Digital communications jobs in cambridge, cambridgeshire
The website is the front door for people looking to find out more about Alzheimer’s Research UK, with more than 15 million views a year. The Web Editor will play a vital role in managing compelling and informative content for ARUK's website. They will ensure the website remains up-to-date, engaging, and accessible to all users, while also contributing to ARUK's broader digital strategy and brand storytelling efforts.
This is a 12-month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave.
Key Responsibilities:
Content planning & management:
· Collaboration: Coach teams to ensure web content is up to date and stakeholders are effectively utilising our project management platform to request changes.
· Content development: research search intent to provide recommendations for engaging and informative content for ARUK's website, including news articles, blog posts, fundraising appeals, research updates, educational resources and more.
· Website maintenance: regularly review and update existing website content to ensure accuracy, relevance, and adherence to brand guidelines.
· Content calendar: Continue to develop and maintain a content calendar to plan and schedule content publication, ensuring a consistent flow of fresh and relevant content.
· SEO optimisation: optimise web content for search engines (SEO) to improve visibility, drive organic traffic, and reach wider audiences.
· Accessibility: Champion an accessibility-first approach to content development, ensuring web content adheres to accessibility standards, making it inclusive for all people. Use internal channels to regularly share tips, recommendations and best practice across the digital team, and wider organisation.
· Content performance analysis: work with the Analytics Officers to track and analyse content performance metrics (page views, time on page, bounce rate, conversions) to identify opportunities and trends, measure impact, and inform future content strategies.
Strategic decision-making
· Cross-functional alignment: Work closely across the digital team, commissioning teams, and wider stakeholders to ensure content supports the overall digital strategy, campaign objectives and organisational priorities.
· User-centric approach: Understand the needs and preferences of ARUK's target audiences (supporters, researchers, people affected directly or indirectly by Alzheimer's, healthcare professionals) and tailor content accordingly.
· Testing: seek opportunities for A/B testing and work with the wider Web and Analytics Team to create tests. Increase appetite for testing across ARUK and build up evidence to support decision making, improve user journeys and boost conversions.
Training and upskilling
· SEO and web accessibility: create opportunities to share questions, celebrate best practice and signpost resources.
· Training: Deliver training to support organisation-wide digital upskilling including SEO basics.
What we are looking for:
· Proven experience in co-ordinating and editing web content.
· Strong understanding of SEO principles and best practices.
· Familiarity with web accessibility standards.
· Ability to work independently and as part of a team.
· Understanding of web design principles such as consistency, usability, whitespace, responsive design & visual hierarchy.
· Excellent written and verbal communication skills.
· Creative and engaging writing style.
· Strong attention to detail and accuracy.
· Ability to meet deadlines and manage multiple projects simultaneously.
· Passion for creating content that makes a difference.
· Empathy and understanding of the needs of people affected by Alzheimer's disease.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Salary: £50,076 per annum, rising to £52,711 after 12 months in London (or £45,760 per annum rising to £48,396 after 12 months outside of London).
Hours: Full-time (35 hours per week) and job share applications are also welcomed.
Contract: Permanent
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Friday 26 September 2025 at 08.00
Shortlisting date: Thursday 2 October 2025
Interviews: Tuesday 7 October 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate; a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and Engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
About the role
With over 17,000 members across the voluntary sector, NCVO is proud to support and represent charities and volunteers of every size and shape. The role is central to ensuring our members feel valued, supported and part of a vibrant community.
The Membership Manager will
- Lead and develop the membership team, fostering a collaborative and inclusive culture that brings out the best in people.
- Deliver and evolve our membership offer so that it remains high-quality, relevant and accessible to diverse organisations.
- Drive growth and retention, using data insight, CRM tools and strong relationship management to meet ambitious income targets.
- Ensure member receive outstanding service and that their voices are at the heart of NCVO’s work.
The ideal Membership Manager is an experienced people manager and membership professional with a track record in leading membership strategy, engagement and retention. They will bring excellent interpersonal and influencing skills, confidence in managing budgets and a deep understanding of the voluntary sector.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.
You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.
You will need a flexible approach to your working hours as the role may require some evening and weekend work.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home Based
Closing date: Tuesday 30 September
Please download the job description to see full role responsibilities
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots.
Key Responsibilities:
- Coordinate Challenge Events
o Act as main contact with events management companies to coordinate our programme
o Encourage, support and monitor participants on their fundraising journey
o Manage production and distribution of event merchandise
- Fundraising
o Explore new fundraising opportunities to increase income and widen our supporter base
o Provide support/toolkits to volunteers who want to run their own events
o Research new technologies to streamline fundraising activities
o Represent the charity at community/fundraising events
o Reach out to suitable businesses for suitable support and donations
- Marketing & Communications
o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day
o Drive an effective social media presence
o Provide a prompt and enthusiastic response to fundraising enquiries across all channels
o Generate/update content for the website, social media and occasionally printed materials
o Liaise with designers, ensuring brand consistency across all channels
- Fundraising Admin
o Maintain accurate donor and income records, ensuring all invoices and payments are processed
o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages
o Provide a monthly fundraising overview to the CEO
The client requests no contact from agencies or media sales.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a talented storyteller and strategic communicator to join our busy, dynamic, and focused team of professional activists as a Copywriting Coordinator. With a natural flair for persuasive writing and a background in direct response marketing, you will craft powerful narratives that expose the reality of animal farming, inspire action, and mobilise financial support for our life-saving mission.
You will be responsible for creating compelling content across print and digital platforms – from fundraising appeals and newsletters to blogs, campaign pages, and supporter journeys. Combining creativity with analytical rigour, you will ensure every piece of copy both engages hearts and delivers measurable results. You will proudly champion Animal Equality’s tone of voice, supporting fellow team members to apply our messaging to their copy.
This is a pivotal role in growing Animal Equality UK’s reach, deepening supporter relationships, and driving the income we need to achieve lasting change for farmed animals.
The Copywriting Coordinator will report to the Executive Director and work closely with team members across our UK and international teams.
JOB DESCRIPTION
- Be a brand champion: Develop engaging, accurate, and impactful copy that embodies Animal Equality’s tone and mission, sharing the experiences of farmed animals with donors and potential supporters.
- Deliver multi-channel content: Produce persuasive copy for appeals, newsletters, websites, campaign pages, blogs, magazines, impact reports, and petitions, ensuring timely and budget-conscious delivery.
- Support fundraising growth: Write powerful long-form and short-form content that motivates supporters to give and meaningfully engage with our work, enabling Animal Equality to expand our impact for animals.
- Content planning: Work with Campaigns, Marketing, and Communications teams to align content with upcoming exposés and campaign actions, ensuring maximum reach and supporter engagement.
- Collaborate with the team: Synthesise complex briefs into digestible, engaging, and emotive content while collaborating with team members to ensure Animal Equality’s content reaches its full potential through amplification, SEO, and multi-channel repurposing.
- Engage supporters: Lead focus groups and supporter calls to understand motivations and feedback, tailoring communications to strengthen loyalty and impact. Ensure communications are tailored to supporters’ needs, motivations, and advocacy journeys.
- Stay topical and creative: Monitor trends and news stories relevant to animal protection, responding quickly with fresh content that connects to our campaigns.
- Data-driven optimisation: Track, test, and analyse the performance of Animal Equality’s copy (open rates, click-throughs, donations, etc.), producing regular reports and using insights to refine future content.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Take on ad-hoc tasks, as requested by your line manager.
ABOUT YOU
You are a forward-thinking communicator with exceptional writing skills and a passion for advocating for animals with impact. You thrive in a fast-paced environment, balancing resilience and creativity with strategic and data-led decision-making. You are self-motivated, organised, and able to multitask, working on several briefs simultaneously.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in copywriting or a directly related field, with a proven ability to design and deliver content for successful fundraising. Experience of Pardot, Grav and/or WordPress is a plus.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.
A world where every whale and dolphin is safe and free


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Director Stroke Support
Are you great at building relationships across the health and social care sector and beyond?
The Stroke Association are looking for an Executive Director (Stroke Support) to help guide and inspire the organisation. If this sounds like you, then apply today!
Position: EDT01 Executive Director (Stroke Support)
Location: Home-based (Frequent travel will be required)
Salary: Circa £105k
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midnight, Sunday 12 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Lead with purpose and help shape our future
As the Executive Director Stroke Support, you will work with the Chief Executive and wider Executive team, to help guide and inspire the organisation towards a future where everyone affected by stroke is supported to live their best life after stroke.
Ensuring that everyone can access the support they need in a way that suits them is a bold ambition requiring us to transform our culture and ways of working so that we become more agile in the complex and changing external environment. As Executive Director for Stroke Support, you will have a pivotal role in inspiring the organisation to do its best for stroke survivors, harnessing innovation and talent.
You’ll need to connect, convene and enable teams to transform the reach and impact of our operations through service design, digital innovation, and strategic partnerships.
Creating the conditions for teams to think creatively and radically about new approaches, you’ll use meaningful data to sense make and inform decisions that lead to improved beneficiary outcomes.
You’ll be great at building relationships across the health and social care sector and beyond, applying systems level strategic thinking that will underpin delivery of purpose and what matters most.
If you’re ready to inspire collaboration and lead with vision to deliver impact for all affected by stroke, join us as we step into our next chapter of cultural transformation.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Executive, Executive Director, Executive Director Health, Executive Director Stroke Support, Stroke Support Direct, Stroke Support Executive Director, Social Care Director, Health, Stroke, Disability.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Homebased – UK
Closing date 21 September 2025
Ref 7162
Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children.
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.
Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children.
In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.
In this role, you will:
• Proactively identify and prioritise high value, strategically aligned corporate prospects.
• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans.
• Create and deliver compelling, high-quality partnership proposals and pitches.
• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth.
• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity.
• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team.
About you
To be successful, it is important that you have:
• Significant experience in corporate fundraising or a relevant commercial environment.
• A proven track record of securing and delivering five/six-figure corporate partnerships.
• Strong experience in Cause Related Marketing and commercial negotiations.
• Excellent relationship management and influencing skills with senior stakeholders.
• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights.
• Experience of managing fundraising databases and pipelines, driving results against targets.
• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team.
• Commitment to Save the Children's vision, mission, and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 21 September 2025
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
About the opportunity
The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.
As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers
You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026.
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.
Duties and responsibilities
- Process DBS checks for volunteers (training provided).
- Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
- Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
- Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning.
- Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
- Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
- Previous professional experience handling sensitive personal information appropriately.
- Proficiency in using Google Workspace.
- Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
- Evidence of adapting quickly to using a CRM system.
You will likely be more successful in this role if you have:
- Experience managing DBS applications, including supporting applicants with inquiries.
- Experience using Salesforce CRM for administration.
- Experience using Zoom to schedule online events.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Child’s i Foundation
Child’s i Foundation is a small but mighty social impact organisation that started in Uganda and now has a growing global footprint. We work with communities, caregivers, and individuals with lived experience to co-create and scale sustainable alternatives to institutional care. We address the root causes of family separation and demonstrate that every child belongs in a safe and loving family, not in an orphanage.
Purpose of the Role
The Business Development Lead will play a critical role in driving the financial sustainability of Child’s i Foundation. This person will lead efforts to secure new income, grow existing partnerships, and strengthen supporter engagement. This role combines strategy and execution and is ideal for someone with a passion for social justice, a flair for building relationships, and experience in both fundraising and donor communications. The role will report into our Chief Executive Officer.
Key Responsibilities
Business Development & Income Generation
- Develop and execute the fundraising and income generation strategy across diverse streams including:
- Trusts and Foundations
- Corporate Partnerships
- Major Donors
- Regular Giving
- Campaigns and Events (UK & Uganda)
- Track investment in partnership with Finance Manager
- Identify and cultivate new funding opportunities aligned with Child's i mission, values and strategic objectives.
- Lead proposal writing, donor reporting and relationship management for high-value funders and partners.
- Work closely with the CEO and Board to unlock networks and steward strategic relationships
Supporter Engagement & Communications
- Oversee supporter care and stewardship, ensuring timely acknowledgements and meaningful engagement.
- Manage and work with the comms team to develop content for digital fundraising platforms (website, social media, and email).
- Guide the comms team to develop compelling supporter journeys and storytelling that reflect the voices of communities we work with.
- Oversee the development of newsletters and donor communications that build long-term loyalty.
Operational Fundraising Management
- Oversee donation processing, database management, and tracking of fundraising KPIs.
- Coordinate with UK and Uganda teams to align messaging, campaigns, and compliance.
- Provide strategic oversight of volunteer-led and community fundraising initiatives.
Team Collaboration & Leadership
- Line manage junior fundraising support if applicable.
- Work collaboratively with programme, comms, finance, and impact teams to ensure donor requirements are met and learning is shared.
- Contribute to organisational learning on ethical fundraising, locally-led development, and shifting power to communities.
Person Specification
Essential
- Proven experience in business development and fundraising (minimum 3 years), ideally in the social impact or NGO sector.
- Track record of securing income from trusts, foundations, or major donors.
- Excellent written and verbal communication skills, with the ability to craft compelling narratives.
- Strong relationship-building skills, from individual supporters to institutional donors.
- Organised, proactive, and adaptable, able to juggle multiple priorities in a small, fast-moving team.
- Commitment to Child’s i’s values and vision, and to ethical fundraising grounded in dignity and equity.
Desirable
- Experience working in East Africa or with Global South-led organisations.
- Familiarity and confidence with use of CRM systems. We use Beacon.
- Understanding of child protection, care reform, or community development sectors.
What We Offer
- A chance to make a tangible difference in the lives of children and families.
- Flexible and supportive working environment.
- Opportunity to be part of a globally respected, locally rooted team shaping the future of child care in Africa and beyond
- 25 days of holiday entitlement
- Contributory Pension
Normal office hours are 9:30am to 5:30pm (with one hour for lunch), but flexibility will be required
We are open to part-time working requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The children and young people’s bereavement programme in Wales is looking to increase and improve its current services. We are looking for people to take this team forward over the next few years. Working closely with the rest of the Wales team and line managed by the Head of Wales, this is an exciting opportunity for people with empathy, motivation and team working. Please note this role will require travel across North Wales.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Closing date for applications is 9am on 30 September 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that we will only contact success applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
-------------------------------------------------------------------------------------------------------------------------------
Y rôl
Mae’r rhaglen brofedigaeth plant a phobl ifanc yng Nghymru eisiau cynyddu a gwella ei gwasanaethau presennol. Mae’n adeg gyffrous i newid a datblygu. Rydym yn chwilio am ddau unigolyn i ddatblygu’r tîm hwn yn ystod y blynyddoedd nesaf. Bydd yr unigolion hyn yn gweithio’n agos â gweddill y tîm yng Nghymru ac yn cael eu rheoli gan Bennaeth Cymru. Mae hwn yn gyfle cyffrous i bobl ag empathi a phenderfyniad sy’n mwynhau gweithio mewn tîm.
Sut i wneud cais
Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.
Y dyddiad cau ar gyfer ceisiadau yw 9am ar 30 Medi 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.
Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.
Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.
Gwiriadau Cofnod Troseddol
Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein:
· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS
· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI
Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.
Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Significant opportunity
We have a significant opportunity to put the tools into the hands of those working with Children, Young People and Families that will better equip them to see young lives transformed.
Scripture Union are looking to appoint two Content Creators: One specialising in under 11s & families and one specialising in Young People. You will see that our current portfolio is extensive, but we would like to ensure that we add to it with focused material (whether digital or physical, whether free or paid for). You will both be involved in the creation of new content and in contracting other specialists who have skills in communicating to children and young people that we would like to develop. Also, promoting those resources at various conferences and festivals to complement the work of our marketing team.
Working Patterns
The role is remote with some travel to our Head Office at Trinity House Milton Keynes to collaborate face to face with the rest of the team.
Part Time options can also be considered, but we will give priority to those who can work at least three days a week and a commitment for a physical presence in Milton Keynes as the role requires but no more than once weekly.
Also, flexible working may be necessary when promoting resources.
Why Scripture Union?
- Remote working
- 23 days holiday + bank holidays + 5 volunteering days
- Up to 12% pension contribution
- Life insurance
- Enhanced family leave.
- Free Bible Reading Guide
- A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
- We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
- The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
- Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Closing Date: 8th October 2025
Interview Date: 21st October
Interview Location: Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background
What's the role?
Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in
Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.
The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving leaders telling serving leaders what to do
- Only sharing their successes
- Surface level panels that don’t say anything of substance about how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
- What we deliver
- Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
On the speaker/content side, you’ll:
-
research what’s important to Pupil Premium Leaders
-
find serving Pupil Premium Leaders who have expertise in those areas
-
Invite and book them to be speakers and
-
support them to be their best on the day.
On the attendee/learning/ side, you’ll:
-
communicate the offering
-
design sign up and onboarding processes
-
promote the event across our social media and email channels and
-
ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
-
lead the follow up and evaluation of the events.
On the partnerships side you’ll:
-
generate leads from potential partners and sponsor
-
contact them with information about sponsorship packages
-
manage the relationships with partners
- Events where sponsors provide thought leadership not sales pitches
�� How you’ll be driving our mission forward
Researching topics that matter to Pupil Premium Leaders right now
-
Emailing/messaging them to ask what they’ve had success with and need help with
-
Creating a database of strengths and needs across the community
-
Reading education press, policy and practitioner led blogs.
-
Engaging with conversations on social media
Finding, inviting and booking speakers
-
Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds
-
Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers
-
Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference
-
Following up and leading Pupil Premium Leaders through the speaker onboarding journey
Supporting speakers to be their best
-
Designing editorial guidelines and communicating them with speakers
-
Supporting them to find a focus for their sessions and feeding back on the content
-
Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
-
Automating workflows and emails using Zapier and Airtable
-
Sharing all pre-event information they need in good time
Designing attendee sign up and welcoming processes
-
Designing and building pre-event registration processes and forms
-
Gathering pre-event information from attendees eg attendee details, access/dietary needs and
-
Automating workflows and emails using Zapier and Airtable
-
Sharing all pre-event information so they can get the most out of the conferences
Promoting the event across our channels
-
Working with a designer to commission graphics
-
Writing social media posts on LinkedIn and Twitter
-
Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders
-
Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)
Ensuring delegates have everything they need to get the most out of the conferences
-
Tracking and auditing that all delegates have shared required pre-event information
-
Writing succinct emails which delivered at the right time in a way that respects their workload and capacity
Evaluating the success of the conferences.
-
Designing and building post event evaluation forms
-
Seek, gather and analyse customer feedback and user data to ensure member success.
-
Tracking and auditing evaluation completion
-
Following up with both speakers and delegates to maximise
Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
-
Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role
-
Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.
-
Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
-
Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable
-
Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
-
Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.
What are the benefits?
-
Exposure to the most inspirational and impactful PPM Leaders in the country
-
Opportunity to work within an early-stage, mission-driven organisation and shape its direction
-
Flexible working culture/flexible working hours
-
Pro rata £28,000-£33,000 dependent on experience
-
Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.
-
Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
-
Dramatically grow your network of school leaders
Timeline:
-
Applications open: 27th August 2025
-
Deadline for applications: midnight Sunday 14th September
-
First interviews: Starting week of 22nd September,
-
Second interview: Starting week beginning 29th September,
-
Notification of decision: by 3rd October,
-
Start date: week beginning 6th October
We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.
How do you apply?
To apply for the role please send complete this application form no later than Sunday 7th September at midnight:
For the application form you’ll need:
-
CV - max 2 sides
-
Covering letter - outlining
-
why you want to apply
-
how your values, knowledge, skills and experience make you the best person for the role.
-
a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
-
-
Contact details of references
For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible / Remote (UK-based), travel required
Salary: £40,000
Contract: Full-time
About Us
We are building something unprecedented.
The Waqf Fund for Muslim Education is a groundbreaking new initiative with a bold vision: to establish the best schools, with the best teachers, providing the best education, producing the next generation of exceptional leaders, entrepreneurs, educators, and public servants.
Rooted in the Islamic tradition of Waqf (endowment), this fund will be a perpetual source of investment into the education and future of our children, empowering them to serve humanity with excellence, integrity, and purpose.
This is not just a fundraising role. This is your opportunity to help lay the foundation of an educational legacy that will echo for generations to come
The Role
As our Fundraising Manager, you will be the driving force behind developing, launching, and delivering a dynamic fundraising strategy to secure significant and sustainable support for the Waqf Fund.
Your role will combine strategic thinking with hands-on delivery from engaging high-net-worth donors and institutional funders, to inspiring grassroots giving from communities who believe in the transformative power of education.
Key Responsibilities
- Strategy & Planning – Develop and implement a multi-year fundraising strategy aligned with the Fund’s mission and values.
- Major Donor Engagement – Identify, cultivate, and steward high-value donors and partners, building long-term, trust-based relationships.
- Community Fundraising – Mobilise grassroots support across the UK Muslim community, creating campaigns that inspire giving at every level.
- Institutional Funding – Explore and secure grants, sponsorships, and partnerships from trusts, foundations, and corporate supporters.
- Events & Campaigns – Design and deliver fundraising events, both in-person and digital, that engage and inspire.
- Waqf Awareness – Champion and educate donors on the concept of Waqf as a sustainable, faith-driven model for impact.
- Impact Reporting – Work with the leadership team to demonstrate the difference donor support is making, through compelling storytelling and data.
About You
We’re looking for someone with a rare combination of heart and hustle. You will:
- Have a proven track record in fundraising, business development, or sales, ideally in the charity or education sector.
- Understand the values and motivations of Muslim donors, with sensitivity to cultural and faith contexts.
- Be a confident communicator, able to inspire at a boardroom table and from the mosque pulpit.
- Have experience in building a fundraising function from scratch (preferred but not essential).
- Be highly organised, results-driven, and not afraid to roll up your sleeves.
- Share our vision for transforming education and believe deeply in the power of giving for lasting change.
What We Offer
- A chance to be part of a historic, first-of-its-kind initiative in Muslim education.
- The opportunity to shape and grow a pioneering fundraising programme from the ground up.
- Flexible working arrangements and a supportive, mission-driven team.
- A role where your work will leave a lasting legacy for generations.
How to Apply:
Send your CV and a covering letter outlining your passion for this role and how your experience aligns with our vision.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
-
Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
-
Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
-
Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
-
Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
-
Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
-
Compassionate and member-focused, with a genuine desire to make every interaction count.
-
Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
-
Confident and professional on the phone and in written communication.
-
Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
-
Able to work both independently and as part of a team.
-
Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
-
Experienced in supporter care, customer service, or a similar role (desirable but not essential).
-
Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
-
Able to maintain strict confidentiality at all times.
Key Details
-
Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
-
Salary: £11,885.71 pro-rata (£26,000 FTE)
-
Contract: 12-month fixed-term contract, with potential for a permanent role
-
Location: Remote (must be based in the UK)
-
Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
-
The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
-
A supportive, values-driven team environment.
-
Training and development opportunities.
-
Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.