Development operations coordinator jobs

About the Role

As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.

This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.

In this role, you will:

Strengthen governance, risk and compliance

· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance

· Embed effective risk management processes

· Oversee key compliance areas including safeguarding, GDPR and reporting

Build operational systems and infrastructure

· Develop and implement scalable systems, processes and internal controls

· Improve data management (including CRM) and strengthen reporting

· Contribute to ensuring operational readiness to support national growth

· Work with external providers on IT and financial system integration

Lead people, culture and organisational development

· Oversee recruitment, onboarding and retention of a high-performing team

· Strengthen performance management and accountability frameworks

· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission

Enable delivery, impact and growth

· Strengthen operational support for programme delivery and expansion

· Support the translation of strategic ambitions into practical systems and ways of working

· Improve data insight to inform decision-making

· Support development of fundraising infrastructure.

Contribute to wider organisational life

· Work collaboratively across the team to support evolving priorities

· Act as an ambassador for BeSpace’s values and Christian ethos

About You

We are looking for someone who:

· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation

· Has good experience in developing systems, processes and organisational infrastructure

· Can work closely with a CEO to translate vision into operational delivery

· Has excellent organisational and project management skills

· Is proactive, collaborative and relational leader who builds strong teams and culture

 It would be a bonus if you:

 · Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation

· Have significantly enabled the scaling of a regional organisation to national growth operationally.

· Have experience in fundraising systems or donor management

We are looking for an experienced and inspiring Garden and Volunteer Wellbeing Coordinator with an interest in garden and wellbeing activities to come and be part of an exciting community garden project. You will have experience of supporting staff and volunteers and be able to assist with the project management of the ongoing development of the gardens.

Location: Frimley and Woking
Salary: £24,980 pro rata (£14,988 actual)
Hours: 21 hours per week (ideally Tuesday to Thursday)
Contract type: Permanent

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

Key responsibilities:

• Project manage the enclosed garden space at Frimley Lodge Park and The Arch in Woking.
• Develop and facilitate a programme of activities within the Catalyst Community Wellbeing Garden that will help improve wellbeing for people in the community, including:
  • Seasonal workshops
  • Gardening with the CEO
  • Staff and partner wellbeing touchpoints
  • Groups for clients struggling with their mental wellbeing
• Recruit, develop and manage garden volunteers
• Work with other partners to promote volunteering and creating a space for wellbeing activities
• Use excellent interpersonal skills to motivate and inspire participants to get the most out of the opportunities that the garden presents
• Develop and implement growing plans and vision for the garden with input from colleagues and volunteers
• Ensure operations are well-organised, safely managed and delivered
• Implement and manage a booking system for volunteer and staff rotas
• Be prepared for physically demanding aspects i.e. digging, lifting and bending
• Ensure the garden is adequately planted during all seasons, and that a programme of activity is in place
• Lead the development of the land and facilities with input from colleagues and volunteers
• Prioritise and time-manage short and long-term growing projects and developments
• Maintain a productive year-round vegetable and herb garden
• Work with colleagues and staff to organise and facilitate seasonal events in the garden
• Develop opportunities for food sharing
• Facilitate the smooth running of activities in the gardens ensuring they are productive, attractive, and pleasant spaces for people to socialise and gather
• Be available to support other Community Connections groups and activities

About you

Essential:

• Experience of working / learning in a horticulture environment
• Experience of working in mental health
• Proven horticulture and gardening knowledge
• Excellent organisational skills
• Excellent planning and development skills
• Ability to organise and manage your own workload
• Good financial awareness when budgeting and planning
• Great communications and interpersonal skills
• Excellent attention to detail
• Excellent interpersonal skills and the ability to work through busy and challenging priorities
• Ability to work under pressure, with full workloads and to tight deadlines
• Ability to think and work strategically
• Ability use initiative, confidence in making decisions and ability to work collaboratively
• Have authentic attributes of Kindness, Commitment and Integrity
• Ability to work as a team and support other team members
• Ability to maintain Equal Opportunity standards at all times
• Flexible and can-do attitude
• Ability to travel to and from both gardens

Desirable:

• Educated to A level or equivalent in relevant disciplines e.g. English, Media
• Experience of supporting volunteers
• Experience of developing creative wellbeing activities

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

About Us

UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).

The Opportunity

This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.

No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.

What You'll Do

• Play a central role in the smooth day-to-day running of UKATA and helping improve how we work
• Lead key projects to improve systems, processes and the member experience
• Support members, governance and UKCP registration processes
• Maintain and develop our CRM, website and digital systems
• Help deliver communications, events and member engagement
• Work closely with trustees, volunteers and contractors to support the organisation
• Build relationships with members, registered training providers and other stakeholders

About You

We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:

• enjoys bringing structure to a busy and varied workload
• is proactive and confident using their initiative
• likes turning ideas into practical action
• builds positive working relationships with a wide range of people
• communicates clearly and professionally
• enjoys balancing day-to-day administration with longer-term projects and improvements.

What We Offer

This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• Flexible, remote working arrangements, with regular UK travel
• A varied role with genuine ownership and opportunity to shape how we work
• A supportive, collaborative team, working closely with members and volunteers across the UK
• Ongoing learning and professional development
• Employer sick pay scheme
• Employer pension contribution
• Reasonable travel and accommodation expenses for work-related travel.
• 33 days annual leave per annum (FTE), including bank holidays

Location and Working Hours

This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.

We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.

Salary

The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000. 

Hours: Part Time, 21 hours per week over a Monday, Thursday and Friday

Salary: £24,479.00 to £25,900.00, dependent on your skills, knowledge and experience (pro-rata £14,687.40 to £15,540.00)

Location: Cardiff (3-days a week in office) with expected travel to Bristol twice a month

Interviews: 6th of August in our Cardiff Centre

The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance, and controlling office equipment and supplies. Previous administrative and Microsoft Excel proficiency experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Cardiff Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This is a key leadership role responsible for the safe, high-quality delivery of our respite breaks, wellbeing programmes and outreach services, alongside building strong relationships that help grow our reach and referral base.

You’ll lead a flexible workforce and oversee day-to-day operations, while also working externally with schools, local authorities and partner agencies to strengthen referral pathways and increase access to our services, particularly across Glasgow, Edinburgh and North/East Ayrshire.

Working closely with colleagues across the organisation, you’ll make sure services are deliverable, sustainable and aligned with future growth. A big part of the role is understanding local need and helping shape how and where our services are delivered.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

This is not your typical management role.

We are looking for someone who enjoys bringing order to complexity, building trusted relationships and finding practical solutions to difficult challenges. Reporting to the Head of Faculties, you will lead the strategic and operational delivery of three of our six Faculties, working with world leading surgeons and healthcare professionals who generously volunteer their time to advance surgical education and, ultimately, improve patient care across the world.

You will also lead and develop a small, high performing team comprising a Faculty Development Lead, A Faculty Coordinator and shared support from a Coordinator and an Administrator. As a people leader, you will create an environment where colleagues feel supported, empowered and able to do their best work. Balancing day to day operational delivery with longer term development and continuous improvement.

No two days are the same. One morning you might be advising a Faculty Chair on governance matter. By lunchtime

you could be developing a business case for a new educational initiative, supporting your team through a challenging piece of work, or troubleshooting an unexpected operational problem. In the afternoon, you may be leading a cross College project, bringing together colleagues from across departments to deliver a new service, improve member experience or develop innovative ways of supporting our Faculties. Success in this role comes from working collaboratively across the organisation, building strong relationships and bringing people together around shared goals.

This is a role for someone who enjoys variety, thinks strategically but is not afraid to roll up their sleeves, and can switch confidently between coaching a colleague, influencing senior stakeholders, leading collaborative projects and solving practical problems.

You will be joining a supportive leadership team that values curiosity, collaboration and continuous improvement. We believe in giving people the autonomy to lead, the support to develop and the opportunity to shape how our Faculties evolve.

About You

We are looking for someone with sound judgement and a collaborative approach. Rather than having all the answers, we are seeking someone who asks insightful questions, draws on the expertise of others, and helps the team reach the best possible outcomes.

You will be someone who enjoys figuring things out, remains calm when priorities change and is comfortable making decisions in situations where there is not always a clear way forward. You build trust quickly, communicate with tact and diplomacy, and know how to influence without relying on authority.

You will bring experience of leading and developing teams, managing complex stakeholder relationships and delivering projects or services in a professional, membership, healthcare, education or charity environment. We are just as interested in how you work as where you have worked.

We are particularly interested in people who can demonstrate:

· Exceptional relationship building skills and emotional intelligence.

· Experience of leading complex projects involving colleagues from multiple teams, bringing people together to deliver shared outcomes

· A collaborative leadership style that develops people, builds partnerships across teams and brings others with you

· A good understanding of financial management, financial analysis and commercial drivers.

· The ability to assess financial implications and support informed decision making.

· The resilience to remain calm and constructive in complex or sensitive situations.

· Strong problem solving skills and the confidence to make sound decisions.

· The ability to balance competing priorities while maintaining high standards.

· Excellent judgement, tact and diplomacy when working with senior professionals and volunteers.

· Change leadership and organisational development

· A collaborative leadership style that develops people and brings others with you.

· Curiosity, adaptability and a genuine desire to continuously improve services.

· Experience of working in an intercultural context would be a useful advantage.

If you have read this advert and are excited by the opportunity but do not meet every single criterion, we would still encourage you to apply. We know that great people do not always tick every box, and we are committed to supporting talented individuals to grow into the role.

What matters most is your attitude, values and potential. We are looking for someone who is curious, resilient, adaptable and motivated by making a difference.

Looking to the Future

As our Faculties continue to evolve, so too does our approach to supporting them. We are actively developing the capabilities of our team to ensure we can deliver increasingly innovative, insight driven and member focused services.

Alongside the core skills and experience needed for this role, you will have the opportunity to develop expertise in areas such as:

· AI literacy and practical application of emerging technologies

· Workflow automation and process improvement

· Data visualisation, using insight to support decision making

· Service design and continuous improvement

· Systems thinking and designing sustainable solutions

You do not need to be an expert in all of these areas from day one. What matters most is your curiosity, willingness to learn and enthusiasm for helping shape the future of the Faculties function.

Please note that we do not accept CVs and agencies need not apply.

Bow Church is looking for an organised, proactive and relational Operations Coordinator to play a key role in supporting the day-to-day life, ministry and mission of our church community.

Bow Church is a vibrant community seeking out the abundant life of following Jesus, encountering the Spirit and growing in the Bible – and helping others in Bow to come, belong, serve, give and grow within that story.

Working closely with the Rector and other leaders, you’ll coordinate the practical rhythms of church life, maintain the systems, communication and organisation that enable the life of the church to flourish, help oversee our buildings, events and governance, and support volunteers, ministry leaders and staff.

This is a varied and rewarding role that would suit someone who enjoys helping people, systems and activities work well together. You’ll need strong organisational and interpersonal skills, good judgement and the ability to move confidently between practical administration, relationship-building and day-to-day problem-solving.

This is a permanent, flexible three-day-per-week role (21 hours), including some Sundays and occasional evenings as part of the normal rhythm of church life. Salary: £19,200–£21,600 per annum (£32,000–£36,000 FTE), depending on experience.

There is a Genuine Occupational Requirement for the postholder to be a practising Christian under Schedule 9 of the Equality Act 2010. The successful applicant will be required to undertake an Enhanced DBS check.

For information on this and any other vacancies and to get more of a sense of who we are, please visit: www.bow.church/work-with-us

Programme Coordinator

The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.

As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs. ​

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.

Person Specification​

Essential​

• An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.​

• At least 12 months' experience in programme or project coordination, administration or a similar role.​

• Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.​

• Experience of organising meetings, events or activities involving multiple stakeholders.​

• Experience of responding professionally to enquiries by email and telephone.​

• Strong IT skills, including Microsoft Office and Google Workspace.​

• Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.​

• Strong written and verbal communication skills.​

• Ability to build positive working relationships with colleagues, community organisations and external partners.​

• Ability to work independently while contributing effectively as part of a collaborative team.​

• A proactive approach to problem solving, with good attention to detail.​

• A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.​

Desirable​

• Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.​

• Experience of supporting community engagement, co-production or partnership working.​

• Experience of supporting research projects, monitoring or evaluation activities.​

• Experience of maintaining website content or using content management systems such as WordPress.​

• Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.​

• Experience of using design or communications software such as Canva.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

In this role, you’ll work with the Community Fundraising field and central team to ensure effective delivery of the Community Fundraising strategy and plan by maximising the potential of each supporter as well as exploring how the charity can support them. 

You will ensure that every supporter has a great experience of Parkinson’s UK through developing key relationships and providing operational administrative support, analysis and research as well as assisting in the development and maintenance of robust procedures. 

This will be a fixed term contract, expected for 11 months and ending in August 2027.

What you’ll do:

• Provide a welcoming, efficient and professional service to supporters and potential supporters of Parkinson’s UK and motivate them on their fundraising journey.

• Work with the Community Fundraising team and other members of the Parkinson’s UK Fundraising and Engagement Directorate to ensure effective delivery of the community fundraising strategy and plan.

• Support the Community Fundraising team in providing operational and administrative support, analysis and research. 

• Working with the Community Fundraising Officer, assist in the development and maintenance of robust administrative procedures to enable the whole team to function as effectively as possible.

• Participate in the delivery and fulfilment of Community Fundraising activities and events, including attendance and support of event organiser on the day, as required.

What you’ll bring:

• Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care 

• Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports, requiring a high attention to detail. 

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing 

• Ability to deal with customer enquiries in a diplomatic and sensitive manner. With a proven ability to take a solution focused approach to problem solving and high attention to detail. 

• Ability to work flexibly and effectively as part of a team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from week commencing 5th August onwards.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a full-time role (including occasional early evenings and Saturdays).

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

The Volunteer Coordinator (Nag’s Head Farm) will lead the recruitment, administration and support of volunteers for Camp Jojo’s Cumbria camps. As the main point of contact throughout the volunteer journey, they will manage applications, maintain databases, coordinate communications and ensure volunteers are successfully placed at camp.

Working closely with the Operations Manager and supported by the experienced team at Ivy Farm, Essex, the role also includes providing administrative support and attending volunteer-related meetings. This is a varied and rewarding role requiring strong organisational, communication and time-management skills.

Approximately 80% of the role can be carried out remotely; however, the successful candidate will be required to attend each camp at Nag’s Head Farm, Appleby-in-Westmorland, Cumbria. The position is seasonal, with increased hours during spring and summer and attendance required during school holiday camp periods.

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, Multi Disciplinary Teams, local partners and volunteers to connect people affected by MND with the information, services and support they need.

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.

Key Responsibilities

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network

About You

• Experience leading, managing or coordinating volunteers or volunteer-led services.
• Understanding of care and support services within the statutory, voluntary or private sectors.
• Knowledge of safeguarding, risk management and supporting people at risk of harm.
• Strong communication, relationship-building and presentation skills.
• Full driving licence and willingness to travel within the region
• Experience supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a wide range of stakeholders.
• Commitment to equity, diversity and inclusion.
• Strong organisational skills and the ability to prioritise and make decisions independently.
• Good IT skills and confidence using a range of digital systems.

This is a home-based role with frequent travel across Bristol, Gloucestershire and Wiltshire and occasional travel outside the area to attend team meetings

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays (pro-rated for part-time employees)
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.