Digital Community Manager Jobs in Cambridge, Cambridgeshire
This role will deliver the communications strategy, further the Charity brand, and engage with our supporters and patients at the hospital, online and in the community. The role will support a range of communications activities, including digital marketing, campaigns creation, website management, production of assets and promotion of key events.
This is an extremely varied role and presents a fantastic opportunity for someone with experience in the communications sector. You will have the opportunity to support the wider Business Services Department with the promotion of educational courses and international partnerships. It would suit a flexible, diligent and self-starting all-rounder with an interest in the third sector and the NHS.
To be successful, you'll be excited to hit the ground running, to work in a fast-paced environment and be a team player.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Phoenix Futures have an exciting Remote opportunity for someone to join the Business Development team and help shape the future of specialist treatment for people recovering from addiction.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity
The Role
This is a work from home post and can be based remotely anywhere within the UK. There will be the need to travel to meetings in London occasionally and travel to our services across England and Scotland on an ad hoc basis.
As the newly appointed Business Development Finance Partner, you will work closely with the Head of Business Development and Director in identifying and evaluating new opportunities as well as working across the Organisation to support ongoing contract management and financial business management activities.
You will support our operational leadership across the UK to evaluate, monitor and review the financial aspects of new business opportunities, leading on financial elements of tenders and grants as well as contract management and risk appraisal processes.
The position provides an ideal opportunity for individuals with a strong finance background (qualified or part-qualified accountants) to develop and enhance their careers through transitioning into a business management role.
You will be part of a passionate and skilled Business Development team, supporting the vital work delivered by Phoenix Futures across the UK.
About You
To join us as Business Development Finance Partner, you will need:
- Proficiency in the use of Microsoft Excel
- Excellent literacy and report writing skills
- Experience of budgeting for tendering / contracting for services
- Excellent communication skills and ability to interpret and explain budgets and pricing to operational staff
- Qualified in or working towards a professional accounting qualification
- Empathy with the mission and values of Phoenix Futures
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
So, if you’re seeking your next challenge as a Business Development Finance Partner, please get in touch or apply today.
Your Rewards
- Salary of £34,400 pro-rata (FTE £43,500) working 30hrs across the week with flexibility that allows you to balance home and work
- Up to 8½% performance related pay annually
- 25 days’ annual leave pro-rata, plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
The Team
The Business Development team are responsible for leading on new and emerging opportunities to support people with substance misuse issues – securing opportunities to deliver residential rehabilitation, community, housing and prisons services.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. Find out more on our website.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams in June.
Successful candidates will be selected for a face-to-face interview, for which there will be a psychometric assessment and aptitude test to complete, in the form of a systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
The client requests no contact from agencies or media sales.
Location: Work from home, with regular travel around England. Easy access to London is preferable.
Hours: 36 Hours - Full time
We are looking for a Fundraising Officer to lead the administration of CCT’s tiered membership programmes, annual and church-based appeals, legacies, and fundraising events. The Fundraising Officer will also support in the creation of marketing materials to support these initiatives.
Following the growth in audience development through online events and digital activity, CCT welcomed younger and international members and increased the number of donations. We have since witnessed decreased retention rates and are looking to implement methods to increase member and donor acquisition and retention.
The role of the Fundraising Officer is vital to maintaining excellent service delivery across our core fundraising programmes and providing strong supporter care.
This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT’s buildings at risk are sustained for the appreciation and benefit of future generations.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Thursday, 16 May 2024.
The interviews will take place online, using Microsoft Teams, on Thursday, 23 May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
This is a great opportunity for an enthusiastic and motivated person who has experience of managing membership schemes and wants to be part of a successful and ambitious team. We are interested in hearing from applicants from the wider charity sector as well as higher education fundraisers.
The client requests no contact from agencies or media sales.
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
Through our services, we help more than 45,000 people each year meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Content Marketing Manager you will be responsible for content generation and dissemination across multiple platforms, digital and traditional. You will be well organised and courageous and passionate about being a game changer to drive business growth.
This role generates vital insights to the Create Equity Collectives (Includes Create Equity Ltd, Create Equity 2031 and MeWe360).
Job Descritption
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Content generation to be distributed across multiple platforms and networks.
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Develop content to promote the mission in conjunction with the wider team.
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Preparing presentations, and proofreading manuscripts.
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Act as the internal communications and marketing champion looking for opportunities for promotion, knowledge sharing and embedding our mission across our community and succeed in increasing participation by creating growth opportunities through our partners, funders and our community.
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Contribute to the multi platform transformation of communications to reach their goals.
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Ensure your work aligns with strategic goals working collaboratively with the senior managers for all activity and reporting. A key element in this role is adhering to procedures, principles and protocols
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Implement a framework for collecting, storing, updating and reporting data and insights.
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Assist in the research process by collecting and storing analytical data.
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Ensure the views of underrepresented people with experience guide your work and actively seek opportunities to involve our community in content and product development
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Provide flexibility and undertake other duties that may from time to time be necessary, and that are compatible with the nature and grade of this post
The client requests no contact from agencies or media sales.
Position Type: Permanent
Hours: Full time
Salary: £55,279 - £61,421 per annum plus benefits
Closing Date 12/05/2024
The Royal Society of Chemistry (RSC) is looking for a CRM Salesforce Manager to join us on a permanent basis.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge office or London office, however we are currently embracing hybrid working, and therefore you will have the opportunity to also work mostly from a UK location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge and London offices and travel as required in their role. This role is expected to involve occasional UK travel and some flexibility to manage fluctuations in workload/programme priorities.
The role
We have embarked on a Digital transformation journey as a core pillar of our 5 year organisational strategy. The RSC has a publicly stated ambition to be a fully open access publisher by 2028, requiring a transformation in our B2B and B2C relationships. Salesforce CRM will play a significant role in supporting this shift.
This role will play an important role in developing our use of the Salesforce platform in a strategic and sustainable way, working with stakeholders to understand wants and needs in order to develop a vision, strategy and roadmap. Own the strategy and roadmap for the CRM at the RSC, including for the Salesforce platform.
As a CRM Manager you will maintain knowledge and awareness of the latest updates and releases to sure we are making good use of the platform in line with our business objectives. You will be able to shape and develop business opportunities, develop prioritised roadmaps and present to board level stakeholders to secure buy-in and approval for key initiative.
What we are looking for:
• Proven experience of CRM best practice and trends including Salesforce.
• Salesforce Administrator Certification/familiarity with Apex core concepts.
• Able to take a strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy; experienced in leading and delivering projects at both enterprise and operational level.
• Able to shape and develop business opportunities, develop prioritised roadmaps and present to board level stakeholders to secure buy-in and approval for key initiatives.
• Excellent interpersonal and communication skills - comfortable translating a non-technical brief into technical requirements, equally comfortable explaining technical information to non-technical audiences.
• Extensive knowledge of Salesforce platform including Sales, Marketing and Service Cloud.
• Experience administering a large Salesforce implementation ideally within a non-profit environment.
• Proven experience in negotiating significant contracts and managing key suppliers; maintaining supplier relationships and planning and deploying in-demand resource to optimum use.
• Excellent project management skills and knowledge of Agile work practices; ability to work in a fast-paced, agile environment.
• Excellent analytical and problem-solving skills.
• Experience of line management and staff development.
• Knowledge of database systems.
• Understanding of digital marketing.
A full job description is available here.
About the RSC
The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from print journals. This requires a market-led and ‘outside-in’ thinking approach to product and service innovation.
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced parental leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
Apply for this job online.
You may also have experience in the following: CRM Manager, Salesforce, Customer Relationship Manager, Customer Relationship Management, CRM Executive, Customer Success Manager, CRM Marketing Manager, CRM Database Administrator, CRM Analyst, CRM, Data Analysis, etc
REF-213 694
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team.
Responsibilities of our CRM Technical Lead:
As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department.
What we’re looking for in our CRM Technical Lead:
- Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential
- Experience in product ownership/leading CRM replacement projects or large process change - essential
- Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders
- Exceptional communication skills and ability to deal with all departments across the organisation
- Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services
- Organised with good planning skills
- Understanding of cloud hosting services
What we can offer you:
- salary of up to £48,444 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 6th May 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Travel required: Home based in Greater Manchester - travel required within region and occasional travel out of area including 121's and staff conferences (this role requires the post-holder to hold a valid driving license and have access to a car)
Role outline and purpose
Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:
· Develop and execute a strategic plan for reducing the need for food banks’ services locally.
· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.
· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.
Role responsibilities
· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.
· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).
· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required.
· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.
· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.
· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.
Person Specification
Technical skills and minimum knowledge:
· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.
· Experience of working innovatively and creatively.
· Experience of complex problem solving and responding to crisis situations.
· Strong organisational skills and experience of managing competing priorities within challenging timescales.
· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills.
· Persuasive and effective coach, presenter and trainer.
· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation.
· Ability to think critically and strategically.
· Ability to manage partnerships with multiple stakeholders (internal and external).
Key Stakeholders
· The food bank network
· Area Manager colleagues (UK-wide)
· Network Support & Grant Giving
· Pathfinder team
· Financial inclusion team
· Safeguarding team
· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme. You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support.
You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.
Our current fundraising activities vary to include a wide range of supporter led events (Team CF [1]), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day [2] and Festive fundraising [3].
The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.
Typical responsibilities in the role are:
- To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately.
- To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
- Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
- To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
- Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively.
- Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity.
This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.
We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.
Our benefits include 30 days annual leave plus bank holidays, flexible working, Employee Assistance Programme, pension, healthcare cash plan and more.
Salary: £27,000 plus £450 home-based allowance per year
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form.
The closing date for applications is Wednesday 8th May.
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief) sex, sexual orientation or union membership.
REF-213 598
Travel required: Home based within North East of England - travel required within region and occasional travel out of area including 121's and staff conferences (this role requires the post-holder to hold a valid driving license and have access to a car)
Role outline and purpose
Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:
· Develop and execute a strategic plan for reducing the need for food banks’ services locally.
· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.
· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.
Role responsibilities
· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.
· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).
· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required.
· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.
· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.
· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.
Person Specification
Technical skills and minimum knowledge:
· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.
· Experience of working innovatively and creatively.
· Experience of complex problem solving and responding to crisis situations.
· Strong organisational skills and experience of managing competing priorities within challenging timescales.
· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills.
· Persuasive and effective coach, presenter and trainer.
· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation.
· Ability to think critically and strategically.
· Ability to manage partnerships with multiple stakeholders (internal and external).
Key Stakeholders
· The food bank network
· Area Manager colleagues (UK-wide)
· Network Support & Grant Giving
· Pathfinder team
· Financial inclusion team
· Safeguarding team
· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for an experienced individual to join our team as a Power BI Developer. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £43,003 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The small yet busy Solution Delivery Team is expanding from six to ten employees, sitting within the IT Department. The team work within Cats Protection to identify issues and provide technical solutions, utilizing both off the shelf products or in-house developed solutions as required. Internal solutions are built using a range of technologies focused around the Azure Stack, including low code/no code solutions, the Power platform, T-SQL and other technologies as required.
Responsibilities of our Power BI Developer:
As a Power BI Developer you will be working with a number of departments within Cats Protection to understand their data and reporting requirements. You will need to identify any quality issues with their data, as well as work with the departments on how best to resolve historic data issues and improve processes to ensure future data is captured to a high standard. The data will then need to be moved in to our Power BI platform where you will create user friendly and accurate reports to show this data.
Current projects include:
- Supporting existing reports and dashboards for Neutering Finance to track processing times and backlog
- Building a number of reports for our Volunteering teams to track foster home inspections, volunteer availability, and surveys of the volunteers
- Supporting a network of Power BI Champions within the organisation, providing them with data and supporting them in finetuning reports to better inform decision-making
What we’re looking for in our Power BI Developer:
- At least 3 years of experience using Power BI and extracting data from SQL, Excel and SharePoint.
- Experience presenting data in a format that users can understand
- Knowledge of the PowerApps platform
- Knowledge of Azure Data Factory and ETL processes
- Someone with a logical, analytical approach to problem solving
- Knowledge of the appropriate professional and/or legal data standards
- A customer focussed individual
- A keen eye for detail, ensures all work is carried out to a high standard
What we can offer you:
- salary of up to £43,003 per annum plus excellent benefits
- generous annual leave entitlement
- Flexible working options
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 13th May 2024
Virtual interview date: 21st & 22nd May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
When a child or young person is diagnosed with cancer, their whole world (and their family’s) can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood.
We’re there to make sure that happens.
We believe children and young people with cancer are more than their diagnosis. And we’ll stop at nothing to make sure they have the right support and the same opportunities as everyone else.
We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.
About the role
This new role within the newly formed Brand and Marketing Communications team will play a key role in our in-house creative studio, creating engaging and inspiring content. The successful candidate will develop creative concepts and bring them to life through innovative and inclusive design across multiple channels.
You will join our growing Brand and Marketing Communications team and work collaboratively with our in-house brand and digital teams as well as the wider organisation.
Most importantly you’ll champion our work and raise the voices of children, young people and their families living with cancer to ensure they get the support they need.
We’d love to hear from you if:
• You have significant relevant experience of designing content for different platforms and channels.
• You understand the importance of developing and adapting designs to meet different audience needs.
• You love to champion creative storytelling that helps grow recognition of a brand.
• You have extensive experience of graphic design, motion design and art working in a studio or an in-house creative team.
Application timeline
Applications close on Monday 27 May 2024
First interviews – Tuesday 4 June
Second interviews – Monday 10 June
Please note if you are selected for interview you will be asked to send your portfolio in advance of the first interview.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritized communities and creating equitable opportunities for all. We are passionately committed to taking action and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
Location: Home-based
Contract Type: Permanent
Hours per week: 35
Salary: £32,091 - £33,764 (Depending on location)
Closing Date: 27 May 2024
Interview dates start from: 4 June 2024
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
To find out more about our benefits package, have a look at our website.
If you join us, you will be part of a community that is committed to making a difference in the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience in the following: Visual Content Creator, Creative Content Designer, Brand Storyteller, Visual Communication Specialist, Creative Studio Designer, Multimedia Content Producer, Visual Brand Ambassador, Inclusive Design Advocate, Graphic and Motion Design Specialist, Creative Design Lead, etc.
REF-213 561
Urban Saints are looking for a Resources Coordinator to join the team as maternity cover. This is a key role that will oversee Urban Saints' online digital resources platform (Energize). The platform has a growing customer base, and with increasing opportunities to equip youth workers in reaching young people who are not stuck into church, this role is an essential one to ensure our subscribers are well-resourced to reach the young people they encounter.
A successful candidate will be able to use their writing & editing skills to curate and improve digital content on our Energize platform, as well as being able to use their excellent customer-service skills to ensure that our subscribers' needs are met.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.