Digital acquisition manager jobs
The Kids Network is looking for a volunteer recruitment officer to support the recruitment and onboarding of volunteers so that they can become mentors on our programme.
ABOUT THE ROLE
This role supports our work to run our programme by ensuring that we recruit and onboard enough volunteers to become our wonderful mentors.
As our Volunteer Recruitment Officer, you will be the first point of contact for people volunteering to be mentors. You will ensure that our volunteers receive the highest level of customer service and have a great experience in all contacts with our charity.
Working closely with the Volunteer Operations Leader, you will implement our volunteer onboarding journey, leading on pipeline outputs to support volunteers from application to active mentoring.
You will be organised, proactive, and personable, conducting interviews with prospective volunteer mentors, building external relationships and managing data and CRM systems.
5 days a week (35 hours)
£28,000
London-Based
Accountable to: Volunteer Operations Leader
Some weekend and evening work is required, which TOIL can be claimed
We will be holding first round calls on the week commencing 3rd November, with the form second round taking place on Friday 14th November
Benefits:
· Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
· Option for 2 Me days
· 25 days annual leave entitlement with one day accrued each year of service capped at 5 years
· Option to swap bank holidays for other religious holidays
· Team Socials
· Birthdays off
· Personal development budget
· Working in a value led organisation, where we see and share the impact we have on children every day!
Key responsibilities
Volunteer Recruitment pipeline:
· Respond to all incoming enquiries and volunteer applications in a timely manner and in line with the charity's recruitment processes
· Responsible for clear communication to all prospective mentors in the pipeline, always giving a high level of customer service to volunteers and answering queries in a friendly professional manner
· Ensure every prospective mentor fully understands the benefits of volunteering with The Kids Network and has a first-class onboarding experience.
· Conduct volunteer interviews on a weekly basis to meet demand
· Call volunteers on a regular basis to check in on their progress and supporting them with their volunteer journey
· Maintain excellent data hygiene, ensuring at all times the charities CRM salesforce is being updated to ensure the pipeline is maintained
· Maintain the organisation vetting platform, following up with all volunteers who are stuck at various stages of the vetting checks process
· Carry out all the training admin pre and post the training day, working with the Volunteer Operations Leader to ensure this runs smoothly with high attendance
· Deliver 1 day weekend volunteer training alongside our Delivery Team when required.
Volunteer Recruitment Outreach:
· Maintain our digital recruitment streams
· Understand the communities we work in, working with the Volunteer Operations Leader to establishing links with community groups and local opportunities to attract different demographics
· Attend volunteer recruitment fairs and networking opportunities to promote volunteering with The Kids Network.
· Support with the admin and set up for those wanting to volunteer through a placement
· Follow the charity’s communication guidance and support communications work to attract and retain volunteers
· Feed ideas into and help to create content for emails being sent to volunteers in the pipeline and potential volunteers outside the organisation
· Attend mentee and mentor group activity sessions from time to time to better understand the purpose of our work
· Be an ambassador for The Kids Network
Safer Recruitment & Safeguarding:
· Assess new incoming applications in line with suitability for the role and scoring criteria
· Vet volunteers at all stages of the recruitment process, including interview and training in line with the charities safer recruitment policy
· Collect references and conduct DBS and oversees checks in line with our safer recruitment practices
· Uphold our safeguarding principles and processes to the highest standard,
· Book and coordinate safer recruitment panels throughout the year,
· Act in compliance with our policies and processes at all times, using Salesforce CRM, ensuring data is stored and managed in line with GDPR,
About you
We are looking for a highly motivated, personable, strong communicator who is passionate about mentoring and volunteer recruitment. To be successful, you will be solution focused, organised, positive, proactive and creative.
PERSONAL SPECIFICATION
· Track record of managing and following processes effectively,
· Strong organisation and administration skills
· Excellent relationship building skills, ideally demonstrated through work with volunteers
· Ability to be solution focused and self-motivating, and be accountable for your own work
· Exceptional communication skills, with the ability to communicate to a range of audiences with impact
· Demonstrable attention to detail
· Excellent IT skills with ability to use spreadsheets, emails and databases effectively,
· Non-judgemental, self-motivated, pro-active, compassionate and solution focused.
Desirable:
· Track record of recruiting volunteers effectively or staff in a HR setting,
· Experience in following safeguarding processes
· Experience using Salesforce.
· Experience working hybrid
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network.
Due to the size of the team we are unfortunately unable to respond to every application
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The client requests no contact from agencies or media sales.
Thank you!
This is a fantastic opportunity to shape the development of Cheshire Wildlife Trust’s legacy and in memory fundraising.
Legacy Officer
Contract type: Permanent
Working hours: Part time 21 hours per week (Open to offering 28 hours per week)
Salary: £29,341 – £33,735 (full-time equivalent). Pro rata salary for 0.6 FTE: £17,604 – £20,241 (starting in the region of £17,604)
Location: Bickley Hall Farm, Malpas, SY14 8EF
As our new Legacy Officer, you will be at the heart of some of the most meaningful relationships we build—supporting individuals who want to leave a lasting gift for nature through their Will or in memory of a loved one.
You’ll lead on the marketing of legacies and will work with the Director of Fundraising & Communications to nurture relationships with legacy pledgers.
You’ll be the friendly, compassionate point of contact for legacy enquiries, nurturing conversations with care and confidence. From heartfelt one-to-one conversations to the delivery of inspiring and thoughtful events and tailored communications, you’ll help our supporters feel valued and inspired, knowing their gifts will make a difference for wildlife in Cheshire.
You’ll also work closely with solicitors, executors, and our team to ensure every gift is administered with professionalism and respect.
If you're a natural relationship-builder with experience in supporter care, fundraising or marketing, this is your chance to join a small but fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature.
You’ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you’re looking for a role where you can build on what you’ve achieved and see the difference you make every day, we’d love to hear from you.
Closing date: Midnight Sunday 26 October 2025
Interviews will be held on Tuesday the 4th of November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
You may be required to carry out a DBS check for this role.
Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position
No agencies please.
Thank you!
Location: Hybrid
Salary: £35,000 - £40,000 – Dependant on experience
Contracted Hours: 37.5 hours per week (5 days)
Job Type: Permanent
About Newlife
As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.
The Opportunity
This is a fantastic opportunity to play a key role in shaping a growing program, increasing unrestricted income, and transforming the lives of disabled children across the UK.
We are seeking an Individual Giving Fundraiser to lead the delivery of our individual giving program, with a focus on multi-channel campaigns, appeals, and supporter journeys.
This role will project manage all areas of individual giving, from concept through to delivery and evaluation, working with colleagues across Fundraising, Communications and Supporter Care to maxmise income, deepen supporter engagement, and grow sustainable regular giving.
You’ll be responsible for delivering existing appeals (e.g. our Christmas Appeal and Grand Draw), developing new fundraising products, and ensuring that donors receive thoughtful and inspiring journeys.
At Newlife, we believe every child with disabilities deserves the best possible future. For over 30 years, we’ve been the UK’s leading charitable provider of specialist equipment for disabled children.
We offer an emergency response service, delivering vital items to family homes often within 72 hours. Alongside this, we run a free, nurse-staffed national helpline, provide sensory toys through our Play Pod loan scheme, and campaign for policy change.
Our unique model combines a recycling and retail operation that generates income, creates inclusive employment opportunities, and delivers significant environmental benefits. Along with Support from trusts, corporates, communities, and individuals through traditional fundraising channels.
Together, these raise c.£15m annually, with c.£4m directly funding our services. Demand continues to rise making fundraising growth more urgent and more important than ever.
We are now investing in our Fundraising team to build a sustainable, supporter-led program that sits alongside our thriving social enterprise as a core income stream.
Key Responsibilities
Individual Giving & Campaign Delivery
- Deliver the individual giving operational plan, managing all campaigns and appeals within agreed budgets and income targets.
- Lead the development and delivery of multi-channel fundraising campaigns (direct mail, digital, email, retail-linked activity etc.), ensuring integrated messaging and brand consistency.
- Support the delivery and operations of the charity lottery
- Ensure all activities comply with the Fundraising Regulator’s Code of Practice, and relevant legislation around data, privacy, consent and Gift Aid.
Donor Acquisition & Retention
- Generate and convert new donor prospects, meeting agreed acquisition and income targets.
- Design and implement a regular giving proposition to acquire and retain committed donors.
- Oversee and optimise donor journeys, ensuring excellent stewardship, cross-sell and conversion opportunities, and seamless progression across the giving pyramid.
Innovation & Insight
- Review and refine the current appeals portfolio, identifying opportunities for growth.
- Work with available data to ensure strategic decisions are evidence-based and data-driven, using segmentation and testing to maximise impact.
- Research, explore and pilot new products and approaches to widen our supporter base and increase lifetime value.
- Set and monitor KPIs, reporting on performance and return on investment.
Cross-Team Collaboration
Work closely with colleagues across fundraising to maximise income and supporter engagement.
Develop strong relationships across Newlife’s wider teams, embedding fundraising within the organisation and ensuring sensitive and thoughtful involvement of families where appropriate.
Why Join Us?
At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.
Closing date for applications is 6th November 2025, first interviews will be taking place virtually week commencing 10th November 2025.
REF-224 521
Registered Charity
101 - 500
The UK’s largest charitable provider of specialist equipment for disabled children.
