Digital communication manager jobs in Bristol
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FitzRoy is looking for a proactive and driven Oliver McGowan Programme & Training Coordination Manager to develop, coordinate and grow our external Oliver McGowan Mandatory Training offer.
Using your excellent relationship-building skills, you will develop partnerships with commissioners and other organisations and identify strategies to help more customers access our training. You'll build strong relationships with new and existing customers, ensuring they receive an excellent experience from initial enquiry through to training delivery.
This is an exciting opportunity to shape a newly created role, identify new opportunities, improve the way we work and lead our Training Support Team in coordinating all of FitzRoy's training, while helping us reach more organisations and increase the impact of our Oliver McGowan programme.
Please note this is a remote role with occasional travel to Petersfield and other locations in the UK, so a Full Driving Licence and access to a vehicle is essential.
Unfortunately we are unable to offer sponsorship for this role.
This role is being offered on a Full Time basis or 30 hours per week (across 4 days) on a 12 month fixed term contract.
What you'll do
- Lead our dedicated Training Support Team, ensuring the smooth coordination of all internal and external training across FitzRoy - Not just our Oliver McGowan programme.
- Work closely with our inspirational Lived Experience Trainers and Administration team to support the successful delivery of the Oliver McGowan programme and our internal training courses in a timely and efficient way.
- Develop new business opportunities and build lasting relationships with commissioners, customers and partner organisations.
- Deliver an excellent customer experience from initial enquiry through to course completion.
- Monitor performance, income, customer feedback and quality standards to support continuous improvement.
- Ensure compliance with Oliver McGowan licensing requirements and contractual obligations.
About you
You’ll have
- Experience of building strong relationships with customers, commissioners or partner organisations.
- Passion for delivering an outstanding customer experience.
- Excellent communication skills, which can flex for the different needs of our team and customers
- Confident leadership skills, to support a small team, helping people to do their best work.
- Great IT skills to use Microsoft Office, our LMS and other digital systems to monitor performance and keep things running smoothly.
- Information analysis skills, to solve problems and identify opportunities for improvement and growth
- FitzRoy aligned values, committed to improving the lives of autistic people and people with a learning disability.
- Experience of working within the health and social care sector and the Oliver McGowan Training Programme.
- Transferable experience in programme or training coordination and scheduling
Why join us?
You'll be joining a well-established, high-performing Learning & Development team with an excellent reputation for high-quality training. Our trainers and Training Support Team receive fantastic feedback from colleagues and external customers, and you'll have the opportunity to build on that success by shaping a newly created role and grow our external Oliver McGowan training offer.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Benefits
- 25 days holiday rising with service
- Staff recognition scheme
- Leadership development programme
- Healthcare cashback plan and employee assistance programme
- Team bonus scheme (service based roles)
- Pension and life assurance
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
- Develop and implement a measurable strategy for philanthropic growth.
- Work closely with the Head of Fundraising to strengthen and embed a culture of philanthropy across Kids.
- Collaborate with colleagues to identify, cultivate and solicit major donor prospects.
- Provide guidance and support to colleagues on donor engagement and relationship management.
Relationship Management
- Build, manage and strengthen relationships with existing supporters.
- Understand donor motivations and create tailored engagement plans that inspire long-term support.
- Represent Kids at networking and cultivation events, building visibility and awareness of our work.
- Work collaboratively with service delivery teams to demonstrate the impact of donor support.
Prospect Development
- Manage and grow a mid-level giving programme.
- Develop and maintain a strong pipeline of prospective donors through research, identification and outreach.
- Build and manage a portfolio of mid-level and major donor prospects.
- Work with the Events Manager to deliver engaging donor cultivation events.
Income Generation and CRM Management
- Take ownership of individual income targets and contribute to wider fundraising goals.
- Manage donor pipelines, forecasting and reporting through Donorfy CRM.
- Monitor performance and identify opportunities to maximise income growth.
Donor Communications
- Develop compelling cases for support and impact reports.
- Create personalised communications and proposals that align with donors' interests and motivations.
- Deliver a high-quality donor experience that encourages long-term engagement and investment.
About You
We are looking for someone who can demonstrate:
- Proven success in networking and relationship building that has resulted in financial support.
- Experience securing new gifts and developing new donor relationships.
- A strong track record of building and managing fundraising pipelines and supporter portfolios.
- Excellent written and verbal communication skills, with the ability to influence and engage high-value supporters.
- Experience using CRM systems and data to manage donor relationships, forecasting and reporting.
- Strong budgeting and financial forecasting skills.
- Experience researching and identifying prospective donors.
- Confidence engaging and influencing senior stakeholders, including CEOs, trustees and decision-makers.
- The initiative and resilience to build new relationships from the ground up.
- A genuine passion for improving outcomes for children and young people with SEND and their families.
- An understanding of the policy and influencing landscape affecting children and young people with SEND.
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
Background
The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.
We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.
This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.
About the role
This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.
Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.
Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.
Key responsibilities
- Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
- Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
- Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
- Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
- Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
- Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
- Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
- Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
- Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
- Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
- Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager
The client requests no contact from agencies or media sales.
Join our charity at a pivotal moment. We are looking for a talented communications professional who can work with our small remote team to keep migrant homelessness and destitution high on the public agenda and tell powerful, compelling stories of the work of our members and the experiences of the people in the asylum and immigration system.
You will lead our comms work, managing our digital presence, driving engagement through our social media channels, being the first point of contact for journalists and, alongside the External Affairs Lead, developing and driving our organisational communications strategy. You will have plenty of creative ideas of how to get our campaigns noticed and ensure NACCOM’s voice is heard in the public debate.
You will understand how to work with people in vulnerable or precarious situations, empowering them to tell their own stories and giving them a voice.
A strong knowledge of the media landscape and using social media to achieve change is essential. Experience of managing websites and an understanding of brand is also key.
This role is for a creative, collaborative individual who is passionate about ending migrant and refugee homelessness and destitution and who knows the power of a good story. If this sounds like you, we’d love to welcome you to NACCOM.
Hours: Part time at 21 hours per week (which is 0.6 FTE, full time is 35 hpw)
Salary: £23,620 for 0.6 FTE (full time / 35 hpw salary would be £39,367pa). Plus £4,000 pro rata London Weighting if applicable.
Leave: 25 days pro rata plus bank holidays (Eng and Wales) plus additional concessionary days off between Christmas and New Year
Pension:NACCOM will contribute 6% of your gross salary
Additional benefits:Flexible working hours, wellbeing time, wellbeing practice
Contract: Fixed term initially of 12 months. Continuing depending on funding
Location: Home-based plus occasional travel in the UK. Opportunity to work part-time in a members’ office or a co-working space.
Responsible to: External Affairs Lead
About NACCOM:
NACCOM (No Accommodation Network) is a registered charity, and we provide a service to our (135) members who are frontline organisations based across the UK working together to end destitution amongst people seeking asylum, refugees and migrants with No Recourse to Public Funds (NRPF).
The NACCOM membership network is made up of ‘full’ members who provide accommodation to people seeking asylum who have been refused and ‘associate’ members who are organisations that are in support of the aims of NACCOM.
NACCOM brings members together to network, collaborate and share good practice, and also provides resources, support and training to enable members to increase their capacity and empower as many people as possible out of destitution. NACCOM also campaigns for a fair, just and humane asylum and immigration system that doesn’t leave people destitute.
Read more about NACCOM including our vision, mission, values and current strategy on our website. You can also view our current campaigning priorities.
Job purpose:
The Communications Co-ordinator will be responsible for the delivery of NACCOM’s communications strategy. The postholder will co-ordinate all media relations, both proactive and reactive, maintaining excellent relationships with journalists and ensuring high level visibility of key projects and the issue of migrant homelessness and destitution more broadly. This post leads and manages NACCOM’s social media presence, ensuring strong engagement and building NACCOM visibility across its social media platforms, and will play a pivotal role int the development and delivery of a new website. Empowering people with lived experience of the asylum system and destitution to be able to tell their stories in a variety of contexts is integral to the role, as well as a good understanding of delivering a communications function for a network organisation.
Duties and Responsibilities:
· Work with the External Affairs Lead to develop and implement a communications strategy.
· Manage NACCOM’s digital presence including the delivery of a new website.
· Ensure the delivery of a monthly email newsletter to supporters.
· Manage the design and publication process for NACCOM reports including our annual impact report, working with a freelance designer.
· Develop a social media strategy that drives engagement with NACCOM’s work with our key audiences and ensure regular, compelling social media posts and updates.
· Work with the Community Research Co-ordinator to build the capacity of our Community Researchers and Community Ambassadors to engage with communications projects and act as spokespeople in the media.
· Manage NACCOM’s media relations, providing a press office function and leading media strategy for discrete projects.
· Ensure brand and tone of voice consistency across all NACCOM communications outputs.
· Provide comms support with NACCOM events to the wider team.
Personal Specification/Key Competencies:
Essential skills:
· A commitment to and understanding of NACCOM’s beneficiaries and mission.
· Experience of developing and implementing communications strategy across multiple platforms.
· Good knowledge of the media landscape and experience of working with journalists.
· Good knowledge of social media platforms and the latest digital trends.
· Experience of managing websites and using content management systems.
· Creative and enthusiastic with excellent storytelling skills.
· Excellent interpersonal and presentation (oral and written) skills.
· Self-motivated and able to work alone using own initiative.
· Ability to work with marginalised groups and an understanding of the sensitivities involved.
· Proven ability to be flexible and meet tight deadlines.
· Confident using Microsoft Office and a range of online platforms.
· Willingness and capacity to travel within the UK.
For more info / apply for the role:
Please click the Redirect to Recruiter button where you can download the full job description and application form from our website.
Deadline to apply: Tuesday 1st Sept 2026 at 9am
Interviews: week commencing 14th Sept 2026
NACCOM works to end destitution for people in the UK asylum system through support, collaboration and policy change with members across the UK.
The client requests no contact from agencies or media sales.
JOB VACANCY – ACCT UK TRAINING DESIGNER – FULL TIME (40 hours per week)
Salary: £30,784.00
Closing Date: Sunday 15th June 2025; Interview 24th June
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for development of courses and compliance by those undertaking training delivery.
We are looking for a person with skills in training design to bring their skills, enthusiasm, and personal credibility to the team.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required. The starting salary for the post will be £28,808.00 per annum.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 6th September 2026.
Interviews will be held in the week commencing 21st September 2026.
We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
- Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
- Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
- Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
- Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
- Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
- Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
- Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
- Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
- Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
- Experience of building and managing relationships with external organisations or referral networks.
- Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
- A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
- Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
- Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
- Able to manage a marketing budget, track spend and demonstrate value for money.
- Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Head of Communications & Public Affairs
Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent
We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.
Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.
This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.
Please see below for more information on what just might be your future role.
About the Role
As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.
- Developing and delivering an integrated communications, public affairs and policy strategy that advances the charity's mission and influence.
- Leading high-profile campaigns that raise awareness, support fundraising objectives and drive systemic change for the Armed Forces community.
- Building influential relationships with media, government, political stakeholders, partner organisations and sector leaders.
- Acting as a trusted adviser to senior leaders, providing strategic counsel on reputation, stakeholder engagement, public policy and emerging issues
- Leading the charity's press office, crisis communications activity, ambassador programme and external reputation management
- Developing, inspiring and coaching a high-performing team, fostering innovation, collaboration and measurable impact.
About You
Are you a strategic communications leader who knows how to turn insight into action and ambition into results?
Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?
Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?
Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?
If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.
You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.
Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.
About the Team
You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.
We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd August 2026
Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.
First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.
Second Round in person 16th or 22nd September.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Contract type
12-month fixed term, full-time (with probation period)
*we will consider applicants looking for a 4 day per week role.
Location
Remote, UK based
Salary
£52,000 per annum, pro rata
Benefits
·25 days annual leave per annum, pro rata plus UK public and bank holidays (pro rata)
·Additional time off (Office closure) for a week in December and August
·10% employer pension contribution
·Other standard Foxglove benefits
Reports to
Co-executive director
Application deadline
Monday 17 August at 0900
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
Foxglove is seeking a Digital Campaigner to deliver our digital campaigning, our digital communications, our social media and our website. This role would sit within our advocacy and communications team, which works towards stronger accountability for Big Tech, and an end to states’ misuse of algorithms and AI.
We want people in power to put an end to tech abuses that negatively impact our lives. But we’re up against an army of Big Tech lobbyists, working to shield their industry – and its vast profits – from any form of restraint. That’s why we need to ensure that the public, and our representatives in government and politics, are armed with the facts and knowledge they need to stand up to Big Tech billionaires.
We’re looking for someone with significant experience in digital campaigning. The Digital Campaigner will not only identify these areas but act to implement the strategy they help devise – taking a hands-on and energetic approach.
As part of a small and flexible team, you will also be expected to contribute to our wider areas of work as needed, across communications, advocacy and supporter campaigns.
Job Description
Digital campaigns
- Develop and lead digital campaign strategies that support Foxglove’s litigation and advocacy work, translating our cases and work into compelling public-facing campaigns.
- Design and deliver end-to-end digital campaign activations – including email campaigns, petitions, actions, donation drives and supporter journeys – using Foxglove’s CRM and campaign tools.
- Identify campaign moments and news hooks and move quickly to mobilise supporters and generate public pressure at critical points in Foxglove’s cases.
- Monitor and report on campaign performance, using data and analytics to learn and improve tactics over time.
- Work closely with Foxglove’s legal and advocacy teams to ensure digital campaigns are timely, accurate, and strategically aligned.
- Contribute to the development of Foxglove’s overall digital strategy, bringing expertise in best practice in digital campaigning.
Supporter engagement
- Grow and steward Foxglove’s supporter base, reaching new audiences and fostering relationships with existing supporters.
- Support Foxglove in the development and delivery of our supporter growth strategy.
- Develop and deliver supporter communications – including coordinating a supporter communications grid, drafting and delivering regular email updates, newsletters, and action alerts – that inform and drive engagement.
- Segment and manage supporter lists to ensure the right messages reach the right audiences at the right time, maximising open rates, click-throughs, and conversion.
- Create pathways for supporters to deepen their involvement with Foxglove’s work, from signing a petition to becoming a supporter or donor.
- Work with colleagues to identify stories and voices from within Foxglove’s community that can strengthen campaigns and broaden public reach.
Social media
- Manage and grow Foxglove’s presence across relevant social media platforms (including LinkedIn, BlueSky, and others as appropriate), maintaining a consistent and distinctive voice.
- Plan and publish engaging content that explains Foxglove’s work, amplifies campaign moments, and drives traffic to key actions and resources.
- Develop and manage a social media content calendar, working across the team to ensure posts are timely, accurate, and tied to broader campaign goals.
- Track and analyse social media performance, using insights to iterate and improve content strategy.
Website management
- Take day-to-day responsibility for Foxglove’s website, ensuring it is kept up to date, well-organised, and optimised for search and user experience.
- Publish and edit content across the site, including case pages, blog posts, press releases, and campaign landing pages, working with colleagues to ensure accuracy and clarity.
- Identify and lead improvements to site structure, navigation, and functionality.
- Use privacy respecting analytics tools to monitor site performance, identify trends, and make evidence-based recommendations for improvement.
- Ensure campaign and action pages are functioning correctly and converting effectively and manage any technical issues in a timely way.
- Maintain and improve the website’s accessibility, ensuring it meets recognised standards and is usable for as wide an audience as possible.
Content creation:
- Create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences.
Person specification
Essential
- At least five years' experience in digital campaigning, public mobilisation, or a related field
- Ability to create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences
- Proven track record of designing and delivering digital campaigns that have driven measurable public engagement or policy impact
- Strong experience managing email campaigns and CRM/supporter database tools (e.g. Action Network, MailChimp, Salesforce, or similar)
- Experience managing organisational social media accounts, with a strong instinct for voice, tone, and timing
- Confident writing skills — able to translate complex legal, technical, or policy issues into clear, compelling content for a public audience
- Experience managing and publishing content on a CMS-based website (e.g. WordPress)
- Ability to use analytics tools to assess performance and adjust strategy accordingly
- Strong project management skills — able to juggle competing priorities and deliver to deadlines in a fast-moving environment
- A genuine commitment to Foxglove's work
- UK based with the right to work in the UK
Desirable
- Experience working in a civil society organisation, NGO, trade union or political campaign
- Basic working knowledge of HTML/CSS or website development
- Experience supporting or working alongside legal teams or in litigation-linked campaigns
- Experience using design tools such as Canva or Adobe Creative Suite to produce campaign assets
- Experience commissioning or directing creative work from designers, videographers, or illustrators
How to apply
Please make your application via the Applied link provided answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in September for selected candidates.
All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with by contacting us on the email listed on our website.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policyon our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.
Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.
You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.
Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.
Additionally, you will:
- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
About You
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
This is a remote role with a once a month visit to our Folkestone office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Assistant
£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)
The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.
This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.
The Role
As the Digital Fundraising Assistant, you will:
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Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.
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Help manage supporter communications across email, social media and other digital channels.
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Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.
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Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.
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Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.
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Maintain and update supporter records within the CRM, ensuring accurate data management.
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Coordinate fundraising resources, supporter packs and recognition materials where required.
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Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.
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Assist with financial administration, including processing invoices and tracking expenditure.
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Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.
About You
To be successful in this role, you'll have:
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Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.
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An understanding of digital fundraising and supporter engagement.
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Excellent written communication and copywriting skills.
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Experience managing social media content across a range of platforms.
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Strong organisational skills with the ability to manage multiple priorities.
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Excellent attention to detail and a proactive approach to problem solving.
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Experience using CRM systems and maintaining accurate supporter data.
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A collaborative approach and a passion for delivering excellent supporter experiences.
What's on Offer
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£115.86 per day plus £19.22 daily holiday pay (PAYE).
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4-month contract.
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Fully remote working (UK-based).
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The opportunity to join a collaborative and supportive fundraising team.
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The chance to contribute to meaningful work within a respected UK charity.
How to Apply
To apply, please submit your CV by clicking the "Apply Now" button.
The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.
Commitment to Diversity and Inclusion
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people.
You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders.
At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role & Responsibilities
The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.
They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.
The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.
They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.
The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.
Role Requirements
Planning & Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors.
- Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes.
- Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support.
- Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended.
- Understand stakeholder needs and tailor information and support accordingly.
- Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events.
- Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms.
- Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development.
Delivery
- Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face.
- Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging.
- Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes.
- Deliver independently and as part of a team‑teach approach.
- Respond to delegate questions with confidence, sensitivity and subject knowledge.
- Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources.
- Provide an excellent, professional experience for all delegates and partners.
Outcomes & Impact
- Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice.
- Accurately record data and engagement activity using Ygam’s CRM system.
- Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently.
- Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education.
- Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance.
Learning & Development
- Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD.
- Ensure mandatory and role‑specific training is completed and kept up to date.
- Attend regular supervision and support sessions with line manager.
- Reflect on and record performance and development in monthly 1‑to‑1 meetings.
Administration
- Manage workshop administration using the CRM system, including sending joining instructions.
- Record attendance and gather feedback post‑workshop.
- Maintain accurate records in line with GDPR and data protection requirements.
Person Specification
Essential
- Experience delivering training to both adults and children/young people.
- Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
- Experience delivering online and face‑to‑face learning.
- Stakeholder engagement experience within education, youth work or children’s services.
- Excellent verbal and written communication skills.
- Strong IT skills (MS Word, Excel, PowerPoint).
- Experience developing and managing a delegate or sales pipeline and meeting KPIs.
- Experience driving projects to achieve agreed outcomes.
- Highly organised, detail‑oriented and self‑managing.
- Experience promoting or selling a service or programme.
- Experience working effectively within a team to meet shared targets.
- Willingness to travel regionally and nationally to deliver training.
- Right to live and work in the UK.
Desirable
- Knowledge of the English education system, including PSHE and RSE curriculum.
- Strong interest in or understanding of gaming, esports and online youth culture.
- Understanding of a public health and prevention‑based approach to harm reduction.
- Strong networking and relationship‑building skills.
- Experience using CRM systems, particularly Salesforce.
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
- Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
- Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
- Direct line management of the Acquisition Marketing Officer and volunteers as required.
- Manage agencies and freelancers as required.
- Ensure activities follow fundraising and data regulations, and marketing best practice.
- Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
- Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
- Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
- Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
- Build performance-driven channel plans across, organic and paid social media channels such as Meta.
- Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
- Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.
- Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
- Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
- Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
- Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.
Please follow instructions on Charity Job to be redirected to our website and apply today!


