Digital delivery manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Events & Community Fundraising Manager is an integral part of our ambitious and forward-thinking Fundraising & Communications team.
This postholder will deliver The Connection at St Martin’s Events and Community Fundraising activity. They will line manage the Events & Community Fundraising Assistant, with a particular focus on their work on our annual Pilgrimage event. They will work in conjunction with the Director of Fundraising & Communications to develop and implement an action plan for these important functions.
This role will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our emerging Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
This role requires someone with a strong track record in Events and Community Fundraising, with a solutions-focussed mindset. They will need experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
Salary: £41,599 - £45,097 (scale points 26-30)
Closing Date: Friday 30th January
Interview Date: Tuesday 10th February
Full Time, Maternity cover from March 2026 to January 2027
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.
This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.
To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.
As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.
If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time (0.8 FTE, 30 hours)
Closing Date: Sunday 1st February
Initial Interviews: Wednesday 4th / Thursday 5th February – Online
Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.
You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.
You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.
The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.
Main duties
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Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce
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Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom
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Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment
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Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives
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Manage the build and development of programme application sites with input from programme leads
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Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements
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Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion
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Manage the two-way sharing of application and engagement data with universities and delivery partners
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Support the communication of data and insights in Salesforce through the creation of dashboards and reports
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Prepare data for annual HEAT submissions
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Support the Senior Impact and Evaluation Manager with data and analysis when required
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Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who the following:
Skills:
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High degree of initiative and the ability to take responsibility and prioritise own workload
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Strong problem solving and analytical abilities
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Organised, independent and able to work to deadlines
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Ability to think strategically
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Excellent attention to detail
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Demonstrates a willingness to learn
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Excellent verbal and written communication
Experience
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Experience as a Salesforce administrator, particularly in the non-profit sector
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Understanding of UK GDPR principles and compliance
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Proficiency in Microsoft Excel and the Office suite
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Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs
Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:
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Knowledge and experience of the higher education, education, and/or non-profit sectors
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Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker
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Holding a Salesforce Administrator Certificate
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Project management training
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £42,025-£45,000 per annum
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check will be required
Interviews
Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
£45,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.
The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.
This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.
Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.
What we’re looking for:
· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others
· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.
· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and a covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 07 February 2026
Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Racing Welfare is the charity that looks after all horse racing’s people, other than jockeys, from the beginnings of their careers through and beyond into retirement.
As Digital Marketing Manager, you will be a key member of Racing Welfare’s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry.
This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications.
What you’ll do
• Lead the planning, delivery and evaluation of Racing Welfare’s digital marketing and communications activity across owned digital channels.
• Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare’s digital communications.
• Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment.
• Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments.
• Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva.
• Manage and develop Racing Welfare’s websites and digital platforms.
• Support awareness campaigns and fundraising activity through well planned, effective digital communications.
• Use insight and performance data to analysis and improve engagement over time.
• Attend welfare, fundraising and industry events where required, to capture content for digital channels.
What you’ll bring
• Proven experience delivering high quality digital marketing and communications activity across multiple platforms.
• Strong creative and design capability, with experience producing marketing materials and publications.
• Excellent written and verbal communication skills, with strong copywriting ability and attention to detail.
• Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation.
• Strong knowledge of digital analytics, reporting and performance measurement.
• Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities.
• Experience of line managing and/or supporting an assistant team member.
• Confidence using Adobe Creative Cloud, ideally including InDesign and Canva.
• Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare.
Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive.
This is an office-based role located in Newmarket, with some travel within the UK required.
The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date.
Salary: £38,000 to £41,500 DOE
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates.
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974.
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a flair for design and the ability to create engaging content for various digital channels?
We are looking for an experienced digital communications professional to join Cherry Trees at an exciting time in the charity’s development, helping to grow its reach and outstanding reputation in supporting children and young people with complex disabilities.
This is a busy and varied role, working closely with the Communications & Marketing Manager and the Head of Fundraising and Communications to raise awareness, increase visibility, and support fundraising.
You will play a key part in delivering Cherry Trees’ digital content and developing our social media presence, finding innovative ways to expand our reach through engaging, audience-specific content. Responsibilities include supporting website content development, managing social media accounts, growing our following, and assisting with regular e-communications to external and internal audiences. You’ll liaise with children and families supported by the charity, as well as supporters, colleagues, volunteers, and trustees, to create impactful content.
In summary, this role connects Cherry Trees to the community—conveying the importance of our work, promoting our outstanding care, demonstrating its impact, and motivating people to support us through donations, fundraising, and volunteering.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview dates
- First stage interview - Thursday 19th Feb online via Teams
- Second stage interview - Thursday 26th Feb in person in a central London location TBC
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DBS: Basic DBS check required
Location: Camberwell or hybrid with travel up to 2 – 4 times per month
Ref RGM-261
Application Deadline: 9:00am on 2 February 2026
We are seeking strategic leader to join us as Risk and Governance Manager. This is a pivotal role in supporting effective decision-making, regulatory compliance, and maintaining assurance frameworks.
About St Giles Trust
St Giles Trust is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, we have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. We are now a national organisation, working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million. As we deliver our ambitious five-year strategy, we are determined to continue growing our reach, our impact, and our ability to change lives through empathy, trust and opportunity.
About the Role
St Giles is seeking a highly skilled and committed Risk and Governance Manager to lead our governance, risk, and compliance functions. You’ll join a passionate team within the People, Risk and Safeguarding Directorate, providing expert guidance to senior leaders and the Board, and ensuring we maintain the highest standards of regulatory compliance and strategic assurance.
To be successful in this role:
You will have significant experience in governance, risk management, or compliance leadership roles with a strong understanding of charity governance, regulatory reporting, and risk frameworks. Being adept at managing multiple priorities under pressure, with high levels of accuracy and discretion is essential, as is excellent communication and interpersonal skills are essential including being able to influence, inform, and partner with stakeholders at all levels.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, visit our website via the apply button.
Application Deadline: 9:00am on 2 February 2026
Interview Date: 18 February 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Location: Hybrid / The Grange, Wycombe Road, Saunderton, Buckinghamshire, HP27 9NS
Hours: Full-time, 35 hours per week
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
The Website & UX Manager will own our website performance and user experience. You will oversee the ongoing performance, optimisation, and governance of our website — ensuring it’s engaging, accessible and aligned with our strategic goals, communicates our mission and drives people to take action. This role bridges user needs, organisational goals, and technical delivery, working closely with internal teams and external suppliers to continuously improve digital experiences.
Full details about the role can be found in the Job Description.
About you
Essential:
- Strong understanding of UX principles, usability, responsive design, and accessibility best practice
- Experience improving website performance and effectiveness, using insight to increase impact
- Confident using web analytics, SEO, conversion optimisation, and user research to inform decision-making and drive continuous improvement
- Experience working with CMS platforms (e.g. WordPress or similar)
- Strong project management and organisational skills, with the ability to manage multiple priorities and external dependencies
- Experience briefing and managing external developers or agencies
- Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams
- Strong attention to detail, with a clear commitment to inclusivity and user-centred design
Desirable:
- Experience in the charity or non-profit sector
- Understanding of data privacy, GDPR, and digital safeguarding
- Knowledge of HTML/CSS and/or design software
- Familiarity with CRM systems and online donation journeys
For further information and to apply, please visit our website via the apply button.
Closing date: 22nd January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead quality and innovation in adoption – and make a lasting impact.
Position: Adoption Quality and Development Lead
Location: Based in Reading with hybrid working arrangements
Contract: Permanent role. Full time (37 hours per week) or part-time (4 days per week may be considered).
Salary range: Starting Salary Range from £49934 to £58256
About the role:
This is an exciting opportunity to join our team in a newly created position which is a reflection of our dedication to ensure the highest standards of quality and continuous improvement across our adoption services.
The Adoption Quality and Development Lead plays a key role in supporting the delivery of high-quality adoption and adoption support services. The post holder will lead on quality assurance activities, policy development, complaints investigations, and specific projects, ensuring compliance with regulatory standards and contributing to continuous improvement. They will be one of PACT’s agency decision makers. They will also manage projects such as the birth relatives project and support digital and training initiatives. The role requires collaboration across teams, liaison with external agencies, and occasional cover for Team Managers.
About you:
We are looking for a qualified and registered social worker with substantial post-qualification experience in adoption and children’s services, including quality assurance and inspection preparation. You will have excellent knowledge of adoption legislation and standards, strong analytical and organisational skills, and the ability to influence and advise at all levels.
This is a fantastic opportunity for someone who is passionate about driving quality and innovation in adoption services. You will have access to learning and professional development opportunities and the chance to make a real difference to the lives of children and families.
We realise that this may be a role that is unique to PACT. Other relevant roles you may have experience of could include: Team Manager; Adoption Team Manager; Adoption Practice Manager; Practice Manager; Adoption Service Manager; Service Manager; Quality Assurance Manager; Social Work Team Lead; Social Work Team Manager etc
About PACT:
PACT is a long-standing, established charity and has been building and strengthening families since 1911. We have a long history of providing adoption services and specialist adoption support for life. As an independent adoption charity, PACT has been rated outstanding by Ofsted three times in a row in 2014, 2017 and 2023.
PACT has a stable and committed workforce, with a passion to support families and a desire to deliver the highest quality services. Last year, PACT found loving and permanent homes for 84 children.
For further information, contact email and details on how to apply, please visit our website.
Closing date: Friday 23rd January 2026 (midday)
Interviews are planned for: Monday 9th February 2026
We look forward to hearing from you. Early application is encouraged. We will review applications received throughout the advertising period and may close the vacancy or interview earlier than stated.
Please do not submit your CV; only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period. All opportunities are based in the UK
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.
1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).
2. Develop grant writing, apply for grants, and manage fundraising activities.
3. Develop external relationships as appropriate to support fundraising and events.
4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.
5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.
6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.
7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans
8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.
9. To carry out other duties that may reasonably be required in line with the role.
The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Digital Media & Events Officer to join a Global Sustainability Charity. The Digital Media & Events Specialist is an important hands-on role responsible for delivering high-quality digital media, design, and event communications that support organisational visibility, engagement, and growth. The role combines creative digital production with operational ownership of content channels and events, ensuring that campaigns, newsletters, websites, and virtual and in-person events are delivered to a consistently high standard.
Key responsibilities of the role:
- Design and produce on-brand digital assets for web, social media, email, presentations, and events
- Create and edit short videos, reels, animations, GIFs, and motion graphics for organic and paid channels
- Develop adaptable templates and asset variations optimized for different platforms
- Maintain and update brand guidelines for consistency, accessibility, and quality
- Design and update PowerPoint decks for external presentations and events
- Plan and manage content calendars for LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
- Collaborate with stakeholders and copywriters to create engaging content with clear calls to action
- Monitor engagement, respond to queries, and support social listening/community management
- Design and adapt creative assets for paid campaigns across Meta, LinkedIn, Google, etc.
- Support creative testing and analyze performance metrics (CTR, CVR, engagement)
- Prepare platform-compliant assets and manage creative libraries/version control
- Design and update website assets, landing pages, and blog graphics; perform basic CMS updates
- Ensure SEO-friendly digital assets (file naming, alt text, size optimization)
- Manage newsletter production and distribution (content gathering, layout, QA, scheduling)
- Design email headers, modules, and templates for CRM and marketing campaigns
- Provide digital and media support for in-person, hybrid, and virtual events
- Coordinate event-related assets (speaker packs, templates, holding slides, run-of-show materials)
Ideal candidate profile:
- 3–5+ years’ experience in digital media, content production, or communications roles
- Strong portfolio demonstrating digital design, video or motion content, and multi-channel delivery
- Proficiency in digital design and production tools such as Adobe Creative Cloud, Figma, Canva, or equivalent
- Experience managing social media channels and producing platform-native content
- Hands-on experience with CMS platforms (e.g. WordPress) and email marketing tools
- Familiarity with performance marketing metrics and creative testing
Length: 6 months temporary to permanent
Rate: £23 - £24 per hour
Location: Charing Cross, London
Working hours: Full-time (35 hours per week)
Working pattern: Hybrid (3 days per week on site)
Job Reference: J92887
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.
We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.
This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.
As part of the Digital Service team, you will:
- Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
- Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
- Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
- Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.
You will also:
- Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
- Champion a collaborative, inclusive, and data driven culture across digital teams.
- Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview Details:
Interview Date: 24th – 26th February
Format: Virtual interview
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
If you would like an informal conversation about the role specifically, please get in touch
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.
Essential Criteria:
- Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
- Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
- Expertise in designing and implementing data collection methods, instrumentation, and governance.
- Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
- High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
- Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
- Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.
Desirable Criteria:
- Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.