Permanent Development Officer Jobs

Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.

Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.

We are seeking a Volunteer Centre Support Officer to:

• Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
• Lead on volunteering outreach in the community.
• Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
• Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
• Promote volunteering and assist with marketing of the Volunteer Centre service.

Department: Governance, Compliance, and Risk Team

Location: Remote working, with travel to Head Office in Aldgate, London on ad-hoc basis

Hours of Work: 37.5 hours per week

Contract: Full-time, permanent

Salary: £32,000 – £35,000 per annum

Closing date: 4th June 2024 at 10.00am

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

Join Dementia UK as a Governance Officer, where you will provide comprehensive, efficient, and high-quality administrative support for risk, compliance, and governance matters.

As part of the Governance, Compliance and Risk team, you will help ensure a robust governance framework is in place across the Charity. You will support the Head of Governance, Compliance, and Risk in maintaining effective governance processes, policy frameworks, and establishing high levels of corporate governance practices. You will also work under the direction of the Company Secretary on governance matters and administrative support.

Your responsibilities will include attending meetings, ensuring effective record-keeping, and taking accurate minutes when appropriate. This will also involve arranging meetings, collating papers, prioritising diaries, and managing associated tasks.

The ideal candidate will have prior experience in an administrative role, including the administration of formal meetings and minute-taking. You should have excellent written and communication skills, attention to detail and the ability to handle confidential and sensitive information appropriately. Strong organisational and work management skills, along with the ability to prioritise tasks, are essential.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

This role will be subject to basic DBS check.

An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our Welsh language service within the Fund.

The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.

The role is essential to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.

You will be the Fund's first point of contact for internal and external enquiries relating to the Welsh language and you will maintain an effective relationship with the Welsh Language Commissioners Office and with Welsh organisations. You will be part of the Fund's Communications Team and will work closely with our Translator to support our internal translation process.

The post holder will work independently to provide specialist leadership and support to teams within the UK to secure our provision of bilingual services.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Deadline: Monday, 3 June, 2024

Interview Date: Friday, 7 June 2024

Location: Newtown or Cardiff - Hybrid working

We have a hybrid approach to working, work pattern and this role can be based at Cardiff or Newtown, along with homeworking.

Essential criteria

• There must be an understanding of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards. 
• Fluent in spoken and written Welsh, with a proven record of high quality Welsh proofreading
• Experience of providing training such as Language Awareness training to staff and customers
• Experience of using persuasion skills to ensure that the Welsh language is streamed across the organisation
• The ability and experience of working closely with the main Welsh organisations.

Desirable criteria

• Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
• Ability to work correctly to tight deadlines
• A strong understanding of the importance of a bilingual brand across the communication mix

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames and set in 20 acres of ancient woodland, there are two main buildings on a single site – Flint House and Flint Fold.

This role will play a key role in developing and implementing strategies to attract, retain, and deepen the engagement of individual and institutional donors. This position offers an exciting opportunity for someone who is passionate about building relationships, driving impact, and making a difference in the world.

More information is on our website FlintHouse Police Rehabilitiation

Key Responsibilities

- Develop and implement donor engagement strategies and initiatives to attract, retain, and upgrade individual and institutional donors, including individuals, corporations, foundations, and government agencies.

- Cultivate and steward relationships with existing donors through personalised communications, meetings, events, and recognition opportunities to ensure donor satisfaction and loyalty.

- Support, identify and research prospective donors, including major gift prospects, corporate partners, and grant-making organisations, and develop cultivation and solicitation plans to secure their support.

- Collaborate with the wider team to plan and execute fundraising campaigns and initiatives, including annual giving, special appeals, and capital campaigns, and provide support in donor stewardship, prospect research, and solicitation efforts.

- Work to create compelling fundraising appeals, donor newsletters, impact reports, and other donor communications materials to engage and inspire donors.

- Manage donor recognition and acknowledgment programs to ensure donors feel valued and appreciated for their support, including thank-you letters, plaques, and donor events.

-  With the Data Analyst, track and analyse donor data, including giving history, preferences, and trends, to inform donor engagement strategies, segment donor lists, and identify opportunities for growth.

- Represent the charity at donor meetings, events, and networking opportunities to build relationships with current and prospective donors and promote our mission and programs.

- Deputise the communications strategy with administering communications on our media platforms.

Qualifications and experience

- Bachelor's degree in non-profit management, fundraising, communications, or a related field (master's degree preferred).

- 3-5 years of experience in non-profit fundraising, donor relations, or related field, with a proven track record of success in donor cultivation, stewardship, and solicitation.

- Social media platforms experience

- Strong interpersonal and communication skills, with the ability to build relationships and effectively communicate the charity's mission, impact, and funding needs to diverse audiences.

- Excellent organisational and project management skills, with the ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.

- Proficiency in donor management software, Microsoft Office, and other relevant fundraising tools and technologies.

- Knowledge of fundraising best practices, ethical guidelines, and regulations governing charitable organisations.

- Passion for the Flint House mission and commitment to fostering a culture of philanthropy and donor-centred fundraising.

This role will be based in our beautfiul offices at Flint House with some working off siteas the role needs.

Flint House offers a competitive package which includes, meals on site, acess to our state of the art gym, pension and independant financial advice, mental health and well being support and free parking

We will be shortlisting and interviewing as we receive high calibre candidates.  We will do our very best to be in touch with all applicants however if you have not heard from us within 2 weeks of your application unfortunately on this occasion your application has been unsuccessful.

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player. 

About the role:

As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.

In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.

You will work with the wider maintenance team to respond to queries from our supported housing colleagues related to contracted services.  

About you:

• You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.  
• Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction. 
• You have strong negotiation skills, actively listen and effectively adapt to meet the needs of all stakeholders.  
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service. 
• You are self-motivated and understand the impact of your work and follow through.
• You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.

Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.

Important Info:

Closing Date: Sunday 02nd June at midnight

Interview Date: Wednesday 12th June at 245 Gray’s Inn Road, WC1X 8QY 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Church Buildings Officer

Do you have strong administrative skills? Are you interested in historic buildings?

This is an exciting opportunity to work with the Church Buildings team and to play a role in supporting parishes in conserving, repairing and developing this very significant collection of buildings.

There are 466 churches within the Diocese, 75% of which are listed, including 181 at Grade I… so if you have relevant experience or are a graduate with a relevant qualification and an interest in this area, then apply today!

Position: Church Buildings Officer

Location: Hove/hybrid

Salary: £18,000 per annum (pro rata of FTE of £30,000 pa).

Hours: Part-time, 21 hours per week (with the option to work these flexibly through the week)

Contract: Permanent

Benefits: 0.6 pro-rata entitlement of 28 days of annual leave, plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, and the Diocesan Pension Scheme with 15.1% employer contribution

Closing Date: 9th June 2024

About the Role

Applications are invited for the role of Church Buildings Officer to work within the Church Buildings team and support the work of the Diocesan Advisory Committee for the Care of Churches (DAC).

The main duties of the Church Buildings Officer will include:

• Providing guidance, advice and support to parishes, Archdeacons, and others on the care of church buildings, church contents and churchyards
• Assisting the Senior Church Buildings Officer with the preparation for committee meetings, drafting minutes, and progressing applications for permissions for works to church buildings between meetings.
• Assisting parishes with making faculty applications and providing support to parishes to register with the Online Faculty system and submit applications online.
• Arranging and attending site visits to churches across Sussex to discuss major projects, and writing up site visit reports, passing on the DAC’s initial advice

About You

With a relevant degree or equivalent experience, you will have knowledge and an understanding of the historic built environment.

You will also have experience of providing administration support and working with committees and/or volunteers

You will have:

• Strong communication skills both written and verbal
• A high level of organisation and attention to detail
• Full familiarity with MS office 365 (Outlook, Word, SharePoint etc)
• Excellent interpersonal skills
• The ability to work on own initiative and under pressure

The successful candidate will also be required to support the aims and mission of the organisation.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

Other roles you may have experience of could include Building Officer, Church Buildings Officer, Historic Buildings Officer, Conservation Officer, Heritage, Building Coordinator, Church Buildings Coordinator, Historic Buildings Coordinator, Estates, Historic Sites, Building Conservation, Church, Faith.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage. 
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package. 
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification. 
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.  Carers First is an Equal Opportunities Employer

Salary: £35,000 - £37,000 (35 hours FTE) depending on experience

Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying

Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.

Join Our Team!

Do you want to work full time or part time?

As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.

Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website

Benefits of working for Crohn’s & Colitis UK

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

About you

• You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
• You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
•  A team player with great written and verbal communication skills.

What can you expect from us

Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.

We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.

Please confirm if you are looking for a full time or part time role.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.

Closing Date: Monday 17th June 9.00am

Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

An exciting opportunity has arisen for an experienced and highly-organised Operations manager to join us. As our Head of Operations you will be covering HR, IT, facilities, and governance support, and will be responsible for leading the day-to-day internal operations and business activities to ensure the smooth running of the Childhood Trust as well as supporting the delivery of the Trust’s new three-year growth strategy.

You will act as a strong team leader, who motivates and inspires a team, fostering and championing a positive organisational culture. You will join our friendly, hybrid team and be deeply passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and dynamic.

Key responsibilities:

Operations:

• Plan, lead and manage the operational functions of The Childhood Trust, ensuring alignment with the Trust’s mission, strategic goals and growth plan.
• Work with the CEO and the leadership team to develop and implement strategies and ways of working to achieve the Trust’s objectives.

Human Resources and People Development

• Lead the development and delivery of the organisation’s people strategy[LR1] [NM2] . 
• Oversee the Human Resources function, including recruitment, retention, performance evaluation, employee learning and development.
• Foster a culture of diversity, equity, inclusion, and collaboration, nurturing a positive and supportive working environment.

Compliance and Risk Management

• Ensure the Trust operates in full compliance with all relevant legal, regulatory, and ethical standards, including ensuring all staff have necessary training and DBS check requirements
• Identify potential risks and develop strategies to mitigate them effectively.
• Maintain the risk register.
• Maintain strong governance and adherence to best practices in charity management 

​Governance and Reporting

• Support the HR, Finance, Programmes and Fundraising teams, contributing to their work as required. 
• Produce an annual operational plan and monitor weekly, monthly, and quarterly progress against the plan.
• Develop and produce monthly management reports for the CEO
• Produce quarterly operational reports for board meetings.

IT and Office 

•  Coordinate IT support services, including m[HR5] anaging the setup of new starters on various TCT IT and digital platforms and channels.
• Lead on the office move, set up and management

Essential Skills and Experience:

• Senior-level experience, ideally within the charity sector, with a proven track record of driving operational excellence.
• Experience in managing and developing high-performing teams, promoting a culture of collaboration and continuous improvement.
• Experience in translating strategic vision into measurable outcomes and driving results.
• Strong commitment to employee development and growth opportunities.
• Experience managing Human Resources and IT functions.
• Demonstratable understanding of the charity sector

Personal Characteristics

• Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and relationship-building skills, with a collaborative and inclusive leadership style
• Proactive and solutions-oriented, with a demonstrated ability to identify and resolve problems.
• Adaptable and flexible, with the ability to thrive in a dynamic and changing environment.
• Strong business acumen and strategic thinking, with the ability to align operational decisions with strategic goals.
• Committed to continuous learning and professional development, with a growth mindset.
• Ethical, with a high level of integrity and a strong commitment to The Childhood Trust’s mission, vision and values.

What we offer in return:

• Competitive salary
• Flexible working
• 25 days annual leave + bank holidays 
• Excellent pension scheme 
• This is a hybrid opportunity, a blend of homebased and office working. Our office for this role is in London, Victoria and you would be expected to attend the office twice a week (Tuesday and Thursday). The role may involve occasional travel and attendance of events in the evening.

Application Instructions:

Please see the application pack for more details and apply via the link on Charity Jobs.

Applications will be reviewed on a rolling basis and interviews will be held from 12th June at our office in Victoria, London.

Fundraising Public Relations Officer

We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.

The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.  

The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.  

High quality comms and media are going to be central to our plans to go public in a big way in 2024.  Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.  

The role requires a creative thinker with exceptional communication and leadership skills.

Main responsibilities:

Fundraising

· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.

· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.

· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.  

· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.

· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.

· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.

· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.  

· Understand and apply the principles of up-to-date SEO.

· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.

PR & Media

· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.

· Managing press and media opportunities related to SJEHG’s fundraising activities.  

· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.

· To provide counsel and advice to senior leadership on external and internal messaging, as required.

Other

· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.

· To keep accurate records and help ensure effective data management processes across the organisation.

· Collaborate effectively with colleagues and a wide range of individuals and organisations.

· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.

· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.

· Any other tasks as may reasonably be required.

Main base is YMCA West Bromwich but will be required to travel to other Black Country sites

We are looking to recruit an experienced and competent Group Maintenance Officer, who has a comprehensive knowledge of building repairs and maintenance to include carpentry, plastering, painting & decorating, and basic plumbing. Candidate must have a full clean driving licence and be willing to work across all YMCA Black Country sites as required.

Benefits

Apart from a competitive salary and the opportunity to work for a company that is passionate about giving back to the community, the successful applicant will also receive:

· 24/7 Confidential Employee Assistance Programme (EAP)

· Wellbeing Support

· Cycle to work scheme

· Access to our IMHR Plus online portal, offering discounts at major brands and retailers

· Annual leave increase based on length of service

· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more

· Heavily discounted: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases

· Life Assurance scheme

· Additional annual leave day for your birthday month after 1 year service

It is a requirement that the successful applicant will complete a DBS check before taking up the role.

Equality, Diversity, and Inclusion Statement

We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural, and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.

THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are seeking an experienced Rent Officer to join our small, dispersed Rent Team which consists of a Rent Team Leader; two Rent Officers, and two part-time Rent Team Administrators which sits within our Housing and Property services. In conjunction with our Supported Housing services, the Rent Team is responsible for the collection of the organisation's rent and other property charges. As a Rent Officer you will manage a caseload of properties and will be responsible for monitoring rent accounts; ensuring that appropriate action is taken to maximize rental income. You will ensure accuracy of rent accounts’ and service users’ information held on the rent management database (Pyramid). 

In addition, you will liaise with relevant local authorises housing benefit departments; ensuring positive relationships are forged. You will have knowledge of the external environment in which YMCA DownsLink Group works and keep abreast of key changes, particularly around Welfare Reform.

Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step. 

We are looking for an enthusiastic person who can work independently and as part of a team. Ideally you will have experience of working in a rent management setting; working with a computerised rent/ payment database and other IT packages; and with an understanding of some of the challenges young people may face, which could impact on their ability to pay their rent. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. In addition, you will be able to accurately reconcile data and other financial information, along with gathering and collating statistical data.

CLOSING DATE: 9 June 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.