Digital Communication Officer Jobs in Marylebone, Greater London

We’re looking for a creative and confident Content & Communications Coordinator to join our busy Marketing & Communications Team at Imperial College Union. This new role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.

You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does – everything from Activities

Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!

Duties and responsibilities

Content Planning

• To assist in the creation of communications and content plans to support the Marketing & Engagement Manager in the delivery of key Union marketing activity, such as Welcome Week and election.
• In partnership with the Marketing & Engagement Manager devise a social schedule to ensure regular, timely and impactful content across these channels
• Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
• Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
• Work with the Student Officer team to promote their public profiles and provide support on their campaigns.
• Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.

Content Creation & Curation

• Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
• Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
• Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
• Work with Designer to turn copy into engaging, high quality assets
• Have your finger on the pulse for all latest trends for the student audience and evaluate their feasibility without audiences and available resources
• Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
• Establish and work with student and staff social ambassadors in gathering stories and content

General

• Regularly monitor and report on content to inform improvements and innovations
• Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
• Support key events throughout the year, including Welcome Week and Elections, when necessary
• Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs

Essential requirements

• Experience of developing and delivering communications plans campaigns with clear metrics of success
• Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
• Experience in managing content calendars
• Experience of, or strong understanding of, producing web content and an organisation’s social media presence
• Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail 
• Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
• Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
• Strong understanding of social media channels and their tools
• A passion for social media and keen to learn about new technologies and innovations
• Excellent planning and organisation abilities
• A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
• An engaging writing style and the ability to convey complex messages to a variety of audiences
• Confident working to deadlines and keeping colleagues on top of deadline
• Ability to ensure high standards of work and excellent attention to detail

Further information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

To apply for the role please complete the online application form.

Closing date: 28 April 2024

Interviews expected to take place 8th and 9th May 2024.

Should you require any further details on the role please contact the People Team.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

Closing Date: 5 May 2024
Ref 6707

Save the Children UK has an exciting opportunity for a collaborative and enthusiastic individual with extensive Policy & Advocacy Adviser experience to join us as our Senior Health Officer: Knowledge Management and Communication where you will work within the Health Policy, Advocacy and Research Team.

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role
As Senior Health Officer: Knowledge Management and Communication, you will be responsible for the knowledge management and MEAL functions for the health team. This will include collection, collation and dissemination of learning and evidence from across key country and donor markets. You will also be responsible for the dissemination and communication through various platforms, social media outlets. Within this role you will play a key role in highlighting both internally and externally the health team's achievements and keep the Movement updated on the impact they have had both in the UK and globally, while also reporting on all active grants and partnerships. You will get to work closely with all technical advisors and play an important role in the production of the team's publications as well as in organising policy advocacy events at the UK parliamentary and global levels.

In this role, you will: 

• Lead on the learning, reporting and communications for the health team, including on the various advocacy projects, grants and workstreams.
• Play a leading role in editing the health team's reports and policy briefing documents, including any research, fact-checking or writing that is required.
• Lead on updating and maintaining the health team's web pages. While maintaining brand requirements.
• Deliver high-quality editorial content for a wide range of planned key corporate communications, in line with the organisation's priorities and brand, implementing Save the Children's editorial style and standards.
• Ensure health team develop quality materials, blogs and thought pieces, while implementing our brand positioning, communications guidelines, and house style.

About you
To be successful, it is important that you have: 

• Demonstrable experience of high-quality health policy advocacy work, including writing and editorial skills.
• Experience of working with a range of partners to engage key policy stakeholders.
• Ability to write compelling, imaginative copy tailored for different audiences, explain complex issues in accessible and motivating language.
• Ability to research, absorb and retain information accurately and to lead publication projects where necessary.
• Experience of writing for the internet and other digital outlets. Understanding of basic web processes and ability to perform basic alterations to our website where necessary or liaise with developers to progress these.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 
Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Who are we looking for? 

We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team. 

Main Role & Responsibilities 

The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam. 

Job title: ​​ Chief Operating Officer

Salary: ​​​ £65,000 to £70,000 per annum depending on experience

Position:​​ Permanent

Hours:​​​ 40 hours per week

Holidays:​​ 25 days excluding Bank Holidays 

Responsible to:​ CEO 

Location: ​ 9 Kingside Business Park, Ruston Road, Woolwich, SE18 5BX

Please note this is not a hybrid role.

About First Step Trust:

First Step Trust (FST) is a registered charity providing access to work experience and employment opportunities for people (referred to as workforce) with mental health challenges, learning disabilities, a history of offending and other socio-economic disadvantages, with a key aim to provide opportunities for people who are not in Education, Employment or Training (NEET).

The charity currently operates a garage and a catering business, both focused on providing real-life work experience for these learners. FST has over thirty years' experience as a provider of employability programmes and has successfully run the commercial aspects of the business, creating a solid balance sheet with healthy reserves.

In recent years, FST has been exploring new ways of helping people overcome barriers to learning including, low levels of literacy/numeracy and debilitating anxiety in formal situations e.g. exams or interviews.

Through FST's ground breaking work using Virtual Reality (VR) to upskill our workforce members and engage learners in secure mental health facilities, we have recognised the potential of assistive and emerging technologies as a real game-changer for the people we work with. The technology enables us to do things never before possible. We have, with the support of Halfords Autocentres and the Institute of the Motor Industry (IMI), developed an innovative programme which offers high quality training in a safe environment that does not require any written work.

This led us to identify the need for new ways of enabling and 'scaffolding' learning that will combat some of the wider psychosocial barriers including 'fear of learning', the impact of e.g. learning disabilities, Autism, negative peer pressure and reoffending behaviours. A recent Resolution Foundation report suggests that current "low rates of training among the least educated are troubling, given international evidence showing that there are higher returns to adult education for these individuals." Research suggests that AI/ machine learning could help us overcome these.

We have been supported by two Ufi VocTech Trust grants to deliver VR supported training to these communities of learners furthest away from learning and work. The route to market for our products is into the automotive industry directly, but is also being commissioned by NHS and criminal justice/mental health services as a way to introduce those in secure environments to potential future work opportunities.

These digital developments form part of the charity's strategy for embracing digital innovation to better serve our client base and grow the market we are able to serve beyond those in our local areas.

About the role: 

As the COO, you will support the CEO in executing their strategic plans and directives, while overseeing the efficacy of the organisation’s strategy and implementing changes needed for the growth and development of the organisation. Ultimately your purpose is to support the continued success and growth of the organisation through good management, communication and relationship-building, without compromising on our commitment to working with people who use our service as colleagues..

About you: 

You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to oversee our operations strategy and systems, commercial activity, budget management, monitoring and evaluation and fundraising. You will have a proven track record of success in senior-level general or commercial management.  You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people, able to support people with varying skills and abilities, who may come from disadvantaged backgrounds.

Key objectives for this role:

Ensure the smooth running of all First Step Trust’s core operations including our commercial activities, people, budgetary control, fundraising, HR, office, facilities and IT.

Work closely with our CEO and Board of Trustees to lead on developing First Step Trust’s next 3-year business plan.

Key responsibilities:

Direct line management of operations staff.

Directing and controlling the work and resources of the organisation ensuring that it achieves its mission and objectives.

Oversee and develop systems for our volunteers’ development and training.

Lead on all aspects of budget management.

Oversee production of the annual report.

Develop our fundraising strategy, working with our CEO. Pursue new sources of funding to support existing operations and new work.

Lead on funder and grant management.

Develop a building and facilities improvement plan including fabric of the building, equipment and IT. 

Person specification:

Experience and skills (Essential)

Senior level operational management experience

Experience of developing strategy and business plans

Track record of line managing staff (and volunteer) and teams. 

Strong budget management expertise.

Strategic thinking and problem-solving abilities, with the ability to define the problem, assess options, recommend solutions and drive to a decision.

Excellent communications skills, including the ability to effectively communicate with a wide range of people at all levels.

Expertise in charity regulatory matters and compliance

Knowledge of data protection including GDPR

Good working knowledge of safeguarding requirements 

Experience and skills (desirable)

Experience of IT infrastructure

Experience of fundraising and funder management

Experience working in the charity and not-for-profit sector

Experience working with vulnerable and disadvantaged people 

WHO WE ARE AND WHAT WE DO?

We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard. 

By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves. 

ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals.  This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.

This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.

Key responsibilities 

Liaison support

• Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
• Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
• Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub

Digital and resources support

• Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
• Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
• Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
• Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
• Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
• Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
• Actively participate in the testing and embedding of new digital systems being led by the Digital
• Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements

Financial support

• Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
• Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card

Data and process administration

• Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
• Collate evaluation data from Sector Improvement events (online and in person)
• Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
• Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
• Support the Sector Improvement Team and Award Managers to enable efficient Award
• Assessment accreditation processes
• Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team

Working together

• Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
• Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
• Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
• Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
• Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement

BENEFITS

• Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
• Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
• Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
• Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
• For other benefits and more information please see our website.

About TASO

The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Our vision is to eliminate equality gaps in higher education (HE). Our mission is to improve lives through evidence-informed practice.

TASO was set up in 2019 and became an independent charity in April 2021. Our work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. We primarily focus on developing and disseminating causal evidence. 

The Role

The Head of Communications and Engagement will lead TASO’s communications and engagement work plan to raise the profile of the organisation. They will also lead on TASO’s evidence mobilisation work plan, working with the Chief Executive, to ensure TASO’s research and evaluation outputs are effectively disseminated. 

This will involve ensuring a strategic approach to all communications activities, leading on the delivery of external-facing materials and publications, overseeing a vibrant social media presence and events programme. The role will have overall responsibility for a website redevelopment project over the next year. 

• Ensure a strategic and effective approach to communications, dissemination and stakeholder engagement.

• Lead on the design, branding and dissemination of innovative and engaging communications – both print and online, including oversight of the editorial and publication process for all TASO research reports and resources. 

• Lead on TASO’s evidence mobilisation plan, working with the Chief Executive and Research and Evaluation Team to ensure research outputs are effectively disseminated and achieve impact.

• Support the Chief Executive on delivering TASO’s policy aims. Lead on engagement with and monitoring of Westminster activities (e.g. select committees, reports, consultations) and liaise with key communications and policy stakeholders in the Department for Education, Office for Students and other relevant bodies.

• Take overall responsibility for TASO’s online and social media presence. This will involve overseeing a critical website redevelopment project over the next year and also includes oversight of the creation, upkeep and management of digital channels and content.

• Lead on TASO’s media relations, producing high quality press releases and news stories for the website, liaising with journalists, as appropriate.

• Lead on the delivery of a programme of stakeholder engagement events for a wide range of audiences. The events will range from small training sessions to larger events including publication launches and an annual conference.

• Provide line management for communications staff who will support all activities – including two direct reports and overseeing a team of three. 

• Undertake projects and duties as required or requested by the Chief Executive or broader team.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising  bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.

About the role 

You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications. 

You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.

What you’ll do:

• Manage, monitor and report on the bilingual web pages and Facebook page for Wales

• Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video

• Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s

• Provide Welsh language media interviews

• Conduct media and social media training for staff and volunteers and produce media briefings to support interviews

What you’ll bring:

• Experience of interviewing and case study collection within sensitive topics 

• Ability to build effective relationships with colleagues, the media and stakeholders in Wales

• Ability to work co-productively with people affected by Parkinson’s

• Ability to prioritise, work under pressure and enable others to meet challenging deadlines 

• Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 13 May 2024.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you a dynamic and creative individual passionate about crafting impactful communication strategies?

Do you want to make a real difference in children's and young people's lives?

If so, we have a unique opportunity for you to join our team as our Communications and Marketing Manager.

At the Young Hammersmith and Fulham Foundation, we are entering a phase of development and growth with a new three-year strategy. As we expand our reach and impact, we require a talented and dedicated individual to help us tell our story and engage with our community. As our Communications and Marketing Manager, your role will be instrumental in shaping our narrative and driving engagement, significantly impacting our mission to support children and young people.

Leading our communications, you will play a vital role in shaping our messaging and driving engagement with our purpose and offer. You will work closely with our team to develop and execute a comprehensive communication strategy that reaches a broad audience and inspires action. With responsibility for creating content for our website, social media channels, and other marketing materials, you can showcase your skills and creativity in developing engaging content that resonates with diverse audiences.

The ideal candidate will possess experience in communications, marketing, or a related field and have excellent writing, editing, and interpersonal skills. You should be a creative thinker with a keen eye for detail, capable of developing innovative communication strategies that inspire and connect with our community.

Joining our organisation means being part of a small team that makes a big difference. We encourage you to apply today if you are looking for a role that allows you to use your skills, experience, and passion to make a real impact. Your work will directly contribute to our mission of supporting children and young people through our Membership organisations, which makes this more than just a job but a meaningful endeavour. Don't miss out on this unique opportunity to join our team and be part of something extraordinary!

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please visit our website via the Apply button.

Are you interested in joining a dynamic team that contributes to educating doctors to deliver the best care to their patients? If so, the Learning Projects Officer could be the opportunity for you.

The Learning Projects Officer will be responsible for developing new learning programmes designed for Clinical Radiologists and Clinical Oncologists at any (and all) stages of their careers, wherever they practice. The role holder will work alongside the RCR Learning team to understand our members’ needs and in response develop high-quality, income-generating educational pilots and resources.

What you’ll do:

• Develop from conception to completion in collaboration with colleagues several high-quality learning programmes on time and within budget.
• Be responsible for the quality of newly developed programmes beyond the project completion.
• Undertake desk-based research and horizon scanning to inform the decision-making process for the development of new learning programmes.
• Work with the Learning Technologist and Learning Technology Coordinator to produce quality digital learning content.
• Track the ongoing performance of programmes and resources against agreed metrics.
• Develop and maintain faculty pools comprised of UK-based doctors.
• Create a project plan for each learning programme with clear goals, targets, budgets and deadlines.

What you’ll need:

• Experience delivering high standard projects on time and in budget.
• Experience with stakeholder management, working with multiple internal and external stakeholders.
• Working knowledge of Microsoft packages.
• Ability to initiate and lead projects independently and with minimal supervision.
• Effective interpersonal and teamworking skills to help negotiate, solve problems, and share knowledge with internal and external stakeholders where needed. 
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion and think through issues to offer practical solutions.

If this sounds like the opportunity for you then please view our candidate pack and visit the RCR website for further information on the role and how to apply.

Media Officer

Position: Media Officer

Location: London office-based, with a minimum of 3 days a week in the office

Salary: £25,000 - £27,000 per annum

Hours: Full-time (35 hours/week)

Contract: Permanent

Closing Date: 22nd April 2024

Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

Reporting to the Director of Engagement, the Media Officer is a key member of the organisation’s Engagement department (comprising the Marketing team and Publishing team). The post-holder is responsible for creating relevant and impactful media and content to support the promotion of and engagement with key activities.

This content includes but is not limited to video, animation and podcasts and the Media Officer should be able to recommend and deliver the right solution/s to support the targets and objectives. The Media Officer will help drive engagement across the organisation’s communication channels and raise the organisation’s profile and reputation through impactful content and messaging. You will devise creative solutions to bring key products and services ‘to life’ and champion the organisation’s mission and values internally and externally.

Key responsibilities include:

• Produce media and content to support marketing activity, campaigns and projects, including video, animation, podcasts
• Identify new opportunities for media and content, primarily in consultation with Marketing and Publishing teams
• Develop a network of contacts as sources for new content
• Prepare and disseminate press releases and other TOPRA news/updates
• Manage press and PR enquiries
• Monitor external activity (including competitor) and incorporate best practice
• Support engagement activity and monitor its performance across TOPRA channels, including:
  • Social media
  • Regulatory Rapporteur (online journal)
  • Online communities
  • TOPRA App
• Provide additional support to Marketing and Publishing teams where necessary

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission and you will have a good understanding of the role of media and content along with strong communication skills.

• You will also bring with you the following skills and experience:
• Be solution-focused and open to new approaches to achieve objectives
• Have a strong sense of project ownership and accountability
• Have a positive and can-do attitude
• Be able to thrive under pressure
• Have plenty of initiative and out-of-the box thinking
• Be confident in face-to-face situations with customers and stakeholders, e.g. at conferences and exhibitions
• A minimum of one year’s experience in marketing/communications or related field

• Educated to degree level, ideally in marketing/communications or related field
• Have a good working knowledge of Adobe Creative suite (particularly Premiere Pro) or similar

About the organisation:

The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients.  They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.

They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.

If you feel you have the necessary skills for this role, then apply today! Please apply with an up-to-date CV and a cover letter outlining your suitability!

Other roles you may have experience in could include Content Manager, Communications, Content, Communications and Content, Digital Communications, Marketing, Communications Manager, Communications and Content Manager, Digital Communications Manager, Marketing Manager, Media Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marketing & Recruitment Officer

Role Summary:

The Teacher Development Trust are seeking an energetic, curious and highly organised Marketing & Recruitment Officer to join our team. The successful candidate will have a genuine passion for education and the important work of teachers and schools. They will  play a pivotal role in increasing our reach and impact by promoting our offers to schools, trusts and other education sector organisations, generating leads and supporting school engagement by executing effective marketing strategies.

Location: TDT’s offices are based in Finsbury Park. This role is mainly home-working, however applicants will need to be a commutable distance to the London office to take part in team days or other face to face meetings as required.

Hours per week: 37.5

Contract basis: Full time

Contract type: Permanent

Salary: £26,000 - £28,000 per annum depending on experience

Benefits: 8% employer pension contribution; opportunities for flexible working; wide-ranging opportunities for personal and professional development

Reports to: School Engagement Manager

The Teacher Development Trust (TDT) is the smart, heart, humble education charity for professional development in schools.  Our programmes support extraordinary leaders to empower staff and build expert schools, improving  outcomes for all children regardless of background, challenge or need.

As we consolidate and expand the reach of our work, we are now seeking an energetic, curious and highly organised Marketing and Recruitment Officer to join our team.  A commitment to working in education is a must.

This is an exciting opportunity in a fast-growing and influential education charity. We're looking for a proactive, confident communicator with an understanding of the education landscape to join our team in supporting our existing services and programmes. We have an excellent track record of developing staff within the charity, as well as staff who have taken their careers into schools, other charities and the public sector.

Key responsibilities:

1. To support with the development and implementation of our marketing strategy

2. To generate leads and support the team to convert to opportunities

Particular to the Marketing and Recruitment Officer, guided by  by the School Engagement Manager:

• To contribute to the creation of strategic marketing plans to promote Teacher Development Trust's services.  Helping to shape activity to provide a better understanding of the efficacy and reach of our products and services and ensuring that information and data are shared effectively across the organisation.

• To utilise various marketing channels including digital platforms, social media, website and traditional marketing methods including email and newsletters, to reach target audiences.  You will collaborate with the team to create and distribute compelling content, promotional materials and campaigns.

• To stay informed about industry trends, competitor activities and emerging opportunities and share this information as appropriate across the organisation to put TDT in the best position to respond in the advancement of our charitable aims and objectives.

• To support the planning and organisation of events such as workshops, webinars and conferences to showcase Teacher Development Trust's offerings and coordinate TDT presence at external events.  This will include representing the organisation at events to network and promote our services.

• To work closely with the internal teams, including the content development and participant experience teams, to ensure seamless service delivery, satisfaction, retention and brand loyalty.  You will also collaborate with external partners and stakeholders to explore potential synergies and business opportunities.

• To support the wider interaction between the organisation and the sector, in particular supporting carefully planned and considered marketing and communications activity as well as responding to emerging news stories and other agendas.  Where appropriate this may include working with journalists and other key sector influencers.

Experience, qualities and skills:

• Proven experience in marketing roles either within the education sector or elsewhere.

• Knowledge of the current educational landscape, including an understanding of professional development or a genuine interest in developing that knowledge.

• An active interest in continuously developing both generalist and technical marketing expertise.

• Excellent communication and presentation skills, with the ability to present information clearly, striking the correct tone with a range of internal and external audiences.

• Excellent written and oral communication skills

• Excellent problem solving skills and the initiative to continuously improve.

• Strong interpersonal and relationship-building abilities.

• Familiarity with digital marketing tools and platforms (Salesforce, Mailchimp, Adobe Creative Suite, Canva, Asana, Divi, Wordpress)  would be an advantage but not essential - the appetite to learn is essential.

• Ability to work independently and as part of a collaborative team.

• A strong commitment to education, the non-profit sector and improving educational outcomes for children and young people.

Other Information:

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at TDT and we are committed to increasing representation and diversity at the charity.

Interested candidates should apply via CharityJob by 5pm, Thursday 2nd May 2024

• Cover Letter (400 word max) – please demonstrate why you want to work for the Teacher Development Trust, your interest in education and the Experience, qualities and skills that are relevant to this role. 

• CV

• The names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview)

Shortlisted applicants will be invited to interview. First round interviews are scheduled to take place in the week commencing 20th May, with successful candidates being invited to undertake an inbox task and second round interview week commencing 27th May, both interviews will be held virtually. Due to the anticipated volume of applications we are unfortunately unable to provide detailed feedback.

At City Rise Battersea we're passionate about developing and deepening relationships, equipping the church and transforming the city.

We're looking for a new Creative Lead to continue the development of City Rise voice and brand by creating a distinct tone with a strong recognisable design style.We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve. Are you ready to join our passionate team as we see Faith Rise, the Church Rise and the City Rise? 

Role Summary

To promote and amplify the strategic vision and missional activities and objectives of the church through an effective digital communications strategy. To lead on delivery and establish a team of volunteers who together inspire a culture of creativity and implement all elements of media, design and communication. This role will continue the development of the ‘City Rise’ brand, creating a distinct tone of voice with a strong, recognised design style. Through a range of communication channels including copy, print, web, videography, photography, social media, internal signage and  visuals, this role will actively collaborate with ministries to promote, capture and convey the energy and life of our diverse and growing community.

Role Responsibilities

• Effectively create and deliver the communications strategy, in line with the vision and missional objectives.
• Serve the City Rise vision by contributing to the wider operations and ministries of the church where needed.
• Grow a team and establish a creative community at City Rise - Identify, develop and support a team of volunteers who can dream and deliver creative ideas to enrich our vision and mission in line with our values.
• Identity, develop and lead a team of volunteers for involvement in Sunday services & key events throughout the year, developing a consistent style of photography and videography across services and events, including editing all Sunday and midweek content, compiling/organising photos.
• Manage all digital platforms and access to church accounts.
• Socials - Manage all social media accounts and continually develop ways to grow and engage viewers, including concept creation and development of social media campaigns, and creating and designing social media content from Sunday and weekly events, scheduling and posting as required.
• Create templates and oversee social media delivery for other ministries e.g. youth and young adults.
• Design and produce print and digital assets, from lanyards and flyers to signs and T-shirts. (for e.g. online, Sunday services and other events and ministries) ensuring all publicity adheres to our brand guidelines.
• Website - Design, review and update content of the website as necessary.
• Digital Display - Oversee and create the media used through screens onsite: notices, adverts and slides.
• Communicate effectively, both internally (with leadership and team volunteers) and externally (relating to our broader community).
• Support the termly planning for events and activities, attending planning meetings for creative input as required.

Hours: Full Time - Sunday to Thursday, (4 days could be considered for the right candidate, but will include Sundays)

Responsible to: Chief Operating Officer

Location: Battersea, London SW11 1EJ. Hybrid and remote working by negotiation.

Leave Entitlement: 28 days (pro rata) annual leave, plus statutory bank holidays

Salary Band: £27,000-£34,000

This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This will be demonstrated by a commitment to supporting and demonstrating the Church of England Statement of Faith. Due to the core responsibilities of the role, the candidate should, if not already, be an active member in the City Rise St Mark’s congregation.

This role may require an enhanced DBS.

Job Title

Interim Head of Communications (maternity leave cover)

Salary

£60,000 - £65,000 per annum pro rata, depending on experience

Location

Remote first with an office available in Central London and regular team meetings in the office

Reporting to

Chief Executive Officer

Employment Type

Fixed-term 9-12 months to cover maternity leave. 

We are happy to talk about flexible working.

Application Closing Date

10am, Monday 22 April 2024

Introduction to the role

In a world of generative AI and political spin, it’s hard to know what’s true and what’s not. Bad information, whether used deliberately or accidentally, ruins lives. It promotes hate, damages people’s health, and hurts democracy. 

Full Fact is a team of independent fact checkers and campaigners who find, expose and counter the harm of bad information. We build world-leading technology to identify and counter misinformation, and we lead the fight for honesty and accuracy in public debate. 

This is a brilliant opportunity for a highly motivated and experienced professional to take on the crucial role of Interim Head of Communications, covering 9-12 months of maternity leave, in the run up to the next UK general election and the advent of a new parliament. It’s never been more important to ensure that facts matter, and your role will be to put Full Fact at the heart of the debate, to create external impact, and help us campaign for change.

You will be comfortable working to deadlines within a fast-paced news environment, and will have an in-depth knowledge of UK politics and media.  You will also understand all our audiences and the most effective ways to communicate with them, and lead a team of social media, press and digital marketing experts to enhance the Full Fact brand, as well as our aims and objectives. 

2024 is a pivotal year for Full Fact. We will fact check the general election, reaching millions with impartial, independent information at a critical time, and raising our profile and impact. With a new CEO having joined last year, we are also creating a new three year strategy and investing in new areas of work that combat the harms of misinformation to our lives and communities. 

You will be a key member of our senior management team and will work closely with teams across the organisation and our high-profile, experienced board to shape organisational ambition and effective external communication. We are experimental and collaborative, with a strong commitment to learning and development.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.

Job Definition

Leading Full Fact’s external communications in all forms of media and with the wider public, creating lasting impact by making sure we are a leading voice in the debate about accuracy, honesty and trust in public life. 

Demonstrably maintain the highest standards of accuracy and fairness in all our external communications.

Outcomes

Ensure that Full Fact maintains a high profile, and plays a leading role in promoting accurate, honest information during the UK general election campaign and the opening months of the next parliament. 

Lead a team that is proud to represent Full Fact and does so effectively with external partners, with the media and with our supporters and other members of the public. 

Ensure that Full Fact’s communications framework and brand are consistently used in all outputs in order to create impact, and implement a dynamic strategy based on new audience research to improve internal and external understanding of Full Fact’s aims and values.

Develop partnerships that build our reputation with new audiences and promote the Full Fact brand.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies:

Communication skills

• Proven experience of leading a communications team at a strategic/senior level

• Ability to understand and meet media deadlines at key moments and to ensure colleagues do the same

• Expert in professional communications and brand management

• Deep understanding of public and political debate in the UK, and the UK news landscape

• Ability to build and grow professional networks and partnerships

• Strong analytical skills with an eye for detail

• Strong judgement under pressure

• Proven ability to create partnerships that build our reputation with new audiences and promote the Full Fact brand

Management skills

• You can run a team that’s effective and happy

• Commitment to recognising and developing people’s talent

• Understanding of budgeting

• Experience in developing OKRs and KPIs in the context of digital communications

• Understanding of the value of open, inclusive, and diverse teams and proven commitment to building a team where people feel empowered and valued

• Contributing to the management team with a high level of mutual support and accountability

Personal skills

• Able to communicate persuasively in person and in writing

• Able to build internal and external relationships with integrity and empathy

• Able to analyse and process large amounts of sometimes complex information and identify the most relevant aspects

• An organised and proactive approach to work

• Committed to seeking and giving constructive feedback that strengthens the whole team

What we offer

Starting salary of £60,000 - £65,000 per annum depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 22 April 2024. 

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously.

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website. 

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Chris Morris, CEO and two members of our management team. 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance