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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can: Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.
Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.
The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.
We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website.
Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.
Roles and responsibilities:
The main responsibilities of the job are:
· Provide administrative support to the Programme Manager, Trustees and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties
· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters
· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence
· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them
Key working relationships: The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.
Person specification -Specific experience or skill KEY: (E) Essential (D) Desirable
· Experience of organising own work effectively with limited supervision (E)
· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)
· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)
· Proficiency in Microsoft 365 including administering a system(E)
· Experience of organising and maintaining records, both on paper and digitally. (E)
· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)
· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).
· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
· Exceptional time and task management skills; calmness under pressure (E)
· Experience working in a pressured environment with lots of competing priorities (E)
Knowledge, qualifications
· Knowledge of good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)
· Degree or relevant experience of working in the charity/ Social sector (D)
Personal skills and abilities
· A highly organised person with attention to detail (E).
· Ability to organise own workload to reflect our charity’s priorities (E).
· Ability to communicate effectively with all people involved with the Trust (E).
· Remote working skills (E)
· Good report-writing and presentation skills (E).
· Commitment to equality, diversity, inclusion (E)
· Ability to research information (E)
· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).
Personal qualities: Commitment to own continuing personal and professional development (E)
· Commitment to the vision, mission and values of DTT (E)
· Flexibility
Application process
Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
The client requests no contact from agencies or media sales.
Supporter Acquisition & Development Manager
Reporting to:
Head of Fundraising
Location:
Hybrid / Leatherhead (UK-wide considered)
Salary:
£35,000 – £40,000 (dependent on experience)
Role purpose
This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.
This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.
You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.
This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.
Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.
Key responsibilities
1. Acquisition strategy, income ownership & growth
· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals
· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance
· Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why
· Build and scale regular giving acquisition, as a core long-term income stream
· Develop, test and refine compelling fundraising propositions that convert audiences into donors
· Work collaboratively to identify, test and scale new acquisition channels and opportunities
· Manage and optimise an acquisition budget, ensuring strong return on investment
2. Audience insight, segmentation & targeting
· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public
· Develop clear audience segments and personas, based on behaviours, motivations and values
· Use CRM and campaign insight to drive targeted, personalised acquisition activity
· Ensure all activity is audience-led, insight-driven and performance-focused
3. Campaign delivery, testing & optimisation
· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.
· Implement a test-and-learn approach, continuously improving messaging and targeting
4. Supporter development & retention
· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle
· Deliver high-quality stewardship and supporter care, including welcome journeys
· Support progression into regular giving and mid-value giving
· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.
5. Content, propositions & engagement
· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content
· Ensure messaging is audience-specific, emotionally engaging and income-driven
6. Data, CRM & insight
Scope & resources
· Responsibility for Individual Giving acquisition performance and income growth
· Management of an annual acquisition budget (to be developed and scaled)
· Access to internal expertise across fundraising, marketing, digital and data
· Opportunity to shape agency relationships and campaign delivery
Success measures (KPIs)
· Delivery of annual acquisition income targets
· Growth in new supporters and donors recruited
· Improved cost per acquisition (CPA)
· Increased conversion rates and ROI
· Growth in regular giving numbers and value
· Improved retention and lifetime value (LTV)
Person Specification
Essential experience
· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets
· Experience managing multi-channel marketing or fundraising campaigns
· Good understanding of digital acquisition and direct marketing techniques
· Experience managing budgets and analysing performance data
· Experience using CRM systems for segmentation, targeting and reporting
Skills & competencies
· Strong commercial and income-driven mindset
· Excellent analytical and data interpretation skills
· Ability to translate insight into high-performing campaigns
· Strong project and campaign management skills
Personal attributes
· Results-driven, proactive and accountable
· Comfortable working in a target-driven, performance-focused environment
· Collaborative and solutions-oriented
· Motivated by delivering measurable impact through income generation
· Interest in horticulture or the outdoors (desirable)
Why join Perennial
This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.
You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.
The role offers:
· Real ownership and accountability
· Opportunity to shape strategy and delivery
· Scope to grow income and to make a tangible difference to people’s lives
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August/September 2026 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.
Application deadline: 31st July 2026
We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.
ROLE OVERVIEW
This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.
We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.
Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy.
You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.
This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.
You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.
This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.
CORE RESPONSIBILITIES
You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.
Your responsibilities will include:
Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.
Supporting digital transformation projects from planning through to implementation and review.
Working with teams across upReach to understand their workflows, challenges and technology needs.
Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.
Gathering and summarising feedback from users during testing, rollout and post-launch.
Creating clear guidance, process documentation and training materials.
Supporting colleagues to use new tools and AI responsibly, confidently and consistently.
Identifying opportunities to improve, simplify or connect systems and processes.
Monitoring how well new tools are working and recommending improvements.
Supporting relationships with external suppliers and technology partners.
You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.
SKILLS AND EXPERIENCE
There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.
We’re particularly interested in:
Curiosity about how organisations, systems and processes work.
A genuine interest in using technology to improve services and create social impact.
Thoughtful problem-solving and strong attention to detail.
The ability to organise work, plan ahead and manage multiple tasks.
Clear written and verbal communication across different audiences.
The ability to listen to users, understand their needs and represent their perspectives.
Confidence building constructive working relationships with colleagues and external stakeholders.
The ability to take ownership of work while seeking support when appropriate.
A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.
You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:
Implementing or rolling out a new digital tool or system.
Supporting organisational change or encouraging people to adopt new ways of working.
Project management or project coordination.
Process mapping, service design or business analysis.
Gathering user feedback or conducting user research.
Testing digital systems or features.
Working with software suppliers, developers or technical teams.
Supporting procurement, supplier evaluation or contract management.
Developing or delivering training and guidance.
Agile, iterative or user-centred ways of working.
Understanding data protection, information security, accessibility or responsible technology considerations.
COMPETENCIES
Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.
upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation.
Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:
Delivery & Execution – coordinating and delivering digital change, and solving problems
User Insight – understanding and representing the teams and people who use our systems
Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes
Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption
You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.
While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.
Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:
Essential skills:
Motivation - 3
Relevant digital transformation competencies:
Delivery & Execution
Continuous improvement - 3
Relevant digital transformation competencies:
Delivery & Execution
Planning and organising - 3
Relevant digital transformation competencies:
Delivery & Execution
Digital Transformation Strategy
Commitment to social mobility - 3
Relevant digital transformation competencies:
User Insight
Transformation Strategy
Communication - 3
Relevant digital transformation competencies:
User Insight
Influencing People
Problem solving & decision making - 3
Relevant digital transformation competencies:
Delivery & Execution
User Insight
Innovative - 2/3
Relevant digital transformation competencies:
Delivery & Execution
Digital Transformation Strategy
Management - 2
Relevant digital transformation competencies:
Influencing People
Leadership - 2
Relevant digital transformation competencies:
Influencing People
Transformation Strategy
Responsible use of AI & technology – 2/3
Relevant digital transformation competencies:
Delivery & Execution
Transformation Strategy
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working
Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
Birthday leave and volunteering leave
Enhanced Parental Leave beyond statutory requirements for all team members.
3% Pension Contribution, which increases to 5% after 5 years of working with us.
Cycle-to-work and tech buying schemes.
Monthly socials
Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
Summer Hours (early Friday finishes from June to Aug)
Personal Development Budget, activated after 6 months in the role
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Diverse Roots Network
Green Network
LGBTQ+ Network
Mindfulness Network
Parents and Carers Network
Socio-economic Background Network
(Im)Migrants Network
READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on: 31st July 2026
As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for variety, flexibility and opportunities to use your broad range of creative skills? Working for DFN will give you all this and the opportunity to impact the lives of the most vulnerable in India.
DFN UK – Dignity Freedom Network – is a UK charity helping to bring dignity and freedom to the poor, the marginalised and the outcastes in India. Indian colleagues and volunteers deliver impactful education, health, protection and economic empowerment programmes - the ladder needed by those we seek to help to overcome the barriers they face. Working in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice, we work to champion those society sidelines, including those from low caste and tribal backgrounds.
In the UK we raise awareness and raise support. As our Marketing and Communications Manager you will prepare our key messages and external communications. You will coordinate our content and prepare and oversee digital platforms. You will be pivotal to our public fundraising and provide an engaging and authentic window into the lives of those touched by DFN's work in India. We are looking for someone who will enjoy a role in which every day is different. There will be appropriate support but room for you to innovate and develop. With a hybrid role, you will enjoy a flexible working arrangement to suit your needs.
Your main duties will be:-
We are a small happy team with a big heart for the work and this is really important to us, as is our Christian motivation. If you work for DFN you will join a committed team who pray for our work and believe everyone is created in God's image. You will be the sole employee devoted to marketing and communications but will work closely with the CEO and colleagues.
The role is broad and we appreciate that you may not have all the skills we are looking for but if the work motivates you, our culture appeals and you have some sound experience please apply. We can supplement skills with training, outsourcing and volunteer support, as required. The role is part-time - between 15 to 23 hours per week. You will need to be able to travel to Stafford 3-4 times per year.
To find out more read our Job Description and Person Specification. To apply please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification. Applications will be reviewed on a rolling basis.
Why you will enjoy working at DFN:- Our staff describe the team as ‘caring and supportive’. They speak of the ‘motivating’ work ‘helping to make a difference in the lives of others in areas that I can easily take for granted every day - education, freedom, employment and healthcare.’
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification. Applications will be reviewed on a rolling basis. If you have any questions or need assistance in the process please contact our office and ask for Katherine or Tina - details can be found on the JD and Person Specification.
The client requests no contact from agencies or media sales.
Location: Home based, remote role, Europe or Asia. Competitive pay based on location.
You must have the right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time).
Contract: Between 0.8-1 FTE, with flexibility for the right person.
Application Closing Date: July 13th
About us
Action Speaks Louder (ASL) is a not-for-profit galvanizing people around the world to hold
major corporations to account for their climate promises. We focus on pressuring corporations to walk the talk on climate, in order to help deliver international climate goals. If we can pressure large consumer-facing, brand-sensitive corporations to live up to their climate commitments it will transform the landscape – dramatically reducing greenhouse gas emissions and boosting renewable energy procurement, whilst creating the political space for governments to increase ambition.
Action Speaks Louder has built a diverse team of campaigners across multiple countries, and
has a strong track record delivering outcomes from multinational companies. We are
committed to offering equal opportunities in a diverse, flexible, family-friendly, supportive
working environment.
The role
We are looking for a sharp, experienced communications professional to lead ASL's voice and drive its communications strategy at a pivotal moment in the organisation's growth. This is a senior, strategy-led role for someone who combines rigorous campaign instincts with genuine digital fluency.
About you
You have at least 8 years' experience in senior communications roles, ideally within campaigning or purpose-driven organisations. You have a track record of delivering communications campaigns with measurable real-world impact.
Critically, you are a digital native. You understand how campaigns live and die on social platforms, how to build and activate online audiences, and how to use data to test, iterate and sharpen messaging in real time. You are confident navigating the rapidly changing media landscape and as comfortable crafting a social campaign as you are pitching a broadsheet journalist.
You know how to tell complex stories simply without losing rigour. You understand that both message and messenger matter, and you know how to target both to diverse audiences across different markets and cultures.
Duties and responsibilities
Strategy
Lead and continuously refine ASL's communications strategy
Develop integrated campaigns that combine digital, earned media and stakeholder engagement to maximise impact
Identify emerging opportunities and risks in the communications landscape
Digital campaigning
Lead ASL's digital campaign strategy across social, email and content channels
Oversee content production, ensuring quality, consistency and platform-appropriate storytelling
Harness data and analytics to test messaging, track performance and optimise campaigns
Media liaison and PR
Develop and maintain relationships with key journalists across target markets
Build and manage media contact databases
Develop pitch content, press materials and key messaging
Identify and capitalise on media moments
Management
Manage external contractors and agency relationships
Lead a diverse, distributed team
Support spokespeople with messaging, briefings and media preparation
Selection criteria
Essential
Demonstrated experience developing and executing communications strategies for international campaigns with measurable outcomes
Strong digital campaign experience: social strategy, content, community building, analytics and paid amplification
Demonstrated experience securing top-tier targeted media coverage across varied markets
Experience crafting, testing and iterating topline messages
Ability to communicate complex material clearly without sacrificing accuracy or credibility
Comfortable leading a remote, globally distributed team
Fluency in English.
Desirable
Experience working across diverse regions and stakeholder communities
Experience with AV production and multimedia content
Media training skills
Familiarity with corporate climate accountability, energy transition or adjacent issue areas
What we offer
A genuinely significant opportunity to shape a dynamic, fast-growing international organisation with strong connections to global philanthropy
Work that matters — with a team that combines passion with rigour and a results-oriented approach
Real autonomy to shape and develop your role over time
A fully flexible, remote working environment
Please note that only shortlisted candidates will be contacted. All applications will be treated confidentially.
The client requests no contact from agencies or media sales.
Harris Hill is working with a wonderful organisation that works with terminally ill children and adults, supporting their search for an interim Content Manager ASAP until end December 2026.
As the Content Manager, you will be required to deliver high-quality content that meets their audiences' needs and engages them effectively, growing a strong brand that tells an engaging story about their organisation.
Job Description
The Content Manager will take responsibility for developing, delivering, and evaluating a strong pipeline of web and social media content that supports their organisational strategic priorities, campaigns, and informs and engages audiences.
You will oversee the continued strong performance of the org's social media channels, gathering insight to inform best practice, innovation, and optimisation.
The post-holder will work collaboratively with teams across the organisation to develop content, bearing in mind the overarching narrative of their channels and avoiding clashes. You will create joined-up and consistent content, notably working with the policy and advocacy team and support engagement team to maximise content for different audiences.
Key Tasks and Responsibilities
Essential experience:
Ability to develop, drive and maintain an ambitious content strategy, tied to our strategic objectives, which elevates brand, share of voice and audience engagement.
Experience using innovation and insight to commission, develop and curate multimedia content across a range of platforms and channels
Strong knowledge of data and insight-led content and digital marketing and with experience of leading successful campaigns that recruit, retain and mobilise supporters.
Experience of managing filming and photography projects, including supplier management and scriptwriting.
A track record of contributing to the development and project management of high-quality content projects that are on-brand, impactful, and designed with audience needs in mind.
Experience and knowledge of digital marketing and SEO, and how to apply them to web and social content.
If you would like to hear more about this role, please apply ASAP as closes on the 13th July.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Drive our funding and champion our mission through content and campaigns. Help us build a future where no one in Milton Keynes has to remain homeless - be the turning point in someone's story.
The Shelter MK is looking for a dynamic fundraiser and creative communicator to drive income growth, strengthen our brand, and build powerful partnerships that change lives.
We’re open to one full‑time role or two part‑time specialists with experience and proven success in one or both specialisms.
What you’ll do
What you’ll bring
Why join us
Apply with your CV and a short cover letter, telling us what you bring and whether you’re interested in the full‑time role or a part‑time specialist position — and your preferred hours.
Unfortunately, we cannot provide visa sponsorship. We welcome applications from candidates who already have the legal right to work in the UK.
We believe everyone deserves a place to call home, even when life takes an unexpected turn ... a safe space for people and their beloved dogs.
The client requests no contact from agencies or media sales.
Digital Content Officer - £30,000-32,000 (depending on experience)
Full time, 35 hours a week Monday to Friday
Remote role with opportunity to work hybrid in Andover, Hampshire.
Are you an experienced digital content officer who would love to use your skills to help us Beat Macular Disease?
We are looking for a highly organised candidate with exceptional attention to detail, strong knowledge of digital audiences, and experience publishing content via CMS or email platforms, with a solid understanding of accessibility and digital best practice.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
About the role
The digital content officer plays a key role in supporting the delivery of high-quality digital communications across website, email and social media channels. Working closely with the digital content manager and email marketing manager, you’ll help ensure all content is accurate, accessible, on-brand and delivered on time. This role is vital in keeping day-to-day digital activity running smoothly, enabling senior colleagues to focus on strategic development and optimisation.
You’ll be responsible for:[ES1]
· Review, publish and maintain digital content
· Support the execution of campaigns and ongoing communications
· Collaborate with internal teams to gather and prepare content
· Produce multimedia content such as short videos, podcasts and webinars
· Help manage social media channels
· Respond to audiences in a timely, sensitive and inclusive way
About you
Our ideal candidate will have:
· Previous experience in a similar role, working with multiple stakeholders
· Strong attention to detail with the ability to produce accurate, high-quality work
· Clear written communication skills, with the ability to follow tone, style and accessibility guidance
· Understanding of SEO, accessibility, and digital best practice principles
· Experience using digital systems and tools (such as Dotdigital and Umbraco), along with social media and basic multimedia content creation
· Strong organisational skills with the ability to manage multiple tasks, work to deadlines, and adapt to changing priorities
· Collaborative, proactive approach with a willingness to learn and a sensitivity to audience needs, particularly in relation to sight loss, disability or personal stories.
This is an excellent opportunity to gain hands-on experience across a range of digital channels in a supportive environment. You’ll develop your skills in SEO, accessibility and content design, while contributing to meaningful work that helps people with sight loss access vital information and services. We’re looking for someone proactive and collaborative, with a genuine interest in purpose-driven digital communications.
Why join us?
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease.
Benefits include:
· Flexible working options
· 27 days annual leave
· Option to buy or sell annual leave
· Supportive enhanced family-friendly policies
· 6% pension contribution
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
Please view the full job specification attached
To apply: Please attache your CV and a covering letter explaining how you meet the job description and person specification.
In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
Closing date: Monday 6 July at 09:00
Interviews: Monday 13 July and Tuesday 14 July 2026 (remote online)
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you have a disability and require additional time to complete your application, up to and including the closing date, please let us know.
Please submit your CV and a covering letter explaining how you meet the job description and person specification.
In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
The client requests no contact from agencies or media sales.
Contract: 12-month fixed-term
Hours: Full-time – 5 days per week (37.5 hours)
Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive
Salary: £34,500
About the National Sheep Association (NSA)
The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.
Purpose of the Role
To lead and deliver NSA's communications, marketing and content activities, ensuring effective engagement with members, stakeholders, sponsors and the wider sheep sector. The role will oversee the production of NSA publications, including Sheep Farmer magazine, whilst developing and delivering marketing campaigns that support membership growth, event attendance, commercial income and organisational objectives. This is a 12-month fixed-term position intended to provide continuity during a period of organisational review and strategic development.
Key relationships with: All NSA staff, NSA regional officeholders, regional managers, event organisers and ram sale officers, plus the agricultural and wider press.
Management responsibilities:
Job role
Communications
Marketing
Sheep Farmer Magazine
Digital Communications
Membership & Events
Management Responsibilities
Person Specification
Experience
Knowledge & Skills
Personal Attributes
Desirable Criteria
Apply for this role today, or enquire for more details.
To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before midnight on Sunday 5th July 2026.
Interviews will take place during on Tuesday 14th July 2026.
Please use the same email address for any enquiries regarding the role.
The National Sheep Association (NSA) exists to champion a strong, resilient and respected UK sheep sector, today and for generations to come.
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Manager (Development)
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract - 12 months (Maternity Cover)
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £40,630 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity
You will start at our entry point salary of £40,630 per annum, increasing to £43,170 after 6 months service
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Senior Individual Giving Manager (Development).
We’re looking for a motivated, organised and creative Senior Individual Giving Manager to lead our ambitious, supportive development team at the MS Society for a 12-month fixed term maternity leave cover.
You’ll be responsible for the strategic planning and oversee the delivery of multi-channel fundraising campaigns and supporter engagement projects ensuring they are delivered to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone with experience working in Individual Giving roles. You’ll have a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll manage a high-performing team, work collaboratively with internal stakeholders and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00am Monday 13 July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Role: Communications Officer
Reporting to: Head of Communications
Hours: Full-time, 37.5 hours per week
Location: Remote (UTC-4 to UTC+5) (with some international travel for events)
Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.
Closing date: 9am (UK time) on Monday 13th July.
The opportunity
We are seeking a structured and proactive Communications Officer to play a vital role in the day-to-day delivery of our global communications. From managing our content calendar and compiling email campaigns to updating website content, you will support our small, dynamic team in continuously improving the quality, impact, and consistency of our outputs for United for Global Mental Health (UnitedGMH) and the Global Mental Health Action Network (GMHAN).
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries.
About you
Our ideal candidate is a dependable, detail-oriented communicator who genuinely enjoys the practical delivery of communications outputs. You are highly organised, skilled at managing multiple tasks, and comfortable keeping the gears of a busy communications function turning. You understand how to tailor messaging for diverse global audiences and geographies. Ideally, you bring experience working within an international non-governmental organisation (INGO) or global health context.
The role
Key components of the role include:
Requirements
Desirable
Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.
For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.
Interviews:
Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.
How to apply:
To apply, please submit your cover letter, outlining how you meet the required competencies, and a CV, via the Charity Job site.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Leatherhead, Surrey
Up to £40,000 + benefits (including 25 days annual leave and pension)
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.
Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.
What we’re looking for:
· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others
· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy
Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu of out of hours working
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and Covering letter to us via the link.
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose in your covering letter if you have used AI for any part of your job application.
For a detailed job description visit our website.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Many of us have discovered the joy, the necessity, of getting out into green spaces - on our own or with our families. We've found that being better connected to nature means we can be more. More healthy, more creative, more at ease. National parks are inspirational, safe places to continue that journey…to explore more. Prospectus is delighted to be supporting our client in searching for a Communications Officer.
The organisation works on behalf of the UK’s 15 national parks. A small but entrepreneurial team, the organisation exists to grow the impact, influence and resources of the national parks family.
As Communications Officer, you’ll help tell the stories of the UK’s national parks in engaging, creative and accessible ways. This is a varied role combining digital content creation with the smooth running of NPUK’s digital platforms. Working closely with the Director of Communications & Brand, you’ll help bring a new national brand to life, shifting perceptions of national parks from “beautiful and passive” to “dynamic, active and people-powered”. You’ll create content for social media, websites and newsletters, support national campaigns, and work closely with communications teams across the Parks to ensure consistent, high-quality storytelling.
The ideal candidate will be experienced at creating engaging digital content, including written, visual and video content to build ad build and nurture online communities. Supporting national campaigns and a shared communications activity, your confidence to communicate effectively in a matrix style environment will be very important. You will and have previous experience of supporting brand, and will be keeping brand resources, templates and guidance up to date. A full UK driving license is required as some travel to the national park sites will be required.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Job Title: Product Manager
Salary: £55,206.18 per annum (inc. Market Supplement and Outer London Weighting) - Band G, Level 3
Location:Gilwell Park, Chingford, London OR Homebased
Contract Type: Permanent
Working Hours: Full-time (35 hours per week)
About The Role:
It’s an exciting time at The Scouts. As part of our Skills for Life strategy, we’ve delivered an ambitious digital transformation, supporting over 150,000 volunteers and 450,000 young people every week.
As a Product Manager, you’ll lead the development of digital products that meet user needs and deliver real value. You’ll spend time listening to users, understanding their challenges, defining a clear product vision, and turning that into impactful outcomes.
Working closely with staff, volunteers, and suppliers, you’ll help continuously improve our digital tools and ensure they evolve alongside organisational needs. This is a unique opportunity to make a real impact, helping deliver products that support over half a million young people each week as they gain skills for life.
As the Product Manager, you will (Key Responsibilities):
Who we’re looking for as our Product Manager:
Benefits include:
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday 12th July 2026
Interviews will be held week commencing 20th July 2026
Strictly no agencies.
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.