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The Digital Manager - CRM, Emails and Analytics is responsible for overseeing the Church of England's CRM (Salesforce), email marketing (including Mailchimp), and digital analytics. The role leads on developing audience-led strategies, improving user journeys, and ensuring campaigns are data-driven and effective across channels.
We are seeking a talented and passionate Digital Manager to oversee and enhance key digital tools and engagement strategies. In this role, you will play a crucial part in shaping the Church of England's use of email marketing and audience strategy.
This role will use the tools introduced by the Digital Team in recent years to transform the way we reach key audiences. You will act as a bridge between digital and teams across the organisation, looking for opportunities to connect with communities and equip colleagues to reach audiences in an informed way. You will be responsible for overseeing the use of CRM and email tools, shaping audience-led strategies, and ensuring insight drives decision-making.
You will work closely with the websites and social media colleagues within the Digital Team, and with colleagues across the national Church to ensure a coherent and effective approach to digital engagement.
Digital and Email strategy
- Manage and develop the Church of England's use of email marketing platform (Mailchimp)
- Onboard, support and upskill colleagues to use Mailchimp for their newsletters and improve the effectiveness, accessibility, and performance of these newsletters and email campaigns
- Establish best practice and governance for email newsletters across teams
- Collaborate with stakeholders to plan and deliver digital marketing campaigns across channels (email, web, social, paid)
- Ensure consistent audience targeting, segmentation, and messaging across all digital communications
- Champion house style and best practice in terms of language, tone and accessibility of content.
- Audience Strategy and User Journeys
- Develop a strategic understanding of key audiences and how they engage across digital platforms
- Map and optimise user journeys across CRM, websites, email and campaigns to improve engagement and outcomes
- Identify opportunities to deepen relationships with audiences through personalisation and automation
- Advocate for audience-first thinking across the organisation
CRM and Platform Management
- Manage agencies responsible for CRM (Salesforce), development, maintenance, and support acting as the in-house expert to colleagues, with Technology colleagues
- Develop and maintain a long-term CRM roadmap aligned with organisational priorities
- Provide CRM consultancy and project management to teams across the NCIs
Champion a multi-channel, joined-up approach to audience engagement
Analytics and Insight
- Lead on analytics across digital platforms, providing clear, actionable insight
- Develop dashboards and reporting to inform decision-making for campaigns and strategy
- Work with the Data Team to ensure digital analytics contribute to national reporting and organisational insight
- Use data to continually test, learn, and improve performance across channels
Campaigns and Content
- Support digital campaigns across the NCIs, ensuring alignment with CRM and audience strategy
- Provide guidance on content optimisation and digital user experience
- Support consistent presentation and user experience across Church of England platforms
Trends and External Engagement
- Stay up to date with developments in digital marketing, CRM, analytics and audience engagement
- Build networks with external organisations, agencies and professional forums
Essential
The successful applicant will have proven experience in a digital, CRM, or digital marketing role, ideally within a complex or multi-stakeholder organisation. As the lead on using our CRM to improve our communication with various audiences, you will have experience working with CRM systems (preferably Salesforce) and/or marketing automation platforms. Experience managing email marketing platforms such as Mailchimp, including segmentation, campaign delivery, and performance optimisation, is essential.
Other requirements that are essential for this role include:
- Demonstrable experience using analytics tools (e.g. Google Analytics, CRM reporting, dashboards) to generate actionable insights
- Ability to write clearly and follow house style to draft email copy and train other colleagues to do so
- Experience developing and interpreting digital marketing performance reports and using data to improve outcomes
- Strong understanding of audience segmentation, user journeys, and digital engagement strategies
- Experience supporting or delivering multi-channel digital marketing campaigns, including email, web, and social media
- Experience managing agencies or external suppliers
- Excellent communication and stakeholder management skills, with the ability to influence and support colleagues at all levels
- Strong organisational and project management skills, with the ability to manage multiple priorities
- Understanding of accessibility and inclusive design in digital communications
- Knowledge of current trends and best practice in digital marketing, analytics, and audience engagement
Desirable
Desirable experience for this role would include a knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance, so that the successful candidate can collaborate with colleagues in the Digital Team.
Other desirable experience includes:
- Experience supporting colleagues or organisations to improve digital communications, including newsletters and campaign content
- Familiarity with UX principles and mapping user journeys across digital platforms
- Experience working in a large, distributed, or mission-driven organisation
- Ability to work with agencies to translate complex technical concepts and data into clear, usable insights for non-technical stakeholders
- Knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance.
Personal Attributes
The successful candidate will be a strategic thinker with a strong audience-first mindset. Curious and proactive, with a desire to test, learn and continuously improve. Collaborative and supportive, with a willingness to coach and enable others. Detail-oriented, with a commitment to high-quality outputs and passionate about using digital to support organisational mission and impact.
Circumstances:
Able to occasionally travel across the country to different dioceses, churches and other Church of England organisations. You may also be required to assist with training of colleagues and other stakeholders.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.
Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.
The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.
As the postholder you will:
- Work with Marketing and Communications colleagues to turn these stories into high-quality creative content for Carers Trust's online channels.
- Act as a brand guardian: maintaining consistent, on-brand content across digital channels in line with our brand guidelines, and providing quality control over social media requests from other departments.
- Manage bespoke content creation projects, providing regular updates on development and production.
Please download the attached recruitment pack to find out more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally.
You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.
TERMS AND BENEFITS
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Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
OUR VALUES
Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the Operations Manager job specification attached document before applying for a full list of duties.
- Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.
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Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.
- Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.
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Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded.
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People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.
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Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.
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Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.
KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.
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At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.
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Ability to manage multiple tasks and prioritise effectively to meet deadlines.
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Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.
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Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.
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Good knowledge of policies relevant to the operations of an organisation.
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Experience using Xero, Soldo or similar software for processing invoices and expenses.
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Experience maintaining accurate records and systems, with excellent attention to detail.
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Experience supporting recruitment, onboarding or volunteer coordination.
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Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.
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Experience in diary management.
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Excellent knowledge using Google Suite.
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Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
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Excellent attention to detail and communication skills.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.
The national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life across the Church of England. Through compelling campaigns, inspiring stories and creative content, you'll help people from every background explore their part in God's story and consider where they may be called to serve.
Working nationally, you'll play a key role in equipping dioceses with the tools, resources and communications they need to support those exploring their vocation, while enabling parishes to nurture and encourage emerging ministerial vocations within local communities. From digital engagement and website development to events, newsletters and national initiatives, this is a strategic and creative role with the opportunity to strengthen vocational culture and help more individuals discover, discern and pursue God's call to ministry.
This is a three year fixed term position.
The closing date for applications is 7th September.
Play a key part in the renewal of ministerial vocations across the Church by working in close partnership with colleagues to:
- Lead the ongoing development and delivery of a national marketing, communications and engagement strategy that strengthens a culture of vocation across the Church.
- Create and deliver compelling campaigns that inspire people from every background and heritage to explore their part in God's story and consider a vocation in ministry.
- Equip dioceses with high-quality communications, resources and tools to support people discerning their vocation.
- Enable parishes to recognise, nurture and encourage emerging ministerial vocations within local communities.
- Develop inspiring written, digital and video content that showcases the breadth, diversity and impact of ministry across the Church.
- Lead communications for key national initiatives, events and campaigns, ensuring strong engagement and visibility.
- Identify and promote opportunities to raise the profile of ministerial vocations through media, storytelling and public engagement. Strive for excellence | Show compassion | Collaborate | Respect others | Act with integrity
- Monitor and evaluate engagement and campaign performance, using insight and data to strengthen future communications and increase impact.
- Oversee and enhance digital channels, websites, newsletters and other platforms to maximise reach, participation and impact.
- Build strong relationships with colleagues including the national communications team, dioceses, communications networks and external partners to amplify vocational opportunities and stories.
- Significant experience of developing and delivering successful communications, marketing and engagement strategies in a large and complex organisation.
- Strong stakeholder management skills, with the ability to build relationships, influence outcomes and balance competing priorities.
- A track record of creating impactful campaigns and communications that engage, inspire and mobilise audiences.
- Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and contexts.
- Experience of using a wide range of channels and platforms, including websites, newsletters, social media, email marketing and digital communications.
- Strong planning and project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
- Experience of monitoring performance, evaluating impact and using insight and data to shape future activity.
- A commitment to broadening participation and engaging people from the widest possible range of backgrounds and experiences.
- Creativity, initiative and a collaborative approach, with the confidence to generate new ideas and drive continuous improvement.
- An enthusiasm for the mission of the Church of England and a passion for helping more people discover, discern and respond to God's call to ministry.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations
to the most serious of surgeries and chronic conditions, all children experience varying
degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare
settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment
success and that can have a life-long impact. Starlight’s aim is to transform children’s
health through better experiences, by putting play at the heart of every child’s healthcare.
Reporting to the Communications & Brand Manager, the Digital Content Creator will create
engaging, high-quality digital content that brings Starlight's work to life across social media,
the website and other digital channels.
The role will work closely with colleagues across the organisation to capture and tell stories
that demonstrate the impact of Starlight's work, amplify the voices of children, young
people and families, and support fundraising, campaigns, partnerships and organisational
communications.
The postholder will be responsible for planning, creating and publishing digital content
across multiple platforms, helping to build engagement with Starlight's audiences while
ensuring all content reflects the organisation's brand, values and strategic priorities.
Please apply for this role through Charity Job with your CV accompanied by a
supporting statement which demonstrates how your experience matches the person
specification and highlights your most relevant, recent experience for this role.
**Please include your portfolio, examples of, or links to your work**
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
The Digital Engagement Officer will lead on writing copy for our digital comms, focusing on our member and supporter mailings, website and social media, and manage our mailing list and inboxes. We’re looking for someone with experience of managing mailing lists and writing copy for a variety of audiences and actions.
You should have experience crafting digital communications that motivate people to take action, and be excited about creating journeys over time that integrate the threads of our fundraising, national campaigns, local organising and ideas output together into the story of Compass. You should have a background in digital engagement, specifically in direct marketing through mailings or copywriting for fundraising and campaigning, ideally with a familiarity with CRM software and GDPR regulations. You should be a self-starter, with a proven ability to self-organise and comfortable working in a small, dynamic team. You should have a keen understanding of the political landscape in which Compass operates and be interested in progressive political ideas and working in a pluralist way to make change happen.
This role involves:
- Writing copy for mailings, blogs, website content and social media that is compelling, accessible, imaginative and aligned with Compass’s tone of voice and core script.
- Writing and editing with various actions in mind, including event invitations, fundraising asks and campaigns.
- Proofreading mailings, publications, funding bids.
- Developing our voice and core scripts, particularly around specific campaigns or fundraising drives.
- Digital content creation (e.g. graphics, podcast clips).
- Maintaining and updating our CRM records including donor information.
- Managing our inboxes to connect to supporters and steward our members.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role:
We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills.
This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings.
About the organisation:
Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.
Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment.
Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.
We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.
Main duties and responsibilities:
Membership engagement
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Support potential new members through our member application process, prepare applications for review by the board
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Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
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Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
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Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
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Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp
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Take ownership of longer-term projects to support and improve our membership engagement offer
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Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework
Communications and Engagement
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Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
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Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies
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Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
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Update and manage the website with any relevant news or information.
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Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement.
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Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework.
Policy and team support
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Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning.
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Draft meeting agendas and send along with any supporting documentation in advance of any meetings.
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Take the minutes at various meetings, summarise for distribution, and follow up on any actions.
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Monitor and report on the attendance levels of our members’ meetings, working group meetings and events.
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Draft and administer satisfaction and impact surveys, and report on the results.
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Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers.
Person Specification (Essential Skills and Experience):
Communication skills:
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Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.
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An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.
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A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.
Organisational skills:
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Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.
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Strong attention to detail whilst maintaining the ability to work quickly and responsively.
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Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management.
Interpersonal skills:
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The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.
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High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity.
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Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders.
Professional skills and experience:
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Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination.
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Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva.
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Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.
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Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy.
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An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation
Personal qualities
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Initiative and growth mindset: the ability to identify and act on opportunities.
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A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs.
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Commitment to embed anti-racism across all aspects of our work.
Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.
Please note we will only accept applications that include a cover letter.
Application Instructions
Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification.
If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.
The client requests no contact from agencies or media sales.
For nearly 20 years, Lively Minds has been proving that parents are the sleeping giants of early childhood development. With strong evidence and a national scale proof point in Ghana, we have shown that parent powered approaches delivered through government systems can transform children's lives at scale.
We are now at a pivotal moment. We have the evidence, the model and the momentum, and we need the funding, profile and influence to match our ambition. This is a rare opportunity to lead income generation and external voice for an award winning NGO entering an exciting new phase of growth. You will lead our fundraising strategy and direct engagement with Funders ensuring that we maximise all funding opportunities as we continue our strategic evolution. You will also shape a compelling external narrative that will help position Lively Minds as the definitive partner for governments strengthening their early childhood development systems.
If you are an exceptional fundraiser and communicator who is equally comfortable in a strategic conversation and writing a winning proposal, we would love to hear from you.
Read the full advert and apply below. Closing date: 3rd September 2026.
About Lively Minds
Lively Minds is an award-winning NGO with nearly 20 years of experience designing, testing and scaling early childhood development (ECD) solutions across the Global South. Our core idea is simple but radical: parents are the sleeping giants of ECD. Governments and donors have long overlooked parents, assuming that poverty and low literacy make them unable or unwilling to support their childrenʼs development. We have spent two decades proving otherwise. With RCT-backed evidence and a national-scale proof point in Ghana, we have demonstrated that parent-powered approaches, delivered through government systems, can achieve meaningful child development outcomes at scale.
Our 2026–2028 strategy marks a pivotal shift. Having demonstrated what is possible, we are now helping pioneer an innovative model of country-led sustainable scale. Rather than delivering programmes ourselves, we provide lean, time-limited technical advisory support to governments to help them integrate parent-powered ECD into their own systems, budgets and institutions. We are currently working with the governments of Ghana, Uganda, Oromia state (Ethiopia) and The Gambia in 2026, growing to six or more country engagements by 2028. Our ambition is to catalyse a sector-wide shift, positioning Lively Minds as the definitive partner for governments seeking to strengthen their ECD systems.
Our scale strategy rests on three interdependent pillars: fixed-term Technical Advisory partnerships with governments; the development of a modular radio model simple and affordable enough for governments to adopt and fund independently; and an advocacy and sector influence agenda designed to make parent-powered ECD the norm globally.
Purpose of the Role
Lively Minds is at a critical inflection point. We have the evidence, the model and the momentum. We now need the funding, profile and sector influence to match our ambition. The Director of Fundraising and Communications is a priority hire, created to provide the dedicated, experienced leadership that this moment demands.
The Director will own and drive Lively Mindsʼ income generation, building new funder relationships, managing and deepening existing ones, and ensuring the organisation has the pipeline, discipline and quality of engagement to meet and exceed its fundraising targets. Working in close partnership with the Founding CEO, who retains ownership of a small number of long-standing strategic relationships, the Director will take primary responsibility for securing the funding that makes the 2026–2028 strategy deliverable, and that opens the door to greater scale beyond it. We need to raise approximately £3.4m over the next 3 years to deliver our strategy. But our ambition is to exceed that target so we can support additional governments.
Alongside fundraising, the Director will provide strategic leadership to Lively Mindsʼ communications and advocacy work, ensuring that the organisationʼs external voice is compelling and that we are building credibility in the spaces where funding decisions are made. The Director will lead and provide strategic coherence to a small but outward-facing team, including Head of Partnerships and Advocacy Lead who are active on the international stage. Lively Minds is committed to thought-leadership and active external engagement, but equally committed to ensuring that communications resource is deployed with discipline and rigour. The Director will set a clear strategic filter for where the organisation shows up, what it publishes and who it engages: prioritising focus and quality over volume, and always asking whether external activity is building the relationships and reputation that ultimately drive income and/or systems change.
Lively Minds is a dispersed, remote organisation. The Directorʼs team the Advocacy Lead, Development Manager and Communications Officer - are internationally distributed. The ability to lead, develop and maintain high standards across a dispersed team is essential. The role requires regular travel to international conferences and events.
Key Responsibilities
Fundraising Strategy & Income Generation
- Own and deliver the multi-year fundraising strategy with clear priorities, targets, income streams and a disciplined pipeline to support the 2026–2028 strategy and future scale
- Steward existing funder relationships, turning strong partnerships into long-term supporters, advocates and connectors to new funding opportunities.
- Lead the shift towards Big Bet and catalytic funding, personally cultivating and negotiating high-value, multi-year partnerships and positioning Lively Minds for system-level scale
- Maintain a high standard of fundraising quality, pipeline management and forecasting, while coaching the team to produce compelling, sophisticated fundraising materials
- Build and continuously strengthen a diverse funding pipeline, identifying emerging opportunities, new funding markets and strategic partnerships that reduce concentration risk and support long-term financial sustainability
Communications, Brand & Advocacy
- Own and deliver Lively Mindsʼ communications and marketing strategy, balancing visibility and sector influence with the need to strengthen fundraising and systems-change objectives
- Partner closely with the CEO to shape and steward a coherent external narrative, brand and messaging framework across all audiences and channels
- Oversee high-quality core communications and fundraising materials, including cases for support, pitch decks, website content, proposals and donor reports
- Provide strategic communications expertise to Advocacy, Partnerships and MEL, ensuring evidence and learning are translated into compelling narratives and consistent external messaging
- Lead efforts to strengthen Lively Mindsʼ profile and thought leadership in the ECD sector, identifying opportunities for strategic media, events, publications and external platforms that reinforce its positioning and influence
Organizational Leadership&TeamDevelopment
- Contribute actively to SMT and organisational strategy, bringing funder intelligence, external perspective and communications expertise to strategic decision-making.
- Work closely with Finance and MEL to align fundraising targets, forecasting, budgets and evidence, ensuring proposals are credible, accurately costed and evidence-led
- Act as the organisationʼs communications subject matter expert, providing guidance and challenge to ensure high-quality, consistent external communications
- Lead and develop the Advocacy Lead, Development Manager and Communications Officer, fostering a team culture of quality, accountability, strategic clarity and continuous improvement
- Build strong cross-organisational collaboration, ensuring teams understand how fundraising, communications, advocacy and evidence work together to advance Lively Mindsʼ strategic priorities
Person Specification
Essential Experience & Skills
- 10+ years of significant senior-level fundraising experience within international development, education, philanthropy or a comparable sector
- Proven track record of securing major grants from foundations, institutional donors and high-net-worth individuals, alongside demonstrated experience securing or meaningfully progressing large-scale, catalytic funding from Big Bet philanthropy programmes such as the Audacious Project, Skoll Foundation or comparable funders. A strong understanding of what these funders look for and how to position an organisation compellingly within their processes is essential
- Exceptional fundraising writing skills, with the ability to personally develop compelling cases for support, funding proposals, award applications and pitch decks tailored to sophisticated impact funders. This is a hands-on role requiring both strong writing capability and the ability to coach others to consistently produce high-quality fundraising content
- Experienced in developing and owning a marketing and communications strategy, with a strong understanding of how to balance organisational visibility, thought leadership and sector influence with coherence, strategic focus and income generation
- Demonstrated ability to work closely with a Founding CEO to shape and steward the organisationʼs external narrative and brand. Comfortable working in a founder-led environment, providing expertise and constructive challenge while ensuring the organisation maintains a clear, consistent and coherent external voice
Desirable Experience
- Experienced fundraising for a technical advisory, systems change or government-facing organisation
- Knowledge of the ECD, education or early childhood sector and its funding landscape
- Familiarity with the Big Bang Philanthropy network or equivalent impact-focused funder communities
- Experience working alongside advocacy and partnerships teams, providing communications expertise and strategic coherence to their external activity
- Familiarity with the funding landscape for organisations operating in Sub-Saharan Africa
- Experience working remotely across multiple countries and effectively collaborating with cross-cultural teams
Behaviours & Ways of Working
- A doer, equally comfortable in strategic conversations and writing a funding proposal
- Sets a high bar for quality and clarity in all external communications and holds it consistently
- Builds a strong, trust-based partnership with the Founding CEO, provides honest challenge and operates effectively within a founder-led dynamic without losing their own voice or judgement
- Collaborative and cross-organisational. Invests in strong relationships with programme, MEL and finance colleagues, understanding that the best fundraising is grounded in organisational reality
- Calm and focused under pressure - able to manage competing priorities and maintain quality when the stakes are high
What We Offer
- Competitive salary commensurate with experience
- 25 days annual leave
- Health insurance
- Pension contribution
- Generous learning and development budget
- Flexible, remote working
Application Instruction
Interested candidates are encouraged to read the Job Description carefully before applying to ensure they understand the role and meet the required criteria.
To apply, please complete the pre-screening questions and submit your updated CV
PLEASE NOTE - Only shortlisted candidates will be contacted.
Timeline
Closing Date: 3rd September 2026
Our Stance
Lively Minds operates a strict Safeguarding Policy and is committed to ensuring the safety and well-being of children and vulnerable people. As part of our recruitment process, the suitability of successful candidates will be verified through appropriate background checks including professional references and police checks.
Lively Minds is fully committed to equity, diversity and inclusion and to providing equal opportunities throughout our recruitment process. We want this commitment to be reflected in the diversity of the people who work for us, and we welcome applications from people of all backgrounds, identities, experiences and perspectives.
We are committed to ensuring that recruitment decisions are based on merit, skills, experience and suitability for the role, and that all candidates are treated fairly and with respect throughout the recruitment process.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
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Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
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Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
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Write articles, blogs, case studies, impact stories, promotional materials and project updates.
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Support the development of a consistent organisational voice and communication style.
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Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
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Lead on the day-to-day management of MindOut's social media platforms.
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Plan and schedule content using appropriate digital tools.
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Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
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Track performance and provide regular reports on communications activity and impact.
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Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
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Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
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Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
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Support the development and promotion of online heritage content and digital exhibitions.
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Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
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Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
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Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
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Produce event marketing materials and communications.
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Coordinate communications before, during and after events.
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Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
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Maintain and update website content.
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Produce and distribute newsletters and email communications using appropriate digital platforms.
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Support audience development and mailing list management in line with GDPR requirements.
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Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
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Draft press releases, media statements and promotional content.
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Build relationships with local, regional and LGBTQ+ media contacts.
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Support media opportunities that raise awareness of MindOut's work and impact.
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Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
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Maintain accurate communications records, image libraries and consent documentation.
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Support monitoring and evaluation of communications activities.
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Ensure compliance with GDPR, confidentiality and organisational policies.
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Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Variety is looking for a PR and Communications Manager to join our successful fundraising and communications team for FTC maternity cover. This role includes management of internal and external communication channels at Variety including the website, supporter newsletters, social media and PR. Leading on brand and design, you will oversee freelance support during busy periods including photographers and filmmakers. This role leads and manages brand design on Canva, short film editing and works with the Director of Communications on PR.
The PR and Communications Manager is key to achieving Variety’s mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as Variety is launching a new three-year strategy and you will play a key role in our collaborative and high-performing team.
KEY RESPONSIBILITIES
● Lead the planning, creation and delivery of engaging content across Variety's communications channels.
● Manage the website content, ensuring information remains accurate, accessible and on brand.
● Work with the website developers to deliver improvements and SEO optimisation.
● Manage Variety’s social media content and calendar to ensure children’s voices are at the heart of our storytelling.
● Manage email marketing, including the supporter newsletter on Dot Digital working with the team to grow our mailing list.
● Gather case studies that demonstrate Variety’s impact, working closely with the programmes delivery team and the families we support.
● Oversee Variety’s brand ensuring communications are accessible and consistent with style and tone of voice.
● Work with the Director of Fundraising and Communications to develop and deliver integrated marketing and brand awareness campaigns.
● Review and proof communications produced across the organisation.
● Manager external freelance staff as needed, writing briefs and overseeing work including photographers, filmmakers, PR professionals and designers.
● Write and oversee press releases, responding to media enquiries.
● Monitor, analyse and report on digital communications performance using insights to improve email open rates, content and audience engagement.
● Manage the Senior Social Media Officer overseeing objectives, holding 1-1s and annual appraisals.
● Produce creative assets on Canva to support fundraising and campaigns.
● Attend Variety events, partner schools and community groups to capture engaging content, maximising engagement and representing the charity.
● Store and manage digital assets and the photo library, keeping records and consent up-to-date on the CRM (Salesforce), and manage the communications inbox.
● Participate in staff meetings, fundraising and programmes meetings and contribute to the success of Variety’s strategy.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience working in a communications role in the Third Sector
• Experience of copywriting, editing and communicating a case for support
• Experience managing digital channels and creating content for social media
• Experience working with beneficiaries and producing case studies
• Experience planning and delivering integrated digital campaigns
• Knowledge of digital analytics and creating reports to measure data
• Enthusiastic, energetic, self-motivated and passionate about the Third Sector
• Knowledge of Canva and Dot Digital or a similar marketing platform
• Experience of Adobe Premiere Pro
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday. Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, medical cover.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. Application will close at 5pm on Tuesday, 26 August 2026 with interviews taking place during the week commencing 1 September 2026.
SOS UK is looking for a Digital Communications Manager to deliver our new digital communications and mobilisation strategy, growing our reach, impact and income while inspiring people to take action for sustainability.
Why join us?
- Help shape and deliver a new digital communications and mobilisation strategy at a pivotal moment for SOS UK.
- Play a central role in professionalising our communications and digital work across the organisation.
- Work creatively with young people, students, volunteers and colleagues across SOS UK to produce dynamic, impactful communications.
- Use digital communications to mobilise the public, grow our reach and deepen engagement with SOS UK and youth-led campaigns.
- Work flexibly from home as part of a collaborative, mission-driven team, with plenty of scope for influence and development.
Role details
Location: Home working anywhere in the UK, with occasional UK-wide travel, early starts, late returns and approximately five overnight stays per year.
Working patterns: 1 FTE (35 hours per week), with typical working patterns falling between 8am and 6pm, Monday to Friday.
Salary: £44,672–£49,456 per annum, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.
Contract: Permanent
Closing date for applications: 23:59 on 23rd August 2026
Interview dates: 7th September 2026
Introducing SOS UK
SOS UK is a UK based charity transforming education so people protect the climate and nature.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.
By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.
About the role
This exciting role at SOS UK with plenty of scope for influence and development.
This role will work closely with Campaigns and Advocacy colleagues to deliver our new digital and communications strategy, helping to professionalise our communications and digital, and mobilise and inspire the public to take time, money and voice actions that support us and the youth led campaigns we help make happen.
You will work closely with colleague across the organisation to deliver inspiring, impactful communications, driving support for SOS UK and engagement with young people.
This role would suit a mid-career digital or communications generalist, with skills in email marketing, web and social media, including short-form video (e.g. Instagram Reels or TikTok).
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A full description of the role's responsibilities and person specification, including the knowledge, skills, attributes, qualifications and experience required, can be found in the role profile.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTRODUCTION TO THE ROLE
iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.
IDEAL CANDIDATE
This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply
Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
- To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
- To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
- To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
- To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
- To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.
Website Redevelopment & Digital Experience
- To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
- To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
- To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
- To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.
Content, Campaigns & Creative Management
- To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
- To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
- To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
- To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.
Monitoring, Evaluation & Reporting
- To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
- To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
- To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.
Collaboration & Internal Coordination
- To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
- To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
- To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.
Press & Public Relations
- To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
- Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
- To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
- To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
- To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.
General Duties (In common with all iniva staff)
- To support the philosophy, aims and objectives of iniva and to champion its work.
- To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
- To uphold collective responsibility, knowledge sharing and team working across the organisation.
- To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
- To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
- To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
- Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
- Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
- Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
- Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
- Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
- Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
- Experience coordinating press and media engagement, including drafting press releases and managing listings.
- Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
- Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
- Collaborative approach and experience working across teams to ensure consistent, values-led messaging.
Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
- Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
- diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
- context.
- Knowledge of web content management systems (e.g. WordPress), email marketing tools
- (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
- Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
- Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
- Experience developing or applying audience development strategies.
- Understanding of digital preservation principles for online content.
- Experience creating inclusive, participant-led storytelling in partnership with community
- groups.
- Confidence in briefing designers and overseeing the production of promotional materials
- across print and digital.
- Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.
The client requests no contact from agencies or media sales.