The Operations Manager is a pivotal role within the charity. Working closely with the Corporate Services Director the postholder will collaborate across the organisation to embed outstanding practice in the key disciplines of Property & Facilities Management, Procurement and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

You will have a Facilities and Office management experience, with an awareness of health and safety requirements for workspaces, and the ability to oversee and co-ordinate our business continuity plans.

You must have experience of building, developing and managing supplier relationships (including managing outsourced services), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to our values and goals.

You should also have experience of leading, developing and managing a high-quality administrative support function with competing priorities, and of managing complex programmes of work and projects using structured project management techniques.

Community Catalysts is a social enterprise working across the UK to try to make sure that people who need care and support to live their lives can get help in ways, times and places that suit them, with real choice of attractive local options.

Since 2007 we have worked with partners in more than 90 local authority areas, keen to improve market diversity and widen community options. We help people use their talents to care for and support other local people by setting up small enterprises and ventures, creating jobs and volunteering opportunities. We also design and deliver projects that unlock community and individual assets in order to create opportunities for people who need care and support. We run the Local Area Coordination Network.

Community Catalysts has an ambitious aim and we know that we need to bring new skills and experience into our administration team in order to achieve our UK-wide ambition.

The Membership Coordinator is responsible for providing comprehensive, high quality administrative and project support to ensure the smooth running of our membership functions which include our Local Area Coordination Network and Small Good Stuff.

The post holder will also provide a range of communications and marketing support associated with our membership functions.

The role will be home based with occasional work from the Harrogate office.

Closing date for applications is on 9th October 2020 at 5.00pm and interviews will take place on 16th October 2020 virtually.

We welcome applications from people from all sections of the community.

Stuart Low Trust – Operations and Communications Manager (28 hours per week)

Stuart Low Trust (SLT) is a well-established, multi-award winning charity based in Islington, London. Through social activities we bring people together for better health and wellbeing. Many of our participants have a history of mental ill health, poverty and social isolation. Islington has an above average suicide rate, with the highest numbers of severe mental health and depression in London.

SLT is looking for an experienced, enthusiastic and highly motivated Operations and Communications Manager to join its small team. This role is an exciting opportunity as SLT progresses on its ambitious 3 - 5 year Business Plan and is integral in setting up, implementing and managing new innovative services and partnership working which will increase our output and double our income. 

We seek a dynamic and motivated candidate with fantastic organisational, digital and creative thinking skills; who will thrive on this challenge. Successful and substantial management experience with the ability to turn plans into reality are key. If you have the skills and knowledge detailed below, with a proven track record within a charity or social care setting then this could be the role for you.

SLT is offering a salary of £30,000 per annum (pro rata), flexible working, excellent holiday entitlement and a contributory occupational pension scheme. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Deadline for applications: 5m on Friday 9th October 2020

Interview date: Saturday 17th October 2020

Start: December 2020/January 2021

We are seeking a skilled senior administrator with expertise in developing administrative systems and processes, and significant experience managing complex travel arrangements.  Our new Administration Coordinator will play a key role in both managing head office administration, and supporting planning and operations for emergency humanitarian response and programme delivery.

You will ensure seamless administrative systems, particularly for head office but also in support of our warehouses and overseas teams.  You will work in partnership with HR colleagues, operations team and technical experts in health and logistics to ensure effective movement around the world of health professionals and volunteers who deliver of our field operations.  You will coordinate our travel management service providing guidance and support to the development of policies and systems, reviewing SLAs and contracts to ensure donor compliance, and problem solving to ensure effective mobilisation of staff during challenging periods of international travel.

Our ideal candidate will be passionate about UK-Med’s humanitarian mission. You will have qualifications and significant experience working in office management or administration and extensive experience of travel planning / booking.  You will be comfortable working at pace to achieve challenging objectives and meeting rapidly changing demands.

If you have a strong understanding of the impact of the violence, racial inequity and systemic injustice on marginalised communities and are passionate about empowering those most affected to create a change, then we can’t wait to hear from you!

ABOUT US

The 4Front Project is a member-led youth organisation empowering young people and communities to fight for justice, peace and freedom. The organisation was established in 2012 to provide a platform for those who have been impacted by violence to create change. We support members with experiences of violence and the criminal justice system to create change in their own lives, communities and society.

Over the last eight years, we have pioneered an approach that empowers those most directly harmed by violence and the criminal justice system to be at the forefront of a grassroots movement for change. Our holistic model has been designed specifically to support young people aged 13 - 25 with complex needs as a result of multiple systemic disadvantages and disproportionate exposure to serious violence. By advocating for a holistic approach to build peace, we are transforming the way in which society understands how to support young people who have been affected by violence and shaping the agenda around how to tackle the systemic causes of it. 

We acknowledge the impact of racism and discrimination on our members and actively work to dismantle these systems, whilst supporting members to recognise their strengths and identify systemic barriers to their progress. In this way, we support 4Front members to make changes in their own lives, whilst exploring the inequity they’ve experienced and amplifying their voices to create systemic change. Becoming a member means joining a powerful youth-led movement for change that is transforming the way peace and justice are understood by centring healing, rather than punishment. 

ABOUT THE ROLE

We are looking for an ambitious and experienced Head of Operations to drive our vision forward. This new, varied and exciting role combines strategic planning with operational management, including responsibility for organisational strategy, partnerships, fundraising, HR and communications. This role deputises for the Executive Director and is integral in supporting the continuous improvement of the organisational infrastructure, ensuring robust governance, risk management, compliance and long-term financial planning. You will work as part of a small, driven and committed team and be the logistical 'go-to' person. You will be responsible for ensuring that the core functions of the organisation meet our strategic objectives and values. You will sustain funding so that young people and our entire community can grow with the support of healing, imaginative, and liberating relationships. You will be a visionary leader, seeing your work at The 4Front Project as a crucial part of your identity and purpose in life. You will be committed to upholding our vision, mission, principles and values at all times. You will be bold, actively contributing to a workplace culture that centres justice, healing, change and hope. This role demands a high level of flexibility, initiative and dedication. You will play a fundamental role in shaping The 4Front Project into the future.

KEY RESPONSIBILITIES

LEADERSHIP, PARTNERSHIP & STRATEGIC VISION

• Collaborate with our members, staff, the board and other key stakeholders to co-design an ambitious strategy which fulfils our long term vision

• Develop logistical plans to enable the seamless delivery of our strategic goals

• Build a new communications strategy which effectively captures and promotes all aspects of our complex and transformative work

• Develop and nurture national and international partnerships that center racial equity and social justice, and effect systems-level change

• Build effective relationships and collaborate with a broad group of stakeholders ranging from lawyers, therapeutic practitioners, educators and campaigners to support the implementation of our strategic goals

• Elevate and amplify our reputation, influence, and leadership by building new networks, alliances and collaborative partnerships

• Develop our impact monitoring and evaluation processes 

GOVERNANCE, RISK MANAGEMENT & ORGANISATIONAL EFFECTIVENESS

• Support staff, volunteers and the board in carrying out the essential administrative tasks needed for the good governance and smooth running of the organisation

• Ensure all company records are clear and up-to-date to enable smooth filing of annual reports

• Ensure that staff and volunteers understand and implement our policies

• Ensure that the organisation is compliant with all relevant legislation by conducting risk assessments, monitoring performance, reviewing procedures and supporting the maintenance of the risk register

• Fulfil the duties of the Data Protection Officer and support staff and volunteers to maintain the security and confidentiality of our members

• Ensure the correct organisational insurance policies are in place at all times

• Increase the effectiveness and efficiency of our operations through reviewing and developing initiatives to improve our central functions, including HR, IT, administration, finance, fundraising and communications

FINANCE, DEVELOPMENT & SUSTAINABILITY

• Develop and implement an ambitious and effective fundraising strategy with a particular focus on diversifying our funding streams and building our donor base

• Prepare high-quality, detailed bids for capital and revenue funds by listening to and sharing the stories emerging from our work as well as collaborating with our members to vision for the future

• Coordinate the receipt of grant payments and collaborate with the team to prepare comprehensive reports to all funders in line with reporting requirements

• Build effective strategic networks and relationships to support income growth

• Maintain and upkeep the database in line with GDPR and data protection procedures

• Communicate with relevant grant managers to keep them up to date with organisational developments, events, and activities

• Coordinate the annual budgeting, financial planning, and fundraising processes

• Oversee monthly and quarterly assessments and forecasts of our financial performance against budget and operational goals.

HR, PEOPLE MANAGEMENT & DEVELOPMENT

• Guide and support the Campaigns and Communications Coordinator and Media and Communications Assistant to enable them to deliver the central communications function of the organisation

• Oversee and develop all stages of the employee and volunteer cycle process, from job design and recruitment to performance management, development and leaving processes

• Develop and regularly review HR-related policies and procedures, ensuring ongoing organisational compliance with all relevant employment law

• Ensure that all staffing policies, processes and decisions are in line with our organisational values, and nurture a supportive, fair, developmental and happy workplace for the entire team

• Support the team to understand and effectively implement organisational policies and procedures

• Monitor and make recommendations regarding staffing and recruitment needs, and develop strategies for ensuring the immediate and long-term staffing needs of the organisation are met

• Provide ongoing HR expertise for the team and proactively, consistently and skilfully address any staffing issues

• Maintain up-to-date and comprehensive staff records, in line with best practice and GDPR requirements

• Draft and manage all staff and consultant contracts, ensuring the documents are accurate, tailored to the specific context and legally compliant

• Review job descriptions regularly to ensure they are up to date, consistent and fit for purpose

• Conduct salary reviews and make recommendations to the remuneration policy

• Manage and further develop the staff benefits packages, including overseeing relevant internal processes and liaising with external benefits providers

• Develop and coordinate a holistic training offer for the team by curating external training opportunities and developing internal opportunities for learning, growth and development

• Develop a comprehensive wellbeing strategy and appropriate support processes

• Coordinate regular individual and group clinical supervision sessions for the team

• Ensure that individual staff members experiencing personal or professional challenges have access to appropriate support

• Gather staff feedback for continuous organisational learning and development

You will also provide cover on occasion and undertake any other duties that may reasonably be requested of you outside of this role description.

PERSON SPECIFICATION

ESSENTIAL

• An understanding of social justice issues, systemic inequality and injustice, including the impact of the criminal justice system on marginalised communities
• Strong and proven strategic leadership experience including developing strategic direction and planning and implementing successful growth plans
• Strong management experience including developing staff, developing culture and overseeing organisational development.
• Proven experience in managing complex and sensitive staff and organisational issues with empathy, fairness, consistency and appropriate confidentiality
• Proven experience in an operations and/or HR role including designing and/or maintaining processes, systems and policies in line with best practice
• Proven experience of setting and working to targets, budgets, and deadlines
• Experience managing work involving legal compliance and working with complex processes and documents
• Knowledge of GDPR issues and how they relate to HR processes
• Experience of working robustly within challenging and unpredictable environments as well as effectively managing change
• Excellent teamwork skills and experience of supporting and motivating others

DESIRABLE

• First-hand experiences of the issues we address through our work
• Experience of working in an organisation which promotes the rights of vulnerable communities with multiple disadvantages
• A thorough understanding of safeguarding and child protection frameworks
• Demonstrable track record of individually building successful income generating relationships and securing significant income (corporate, public sector, individual philanthropy or trusts and foundations)
• Qualification or advanced training in a relevant area such as human resources (including CIPD), organisational management or law
• Understanding of social impact reporting and experience of monitoring and evaluation systems to measure service impact
• Experience building and maintaining excellent relationships with community organisations and partners
• Experience of producing reports of organisational outcomes, outputs, and financial activity
• Experience of effective communications, digital marketing and social media
• Experience of using CRM effectively

HOW TO APPLY

THE CLOSING DATE FOR APPLICATIONS IS THURSDAY 8TH OCTOBER 2020 AT 12.00PM

We would like this position to start as soon as possible. Interviews will be conducted on a rolling basis, so we encourage early applications. 

To apply for this position, please send:

1. A comprehensive and relevant CV

2. A supporting statement addressing the person specification 

3. And either:

• An essay answering the questions below (no longer than 750 words for each question). 

• A video of you addressing the questions below (no longer than 8 minutes in total).

1) What do the words ‘justice’, ‘peace’ and ‘freedom’ mean to you and how have these concepts impacted your view of the world? 

2) What are your top three priorities for building equity in our society and how would you go about it?

3) What does empowerment mean to you and how do you feel it can be incorporated as a principle in your work?

This will be reviewed by 4Front Members, Staff and Trustees.

There is a 3-stage selection process:

1.  An initial video interview (30 mins)

2. An interactive in person interview with 4Front Members and Staff (including a preparation task)

3. A final round interview with the Board of Trustees.

We are an equal opportunities employer and do not discriminate against candidates who may have previous convictions. We will also make reasonable adjustments for employees that may have access requirements.

Please ensure you quote the job reference number in the subject line of your email.

Operations Coordinator

Do you share our passion for combating poverty and hunger? Join us in helping to change lives.

Hammersmith and Fulham Foodbank are looking for a committed Operations and Volunteer Coordinator to maintain and develop a safe and efficient operating environment for our staff, volunteers and service users.

This role would give you the opportunity to work with a dynamic and innovative Foodbank and to improve the lives of people in our community.

During the Covid-19 outbreak, we are delivering our services differently for the short to medium term. Our staff and volunteers are working from a distribution centre and we are delivering food to clients. We will go back to working in our office and Foodbank centres when it is safe to do so; therefore, this role may at the outset include working from the distribution centre, our offices and/or partly from home.

Responsibilities:

• Supervise Foodbank operations in Fulham, Shepherds Bush and White City
• Recruit, select, induct and train volunteers
• Supervise and support volunteers, including managing conflict and difficult situations
• Maintain a safe system of work at the Foodbank’s offices and centres
• Ensure health & safety compliance and quality assurance is maintained
• Communicate safeguarding concerns to the Safeguarding Lead
• Administer systems in relation to referral partners
• Administer the annual quality assurance process with the Trussell Trust

Requirements:

• Educated to at least A Level or equivalent, with relevant experience
• An operational or office management role, coordinating people
• Experience of successfully coordinating staff or volunteers
• Experience of writing and delivering training content
• Ability to manage and prioritise tasks in a busy environment
• Ability to write clear and concise reports for management
• Digital skills and an interest in developing new working practices
• Commitment to social justice and tackling poverty
• Empathetic, with the ability to work with a diverse range of people

About Hammersmith and Fulham Foodbank:

We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support; which is why we also offer professional advice through our partners at H&F Citizens Advice and H&F Law Centre. We offer free talking therapies, deliver Eat Well Spend Less Courses and run an art class and holiday clubs We believe in helping ‘the whole person’ when possible and aim to respond quickly to the needs we see around us.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and we would particularly welcome applications from residents of Hammersmith and Fulham.

We are a charity founded on Christian principles. We do not expect every member of the team to be a Christian but we do ask for a shared commitment to our aims and values.

An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

Location: Based at St Matthew’s Church, Wandsworth Bridge Road, London, SW6 2TX, with regular visits to Foodbank centres

Job type: Full Time, 37.5 hours a week with occasional evening and Saturday work

Term: Funded for 2 years, with a possibility of further extension

Salary: £28,000-£30,000 per annum, depending on skills and/or experience

Benefits: Includes 33 days annual leave, the afternoon off work on your birthday and cycle to work scheme.

Closing date for applications: this is set for 20th October but we may bring this forward depending on the number of applications, so please do apply as soon as you can.

Strictly no agencies please.

You may have experience of the following: Operations Coordinator, Operations Administrator, Office Administrator, Office Admin, Administrator, Admin Assistant, Administrative Assistant, Charity, Charities, Third Sector, NFP, Not for Profit Volunteer Coordinator, Trainer, Volunteering, Volunteer Recruitment, Volunteering Coordinator, Voluntary Sector, etc.

Ref: 93741

Salary: c £27,000 for part time
Hours: 32 per week (mostly Monday to Friday but will include some weekends)

Nightingale Hammerson, a charity, has been serving older members of the Jewish community for over 175 years. We offer world class holistic care in a safe stimulating environment.

We operate two care homes, Nightingale House in South London, home to almost 200 residents and Hammerson House in North London, which is being redeveloped into a state-of-the-art home to be opened in 2021.

We have a proven track record of innovative care that enhances the lives of our residents. We are a “centre of excellence” that is seen as a blueprint for what a care home should be.

We have an exciting opportunity for a volunteer specialist to join our team to work in our South London home and also our North London home, when it opens. 

The role reports to the Director of HR, Payroll and Volunteering and will oversee the involvement of volunteers, train and support and work with external organisations to develop volunteering opportunities.

The ideal candidate must have extensive experience of working within a volunteering role, be an excellent communicator, well organised and have the ability to work flexibly.

Please note this role is subject to an Enhanced DBS Check.

We are looking for someone to refine and co-ordinate our current temporary COVID-19 emergency food relief distribution hub on the ground in Rotherhithe SE16 to ensure that those most at risk of food insecurity locally are getting the essential supplies they need.  This will be followed by planning and managing the transition of these operations to an alternative site over the coming months, in collaboration with local partners.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 133 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older adults, children and families’ projects and volunteering opportunities.

During COVID-19, in partnership with Southwark Council and other food hubs in the Borough, we have been operating a weekly temporary emergency relief food distribution hub from our Old Mortuary building.  With a team of staff and volunteers, we take in deliveries and donations of essential food and hygiene supplies and in turn sort, pack and deliver food parcels to 250 of the most isolated and socio-economically disadvantaged people in the local area.  We are now looking to refine these operations and to transition them to a partner site in Rotherhithe over the coming months.  In the longer team, and in partnership with other local stakeholders, we want to develop a sustainable model that addresses food insecurity locally with dignity, choice and empowerment and connects local people to their community.

The role

In this role, you’ll be;

• Running the weekly food distribution hub (currently operating on Wednesdays and Thursdays)
  • Managing the flow of food through the project to include:
  • Working with partners who donate food to the project
  • Ordering from our suppliers
  • Receiving deliveries and sorting and managing stock
  • Stock rotation
  • Safe storage of high-risk food items
  • Overseeing food hygiene
• Managing the recipients list, including accepting and rejecting referrals on an ongoing basis and in line with operational capacity
• Assessing and refining current processes and procedures
• Working with clients to shape and improve the service
• Supervising and training volunteers
• Planning and co-ordinating the transition of current operations to a local partner site in partnership with other local community organisations and wider stakeholders
• Managing the day-to-day finances of the project

About you

You are passionate about healthy food and nutritious eating and believe that quality food should be available for everyone.  You’re a problem solver and you get things done. You have strong relationship building skills and build trust and credibility easily. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking.

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is part-time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 17:30 on Wednesday 7 October 2020.  However, we’ll be reviewing applications on a rolling basis, so please apply as soon as possible.

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.  We won’t assess applications without one.

Coronavirus/COVID-19: the safety and wellbeing of our current and future employees remain a top priority, therefore interviews will be conducted remotely by video if necessary.

Senior Co-ordinator (Part Time- 3 days a week)
Central London, WC1

About Us

We are the International Institute for Environment and Development (IIED), an independent research organisation that aims to deliver positive change on a global scale.

We provide original, rigorous research that helps to drive progress, support sustainable development and protect the environment. We identify local solutions that can work at scale and introduce these to global forums.

We are now looking for a part-time Senior Co-ordinator to join the Human Settlements Group at IIED, which has worked on urban environmental and poverty issues since the 1970s.The group aims to support more equitable and sustainable development in urban centres in low- and middle-income countries.

Your Benefits

- Salary of £38,765 - £42,683 (up to £48,162 depending on skills and experience) pro rata
- Comprehensive benefits package

This is an exceptional opportunity for a co-ordinator or support professional with a background in project or programme finance and project management to progress their career with our international charity.

Joining us means joining the people that make change happen. The work we do within our Human Settlements Group has been changing the face of urban living in low- and middle-income nations for decades.

For our work, we have won recognition the world over as well as prestigious awards, but for us, that isn’t what it’s about. We know there’s still work to do and we have strategies and projects underway to keep us pushing to make the world a safer, healthier, happier place. We now need you to join us and help to continue fighting against the urban crisis faced by so many across the world.

Your Role

As a Senior Co-ordinator, you will provide  comprehensive coordination support to the Human Settlements Group which encompasses financial management, project management and administrative support.

Primarily involved in the management, co-ordination and financial management of projects , you will also be involved in some fundraising and business development activities and will contribute to a positive environment across our institution.

Specifically, you will:

- Oversee a portfolio of complex projects of work
- Monitor the progress of work to ensure milestone achievement and contractual adherence
- Liaise with donors and subcontractors as required
- Support donor and project reporting activities
- Complete financial reporting for projects
- Manage the budget and finances for your portfolio
- Oversee  and manage contracts for all aspects of projects
- Act as bid manager for funding proposals

About You

To be considered as a Senior Co-ordinator, you will need:

- Relevant work experience in co-ordination and programme support roles
- Experience of the different phases of the project cycle, especially budget preparation, monitoring and reporting
- Experience of managing a portfolio of complex, multi-layered budgets, and financial planning, reporting and the monitoring of accounts
- Experience of fundraising
- Knowledge of budget and financial management in the international development sector
- Thorough knowledge and experience of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), with advanced knowledge of Excel
- A relevant first degree or equivalent level of education

Other organisations may call this role Programme Co-ordinator, Project Co-ordinator, Junior Project Manager, Programme Support Co-ordinator, Project Finance Co-ordinator.

This is a part-time role working 3 days per week21 hours per week.

 

This is a new role created to work closely with and in support of the Director in the core function of delivering an effective and efficient grants programme. The Grants & Development Officer will liaise with grant holders,applicants and other stakeholders, complete the grant assessment process, prepare papers for Trustees and support the Director in the development of new strategic funding models and programmes. 

Application Deadline : Open ended - We will initiate interviews and the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified.

Who we are?

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of Role

Reporting to the Campaigns Manager, this newly formed role of Digital Marketing coordinator is responsible for helping develop and implement Muslim Aid’s digital marketing strategy, operational plans, digital campaign activities and website management. The role manages and serves as the main contact for Muslim Aid’s Digital Marketing and online suppliers and has day-to-day management of digital marketing operations budget. The role will work within the Campaigns team and support the other FR functions including volunteer fundraising, philanthropy and international programmes teams to maximise online impact.

About the Role

This role is based in the UK and open to individuals with unrestricted right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities.

The main responsibilities of this role will be to:

1. Plan and implement integrated Digital Search, Display and Video campaigns for multiple platforms
2. Analyse and report from Google Analytics and other relevant tools to optimise campaigns
3. Work with the Campaigns and FR teams to deliver integrated campaigns and ensure MA’s key campaigns are reflected in our digital channels
4. Co-ordinate the creation of social media plan and execute social media schedule using Hootsuite, Moz, and other social tools
5. Project Manage and provide digital marketing expertise on cross organisational projects as required
6. Devise digital media plans for Muslim Aid campaigns, including display and videocampaigns

About You

To be successful in this role you will have:

• BS/MS degree in digital marketing or a related work field
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries Strong understanding and experience of performance advertising (Search, Display and Video)
• Have demonstrable understanding of Email Marketing, SEO, CMS & CRM
• Creative and innovative, with a real passion for digital marketing
• Able to absorb and critically evaluate a large amount of information and data in order to make decisions
• Strong independent judgement in managing external organisations and internal contacts

Why you should Apply

If you are passionate about marketing and are up to date with the Digital world, then this role is an exciting opportunity for a motivated Digital Marketing Coordinator who will join our team and help us continue to serve humanity

How to Apply:

To apply please ensure that you complete Muslim Aid Application Form. 

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

We are seeking a skilled and passionate fundraising and comms superstar to help us continue our vital work supporting asylum seekers and refugees in Bristol.

This role is a true one-off and has huge potential. Working with our team to raise funds in our community for some amazing projects and managing our already well-established comms output, the right person in this position can make a huge impact to ABC and will be supported to hit the ground running from the off.

As we head into this post-pandemic world, the experience of displaced people in the UK is more disjointed and worrying than ever. ABC's goal is to enable a better life for all of our community and ensure the most vulnerable receive not just the basic goods for living but as warm a welcome as possible.

Aid Box Community exists for the Relief of Poverty and Financial hardship of Refugees and Asylum Seekers in the United Kingdom for the public benefit by providing free and essential living Items. Promoting the integration of Refugees and Asylum Seekers through the signposting of partner services for practical help in Housing, Legal Advice and Medical Help.

Our vision is a world where every refugee and asylum seeker is given the opportunity to start a new life.

Our mission is to uphold the basic rights of refugees and asylum seekers by providing practical aid, support and direction and, by doing so, making their daily lives a little easier.

Our Values: Aid Box Community welcomes displaced people with open arms into the ABC family. Together, we will provide choice, love, hope, advocacy and a space where everyone belongs, and everyone is important.

Aid Box Community currently works with over 600 refugees and asylum seekers living in and around Bristol.

We run a free shop and connections service as well as an active women's group. We have ambitious plans for growth over the next three years and are looking for a brilliant communications and fundraising coordinator to complement our existing team.

 Alongside your skill, experience and enthusiasm, you will join the CEO, our Founder / Director of Operations, our volunteer coordinator, our aid coordinator, bookkeeper and grants writer as well as an active trustee team and literally hundreds of volunteers in supporting some of Bristol's most vulnerable members of the community.

Job Description:

This role requires a strong background in charity events fundraising as well as individual giving,The Fundraising and communications coordinator will report to the CEO and work with our grant's fundraiser and bookkeeper. your specific role will include management of our local events, crowdfunding, individual giving and legacy campaigns as well as develop our database of supporters. With the support of volunteers, you will also be working closely with trustees to develop a communications strategy to support our ambitious plans for the years ahead, as well as day to day management of our social media platforms and quarterly newsletters.

Key Duties:

Fundraising

• Build on the development and delivery of an ABC events programme both online and in the community; direct and third party. (some evening / weekend work required)
• Develop and increase our supporter base via individual giving, crowdfunding and legacies.
• Monitor and analyse performance of website, using Google Analytics, and social media channels.
• Working to targets & ensuring Aid Box Community’s financial targets for fundraising is met
• Developing and maintaining our supporter's database.
• Assist in the preparation of fundraising reports to CEO & Trustees in time for Trustees meetings

Communications

• Contribute to the development of the ABC  communication Strategy
• Managing the growth of Aid Box Community’s online presence through social media
• Managing and develop Aid Box Community’s website
• Creation of Quarterly update mailers for Aid Box supporters.
• Development and collation of key impact material to be used by Aid Box, including website content, case studies and other content for use on social media.
• Develop press contacts and seek media publicity.
• Ensuring all communication to donors is timely, professional and accurate

Experience, qualifications and requirements

You will have a strong track record of fundraising for charities, with experience of running events, regular giving, legacy and crowdfunding campaigns.

First class communications and IT skills are required for this role as is a strong working knowledge of maximising social media presence.

You will have experience of:

• working or volunteering with NGOs or charities essential.
• IT and word processing skills essential.
• Experience of organising events essential.
• Experience of marketing and communications essential.
• Excellent written and communication skills essential.
• Experience of working with websites desirable.
• Experience of working with volunteers essential.

At Aid Box Community, we don’t just accept difference, we celebrate it. We know that by having a diverse and welcoming team, we really can help share hope and love to people from all over the world. Aid Box Community is proud to be an equal opportunities employer.

this role requires the undertaking of an enhance DBS. 

1-year contract

An exciting opportunity has arisen to join a successful team as a Hub Co-ordinator within the Building Better Opportunities Programme. Have you got a passion to help those furthest from the workplace? Do you have experience of working in a community based setting? Can you recruit and manage volunteers? Can you co-ordinate local services to help provide support for participants who face multiple barriers to employment? Are you able to work independently and in partnership? If this is you then we would like to hear from you.  

Interviews to be held on Monday 19th October 2020

THE ROLE:
We are recruiting for an Operations Manager who will be responsible for overseeing all aspects of the charity's service delivery to clients, primarily carers of all ages but also people with care needs.

The post holder will work with service leads and coordinators to ensure services deliver quality and positive outcomes for service users and meet contract and funder requirements.

The successful applicant will identify and oversee the delivery of cross-organisational strategies, programmes and projects to improve service quality and/or efficiency. You will develop medium- and long-term plans as required to maintain and sustain services including through funding transitions and/or to address unmet need.

Areas of responsibility include:

- Staff and Resource Management
- Contract and Performance Management
- Relationship Management
- Service and Business Development
- Risk and Safeguarding
- Representing the Organisation

ABOUT YOU:
You'll be a confident and articulate communicator with strong interpersonal skills and the ability to deal sensitively and effectively, both verbally and in writing with a wide range of people.

Able to work effectively under pressure, prioritise workloads and activities and deal with conflicting demands and interests in an organised, methodical, supportive and empathetic manner.

If you want the opportunity to make your mark, then we are the non-profit organisation for you.

OUR WISH LIST:
Minimum 5 years direct experience of operational management/service delivery in a social care, health & wellbeing, family support, advice or related service providing organisation.

An understanding of and sensitivity to the needs and difficulties faced by all carers affected by a caring role.
Knowledge of safeguarding of children and vulnerable adults and the regulatory framework that supports this requirement.

Full understanding of budgets and financial monitoring, including ability to analyse and interpret financial data
Experience of managing, delivering against and reporting for statutory contracts or funding agreements of £100K+ per annum.

Demonstrable experience of developing and managing strategic relationships.

Comfortable working in a digital environment

A passion for making a difference

To download a full description follow the link or visit our website.