We are looking for a fundraiser and digital engagement specialist to take on this exciting role of Digital Fundraising Manager within our Public Engagement Unit.

For almost 40 years, across nearly 50 countries, Action Against Hunger has led the global fight against hunger. We save the lives of children and their families. We are there for them before and after disaster strikes. We enable people to provide for themselves, see their children grow up strong, and build prosperous communities. In 2018, Action Against Hunger reached over 21 million people.

You will be comfortable taking responsibility for new projects and to work closely with the Individual Giving, Public Fundraising and the Data and Supporter care teams, to lead on digital acquisition of new supporters. You will lead on the development of our Public Engagement strategic plans for digital donor acquisition to inspire and engage new audiences.

You will have experience in setting up digital acquisition campaigns to become sustainable recruitment flows to grow supporter numbers. You will be passionate about digital marketing and have significant experience in one of the following fundraising disciplines: individual giving and/or mass marketing.

You may be working at Manager level or looking for your next step in your career and brimming with ideas to build on our digital fundraising portfolio. We are looking for a flexible team player with great communication skills who is innovative, detail-orientated and is equally comfortable analysing fundraising data or composing engaging fundraising calls to action.  You are comfortable working with a wide range of stakeholders, being collaborative but also able to lead on ideas when necessary.

We are looking for an experienced Fundraising Manager who will be responsible for developing and implementing the Fundraising Strategy for Vision Aid Overseas and for achieving our fundraising goals in respect to Individual Giving. This will include growing our donor base and identifying opportunities for income growth with a specific focus on the acquisition of new supporters and regular givers including those across the optical sector.  The role will also oversee the work of two staff working on fundraising from Institutions, Trusts and Foundations. 

We particularly encourage applications from Black, Asian, and Minority Ethnic (BAME) candidates 

We are looking for a skilled and dedicated professional to join our innovative media and communications team on a fixed term contract basis until end Apri 2021 (possibility of extension) at either our Surrey or Midlands office.  The successful candidate will report to the Media & Comms Manager and will mentor the Communications Assistant but also work closely with other members of the team.

You will deliver and continually refine the digital component of a major communications project to bring about positive and measurable behavioural change amongst people engaging in online child sexual abuse.

You will lead on website, organic and paid social media development and evaluation, working at the cutting edge of digital campaigning, managing key day-to-day relationships with PR agencies, government contacts and expert industry support.  You will be the Foundation's digital expert, training colleagues to broaden digital capacity across the organisation and be part of a national campaign that makes a real difference to society and individuals and protects children.

Role Summary

The Digital Fundraising Specialist is responsible for developing and executing digital fundraising strategies supported by the Fundraiser Lead and the International Communication Department. This person is responsible for creating online-campaigns that reach online target groups to generate new memberships and donations using the existing online channels (e.g. website, newsletter and social channels). The role requires strong skills in content creation for digital communication and a deep understanding of B2C marketing, fundraising, project management, and usability. You will work closely together with the international communications team to facilitate the use of the digital channels to significantly grow the supporter base of ProVeg across ProVeg countries and increase conversions from passive supporters to engaged donors.

Responsibilities:

ProVeg Germany

• Strategic & conceptual planning of online fundraising measures incl. implementation and further development to increase the annual income plan together with Fundraising Team
• Set up an annual E-Mail Marketing and online fundraising plan plus KPI system to constantly track performance, and implement ongoing campaign optimisation
• Management of the entire donor/member lifetime value in this channel (prospect/acquisition, conversion, upgrades, win-back) with the support of Fundraising Team
• Manage the state of the art online-tools and advertisement techniques to run campaigns
• Ongoing website analysis and optimisation (A/B testing and other user engagement analysis, updates of tools and content, SEO etc.)
• Coordinate and cooperate with external partners (agencies, other service providers)

ProVeg International

• Income generation-related content creation together with International Comms Team
• Service-Hub and Coaching: share insights, best practice and results with ProVeg countries for rolling out Online Fundraising plans in ProVeg countries step by step
• Provide standardised templates, tools and metrics (centralized) for ProVeg countries to run and analyse own campaign on country level
• Act as a service-hub when it comes to monitoring and evaluating KPIs and suggest technical tweaks in Newsletter tools for the ProVeg Countries

Competencies 

Required:

• At least 2 to 3 years of professional experience preferably in online marketing/fundraising at an international non-profit organization
• Strong analytical and technical skills with a track record of having conducted at least 4-6 major campaigns, generating a minimum of five-digit income figures per campaign
• Knowledge of multi-channel tracking and trends in online fundraising and giving
• Experience in CRM and online communication tools to generate donations and memberships
• Experience in developing and implementing Online-Fundraising/Marketing/Communication strategies
• Knowledge of the creation, testing and optimisation of online measures (advertising material, landing pages, etc.)
• Experience with editorial systems (e.g. TYPO3, WordPress), analysis tools (Google Analytics), e-mail tools and social networks / social media 
• Experience using A/B testing, surveys and other user engagement analysis tools in advocacy, fundraising and/or marketing capacity
• Experience in working with people from different backgrounds and a strong commitment to equal opportunities
• Excellent English language skills, German C1 Level is a plus (other languages are optional)
• Strong collaboration and excellent interpersonal skills with a positive & proactive work attitude and the ability to maintain positive employee relations
• Strong motivation to support the plant-based movement and alignment of your values with those of ProVeg International.
• Ability to work well under pressure and manage time effectively
• Willingness to undertake appropriate training as required

Preferred: 

• Completed study programme in the following preferred fields: Business Administration, Marketing, Communications, New Media/Digital Design, Fundraising or a comparable relevant field
• Good knowledge of social media fundraising strategy is an advantage
• Writing Skills, Online-Editorial and SEO Management qualification/experience
• Basic understanding of HTML and other web-based scripting languages 

Job details 

Reports to: Head of Fundraising

Department: Fundraising 

Location: Remote

Hours: 32-40 h per week

Salary: 28-35k Euros per year, depending on skills, experience and qualification

When 

Application deadline: 31.08.2020

Phone interviews: Second week of September

Face to face interviews: Last week of September

Start date: First or second week of October

Benefits of working with us

• A strong organisational focus on personal development and designated training budget
• Flexibility around working arrangements
• And last but not least: Become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet

Our Application Procedure

Your application should include a cover letter and CV. Please tell us how you found this job ad. Please submit your application using our online form. Thank you!

If you have successfully made it to the long list of applicants, you will be invited for a phone interview, usually within two weeks of the application deadline. Should you be shortlisted, the next steps will be:

1. An online task.
2. A virtual face-to-face interview.
3. If applicable, an optional ‘trial day”, that includes the handling of tasks that are typical for the role you are applying for. This step helps us to get to know you and your way of working better and gives you a chance to get a full picture of the job and our organisation. 
4. The final decision may require an additional interview, usually with Senior Management.

Diversity Statement

ProVeg is committed to equal employment opportunity for all, regardless of race, religion, colour, sex, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of colour, women, people with disabilities, people from LGBTQIA+ communities, elderly people, refugees and people living with HIV are strongly encouraged to apply.

Supporter Engagement Manager
Location: Flexible – Cambridge, Norwich or Ipswich
Salary: Up to £35,000 per annum, pro-rata.
Full or Part-time

Are you looking to join an ambitious and skilled fundraising team, take on a new challenge in a well-established organisation with an excellent brand and make a difference to the lives of life-threatened children and young people, and their families?

We are recruiting for a new Supporter Engagement Manager role, who will have a primary focus to develop and lead a new team to support our strategy to put donors at the heart of everything we do, inspiring and motivating more people to connect and contribute to the work of EACH.

You will have a thorough understanding of direct and digital marketing, donor development and supporter care, via channels inclusive of online and offline newsletters, email, and Facebook, significant experience of managing and producing fundraising and marketing campaigns, experience of managing income and expenditure budgets and of reviewing and developing strategic plans. You will be comfortable leading change and encouraging new ways of working.

The post holder will make an active contribution to the overall Fundraising department, providing support and advice on donor development, supporter acquisition, retention as well as lead and embed a culture of compliance and risk management across the Fundraising department, ensuring colleagues consider compliance as an integral part of the process when designing and delivering fundraising communications and activities.

The work base of this role can be flexible, to work from our Cambridge, Norwich or Ipswich sites. 

Closing date: Tuesday 8th September

To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

EACH is an equal opportunities employer and welcomes applications for all sections of the community. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

No agencies please.

We (Platypus Digital) are looking for a freelance paid search specialist to join our search marketing team.

You will plan, set up and optimise cross-channel Google Ads campaigns for our charity clients across search and display

We want to hear from you if you are:

• super-keen on search marketing and Google Ad Grants
• passionate about making a positive difference in the world through your work
• organised
• lovely to work with
• someone who has worked in-house at a charity or in an agency

About the role

Location: Currently remote.

Role type: Freelance or fixed term contract. We will also consider part time, full time and job share

Closing date for applications: Rolling applications. We will keep recruitment open until we find the right candidate.

How to apply: Complete the online application form

About us

We believe in using digital marketing for good. That’s why we use our skills in search marketing, social media advertising, data, Analytics and more to help charities.

We raise money for their campaigns, we bring their life-changing information to more people who need it, and we raise awareness of their vital work. That’s what you’ll be helping to achieve in this role. 

Responsibilities

Search marketing – 65% of your time

• Help maintain our clients Google Ads and Ad Grants accounts. You’ll work on areas like policies, keyword bids, budgets, impression share and quality score.
• Contribute to detailed keyword research and recommendations based on account structures and goals
• Draft effective, keyword-rich ad copy. You’ll tailor the copy to our clients’ objectives and Google’s best practices
• Use tools like Optmyzr, Wordstream and SEMrush, and information from user and stakeholder research to benchmark Google Ads account activity.
• Communicate with clients about all their paid search activity

Display advertising – 15% of your time

• Liaise with clients to optimise search, display prospecting and remarketing campaigns on Google Ads and the Google Display Network
• Contribute to planning campaign journeys using Google Analytics and platform-specific reporting tools
• Make creative recommendations based on insights from well planned creative and audience tests

Reporting – 20% of your time

• Build reports for clients using Google Data Studio and other third party reporting tools that show how we are meeting their objectives
• Report existing campaign activity, weekly tasks, optimisations and key insights to clients.
• Plan and build monthly insights reports covering important metrics like conversion rate, revenue and cost per acquisition
• Tell clients what they should do with the information in reports

Working with clients and the team – all the time

• Work with our clients to make sure we get the most out of our relationship and they are happy with our work
• Tell colleagues immediately when something goes wrong so they can help fix it
• Talk to colleagues about how projects are going

Essential knowledge and abilities

• Individual or agency Google Ads certifications from Google in Fundamentals, Search, Display, Video and Google Analytics.
• Demonstrable understanding of search marketing
• Strong attention to detail
• Ability to look at a set of data, and make recommendations off the back of it

Nice to have

• Experience in a digital campaigning or fundraising role in a charity
• Experience of working in agencies
• Managing projects using cloud-based tools like Asana and Google Drive

Personal qualities

• We only work for charities, so we look for commitment to charities and good causes in our candidates. This can be shown by having worked in charities, fundraising for or donating to charities, or volunteering for charities.
• Desire to live our values through your work and communication
• Ability to set a high standard for yourself and others in quality and efficiency of work
• Manage upward to use the expertise of others and flag concerns at the right times
• Natural curiosity in finding the best solution to problems yourself
• Strong belief and trust in the expertise of colleagues and clients
• Ability to delegate to others where needed
• Desire to help junior colleagues to develop and look out for their welfare

Equality

We are working hard to become an anti-racist and truly inclusive employer.

Our team is friendly, supportive and constantly working to improve its culture. We have a diverse team, and we really encourage applications from people of colour, women, new parents, people with disabilities and anyone identifying as LGBTQ+.

Platypus Digital is a Living Wage accredited employer.

Blind recruitment

We have a blind recruitment process in place for this role to minimise the possibility of unconscious bias. 

This means our shortlist will have names, education, links to social media profiles and locations removed to reduce the chance of unconscious bias, so we only take candidates forward based on ability.

Here’s the whole process.

1. Applicants complete an online application form
2. Personal information is removed by our HR company
3. They share the long-list with Platypus Digital
4. Platypus Digital shortlists based on application answers alone
5. Our HR company contacts the shortlisted candidates to arrange interview times (early and late slots are available)
6. The interview will start with a time limited test for the candidate to work through alone.
7. The interview questions will test search marketing ability. They will be scored individually by the panel, which will include someone from our HR company.
8. After the interview, the panel will gather the completed sheets and calculate scores.
9. Finally, we contact the successful candidate.

Interview questions

These will cover:

• how well you would adhere to our values (weighted one third of the total score)
• details of you create and optimise search campaigns (weighted one third of the total score)
• how you would communicate with our clients using email, video call and (when it’s safe) in-person meetings (weighted one third of the total score)

Promotion of this role

We are promoting this role through:

• Charityjob
• Our email list
• Our individual networks via email and social media
• One to one outreach by our staff and clients to reach networks it wouldn’t normally reach
• Umbrella organisations like Black Women in Tech
• One to one outreach

The interview panel will be Matt Collins (MD), Will Cardy (Head of search and data, who will work with the post holder) and Sian Whittington of Bespoke HR (who support Platypus Digital in all aspects of HR).

Decision criteria

The three interviewers will score each answer 1 (not demonstrated ability), 2 (partially demonstrated ability and 3 (fully demonstrated ability).

Interview scores will then be compared across three interviewers 

Total scores will be compared to find a candidate who demonstrates ability to do the job

Where ability scores are equal, the candidate with the best values scores will be selected

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

The position will play an important role in supporting the ongoing implementation of the development of Christian Aid's Individual Acquisition Program. As part of a small but high performing team, you will able to deliver campaigns, draft briefs, and analyze the performance of our campaigns. The recruitment of new regular donors is key to Christian Aid's strategy and the position will support our work across Lead Generation, DRTV, Digital, and Social campaigns. We also plan to test new channels in the next few years.

About you

You will have experience of working in Individual Giving, ideally with a focus on acquisition. You will be self-motivated and hardworking with a desire to improve campaigns and performance. You will have a happy and positive outlook on work and be keen to join a motivated and positive team.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

xxxxx

Development Manager (Direct Marketing)
Animal Welfare Charity, Central London (Home Working Currently)
12 Month Maternity Contract
£44,000 - £49,000

Charity People are delighted to be working with this Global Animal Welfare Charity, to recruit an outstanding direct marketing professional to manage a range of exciting campaigns. We are looking for a Development Manager to work on a 12 month maternity contract to drive, develop and oversee the organisation's fundraising and income generation development programme, focussing on direct mail (acquisition and retention), telephone and digital fundraising platforms.

You will manage the development strategy and plan, with key aims on increasing donor acquisition; donor growth, improving donor retention; and (to a lesser extent) building the prospect pipeline for corporate and major donors, with the aim of securing partnerships and high value donations.

You will also work to deliver against the Charity's engagement and income targets and to play a key role in shaping the marketing and communications around their donor engagement programme. You must have demonstrable experience and a proven track record of leading income generation strategies and direct marketing experience via online and offline channels (particularly appeal management).

As an enthusiastic self-starter with a hands-on approach, you will be capable of working independently or as part of a multi-disciplined team. You will be an inspirational leader and provide direct line management to the Development Officer.

This role is vital to the ongoing success of the Charity. Ideally you will be a Direct Marketing Manager or Individual Giving Manager with strong leadership, strategic and knowledge of fundraising.

Interested applicants should send their CV in the first instance.

Are you a strong all-rounder in fundraising with specific strength in individual giving? Can you inspire and motivate donors and fundraisers to engage with the organisation more often and more deeply? If so, this is an exciting opportunity to join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial Spondyloarthritis. We want to build on our fundraising success and develop a stronger and more diversified income base to secure the funds to deliver our vision.

You will have a good mix of relationship, communications and technical skills. You will develop existing and new propositions, products and audiences, and deliver creative supporter journeys that build long-term loyalty and value. A natural relationship builder, you will work across all areas of fundraising.

If this sounds like you, then please get in touch. We would love to hear from you. You will need to submit your CV together with two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 9am on 11 August. Interviews will be held on 25 August. For further information, and to submit your application, contact Katie Lyall. 

The Benefits

• Salary up to £40,000 p.a.
• Employer pension contribution of 10%
• 25 days annual leave plus 3 days leave between Christmas and New Year
• Flexible working
• Time off in Lieu scheme
• Death in Service benefit to loved ones

Thank you for your interest in NASS!

STRUCTURE AND PURPOSE OF THE ROLE

As Associate Director, Digital Engagement (International) you will be based in the London office or work remotely and will be part of the Mass Markets team.

In this role, you will focus on strategically chosen, globally distributed digital fundraising and engagement projects for IRC. This will include working to support emerging and established fundraising programmes on key activities that drive income generation. You will also have oversight and strategic responsibility for our remote digital programme and the acquisition and development of donors where IRC does not have a physical presence in country i.e. via remote digital activity.

Focusing on both donor acquisition and engagement, you will play a key role in helping the IRC to achieve objectives which are central to the Private Sector Engagement Strategy. These objectives include diversifying our income streams globally and increasing income for our beneficiary programs around the world.

SCOPE AND AUTHORITY

Authority:

The post holder has authority to make strategic and implementation decisions regarding the delivery and optimisation of the remote digital fundraising and engagement programme to maximise financial returns to IRC in the short and long term.

You will continually assess the most strategic projects across the organisation where support including guidance and direct implementation to in-country programs can have significant impact. You will assess where value can be added, balancing this against remote markets opportunities, make work-planning recommendations to be agreed with your line manager and relevant Directors of national Mass Markets programmes as appropriate.

Responsibility for Resources:

• Coordination and oversight the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
• Line management of Digital Fundraising Officer (International), including working with them to ensure their time is allocated effectively across the strategic project pipeline.
• Holds the Global Digital Budget including making decisions on spend in order to return the maximum returns to IRC.

KEY WORKING RELATIONSHIPS

• All national and international Mass Markets fundraising teams
• Global comms and Marcomms teams
• Fundraising consultants, agencies, freelancers and other key suppliers
• Colleagues within other GPP depts as needed
• IT/Tech/Systems teams
• Colleagues in Legal, Finance, Procurement and HR

KEY ACCOUNTABILITIES

Internal guidance and support (60%)

• Work on strategically identified projects to review, strategies and plan key digital fundraising activities across markets. This may include for example temporary leadership/review of national email or ads, programmes,and providing support through planning/delivery of high impact technical projects such as UX reviews and platform integration work.
• Deploy and manage the Digital Fundraising Officer (International), to work on the implementation side of income generating activities (e.g. digital ad and email set-up, copy-writing etc) and support on hands-on delivery of these activities when required.
• Maintain clear and regular lines of communication with heads of national Mass Markets teams and senior leadership in order to continually assess areas where short-term strategic and implementation capacity would add value.
• Draw up recommendations on the basis of these conversations that can then be developed into TORs and project plans for future support.
• Work to lead digital fundraising standards and expertise across the organization, driving collaboration and cohesion across national market teams, ensuring learnings and approaches are shared and leveraged, and that a clear ‘community of practice’ is developed.

Strategy and oversight of remote markets programme (20%)

Oversee and direct IRC’s remote global digital fundraising and engagement program. The post-holder is responsible for developing the strategy for this programme and for ensuring all implementation carried out by the Digital Fundraising Officer (International) meets the highest possible standard and to agreed priorities. Key aspects include:

• Overseeing the testing of remote markets Facebook Ad campaigns via paid advertising whether for recruitment of standard donor, emergency donors, to generate Rescue Gifts, to acquire leads or grow IRC’s sustainer (regular donors) file, and making decisions about campaign roll-out should these tests be successful
• Act as the key point of contact for IRC’s global Rescue Gifts site (Shopify) and ensure the site is maintained and updated as needed, including, overseeing data integrations and bespoke functionality and improving user experience and conversion if prioritised.
• Oversee any Search Engine Marketing Campaigns (and any other acquisition campaigns via digital channels for remote markets) for acquiring new donors. Manage IRC’s agency/suppliers where these activities are outsourced
• Oversee the supporter journey including welcome series, supporter communications cycles email – currently using IBM Watson / Silverpop and implemented primarily by the Digital Fundraising Officer (International).
• Oversee the global donation pages and manage implementation of new pages if and when required – currently using Springboard. (In close collaboration with the US and UK who are using the same systems).
• Ensure that tracking on activity is in place to ensure that activities can be monitored and analysed
• Ensure that critical data metrics are measured and regularly reviewed to improve performance
• Develop and lead in the creative approaches used for global digital activity and work with colleagues in the creative and brand teams to ensure all paid recruitment materials are on brand and of the highest quality
• Ensure regular real-time status reports on activities and campaigns are produced to the highest possible standard.
• Oversee the creation of marketing assets that meet campaign needs, goals and network specifications.
• Manage supplier relationships including developers and the like.
• Coordinate with IRC’s procurement team and HR teams in order to ensure contracts are developed and delivered on time and to IRC standards.
• Stay abreast of rapidly changing ad platforms and advise on new opportunities
• Be a key member of the Global Digital team demonstrating a commitment to the principles and policies of the “IRC Way” – IRC Global Standards for Professional Conduct including integrity, service, accountability and equality.

Supporting change (20%)

• Work collaboratively with colleagues in the IRC network to share and assist in digital best practice sharing and implementation.
• Work collaboratively with Digital and Communications colleagues globally to maximize fundraising opportunities and financial returns.
• Ensure global digital fundraising practices are compliant with fundraising and other relevant regulatory standards.
• Be aware and mindful of cultural differences across multiple markets including what will help IRC generate income from them e.g. gift giving moments per market, media moments which may help us raise more income etc.
• Monitor developments and trends in global digital fundraising
• Contribute to overall strategic and financial planning as required
• Participate in Fundraising team meetings and events
• Carry out other duties as required to maximize IRC’s global digital fundraising.
• Fight for the organization to continue to become more agile and thus supporting digital efforts
• On occasion the give inputs, advice and support in the development of digital fundraising and engagement in markets with in-country operations such as US, UK, German or Sweden

PERSON SPECIFICATION

Experience:

Essential

• Demonstrable experience of leading, developing and managing digital marketing campaigns, ideally remotely, from initial strategic thinking through to planning activity, implementing activity and reporting on it.
• Demonstrable experience of developing, implementing and monitoring of paid digital fundraising campaigns with a particular emphasis on Facebook paid advertising and across multiple markets.
• Demonstrable experience in marketing to mass audiences in international organisations
• Experience in a digital fundraising or marketing role on a strategic level and team leadership level
• Experience of developing and implementing digital fundraising strategies.
• Experience of working collaboratively with members of a fundraising team and across departments
• Experience of fundraising for sustainers (regular donors)
• Experience of working with SalesForce or equivalent eCRM
• Proven ability using analytics to inform and influence decision-making
• Proven ability of managing varied and complex tools and platforms such as SalesForce, Silverpop and the like.
• People person always looking for insights beyond the data – experience of working in close collaboration across varied teams and time zones
• Excellent IT skills including digital marketing tools such as Google Analytics, Facebook Business Manager / Power Editor, AdWords and Microsoft packages (Word, Excel, PowerPoint and Outlook)
• Well-developed verbal and written communication skills, to deal effectively, efficiently and appropriately with internal and external audiences
• Excellent financial and numeracy skills
• Acute attention to detail.
• Excellent organizational skills, including the ability to plan and prioritise in order to handle a complex, varied workload
• Able to establish and build relationships with colleagues and external stakeholders at all levels and from a variety of backgrounds
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Able to travel on occasion – for example to attend international meetings.
• Understanding of fundraising practices, codes of conduct and the basics of NGO legislation, privacy laws, GDPR etc.

Desirable

• Understanding of digital fundraising in multiple markets and fundraising remotely to them.

The deadline for applications is midnight between Sunday 9th August / Monday 10th August 2020.

Interviews will take place in the week of 17th August 2020. 

Candidates must have the right to work in the UK.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

Job title: Retail Marketing Manager

Region: Homebased - South England, with some travel into London Head Office as required

Directorate: Fundraising

Contract: 6 Month contract, full time 35 hours per week

Salary: £36,500 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive when working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

The purpose of this role is to deliver key marketing objectives for the Poppy Shop, the official online shop of the Royal British Legion – to drive sales, deliver growth through new customer acquisition and overall brand awareness of the Poppy Shop. Specifically, the role will be:

• Responsible for the advertising and marketing of all Poppy Shop products, ensuring marketing communications are relevant to the target audience, timely and an effective use of budget.

• Working with the buying function to create and execute a multi-channel marketing plan based on new and existing products that will drive topline revenue and interest for the Poppy Shop.

• Using product knowledge and customer insight to create campaigns that are supporter focused, engaging and drive customer action.

• Liaising with external suppliers and internal functions to ensure marketing plan is executed on time, on budget and in keeping with the main Legion brand activities.

• Implementation and continual review of a robust email strategy applying segmentation, personalisation and targeting where appropriate to deliver retention targets through robust journey planning

The successful candidate will have strong demonstrable experience in marketing within a multi-channel retail environment, including full project management of integrated direct marketing, advertising and other customer communication campaigns. Ideally, the successful candidate would have experience in planning, executing and reviewing digital marketing campaigns. They will also be comfortable controlling and planning marketing spends, monitoring ROI, and be able to demonstrate success in achieving commercial targets.

The candidate will be customer focused and have strong planning, organising and communication skills.

Due to the evolving ways of working, and the impact of COVID, this role is remote based with access to the regional offices or the Head office as required. Willingness to work outside of normal office hours when appropriate, such as Remembrance-tide is important.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date: Sunday 9th August 2020

Virtual Interviews: w/c 17th August 2020

We are the UK Jewish community’s leading international development and humanitarian agency. We tackle poverty, helping the world’s poorest Jews and reaching beyond our community. 

The post holder will join World Jewish Relief’s Fundraising and Communications team, an energetic and ambitious 11 person department. You will work alongside our Digital Communications Manager, Marketing Officer and Fundraisers to create exciting campaigns, ensuring that there is team collaboration on all major output and consistency of messaging throughout.

The Communications and Campaigns Manager will be a passionate and vocal advocate of World Jewish Relief’s work, seeking to influence supporters, press, media and the wider Jewish community. You will immerse yourself in our operational activities to understand what we do, how we do it , where and with whom. You will bring intellect and substance to our communications ensuring that we are recognised as experts in our field, able to change the lives of those we assist. You will rapidly be able to speak thoughtfully on complex issues of international humanitarian and development assistance. Where possible we will assist you to travel and see our programmes in operation. You will be the first point of contact for all press and media, proactively developing content and campaigns to strengthen the profile of the organisation. If you care about tangibly making a difference globally, are ambitious, have outstanding communications capabilities and have significant energy then this is a brilliant opportunity for you. 

Overview of The Union

Since our founding as a global scientific organisation in 1920, The Union has drawn from the best evidence and the skills, expertise and reach of our staff, consultants and membership in order to advance solutions to the most pressing public health challenges affecting people living in poverty around the world.

The Union has thousands of individual and organisational members forming an international network of huge influence and knowledge that is the bedrock of our work.

We have three main approaches to achieving our mission:

• As a scientific organisation, The Union’s approach starts with evidence. We conduct research so that we can know the nature of the challenges we face and their most effective solutions.

• Through our peer-reviewed journals, our global and regional conferences, and through training courses and technical assistance, we provide platforms for sharing scientific knowledge with stakeholders around the world. A flagship Union event each year is The Union World Conference on Lung Health where over 3,000 participants come from around the world to learn about the latest research, policy developments and programmatic advances. The conference attracts high profile, influential speakers including those who have survived TB as well as Ministers of Health and leading researchers.

• By directly delivering health services and advocating on behalf of those affected by tuberculosis and lung disease, we directly act on the best available scientific knowledge.

Know. Share. Act. These principles have driven The Union’s work since its founding.

Do you have an excellent track record of leading and managing the development of membership in a member association? Have you got strong experience planning and delivering commercial, digitally-driven strategies, and leading teams to implement these successfully?

Do you want to make a real difference to the Public Health sector? We are looking for an outstanding Head of Membership to lead the development and further growth of The Union’s membership. 

Fixed term contract 1-2 years (TBD) with the potential to extend or move to permanent.

Head of Membership

The post will oversee the ongoing development, delivery and management of The Union’s Membership and will share that expertise organisation wide. They will lead on the development of all elements of The Union’s Membership scheme and develop and maintain all processes to manage and grow the reach. This post drive ambitious growth targets and work with the teams to sell membership and retain current members.

We are seeking a Head of Membership to:

• Lead the ongoing development and delivery of the membership growth and retention strategy, planning steps to improve the support we provide to our members, and through this to grow our membership

• Deliver against ambitious membership growth targets- by developing and executing ongoing engagement programmes and recruitment strategies

• Work with colleagues to plan and monitor campaigns to increase our acquisition, retention and engagement with members

• Lead the planning and delivery of member workshops and consultations when necessary to ensure the product remains fit for purpose

• Support the ongoing development and delivery of departmental processes, including renewals, joining, and elections

• Drive membership marketing and communications programmes, supporting content generation and stepping in to develop communications where appropriate

• Oversee and deliver regular reports to support the overall positioning of the team and membership internally and with senior members including staff meetings, Membership Committee, Board

• Support the development of the team

  Reporting in to the Membership Director, you will play a key role in the wider Union

Applicants must be able to demonstrate the following essential requirements in particular:

• Proven track record managing development of membership, with significant experience planning, delivering and exceeding commercial strategies and targets

• Membership Marketing experience, good writing skills, significant experience developing engagement programmes

• Experience leading development and management of digital business systems, websites, and e-learning, and using CRM to analyse and plan membership engagement

• Management of P&Ls, and budgets

• Regular collaboration across departments, especially communications

  To apply please submit a current CV along with a cover letter, no more than 2 sides of A4, addressing how you meet the criteria within the person spec and job description, for the role. Please provide examples of your work to illustrate your experience.

Are you an experienced Community Fundraiser with leadership experience? If so, I would like to hear from you. I am working with one of the UK's leading charities who has a new requirement for a Head of Central Community Fundraising and Marketing (Fixed term, until the end of July 2021).

This is a fantastic opportunity to lead a driven, talented team of ten in a year of exciting opportunity for digital innovation across their products.

You will manage a high performing team , enabling them to develop new community fundraising propositions, seek out digital innovation opportunities, provide comprehensive supporter care and stewardship to supporters, champion and evolve the working relationship with the Regional Community Fundraising team and achieve marketing acquisition targets across Community and Events.

To be considered you will need to have Community Fundraising, Mass Participation, and/ or individual giving experience. You will need to be organised, personable, have a keen interest in leadership and new product development.

Please get in touch with Natalie at Harris Hill for further information on 0207 820 7336 / [email protected]

Applications will be considered on a rolling basis and only suitable candidates will be contacted.

I look forward to hearing from you.