Digital communications and engagement manager jobs

The Woodland Trust is looking for a Project Officer - Mourne Park. The successful candidate will be required to work for the Woodland Trust Northern Ireland (WTNI or the Trust) on the development and through third party management; the delivery of woodland creation, restoration and other forestry operations, natural and built heritage and countryside access projects, local habitat auditing and assessment programmes. They will undertake the successful delivery of The National Lottery Heritage Fund project, Mourne Park - 500 years of undiscovered natural heritage, to target and budget.

This is a fixed term contract until December 2029.

The Role:

• Lead the delivery of conservation and habitat restoration projects across the estate, including woodland creation, ancient woodland restoration, species recovery and heritage conservation activities.
• Plan, procure and oversee contracts and site works, ensuring all activities are delivered safely, efficiently and in line with Woodland Trust standards, FSC requirements and environmental legislation.
• Drive evidence-led conservation management through ecological surveys, habitat assessments and monitoring programmes that inform land management decisions and measure environmental outcomes.
• Build strong relationships with landowners, partners, agencies and local stakeholders, promoting collaborative approaches to nature recovery and sustainable land management.
• Ensure regulatory compliance and environmental stewardship, securing and managing all necessary consents, licences and permissions before works commence.
• Maintain effective project and financial management, keeping accurate records, monitoring budgets and reporting progress to support organisational and funder requirements.
• Champion community engagement and advocacy, representing the project and the Woodland Trust at meetings, events and public forums to raise awareness of conservation achievements and opportunities.
• Support and coordinate volunteers, colleagues and wider projects, contributing to funding bids, visitor engagement, corporate events and the successful delivery of Woodland Trust objectives across Northern Ireland.
• This is a homebased role, requiring regular travel to locations within the Mourne Park landscape and wider Northern Ireland, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• This is a home working position with regular travel to Mourne Park. Occasional travel to other offices, remote locations and overnight stays may also be required.

The Candidate:

• Strong project delivery experience, with a proven track record of managing complex, multi-disciplinary projects and coordinating a range of stakeholders to deliver successful outcomes on time and within budget.
• Practical forestry, woodland creation or conservation land management expertise, including experience delivering habitat improvement projects and engaging volunteers and local communities. Additionally, delivering safe, inclusive and engaging activities for children, young people and vulnerable adults across a range of settings.
• Experience building and managing effective partnerships, working collaboratively with landowners, contractors and other organisations to achieve shared objectives.
• Excellent communication skills, with the ability to confidently engage a wide range of audiences through presentations, reports, consultations, events and digital communications.
• Commercial awareness and sound decision-making ability, ensuring projects deliver maximum impact while achieving value for money and balancing organisational priorities.
• A collaborative and innovative approach, with the ability to develop new ideas, work effectively across teams and identify opportunities to strengthen project and partnership outcomes.
• Highly organised and self-motivated, able to manage competing priorities, meet deadlines and work independently while maintaining a positive, solutions-focused mindset.
• Relevant qualifications and practical requirements, including an HND or degree in a land, environmental, countryside or forestry-related discipline, strong IT skills, and a full driving licence with the ability to travel as required.
• The successful candidate will be required to undertake an Enhanced Background Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Application information and advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews will take place via Microsoft Teams on 8th September 2026.

Chief Executive Officer

The Opportunity

Many Tears Animal Rescue is at an exciting stage in its development. We rescue, rehabilitate, and rehome thousands of animals each year, and are now seeking an experienced, practical leader to guide our next chapter. You will build on our legacy, strengthening our foundations and securing our long-term sustainability. This role is for someone who can help us grow our reputation while giving our staff and volunteers the support they need to continue providing the best possible care for our animals. 

What will you be doing?

You will guide the charity's strategy and drive a period of transformation, ensuring our operations are effective, fully compliant, and set up for long-term sustainability. Your leadership is about ensuring that our strategy, finances, and operations all serve to give our animals the best possible chance of recovery and a loving, forever home. 

To achieve this, the role is structured around three key areas of focus:

Strategy, Governance and Compliance

• Work with the Board of Trustees to develop and deliver a strategic vision with animal welfare at its heart.

• Provide the Board of Trustees with accurate, timely, and insightful reports on risk management and performance. These updates will ensure the Board has the clear visibility they need for effective oversight and strategic planning.

• Champion a culture of transparency, accountability, and excellence in governance. Build strong, positive relationships with our regulators and key partners, including contributing to our statutory and regulatory filings to ensure we maintain full compliance with all external obligations.

• Lead the development of our internal policies and processes, ensuring every policy and process is fit-for-purpose, compliant with regulatory expectations and the highest standards of animal welfare, and are regularly reviewed to help the team work safely and effectively.

• Ensure strict adherence to all animal welfare legislation, Charity Commission standards, and sector best practices, maintaining the reliable framework our team needs to focus on the animals in our care.

• Proactively monitor and adapt to evolving Welsh animal rescue licensing regulations, ensuring our practices always reflect the highest welfare standards in Wales.

• Oversee the integrity of our operational and governance records, maintaining full transparency and auditability across the charity.

Financial Strategy and Sustainability

• Work with the Board of Trustees to develop and implement a financial strategy that puts the controls and oversight in place to secure our future and direct resources to where our animals need them most.

• Lead a long-term income generation strategy, focusing on sustainable, diverse streams including legacy giving, grant-making trusts, and community fundraising, to support our rising operational costs.

• Implement and monitor strict internal financial controls to ensure all charity resources are used exclusively for approved charitable purposes.

• Oversee data governance and digital integrity, ensuring robust data protection compliance.

Operational Delivery and Team Development 

• Take responsibility for the charity’s safeguarding culture, ensuring that all policies are embedded, staff and volunteers are trained, and that all incidents are investigated and reported with transparency, to ensure the safety and wellbeing of our people.

• Foster an inclusive and supportive culture while providing strategic oversight of the modernisation of our HR practices, digital systems, and infrastructure. Ensure we are positioned to support our team’s wellbeing, growth, and development - including our volunteers and fosterers - through structured engagement and retention strategies.

• Act as the charity’s lead ambassador, building relationships with the press, local authorities, other neighbouring and notable charities, and animal welfare professionals to enhance our external reputation. 

• Oversee our operational planning, including the day-to-day management of staffing rotas and fleet resources. Provide direct line management to the senior leadership team, making sure everyone has the support they need to work effectively.

• Monitor the rescue, and report to the Board of Trustees on core operational performance, including intake-to-rehoming metrics, fostering network capacity, and clinical standards to provide clear visibility on the welfare outcomes we achieve.

• Lead the implementation of Standard Operating Procedures (SOPs) across operational activity, ensuring consistent service levels and adherence to regulatory and best practice standards, to ensure our animals receive the highest standards of care.

• Direct all physical site operations, planned maintenance, and infrastructure improvements, ensuring all premises are safe, efficient, and fit for purpose.

• Manage charity risk, including contributing to the risk register, site-wide health and safety audits, staff and volunteer training, and carrying out robust assessment and management of operational risks.

What are we looking for?

We are looking for a dedicated leader who is passionate about our work and ready to use their skills to help Many Tears Animal Rescue grow and develop. You will operate at a strategic level while maintaining a firm grasp of day-to-day operations.

Key Requirements

Values and Personal Alignment

• A genuine commitment to animal welfare. You aren't just looking for a leadership role; you are here for the right reasons, with a clear understanding that every strategic decision you make serves a single purpose: improving the lives of the animals in our care.

Essential Experience

• Significant senior leadership experience, ideally within a regulated charity or an animal welfare organisation.

• A strong track record of leading organisations through periods of transition, using resilience and clarity to guide teams through change.

• Extensive people management experience, with a proven ability to lead, and support teams comprising paid staff, volunteers, and fosterers.

• Significant experience reporting to and working directly with a Board of Trustees, providing strategic advice and managing governance relationships with openness and integrity.

• A practical approach to managing organisational risk, ensuring compliance and safety standards are understood and met across all areas of the charity.

• Proven success in setting up and maintaining clear policies and processes that ensure everyone knows how to work safely, consistently, and compliantly.

• Extensive experience in financial management, including budget oversight and the practical controls needed to ensure charitable funds are used effectively.

• Proven success in developing and delivering income generation strategies, including fundraising, grant applications, or legacy giving to support long-term financial sustainability.

• A clear, demonstrable commitment to safeguarding, with experience in fostering a culture that prioritises the safety and well-being of all staff and volunteers.

• Experience in managing site operations and facilities, including the oversight of health and safety and ensuring premises remain safe and fit for purpose.

Essential Knowledge and Skills

• A deep understanding of charity governance and regulatory requirements, specifically with the Charity Commission and Companies House.

• A comprehensive working knowledge of animal welfare legislation, specifically the Animal Welfare (Wales) Act 2006 and the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021.

• Exceptional communication and diplomatic skills, with the ability to build trust among diverse stakeholders, including staff, volunteers, local authorities, and the public.

• A full, clean UK driving licence and the ability to travel as required.

Desirable

• Experience in clinical or animal welfare operations, including familiarity with Royal College of Veterinary Surgeons (RCVS) standards.

• A formal management or leadership qualification.

• Experience of managing a diverse and geographically disparate team

Time Commitment

• Hours: This is a full-time role. It requires flexibility to meet the needs of the charity, including occasional evening and weekend work.

• Location: This is primarily an on-site role, based at the rescue centre in Carmarthenshire, Wales to provide visible leadership. There is some ability to work from home for some tasks, and permanent on-site accommodation may be available if required.

• Nature of the Role: As the lead for both strategic direction and operational stability, the role requires availability to respond to urgent operational matters.

• Salary Range: £50,000

What difference will you make?

Your leadership will be the heart of our next chapter. As we build on our legacy, your focus on operational excellence will help Many Tears Animal Rescue stay a trusted lifeline for the animals who need us most. You’ll bring the stability and strategic vision we need to support our team, strengthen our impact, and keep our essential work going for years to come.

Application Process

To apply, please submit your CV and a covering letter outlining how your experience aligns with our mission and the requirements of this role to Dr Emma Sargeant by 15th August 2026.

We welcome applications from candidates of all backgrounds and are happy to discuss reasonable adjustments for the interview process.

Partnerships Executive

£31,394pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Partnerships ExecutiveSenior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Partnerships Executive to support the delivery and growth of WWF-UK’s sector-leading corporate partnerships, helping to drive impact for nature through some of the UK’s most ambitious and influential collaborations.

At WWF-UK, we know we cannot tackle the challenges facing our planet alone. Our partnerships bring together businesses, innovators and changemakers to help drive action for climate, nature and sustainability at scale.

This role sits within the Partnerships Management Unit, the team responsible for delivering and growing WWF-UK’s portfolio of long-term strategic partnerships with organisations including Sky, HSBC, GSK, KPMG and Reckitt.

As Partnerships Executive, you’ll play a key role in helping partnerships deliver against WWF-UK’s strategic goals across income, influence, advocacy and engagement. You’ll support the day-to-day delivery of partnership activity, help build strong relationships with partners and colleagues across the WWF Network, and contribute to projects and experiences that create meaningful impact for nature.

This is a varied and collaborative role combining relationship management, project coordination, communications and operational support to the wider partnerships team. You may also have the opportunity to manage smaller partnerships directly or support a larger strategic partnership as part of a wider matrix team.

We’re looking for someone who is highly organised, proactive and relationship-focused, with the ability to manage multiple priorities while bringing energy, attention to detail and a strong commitment to WWF’s mission.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience supporting relationship management within a commercial, charity or partnership environment

· Excellent organisational and administrative skills, with the ability to manage multiple priorities and deliver to deadlines

· Strong communication and presentation skills, with the ability to build positive working relationships internally and externally

· Experience coordinating projects, events or partnership activity across multiple stakeholders

· Strong attention to detail, including experience managing information, budgets, reports or tracking systems accurately

· Experience supporting the delivery of engagement activity such as events, communications, fundraising or volunteering initiatives

· Collaborative approach, with the ability to work effectively across teams and with a wide range of colleagues and partners

· Proactive and solutions-focused mindset, with the confidence to take ownership and drive work forward

· Strong planning and coordination skills, including the ability to work flexibly in a fast-paced environment

· Ability to manage and prioritise a varied workload while maintaining a high standard of delivery

· Commitment to WWF’s mission and values, with enthusiasm for helping drive the success of WWF-UK’s partnerships work

Desirable

· Understanding of how companies work with charities, NGOs or purpose-driven organisations

· Fundraising and/or employee engagement experience

· Experience supporting partnership reporting, financial processes or impact tracking

· Knowledge or interest in sustainability, climate or conservation issues

· Experience working within partnership, account management or stakeholder engagement environments

· Experience coordinating internal or external events and engagement activities

· Experience working across matrix teams or within large, complex organisations

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 19/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

We're seeking a proactive and insight-driven fundraiser with experience in charity e-commerce (Online Shop). You'll be confident delivering multi-channel campaigns, using data to inform decisions and improving supporter journeys to achieve growth. Experience of Regular Giving, Lottery and building customer journeys would be advantageous.

As the Senior Supporter Development Officer (Trading & Gaming) you will lead the development and delivery of Brooke's online Trading (Shop), Regular Giving NPD and Lottery programmes, creating supporter-centric journeys that increase engagement, retention and income.

Leading on the growth of our Trading portfolio, you will help transform the Brooke Shop into a year-round engagement and income channel through effective product development, supporter journeys and campaign activity. You will Develop and deliver stewardship and engagement programmes for Regular Giving and Lottery supporters, ensuring positive supporter experiences that increase retention and lifetime value and drive insight-led improvements and innovation, using data, testing and audience understanding to optimise performance, improve supporter journeys and identify new opportunities for growth.

You’ll work closely with colleagues across Supporter Acquisition, Supporter Journeys, Data & Insight, Finance and external suppliers to deliver effective supporter experiences and achieve ambitious income growth targets.

Brooke works across Africa, Asia and Latin America to transform the lives of working animals and the people who depend on them. With a new global strategy and ambitious plans for growth, our vision is a world in which working horses, donkeys and mules are free from suffering. Our mission is to relieve their immediate suffering and create lasting change by working alongside people, communities and organisations.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, particularly global majority candidates, candidates from a social mobility background, disabled and neurodiverse candidates, and candidates under 25, as these groups are currently under-represented at Brooke.

We know that women and global majority candidates are often less likely to apply for a role if they feel they do not meet every criterion in the job description. If you meet most of the criteria, we would love to hear from you.

We offer a variety of flexible working options to support our staff and help ensure our working practices are as inclusive as possible.

Closing date:

We will be interviewing on a rolling basis as we receive applications. We will close this vacancy once a successful applicant is hired.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid (preferred) or remote working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

A note on applying before reading on: please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

Reports to: Director of Programmes

Hours: Full time with flexible hours. Core hours are 10am to 4pm

Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote

working

Salary: £44,748 p.a.

Contract: 12-month maternity contract

Benefits:

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home

• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)

• Private health insurance, eye tests and medical checks

• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)

• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme

• Income protection insurance and life assurance

• Cycle to work scheme, season ticket loan and gym membership loan

• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people in 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize – child-led solutions to complex global issues

• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a visionary educational content writer and high-impact Senior Lead to maintain the quality of our world-class educational programmes. This is a unique role for a creative thinker with a deep pedagogical background and a relentless passion for bringing global current affairs to the heart of the classroom. Working in collaboration with our programmes team, and leveraging the journalistic excellence of The Economist Group, you will define the standard for global news education.

In this fixed-term role, you won't just create lessons; you will engineer innovative, nuanced, discussion-based frameworks that challenge children to master complex global topics and build essential critical-thinking and communication skills. As a Senior Lead, you will drive the development of our Headlines programme, aligned with our ambitious strategic goals, bringing flair and originality to our globally-relevant resources.

RESPONSIBILITIES

Design world-class classroom resources

• Research, pitch and execute sophisticated lesson plans that distill the world's biggest issues into diverse, nuanced and rich learning experiences

• Set the benchmark for quality by writing, editing and proofreading high-impact teaching resources

• Collaborate with our Graphic Designer to ensure our content is as visually compelling as it is intellectually rigorous

• Apply our house style, pedagogical approach and editorial voice consistently across all content

Programme leadership and innovation

• Proactively analyse shifts in global curricula and educational trends to ensure our products remain the market leader

• Craft high-level website copy and teacher-facing materials that articulate the unique value of our programmes

• Conduct school visits to observe, evaluate and occasionally model the delivery of Topical Talk lessons

• Partner with the Director of Programmes to implement rigorous monitoring and evaluation frameworks which track and scale programme success

Workshop delivery

• End-to-end execution of student workshops and events, from the idea-generation stage to writing, proofreading, delivery and evaluation

• Deliver expert-led training that empowers teachers to maximise the impact of our resources

Strategic relationship management

• Work at the highest level with The Economist’s journalists to translate complex global issues into engaging educational content

• Identify and interview world-leading topic experts to enrich our work with unique insights

• Manage complex timelines and stakeholder expectations with precision to ensure all milestones are met

This role will involve some travel. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).

SKILLS AND BEHAVIOURS

Whether you are a top-performing teacher, a seasoned journalist, or a leader in the content-writing sector, you possess the following:

• A passion for the news and global current affairs

• An unwavering commitment to empowering the next generation through a deep understanding of the news

• A track record of creative "outside-the-box" lesson design that develops critical thinking and oracy

• The ability to quickly break down, not dumb down, complex current issues to make them accessible to children, whilst commanding the respect of subject-matter experts

• The power to quickly engage a classroom of new students and bring your lessons to life

• The expertise to approach complex topics with balance and political neutrality – you are able to share a variety of views to enrich learning

• A self-starting mindset. You operate independently to maintain a relentless standard of excellence

• Exceptional attention to detail combined with superior project and time-management skills

• A collaborative nature. You thrive in a team-based environment to achieve collective goals

EXPERIENCE

You have…

• Qualified Teacher Status (or equivalent): at least two years of high-impact experience teaching 10-18-year olds backed by up-to-date knowledge of educational research and developments

• Experience in journalism, international relations, politics, or proven success in using current affairs as stimuli for classroom engagement

• A portfolio of inspiring, high-quality classroom resources developed both independently and through collaboration

• Demonstrated experience in designing, testing and scaling initiatives with measurable impact

You might have…

• Proficiency in creating and editing video or digital content

• Experience in educational content creation within diverse environments outside the traditional classroom

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

Corporate Partnerships Fundraiser 

Up to £31,000 per annum + excellent benefits 

Leatherhead, Surrey 

About the role: 

We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals. 

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement. 

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility. 

Location: Leatherhead, Surrey, flexible working options available. 

What we’re looking for:  

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated. 

• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations 

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines,

• policies and procedures, and provide excellent relationship management 

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment. 

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work. 

• Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.

• Why join us? 

  We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from: 

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%. 

• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay. 

• Flexible working hours to balance home and working life. 

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time). 

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. 

• Time off in Lieu. 

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand. 

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. 

• Access to the Blue Light Card Scheme, and other rewards and discounts. 

• Bike to work, season ticket loan and payroll giving schemes. 

• A recommend a friend recruitment bonus scheme. 

• Robust training and development programmes to support your learning and growth 

• If you’d like to find out more about these benefits and working with us, please visit our website. 

  About us: 

  Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. 

  Apply now: 

  Please visit our website and apply online. 

  Closing date: 04 September 2026 

  Interview dates: Interview dates to be confirmed 

  Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

  Please disclose in your covering letter if you have used AI for any part of your job application. 

  Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

  Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. 

  An enhanced DBS disclosure will be required for this post. 

  Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

  Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver our Events and Community programme. The role is responsible for engaging and growing a community of committed supporters with the goal of growing income across our varied Events portfolio of third-party and DIY challenges, whilst also supporting the team manager across our Community and Virtual challenge programmes. 

About Ovarian Cancer Action  

In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis.

As the leading ovarian cancer research charity, we’re working to change that. By finding new and better ways to prevent, treat and detect ovarian cancer, we will ensure a future where no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. 

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years. 

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades. 

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight so that we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. 

Role:   Senior Events and Community Fundraising Officer 

Reports to:Events and Community Fundraising Manager 

Functional team: Fundraising Team 

Main working relationships: 

Community and Events team, Fundraising, Communications, Finance and Database colleagues

Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters 

External stakeholders: 

Supporters, volunteers, agencies, service providers 

Scope of the role

You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as third party and DIY challenge fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track, as well as maintaining accurate supporter data. You’ll also support on the delivery of Community and Virtual challenge fundraising, including our flagship challenge, Walk in Her Name. 

1)Support planning and delivery of the Events programme

i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run, London Landmarks as well as third party and DIY challenges to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. 

ii) Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.

iii) Attend events as required. 

iv) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. 

2) Manage delivery of Community Fundraising

i) Manage delivery of community fundraising and engagement

ii) Support the team manager to explore and identify new opportunities for growth.

3) Provide excellent supporter care across the events and community portfolio

i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey

ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning 

iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.

4) Provide excellent administrative support

i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.

ii) Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care

iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.

Person specification

At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset.This means that your attitude to your work and fellow team members is as important as skills and abilities.

What experience we're looking for

• Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity.
• Understanding of recruiting supporters to events across organic and paid channels.
• Track record of providing excellent supporter care - motivating supporters to achieve agreed goals
• Strong administrative skills with the ability to maintain accurate records and follow agreed processes.
• Familiar with using a CRM database - ideally Raiser’s Edge.
• Experience of tracking and reporting against budgets and targets.
• A working knowledge of fundraising platforms, online giving pages or event registration systems.

Skills And Attributes:

• Confident relationship builder with strong written and verbal communication skills, especially with supporters.
• Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.
• Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.
• Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.
• Able to use initiative, solve problems and take ownership of agreed areas of work.
• A genuine collaborator who works across teams and with external suppliers or event partners.
• Able to evaluate activity, learn from results and make suggestions for improvement.

Attitude and personal qualities:

• Enthusiastic and passionate about our work and women's health.
• Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.
• Adaptable and flexible, with a positive approach to continuous improvement.
• Warm, friendly and professional, with a genuine commitment to excellent supporter experience.
• Calm and solutions-focused when working under pressure or managing competing priorities.
• Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

Additional details

Salary: Between £32,000 to £35,000 per annum (dependent on experience)

Contract type: This is a fixed term contract of 12 months.

Role type:This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility or part-time work is your preference, then a paragraph about how this could work well for you in your supporting statement would be helpful.

Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return).

Our benefits and flexible working

• Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options.
• Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.
• Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
• Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
• Gym discounts: As part of the healthcare plan you will be able to claim discount on gym membership at participating gyms.
• Eye test: We offer eye tests and financial support with glasses if needed when using a VDU at work.
• Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.
• Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.
• Employee Assistance Programme: Employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line.
• Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.

Our commitment to Equality, Diversity and Inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.

We understand that a diverse workforce brings together unique perspectives, experiences and talents, which fuels innovation and enhances our ability to better serve the communities we work with.

The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen. 

The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held on Wednesday 16th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool. 

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

This role is specific to being co-located on site with probation services within Enfield. Candidates must be willing to undergo a vetting form including digital ID verification technology, right to work checks, proof of identity, proof of address and a DBS. Due to the nature of the role, the successful candidate with need to include contact details for prior workplaces and personal references.

Previous experience/understanding of probation services and MAPPA restrictions are essential to the role.

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with external teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

• Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

  We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

ID: 1845  Psychotherapist, Arts Therapist, Counsellor

Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.

Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting

Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations

Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney

Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.

Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.

We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Main responsibilities

As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work.  You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.

Main Requirements

As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Benefits

We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists

Benefits:

- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Sunday 30th August 2026 at 23:59

Interviews are scheduled to take place w/c Monday 7th September.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.