Digital communication officer jobs in London, greater london

Care workers give everything to the people they support. When life gets hard, The Care Workers' Charity is there for them - providing grants, mental health support, and a community that has their back.

We're a small, passionate team and we're growing. We're looking for a Marketing and Events Officer who's creative, organised, and ready to make their work mean something.

This is a genuinely varied role. One day you might be crafting a social media campaign, the next you're coordinating our presence at a national sector conference. You'll create content, manage our channels, write newsletters and press releases, produce video case studies, and help run events that raise both awareness and funds. You'll work closely with our Marketing and Events Manager and have real ownership over your work.

We're not looking for someone who just wants to tick boxes. We want someone who's curious, takes initiative, and cares about doing things well. Experience in the charity sector is helpful but not essential - what matters more is that you bring solid digital and content skills, a head for logistics, and genuine enthusiasm for the cause.

In return, you'll get a home-based role with flexible working, 33 days annual leave including bank holidays, a working from home allowance, and access to an Employee Assistance Programme. Most importantly, you'll be part of a team that genuinely cares about what it does.

Based in England with easy rail access to London. Some travel to events and meetings required.

About Us

We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.

Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.

The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.

Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.

Summary

We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.

Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.

This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.

If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.

Main Areas of Responsibility

The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.

Your responsibilities will include:

• Define and deliver the organisation-wide digital and data strategy
• Lead digital transformation to improve education and operations
• Oversee IT, cloud platforms, systems and cyber security
• Build and lead a high-performing technology team
• Enable data-driven decision making and analytics capability
• Enhance service delivery and user experience
• Lead major programmes, budgets and supplier partnerships

For a full list of responsibilities, please download the Job Pack.

Qualifications & Experience

We would like to hear from you if you have:

• Degree or equivalent qualification in a relevant technical discipline
• Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
• Proven success in delivering enterprise-wide digital transformation in a complex organisation
• Experience developing and executing digital, data and technology strategies
• Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
• Expertise in cyber security, risk management and information governance
• Strategic thinker with the ability to translate vision into delivery
• Strong leadership and people development capability
• Exceptional communication and stakeholder engagement skills
• High level of commercial awareness and financial management

For a full job specification, please download the Job Pack.

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.

Learn more about on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. 

Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.

This is a strategic and hands-on leadership role at the heart of Making Music’s growth.

As Marketing and Communications Director, you will lead how we attract, retain and engage our members, with a strong focus on digital acquisition, including SEO. You will sit on the senior management team and play a key role in shaping organisational strategy and overall impact.

Success in this role will be measured through:

• Membership growth and retention
• Engagement with services
• Income generation
• Brand reach and visibility

You will manage the Marketing and Communications team, made up of Communications and Engagement Manager (5dpw), Content Manager (4dpw) and Communications Coordinator (2.5dpw)

Key Priorities (First 12 Months)

• Grow membership through digital acquisition (including SEO)
• Improve website conversion and the member journey
• Develop a clear, insight-led marketing strategy
• Strengthen brand visibility and reach

Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.

Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.

The Advocacy Project delivers Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

In this role you will promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.

Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.

You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.

As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.

Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.

Key responsibilities

Engagement

î  Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.

î  Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.

î  Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.

î  Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.

î  Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.

î  Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.

î  Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.

Communications

î  Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.

î  Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.

î  Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.

î  Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.

î  Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.

î  Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.

General responsibilities

î  Participate in team meetings, training and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, safeguarding and risk regulations.

î  Work to our mission, vision, and values.

î  Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

î  Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services

î  Experience of carrying out community engagement

î  Experience producing communication materials for a variety of channels and audiences

î  Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London

î  Good understanding of health inequality and the role Healthwatch can play in reducing this.

î  Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.

î  Excellent organisational skills, ability to take initiative and plan your own workload.

î  Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.

î  Willingness to attend further training and to adopt new procedures.

î  Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values

Desirable

î  Evidence of ongoing personal development and training related to the role.

î  Previous experience of working within a Healthwatch service.

î  Experience of creating visual content such as digital graphics or video.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident Committed and Mindful Employer.

Digital Engagement Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Digital Engagement Officer Job Summary

The Digital Engagement Officer is a key member of the Digital Marketing and Engagement department and will support the day-to-day running and development of our digital channels. They will work to drive engagement, reach new audiences and provide a smooth supporter experience.

The role will be responsible for writing, editing and uploading content to our website, developing test plans to optimise conversion, analysing performance, reporting back on learnings and feeding into plans for future improvement. The postholder will also help to enhance our email programme, from growing our opted-in supporter lists to shaping email journeys and test and learn activity to strengthen our email engagement. They will additionally support the wider digital engagement team, including contributing to social media community moderation.

This is a highly collaborative role, working closely with the wider Marketing, Communications and Engagement department as well as colleagues across Fundraising, Policy, Services and beyond to contribute to the digital elements of our marketing and communications strategy.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Job Title: Digital Communications & Content Officer

Location: London/Hybrid

Salary: £36,038.98 per annum

Weekly Hours: 35

Reference: YMC1206520

Creative freedom ¦ Purpose-driven work ¦ Big ideas welcome

Love creating content that people stop scrolling for? Passionate about storytelling, social trends and bringing bold ideas to life? If you’re looking for a creative role where your voice matters and your ideas can genuinely shape a national brand, this could be the perfect next step.

At YMCA England & Wales, we’re searching for a talented Digital Communications & Content Officer to join our energetic and collaborative Communications team. This is an exciting opportunity to create impactful content that amplifies young people’s voices, builds meaningful engagement and helps drive positive change across England and Wales.

You’ll work across campaigns, fundraising and retail.  You’ll drive national initiatives as part of our ambitious PCI Directorate — a supportive and creative environment where experimentation is encouraged and no two days are the same.

This is a role with real creative licence. We want someone who’s excited to test new ideas, jump on trends, explore emerging platforms and create content that feels fresh, authentic and culturally relevant. One day you could be filming TikTok content, the next producing a YouTube series, designing social-first campaigns or building engaging digital journeys and landing pages.

You’ll help grow and energise YMCA’s online communities by capturing real stories from young people, staff, volunteers and local YMCAs across the country. From short-form video and graphics to compelling campaigns and platform-native storytelling, your work will inspire audiences and encourage action.

We’re looking for someone who lives and breathes digital culture — a creative thinker who understands social media, loves multimedia storytelling and enjoys turning ideas into engaging content. Alongside strong creative instincts, you’ll use insights and analytics to continually refine and improve performance.

Most importantly, you’ll join a passionate organisation and a genuinely fun, forward-thinking team that values creativity, collaboration and innovation.

If you’re ready to bring fresh ideas, creative energy and digital expertise to a role with real purpose, we’d love to hear from you. 

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

The Talent Set is delighted to be partnering with a leading youth charity to recruit a Senior Digital Content Officer.

This is a unique opportunity to play a key role in delivering a National Lottery-funded programme focused on improving how mental health support reaches young people from underrepresented and marginalised communities.

Working across youth engagement, communications, content and inclusion, you will build relationships with community partners, gather insight from young people, commission creators and creatives, and help deliver impactful content shaped by lived experience.

This role would suit someone with strong project management and stakeholder engagement skills, experience working with young people, and a genuine understanding of how equity, diversity and inclusion principles can be applied in practice.

Key Responsibilities

• Lead and coordinate digital content projects from planning through to evaluation.
• Build trusted relationships with community organisations and partner charities.
• Gather insight from young people and use findings to shape content and communications activity.
• Commission and manage creators, freelancers and agencies.
• Coordinate content production across multiple stakeholders and teams.
• Develop engaging content for digital channels including websites and social media.
• Manage project timelines, deliverables and reporting requirements.
• Monitor performance and use insights to improve future activity.
• Ensure content is inclusive, representative and accessible for diverse audiences.

About You

We are looking for someone with:

• Experience working with young people, youth programmes or youth-focused campaigns.
• Demonstrable experience applying equity, diversity and inclusion principles in practice.
• Experience working with underrepresented, marginalised or minoritised communities.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent relationship-building and stakeholder management skills.
• Experience coordinating agencies, freelancers, partners or external suppliers.
• Strong written communication skills and experience developing content for digital audiences.
• An understanding of safeguarding principles and working safely with young people.

Desirable Experience

• Charity, mental health, health or youth sector experience.
• Social media content experience across platforms such as Instagram, TikTok and YouTube.
• Experience gathering audience insight and translating findings into communications activity.
• Experience using content management systems such as Umbraco.
• Experience using reporting tools such as Google Analytics.

What's on offer? 

Salary: £37,000 – £39,900 per annum
Contract: Fixed-Term Contract until April 2027
Location: Hybrid – London (approximately 1 day per week)
Hours: Full-time, 35 hours per week

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're hiring: Senior Campaigns and Digital Engagement Officer

• Salary: £34,000 - £37,000 FTE (depending on experience)

• Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate

• Contract: 12 months fixed-term (with a view to extend subject to funding)

• Location: London hybrid (with remote-only options for an exceptional candidate)

• Closing Date: Sunday, 5th July

The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.

About the role

We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.

Key responsibilities include:

• Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).

• Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.

• Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.

• Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.

This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.

What we're looking for 

This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:

• Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.

• Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.

• Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.

• Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.

• Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.

Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.

Why join us?

• Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).

• Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).

• Growth & learning: A dedicated professional training budget to help you upskill.

Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions. 

Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions.  The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.

Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.

Established by group of parents in 1993, Headlines now has over 2,500 members.  Within our charity offer we send out regular newsletters and an annual magazine, Headline News.  We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support.  We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.

After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.

Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.

Key responsibilities

The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:

• Act as an ambassador for the charity, liaising with members, health professionals and with wider community and provide day-to-day management of Headlines staff and activities, setting objectives in line with the operational plan.
• Ensure compliance with safeguarding, data protection and other legal, statutory and regulatory requirements and responsibilities.
• Work on behalf of and with the Trustees to deliver the charity’s mission, goals, operational plans and long-term strategy,  and act as a positive leader and role model, managing and motivating Headlines staff,
• Ensure effective financial management of Headlines working closely with trustees and the treasurer to ensure financial security and appropriate allocation of funds.
• Manage and enhance the event programme to meet charity objectives, including identifying and meeting members’ priorities and raising awareness of craniofacial conditions.
• Develop opportunities for collaborative working and partnerships with other organisations for the benefit of people with craniosynostosis and rare craniofacial conditions.  This also includes work overseas, predominantly in Europe with our medical and charity partners.
• Oversee communications and marketing activities to raise the profile of Headlines, its work and the needs of its members.
• Identify opportunities for growth, developing projects and keeping policies relevant, to enhance and expand the work of Headlines.
• Be responsible for generating funds through innovative and cost-effective fundraising activities and grant applications to maintain the long-term success of the charity.

Person specification 

Essential criteria

• An understanding of the importance of the charity’s values and priorities.
• Evidence of inclusive, innovative and proactive leadership, with demonstrable experience of fundraising and income generation.
• Excellent organisational and interpersonal skills with experience organising events and activities.
• Experience of successfully managing budgets and developing new and sustainable funding streams.
• Excellent organisational, presentation and communication skills and the ability to write reports for public consumption and for statutory obligations.
• A high level of digital literacy skills with an understanding of online technology and the application of social media.
• Proven track record in managing, leading and motivating staff and volunteers.
• Willingness to operate a hybrid model of working with most work taking place from home, working remotely with stakeholders and across the UK/ internationally for specific events.
• Experience of working within the charity sector, ideally at a management level and/or within  financial management of the charitable sector, with sound knowledge of the relevant legal requirements and regulations applicable to a charitable organisation.

Desirable criteria

• Experience of working effectively with a Chair and Board of Trustees.
• Experience of working for a health-related organisation.
• An awareness of the principles of inclusivity, accessibility or experience of working with individuals with visible differences.
• Degree or equivalent.
• Experience of commissioning research and liaising with research bodies.

Other information

Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year

About the role

Are you ready to use your marketing expertise to back Indigenous people and protect the world’s rainforests? 

As our Digital Marketing Manager, you won’t just be managing channels; you’ll be the voice for Indigenous and local communities on the front lines of the climate crisis. 

We are looking for a creative powerhouse to lead our digital and press presence, turning complex climate issues into compelling stories that inspire action. This is your chance to shape how the world sees rainforest conservation and drive the engagement we need to meet our most ambitious goals yet.

About Cool Earth 

Cool Earth is a climate charity that protects the rainforest by supporting the people who live there. We have been working alongside local and Indigenous rainforest communities for over 15 years in the three largest and most important rainforests in the world, the Amazon, The Congo Rainforest and the Papua New Guinea Rainforest. Indigenous and local communities have been protecting the rainforest for thousands of years, but unfortunately are now facing a humanitarian crisis, lacking necessities like safe drinking water, infrastructure, healthcare, and stable incomes.

This makes rainforest communities vulnerable to exploitation by illegal loggers and extractive industries, who pressure them to sell their land. Once these industries take over, Indigenous peoples are displaced, losing their ancestral homes, culture, and traditional ways of life, and the rainforest is destroyed. Without these forests to regulate the earth’s temperature the climate crisis will only worsen. So what do we do to help?

By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.

What you’ll be doing

Strategic leadership and impact: we have the digital strategy, now we need someone exceptional to deliver it and keep us on our upwards trajectory.

You’ll lead the charge across our website, social media and email to skyrocket our visibility and engagement. By managing our talented Digital Officer, you’ll ensure every campaign isn't just seen, but drives action. Helping to deliver the KPIs that will define our success through 2026 and 2027. 

Social Media and storytelling: in collaboration with our in-country coordinators, you’ll turn raw, frontline stories from people who live in the rainforest, and experts across the team into compelling, high-quality content. You’ll also help us develop key individuals to become the face of Cool Earth’s social. You’ll oversee our organic and paid social strategies (awareness and lead gen), working with our agency partners to ensure every post and every ad isn't just noise, but a meaningful step toward increased engagement and donor conversion. 

Digital innovation and website excellence: you will champion our digital home, working with our web agency to deliver a seamless, high-performing website experience. From SEO housekeeping to major content overhauls for AEO and GEO visibility, you’ll ensure our site is more than just a resource, it’s an accessible, optimised journey that captures the imagination of every visitor and converts visitors into supporters and/or donors. 

PR and influence: You’ll amplify our press work to help break through the noise. By nurturing relationships with our ambassadors and seeking out global influencers, you will secure the kind of content that puts Cool Earth at the center of the climate conversation.

Movement building via email: you’ll lead our email marketing strategy, working with our fundraising team to email supporters weekly with impact, stories from the forest, quizzes and more. You’ll use DotDigital and Salesforce to build deep, automated journeys for new supporters. By working with our CRM lead, you’ll ensure our donors receive the right message at the right time, turning one-time supporters into lifelong advocates for the rainforest.

Data-Driven Growth: You’ll constantly monitor performance and review the data,  providing the Head of Marketing and Communications with the insights needed so we can keep pivoting and growing. 

You’ll be proactive, testing, optimising, and implementing agency recommendations to ensure our supporter base is constantly expanding and our conversion rates are always climbing.

Who you are

You’re a strategic storyteller: You have a proven track record of building high-impact PR and marketing strategies that don't just reach people, they move them.

A digital native: You live and breathe social trends and AI capabilities, knowing exactly how to optimise content for engagement and conversion across every platform.

A natural leader: You thrive on coaching and inspiring teams, whether they are Digital Officers in the UK or content coordinators across the globe.

Data-driven and creative: You can dive into Google Analytics or CRM data to find insights, then use your imagination to turn those numbers and our exceptional content into a winning campaign.

Relationship builder: You’re as comfortable negotiating with a national journalist as you are collaborating with our advocacy and programmes teams.

Mission-aligned: You have a genuine, deep-rooted commitment to environmental justice and the humanitarian principles that define Cool Earth.

Desirable skills & abilities 

• AEO/GEO understanding 

• Experience in the environmental or social justice sector 

• Experience in international fundraising and marketing 

• Fluent in written and spoken Spanish 

Equal Opportunities

At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees.

We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. 

Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics.

Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.

Safeguarding

Cool Earth is dedicated to strengthening the rights and resilience of Indigenous Peoples and Local Communities (IPLCs) living in rainforests. Cool Earth believes that a child, young person, or adult should never experience abuse of any kind. Protecting their safety and their freedom is integral to our work and our values.

Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.

We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm.

Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice.

Harris Hill is delighted to be partnering with an innovative international development charity to recruit a Communications & Supporter Engagement Officer, in a remote role.

This is an exciting opportunity to join a growing organisation delivering environmental and economic development programmes across Africa and Asia. The charity works with grassroots entrepreneurs, communities, businesses and local authorities to create sustainable solutions to environmental challenges, improving livelihoods and promoting a more circular economy.

As Communications & Supporter Engagement Officer, you will play a pivotal role in raising the organisation's profile, communicating the impact of their work and strengthening engagement with supporters, partners and wider audiences. Working across communications, marketing and supporter engagement, you'll create compelling content, develop impactful stories, manage digital channels and produce communications that support fundraising campaigns.

We are looking for a creative and proactive communications expert. You will have excellent writing skills, experience managing social media channels, an eye for design, confidence engaging with a range of stakeholders and a passion for using storytelling to drive impact.

In return, you’ll join a small, dynamic and collaborative organisation where you'll gain exposure to all aspects of the global charity and take on meaningful responsibility from day one. You'll have the chance to contribute ideas, build experience across a broad range of communications and digital activities, and see the direct impact of your work.

For more information, please get in touch with Harris Hill.

• Full-time, Permanent
• Remote working in the UK
• Salary £34,000
• Opportunity to travel overseas once a year.
• Annual team meeting and retreat in the UK.
• Occasional travel for charity events across the UK.

Closing date- Please apply today. Applications will be reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About FLEX

Focus on Labour Exploitation (FLEX) is a research, policy and practice organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.

About the Role

As Communications Officer, you will play a central role in delivering FLEX’s communications strategy and ensuring communications activity supports the organisation’s strategic objectives. Working closely with colleagues across the organisation and with external stakeholders, you will develop engaging content, manage digital communications channels, strengthen the organisation’s profile, and support media and stakeholder engagement.

The role requires a proactive and organised communicator with strong writing, digital and project management skills who can adapt content for different audiences and platforms.

Job title: Communications Officer

Location: FLEX office, Vauxhall, London – currently operating flexible hybrid working with a mixture of in-person and remote working.

Salary: £34,840 per annum, pro rata, subject to deductions for ta and national insurance contributions as required by law.

Hours: 4 days per week (30 hours)

Contract: Permanent

Key Responsibilities

Content Creation

• Lead the delivery of FLEX’s communications strategy and ensure communications activity aligns with organisational priorities.
• Produce high-quality assets including blogs, newsletters, policy briefings, video scripts and case studies.
• Produce visual and multimedia content using design platforms such as InDesign or Canva.
• Develop audience-focused messaging and identify new and effective ways to communicate FLEX’s work and impact.

Social Media and Digital Engagement

• Manage and maintain FLEX’s website (Wordpress), ensuring content remains accurate, accessible and up to date.
• Day to day management of FLEX’s social media accounts, including monitoring, scheduling, and creating engaging posts 
• Track, analyse and report on communications performance across digital platforms.
• Conduct media and digital monitoring to identify emerging issues, trends and engagement opportunities.
• Support audience growth and engagement through digital communications planning and targeted outreach.

Branding and Internal Communications

• Act as FLEX’s brand guardian by ensuring that all messaging and visual assets adhere to brand guidelines, tone of voice and quality standards.
• Work collaboratively with colleagues across the organisation to coordinate communications activity and maintain a communications schedule.
• Support strategic communications planning for organisational priorities.

Media Relations and External Engagement

• Act as a first point of contact for media enquiries in line with FLEX’s press protocols.
• Liaise with external partners, stakeholders and contractors on communications-related activity.
• Coordinate the dissemination of FLEX reports and briefings.
• Provide background briefings and coordinate responses to press enquiries with relevant team members.
• Maintain confidentiality in line with Data Protection laws.
• Represent FLEX at external meetings, events and networks where appropriate.

Project Management and Reporting

• Plan, coordinate and deliver communications projects and activities against agreed objectives and deadlines.
• Manage relevant communications budgets and resources effectively.
• Implement monitoring and evaluation processes for communications activity.
• Produce reports on communications performance, learning and impact
• Support fundraising activity through contributing to donor reports and funding applications where relevant.

We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.

We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.