.