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Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well.
Make a real difference to life after brain injury. Join us as Headway UK and be part of a dynamic, forward-thinking, creative Digital Communications Team that raises vital awareness for brain injury survivors.
This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury.
What you will do
About you
We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence.
You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms.
Download a job description and personal specification.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits:
Financial Security
Flexible Working
Wellbeing
Holidays and leave
Benefits
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality diversity & inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
How to apply
Use the following links to apply online:
Closing date: Monday 22 June 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.
As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.
Position: Communications and Engagement Officer
Location: Hybrid working arrangements, with at least one day per week in our Reading office
Contract: Permanent full time – 37 hours per week, weekdays
Salary range: within the range of £26,508 to £32,397 per annum
About the role:
Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges.
As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:
· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
· ensure that all internal and external communications align to our brand
· raise awareness of the PACT brand and our services
· contribute to PACT’s fundraising targets with appeals and challenges
About you:
To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:
· Social media for organisation and event promotion
· Analytic and insight tools to develop reach and engagement across digital platforms
· WordPress content management systems to create, edit and maintain webpages
· Mailchimp as an email marketing tool
· Canva, Adobe Creative Cloud apps, or similar graphic design platforms
· CRM programs, such as Blackbaud’s Raiser’s Edge
You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.
If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.
For more information about PACT please visit our website.
Closing date: 9am, Monday 22 June 2026
Please note that previous applicants need not apply.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Communications Lead to join Working Well Trust. This is a 35-hour per week role, Monday to Friday, based at our Bethnal Green office with travel to other offices and boroughs when required. Hybrid working is available, with a minimum of three days on site per week. Occasional evening work may be required.
This role will lead and deliver Working Well Trust’s communications activity across digital, print and internal channels, ensuring that our content is engaging, accessible, timely and aligned with organisational aims, service requirements and brand standards. The postholder will also support contract mobilisation, stakeholder engagement and effective internal communication across the organisation.
We are looking for someone with strong communications, digital content, copywriting and design skills, who can bring creativity, structure and initiative to a growing mental health and employment charity. You will work closely with the CEO, Operations Director, HR Advisor, service teams, clients and external stakeholders to ensure our communications reflect our values, services and impact.
Experience of working in the voluntary sector, mental health, employment support, disability or neurodiversity would be beneficial, but above all, we are looking for someone who is committed to Working Well Trust’s aims and able to communicate our work clearly, sensitively and creatively.
What you’ll be doing
What you’ll need
We are looking for someone who brings:
Beneficial, but not essential:
Above all, we are looking for an inspiring and committed individual who has a genuine desire to support our aims.
What we offer
What’s next
Before you apply, please note the following:
If you are ready to help us strengthen how we communicate our work, services and impact, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: 9am Monday 15th June 2026
Telephone interview stage: 17th–19th June 2026
Final stage interviews: Friday 26th June 2026, in person at our Bethnal Green office , to be confirmed
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
About This Job
This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Essential Skills
· A recognised qualification or proven success in digital marketing
· Hands on marketing / communications experience
· Minimum of 1 year experience in marketing
· Knowledge of digital marketing and communications practices
· Content creation abilities
· Use of social media to achieve marketing and communications objectives
· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software
Please refer to the attached Job Description for further information.
Our charity
The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.
Interviews will be held in person during the week commencing Monday 29th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are looking for an enthusiastic, creative, and organised communications all-rounder to support our communication and engagement activities and assist in our mission to ‘Make Ethics Matter’.
The Communications and Engagement Officer role combines work on events, communications, stakeholder management and public affairs, all seeking to build audience engagement and increase the profile and influence of the NCOB.
This is an important role within our Executive team, working across our priority areas and workstreams, with range of stakeholders, and utilising a variety of channels including in-person and online events, website, email, social media and traditional media.
The Communications and Engagement Officer reports to the Senior Communications Manager and works closely with them across all communications functions. This post will have responsibility for updating our website, running our social media channels, producing internal and external newsletters and championing and maintaining our brand identity. The post holder will also help to deliver our media relations and policy influencing activities, playing an active role in delivering media campaigns and in supporting our Parliamentary and Government engagement through working closely with the Public Affairs Manager.
We are looking for someone with experience across the communications and engagement mix, including in events and internal communications, stakeholder management and digital and social media content creation. Our work focuses on research and policy in biomedicine, health and life sciences, and while you don’t need to be an expert in those areas, you should have an enthusiasm to develop knowledge of them and the ability to quickly get to grips with the landscape in which the NCOB operates, our strategy and our target audiences.
You will enjoy working in a team environment and will have excellent written and verbal communication skills. You will be confident working with a range of stakeholders, ranging from subject specialists and academics to policy makers, journalists and members of the public. We are seeking someone who can think creatively about communicating complex and technical research and can work independently on a range of projects. You will be highly organised, with good project management skills and the ability to prioritise and work across several projects at once.
You will have a creative mind, strong news sense and ability to tailor communications to the appropriate audience. You will be able to turn your hand to writing newsletter copy, stakeholder emails, social posts and event materials / briefings to a high standard. You will be able to distil key messages from our outputs and use them to create content for a range of communication channels and audiences.
Ideally, you will have some experience of managing both online and face-to-face events. You will be confident working with audio visual equipment and systems and have experience of using data for analysis, reporting and evaluation.
Stakeholder engagement is a big part of the role, so you will need some knowledge and experience of using databases/CRM systems to manage and report on stakeholder communications.
This is an excellent opportunity for someone looking to develop their skills across the full range of communications and engagement, working on projects and campaigns in the high-profile area of bioethics, and supporting our ambitious policy-influencing agenda.
For further information about the role, please click through to the vacancy listing on our website.
About us
The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.
For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council.
We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children.
We value diversity in background, skills, perspectives and life experiences.
Further information and how to apply
For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 9th June 2026.
We are committed to inclusive working practices and during the application process we commit to:
Our benefits package includes:
The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.
The client requests no contact from agencies or media sales.
JOB TITLE: Communications officer
Contract: e.g. Two-year fixed term
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £47,814 BAND B1
2. MAIN PURPOSE AND SCOPE OF THE JOB
The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund.
The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.
You will work independently on routine tasks while contributing thoughtfully to wider projects.
3. POSITION IN ORGANISATION
Reports to: Head of Communications
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 Content creation and storytelling
Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels
Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective
Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning
Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.
Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms
Design, compile, and write external newsletters
4.2 Social media and digital engagement
Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts
Produce design-led assets and infographics using Canva or similar tools
Maintain and grow social media presence, sharing news from grant holders and JRCT
Research peer digital content and stay updated on social media trends
Monitor and analyse web and social media performance to evaluate and refine approach
4.3 Internal communications and administration
Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content
Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists
Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise
5. General Responsibilities
Work constructively with administrative and communications colleagues, offering guidance and support where appropriate
Work at all times within the values, mission, and charitable purposes of JRCT
Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in
Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned
Participate in effective collaborative working with other teams across JRCT
Prepare for and participate in appraisal meetings and engage constructively with colleagues
Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented
Abide by all organisational policies, codes of conduct, and practice
Support diversity and equality of opportunity in the workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications and Marketing Lead
Location:Hybrid — Solar House, 1–9 Romford Rd, London E15 4LJ, with flexible remote working
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Salary:£33,439 – £39,888 per annum
Closing date: Thursday 4 June 2026
We reserve the right to close this advert early should a suitable candidate be identified. Interviews to be held on an as-and-when basis, and we encourage early applications to avoid disappointment
About School-Home Support
School-Home Support's mission is "Children in school, ready to learn." Whatever it takes. With 40 years of experience, our expert practitioners work with the entire family to tackle the barriers that keep children out of school, including poverty, domestic violence and mental ill health, building resilience and ensuring education is prioritised. This role sits at the heart of how we tell that story.
Purpose of the role
As Communications and Marketing Lead, you will build SHS's profile and influence across digital, media and campaign channels. You will lead the day-to-day delivery of our communications strategy, creating compelling content, managing our digital presence, driving campaigns, and supporting our major strategy and brand review.
You will be a skilled communicator who can translate complex issues around school attendance and family poverty into messages that resonate with schools, funders, the media and the wider public.
What we're looking for
Beyond skills and experience, the successful candidate will be genuinely passionate about SHS's mission and understand the power of effective communications in driving social change. You will be a confident self-starter who thrives working both independently and collaboratively in a small, committed team.
As an employer, we offer:
Safeguarding
School-Home Support takes very seriously, the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. This role is subject to a DBS Check.
Communications & Engagement Coordinator
We’re looking for someone with strong writing skills, confidence working across digital channels and an interest in student engagement, communications and storytelling.
You’ll support the delivery of clear, effective and engaging communications that help students better understand and connect with the Guild’s work.
Contributing to communications activity across a range of channels, you’ll helping showcase student voice, campaigns and organisational impact through accessible and audience-focused content. The role includes supporting internal communications, proactive PR activity and translating complex topics into clear and engaging messaging for student audiences.
Working with staff and student Officers, you’ll support the planning and delivery of campaigns, identify opportunities to improve engagement and contribute to a joined-up approach to communications across the organisation. You’ll also help protect and strengthen the Guild’s reputation through clear, responsible and consistent communications.
The Role
Role: Communications & Engagement Coordinator
Hours: 35 Hours (to be worked flexibly)
Salary: £26,586 to £30,142 p/a
Contract: Full Time, Fixed Term until July 2028
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
To find out more about this role and working with us, please visit our website.
For general enquiries, please contact us using the details on our website.
How to Apply?
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
1. Please tell us about a time you created communications or content for a specific audience. How did you decide on the approach, tone and channels you used?
2. Please tell us about any experience you have supporting media, press or public-facing communications activity. What was your role and what did you learn from the experience?
3. Tell us about a time you worked with others to plan or deliver a campaign, project or communications activity. How did you manage priorities and collaboration?
Please note:
A message from your new Manager
Emma Bayes, Communications Manager
If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Communications & Engagement Coordinator, you can get in touch with me via the details on our website. I would love to hear from you!
Dates for your Diary
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
*Please note this role is part time (4 days per week.)
Total pay per year is: £30,400 per anmum
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
Produce dynamic newsletter content that strengthen reader engagement and drives action.
Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
Handle press enquiries and proactively promote 999 Club’s work across media channels.
Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth.
Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
Produce regular reports, data and analytics on social media and website activity to inform strategy.
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
Support colleagues with research, case studies, consultations, and other initiatives.
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
Proven expertise in communications, marketing, and brand development.
Strong customer service and public relations skills.
High confidence with IT systems and a willingness to learn new platforms.
Experience maintaining a CRM database.
Experience in website design, management, and upkeep.
Hands-on experience managing social media for an organisation, charity, or company.
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
Experience working in a community organisation or charity.
Knowledge of best practices related to homelessness.
Experience writing press releases and building relationships with media contacts.
Experience developing and/or managing Membership or Patron schemes.
Experience working with legacy media.
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
An ability to be dynamic and to think creatively and strategically.
A solutions-focused mindset with a proactive approach to problem-solving.
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
A commitment to lifelong learning and your own Continuing Professional Development.
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
Excellent written and verbal communication skills.
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
Adept at building relationships with colleagues, service-users (members) and partner organisations.
A people-centred, compassionate, and non-judgemental approach.
A belief and enthusiasm for 999 Club’s mission.
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
Adhere to 999 Club’s policies and procedures at all times.
Demonstrate and uphold the values of 999 Club in all interactions.
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
An basic Disclosure and Barring Service (DBS) check.
Two satisfactory references.
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
First round interviews will be held on 18 June 2026
Second round interviews will be held on 25 June 2026
Please apply by submitting a CV and Cover Letter outlining your suitability for the role.
Position: Digital Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term, 12-month Maternity Cover
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
You’ll start at our entry point salary of £44,339* per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a confident, skilled, and personable Digital Project Manager to help us deliver our ambitious roadmap of projects.
You’ll lead on the delivery digital, creative, UX, campaign and content-based projects. This’ll include everything from the digital and content elements of major campaigns, through to developing new digital tools or content to help people live well with MS.
You’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget, using methodologies that best fit the challenge you’re trying to solve.
This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, dedicated to making a difference for people with MS.
What you will do:
Some key responsibilities include:
Who are we looking for?
Please note this is a fixed term 12-month maternity cover position.
Closing date for applications: 9:00 on Monday 8th June 2026
Shortlisted candidates will be invited to interview on 18 and 19 June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Role:
The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.
Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.
Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.
Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.
The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).
Key Responsibilities:
Revenue & Growth
Content, Campaign & Brand Coherence
Systems, Analytics & Team Leadership
Essential Requirements
Desirable
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover
letter clearly linking your skills and experience to the job description and person
specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Subscriptions Manager (part-time)
Salary:£27,000 per annum (£45,000 p.a. full-time equivalent)
Location:Hybrid: Working time split between your Home and our London Office
Hours of work:Part-time (21 hours per week)
Reporting to:Publishing Director
At Premier, the UK’s Christian Media Mission Agency, our mission is to help people encounter God through media and experience renewal. We create thoughtful, biblically grounded content that reaches Christians from all backgrounds through radio, magazines, podcasts, digital platforms and more.
We’re looking for an experienced and commercially minded Subscriptions Manager to help shape the future growth of our print and digital magazine brands. This is a unique opportunity for someone who combines strong commercial instincts with a passion for Christian media and audience engagement.
Role Overview
As our Subscriptions Manager, you’ll own and drive the acquisition, retention and growth of Premier’s print and digital magazine subscribers.
You will work closely with editorial, marketing, data, digital telemarketing and events teams, acting as the single point of ownership for subscription performance across the organisation. You will create and deliver a subscription growth strategy, make evidence-based decisions on pricing, offers and paywalls, leading cross-functional activity to deliver sustainable growth in recurring revenue and strengthen relationships with our audiences. You’ll be responsible for optimising pricing and offers, improving subscriber journeys, reducing churn and identifying new opportunities to increase recurring revenue.
This is a senior commercial role with significant accountability and influence, ideal for someone who enjoys using insight, experimentation and collaboration to deliver measurable results.
Key responsibilities:
About you
You’ll have:
•Proven experience of owning and growing subscriptions, memberships or recurring revenue
•Strong understanding of acquisition funnels, retention, churn and customer lifetime value
•Experience of working across marketing, editorial and data teams
•Confidence making commercial decisions on pricing, offers and conversion
•A data-led, test-and-learn approach
•Strong communication and stakeholder management skills
Experience in publishing, magazines or media is desirable, as is knowledge of the UK Christian community.
Please note that Premier is a Christian media agency and there is an occupational requirement for applicants to have a personal Christian faith and a commitment to Premier’s mission to help people encounter God through media.
If you’re excited at the sound of this role and you’re ready to make a lasting impact, we’d love to hear from you!
Information for candidates
Why Join Premier?
Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!
Competitive salary and benefits package:
•Flexible, hybrid working arrangements based on the requirements of the role
•25 days’ annual leave plus UK bank holidays (pro rata for part-time roles)
•Additional leave on your birthday
•Contributory pension scheme
•Life Assurance scheme
•Employee Assistance with online GP scheme
•Eye care scheme
•Enhanced Family leave and Pay
In addition we offer:
•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Communications Officer - IPNEd
We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels.
About IPNEd
The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.
As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.
To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels.
The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.
About Results UK
Results UK hosts the IPNEd Secretariat.
Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.
Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.
Role Description
The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.
We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders.
You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.
The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.
You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.
We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.
This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.
Duties include, but are not limited to:
Content Creation
Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos.
Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.
Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.
Lead on the development and publication of regular and occasional email newsletters and general emails.
Media Relations
Monitor external media and use this to inform IPNEd's external communications.
Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.
Digital Communications
Manage the organisation's website, including development, maintenance, and continuous improvement.
Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn.
Develop and produce performance data and reports for digital channels.
Use performance data to test new approaches to communications.
Strategic Planning & Collaboration
Contribute to and implement communications and external engagement strategies.
Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities.
Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.
General
Maintaining systems necessary to support effective communications, including member, supporter and partner databases.
Supporting the Secretariat with research and writing.
The post-holder may be required to travel internationally.
The post-holder will also carry out other duties as necessary.
Essential skills and experience
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.
Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.
Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.
Proven ability to craft engaging written, visual, and multimedia content for digital platforms.
Strong understanding of social media analytics to drive up engagement and increase our online visibility.
Familiarity with digital content tools (e.g. Adobe Suite, Canva).
Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).
Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.
Strong interpersonal skills and an ability to work with a wide range of people.
Excellent written and verbal communication skills.
Excellent organisational skills with strong attention to detail.
Willingness and flexibility to work across a range of tasks and activities.
Personal attributes
A passion for politics, international development, and global education.
Self-starting, highly organised, and able to manage multiple tasks.
Confident and willing to initiate contact and discussion with parliamentarians and officials.
Able to respond flexibly to changing priorities, and to both set and work to deadlines.
A good team worker who enjoys supporting other members of a team and working together for common objectives.
Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.
Willingness and ability to travel outside the UK.
Ability to quickly absorb information.
Desirable criteria
Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.
Equality, Diversity and Inclusion
Results UK is an equal opportunity employer.
Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.
We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.
As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.
Personnel policies are available on request.
Salary, benefits, and other key information
IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.
1. Starting date
The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.
2. Salary
This role is graded at Results Professional Level Two with a salary of £32,785 per annum.
3. Hours of work
This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff.
4. Holidays
25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears.
5. Notice Period and Probationary Period
This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.
6. Location
The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.
Currently, most Results UK staff are combining working from home with time in the office.
7. Travel
Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.
8. Additional Benefits
Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.
Staff may receive a loan for the purchase of a travel season ticket.
Recruitment Process
Applications should be made using our online application portal using the apply now button above.
As part of the process you will be asked to submit:
A CV.
A covering letter setting out how you meet the selection criteria.
Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.
The application deadline is midnight on Friday, the 19th of June 2026.
First-round interviews will be held online on the 25th and 26th of June.
Our mission is to create the public and political will to end poverty by enabling people to exercise their own personal and political power for change
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.
Job Description
Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.
As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.
We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.
Your Impact:
Key Criteria:
Please see the full job description.
Additional Information
Application & Interview Process
Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.
Benefits you’ll LOVE:
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders. They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.
As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.
The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation.
This role will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.
Main Responsibilities
Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include:
Social media:
Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.
Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.
Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Manage paid advertising strategy on social media, overseeing relationship with external agencies.
Website:
Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.
Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience.
Use insights and analytics to monitor the success of the website e.g. Google Analytics.
Materials development and dissemination:
Ensure all work is completed within brand guidelines.
Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors.
Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.
Basic design and video-editing support of communications and marketing collateral.
Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans.
Situational awareness and research:
Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
Confident to test and learn from new digital and marketing approaches.
Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.
Strategy development:
Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies.
Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
Work with wider teams to support the development of tailored digital communications strategies
Manage limited budgets for the digital growth strategy.
Reputational and risk management:
Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.
Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
Effectively represents the organisation with senior stakeholders
External relationships:
Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.
Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency.
Campaigns and events management:
Develop creative digital marketing campaigns that promote our brand and further engagement objectives.
Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.
Provide digital support and advice for organisational campaign and event priorities.
Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal comms and knowledge management:
Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work.
Act as a brand ambassador for the whole organisation.
Internal relationships:
Line management of the Communications Officer.
Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
Ability to manage or coordinate staff across the organisation.
Ensure the work produced across the team is of high quality and reflective of organisational values.
Contribute to CUK mission and its strategic objectives:
Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation.
Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department.
Learning, expertise & DEI
Keep up to date with comms developments, good practice in third sector etc.
Train others with relevant and helpful advice and technical support
Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work
Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation.
Be alert to and manage the impact of DEI issues for direct reports and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
Experience
Background in communications with experience working with digital tools, including analytics tools (E)
Experience working with multiple internal project teams (E)
Experience managing a team and manage work of others (preferably line management) (E)
Expertise managing social media platforms (E)
Expertise at managing a website CMS and/or leading on website UX (E)
Expertise managing email marketing (E)
Experience of working on integrated communication campaigns (D)
Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
Experience of video production and editing (D)
Key skills and knowledge
Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, WordPress, Drupal etc) (E)
Proficient in Google Analytics (E)
Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)
Excellent written and verbal communication and ability to tell stories (E)
Ability to manage external agencies and stakeholder engagement (E)
Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
Proficient in content marketing and social media strategies (D)
Proficient in SEO (D)
Strong understanding of brand and design principles (D)
An understanding of Citizens UK’s national campaign areas (D)
Personal qualities & values
An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E)
A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E)
A strong team player, fostering a collaborative and inclusive working environment. (E)
Takes accountability (E)
Creative and curious (E)
Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Application timeline
Applications open 18th May:
Applications close: 7th June
Interviews to be held on 16th or 24th June
The client requests no contact from agencies or media sales.