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Role description:
An exciting opportunity has arisen for an Arts & Engagement Coordinator to support with the delivery of our Hospital Arts Programme. We are looking for a passionate and motivated individual to work as part of the Arts Team.
This role will play a key part in delivering and developing Southampton Hospitals Charity’s arts programme across hospital sites. Acting as an ambassador for the Charity, you will represent the organisation, coordinate the day-to-day operation of the programme's activities, handle administrative tasks, and ensure smooth communication with staff, artists, and partner organisations. Strong organisational and communication skills are essential. in external arts projects, partnerships, and professional networks, while building and sustaining strong relationships with artists, cultural organisations, healthcare staff, patients, and visitors.
Main Responsibilities:
General:
- Maintain a regular on site presence across hospital locations to support programme delivery, coordination, and relationship building.
- Deliver one-to-one bedside art sessions for patients who are unable to attend group workshops.
- Proactively promote art programmes across hospital wards and units to increase awareness, engagement, and participation among patients, visitors, and staff.
- Support the planning, coordination, and delivery of all Charity led art workshops in collaboration with tutors and artists, including assisting with delivery and impact assessment.
- Assist with the day-to-day management of the art programme, ensuring schedules run smoothly and liaising in advance with Trust staff to prepare wards and patients for visits.
- Monitor, document, and report on the condition of artworks, murals, and installations across hospital sites, escalating issues where necessary.
- Support curatorial projects by coordinating the installation of new artworks, working with key stakeholders and hospital staff.
- Expand, maintain, and nurture a diverse and up-to-date network of artists to support programme delivery and future projects.
- Provide administrative support for Southampton Hospitals Charity’s art programmes, including scheduling, documentation, and correspondence.
- Collaborate closely with internal Charity and Trust teams, including Communications, Fundraising, Impact, and Engagement teams to ensure a collaborative approach.
- Contribute to evaluation and reporting of art programme outcomes, including qualitative feedback, case studies, and basic data collection to support impact reporting and funding requirements.
- Support with the governance, compliance and risk elements linked to the delivery of workshops or installation of artworks within and method statements for workshops, installations, and artist visits, in collaboration with Trust staff.
- Support volunteer coordination where relevant, including briefing, scheduling, and supervision during art activities or events.
- Contribute content to internal reports, newsletters, or relevant updates in collaboration with the Communications team.
Person Specification:
- Knowledge and Experience:
- Experience coordinating or supporting arts programmes, projects, or participatory activities in a healthcare, community, education, or public-facing setting.
- Previous participatory arts experience within the candidate’s chosen artistic field.
- Experience contributing to arts projects, events, exhibitions, or workshops (e.g. visual arts, music, performance, dance).
- Experience working specifically within a healthcare or hospital setting.
- Knowledge of art therapy approaches, creative health practices, or arts-for-wellbeing methodologies.
Skills and Abilities:
- Willingness and ability to work five days per week in a hospital environment, including regular visits to different wards and units, with occasional weekend or out-of-hours working as required.
- High level of digital literacy, with strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Canva and confidence using web-based systems.
- Strong organisational and time-management skills, with the ability to manage a varied workload in a busy environment.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and collaboratively as part of a team.
- Strong interpersonal skills, with the ability to engage positively with patients, visitors, healthcare staff, artists, and volunteers.
- Strong interest in arts in health and a commitment to ongoing learning and professional development.
Personal Attributes:
- Flexible, resilient, and adaptable approach to working in a complex and sensitive setting.
- Clear passion for the arts and a strong commitment to improving wellbeing through creative engagement.
- Commitment to inclusive working, valuing diversity, and collaborative practice.
- Understanding of safeguarding principles and a commitment to working safely with vulnerable or at-risk groups.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
We’re recruiting an Events Coordinator to help run our city-centre climate action hub, called Imagine Leeds. Imagine Leeds is an innovative venue where people come together to plan and take action on climate, nature and social justice. It is part of the Climate Action Leeds Network, which was established in 2020.
This post is part of a three-year funding package of £493,000 to support community climate action in Leeds. The funding comes from the National Lottery, Leeds Community Foundation, Bunzl, the University of Leeds and North Star Coffee Roasters. Climate Action Leeds is run by a partnership made up of Voluntary Action Leeds and Leeds Love It Share It CIC.
We are looking for a hard working person who is experienced in organising and delivering events, so we can run an engaging series of events on topics relating to sustainability and social justice.
The successful candidate will help coordinate the day to day activities at Imagine Leeds. The venue provides space for events, meetings, co-working, exhibitions and networking. The successful candidate will contribute to the effective running of this well-loved venue, ensuring that it can continue to serve Leeds’ vibrant community of changemakers and facilitate engagement with thousands of people across the city.
Key outcomes for this role are:
- Bringing together a range of people and organisations to contribute to our mission imagining (and then creating) a more sustainable Leeds, that is zero carbon, nature friendly and socially just.
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Organising a minimum of 1 event each month, attracting at least 20 attendees.
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Contributing to the smooth and professional running of Imagine Leeds to help build its reputation as a valuable institution for the city.
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Supporting the mission to find a permanent home for Imagine Leeds.
Duties and responsibilities
In the course of their duties, this post will require joint working with other members of the Imagine Leeds team. Duties may change as the post and programme progresses. Any changes will be discussed with the postholder.
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Events organising
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Organising regular events at Imagine Leeds to bring people together to discuss the future of the city.
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Facilitating events in a way that encourages everyone to feel safe, welcome, and able to take part effectively.
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Widening participation so that people from a variety of backgrounds are able to get involved in Imagine Leeds events.
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Communications and displays
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Promoting Imagine Leeds and its events through a variety of communications channels including websites, mailing lists, social media, posters and leaflets.
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Contributing to the design and production of displays that help people understand how the city works today, and imagine a more sustainable future.
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Venue support and evaluation
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Supporting people using Imagine Leeds for their meetings and events, including tech setup, accessibility and inclusion, and opening and closing the venue.
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Ensure ongoing monitoring and evaluation of Imagine Leeds and its users’ activities in the venue.
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Facilities and operations
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Helping to take care of Imagine Leeds to ensure the venue has a professional look and feel, including tidying and cleaning, and offers a supportive environment for space users.
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Sharing responsibility for the security of Imagine Leeds, including its equipment, stock and facilities.
- Helping to improve the systems and processes used at Imagine Leeds, to ensure smooth operation and satisfaction of key stakeholders, regular users and visitors.
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General support and duties
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Attending team meetings, Imagine Leeds Steering Group meetings and programme-wide meetings and events.
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Providing information about Imagine Leeds for reports and funding bids.
- All team members are expected to:
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work within and promote the aims and objectives of Leeds Love It Share It CIC, Imagine Leeds and Climate Action Leeds, and present a positive image to the public and other partners.
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work within the Equal Opportunities framework and promote and support equality, diversity and inclusion within their work.
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work within our environmental and other policies at all times.
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take responsibility for their own safety, and ensure that colleagues and visitors are not exposed to danger.
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- Team members may be provided with training to support them in their work, to better deliver key tasks and to aid professional development.
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Some evening and weekend working may be required.
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Running the venue Imagine Leeds to bring people together to plan and take action on climate, nature and social justice.
The client requests no contact from agencies or media sales.
Music plays a unique and powerful role within the Royal British Legion’s Membership community, bringing people together. As Brand Coordinator, you will lead the musical direction of the Central Band of the Royal British Legion, delivering performances that sit at the heart of some of the organisation’s most significant commemorative, ceremonial and membership events. From high profile occasions and Annual Conference to prestigious public performances and fundraising events, this is an opportunity to take ownership of a highly respected musical programme with genuine national visibility and impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Working within the Membership, Armed Forces and Community Engagement Directorate, we are looking for an experienced and inspiring musical leader who can combine artistic excellence with strong relationship management and operational oversight. You will bring proven experience operating within a major military, ceremonial or similarly high-profile musical environment, alongside an expert understanding of military and classical repertoire, liturgical music and wider contemporary performance styles. Just as importantly, you will be someone who can build trusted relationships across the communities, supporting RBL licensed bands, advising on musical activities and working collaboratively with internal volunteer and staff teams, external stakeholders and military partners both in the UK and internationally.
This role offers the opportunity to shape and influence the future of music across the RBL communities while respecting the traditions and standards that make the Royal British Legion’s musical heritage so distinctive. Alongside leading the Central Band, you will play a key role in supporting membership and community engagement, ceremonial activity and events across the organisation.
We are seeking someone with positive presence, passion and credibility; a confident leader who can inspire musicians, uphold exceptional performance standards and deliver memorable experiences that reflect our charity’s ethos, values to widen awareness and community participation in RBL events.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).
Employee benefits include -
- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: W/C 15th June 2026 these will be face to face at our Head Office, Haig House which is based in London Bridge.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent communicator who is able to motivate and empower others?
We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
We have a part-time roles available (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers Leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
We are seeking a project coordinator to contribute research, project management and stakeholder management skills to support key projects advancing the consumer voice in the sustainability transition. This is a critical role in our team, and it comes with significant development opportunities.
An initial focus will be supporting delivery of key workstreams in our Clean Energy Futures Programme, where our vision is for an affordable and accessible energy system in which all people can enjoy the benefits of increasingly clean, decentralised and interconnected energy. You can explore our past achievements in promoting consumer interest in clean energy on our website, here: Clean Energy Futures - Consumers International.
The Research and Events Coordinator will work alongside the Strategy and Projects Leads for Clean Energy Futures to manage engagement with the communities of practice that feed into our Clean Energy Futures work. This includes the Member Taskforce on Energy and the Multi-stakeholder Expert Group, comprised of cross-sector experts from business, academia and government.
The Coordinator will also contribute to project delivery through research into energy policy and practice and report writing, as well as joining programme strategy discussions in a strongly collaborative and non-hierarchical environment. We also anticipate the Coordinator working closely with our Insights Lead to conduct desk research and stakeholder interviews to deliver insights components of Sustainability Programme workstreams.
After an initial 6-month period focused on Clean Energy Futures, there will be opportunities for the Coordinator to broaden their remit to other projects and topics within the Sustainability Programme.
Reflecting this breadth and the opportunities to grow, the Coordinator will initially report into the Director of Sustainability, who will provide guidance and mentoring support.
The ideal candidate is a highly organised, proactive and energetic individual who can demonstrate their knowledge and professional interest in sustainability and an understanding of the importance of consumers in the transition. They should be comfortable working remotely in a busy and varied global environment and able to communicate clearly and effectively, verbally and in writing.Prior knowledge of the energy sector is useful but not a pre-requisite.
This role can be shaped to focus on variety of potential topics, capabilities and opportunities as we grow the team, depending on the needs of the organisation and skills and interests of the individual.
The role is open to candidates globally.
Key Responsibilities
Key responsibilities of the role include the following:
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Project Coordination: Support the implementation of Sustainability Programme projects, with an initial focus on Clean Energy Futures. This will include managing project plans and tracking timelines for project deliverables, as well as engaging project partners to keep them updated on project progress.
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Research support: Support the Clean Energy Futures Strategy and Project Leads in conducting research and gathering examples and insights from our global network of stakeholders to inform the development of our analysis, reports and proposals. Support the Insights Lead with consumer insights research and stakeholder interviews.
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Community coordination and meeting organisation: Support organisation of in-person and online stakeholder workshops or meetings including supporting the development of agendas, invite lists and online and in-person logistical arrangements where needed. This may include project related meetings and representation at other events and high-level global moments such as COP31.
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Communications support: Draft, provide input to, and disseminate communications (e.g. meeting minutes, research reports, topic briefings) to project stakeholders, ensuring accurate, timely and appropriate communications.
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Strategic inputs: Contribute your thoughts and ideas to development and delivery of the clean energy futures and wider sustainability work programmes and strategy as needed.
The overall work of Consumers International:
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Work collaboratively with colleagues across the organisation to support the implementation of the Strategic and Business Plans.
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Contribute as needed to team meetings and other Consumers International-wide communication and outreach.
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Embody the culture and values of Consumers International and help us deliver on those.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
Our mission is to eliminate health inequalities in Wales for women, girls and people registered female at birth.

The client requests no contact from agencies or media sales.
The Business Development Coordinator is part of Mokoro’s small, collaborative Business Support team, with responsibility for leading business development activities across the consultancy portfolio.
The role requires strong coordination, writing and relationship management skills, alongside the ability to identify opportunities, develop high-quality proposals, and strengthen Mokoro’s networks and partnerships.
Job activities:
- Coordinate the identification and pursuit of relevant business opportunities aligned with Mokoro’s strategic priorities
- Coordinate the preparation of competitive tenders and proposals, including drafting high-quality submissions and coordinating inputs from colleagues and partners
- Develop assignment budgets as part of proposal preparation, ensuring alignment with company practice and financial targets
- Build and maintain Mokoro’s network of consultants, including identifying and engaging with new consultants and nurturing relationships with existing Principal Consultants and Associates to support current and future opportunities
- Develop and manage relationships with clients and delivery partners, including existing consortium partners, to support successful bids and ongoing collaboration
- Represent Mokoro in external meetings, events and engagements with partners and clients
- Maintain and improve business development systems and processes, including the consultant database
- Promote effective use of tools and innovation to enhance proposal development processes
Purpose of the Role:
Working collaboratively with Oxleas NHS Foundation Trust the successful candidate will be responsible for planning, delivering, and evaluating structured programmes of therapeutic, educational, and recreational activities for women in acute settings, supporting recovery, wellbeing, skill development, and positive risk-taking within a safe and trauma-informed environment. Working under the established Disability and mental health team at CACT, this project is the latest example of creative initiatives produced by this successful collaboration of voluntary and public sector.
Key Responsibilities (but not limited to):
• Design and deliver a varied programme of meaningful, structured activities (e.g. creative, physical, educational, life-skills, wellbeing-focused).
• Promote engagement, motivation, and inclusion, adapting activities to meet individual needs, abilities, and risk profiles.
• Work in a trauma-informed and gender-responsive way, recognising the complex needs of women in secure settings.
• Maintain safety and security at all times, following unit policies, risk assessments, and individual care plans.
• Collaborate closely with the multidisciplinary team (nursing, psychology, occupational therapy, security staff).
• Encourage the development of confidence, social skills, independence, and emotional regulation through activities.
• Monitor attendance, progress, and outcomes, contributing to care planning, reviews, and reports as required.
• Maintain accurate records and documentation in line with organisational and legal requirements.
• Support service users to develop skills that aid rehabilitation, recovery, and preparation for step-down or discharge.
• Ensure all activities comply with health and safety, equality, and safeguarding standards.
Genuine Occupational Requirement: This position is restricted to applicants from women under Schedule 9, Part 1 of the Equality Act 2010. This is essential to provide specific services to women within acute settings who have experience trauma, often gender based violence
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About Kirklees Better Outcomes Partnership (KBOP)
KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment.
The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.
About the Opportunity:
The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.
The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.
This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.
Key Responsibilities
· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.
· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.
· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.
· Once suitability has been confirmed, providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.
· Responding to any enquiry into the KBOP service. This will be via phone or email.
· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.
· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.
· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.
· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.
· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.
· Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.
Key Skills and Attributes for this role:
· Desire to support a unique impact-led project
· Commitment to listening to and empowering individuals to make their own choices.
· Good interpersonal skills with an ability to build rapport with a range of stakeholders
· High level of IT literacy with exceptional competence in excel
· Self motivated with an ability to work independently.
· Problem-solving skills
· Good analytical skills
· A methodical and logical approach
· Ability to plan work and meet deadlines
· Accuracy and attention to detail
· Able to work independently and as part of a team.
· Good standard of written and verbal communication skills. Able to collate and share information effectively.
· Adaptable and comfortable working in a fast-paced environment
· Experience of working in a Local Authority context
· Experience of assessing referrals into or delivery of support services in Kirklees
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE - we are only accepting applications through the Applied recruitment platform
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operations Coordinator
Location: Hybrid (London office and home)
Contract: Permanent
Working pattern: Four–day working week (32hours)
Reporting to: Head of Operations & Strategy
Salary: £30,000
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation.
This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively.
Key Responsibilities
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Support board and governance processes, including meetings and record-keeping
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Provide HR and finance administration, including recruitment coordination and invoice/expense processing
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Help manage day-to-day operations, including office coordination, IT and suppliers
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Act as Health & Safety Coordinator
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Support data processes alongside the Data Manager
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Contribute to cross-team projects and general organisational support
About You
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Experience in an administrative or operations role (charity or small organisation desirable)
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Highly organised, detail-oriented and able to manage multiple priorities
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Proactive, reliable and collaborative
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Strong communication skills and discretion with confidential information
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Comfortable working across a broad and varied remit
Experience in HR, finance, governance or CRM systems is helpful but not essential.
Working for Spinal Research
We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.
The client requests no contact from agencies or media sales.
Youth Development Coordinator
Location: Hybrid – some time at our office in Chopwell, delivery at various regional woodland sites, and some home working
Working pattern: You will be required to work at least 3 evenings per week, and some weekends, to deliver the Youth Programme
Hours: 28 hours per week (0.8 FTE), including some evening and weekend work
Salary: £27,500 pro rata (£22,000 actual salary for 28 hours/week)
How to Apply
Please note that CVs will not be accepted.
To apply, please complete the full application pack and self-disclosure form available on our website.
About Us
At Stomping Grounds North East, we believe every child and young person deserves to feel confident, connected, and capable of shaping their own future.
Through our nature-based youth work, we support children and young people to thrive — building confidence, relationships, and leadership skills in woodland spaces. Our work is inclusive, trauma-informed, and rooted in the belief that young people should have a voice in shaping the opportunities available to them.
Why Join Us
This is an opportunity to be part of something meaningful with a lasting impact on society and nature.
You’ll be working directly with children and young people to create real change — supporting them to build confidence, develop skills, and feel a stronger sense of belonging.
We are committed to being an inclusive and supportive employer that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those who are under-represented in the outdoor and environmental sector, and we aim to create a working environment where everyone can thrive.
We’re interested in hearing from applicants who have experience and understanding in the areas listed in the job description. You don’t need to meet every requirement — if you feel you would be a good fit for the role, we encourage you to apply.
Purpose of the role
The Youth Development Coordinator will lead and expand our youth development programmes, supporting hundreds of children and young people across Gateshead, Newcastle, and Northumberland to build wellbeing and a strong sense of belonging through nature-based programmes.
You will lead the delivery and coordination of our youth programmes, creating meaningful, structured opportunities for young people aged 5–18 to grow, connect, and develop skills for life.
You will play a key role in:
- Supporting young people to feel safer, more confident, and better able to manage emotions
- Creating opportunities for peer connection, leadership, and progression
- Developing pathways into volunteering, accredited training, and leadership roles
- Working alongside communities to ensure our programmes are inclusive, accessible, and shaped by young people themselves
This is a hands-on role combining programme delivery, coordination, mentoring, and relationship-building — ideal for someone passionate about youth work, connecting with nature, and making a lasting difference.
Key Responsibilities
Programme Delivery & Coordination
- Lead and coordinate the delivery of weekly Forest School and youth development sessions across multiple sites
- Plan and deliver structured, engaging programmes with clear outcomes for young people
- Support the development of a joined-up youth pathway from early years through to leadership opportunities
- Ensure sessions are inclusive, creative, and responsive to young people’s needs
- Carry out risk assessments and ensure safe, high-quality delivery at all times
Youth Development & Mentoring
- Develop a unified youth development and leadership framework
- Build strong, trusting relationships with children and young people aged 5–18
- Mentor and support young people on Forest School pathways to develop confidence, resilience, and social skills
- Create opportunities for peer mentoring and youth leadership
- Support young people to access volunteering, peer mentoring, and progression pathways
- Recognise and celebrate achievements through events, showcases, and storytelling
- Conduct observations and write reports to inform EHCPs, funding requirements, and partner communications
Partnerships & Community Engagement
- Build and maintain relationships with schools, families, and local partners
- Work collaboratively with external partners to ensure a holistic approach to participant development
- Engage young people and families in shaping and co-designing programmes to reflect their needs, aspirations, and lived experiences
- Increase access for those facing barriers to participation
Monitoring, Evaluation & Learning
- Track and evaluate participant progress, programme outcomes, and impacts on social, emotional, and leadership skills
- Gather feedback, case studies, and evidence of impact
- Contribute to reporting for funders and organisational learning using qualitative and quantitative data
- Use insight to continuously improve delivery
Volunteer Coordination
- Coordinate a volunteer management process
- Contribute to creating a positive and inclusive volunteer experience
- Support volunteers to build confidence and skills alongside young people
Safeguarding, Inclusion & Wellbeing
- Ensure programmes are trauma-informed, neurodivergent-affirming, culturally inclusive, and accessible
- Follow safeguarding, child protection, and risk management procedures
- Create environments where all young people feel safe, respected, and able to be themselves
Person Specification
Essential
- Previous experience in youth development work, outdoor learning, or similar settings
- Strong experience in project/programme coordination and delivery
- Experience delivering structured programmes with measurable outcomes
- Proven ability to mentor, motivate, and support young people, including those facing barriers or with additional needs
- Strong communication, leadership, and organisational skills
- A commitment to inclusivity, trauma-informed practice, and empowering young people
- A strong understanding of the challenges facing young people in the North East (particularly Gateshead, Newcastle, and Northumberland), or a willingness to develop this knowledge
- Knowledge of safeguarding, risk assessment, and child protection procedures
- Experience developing and maintaining relationships with stakeholders and delivery partners
Desirable
- Forest School Level 3 qualification (or willingness to work towards)
- Experience in Forest School, outdoor education, or nature-based youth work
- Experience in co-designing programmes or participatory practice
- Knowledge of SEND, neurodivergence, and trauma-informed approaches
- Experience in evaluation and reporting for funders or statutory bodies
Impact
Through your work, you will support hundreds of children and young people each year. This role will directly influence the lives of over 400 children and young people across the North East, particularly those facing disadvantage, exclusion, or systemic barriers.
By embedding structured pathways from early engagement to accredited leadership, you will help create a lasting legacy of confident, skilled, and empowered young people, ready to thrive in their communities and beyond.
You will be part of a team creating lasting change — not just for individuals, but for communities across the North East.
https://www.stomping-grounds.org/about-us/mission-and-values
The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.
Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.
About the role
This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.
Role specifics
We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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Location: London
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Permanent contract
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Full Time
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28,000-30,000 (+£2,000 London Weighting)
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Start Date: 1st August
A fantastic opportunity for an experienced facilitator ready to take on a leadership role. As a Lead Programme Coordinator, you will combine frontline delivery with team leadership and quality assurance, supporting a cluster of schools and a small team of PCs to deliver outstanding outcomes for young people.
As a Lead Programme Coordinator (LPC), you will be at the frontline of our work-facilitating weekly sessions with young people, managing school and business relationships, and ensuring high-quality programme delivery across your cluster. Alongside this, you will line manage 2–3 Programme Coordinators, act as deputy to your Delivery Manager, and play a key role in driving quality and consistency across your regional team.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management and quality assurance
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People management – line managing 2–3 Programme Coordinators
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Deputy Delivery Manager responsibilities
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Experience of line managing or supervising others – including setting clear targets, conducting 1:1s and supporting professional development
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Experience of quality assurance – reviewing data, identifying risk and taking action to improve delivery outcomes across a team
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply through CharityJobs.
Deadline - Midnight 10st June 2026
Please note: Applicants for this role will first go through out standard PC recruitment rounds, as outlined in the document.
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words.
The client requests no contact from agencies or media sales.
Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.




