Digital communication manager jobs

Job purpose

The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.

Key responsibilities

Implements communications and marketing activity under the guidance of the Communications Manager.

Content creation and delivery

• Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
• Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
• Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
• Maintain and update the organisation-wide, multi-channel content plan.
• Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.

Digital communications

• Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
• Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
• Work with colleagues to ensure content adheres to brand and editorial guidelines.

Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.

Media, campaigns and internal communications

• Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
• Contribute to coordinating responses to journalists and organising interviews and briefings.
• Support implementation of project-specific communications plans to ensure key messages reach target audiences.
• Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
• Assist with digital asset management, photography, video production and related creative tasks.

Monitoring and reporting

• Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
• Produce monthly communications and marketing activity reports highlighting trends and insights.
• Maintain accurate records of media coverage and engagement data to support continuous improvement.

Collaboration and support

• Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
• Provide administrative and logistical support for communications projects, publications and campaigns.
• Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.

Person specification

Knowledge, qualifications and experience

• Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
• Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.

• Experience in writing, editing and adapting content for different audiences and formats.
• Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
• Awareness of AI-enabled tools for content development, scheduling and reporting.

Skills and abilities

• Excellent writing, editing and proofreading skills with a strong eye for detail.
• Ability to plan, prioritise and manage multiple tasks effectively.
• Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
• Proficiency in social media and digital publishing tools.
• Understanding of brand, visual identity and accessibility principles.
• Ability to interpret analytics and use insights to improve engagement and performance.

Personal attributes

• Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
• Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
• Creative and curious, with a willingness to learn and contribute new ideas.
• Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
• Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.

This is an exciting opportunity for a creative, learning-focused Digital Learning Content Developer to join the expanding Learning Team at The Royal College of Radiologists (RCR).

You’ll play a key role in designing and delivering high-quality digital learning resources for radiologists and clinical oncologists worldwide. Working closely with passionate colleagues and subject matter experts, you’ll help build a world-class digital learning library that supports doctors at every stage of their careers ultimately making a real impact on professional development and patient care.

What you’ll do:

• Develop and build interactive e-learning courses using tools like Articulate Storyline, Rise 360, and Adobe Creative Suite.
• Create engaging visual assets: animations, infographics, videos that bring learning to life.
• Collaborate with Learning Designers and SMEs to ensure content is innovative, accessible, and user centred.
• Champion best practice in digital learning, keeping up to date with industry trends and new eLearning innovations, sharing recommendations.

What we’re looking for:

• Experience creating interactive digital learning resources and applying learning design principles.
• Proficiency in e-learning tools and visual design software (Articulate, Adobe Creative Suite).
• Strong communication skills and the ability to manage multiple projects effectively.
• A passion for innovation, technology, and effective learning design.
• Knowledge of the application of relevant legislation including data protection, accessibility and copyright.

Join us at the RCR to be part of a team that values creativity, collaboration, and continuous improvement. You’ll have the chance to make a meaningful contributions to ultimately help doctors deliver the best possible care to patients.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

About the role

We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow and strengthen our reach, we are looking for an experienced and visionary Digital Marketing Manager to join us on a 12-month contract.

This is an exciting opportunity for a confident digital leader with a proven track record in shaping strategy, planning impactful campaigns, and driving digital performance. You will lead our digital activity across The Royal Star & Garter Group, managing a talented team and using data-driven insight to increase recruitment, fundraising and legacy marketing activity. You will also play a central role in ensuring the seamless digital marketing integration of Care for Veterans into the Group.

We are seeking someone who brings both creativity and analytical thinking, and who is passionate about using digital marketing to grow awareness, engagement and support. If you are collaborative, values-driven and ready to make a meaningful impact, we would love you to join our team. We are committed to your development and offer excellent training and benefits.

Purpose of the role

· To lead the development and delivery of our digital marketing engagement strategy, ensuring activity supports organisational priorities and drives growth.

· To plan and manage integrated digital marketing campaigns that achieve objectives in recruitment, occupancy, and fundraising, supported by strong data insight and analysis.

· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group,

· To create and manage high-quality digital content and copy that brings our brand to life, engaging and inspiring our audiences.

Key responsibilities

Strategy & planning

· Develop and manage a coherent digital marketing roadmap, identifying opportunities for innovation, growth, and improved user experience.

· Develop digital audience development strategies that strengthen engagement, conversion, and retention across multiple channels.

· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group, ensuring alignment of websites, social media platforms, messaging, and audience engagement.

· Ensure our digital marketing activity supports and enhances the brand strategy and customer journeys identified for specific audiences.

· Advise senior leaders on digital marketing trends, insights, and performance, influencing decision-making and investment priorities.

Campaigns & digital delivery

· Lead on the strategy, planning, and execution of high-impact digital marketing campaigns for staff recruitment, fundraising, and occupancy.

· Direct the creation of compelling digital content, including video, photography, and written assets, that reflect our values and engage diverse audiences including  supporters, residents, families, and staff across all channels.

· Manage all paid digital marketing activity, including search, display, and social advertising, ensuring campaigns are optimised for performance and ROI.

· Manage the optimisation, and development of our websites, ensuring they provide excellent user experiences and deliver measurable results.

· Working with relevant Fundraising teams, drive the strategic use of email marketing and automation to nurture relationships and deepen supporter engagement.

Data, Insight & Innovation

• Lead a data-driven approach to digital marketing, ensuring robust tracking, reporting, and analysis of all activity.
• Set clear KPIs and performance benchmarks for digital channels, using insight to inform continuous improvement.
• Identify and implement new digital tools, platforms, and approaches to improve marketing reach, engagement, and conversion.

Management & process

· Manage, develop, and inspire the Digital Marketing Officer and Legacy Marketing Officer, providing clear direction, feedback, and opportunities for growth.

· Manage the digital marketing budget, ensuring spend is efficient, effective, and aligned to strategic priorities.

· Manage the digital content library, including video case studies and photography, ensuring assets are well-managed and accessible.

· Maintain oversight of all digital workflows and project scheduling, ensuring timely delivery and high-quality output.

· Act as a brand guardian, ensuring consistency of message and visual identity across all digital touchpoints.

· Ensure compliance with data protection, accessibility, and fundraising regulations

· Undertake other duties consistent with the seniority and scope of this post.

Other

· To be able to work in our Homes in Surbiton, Solihull, High Wycombe and Worthing when required.

Person specification

Knowledge & experience

· Significant experience leading digital marketing across multiple channels in different organisations

· Proven experience developing and implementing digital strategies that deliver measurable results.

· Strong experience managing websites, digital campaigns, and social media channels, including use of content management systems and marketing automation platforms.

· Demonstrable success in leading digital acquisition, retention, and engagement activity.

· Experience managing budgets, agencies, and internal stakeholders.

· Line management experience with a track record of developing team capability.

Skills

· Expertise in digital marketing tools and techniques, including SEO, PPC, Google Analytics, Google Ads, social media advertising, and CRM systems.

· Strong analytical and strategic thinking skills, with the ability to translate insight into actionable plans.

· Excellent leadership, communication, and influencing skills across all levels.

· Strong project management skills with the ability to manage multiple priorities and deadlines.

· Excellent copywriting, editing, and content development skills.

· Ability to build effective internal and external relationships and collaborate across teams.

Other:

· Willingness to travel and work flexibly, including occasional evenings and weekends.

· Ability to work across our Homes in High Wycombe, Solihull, Surbiton, and Worthing when required.

Personal characteristics should include:

· A digital leader who inspires creativity, innovation, and high performance.

· Proactive, resourceful, and solutions-focused.

· Collaborative and supportive, with a commitment to shared success.

· Passionate about using digital to make a positive impact in people’s lives.

· Committed to our values and to the wellbeing of those we support.

We are a values-based organisation and strive to demonstrate this in all we do:

With love

We carry out our work with love, care and compassion.

Living positively

We are optimistic in everything we do, supporting veterans and their partners in leading happy and fulfilled lives

As a family

We work and live as one team, one family, one community.

Standing in their shoes

We show admiration and respect for people and never forget what they have done.

Take courage

We are not afraid to do what’s right and what is needed.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

Telling the transformative stories of how credible sustainability systems help address some of the world’s toughest challenges has never been more important. From tackling climate change and reducing environmental impacts, to supporting farmer livelihoods and advancing human rights.

ISEAL is seeking an experienced communications professional with content creation, writing and campaigns strategy experience to bring ISEAL’s narrative to life. This role is ideal for a strategically minded storyteller, who thrives in a mission-driven environment and wants to shape how global audiences understand the power of market action on sustainability.

ISEAL is the global membership organisation for sustainability systems, including many of the world’s most respected schemes. Our members work across diverse sectors and issues – from labour rights and livelihoods to biodiversity conservation and climate resilience. We define credible practices for sustainability systems through the ISEAL Code and Credibility Principles. Businesses and governments use these tools to inform policy and frameworks, and to select the most impactful systems with which to partner.

As part of our small communications team, you will play a pivotal role in building ISEAL’s reputation as a trusted voice and thought leader. Reporting to the Senior Communications Manager, you will work with colleagues across programmes and projects creating content, providing campaigns advice and support, sharpening messaging, crafting compelling thought leadership material, and maximising the impact of our communications.

This role calls for an excellent writer who can think strategically and translate complex information into engaging stories, delivered in a range of formats. Whether your background is in journalism, corporate communications, or strategic storytelling, you will bring a strong editorial eye, creativity, campaign skills, and the ability to spot the stories that matter most. You are self-motivated and comfortable working in a dynamic, multicultural environment with multiple concurrent tasks and deadlines. In return, ISEAL offers an inspiring insight into the world of sustainability initiatives, a supportive organisational culture, and opportunities to develop professionally and personally in an international NGO environment.

Key responsibilities

Content creation and storytelling

• Develop and deliver high-quality content, including thought leadership campaigns (featuring podcasts, videos, editorials, and webinars)
• Amplify the work of project and programme teams, positioning it through the broader organisation narrative
• Write engaging news and feature articles that align with organisational priorities
• Review, edit and advise on content produced by colleagues and consultants
• Bring together complex and technical information and translate this into easy-to-understand messaging
• Safeguard ISEAL’s brand identity by ensuring all communications reflect its tone of voice and style, support colleagues to embed brand storytelling in their work through guidance and training

Messaging

• Develop and maintain ISEAL’s overarching organisational messaging framework, ensuring clarity, consistency and alignment with the broader narrative
• Create key message templates and toolkits for staff to support consistent communication across programmes, campaigns and external engagements
• Ensure ISEAL’s messaging reflects its mission, values and strategic priorities while resonating with diverse audiences
• Embed core messaging in content and campaigns
• Empower staff to confidently represent ISEAL by delivering messaging guidance and training that deepens understanding of organisational priorities and voice

 Campaign planning and delivery

• Provide programme teams with communication campaign planning advice
• Oversee the communications campaign scheduler, ensuring activities are coordinated and strategically aligned
• Lead dissemination and growth of thought leadership campaigns, with a particular focus on expanding podcast reach and impact
• Work with the senior coordinator to ensure campaign delivery is well executed
• Analyse the performance of campaign strategies to identify the most effective ways to expand ISEAL’s reach and improve engagement

Editorial oversight and sign-off

• Fully understanding and absorbing the organisational narrative, review and sign off on key communications materials, including social media copy and graphics, news page articles and organisation newsletters
• Ensure content adheres to brand, tone, and quality standards
• Keep key message resources such as FAQs and explainers up to date

Other responsibilities

• Create issue and crisis-response communications as needed
• Work with the communications coordinator to oversee content monitoring and metrics and assess effectiveness of communication tactics and strategies
• Ensure that review and approval processes, version control, and filing systems are in place to keep content accurate and sign-offs efficient
• Line manage and mentor direct reports, fostering growth and development

Essential experience, knowledge and attributes

• Significant professional experience in content creation and campaign delivery, ideally in an international NGO, membership body, or mission-driven organisation
• Exceptional writing and editorial skills, with proven ability to produce thought leadership articles and multi-format content (digital, video, podcast etc)
• Familiarity with podcasts and digital storytelling formats, including audience growth strategies.
• Familiarity with facilitating virtual meetings and webinars
• Strong campaign planning experience, including oversight of schedules and coordination across teams
• Demonstrated ability to translate complex sustainability and technical topics into clear, engaging messaging for diverse audiences
• Proven track record of developing and delivering campaigns that increase reach and engagement across a range of geographical regions, including experience using LinkedIn (organic and paid)
• Experience reviewing, editing, and signing off on communications materials
• Experience of maintaining brand voice and quality
• Strong organisational skills, with the ability to balance multiple projects and deadlines
• Excellent communication and interpersonal skills, with the ability to advise colleagues and work collaboratively across teams, displaying professionalism and tact
• Interest in and some understanding of sustainability issues
• Proficiency with digital communication tools and platforms, including virtual meeting tools (e.g. Teams, Zoom, etc.), collaborative working tools (e.g. Monday, Miro, etc.), and Microsoft Office (Word, Excel, PowerPoint)

Desirable

• Background in sustainability communications or eco-journalism.
• Understanding of sustainability systems, which may have been gained through professional, academic, or voluntary experience.
• Awareness of emerging trends in campaigns and digital content dissemination.

ISEAL´s culture and how we will help you thrive

Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.

These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.

We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.

Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.

We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Salary: £45,800-£49,800 p.a. depending on experience

Working hours: Based on a full time equivalent of 37.5 hours per week

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Annual leave: 25 days / year with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

Ideal Start Date: February 2025

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 10 December 2025, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): starting 1 December

Pre-interview timed exercises (between 60 – 90 minutes from home): from 2 January

Panel interviews (in person): w/c 5 January

Decision: mid-January

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Purpose
This is an exciting new role supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
We are looking for someone with a love of producing engaging digital and visual content, who will be excited to manage the Trust’s social media presence and social media channels. The postholder will maintain a strong, consistent brand identity across all materials and ensure content supports fundraising, awareness, and charitable activities.
As the Content and Creative Marketing Manager, your role provides significant
contribution to the organisation’s overall communications strategy and has operational leadership for marketing and campaign management, with particular responsibility for the development and delivery of creative, high-quality design and content that brings the Trust’s mission and impact to life across all channels.

Key responsibilities and duties:
Creative Content and Design

• Lead on the creation and delivery of digital and visual content across all platforms, ensuring consistency with brand and tone of voice.
• Produce high quality visual and multimedia content, including graphics, photography, podcasts, and video, for use across web, email, and social media.
• Design marketing and campaign assets (including printed materials such as posters and leaflets), using tools including Adobe Creative Suite, Canva, CapCut, Indesign, Photoshop and Illustrator ensuring materials are accessible and on-brand.
• Develop templates and style guides to support consistent, efficient content production across the organisation.
• Commission and manage external creative partners (e.g. designers, videographers, photographers) when required.

Social Media Management

• Oversee the Trust’s social media strategy and day-to-day content planning, ensuring platforms are vibrant, engaging, and aligned with key messages.
• Develop and implement creative campaigns to grow reach and engagement across all social media channels.
• Monitor performance and use analytics to inform content development and scheduling.
• Stay up to date with social media trends, tools, and formats, identifying opportunities to innovate and test new approaches.
   

Team Collaboration and Coordination

• Work collaboratively with colleagues to plan, develop, and deliver engaging content for digital channels, newsletters, and campaigns.
• Work closely with the Marketing and Communications Manager to ensure creative content integrates effectively with campaign planning and digital strategy.
• Collaborate with colleagues across the charity to source stories, visuals, and opportunities for content creation.
• Maintain an organised content calendar and library of creative assets.
• Line manage and/or mentor junior colleagues (as applicable) to support them to deliver excellence across all communication and marketing activities.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

Monitoring and Evaluation

• Track and report on engagement metrics across digital channels, drawing insights to inform future content.
• Contribute to team reporting on communications performance and impact.
• Maintain awareness of audience preferences and trends to shape future content direction.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental reports as required.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.

To apply
If you would like an informal discussion about the role with our Head of Communications, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Sunday 30th November 2025.
Please submit via your chosen job website, or send your CV, a portfolio of creative work, and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a portfolio and a supporting statement.
You will hear back from us by Wednesday 3rd December, if not before and should you be shortlisted, an interview will take place w/c 8th December and will involve a competency interview along with a short design based task relevant to the role.
We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Via their Social Sync platform, which works across Facebook, JustGiving, GoFundMe and branded pages, as well as WhatsApp and SMS, the organisation powers behavioural, omni-channel journeys that react in real time to supporter actions. This unique insight enables charities to raise more, engage more deeply, and unlock the full potential of their supporters.

Real pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is leading the charge to recruit a Digital Supporter Journey Manager to join the team.

Contract: Full time, permanent role

Salary: £40,000 to £45,000 per annum

Location: All Social Sync staff work remotely and this is a home-based role

Closing date for applications: 9am on Monday 1st December

Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.

As Digital Supporter Journey Manager you will have strategic ownership of supporter journeys delivered by Social Sync's managed service clients; designing journeys that convert, retain and inspire supporters across channels including WhatsApp, Messenger, Email, SMS and Instagram DMs. You will also champion Social Sync's sector leadership in WhatsApp journeys - developing best practice, showcasing impact, and shaping how charities use conversational messaging to drive fundraising success.

Your core remit will include:

• Owning and overseeing the implementation of omni-channel supporter journeys
• Leading on the design and testing of journeys to improve campaign outcomes through better supporter engagement
• Working closely with key internal stakeholders internally to ensure journeys are integrated into wider campaign strategies
• Provide analysis and reporting on supporter journeys, sharing insights with clients and internal teams to inform future activity

We're keen to speak to candidates who combine behavioural insight, campaign expertise and technical know-how, and would love to hear from anyone with the following key skills and experience:

• Proven experience in supporter journey design and implementation for fundraising campaigns, with a passion for testing new innovative channels and approaches
• Strong knowledge of digital communication channels and techniques to drive supporter engagement and fundraising performance.
• Experience of working with CRM, marketing automation, or journey-building platforms.
• Analytical skills with the ability to interpret performance data and use insights to drive improvements.
• Ability to balance strategic thinking with hands-on delivery in a fast-paced environment.
• Knowledge of fundraising regulations, data protection, and relevant UK marketing standards.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.

This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.

As part of the Digital and Service Design team, you will:

• Lead on the design, development, and launch of new digital products.
• Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
• Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
• Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.

You will also:

• Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
• Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
• Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity). 

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
• Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
• Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
• Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture. 
• Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions. 
• Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.

Desirable Criteria:

• Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
• Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.

Equity, Diversity and Inclusion 

​​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Role Purpose 

We are seeking a Senior Digital and Information Security Specialist to join our small dedicated team of risk experts. In this role you will lead the development, delivery, and continual improvement of Kamara’s digital security offering and support a team of digital security specialists, review and refine their work, and ensure our approaches remain current with emerging trends and methodologies. You will also play a key role in administering and strengthening Kamara’s internal IT security and information management systems, working closely with the leadership team to ensure robust, resilient, and practical systems that align with our organisational goals. 

Who we are looking for 

We are looking for a technically skilled and people-centered digital security professional who combines deep technical expertise with excellent communication and facilitation skills. You will have a track record of providing pragmatic, context-sensitive digital security guidance to organisations operating across diverse budgets, capacities, and geographies. We particularly welcome candidates with experience supporting social justice or civil society organisations, especially those working in higher-risk environments. 

Key Responsibilities 

Project Design and Delivery 

- Design and deliver digital and information security assessments, management plans and protocols for a range of partner organisations 

- Facilitate engaging workshops (both virtual and in-person) to support partners in implementing and embedding digital security practices 

- Represent Kamara in meetings with partners 

Team and Curriculum Development 

- Support a small team of digital security specialists, reviewing and contributing to their learning and development 

- Contribute to the ongoing development and refinement of Kamara’s risk management methodologies and tools 

- Stay informed about emerging threats, technologies and best practices, using insights to strengthen our digital security offering 

Internal Digital Security and IT systems 

- Oversee and administer internal IT and digital security systems, working in close collaboration with the leadership team

- Conduct regular internal audits and risk assessments, recommending and implementing improvements as needed 

- Design and deliver digital security training sessions for staff, as required. 

Candidate Profile 

Essential: 

- A minimum of 8 years’ experience in IT and digital security roles - Experience providing direct digital security support and training, ideally to social justice or civil society organisations, and/or in higher-risk contexts - Excellent communication, facilitation and cross-cultural collaboration skills - Hands-on experience managing Windows/Linux/or macOS infrastructure and cloud-based environments (Azure, Google, Amazon) 

- Strong understanding of vulnerability assessment, mitigation, and hardening techniques 

- A pragmatic approach to digital security, with the ability to translate complex concepts into accessible, actionable guidance 

- Strategic view and experience managing digital and information security risks, including the intersection between information security and legal and regulatory frameworks 

- Fluency in English (both written and spoken) and ability to work within Western Hemisphere timezones 

Preferred: 

- Relevant professional qualification or certification in digital security, IT, or facilitation 

- Experience managing and/or mentoring teams 

- Experience working in social justice organisations / movements and/or in high-risk contexts 

- Additional working languages (e.g., Portuguese) 

- Willingness and ability to travel internationally 

Terms 

Contract: One-year fixed term (O.8 FTE) with potential for renewal or transition into a permanent role for the right candidate. 

Are you a strategic and creative communicator with a passion for storytelling that drives change? Then join Shelter Scotland as our Communications Manager, where you’ll lead the development and delivery of a bold communications strategy that raises our profile, showcases our impact, and keeps housing and homelessness high on the public agenda.

About the role

Over two million people across Scotland are fighting daily battles with homelessness, unfit housing, soaring rents and discrimination. Scotland is in the grip of a housing emergency - and we're rallying the entire country to end it.

This is where you come in. As Communications Manager, you'll shape how Shelter Scotland speaks to the world. You'll own our narrative, craft the messages that cut through, and equip our entire organisation to tell our story with clarity and power.

Leading a team of four communications professionals and reporting to the Head of Communications & Engagement, you'll translate our bold strategy into compelling narratives that provoke action, shape public conversation, and make the housing emergency impossible to ignore.

Role specifics

As Communications Manager at Shelter Scotland, you’ll lead the development and delivery of our creative and impactful communications strategy that raises our profile, strengthens our brand, and keeps housing and homelessness at the forefront of public conversation. Managing a talented team of four across digital, media, and creative content, you’ll craft and maintain our key messages, ensure consistency of voice across all channels, and drive engaging campaigns that inspire people to act. You’ll oversee media engagement, prepare and brief spokespeople, and make sure lived experience and anti-racism are embedded in all our communications. With proven experience in strategic communications, message development, and team leadership, you’ll bring both creative flair and strategic focus to help shape national conversations and advance our mission in Scotland.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

As part of the Communications and Engagement team, you will be responsible for developing integrated communications plans across all digital and traditional channels including local and regional print, broadcast, online and social media.  You will manage our media relationships and support our objectives.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Digital Marketing Executive

£32,000 per annum WTE

37 hours per week

Based in Farnham

Are you looking for an opportunity to use your social media skills to make a real difference to local people?

We have an exciting opening for a digital marketing executive within our friendly and supportive Marketing & Communications team. This is a dynamic and varied role, where no two days are the same, with travel across our sites to find interesting and unique stories from our staff, volunteers and supporters to share with our social media followers. The postholder will enhance the digital media communications for Phyllis Tuckwell to ensure that information is communicated clearly and accurately across a range of digital media, increasing awareness of services, supporting the generation of income, attracting new supporters, maintaining relationships with existing supporters and developing a sense of community.

It’s an exciting time to join Phyllis Tuckwell as we prepare for moving back to our new hospice - and you can be a part of it.

About You

A successful Digital Marketing Executive will:

• Have excellent organisational skills
• Be able to build and develop positive relationships, both internally and externallyBe an excellent communicator, both written and verbal
• Be pro-active, confident and creative
• Have an understanding of all aspects of digital marketing methodology and delivery
• Have experience of delivering and managing awareness and social media campaigns
• Have experience in working in key Microsoft Office applications
• Be commercially aware and able to think and deliver both strategically and tactically
• Be educated to a degree level or have relevant experience
• Have relevant training or qualifications in Marketing

 For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about by visiting our website.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Project-Based Learning
• Professional Growth
• Upskilling
• Apprenticeships
• Diverse Training Courses
• Cross Departmental Projects

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Becky Born, Marketing Lead. If you are unable to apply on-line or have any questions about the recruitment process, please do nto hesitate to contact us.

Closing date for receipt of applications: Tuesday 18th November 2025

Interviews to be held: Tuesday 2nd December 2025

We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged.  Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Alongside their Social Sync platform which powers behavioural, omni-channel journeys that react in real time to supporter actions, the organisation also delivers expert managed services to a range of charities, taking a holistic approach which empowers charities to scale their impact.

Pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is heading up the search for a Digital Marketing Manager who will join the team to take ownership of managed service ad campaigns on behalf of their charity clients.

Contract: Full time, permanent role

Salary: £45,000 to £50,000

Location: All Social Sync staff work remotely and this is a home-based role

Benefits: 33 days of paid holiday (pro-rata) inclusive of Statutory Bank Holidays, enhanced maternity and paternity pay, pension contributions

Closing date for applications: 9am on Monday 1st December

Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.

As Digital Marketing Manager you will hold a key role within the Managed Services team, where you will have responsibility for all elements of the ad campaign lifecycle on behalf of Social Sync's charity clients, from strategic planning and creative direction to hands-on build, execution, optimisation and evaluation.

Core responsibilities within the role will include:

• Lead the strategy, build, and optimisation of all managed service ad campaigns
• Ensure every penny of client ad spend generates maximum ROI
• Become the internal expert on all major digital advertising platforms and trends
• Provide clear, data-driven evaluation that informs future client campaign strategies

We're keen to speak to highly driven and results motivated Digital Marketing Managers with experience in developing, implementing and monitoring digital advertising campaigns and would love to hear from anyone with the following key skills and experience:

• Proven, hands-on experience in strategy, execution, and evaluation of large-scale digital advertising campaigns, particularly across Meta Ads and/or TikTok
• Deep technical proficiency in ad platform interfaces, pixel implementation, and tracking systems.
• Strong analytical skills with the ability to translate complex data into clear, actionable commercial insights
• Experience managing significant ad budgets and a demonstrable track record of achieving high ROAS
• Expert within the non-profit sector and strong understanding of fundraising acquisition strategies
• Excellent communication skills, capable of explaining complex paid media strategies simply to non-technical stakeholders

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Digital Fundraising Manager (Paid Media & Growth)

£44,000 - £47,133 pa

City of London E1 8QS and we are a hybrid working organisation

Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.

Purpose of Role

Join us and lead innovative campaigns seen by millions, growing our supporter base and income across Meta, Google, YouTube, TikTok and emerging channels.

At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. Working as our Digital Fundraising Manager, you’ll use your skills and expertise to change lives every day through your management of Comic Relief’s engagement with audiences across a range of digital platforms from Meta, Google, YouTube, TikTok and emerging channels.

We’re looking for a Digital Fundraising Manager with strong paid media expertise to plan and deliver our integrated digital campaigns. In this role, you’ll work with brilliant in-house teams and partners in top-tier agencies to test new approaches, fine tune creative and use data to continuously optimise, as well as test and scale new, initiatives to recruit and engage supporters through joyful giving experiences. You'll work on flagship campaigns such as Red Nose Day, and you’ll play a leading role in growing support and income for Comic Relief around the clock; developing innovative new opportunities and partnerships to reach and engage audiences all year round. From supporter acquisition through to stewardship experiences, you’ll bring the unique brand of Comic Relief to life through the development of innovative digital experiences and seamless supporter journeys; be a go-to expert in planning and delivering our digital-first fundraising and engagement activity and practice rapid and continuous test, learn and optimization.

Interviews are expected to take place via zoom between the 1st -3rd of December.

Key responsibilities:

· Lead Comic Relief’s paid media campaigns across display advertising, PPC, Meta, YouTube, TikTok and emerging channels from strategy through to delivery, working closely with colleagues to align and optimise an integrated Paid, Owned and Earned strategy.

· Manage and optimise campaigns to drive acquisition, engagement and fundraising income.

· Use data driven insight and analytics tools to continually increase and optimise performance. 

· Integrate paid media with owned supporter journeys (web, email, CRM).

· Manage budgets, agencies and platform partners for maximum impact and value.

· Use GA4 and campaign dashboards to analyse results, run A/B tests and improve performance.

· Collaborate with internal teams to deliver consistent, personalised supporter experiences, ensuring that our paid media campaigns support and connect with our wider fundraising and supporter engagement goals.

· Monitor industry trends and emerging digital platforms, identifying opportunities in new formats, channels, platforms, data and creative to innovate and drive growth

· Support the creation of models and reports that show how paid media is driving donations and attracting new supporters.

Actively support the wider success of the team and organisation by:

· Contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to drive in-year and long-term income and supporter base growth.

· Proactively participate in and lead aspects of wider team planning activities.

· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity. 

· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity to drive high performance and an action-oriented culture.

· Undertake and manage ad-hoc duties as needed.

This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required. 

Person specification

Essential criteria

· Hands-on experience managing paid digital campaigns (Meta, Google Ads, TikTok or similar) as well as working with paid media agencies. 

· Ability to use analytics (GA4 or similar) to analyse and optimise campaigns.

· Excellent data analysis skills and experience in briefing and analysing complex data and insight to produce clear briefs and effective marketing plans.

· Strong project management and stakeholder skills - comfortable juggling multiple campaigns and agencies in a fast-paced, evolving environment.

· Experience integrating paid media with CRM, owned and earned channels.

· Experience in audience acquisition and growth strategies (particularly in driving engagement and fundraising through digital channels).

· A proactive self-starter who loves testing, learning and innovating and proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales.

· Great communication skills - effective relationship builder with strong stakeholder management, able to adapt to different styles and ways of working.

· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets

· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.

Desirable criteria 

· Line management experience 

· Experience of digital fundraising and engagement

· Accredited fundraising or digital marketing qualification

· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

11:55pm, 23rd Nov 2025 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Job Title: Communications Coordinator

Hours: 28 hours per week               

Salary Scale: £30,892 – £33,672 pro rata*

Duration: Permanent

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: Digital Communications Manager

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.  

About the Role

The Communications Coordinator contributes to the planning and delivery of all communications and digital activities for the South London Gallery. Working alongside the Head of Communications and Digital Communications Manager, the Communications Coordinator supports the implementation of the SLG’s communications strategy, reaching new audiences, creating engaging digital content, and enhancing visitor experience online and on site.

The role involves the full range of communication channels including print marketing, signage, press, digital, audio-visual interpretation and social media to profile the SLG’s programme, Communities and Learning activities, bookshop and café. The Communications Coordinator also provides administrative support and assists at special events as necessary.