Digital communications officer jobs in reigate, surrey
Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that cares receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.
In the role of Carer Information Officer, you'll be instrumental in researching, scoping and working closely with our Communications & Marketing team in developing our creation of information resources, alongside our skilled staff team to ensure that the information is accurate, relevant and well presented. You will create high quality information content suited to a variety of channels including (but not exclusively) e-learning platforms, web, video, and print.
Through the work of this role, we will increase carer awareness to enable us to reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected and that their voices are heard through the content we produce. Carers will be better able to find information digitally at a time that works for them.
This role works within our Information and Advice Team with close links to our Engagement, Community and Comms & Marketing teams. You will develop a deep understanding of carers and their needs putting equity, diversity, inclusion, accessibility and co-production at the heart of your practice.
This hybrid role combines remote work with occasional travel to in-person meetings and activities, which may include some weekend engagements.
Interview Date: 5 September 2025.
Key Responsibilities and Duties:
- Research and Content Development: Identify and evaluate reliable sources of information to develop accurate and accessible content that provides a wide range of information and guidance for carers.
- Collaboration: Work with carer service teams and external partners to ensure information is current and relevant. Work with Marcomms and HR (training) to co-produce high-quality, information resources in engaging and accessible formats.
- Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
- Digital Presentation: Embrace digital innovation and emerging technologies, including AI, to co-create accessible digital resources tailored to the needs of unpaid carers. This includes producing content for the website and e-learning platforms, ensuring it is accurate, inclusive, and easy to navigate.
- Awareness Raising: Contribute to the promotion of Carers Support West Sussex and the services offered by creating engaging information that increases public and professional understanding of unpaid carers and the challenges they face.
- Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information.
- Compliance: Work within Carer Support West Sussex’s Policies and Procedures, being especially mindful of safeguarding, confidentiality, GDPR, equality and diversity in all areas of work.
Please download the Job Description below for full details.
The client requests no contact from agencies or media sales.
Salary: Up to £45,168 pro rata. per annum plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week. In line with our hybrid working model,
The postholder will need to be willing to travel and undertake some out-of-hours activities for on-site delivery of events.
Our Foundation
We are an independent charitable organisation working to build a healthier UK.
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.
Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.
It doesn't have to be like this. Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
Are you passionate about delivering impactful events that drive engagement and inspire change? Join our dynamic Communications team as an Events Officer and help shape the future of health and care.
As our Events Officer, you’ll play a key role in planning and delivering a diverse and high-profile events programme. Working closely with the Events Manager and content experts across the organisation, you’ll help bring our strategic priorities, health and inequalities, innovation and improvement and improving health and care policy to life through flagship events, engaging webinars and supporting our corporate presence at external events.
You’ll be part of a passionate and supportive team, working on events that make a real difference. We offer a collaborative environment, opportunities for professional growth, and the chance to contribute to meaningful change in health and care
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invites you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:
- Describe a time when you successfully managed an event from start to finish. What were the key challenges you faced, how did you address them, and what was the outcome?
- How would you approach increasing engagement and attendance for a webinar series?
Please include any experience you have with digital marketing, audience targeting, or using analytics to inform your strategy.
- Equity, diversity, and inclusion are core to our values.
Can you share an example of how you have embedded these principles into your work, particularly in the context of event planning or delivery?
Our commitment to Inclusion and Diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 25, 2025, at 23;00
Interview date: September 2, 2025
*Interviews will be in person and an exercise will be part of the process
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have Salesforce skills or experience and passion for making a real difference?
We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.
Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
What Makes This Role Special
This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.
What You'll Do
Salesforce Administration:
- Manage Salesforce CRM including user management, permissions, system configuration, and security
- Deploy updates, maintain custom fields and flows, and ensure data integrity
- Monitor system performance and troubleshoot technical issues
Data Management & Processing:
- Process and maintain data from multiple external platforms and income sources
- Keep supporter records up to date including addresses, direct debit details, and preferences
- Conduct regular data quality checks, error correction, and reconciliation processes
Reporting & Analytics:
- Generate data reports and create dashboards for management and teams
- Extract and compile data for mailings, campaigns, and impact reporting
Technology & Innovation:
- Support implementation of AI integration (Dataro) and evaluate new Salesforce features
- Maintain platform integrations and support digital technology improvements
- Stay current with Salesforce updates and best practices
Support & Collaboration:
- Develop streamlined data entry processes and documentation
- Support colleagues with database queries and technical issues
- Ensure compliance with GDPR and data protection regulations
Who We're Looking For
We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.
For full details of all essential and desirable requirements, please download the complete job description and person specification.
Why Choose NASS?
Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.
Competitive Benefits Package:
- Salary: £30,000 - £32,000
- 10% employer pension contribution
- 25 days annual leave plus 3 additional days between Christmas and New Year
- All bank holidays
- Remote or hybrid working with flexible arrangements
- Professional development opportunities and training support
- Employee assistance programme
- Sight tests and spectacle contribution
- Death in service scheme (3x annual salary)
- Full business travel expense reimbursement
Our Culture
In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.
Commitment to Equality, Diversity & Inclusion
NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.
How to Apply
To apply, please submit:
- Your CV highlighting relevant experience.
- A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.
Application Deadline: 3 September 2025.
Interview Date: 11 September 2025 (in person at our London office).
Contact Information
For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
Choosing to join Settle in our mission means contributing to meaningful and much-needed societal change. As Trust and Foundation Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. As part of a fundraising and communications team of 5, you’ll report to our Head of Fundraising and be accountable for writing grant applications and funder reports, prospecting for new funding opportunities and day-to-day funder administration and correspondence.
Candidates with experience of trust and foundation fundraising are encouraged to apply; however, direct fundraising experience is not an essential requirement for this position. Trust and foundation fundraising is a skill that can be taught, and we’re confident in our ability to nurture and develop new talent. Essential requirements include exceptional writing skills, reliable administrative skills and strong people skills. Applications would be welcomed from candidates with a background in communications or writing-based roles, or from other areas of the charity sector.
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of this job description to understand what we mean by the term ‘care-experienced’.
WHAT WE’RE LOOKING FOR
You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.
You have outstanding writing skills
You’ll have a track record of producing high quality written work with a keen eye for detail and ability to tailor your writing to the needs of the audience.
You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.
You’re an organised and thoughtful worker
You’ll apply a considered, research-informed approach, both when identifying and approaching funders. You can manage multiple deadlines efficiently and you are meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing.
You are proactive
You will take ownership and responsibility for the quality of your work, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required.
You are self-reflective
You’re continually looking for opportunities to learn and improve. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You view feedback as a gift and use it to shape your practice.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.

The client requests no contact from agencies or media sales.
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a early career fundraiser who also loves comms?
Are you wanting to make a difference in the lives of learning disabled and autistic young people?
Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.
This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.
Key Responsibilities
Fundraising
- Research, plan and draft compelling grant and funding applications.
- Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
- Plan and deliver key supporter events.
- Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
- Prepare timely and engaging reports and updates for funders.
- Provide stewardship to individual supporters and donors
- Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
- Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.
Communications
- Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
- Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
- Write and collect case studies and stories that showcase the experiences and successes of young people.
- Develop and maintain marketing materials, promotional assets, and internal communications tools.
- Maintaining the Caxton website, including writing blog posts and updating content as needed.
- Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
- Strengthen our presence in the community and online through targeted communications initiatives
Person Specification
Essential:
- 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
- Strong written and verbal communication skills with the ability to tailor messages for different audiences.
- Experience managing social media channels for an organisation.
- Confident using design tools (e.g. Canva) and email marketing platforms.
- Highly organised with excellent attention to detail.
- Comfortable working independently and managing multiple priorities.
- Committed to the values of inclusion, equity and youth empowerment.
Desirable:
- Experience using Beacon or another CRM
- Knowledge of the youth or disability sector.
- Basic photography, video or design skills.
If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Please submit a cover letter detailing how your previous experience meets the job description.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about data, technology, and making a real-world impact for animals?
AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.
We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.
As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.
You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.
About The Role:
We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.
You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.
This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.
Key Details:
-
Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)
-
Start date: September 2025
-
Location: Remote (Must be UK-based)
-
Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)
-
Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)
Key Responsibilities
-
Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems
-
Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe
-
Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant
-
Create and maintain segmentation and logic to support targeted campaigns and supporter journeys
-
Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy
-
Develop dashboards and reporting tools for real-time performance insights
-
Document workflows and integrations to ensure long-term sustainability of systems
-
Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use
Essential Skills & Experience
-
Strong experience working with CRM systems in the non-profit or charity sector
-
Hands-on experience with Zapier and third-party platform integrations
-
Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)
-
Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance
-
Ability to work independently and manage multiple technical tasks simultaneously
-
Confidence in working with both technical and non-technical colleagues
-
Excellent attention to detail and data accuracy
Desirable
-
Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms
-
Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)
-
Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)
-
Prior experience supporting legacy fundraising or donor segmentation
-
A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)
-
Experience working remotely and independently within a small, agile team
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to be partnering with The Urology Foundation—the UK’s only charity dedicated to all urological diseases and conditions. Through groundbreaking research, cutting-edge training, advocacy, and public awareness, the charity is transforming outcomes and saving lives across the UK.
We’re looking for a dynamic and driven Communications & Engagement Officer to join their passionate team on a permanent basis. In this vital role, you’ll help shape the organisation’s voice, grow its reach, and strengthen connections with supporters, patients, clinicians, and the wider public. From crafting compelling stories to leading impactful campaigns, this is an exciting opportunity for a creative communicator ready to make a meaningful difference.
Key Responsibilities:
- Manage and grow the charity’s social media presence through engaging content creation, scheduling, and performance analysis.
- Write and edit compelling content for newsletters, the website, and digital campaigns, including patient and clinician interviews.
- Lead on the production and distribution of regular e-newsletters, collaborating with internal teams to source and shape content.
- Keep the website up to date with accurate, accessible, and engaging content.
- Support awareness and advocacy campaigns, helping to ensure consistent messaging across all communication channels.
- Assist in planning and promoting fundraising and community events, building relationships with supporters and stakeholders.
Person Specification:
- Strong writing and editing skills, with the ability to communicate complex information clearly and appropriately for different audiences and platforms.
- Experience in a communications, marketing, or engagement role—ideally within the charity, healthcare, or membership sectors.
- Confident using social media management tools (e.g. Hootsuite) and basic design platforms such as Canva to create digital content.
- Excellent organisational and time management skills, able to juggle multiple projects and meet deadlines with attention to detail.
- A collaborative team player with a proactive mindset, excellent interpersonal skills, and a genuine interest in health-related or mission-driven work.
What’s on Offer
Salary: c.£33,000 per annum
Working Pattern: Hybrid Working, 3 days a week in Central London office, Flexible hours and Part Time also possible
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Royal College of Speech and Language Therapists (RCSLT) is seeking an Assistant Content and Engagement Officer who will play an essential role in helping the organisation build our relationship with our members through the creation of content and resources.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominantly based in the London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Assistant Content and Engagement Officer plays a vital role in supporting the RCSLT by assisting with the production of top-quality content, tailored resources and information across print and digital channels.
In this role, you’ll use your strong editorial and organisational skills to help produce our award-winning members’ magazine, Bulletin, as well as other member communications, such as our fortnightly e-newsletter and our online blog, SLT Voices. You will manage our magazine peer review group and collaborate with internal experts. You’ll also contribute to supporting the wider content team and colleagues across the RCSLT with your expertise in content, editorial processes and brand guidelines.
You’ll take the lead in coordinating production workflows and providing essential editorial support to a small creative team. Your attention to detail and excellent writing skills will be key when proofreading, editing or creating content, whether for print, social media, our website, or communications campaigns. Above all, you’ll help ensure our content is consistently high quality, engaging and valuable to our members.
Location: Office-based (with hybrid working) or remote.
What we are looking for
We are seeking a detail-oriented and creative communications professional with strong editorial skills and a commitment to high standards and accessibility. The ideal candidate will have experience using editorial style guides and brand guidelines, writing and editing content for diverse audiences, and managing processes to meet deadlines. You will have experience working in member organisations and be comfortable collaborating with people from a range of backgrounds, including service users.
Key skills include editorial precision, the ability to prioritise under pressure and a willingness to learn and use tools like CMS, CRM and task management systems. Understanding the communication needs of a membership organisation and accessibility principles in both print and online formats is desirable. A commitment to equality, diversity and the aims and charitable objectives of the RCSLT is essential.
Feel free to include any examples of online published work; however, please note this is not necessary.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment, including hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eyecare voucher scheme
- Family-friendly employer, including enhanced maternity and paternity leave
- Cycle-to-work scheme
- Access to an employee assistance programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: Monday, 11 August 2025.
Interviews will take place virtually from 28 August 2025. The interviews will involve a task and a set of interview questions. The task will be sent to candidates the day before the interview.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
The Magistrates’ Association is the membership organisation for magistrates in England and Wales. Magistrates are the backbone of our justice system and we’re the only independent organisation that supports, champions and advocates for them.
One of the ways we do this is by sharing our members’ stories and achievements, as well as their concerns and issues, with key decision makers, the media and the wider public. That’s where you come in.
We’re looking for a new Media and Communications Officer, so if you’re a talented writer, PR expert and team player with a strong instinct for storytelling and outstanding attention to detail, we’d love to hear from you.
It’s an exciting time to be joining us. In the last year-and-a-half, we’ve turbo-charged our media relations and have more than quadrupled the volume and value of our media coverage in that time. We’re becoming the go-to organization for the media looking for comment on magistrates and the wider justice system and we want to build on this, to further raise awareness of the vital work that magistrates – our members – do, and by doing this to better promote ourselves and our services to members, potential members, other stakeholders and the wider public.
It’s an interesting and varied job. On any day, you might be:
• Working with the chief executive and policy colleagues to plan our next big media campaign
• Brainstorming ideas for new blogs and news items for the website or magazine
• Managing and producing one of our two email newsletters for members
• Reaching out to the media to brief them on a story we want to promote
• Interviewing members for stories
• Creating and curating content for our website
• Planning and writing posts for our X and LinkedIn social media accounts
• Evaluating the success of a recent campaign or media push, and considering how we might do even better next time.
How to apply
Please click the link at the top of this advert to visit the job page on our website and download the recruitment pack for this role. Applications (by CV and covering letter explaining how you meet the requirements in the person specification) need to be with us by 11:59pm on Sunday 10 August 2025.
Thank you and good luck!
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Home-based, with regular travel to London and Bristol
- Closing date: 11 August 2025
- Interview date: w/c 18 August 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Marketing Officer with paid advertising and organic social media experience to join our Digital team.
As Digital Marketing Officer, you’ll be responsible for creating email marketing campaigns, running paid advertising activity and creating content across organic social channels to help teams across the organisation hit their objectives. You’ll be joining our friendly and expert Digital Engagement Team.
You’ll have previous experience managing email and paid marketing campaigns, creating content for social channels and using digital platforms including Meta Business Manager, Email Service Providers and GA4.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Email responsibilities
- Deliver end-to-end email campaigns including briefing, copywriting, creation in Dotdigital, send and evaluation
Paid responsibilities
- Deliver paid digital marketing campaigns in-house including running virtual challenge ads in Meta – working with the Product Lead to design the campaign plan, draft the copy, build in-platform, optimise and evaluate
- Assist with paid advertising campaigns run by our digital media agency, ensuring they have clear briefs, assets are provided on-time and campaigns are delivered to plan
General Digital Marketing responsibilities
- Be part of the team’s social media monitoring rota and moderate our social channels - ensuring comments are appropriately handled in line with the social media policy
- Create and schedule content across organic social channels to support key campaigns
- Monitor the impact of marketing campaigns reporting on KPIs and metrics using digital marketing tools including GA4, Lookerstudio, Meta Business Manager, Google Ads and Bing Ads in-platform reporting
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Managing marketing campaigns across digital channels including email, paid media and organic social.
- Creating content for digital channels, including email, paid ads and organic social posts.
- Using an ESP to deliver end-to-end email campaigns and writing, building, sending and evaluating results (eg Dotdigital); experience building automations and implementing tests.
- Building and optimising paid advertising campaigns in Meta Business Manager. Desirable experience of running campaigns in TikTok Ads Manager and Google Ads Manager.
- Using GA4 to effectively track and measure campaign performance
- Using a social channel management tool (eg. Hootsuite).
- Using a CMS (eg. Wordpress) to build campaign pages
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Tommy Beattie.
#ShowTheSalary #NonGraduatesWelcome
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Tuesday 19th August 2025, at our HQ, Haig House.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you are an internal applicant applying for this secondment, please ensure you have discussed it with your line manager and obtained their approval.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
EXTERNAL RELATIONS
The External Relations (ER) unit comprises four complementary functions: Private Fundraising, Marketing & Mobilization, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.
The Purpose of the Role
As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and building our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect clients, staff and programming from harm.
The Director will report to the UK Executive Director and the Acting Senior Director of Global Public Affairs. The Director will collaborate closely with the Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.
Scope and Authority
Authority:
●The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.
●The role oversees the UK comms operational budget, with access to the Global External Relations budget.
●The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.
●The Director will line manage the communications team and other positions when required.
●The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.
Key Working Relationships
●Reports to the UK Executive Director and Acting Senior Director Global Public Affairs & Communications.
●Close collaboration with External Relations staff in the UK, US and globally, including Policy and Advocacy, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.
●Works closely with key country directors, country programme staff and technical unit colleagues.
●Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.
●Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.
KEY ACCOUNTABILITIES
Strategic Direction
●Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications & marketing strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.
●Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.
●Contribute to the development and delivery of the UK Strategic Plan.
Team Management & Stakeholder engagement
●Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities
●Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results
●Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs
●Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity
●Review team performance quarterly and present on results to global stakeholders
●As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.
Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC
●Work alongside global communications colleagues, Policy & Advocacy colleagues, Digital Engagement and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.
●Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.
●Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.
●Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.
●Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.
●Influence and shape key media and digital narratives around IRC UK priority issues.
●Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use includingpress-releases, op-eds, statements, web and social content to secure coverage of the IRC in the UK across print, broadcast and online media.
●Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.
●Act as a spokesperson for the organization in the media as needed.
●Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.
●Manage the communications component of IRC UK’s relationship with the DEC and lead communications on DEC appeals.
●Use expert judgment to ensure the IRC’s brand is protected and to develop and enact strategies to enhance IRC’s reputation, as well as ensure media outputs protect clients, staff and programming from harm.
●Ensure coordinated and topical messaging across media outreach and digital channels.
●Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.
●Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.
●Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.
●Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.
●Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.
●Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.
●Responsibility for the budget oversight, tracking & administration as well as ensuring adherence to financial processes
PERSON SPECIFICATION
Experience
●**Track record in creating, driving and evaluating a 360-degree communications and marketing strategy that focuses on media, digital and enabling income.**
●**Experience leading and managing media and digital teams.**
●Experience navigating and influencing within large matrixed organizations.
●Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian or development focus.
●**Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.
●Experience of organising international media visits to projects in order to facilitate reporting on key issues.**
●**Experience responding to reputational threats.**
●**Experience leading a digital communications team that delivers breakthrough digital content
●Experience/knowledge of tools for monitoring media coverage and digital results.**
●Experience of dealing with media enquiries into crisis and sensitive issues.
●Experience of acting as a spokesperson for an organisation.
●Experience managing a budget, ensuring timely payment and adherence to finance protocol
Skills and Knowledge
●Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.
●Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.
●Excellent eye to detail and commitment to high speed and high quality writing and editing
●Strong understanding of marketing and how communications intersect with income generation, and influencing
●Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.
●Good knowledge of UK and international media landscape and news cycle
●Good instinct for digital marketing and digital environment
●Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.
●Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.
●Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.
●Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.
●Knowledge of key political debates in the UK around international development and aid.
●Flexibility as regards working hours, as the need arises.
●Willingness to travel occasionally to conflict areas.
●Fluency in English, spoken and written.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V550
Job Title: Communications Officer
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family: 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers.
A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role.
Key tasks include:
-
Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives.
-
Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation.
-
Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach.
-
Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level.
-
Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision.
-
Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.
-
Create inspiring and straightforward stories with a focus on powerful imagery and video content.
-
Work closely with communications colleagues in the #iWill Movement to champion youth social action.
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.