Digital and website manager jobs

Summary of Role

Reporting to the Head of Income Generation and Marketing, this newly formed role is responsible for helping develop and execute Muslim Aid’s digital marketing strategy, operational plans, digital campaign activities and website management. The role manages and serves as the main contact for Muslim Aid’s Digital Marketing and online suppliers and has day-to-day management of digital marketing operations budget. The role will work the Income Generation and Marketing team and support other functions including volunteer; fundraising; philanthropy and international programmes teams to maximise online impact.

About the Role

The main responsibilities of this role will be to:

1. Develop and execute Muslim Aid’s Digital Marketing Strategy.
2. Plan and implement (with partners) integrated Search. Display and Video campaigns on platforms.
3. Devise digital media plans for Muslim Aid campaigns. including display and video campaigns.
4. Work with the Income Generation & Marketing teams to deliver integrated campaigns and ensure MA’s key campaigns are reflected in our digital channels.
5. Analyse and report from Google Analytics and other relevant tools to optimise campaigns.
6. Project Manage and provide digital marketing expertise on cross organisational projects as required.

About You

To be successful in this role you will have:

• Significant experience of digital marketing to generate income
• Track record of producing content in support of marketing strategy to drive online conversion
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries Strong understanding and experience of performance advertising (Search, Display and Video)
• Strong independent judgement in managing external organisations and internal contacts
• Have demonstrable understanding of Email Marketing, SEO, CMS & CRM
• Sound knowledge of the digital media buying ecosystem (CPC, CPA, CPM, ROI, LTV)

Why you should Apply

If you have the passion to bring much needed relief and hope to the most needy and vulnerable by utilising your Digital Marketing skills, then this is an exciting time to join our Income Generation team and help us continue making a positive difference around the world

Benefits you will enjoy if you work for us: 

• 37 days holiday (including Bank Holidays and Privilege days) Pro rata
• Hybrid working
• Employee benefits with Perkbox 
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 

We are interviewing on a rolling basis so apply at your earliest convenience. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Job title: Digital Manager 

Responsible to: Head of Communications

Line Management: N/A

Contract type: Permanent 

Location: London – St Martin-in-the-Fields, Trafalgar Square. We offer flexible and hybrid working but office-based work will be essential on a regular basis. 

Salary: £41,000 per annum 

Main purpose of role: Manage digital activity across St Martin-in-the-Fields Charity

Main duties and responsibilities:  

Digital Strategy and Project Management

• Support the Head of Communications to design the comms strategy relating to all digital activity at St Martin-in-the-Fields Charity
• Support the Head of Communications to deliver a single, coordinated St Martin-in-the-Fields Charity brand identity
• Coordinate and manage all online platforms – currently multiple websites for both the Charity and the Frontline Network
• Lead Social Media Strategy and manage all social media channels – Facebook, Twitter, Instagram and LinkedIn
• Manage directly and or oversee, where needed, all digital projects including SEO, website development, paid search and paid social – including all those relating to the annual BBC Radio 4 Christmas Appeal
• Measure and evaluate digital activity via regular reporting – for example, quarterly and Trustee reports including website and social media statistics
• Work closely with colleagues across both Fundraising and Programmes teams to ensure delivery of their campaigns, projects and communications, and support their digital learning
• Manage relationships including suppliers who support the Charity’s digital projects and internal and external stakeholders (St Martin’s charities, the BBC, external agencies and creative freelancers)
• Working closely with the Head of Communications to manage income and expenditure for digital activity

This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.

Person Specification 

• Excellent interpersonal skills, working across all levels from external stakeholders, suppliers and colleagues
• Experience in producing and managing digital content across a wide range of platforms and channels – able to proofread and edit quality written copy
• Experience in managing social media channels including Twitter, Facebook, Instagram and LinkedIn
• Strong project management skills – able to run multiple projects concurrently
• Able to work under pressure and with initiative
• Knowledge of software and platforms including: WordPress, Google Analytics, Google Tag Manager, Google Ads Manager, Adobe Suites (including Photoshop and InDesign), Meta Business Suite and Buffer

How to apply

If you are passionate about our work to address homelessness and would like to join the team as Digital Manager, please provide via our website:

• A current comprehensive CV outlining your key achievements in previous and current roles with details of two referees (who will not be contacted without your prior consent) 
• A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the role and person specification 

Deadline for receipt of completed applications: Sunday 21 August 2022 at 11.59pm. Interviews are expected to be held at St Martin-in-the-Fields the week beginning 5 September 2022.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Lead Digital Analyst.

The Lead Digital Analyst is at the forefront of ensuring we are data-driven; reliably measuring, reporting, and surfacing insights from the wide range of marketing that we undertake to raise crucial awareness, engagement, and funds for the critical work UNICEF does around the world.

We’re looking for an experienced analyst, who is comfortable working in a complex, performance marketing focused role, and can work across the full data life cycle, from implementing tracking for new products and platforms, through monitoring, reporting and analysis of data from a range of common marketing data platforms (Web Analytics, Facebook, Adwords, etc.).

Closing date: 5pm, Friday 19 August 2022.

Interview date: Thursday, 1 September 2022 via video conferencing (MS Teams).

In return, we offer:

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
• outstanding training and learning opportunities and the support to flourish in your role
• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
• the opportunity to work in a leading children’s organisation making a difference to children around the world

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We are happy to discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Digital Communications Manager 

Hours: Full time, flexible 

Salary: Approx £33,935 (+3,000 per annum London Weighting)

Contract: Permanent 

Based: London /open to home-based from other locations with ability to travel to London.

Deadline: 5 September 2022, 9am.

Interview date: 12 September 2022 (Provisional)

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life.  

Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.  The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of over 10,000 Living Wage Employers. The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for over 340,000 low paid workers. 

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience using a website CMS and other digital tools that will support engagement with the real Living Wage across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.

As part of a busy team of communications specialists in a growing team, this role will be responsible for shaping and managing digital communications plans through our website, social media and email marketing. This also includes opportunities to develop and deliver innovative digital campaigns and materials to increase visibility of the Living Wage, other key areas of work (e.g. Living Hours) and drive greater interest in accreditation. This role will also oversee internal communications with our accredited network. 

 You will also be responsible for delivering the digital growth strategy, including the digital strategy for Living Wage Week and other key campaign moments, and there will be a need for budget management.

 This role will responsible for line management of a Communications Officer, who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting personal development of team members. This role will report to the Senior Communications and Marketing Manager, and will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign. 

Main Responsibilities 

Situational awareness and research: 

• Lead the team in understanding of digital communications trends, innovations that we could leverage to enhance our work.

• Develop an in-depth understanding of the positions and interests of key stakeholders; along with growing awareness of how they may be influenced.

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

 Strategy development:

• Work closely with the Senior Communications and Marketing Manager to shape the digital and social media strategy, ensuring it is integrated with wider communications and campaigns strategies. 

• Participate in development of wider communications and campaigns strategies, contributing tactical and creative ideas around implementation. 

• Manage budgets for the digital growth strategy. 

 Reputational and risk management:

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

 Materials development and dissemination: 

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

 Social media: 

• Able to lead team on use of social media to raise awareness of the Living Wage and champion responsible employers to grow our movement; able to generate innovative approaches to drive engagement.

• Oversee Communications Officer’s to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, building the profile of our new work strands, e.g. Living Wage Places and Living Hours. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media and SEO through our Google AdWords account. 

 Website: 

• Manage development of the Living Wage Foundation website, including relationships with external developers to ensure a consistent and effective website. 

• Support on development of a members dashboard area to improve processes and enhance the accreditation experience. 

• Source and create original content for both the Living Wage Foundation and external websites such as blog posts, case studies, guidance and general pages. 

• Audit and review existing website content to ensure it is effective and up-to-date, liaising with developers where appropriate. 

• Use insights and analytics to monitor the success of the website. 

 External relationships: 

• Collaborate with prominent Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

 Campaigns and events management:

• Develop creative digital marketing campaigns that promote the Living Wage and our key messages, influence public opinion, champion Living Wage Employers and encourage accreditation.

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice  for organisational campaign and event priorities.

 Internal comms and knowledge management: 

• Liaise with the Living Wage and Citizens UK colleagues to keep up-to-date with news to share with key stakeholders. 

• Provide digital support and advice to colleagues across numerous projects, this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

 Internal relationships:

• Line management of the Communications Officer and occasional interns. 

• Ability to manage or coordinate staff across the organisation. 

 Key skills

• Digital communications expertise: Website, social media, email communications 

• Experience working with external agencies/freelancers 

• Understanding of digital tools e.g. SEO platforms (Google Ad words) analytics platforms (Google Analytics) and Design platforms (Adobe Photoshop, InDesign, illustrator, premiere pro, Canva etc)

• Strong written communications 

• Content strategies 

• Working across multiple projects

• Ability to work within a team and manage work of others 

• Good analytical and evaluation skills

• Quality control of others work 

As Growth Manager at Charity Digital, you will be joining a charity dedicated to helping charities increase their impact through digital transformation. Your key function will be to drive traffic to the Charity Digital website, and convert traffic into content views, registrations, and discounted software purchasers. You’ll be responsible for growing the Charity Digital audience both as a website database and as a community through our social channels and physical event platforms.

You will have a data-driven, solution-orientated, and audience-led mindset. You’ll be an expert in user experience, regularly conducting projects to understand user behaviours and needs, and create streamlined journeys to encourage interaction with our services.

Lastly, you will be a leader and communicator with a proven ability to motivate your team of 2 and pull multiple parts together to deliver strategic outcomes. As a senior member of the marketing team, you’ll be a champion for the team and the organisation as a whole.

Key responsibilities

· Oversee user acquisition and retention strategy, driving traffic to the Charity Digital website and keeping users there.

· Responsible for growing the Charity Digital user base through a wide range of marketing tactics and channels

· Understand user behaviour and motivations to launch initiatives that will increase engagement

· Lead research projects to improve user experience and better understand user needs

· Maintain and cleanse the CRM following data best practice and guidelines

· Use the data we collect to make informed marketing decisions that help us acquire and retain users.

· Adopt test, learn, and fail forward mindset constantly trying new things, bringing fresh ideas to growth projects, and using learnings to improve.

· Be the ambassador for the Charity Digital brand, ensuring users see us as we want to be seen and support the communications executive in the development of the Charity Digital community

· Manage the growth and engagement team to deliver and surpass monthly and quarterly targets

· Be a senior member of the marketing team by contributing to a positive team culture and working practices that create an equitable work environment for all

· Support the well-being and personal development of the growth team

The ideal candidate will be:

• An experienced marketer - have 5 years growth marketing experience including line management 
• Audience-led – understand that how we grow relies heavily on our existing audience and make all decisions with them in mind
• Make decision backed by data – use the extensive data we collect to drive our campaigns, decisions, and improvements
• Strive for better – if something is broken, fix it. If something is not broken, how can it be done better?
• Results focused - constantly evaluating the impact of growth/engagement efforts, and explore ways to improve elements and surpass targets
• Social impact driven – with a demonstrated interest in or experience of working in the charity sector
• Supremely organised – with a track record of working on multiple tasks and projects at the same time
• Process heavy - regularly analyse and update processes to ensure stakeholders buy into changes as they happen
• A great communicator - able to manage and communicate effectively and clearly with the Charity Digital audience
• A strong team leader - able to motivate your team and effectively communicate strategies and goals to deliver high-performing campaigns and strategies
• An eager learner – should learn from all around you and use feedback to continuously improve Charity Digital’s growth marketing
• A supportive team member – able to not only lead your team but actively and positively contribute to the wider team and organisational culture

About us

At Charity Digital our mission is simple, we want to help other charities increase their impact by empowering them to be more digital. And we do this through 3 key activities:

• Providing access to the software products charities need, at dramatically reduced prices
• Publishing content (articles, podcasts, videos, webinars etc.) that educate charity professionals and volunteers on how to make better use of digital tools and technologies
• Running physical and virtual events and programmes that upskill charity professionals and volunteers, inspiring them to share those skills and make changes in their organisations

Over the last 3 years, we have made strides in developing the value we offer to charities and their employees. We’ve seen exponential growth - doubling our user base, launching our #BeMoreDigital conference and virtual event days, and granting the sector access to almost £50m of software savings.

Why work for Charity Digital

This is an opportunity to join a rapidly developing charity and have a real impact on the future direction and success of the organisation. Success in this role will benefit a huge number of charitable organisations and massively contribute to social good.

We are a really friendly, diverse and inclusive working environment and have regular team dinners and social events.

Benefits

• Annual performance-based bonus scheme
• 5% employer contribution to pension scheme
• 25+ days holiday per year
• Private healthcare and cashback for dentistry, physiotherapy, and more
• Access to a range of perks, from discounted cinema tickets and gym memberships to high street and digital vouchers
• Free financial and pension advice

About us

The King's Fund is an independent charitable organisation working to improve health and care in England. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.

About the role

We are looking for a pro-active individual to support our digital communications work. This is a varied role and you will need to be flexible and willing to take on a range of tasks. You will write, edit and produce content for The King’s Fund’s website, emails and social media channels and will help to monitor and evaluate our digital work. You will research new ways to raise the digital profile of The King’s Fund and support wider activity across the communications department when required.

Organised and enthusiastic, you will have a demonstrable interest in digital communications. You will have some experience of using content management systems, along with an eye for detail and excellent written and verbal communication skills.

You’ll be part of a friendly, six-person digital communications team and a member of a busy communications department. This is a fantastic opportunity for the right person to develop their experience in a dynamic communications department in a well-respected health think-tank and charity.

Here at the Fund, we actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of two days per week (pro rata) from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 2 days per week (pro rata).

How to apply

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please note that in order to apply, you must have documented proof of your right to live and work in the UK. 

The deadline for receipt of applications is Wednesday 24 August at noon. 

Interviews will be held on Thursday 8 September (role available to commence from September 2022).

Recruitment: Digital Outreach Worker for Digital Inclusion Project at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Digital Outreach Worker for Digital Inclusion Project

Salary: £23,687 pro rata (£12,181 actual)

Hours: 18 hours per week

Closing date: Tuesday 30th August 2022 9.30a.m

Proposed interview date: Friday 2nd September 2022

We are looking to recruit a Digital Outreach Worker to facilitate outreach visits to promote referrals to the Digital Inclusion Service for older people across Redbridge, Barking and Havering and enable participation of clients who are unwilling or unable to attend volunteer-led sessions.

The post holder will be working with the Project Coordinator to support work with internal and external referral routes and identify clients who are unable or unwilling to attend community centres, but who could benefit from and are interested in digital skills support.. This will include visiting external organisations, for example residential care homes, community groups, etc. and promote the Digital Inclusion support service offering in a group and 1:1 setting. 

The work will also involve visiting older people to deliver person-centred digital skills support sessions on a 1:1 basis in their homes where required.

The post holder will also be responsible for producing promotional material and organise, attend and present at publicity events to raise awareness of digital inclusion with the general public and other professionals.

In addition, they will be required to record, maintain and provide monthly and quarterly statistical and qualitative data for the monitoring, evaluation and development of the service

We are looking for a candidate with experience of successfully delivering frontline services for older people or other vulnerable groups, with an understanding and appreciation of the issues and barriers affecting older people in relation to digital inclusion.  Experience of delivering skills support services and of developing sessions plans to ensure that client goals are met would be useful.  We require Excellent IT skills, knowledge of various IT packages and applications and confident in using different devices, including smart phones and tablets (Apple and Android), laptops, and smart speakers. The role requires the ability to explain technology, and benefits of digital in a clear and simple way to cater for different levels of knowledge and skills. Confidence delivering both group and 1:1 activity with older people is also required. An enhanced DBS Disclosure is required for this post.

To apply: please check our website for further details and a full application pack

Completed application forms and Equal Opportunity Forms should be returned to us using the email: admin or alternatively post to Recruitment, Age UK Redbridge, Barking & Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

The National Institute for Health and Care Research (NIHR) is the nation’s largest funder of health and care research, awarding more than £1 billion a year of research funding from the Department of Health and Social Care (DHSC). At the Grant Management Group, our 230+ staff based in Twickenham, SW London, manage over £550 million a year of research funds across NIHR research programmes, faculty and infrastructure, that accelerate and deliver world class research that transforms people’s lives.

We are expanding our team and are interested in speaking to Programme Managers interested in the translation of Medtech, digital health innovations and who are passionate about entrepreneurship.

The Role

You will play a key role in the Innovations team, supporting the day-to-day delivery of a translational funding programme. 

You will be involved in the commissioning of new competitions, and you will manage a portfolio of exciting projects led by small and medium enterprises, academia and NHS Trusts which are thriving to make an impact in the NHS and the UK economy.

You have a good understanding of the UK health innovation ecosystem and an appreciation of current and evolving technology developments and commercial exploitation routes and ideally you have some experience of working across industry, NHS and academia.

Key responsibilities

Programme operations and commissioning

• Supporting all aspects of translational funding, including scoping potential call themes, advising applicants, reviewing applications for funding and providing feedback to applicants 
• Supporting Programme Leads and the Assistant Director with the preparation of papers for Contract Management Board and /or Advisory Board meetings and strategic proposals for new initiatives
• Leading on continuous improvement activities across the team and drafting work instructions as appropriate

Due diligence, contracting and portfolio management 

• Undertaking due diligence of funding proposals, including reviewing the scientific, technical and clinical rationale, analysis of project budgets and value for money, evaluation of proposed intellectual property protection and freedom to operate positions and assessment of the proposed adoption and commercialisation strategies
• Negotiating funding agreements for projects recommended for funding, including the negotiation of milestones, financial arrangements and reporting requirements to enable successful project development
• Managing a portfolio of projects at various stages of development across different health tech sectors 
• Leading on portfolio analysis and collection of relevant metrics to support activities around programme promotion, business intelligence, impact and evaluation
• Contributing to the generation of case studies for programme promotion, customer reporting and shared learning 

Comms & engagement

• Supporting the delivery of communications and engagement activities or leading on elements thereof, including competition promotion and launch events, newsletters and annual reports
• Supporting engagement with small and medium enterprises, other funders and charities, the investment community, and other relevant stakeholders
• Planning and/or contributing to the delivery of key events and or initiatives such as alumni events
• Liaising regularly with internal and external stakeholders, including attending, organising and leading meetings, representing the funder’s perspective at project meetings to facilitate successful project development, and promoting and representing funding programmes at external events

Staff management

• Direct line management of Programme Managers
• Assisting with recruitment and conducting the annual performance and development review process with direct reports
• Mentoring and training of new and existing staff
• Championing equality, diversity and inclusion within the team and the organisation

Candidate specification

• Educated to MSc/PhD level in biomedical, health or engineering sciences
• Experience of working in research management, technology transfer environment, health tech accelerators, start-ups and/or organisations supporting innovation
• Experience of working within multiple areas of the health, social care and life sciences sector including industry, academia and the NHS with proven experience in commercially focused projects
• Experience in managing diverse internal and external relationships 
• Understanding of intellectual property and commercial aspects in relation to research commercialisation
• Committed team player 
• Excellent presentation and communications skills
• Excellent analytical and problem-solving skills
• Proven organisational and prioritisation skills with the ability to manage own time to meet demanding deadlines and excellent attention to detail

Role Details & Benefits

• Salary up to £46500 PA 
• Wide range of core benefits
• Hours: 0900 to 1730 Mon to Fri
• Location: Twickenham / Hybrid Remote

Interested in learning more about this exciting position with the GMG Group, part of the National Institute for Health and Care Research the UK's largest and most prestigious funder of research, please submit your CV and cover letter and one of the team will be in touch. 

Pop Up Projects are a non-profit, London-based national children’s literature development agency and Arts Council England National Portfolio Organisation, established 2011. With a recent grant from the Rothschild Foundation we are recruiting an experienced and enterprising new Digital Manager to join our team. The Digital Manager will play a pivotal role in achieving the organisation’s aim of developing a more commercial approach to areas of our work, by supporting the marketing and selling of our exciting new courses (for illustrators and writers) and publishing products (existing and forthcoming titles). They will lead on building and enhancing our digital strategy, content and profile, and e-commerce capacity and potential, as well as provide support to projects teams as we launch, trial and develop a new LearnWorlds LMS platform to host and facilitate our courses. This is an exciting opportunity for someone with commercial experience - within or outside of the cultural sector - to contribute to our acclaimed work in increasing diversity, inclusion and representation in children’s literature and publishing.

The right candidate will have:

• Track record in developing and executing website (including SEO) and social media strategy;

• Strong understanding of website A/B testing and continuous improvement of product features;

• Experience of e-commerce implementation and optimisation, and CRM strategy and management;

• Excellent communication skills and an ability to work both collaboratively with other as well as independently and with initiative;

• A passion for equality in children’s literature and publishing.

Previous experience in a similar role is preferable.

As a key part of an ambitious SME they will be working alongside 10 staff members, collaboratively focussed on delivering a planned programme of work in England, Scotland, Northern Ireland, Republic of Ireland and (occasionally) internationally. Additional strategic support from Pop Up’s Board has been allocated to this role.

Please read the full job description attached.

About the role

This newly created role is an exciting opportunity to join an expanding communications team and grow our digital offer from the ground up. Our new Digital Manager will be instrumental in developing our website, social media channels and content to help us reach a wide variety of audiences in our mission to transform transport for disabled people.

The Digital Manager will design and implement our social media and digital marketing strategy, and oversee our social media channels day to day with support from the wider team. This role would suit an innovative digital specialist who thrives on setting the vision and direction and is also happy to get stuck in with day-to-day delivery.

What you’ll be doing:

• Developing and implementing the charity’s digital marketing strategy, promoting our extensive portfolio of research, innovation, grant-making to charities and organisations and oversight of the Motability Scheme to a wide range of audiences and stakeholders.
• Managing our social media channels day-to-day with operational support from the Marketing team.
• Working with our Marketing and PR teams to create engaging content and influencer relationships which elevate our brand and raise accessible travel up the agenda for government and industry. Run paid-for campaigns as needed, for example across social media and Google Ads.
• Developing our website with support from the Marketing team, building out our user journeys, content and SEO.

What will make you great in this role?

• You’ll be interested in social affairs/consumer affairs and disability and will have the vision to bring a refreshed brand to life to galvanise and engage new audiences.
• An innovative thinker, you should be confident in developing new channels and trying new tactics to support our overall marketing strategy.
• You will enjoy strategy and be excited by the chance to build and grow our digital offer, and equally happy to get stuck in with hands-on delivery with support.
• You’ll have a strong appreciation of accessibility issues and the need to develop content and experiences which are easy for everyone to engage with.
• You should be a digital expert, ideally experienced at working in inter-disciplinary communications teams. You will be confident collaborating with colleagues across marketing, PR, stakeholder relations and public affairs to inform your strategy and day-to-day delivery.

Your experience:

Must haves:

• Educated to degree level and/or extensive operational experience in Digital Marketing/Communications.
• At least 5 years digital communications and social media experience, including responsibility for running a variety of social media channels.
• A story teller with a passion for creating engaging content in different formats.
• Experience of social and digital strategy for integrated communications campaigns, including paid-for promotion.
• Track record of building strong relationships with social media influencers.
• Ability to manage websites including creating and content and SEO.
• Knowledge of paid for digital marketing techniques.
• Experience of managing reputational threats on social media channels.
• Experience in project management and ability to organise workload and assess priorities.

Nice to haves:

• Experience of running social media channels and leading digital marketing activities in the charity sector.
• Awareness of accessibility best practice for online channels.

Reporting lines and relationships:

Reports to:

• Senior Brand & Marketing Manager; Head of Communications

Key relationships:

• Wider Motability Communications team including PR and Communications Business Partners.
• Motability staff including Performance and Engagement team and Charitable Operations team.
• Governors.
• External design and content agencies.
• Motability Beneficiaries.
• Social media influencers.

Extra information:

• This is a blended-working role, with a minimum of two days a week working in the Motability Head Office in Harlow and the rest remotely from home.
• For staff commuting by public transport, Motability offers a bus service for staff to and from the town centre and Harlow Town train station (approx. 5 minute journey). Harlow Town rail station is approx. 30 minutes from London Liverpool Street and Stratford stations.
• Flexible working arrangements can be discussed case-by-case.

Application deadline: Midnight Tuesday 16th August 2022

Interview dates: Tuesday 23rd and Wednesday 24th August 2022.

• We are actively recruiting for this role and may bring the closing date forward should we find the right candidate.

• We plan to hold the interviews in person, but we can accommodate interviews online at request. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.

• As part of the interview process you will be set a short skills-based task.

Start date: As soon as possible

Reporting to: Chief Executive

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised, racialised and lower socio-economic communities and we’re committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system.

Purpose of the role:

This is an exciting time for an experienced membership professional to join the Immigration Law Practitioners’ Association. We are looking for someone to join our small, friendly and dedicated team. You will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members.

We’re looking for someone who is confident in managing a programme of activities relating to membership recruitment and retention. You will need to have excellent interpersonal skills and be a confident communicator who can demonstrate a high level of service standards when engaging with our members. You will be responsible for maintaining accurate and GDPR compliant member records and seek to utilise the potential of our CRM and other digital tools to streamline processes to improve both the member, and secretariat administration experience.

This role will appeal to you if you enjoy creating and implementing new ideas, enjoy working with digitial tools, and working in collaboration with members, partner organisations and colleagues to deliver strategic aims.

To succeed in this role you will need to have excellent digital proficiency, have an aptitude for problem solving and be able to juggle multiple tasks simultaneously with ease.

Responsibilities:

In this role you will wear many hats and will work collaboratively across our small team. Your time will roughly be split as follows:

Membership = 60%

IT and Digital = 40%

Membership tasks:

• To be the first point of contact for all membership related enquires and working closely within our small team to troubleshoot and resolve issues

• Promote member engagement and ensuring that all members are fully aware of the opportunities they have to be actively involved in our community

• Maintain accurate and GDPR compliant records of our membership on ILPA’s Customer Relationship Management (CRM) database – being the Salesforce administrator

• Manage reputational risk of membership including overseeing the use of membership logos, claims of membership and membership eligibility and maintaining relationships with the relevant legal regulatory bodies (OISC, The Law Society and Bar Council), and being first point of contact for any member-related complaints

• Oversee the membership application and approval process

• Lead on managing the lifecycle of membership invoicing using Salesforce and Quickbooks Online. This will involve working closely with the Finance Manager and Membership, Information and Diversity Officer to ensure the accuracy of membership invoicing, income reporting, and renewals

• Lead on the promotion of membership retention by expanding the proportion of our members who have an annual renewal via Direct Debit and associated administration of our online direct debit provider GoCardless

• Lead on the development of a long-term member recruitment, engagement and retention strategy

• Monitor and evaluate the performance of membership growth and retention, identifying new opportunities and areas on which to improve

• Produce quarterly secretariat reports for the committee of trustees and contributing to the ILPA annual report by synthesizing qualitative and quantitative membership data

• Lead on ILPA’s annual members’ survey

• Manage ILPA’s annual online election of the committee of trustees

• Work closely with the Training Officer to plan a series of events and activities to promote membership engagement as well as encourage new entrants into the sector of immigration law

• Work closely with the Fundraising and Communications Officer to develop a membership communications strategy

Digital tasks:

• Lead on the administration of Salesforce and Campaign Monitor

• Manage support contracts and lead on external communications with our third party digital providers

• Lead on the management and maintenance of the ILPA website

• Lead on the onboarding of new staff and inducting them into ILPA’s digital systems

• Be the first point of contact for ILPA members with IT related issues ie. issues logging onto the website or booking training online

• Extrapolate data from ILPA’s digital platforms (Salesforce/Wordpress/Google analytics etc.) and disseminate to the ILPA team in a digestible and coherent way in order to inform and enhance our outward communications and activities

Personal Specification:

Essential skills, experience, and qualities:

• Experience of working within a membership organisation

• Experience of working in a customer, member or client facing role

• Experience of building and managing effective professional relationships with a range of stakeholders

• Experience of managing or administering a CRM management system, preferably Salesforce

• Excellent communication and interpersonal skills and the ability to positively communicate with a wide range of people in a professional setting, with demonstrable ability to communicate effectively in challenging situations

• Excellent IT proficiency and a working knowledge of Microsoft Office, WordPress (or similar website management system) and QuickBooks (or similar financial administration system) and the ability to support others to use software and programmes

• Excellent planning, coordination, organisational and time management skills

• The ability to analyse data and produce reports

• The ability to think strategically and take a calm and diligent approach to problem solving

• The ability to take a proactive approach to independent working, managing your own workstreams effectively, and the confidence to take responsibility for tasks and decisions

• Committed to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law practice

• Committed to the principles of equality, diversity and inclusion and taking a proactive approach to keeping abreast of best practice in these areas

• A commitment to be a champion of ILPA by positively encouraging your team, identify and encourage opportunities for growth and celebrate success

Desirable skills, experience, and qualities:

• Experience of working within a charitable organisation, preferably within the refugee or human rights sector or one that takes a people centred approach

• An interest and/or understanding of the immigration law sector in the UK

• Experience of implementing change and working with others to create new ways of working

• Ability and willingness to undertake training relating to this role

• Lived experience of the UK immigration system

We’re looking for an experienced Digital Engagement Manager to support Ovarian Cancer Action’s drive for the growth, through strategic development and innovative use of our digital marketing channels.

 We’re looking for a results orientated, strategic, experienced communications expert as well as creative thinker, with excellent copywriting skills and analytical mind-set necessary to continually improve performance and impact.

A key deliverable of the role is to enable Ovarian Cancer Action to develop strategies and content to meet our audiences’ needs and therefore increase reach, acquire and retain supporters. Your experience, knowledge and skills to influence will play a huge role in shaping the growth of Ovarian Cancer Action. 

Main purpose of the role:  To oversee all digital marketing channels, developing strategies and content to meet our audiences’ needs and therefore increase reach, acquire and retain supporters.

Scope of the role:

• Oversee Ovarian Cancer Action’s digital marketing channels 
• Contribute to the development of Ovarian Cancer Action campaigns and our digital roadmap 
• Website development and content creation 
• Financial management 

Our vision is for a world where epilepsy is irrelevant and people with epilepsy lead the lives they want to lead. We are the UK’s only charity transforming the lives of people with epilepsy through world leading research, advocacy and care. We put people at the heart of everything that we do.

It is an exciting time to join us as we embark on our strategy to raise £5m for people living with epilepsy by 2025. Epilepsy Society is an ambitious and passionate place to work. We hope you will be inspired by what we do and recognise our potential to do even more.

This is an influential, key role - you will be joining an enthusiastic, high-performing team that likes to work hard, but have fun whilst doing so. With our ambitions to do more and raise more income the team is growing in the coming months and this role is part of that expansion.

The role of a Digital Marketer is to ensure we provide a great supporter experience to any person, company or organisation who donates to the Epilepsy Society and to help the fundraising and marketing teams increase our number of supporters and fundraisers through digital acquisition.

The postholder will be responsible for a range of administrative tasks to support the efficient and effective running of a fundraising and marketing team dealing directly with donors at all levels to ensure they have the best donor experience. We need someone to help us to reach new people online, drive income and build an enhanced online supporter experience.

There is flexibility with the role; you can work from home some of the week, there is generous holiday and training and development opportunities. There is plenty of free on-site car parking, a Café and beautiful grounds to work in and be surrounded by. We have a generous group pension scheme, an employee assistant programme (with confidential helpline with any support you might need).

You’ll need an interest in developing a career in marketing, a constructive ‘can do’ approach and a flexible approach to work.  This busy position requires excellent organisational skills and superior interpersonal and written communication skills.  Learning and development training opportunities will be provided.

The post-holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, respectful and Open).

If you have the right skills and experience and are inspired to apply, please do so attaching your CV.

Hours: 37.5h per week, Full time, Mon-Fri

Contract: Permanent

Location: London

Interview Date: 29th August

If you are interested in applying for this post, please review the Job Description and complete an application form.

About Brook
Brook believes in a society where young people are free to be themselves.

The reality is that societal stigma limits young people’s ability to take control of their sexual health, enjoy healthy relationships and explore their identities.

We are committed to changing attitudes, challenging prejudices and championing equality so that all young people can lead happy, healthy lives.

Purpose of the role

The post holder will play a vital part in implementing Brook’s Digital and Communications strategies, working with Brook’s teams, young people and the professionals who work with them, to create fantastic content and help to shape excellent digital tools which will help raise Brook’s profile and ensure that young people’s voices are heard throughout our work.

The post holder will play a key role within our, dynamic Digital and Communications Team and will work across a variety of platforms and channels.

Person Specification

Experience

• Experience of updating and maintaining websites using a content management system (CMS), ideally WordPress
• Experience of writing and editing web content for a variety of audiences including complex and/or sensitive topics
• Experience of managing enquiries and troubleshooting issues
• Experience of analysing and interpreting website data
• Experience working on projects with external agencies and to tight deadlines
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of hybrid/remote working

Skills and Abilities

• Outstanding written and verbal skills with the ability to quickly create a positive impression
• The ability to build and maintain effective relationships, both with third parties and colleagues
• Skills in researching, writing and reviewing content for different audiences
• Excellent IT skills with a good working knowledge of Microsoft Office (including Excel, Word, Outlook and Powerpoint) and the ability to troubleshoot common problems
• High degree of integrity, tact and diplomacy
• Attention to detail and accuracy
• Creative and not afraid to suggest new ideas
• Assimilates information quickly and thinks logically
• Flexible and adaptable
• The ability to prioritise, make decisions and work autonomously to tight deadlines and under pressure

• Basic graphic design and image editing skills

Knowledge

• Knowledge of digital accessibility
• Knowledge of Google Analytics and digital marketing
• Knowledge of data protection and GDPR
• Knowledge of the charity/not for profit sector
• Knowledge of issues affecting young people

Education and training

• Educated to degree level or demonstrable equivalent capability
• Committed to undergoing any further training required to fulfil the role

BENEFITS OF WORKING FOR BROOK 

• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• “It’s the time to talk’ – psychological assessment and treatment service 
• Access to Thrive mental health app 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Brook are an equal opportunities employer, and we welcome applications from all sections of the community. 

Please note - this role requires the successful applicant to undertake DBS check. 

Candidates must be able to provide paperwork demonstrating their right to work in the UK.

For more information on what it means to work for Brook, please read the ‘Working for Brook’ document on our Current Vacancies page.

Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role. 

Thank you for your interest in working for Brook.