Digital communication manager jobs in pimlico, greater london

The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.

This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.

Interview date: Friday 2 January 2026

This role is not open for sponsorship.

Duties and Responsibilities

Strategic Leadership and Professional Practice

• Provide highly visible, credible leadership to nursing and care teams across the organisation.
• Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
• Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
• Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
• Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
• Proactively network externally to promote the organisation’s clinical and professional profile.

Regulatory Compliance and Quality Assurance

• Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
• Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
• Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
• Jointly coordinate the completion of the annual Quality Account.
• Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.

 Patient Safety, Clinical Risk and Incident Management

• Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
• Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
• Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
• Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
• Communicate themes and learning from incidents across the organisation.

Workforce Leadership, Development and Management

• Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
• Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
• Ensure robust workforce planning, including appropriate skill mix and safe staffing.
• Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
• Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
• Oversee NMC revalidation processes and compliance with professional standards.
• Build high-performing teams through motivation, recognition, coaching, and consistent performance management.

Nursing and Care Leadership

• Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
• Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.

Safeguarding

• Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
• Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.

Infection Prevention and Control (IPC)

• Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
• Monitor infection data, oversee IPC audits, and initiate improvement strategies.
• Promote best practice in all clinical and residential settings.

Documentation, Information Management and Digital Systems

• Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
• Maximise use of digital systems to support clinical decision-making, documentation, and governance.
• Ensure clear, consistent standards for record-keeping across all clinical and care areas.

Resource, Budget and Performance Management

• Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
• Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
• Review and ensure effective skill mix and resource allocation.
• Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.

Senior Leadership and Organisational Responsibilities

• Serve as a critical member of the Nursing and Care Senior Leadership Team.
• Participate in the senior site manager weekend rota.
• Communicate organisational messages effectively and relay staff feedback to senior leaders.
• Undertake additional duties aligned with the role’s scope and organisational requirements.
• Ensure full compliance with Health & Safety regulations and The Children's Trust policies.

 Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education:

• Registered Nurse.
• Leadership / management qualification.
• Master’s degree in relevant subject. 

Experience:

• Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
• Evidence of continuous professional and personal development.
• Experience of working with children and families with complex health needs.

Skills, Abilities & Knowledge:

• Dynamic, passionate, open, collaborative, and supportive leadership style.
• Able to build teams and delegate.
• Able to problem solve and make informed decisions, and take charge of events.
• Excellent interpersonal skills.
• Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
• Demonstrable track record of achievement in quality and patient safety.
• Experience of leading a service and of transformational change.
• Experience managing projects.
• Experience of effective partnership working, with both internal and external stakeholders.
• Experience of managing budgets.

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?

UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.

About UK Acumen Academy

UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change. 

As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.

Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.

Role Summary

As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.

Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.

Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.

This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).

Key Responsibilities

Communications

• Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows

• Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners

• Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives

• Track and evaluate engagement data to inform strategy and improve communications performance

• Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring

Operations

• Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery

• Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting

• Support data collection and impact reporting for projects and funders

• Contribute to improving internal processes that strengthen the participant and partner experience

Qualifications and skills

• Experience creating and managing digital communications (email, social media, web, or campaigns)

• Have an eye for detail

• Can use data to learn and refine

• Comfortable with ambiguity and can take initiative

• Can build strong, authentic relationships and enjoy working collaboratively

• Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability

Nice to have:

• Experience crafting stories that connect diverse audiences to purpose

• Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools

• Experience working in purpose-driven or community-focused organisations

• An understanding of the UK social-impact ecosystem

About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.

We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.

Employee benefits at UK Acumen Academy

We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:

• Flexible working (with 2 days in the office)

• 33 fully flexible holiday days (including the 8 UK bank holidays)

• £600 annual budget for learning and development

• Access to all Acumen Academy’s online courses free of charge

• Monthly in-person team days

• Monthly working-from-home allowance

• Enhanced maternity and paternity leave

• 3% employer pension contribution

How to apply: 

• Stage 1: Complete your online application (tell us what you can do)

• Stage 2: Invited to an video interview with the UK Senior Programme Manager

• Stage 3: Invited to complete a short case-study exercise (show us what you can do)

• Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team

Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:

· Growing and connecting an inclusive, diverse community of social researchers.

· Expanding career pathways and professional development.

· Advancing knowledge, best practices, and innovation in social research.

· Representing and advocating for the profession.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.

We are a small team of eight people and are working in a very inter-connected manner.

About the Role

The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.   

Key Responsibilities:

*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable

*Manage weekly accounts reconciliation process

*Preparing financial reports, issuing invoices and chasing debtors for training and events

* Assist operations manager with budgeting and forecasting

Training and events

* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.

*Assist in monitoring of training and events by running feedback reports

*Provide more general administrative support for regular training events and the annual conference

* Coordinate meetings and events, liaising with trustees, volunteers and colleagues

General

* Develop and implement administrative processes and procedures to improve efficiency

* Provide exceptional customer service to internal and external stakeholders

* Maintain confidentiality and handle sensitive information with discretion

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.

Essential Experience & Skills

● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.

● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.

● Responding to customers/clients via emails

● You have experience supporting projects or coordinating tasks

● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings

Desirable Experience (Nice to Have, but not required)

● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)

● Experience working in a membership organisation, charity, or similar setting.

● Familiarity with basic data management (e.g. updating records, handling databases).

● Experience coordinating online or in-person events

● Experience of changing website content or interest in learning

What We Offer

28 days of annual leave (pro rata) + bank holidays

Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)

Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.

Personal and professional development including payment for one subscription to a relevant membership/professional body

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives. 

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

We’re offering an exciting opportunity for a dynamic and creative individual to become part of our small but committed team. As we develop our new income strategy aimed at increasing and diversifying our fundraising, this is a pivotal moment to contribute to our growth and help us achieve our ambitious income targets.

In this varied and rewarding role, you will work across multiple areas of fundraising and event coordination to secure vital funds that enable the Trust to continue our impactful work.

We are seeking an enthusiastic and motivated individual, who is passionate about our work and enjoys building relationships. Working closely with the fundraising team, senior volunteers, and colleagues in the wider team, you will take a leading role to deliver engaging fundraising events, activities and campaigns and expand the Trust’s portfolio of events, challenges and initiatives.

The ideal candidate will be proactive, a strong team player and have excellent organisational and communication skills. You will be a strategic thinker, have a willing attitude and enjoy working in a fast-paced environment.

This is a full time permanent role with a minimum of 3 days a week in our Central London office, offering increasing annual leave entitlement based on length of service, as well as office closure between Christmas and New Year. Plus two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays.

Key responsibilities

Events

· Oversee, coordinate and deliver our calendar of fundraising events including logistics and administration.

· Help organise our annual Appeal Dinner, the Trust’s flagship fundraising event, overseeing all administration, liaising with internal and external stakeholders and oversee adverts in Appeal Dinner brochure.

· Liaise with companies to arrange corporate events with Holocaust survivor speakers and develop relationships with existing and new companies to increase income in this area.

· Oversee and work with Young HET supporters to motivate them to fundraise for the Trust

· Work with other colleagues to market events through targeted messaging.

· Develop ideas for new fundraising campaigns, initiatives and events to grow income and cultivate new donors.

Community Fundraising

· Support fundraising campaigns including the coordination of appeals, newsletters and mailouts.

· Establish a programme of fundraising challenges (such as marathons and sporting events) to generate income and supporter engagement, building key relationships.

· Work with our Education and Outreach teams to oversee engagement and support from schools, synagogues and other institutions.

· Lead on digital fundraising campaigns and prepare content for social media.

General

· To manage the acknowledgment and thanking of donations and help to ensure the database is maintained.

· Work collaboratively with the Fundraising team on current and future fundraising strategy and activities, to shape fundraising priorities.

· Comply with relevant legislation with regards to data protection including General Data Protection Regulation and the Data Protection Act 2018.

· As part of a small team, to contribute to other areas of the Trust’s work as required.

Follow the link to our website to find out more!

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA is investing in its Monitoring, Evaluation, Accountability and Learning (MEAL) function. We have established an independent MEAL team within the Global Programmes Directorate (GPD), led by a Head of Data Insights and MEAL. The MEAL team plays a critical role in ensuring that SPANA’s programmes are effective, responsive and continuously progressing to improve the welfare of working animals globally. The MEAL team works closely with SPANA partners based in different countries and with SPANA colleagues across departments.

Reporting to the MEAL Manager, the Data Management Officer is a key role in SPANA’s MEAL team. The role oversees the full data cycle, including supporting partners with consistent data collection, improving data quality assurance, maintaining data systems, setting standards, co-ordinating consolidation of programme data and producing clear analysis and visualisation. The role contributes directly to better use of evidence in programme design, learning and accountability across the organisation.

Contract, location and salary

This is a full-time (34.5 hour per week), permanent role based in the UK. SPANA works on a hybrid basis, and staff come into our office in London for approximately 1-2 days per month (or more if preferred). 

The salary for this role is c.£35k per annum, subject to skills and experience. SPANA provides employee benefits including a generous company pensions scheme and healthcare cashplan with Medicash. 

Full details and how to apply

Please review the job description for full details including a person specification and information on how to apply.

The deadline for applications is 23:59 GMT on 04 January 2026. 

Candidates must have the right to work in the UK.

About the role

We are looking for an experienced Translations Editor (French) to join our Communication for Development team. This role ensures the quality and delivery of Tearfund's French translations for audiences primarily in Francophone Africa.

You will manage translation workflows for a wide range of content—from publications and training materials to digital and multimedia resources—working with a network of freelance translators and proofreaders. You will also contribute to strengthening Tearfund's translation standards and digital processes, including the use of our translation software management and AI tools.

About you - You will bring:

• Native-level proficiency in French and strong command of English (spoken and written)
• Proven experience in translation and/or proofreading between English and French, ideally using CAT tools
• Experience managing translation projects and working with freelancers
• Deep understanding of Francophone African linguistic and cultural contexts
• Excellent attention to detail and strong editorial skills
• The ability to manage multiple projects to tight deadlines

Experience with faith-based organisations, theological materials, or ethical use of AI in translation will be an advantage. All applicants must be committed to Tearfund's Christian beliefs.

Why join us - This is an exciting opportunity to shape Tearfund's multilingual communication and support a global community of freelance translators who help make our resources accessible worldwide. You will be part of a collaborative environment where your linguistic and intercultural skills can make a tangible impact.

The Communications for Development (C4D) team champions and supports the sharing of learning and knowledge across Tearfund's international work. This includes supporting Tearfund and its partners to use effective and inclusive communications tools and approaches to increase the impact and scale of their work.

Hybrid working for UK candidates: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

READY TO HELP BUILD SOMETHING THAT MAKES A DIFFERENCE?

LOOKING FOR AN OPPORTUNITY TO LEARN AND GROW WITH A START-UP?

WE’RE RECRUITING AN ASSISTANT TO THE FOUNDER…

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for an assistant to work closely with founder Mark Johnson. This is a hands-on role which could be for someone early in their career who wants a chance to learn, take on real responsibility, and be part of building something meaningful. It will suit someone who is organised, curious, and keen to develop.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings order, accuracy, and a calm, positive attitude.

We’re looking for someone who:

• Has strong academic ability and can pick things up quickly
• Is organised, meticulous, and takes pride in keeping things in order
• Is interested in social justice and wants to understand our sector
• Has an open, willing attitude to learn and develop
• Can use digital and AI tools to simplify tasks
• Communicates clearly and can write simple, accurate notes and emails
• Is based in the South of England and willing to travel

This role may not be the right fit if:

• You prefer large, structured organisations with established systems
• You are mainly looking for visibility, status, or a defined career track
• You are not comfortable with varied tasks or learning as you go

WHAT YOU’LL DO

• Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities
• Organisation: Keep diaries, documents, and information in meticulous order
• Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens
• Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)
• Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications
• Documentation: Prepare simple business cases, summaries, or briefing papers
• Operations: Support basic bookkeeping tasks, receipts, and expense organisation
• Learning and development: Take on a variety of new tasks as skills grow

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Prospectus is delighted to be partnering with our cliejt in their recruitment of a new Health Information Officer, on a full-time, permanent basis. This is an exciting role for the organisation which offers flexibility, with the option to be either office-based, hybrid, or remote.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. This organisation is the only national charity supporting people living with lupus and those that care for them. They hold an ambition for a world where people with lupus can live full and active lives and work hard to empower people by providing information about lupus and offering support so their voices are heard and their condition diagnosed and managed effectively. With 35 years of service, the charity is now embarking on an ambitious new strategy, aiming to broaden and deepen its reach across the lupus community.  

Reporting up to the Health Information, Policy, and Research Manager, your role will focus on developing high quality, trustworthy, current and effective information resources for the lupus community. This will include evidence-based printed publications, web content, research summaries, videos, and other digital materials to support and empower everyone affected by lupus. You will work to ensure that health information meets the needs of people with lupus as well as their families, and is marketed, promoted, and disseminated effectively to people who need it, working closely with colleagues across the Community and Social Media teams, as well as with beneficiaries themselves.

To apply for this role, you will be a creative communicator, with demonstrable experience of communicating complex health, scientific, or research information in an accessible, engaging manner. You will have experience of developing information for a wide range of audiences and in a range of formats, including print, digital, video, or audio. You will also have experience of working directly with key stakeholders to co-develop information (including people living with health conditions, young people, healthcare professionals, and researchers). Overall, you will be collaborative, proactive individual, passionate about ensuring that health resources are tailored and accessible for all.

Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to provide a supporting statement.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.

Fixed-term contract (12 months, with possibility of extension)

1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)

£25,500 FTE (£7650 pro rata)

Location: Remote, with one working day per month in central London

Reports to Director

Application: CV and cover letter required

The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.

About the Role

The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.

The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.

Key Responsibilities

Public Enquiries & Communication

· Respond promptly and warmly to all phone and email enquiries.

· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.

· Provide accurate information about our support services, events, and resources.

· Represent the charity’s ethos through clear, compassionate communication.

Training Enquiries

· Act as the first point of contact for training-related emails and requests.

· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.

· Liaise with the Director to ensure training enquiries are processed efficiently.

Administration & Organisation

· Maintain accurate records, spreadsheets, and digital systems.

· Support the maintenance of internal calendars, logs, and shared documents.

· Assist with general administrative tasks requested by the Director.

· Uphold confidentiality and GDPR standards at all times.

Outreach & Signposting

· Share information about the charity with councils, community organisations, and services as required.

· Support simple introductory outreach activities to raise awareness of our offerings.

General Responsibilities

· Work in alignment with the values and ethos of The Loss Foundation.

· Participate in team communication and supervision where appropriate.

· Undertake any other reasonable duties in line with the role.

About You

We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.

Key Skills and Experience

Experience in an administrative, enquiries-based, or customer-facing role.

Strong written communication skills and a warm, steady phone manner.

Excellent organisational skills with strong attention to detail.

Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).

Experience handling sensitive information or emotional subject matter.

Ability to work independently and remotely.

Key Qualities

Compassionate, grounded, and emotionally mature.

Highly organised, reliable, and proactive.

Sensitive to the needs of bereaved individuals.

Calm and confident when managing competing demands.

Committed to our ethos and values.

What difference will you make?

As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.

Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.

Application: CV and cover letter required

We’re looking for a Social Media Administrator to join the WildFish Communications and Marketing team.

WildFish is a charity dedicated to conserving wild fish and their aquatic habitats. This role is perfect for someone who enjoys creating content, feels passionate about the positive impact of social media, and is keen to develop their skills in digital storytelling.

You’ll help to bring campaign messaging to life across our social media platforms, engage audiences, and run the day-to-day management of our accounts. 

Key Responsibilities

● Content creation and planning: Draft and design engaging visual content (images, short videos, graphics) for social media. Maintain the social media content calendar.

● Channel management: Schedule and post content across social platforms (Instagram, Facebook, LinkedIn and YouTube).

● Community management: Monitor comments, messages, and mentions; flagging or responding where appropriate. Engage with followers and build community.

● Platform maintenance: Account administration, including bio updates, ensuring profile assets remain timely and relevant, and maintaining brand consistency across platforms.

● Performance tracking: Analysis performance metrics and create reports.

● Trend spotting: Stay current with social media trends and platform updates, keeping an eye on emerging patterns in the environmental space. 

Personal Requirements

Essential

● Passion for WildFish’s mission and a commitment to its values.

● Over two years' experience with social media platforms.

● Proficiency with social media management tools. .

● Experience with graphic design and video editing tools for creating engaging visual content.

● Understanding of social media analytics.

● Good written communication skills and an eye for detail.

● Organised, proactive, and eager to learn.

● Comfortable juggling multiple tasks and deadlines.

Desirable

● Background in an environmentally-focused role.

● Knowledge of wider communications mix and how the channels interact. 

Preferred Qualifications

● A bachelor’s degree in marketing, communications or a related field.

● Relevant work experience in a related digital marketing, content creation or agency role.

● A portfolio demonstrating successful social media campaigns, community building or follower growth.

What We Offer

● Salary: £25k - 28k (dependent on experience).

● 25 days annual leave, plus 8 bank holidays.

● Additional leave during the festive season.

● Flexible and remote working arrangements, with fortnightly travel to Salisbury (SP2).

● Learning and development opportunities.

● Pension contributions of 5%.

Diversity and Inclusion

At WildFish, we value diversity and inclusion. We are an equal-opportunity employer and encourage applications from individuals from under-represented groups in the conservation sector. If you don’t meet all the criteria but are passionate about our mission and believe you can contribute, we encourage you to apply.

How to Apply

For questions about the role or application process, including reasonable adjustments, contact our Operations Manager. Applicants must have the right to live and work in the UK.

Deadline for applications: 7 January 2026 

Salary: £33,765 - £37,000 per annum depending on experience.

Hours: Full-time and permanent. 35 hours per week

Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.

Join Our Team!

We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy.  This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

About You

You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context.  You’ll  have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home,  although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks at the Hatfield office
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.  
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Marketing

Salary £60,000 FTE 

Reports to: CEO 

Time commitment 3 days a week (21 hours) 

Start date: End of Jan 2026  

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge  

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About the organisation  

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

• We create kind, nurturing spaces where we connect and improve our health and wellbeing
• We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
• We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.

This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:  

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities:

Marketing and Communications

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies.

Outreach and Programme Support

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.

• Contribute to measurement and communication of our social impact

Line Management

• Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.

Values-Driven Leadership

• Embed the organisation’s mission and values into all business and marketing activities.

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification

Qualifications

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.

Experience

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning

• Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.

Skills and Competencies

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

• Excellent leadership, team management, and people development skills.

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

• Ability to balance financial objectives with social mission, embedding values in all activities.

• Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment