Digital communications and engagement manager jobs

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.

Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training. 

Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.

You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.

This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.

Key responsibilities include:

• Provide digital leadership across the organisation, increasing capability, confidence and collaboration. 

• Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media). 

• Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is: 

  • informed by user need 

  • written in plain English and inclusive language 

  • trauma-informed and strengths-based 

  • tested, iterated and continuously improved 

• Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate. 

• Build relationships with sector peers, tech partners and funders to share best practice and explore innovation. 

• Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design. 

• Ensure induction, documentation and systems support efficient and sustainable working. 

Essential knowledge, abilities, skills and experience includes:

• Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting. 
• Successful track record leading mid–large scale website and digital development projects. 
• Credible technical expertise for a senior role, including SEO, analytics and optimisation. 
• Excellent project management experience and commitment to taking accountability for tools like Asana and Notion. 
• Positive, solutions-focused mindset with a commitment to innovation and improvement. 
• Substantial experience leading dispersed teams, including wellbeing, performance and professional development 
• Experience designing and delivering digital services for families in crisis or underserved communities. 
• A real commitment to equity, diversity and inclusion within your role. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Respond on CharityJobs to these 5 questions:

1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery. 

2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch. 

3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development? 

4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth. 

5. Using data and insight to drive improvement: Give an example of how you’ve used digital analytics, SEO, or user data to inform decision-making and improve a service or platform. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Please use examples to demonstrate your experience. 

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:
The Health and Safety Manager will take a lead role in strengthening the organisation’s health and safety framework, ensuring compliance with all relevant HSE legislation and RSH expectations. The role will involve developing and embedding a proportionate HSMS, managing the rollout of a new digital health and safety portal, and fostering a culture of safety and accountability across the organisation.

Key Responsibilities:
Health and Safety Management System (HSMS) Implementation
• Develop and implement a comprehensive HSMS tailored to the scale and operations of the association.
• Review and enhance existing health and safety policies, risk assessments, and procedures.
• Establish effective monitoring, reporting, and assurance processes to demonstrate compliance with legal and regulatory standards.
• Ensure the HSMS supports compliance with the RSH Home Standard, including obligations related to building safety, gas, electrical, fire, water, asbestos, and lift
safety.

Regulatory Compliance and Assurance
• Ensure systems and reporting align with RSH requirements and best practice guidance.
• Work with senior management and the Board to ensure compliance with the Home Standard and Governance and

Financial Viability Standard.
• Prepare and present reports, performance metrics, and compliance evidence for Board and Audit Committee meetings.
• Support readiness for any regulatory engagement, audits, or inspections.

Collaboration with Third-Party Provider
• Act as the main liaison with the external Health and Safety Portal provider.
• Lead on system configuration, data migration, testing, and go-live processes.
• Oversee user training and ensure the portal becomes embedded in day-to-day operations.
• Ensure the system supports ongoing compliance monitoring and reporting requirements.

Person specifications:
Essential:
• IOSH Managing Safely (or equivalent).
• Proven experience implementing or managing a Health and Safety Management System, ideally within housing, property management, or a similar regulated environment.
• Strong understanding of UK health and safety legislation and compliance frameworks.
• Experience of working to meet the Regulator of Social Housing standards or equivalent regulatory frameworks.
• Excellent communication, project management, and stakeholder engagement skills.
• Ability to work independently within a small organisation and deliver practical, proportionate solutions.

Desirable:
• Experience implementing or managing a digital health and safety portal or compliance management system.
• Knowledge of housing asset compliance areas (gas, fire, electrical, asbestos, water hygiene, lifts, etc.).
• Experience working in or with a registered housing provider.

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.

Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.

Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!

Apply today and help us make a difference.

Key Tasks and Responsibilities:

Strategy & Planning

• Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
• Set and monitor KPIs to evaluate campaign performance and donor engagement.
• Contribute to the planning and execution of appeal campaigns.

Fundraising & Donor Engagement & Stewardship

• Lead on individual giving activities, including:
  • Regular giving
  • Appeals (digital and direct mail)
  • Payroll giving
  • Community fundraising groups
• Design and deliver compelling donor journeys to improve retention and lifetime value.
• Investigate new acquisition and retention channels informed by audience insights and current sector trends.
• Maximise Gift Aid opportunities.
• Boost donor lifetime value through strong donor journeys and stewardship practices.
• Collaborate with the communications team to create engaging content and materials.

Data & Reporting

• Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
• Produce regular reports and insights to inform strategy and decision-making.
• Ensure compliance with fundraising regulations and data protection laws.

Collaboration & Representation

• Work closely with the wider fundraising team and the communications, operations, and finance departments.
• Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.

Person Specification:

Knowledge and Skills

• Proven experience in individual giving or direct/email marketing within a charity setting.
• Strong understanding of donor acquisition and retention strategies.
• Excellent communication and storytelling skills.
• Expertise in CRM systems (preferably Raiser’s Edge).
• An analytical mindset with the ability to interpret data and trends.
• Knowledge of digital fundraising tools and platforms.

Personal Qualities

• Relationship Builder
• Strategic Thinker
• Organised
• Creative
• Innovative
• Results-Oriented
• Motivated
• Excellent Communicator
• Persuasive
• Analytical and Data-Driven
• Collaborative Team Player
• Resilient and Adaptable
• Passionate About the Cause
• Genuine commitment to the organisation’s mission and values.

Summary

You will plan, create and coordinate clear, relevant communications that drive engagement with the new package of support for clergy around financial wellbeing. This will include supporting engagement with clergy and diocesan partners, and encouraging take up of events, tools and products. You will be responsible for creating/maintain great online content, promoting planned events, producing accessible written materials, and designing relevant and targeted communication campaigns working as part of an integrated team with other Pensions Board functions. This role will involve building and managing relationships with diocesan communications teams, other Communication specialists within the National Church, and external suppliers to deliver timely, consistent and measurable communications across digital and offline channels.

Content Management and Editorial Standards

• Curate, design, maintain and update the content of our new financial wellbeing portal.
• Devising and delivering creative ideas for digital, audience-focused content e.g. event videos, case studies etc - incorporating recording, editing, audio content etc - to support newsletters, emails and portal development.
• Work within and continue to evolve our tone of voice guidelines, to ensure our communications are in plain English, accessibly and relevant to our audiences.
• Curate resource packs and how-to guides
• Uphold editorial standards, quality control, version control, and approval workflows

Planning and Delivery

• Work as part of a wider Pensions Board network focused on integrated communications planning.
• Working with senior leaders, to design and execute targeted and long-term communications campaigns to deliver strategic goals.
• Coordinate our email and newsletter activity, working with other teams to get consistency of message across other channels (e.g. through social media or into Church/diocesan networks).

Support product pilots, service launches, and local events.

Materials Production and Supplier Oversight

• Draft written materials: emails, guides, briefs, articles
• Commission and manage supplier-produced collateral
• Oversee procurement, supplier relationships, and template libraries

Stakeholder Engagement and Event Support

• Collaborate with Pensions and Housing colleagues to help align messaging to different customer groups.
• Support senior leaders with internal team updates.
• Act as the main communications contact for the service, working with diocesan communication teams, the NCI comms team, and existing/potential service partners.
• Collaborate with our Events Coordinator on promotional and post-event materials

Insight, Compliance, and Continuous Improvement

• Use data to segment audiences, test messaging, and measure impact
• Monitor performance metrics and report on campaign outcomes
• Ensure adherence to data protection regulations in our communication approach.
• Support the Board's Safeguarding policy and procedures
• Embed best practices: editorial calendars, A/B testing, and single-source content governance

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Ware, Hertfordshire (hybrid working will be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.
 

Programme Manager (Part-time, 4 days/week — 12-month contract)

Start date: February 2026
Location: Hybrid (East London office + home working)
Salary: £35,490–£38,220 FTE (pro rata) + 3% pension

The Southeast and East Asian Centre (SEEAC) is a community-led CIC supporting East and Southeast Asian (ESEA) migrants and refugees in the UK. We work to build an equitable society where ESEA communities thrive.

We are seeking a Programme Manager to lead our programme team, deliver high-impact community services and advocacy projects, and strengthen partnerships across the sector. This role is central to coordinating multiple projects, managing staff, developing proposals, overseeing budgets, ensuring monitoring and evaluation, and representing SEEAC publicly with partners, media and stakeholders. The post works closely with the Executive Director and Partnership Development Manager, including on fundraising.

About you:
You bring 5+ years’ experience leading programme design, delivery, monitoring and reporting plus people management experience and strong communication, organisational and financial skills. You are confident engaging with diverse communities, funders and public audiences, and committed to safeguarding and data protection. Knowledge of issues affecting migrants and refugees (e.g., employment rights, discrimination, health inequality) and strong writing skills are essential. Experience with ESEA communities or other minoritised groups is highly desirable, as is lived experience of migration-related issues.

How to apply:
Apply via CharityJobs or directly on our website
Deadline: 7 January 2026 (23:59).

Interviews:
• Stage 1: Week of 12 January 2026 (online)
• Stage 2: Week of 19 January 2026 (in person, East London)

All offers are subject to references and DBS checks. Applicants must have the right to work in the UK; SEEAC cannot provide visa sponsorship.

Job summary 

At Malaria No More UK, we exist to end malaria – together. This deadly disease is preventable and treatable, yet a child still dies every minute. We refuse to accept that. 

We’re looking for a digitally fluent storyteller and campaigner to make malaria impossible to ignore on online global platforms. As our Global Digital Engagement Officer, you will work closely within the communications team to help lead the development and delivery of our digital engagement strategy, ensuring our content is insight-led, cuts through the noise, inspires action, delivers on objectives, and amplifies the voices of those on the frontlines of the fight against malaria. 

You’ll take our messages to the audiences that matter most: from world-leaders and political decision-makers to supporters and influencers. You’ll work across the organisation, helping ensure the people and stories that drive change are seen, heard, and shared. 
 
This is your chance to use your creativity and skills to save lives and change the future. 

Key Responsibilities 

Strategy & Planning 

• Support with the creation and delivery of a monthly, insight-led digital engagement and content plan , ensuring it adheres to the strategy, and aligns with MNMUK’s advocacy and campaign objectives and influencing global decision-making. 

• Manage and optimise channels and content from an agreed strategy, ensuring our messages reach and resonate with priority audiences in key geographies. 

• Support on all aspects of digital and content for multiplatform global campaigns and engagement moments (e.g. World Malaria Day, UNGA, G7, Davos). 

• Maximise reach and influence of Malaria No More UK’s  ambassadors and patrons to amplify messages and help the Malaria No More UK and Zero Malaria channels grow. 

• With the Head of Ambassador Relations and Creative Partnerships, devise a clear strategy for building a new pool of creator influencers engaged in policy and advocacy influencing. 

Content Creation & Publishing 

• With support from senior communications’ colleagues, you will ideate, and produce creative multi-channel content, sometimes supporting the management of agencies, freelancers, and partners to ensure delivery of world-class multiplatform campaigns.

• Provide digital, content, and social expertise across MNMUK and its partners, ensuring creatives, scientists, and advocates are amplified through coordinated digital strategies.

• Along with the Senior Digital and Content Manager, function as a digital, content, and social media advisor to the MNMUK team. 

• Maintain consistent use of agreed narratives and campaign messaging within brand guidelines. 

Engagement & Amplification 

• Support digital engagement with influencers, ambassadors, and decision-makers, using paid and organic tactics to drive advocacy impact. 

• Amplify voices of trusted messengers from endemic countries, world class scientists, Zero Malaria celebrity ambassadors, and influencers in target markets. 

Insight & Reporting 

• Use data and insight to support MNMUK’s mission. Generate weekly digital and social reports to provide insights and recommendations to senior leadership and partners, using insights to help refine strategy and improve impact. 

• Feed results into campaign planning and organisational learning. 

Website Management  

• Support the upkeep and optimisation of the organisation’s website by updating content, uploading blogs, campaign pages, and resources, ensuring accuracy, accessibility, and alignment with brand guidelines. Flag technical issues to external providers or the Senior Digital Manager as needed. 

Qualifications, skills, and experience  

Essential 

• Proven experience in managing social channels including publishing content and engaging with audiences. 

• Proven experience in creating original content for web and social channels. 

• Proven experience delivering digital engagement strategies for campaigns that influence decision-makers, ideally in advocacy, politics, or global health. 

• Knowledge of paid social strategy, SEO/SEM, audience segmentation, and analytics. 

• Knowledge of CMS tools, influencer tools, and analytics tools. 

• Proven ability to grow organic engagement across all channels. 

• Confidence advising senior leaders on digital strategy, with the ability to influence cross-organisational decision-making. 

• Strong understanding of accessibility, safeguarding, and ethical practice in digital spaces. 

• Knowledge of accessibility standards (e.g. WCAG) for digital content. 

• Familiarity with emerging AI and digital optimisation tools. 

• Ability to work proactively and independently in a fast-paced, mission-driven environment. 

Desirable 

• Experience in the NGO, advocacy, or global health sectors, or in a similar role for a corporate organisation. 

• Experience of A/B testing. 

• Understanding of UK political/media landscapes and responding to and monitoring it’s impacts your work. 

• Experience collaborating with international NGO, UN, and civil society partners, particularly in Africa. 

What We Offer 

• The opportunity to contribute to digital storytelling and engagement that influences the global malaria fight. 

• A collaborative, creative and mission-driven team culture. 

• Competitive salary: £37,000 

• Hybrid working, with one day a week in our shared workspace in London. 

• 10% employer pension contribution. 

• 28 days holiday plus bank holidays – with the period between Christmas and New Year as additional days off. 

• Opportunities for learning, development and global collaboration. 

• Opportunities for travel.

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and may be amended over time in consultation with the senior leadership. 

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.    

Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.  

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report. 

About the Role 

This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.

This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.

You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants. 

Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities. 

Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required. 

Key Responsibilities 

Programme Management of our climate programmes, including: 

• Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations 

• Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration 

• Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources 

• Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes 

• Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector 

• Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme 

• Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations

• Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities

• Manage the programme budget and financial reporting 

• Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports 

• Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content 

Other work across our team and programmes 

• Identify new opportunities for climate work for Media Trust 

• Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).

• Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications 

• Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels 

Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time) 

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Flexible Working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs. 

Application Deadline: 

Please submit your application by 9AM, Monday 15 December 2025. 

Candidates invited to interview will be contacted by Friday 19 December 2025 

First round of interviews will take place week commencing 5 January 2026  

Second round interviews will take place week commencing 12 January 2026

Senior Digital Engagement Manager

Contract type: Permanent – Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 to £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.

About the role

As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.

In this role, you will:

• Deliver and continually optimise organic social media strategy.
• Line manage the Social Media Manager.
• Lead on the expansion of the digital channel mix in key growth areas.
• Refine and continually optimise WaterAid’s approach to social video.
• Lead on delivering priority digital engagement projects.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Experience in strategic planning/development and digital channel management.
• Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
• Line management experience, the ability to lead and motivate others, and drive change.
• A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.

Although not essential, we’d prefer you to have:

• Experience of creating content for and strategically growing YouTube channels.
• A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
• Experience of working with content management systems.

Closing date: Applications close 12:00 PM UK time on Wednesday,10th December 2025. Round 1 interview will take place 17-19th December 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Communications Officer

This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. 

RESPONSIBLE TO: Brand and Marketing Manager

HOURS: Full-Time (9am-5pm, Monday-Friday)

JOB LOCATION: Hybrid - home and min 2 days in the office (Amersham, Buckinghamshire)

SALARY: £30,000 pa

PENSION: 7% non-contributory

About us

Roald Dahl’s Marvellous Children’s Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.

Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse to make their lives more marvellous.

About the role

The Communications Officer will play a key role in sharing the stories and impact of Roald Dahl’s Marvellous Children’s Charity, helping to raise awareness of our work supporting seriously ill children and their families across the UK. Working closely with the PR Associate and Brand & Marketing Manager, this role will deliver creative, high-quality communications across media, digital, and print channels. From crafting compelling stories and press materials to supporting digital campaigns and website content, the Communications Officer will help ensure our brand and messages reach and inspire key audiences.  

This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. The successful candidate will support press and PR activity, develop engaging materials for fundraising and awareness campaigns, and manage relationships with celebrity supporters and influencers. With opportunities to contribute to national campaigns, Royal events, high-profile partnerships, and develop their skills along the way, this role offers the chance to make a tangible difference to the lives of seriously ill children and their families.

Key Responsibilities:

PR & Media Support

• Work closely with the PR Associate to coordinate and facilitate PR and media activity.

• Draft press materials including press releases, media statements, and briefing notes.

• Support in identifying media opportunities and nurturing media relationships.

• Monitor media coverage and track PR outputs for reporting and evaluation.

Content Creation & Copywriting

• With direction from the Brand & Marketing Manager, produce engaging and brand-aligned copy for social media, website, email marketing, fundraising materials, and promotional collateral.

• Develop case stories with our families for fundraising reports and to support media, fundraising, and stakeholder communications.

• Contribute to blog creation, news updates, and storytelling content that showcases organisational impact.

Digital & Website Management

• Work with the Brand & Marketing Manager to support in managing website updates, ensuring content is current, compelling, and aligned with campaign priorities.

• Upload blogs, news articles, and multimedia content to digital platforms.

• Liaise with internal teams to ensure digital content reflects ongoing organisational activity.

Celebrity/Influencer Engagement

•  Manage and coordinate the organisation’s celebrity and influencer programme of activities.

• Support in identifying potential ambassadors and maintaining existing relationships.

• Assist in developing content and opportunities that drive ambassador engagement and visibility

Campaigns, Assets & Marketing Materials

• Support the development and production of communications assets, including leaflets, brochures, event materials, and fundraising collateral.

• Work collaboratively with designers, photographers, videographers, and agencies where required.

• Ensure all content adheres to brand guidelines and tone of voice.

Reporting & Evaluation

• Track and record PR, media, and digital activity to support reporting on reach, engagement, and impact.

• Contribute insights and updates to internal and external performance reports.

General Communications Support

• Assist in campaign planning, story gathering, and content scheduling across multiple channels.

• Liaise with internal teams to source content, success stories, quotes, and data for communications purposes.

• Support the wider communications and fundraising teams in delivering integrated campaigns, events and other initiatives.

Terms: 0.6 FTE, 3 days per week; one year contract, with possibility for extension

Salary: £24,000 - £38,000 per annum, depending on experience

Location:Remote working

Start Date:5th January 2026, or sooner by agreement

Line Manager:Communications Manager 

Please note that you must have the right to work in the UK. 

Closing Date: 07 December 2025

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, an adherence to Earth’s planetary boundaries, and the consideration of future generations

For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We comprise an intellectually and culturally diverse team of 20 expert-practitioners with deep and wide-ranging institutional experience, headquartered in London with additional presences in Berlin and Rome.  We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership. 

BASIC is a fast-paced and rewarding environment in which to work, with an exceptionally-positive and inclusive team culture. We have experienced rapid growth over the past decade, and we are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues. 

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking a Digital Communications Officer with exceptional design sensibility and meticulous attention to detail. This role is responsible for maintaining and enhancing the organisation's digital presence through clear, consistent, and effective communication with key audiences. The Digital Communications Officer will support the implementation of strategic communication objectives, promote organisational priorities, and uphold the integrity and professionalism of BASIC's online profile.

Reporting to the Communications Manager and working closely with BASIC's programme teams, the postholder will develop, deliver, and analyse the impact of digital content across our online platforms — including BASIC's website and microsites, social media channels (LinkedIn, X/Twitter, BlueSky), and email communications.

Essential Requirements

The ideal candidate will be a fluent English speaker with strong copy-editing and proofreading skills. Professional-grade capabilities in graphic design, web design, newsletter software, and audio/video production are essential for creating compelling online content. We are looking for someone who combines technical fluency with creative flair and storytelling, and who understands how to engage diverse audiences across multiple digital platforms.

Key Responsibilities:

Digital Strategy and Content Management

• Work with the Communications Manager to develop, maintain, and refine BASIC's digital communications strategy and associated workplans

• Ensure consistency in the presentation of programme communications strategies and accessibility for all staff

• Monitor and evaluate the impact of communications activities, identifying successes, lessons learned, and opportunities for improvement

• Prepare communications plans for conferences, speaking engagements, international engagements, and campaigns

Website and Digital Platforms

• Commission, edit, and publish articles and commentaries for BASIC's website

• Maintain and update BASIC's website, microsites, and online presence (including Wikipedia and directory listings)

• Ensure all digital content is accurate, well-formatted, proofread, and on-brand

Social Media Management

• Develop and maintain a content calendar for BASIC's social media accounts (LinkedIn, BlueSky, X/Twitter)

• Create engaging, visually compelling, and timely social media content that advances BASIC's communications objectives

• Monitor social media engagement and use analytics to inform strategy

Email Communications and Newsletters

• Produce BASIC's regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted

• Develop compelling headlines and select impactful imagery

• Use graphic design tools (e.g., Canva, Adobe Creative Suite) to enhance visual appeal

Media Relations Support

• Develop, maintain, and update media contact lists and databases

• Work with the Communications Manager to document and refine media engagement processes

• Prepare press releases, ensuring they are compelling, accurate, and properly formatted

• Compile monthly digests of nuclear policy and security-related media coverage (as required)

Content Creation and Design

• Create visual, audio, and video content using professional-grade tools to tell BASIC's story effectively

• Ensure all imagery is well-cropped, edited, and appropriately branded

• Liaise with staff to identify the most impactful content for external communications

Additional Responsibilities (as required)

• Prepare programme Q&As, one-pagers, briefing notes, and key messages

• Support organisation of media training sessions

• Liaise with external contributors for website content

Please note: This list is not exhaustive. Other tasks may be required as they arise.

Person Specification

Essential:

• Degree in marketing, visual communications, journalism, or related field, or equivalent professional experience
• Proven experience in a digital communications or media role
• Experience in audio-visual storytelling such as video work or podcasting
• Excellent written and spoken English, with strong copy-editing and proofreading skills
• Professional-grade skills in graphic design, web design, and audio/video production
• Demonstrated ability to manage websites, social media channels, and digital campaigns
• Strong analytical skills, including experience using digital analytics to inform strategy
• Familiarity with email marketing or CRM platforms (e.g., Mailchimp)
• Technically fluent, with creative and storytelling flair
• Highly organised, collaborative, and attentive to detail
• Ability to balance multiple priorities in a fast-paced environment

Desirable:

• Postgraduate qualification in a relevant field
• Experience working in a think tank, NGO, research, or public policy organisation
• Experience in media relations or crisis communications
• Knowledge of global security, defence, or nuclear policy issues

Telling the transformative stories of how credible sustainability systems help address some of the world’s toughest challenges has never been more important. From tackling climate change and reducing environmental impacts, to supporting farmer livelihoods and advancing human rights.

ISEAL is seeking an experienced communications professional with content creation, writing and campaigns strategy experience to bring ISEAL’s narrative to life. This role is ideal for a strategically minded storyteller, who thrives in a mission-driven environment and wants to shape how global audiences understand the power of market action on sustainability.

ISEAL is the global membership organisation for sustainability systems, including many of the world’s most respected schemes. Our members work across diverse sectors and issues – from labour rights and livelihoods to biodiversity conservation and climate resilience. We define credible practices for sustainability systems through the ISEAL Code and Credibility Principles. Businesses and governments use these tools to inform policy and frameworks, and to select the most impactful systems with which to partner.

As part of our small communications team, you will play a pivotal role in building ISEAL’s reputation as a trusted voice and thought leader. Reporting to the Senior Communications Manager, you will work with colleagues across programmes and projects creating content, providing campaigns advice and support, sharpening messaging, crafting compelling thought leadership material, and maximising the impact of our communications.

This role calls for an excellent writer who can think strategically and translate complex information into engaging stories, delivered in a range of formats. Whether your background is in journalism, corporate communications, or strategic storytelling, you will bring a strong editorial eye, creativity, campaign skills, and the ability to spot the stories that matter most. You are self-motivated and comfortable working in a dynamic, multicultural environment with multiple concurrent tasks and deadlines. In return, ISEAL offers an inspiring insight into the world of sustainability initiatives, a supportive organisational culture, and opportunities to develop professionally and personally in an international NGO environment.

Key responsibilities

Content creation and storytelling

• Develop and deliver high-quality content, including thought leadership campaigns (featuring podcasts, videos, editorials, and webinars)
• Amplify the work of project and programme teams, positioning it through the broader organisation narrative
• Write engaging news and feature articles that align with organisational priorities
• Review, edit and advise on content produced by colleagues and consultants
• Bring together complex and technical information and translate this into easy-to-understand messaging
• Safeguard ISEAL’s brand identity by ensuring all communications reflect its tone of voice and style, support colleagues to embed brand storytelling in their work through guidance and training

Messaging

• Develop and maintain ISEAL’s overarching organisational messaging framework, ensuring clarity, consistency and alignment with the broader narrative
• Create key message templates and toolkits for staff to support consistent communication across programmes, campaigns and external engagements
• Ensure ISEAL’s messaging reflects its mission, values and strategic priorities while resonating with diverse audiences
• Embed core messaging in content and campaigns
• Empower staff to confidently represent ISEAL by delivering messaging guidance and training that deepens understanding of organisational priorities and voice

 Campaign planning and delivery

• Provide programme teams with communication campaign planning advice
• Oversee the communications campaign scheduler, ensuring activities are coordinated and strategically aligned
• Lead dissemination and growth of thought leadership campaigns, with a particular focus on expanding podcast reach and impact
• Work with the senior coordinator to ensure campaign delivery is well executed
• Analyse the performance of campaign strategies to identify the most effective ways to expand ISEAL’s reach and improve engagement

Editorial oversight and sign-off

• Fully understanding and absorbing the organisational narrative, review and sign off on key communications materials, including social media copy and graphics, news page articles and organisation newsletters
• Ensure content adheres to brand, tone, and quality standards
• Keep key message resources such as FAQs and explainers up to date

Other responsibilities

• Create issue and crisis-response communications as needed
• Work with the communications coordinator to oversee content monitoring and metrics and assess effectiveness of communication tactics and strategies
• Ensure that review and approval processes, version control, and filing systems are in place to keep content accurate and sign-offs efficient
• Line manage and mentor direct reports, fostering growth and development

Essential experience, knowledge and attributes

• Significant professional experience in content creation and campaign delivery, ideally in an international NGO, membership body, or mission-driven organisation
• Exceptional writing and editorial skills, with proven ability to produce thought leadership articles and multi-format content (digital, video, podcast etc)
• Familiarity with podcasts and digital storytelling formats, including audience growth strategies.
• Familiarity with facilitating virtual meetings and webinars
• Strong campaign planning experience, including oversight of schedules and coordination across teams
• Demonstrated ability to translate complex sustainability and technical topics into clear, engaging messaging for diverse audiences
• Proven track record of developing and delivering campaigns that increase reach and engagement across a range of geographical regions, including experience using LinkedIn (organic and paid)
• Experience reviewing, editing, and signing off on communications materials
• Experience of maintaining brand voice and quality
• Strong organisational skills, with the ability to balance multiple projects and deadlines
• Excellent communication and interpersonal skills, with the ability to advise colleagues and work collaboratively across teams, displaying professionalism and tact
• Interest in and some understanding of sustainability issues
• Proficiency with digital communication tools and platforms, including virtual meeting tools (e.g. Teams, Zoom, etc.), collaborative working tools (e.g. Monday, Miro, etc.), and Microsoft Office (Word, Excel, PowerPoint)

Desirable

• Background in sustainability communications or eco-journalism.
• Understanding of sustainability systems, which may have been gained through professional, academic, or voluntary experience.
• Awareness of emerging trends in campaigns and digital content dissemination.

ISEAL´s culture and how we will help you thrive

Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.

These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.

We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.

Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.

We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Salary: £45,800-£49,800 p.a. depending on experience

Working hours: Based on a full time equivalent of 37.5 hours per week

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Annual leave: 25 days / year with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

Ideal Start Date: February 2025

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 10 December 2025, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): starting 1 December

Pre-interview timed exercises (between 60 – 90 minutes from home): from 2 January

Panel interviews (in person): w/c 5 January

Decision: mid-January

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Job purpose

The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.

Key responsibilities

Implements communications and marketing activity under the guidance of the Communications Manager.

Content creation and delivery

• Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
• Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
• Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
• Maintain and update the organisation-wide, multi-channel content plan.
• Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.

Digital communications

• Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
• Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
• Work with colleagues to ensure content adheres to brand and editorial guidelines.

Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.

Media, campaigns and internal communications

• Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
• Contribute to coordinating responses to journalists and organising interviews and briefings.
• Support implementation of project-specific communications plans to ensure key messages reach target audiences.
• Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
• Assist with digital asset management, photography, video production and related creative tasks.

Monitoring and reporting

• Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
• Produce monthly communications and marketing activity reports highlighting trends and insights.
• Maintain accurate records of media coverage and engagement data to support continuous improvement.

Collaboration and support

• Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
• Provide administrative and logistical support for communications projects, publications and campaigns.
• Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.

Person specification

Knowledge, qualifications and experience

• Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
• Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.

• Experience in writing, editing and adapting content for different audiences and formats.
• Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
• Awareness of AI-enabled tools for content development, scheduling and reporting.

Skills and abilities

• Excellent writing, editing and proofreading skills with a strong eye for detail.
• Ability to plan, prioritise and manage multiple tasks effectively.
• Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
• Proficiency in social media and digital publishing tools.
• Understanding of brand, visual identity and accessibility principles.
• Ability to interpret analytics and use insights to improve engagement and performance.

Personal attributes

• Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
• Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
• Creative and curious, with a willingness to learn and contribute new ideas.
• Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
• Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.