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Top job
Closing in 7 days
St Mungo's, Multiple Locations (On-site)
£30,223 - £33,872 per year
Posted today

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The Grey Coat Hospital, London (On-site)
£29,540 per year
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The Mills Archive Trust, Reading, Reading (Hybrid)
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£25,924 pro-rota
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Page 1 of 140
London, Greater London (On-site)
St Katharine's & Wapping, Greater London
£30,223 - £33,872 per year
Permanent, Full-time
Job description

Are you passionate about data? Are you a numbers person who is keen to support others whilst working for a fantastic cause to end homelessness?

About the role

As we continue to grow and develop, we are looking for an enthusiastic data management professional to further strengthen our Business Insight team and deliver first class customer service to our internal stakeholders. This is a rewarding opportunity for an experienced professional to use their database management skills and make a real difference to the lives of homeless people.

In this role you will:

  • Help manage and maintain our clients and housing management databases and have a real appreciation of the importance of data quality and integrity.
  • Provide helpdesk and training support to our staff and fully contribute to projects and the wider work of the team. 
  • Be confident in communicating with a wide range of stakeholders and able to explain technical concepts in an easy to understand manner.
  • Help the Business Insight team ensure our clients (Salesforce CRM) and housing management (Cx/Keystone) databases used to monitor and evidence the quality, outcomes and impact of our services, meets business needs and provides a flexible platform for growth.
  • Support the production of data of the highest accuracy and quality. This will inform and support the development and delivery of our highly innovate services, helping to ensure they continue to meet the needs of homeless people.
  • Help affect real change at national level through its use in our ground-breaking campaigns and research.

About you

  • Strong data and accuracy skills, able to analyse data using MS Excel (vlookup, pivot tables etc.)
  • Strong analytical and problem solving skills
  • Flexible, positive, and willing to take on new tasks
  • Excellent oral and written communication skills

What we offer

Excellent Development and Growth Opportunities

  • We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
  • We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

  • Equality, diversity and inclusion are central to the organisation's values and how we work.
  • We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Pension

  • St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 30th May 2022

Interview and assessments on: 8th June 2022

It is a requirement for this post that an enhanced/standard DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Application resources
More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Refreshed on: 23 May 2022
Closing date: 30 May 2022 at 09:00
Tags: Advice, Information,Business Development

The client requests no contact from agencies or media sales.