Digital delivery manager jobs
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.
The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).
Income generation and strategy
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
- Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
Events and relationship management
- Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
- Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
- Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
Interview date: TBC
Staff benefits include free staff parking, and more… read more below
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Lead Software Engineer - FTC
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. In order to make this happen, we need to operate with best in class Digital and Technology tools and platforms.
So, join us as we embark on a major journey of transformation across our digital, data, and technology offering! The Lead Software Engineer will play a critical, hands-on role in shaping this future.
We are investing in a new website platform that will provide an improved user experience, be built and operated using modern Tech (e.g. React, headless CMS, CI/CD) and be a foundation for continued future optimisation. The website will unlock the ability to attract more users (via increased visibility on search engines and repeat visits) and increase the number of people donating online for a cure.
This role will be the senior technology team member on the new website project team, ensuring that the solution designed and delivered primarily by our website development partner is using modern approaches and tools. In addition, this person will actively take part in the development and test of the website platform and ultimately be the internal technical owner of the platform for ARUK.
The post holder will report into the CIO but work day to day with the Digital Engagement team to deliver the new website platform.
This is a 24-month fixed term contract.
Key Responsibilities:
· Act as the internal technical owner of the new website platform, providing strong technical leadership, governance, and assurance across its design, build, and operation.
· Provide technical oversight and direction to the appointed Digital / website development partner, ensuring best practice engineering approaches, tooling, and standards are applied throughout delivery.
· Own and make key technical design decisions, ensuring the website platform:
o Uses modern web and cloud‑native technologies (e.g. React, headless architecture).
o Uses modern technical approaches for code management, build and deployment pipelines (CI/CD).
o Aligns with Alzheimer’s Research UK’s broader enterprise architecture, security standards, and technology roadmap.
o Integrates effectively with existing and future Alzheimer’s Research UK’s systems (e.g. CRM, fundraising, analytics, marketing platforms).
· Actively contribute as a hands‑on software engineering individual contributor during the build and test phases, including:
o Reviewing and contributing to code where appropriate.
o Supporting technical problem‑solving and performance optimisation.
o Participating in testing, release, and deployment activities.
· Work closely day‑to‑day with the Digital Engagement team, ensuring technical delivery supports user experience, content, fundraising, and optimisation objectives.
· Establish and embed good engineering practices for the platform, including documentation, environment management, deployment, monitoring, and support handover.
· Take technical ownership of the platform post‑launch, supporting continuous improvement, optimisation, and future enhancements.
Knowledge, skills and experience needed:
· Strong professional experience as a senior software engineer / lead software engineer working on modern website or digital platforms.
· Ideally a full stack engineer with strong front-end skills (our main languages/ frameworks are React and Python/Django).
· Proven experience with modern front‑end and web architectures, including:
o React (or comparable modern JavaScript frameworks).
o Headless CMS and API‑driven architectures.
o CI/CD pipelines and automated testing practices.
· Experience acting as a technical owner or lead for an app or website.
· Experience working with modern code management tools e.g. github, bitbucket) and of version control/code branching approaches.
· Experience using AI tools to improve engineering efficiency e.g. Cursor, Claude code, github copilot.
· Knowledge of code build and deployment processes
· Solid understanding of cloud‑hosted, scalable, and secure web platforms, including performance, resilience, and security considerations.
· Experience integrating websites with wider digital ecosystems (e.g. CRM, analytics, marketing automation, donation/payment platforms).
· Ability to operate effectively as both a hands‑on contributor and a senior technical advisor, balancing strategic oversight with practical delivery.
· Experience working in an agile environment using development workflow tools such as JIRA.
· Strong communication skills, with the ability to explain technical concepts clearly to non‑technical stakeholders
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £63,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders. They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.
As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.
The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation.
This role will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.
Main Responsibilities
Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include:
Social media:
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Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.
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Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
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Manage paid advertising strategy on social media, overseeing relationship with external agencies.
Website:
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Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.
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Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience.
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Use insights and analytics to monitor the success of the website e.g. Google Analytics.
Materials development and dissemination:
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Ensure all work is completed within brand guidelines.
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Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors.
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Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.
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Basic design and video-editing support of communications and marketing collateral.
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Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans.
Situational awareness and research:
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches.
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Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.
Strategy development:
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with wider teams to support the development of tailored digital communications strategies
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Manage limited budgets for the digital growth strategy.
Reputational and risk management:
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Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents the organisation with senior stakeholders
External relationships:
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Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.
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Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency.
Campaigns and events management:
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Develop creative digital marketing campaigns that promote our brand and further engagement objectives.
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Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.
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Provide digital support and advice for organisational campaign and event priorities.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal comms and knowledge management:
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work.
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Act as a brand ambassador for the whole organisation.
Internal relationships:
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Line management of the Communications Officer.
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Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ability to manage or coordinate staff across the organisation.
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Ensure the work produced across the team is of high quality and reflective of organisational values.
Contribute to CUK mission and its strategic objectives:
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Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation.
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Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department.
Learning, expertise & DEI
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Keep up to date with comms developments, good practice in third sector etc.
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Train others with relevant and helpful advice and technical support
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Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work
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Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation.
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Be alert to and manage the impact of DEI issues for direct reports and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
Experience
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team and manage work of others (preferably line management) (E)
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Expertise managing social media platforms (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Expertise managing email marketing (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Experience of video production and editing (D)
Key skills and knowledge
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, WordPress, Drupal etc) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies (D)
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Proficient in SEO (D)
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Strong understanding of brand and design principles (D)
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An understanding of Citizens UK’s national campaign areas (D)
Personal qualities & values
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An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E)
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A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E)
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A strong team player, fostering a collaborative and inclusive working environment. (E)
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Takes accountability (E)
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Creative and curious (E)
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Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Application timeline
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Applications open 18th May:
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Applications close: 7th June
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Interviews to be held on 16th or 24th June
The client requests no contact from agencies or media sales.
Make a Real Difference in a Child's Life
At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures.
As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Digital Loyalty Manager to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value.
What You'll Be Doing as the Digital Loyalty Manager
- Developing digital stewardship and loyalty strategies to maximise the lifetime value of supporters and customers
- Identify and drive growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases
- Lead, motivate and empower the wider digital loyalty team, harnessing their expertise and building capabilities through effective leadership
- Build a culture of high-performing multi-disciplinary teams from across the charity to drive performance through integration and collaboration
- Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision
This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's which combines strategic planning with operational delivery. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children.
What We're Looking For
We're looking for a Digital Loyalty Manager who has:
- Substantial digital/email marketing and fundraising experience with a track-record of success
- Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey
- Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects.
- Experience of using customer/supporter and market data to inform ideas and strategic plans
- A significant understanding and knowledge of digital marketing and how this can support acquisition and growth.
- Excellent written, communication and interpersonal skills
You'll also be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with the Association of Anaesthetists to recruit for the organisation's interim Digital Project Manager. For over 90 years, the Association of Anaesthetists have set standards, shared knowledge, and supported thousands of people.
With over 10,000 members, the organisation represents the life-changing, life-saving profession of anaesthesia worldwide. Its mission is to safeguard patients by educating, supporting and inspiring every anaesthetist throughout their career, enabling them to provide the best care in every healthcare setting.
Interim Digital Project Manager
Contract: Full time, 18-month fixed term contract
Salary: £45,077 per annum
Location: Hybrid role between home and London office, with ideally two days per week in the London office
Closing date for applications: 9am on Monday 15th June
Interviews: week commencing 22nd June
The interim Digital Project Manager will be responsible for planning, coordinating, and delivering a portfolio of digital and systems projects across the Association. This role encompasses hands-on management of multiple projects ensuring that key systems such as website, HR, finance, customer relationship management (CRM) and learning platforms are effectively implemented, integrated and optimised to support the Association's strategic objectives.
The post holder will work across internal teams and with external suppliers to ensure that projects are planned, coordinated, delivered on schedule and within budget. This is a wonderful opportunity to play a key role within an organisation that delivers vital service to anaesthetists worldwide.
Core responsibilities within your role will be:
- Manage the end-to-end delivery of the website redesign project, including planning, governance, supplier management, and delivery against timelines and budget
- Develop test scripts and manage the end-to-end user acceptance testing cycles
- Communicate with all stakeholders in a timely and clear manner and provide status reports and updates as required
- Work with the educational events team to deliver a tender process for a new learning management system (LMS), including requirements gathering, supplier evaluation and selection
- Plan and coordinate the implementation of the selected LMS, liaising with other teams to ensure seamless integration to the CRM and website
- Manage any data migration to the new system
- Work with the Finance team to review and identify areas for improvement on the effectiveness of current core finance system
- Identify opportunities for automation and process efficiency and integration between systems to reduce duplication and manual processes
- Support the selection and implementation of any solutions identified
- Provide project management support to other teams as needed for other IT projects
- Identify opportunities to streamline current workflows and improve user experience across systems
- Manage relationships with external suppliers and implementation partners, ensuring quality delivery and value for money
- Oversee ongoing external supplier engagement and performance
We'd love to hear from individuals with the following core skills and experience:
- Proven experience delivering complex digital or systems transformation projects on time and on budget
- Strong project management experience, including managing multiple workstreams simultaneously
- Experience of project reporting, risk and budget management
- Experience of delivering website redesign and content management system projects
- Experience managing third-party suppliers and procurement processes, including tenders
- Demonstrable experience of developing user testing scripts and managing cycles of user acceptance training
- Strong understanding of digital systems, integrations, and business process improvement
- Demonstrable ability to work across business functions, with excellent stakeholder management, negotiation and communication skills
- Ability to translate business requirements into clear specifications and practical, deliverable solutions
- Analytical mindset with the ability to use data to inform decisions and measure impact
- Knowledge of finance systems and automation tools or HR systems
- Experience working with customer relationship management systems (ideally Microsoft Dynamics)
- Experience improving data quality, reporting, and data governance
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to this job.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this.
We are looking for a Public Affairs and Campaigns Manager to join the Policy and Advocacy team. At a pivotal moment for Leukaemia UK, they will lead and manage our political influencing work, ensuring our profile and reputation remains high and we are able to influence political decisions.
With our new strategy period beginning in 2027, over the next 5 years we plan to increase our investment into ground-breaking research and campaigning to improve diagnosis, treatment and care. We are in a period of significant growth, investing to grow our income, profile, influence, engagement and impact.
Having developed our policy, public affairs and campaigns function over the current strategy period, this role will help take this to the next level and play a key role in strengthening our ability to influence change across the UK.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and related conditions.
As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and used to working at pace to maximise our collective impact. We are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
We are looking for a self-motivated Public Affairs and Campaigns Manager to join our team, taking a leading role in shaping and delivering Leukaemia UK’s influencing and campaigning activity to drive policy change. The successful candidate will be an innovative, driven and forward-thinking individual with a proven track record of delivering impactful public affairs and campaigning work within the health charity sector. You will work closely with the Head of Policy and Advocacy and the Policy Officer to ensure a coordinated, insight‑led and strategically aligned approach to policy development, public affairs and campaigning activity across the organisation.
The Public Affairs and Campaigns Manager will be instrumental in strengthening and growing the charity’s profile, influence and impact among political stakeholders and senior civil servants across all four UK administrations. This role will ensure that the ‘patient voice’ is heard and acted upon by key decision-makers, while also ensuring that the needs and priorities of individuals affected by leukaemia are understood, represented, valued and embedded within our influencing and campaigning strategies.
Alongside this, you will lead the development of creative and innovative campaigning approaches, using a range of tactics to effectively engage supporters, partners and policy makers in our work. You will create compelling opportunities for stakeholders to join our efforts to drive policy change, and ensure that our campaigns are visible, impactful and aligned to our policy priorities.
You will work closely with the Communications team to ensure that campaigning to drive policy change is clearly understood, amplified and embedded across digital channels and content strategies, maximising reach, engagement and impact. You will also support with identifying and developing new opportunities for PR, media engagement and thought leadership to strengthen Leukaemia UK’s position as a credible and influential voice in the sector. You will be representing Leukaemia UK in multiple charity coalitions and forums to ensure that leukaemia is represented on the political agenda.
The successful candidate will be adept at articulating evidence-based policy positions to policy makers, healthcare professionals, researchers, effectively representing the perspectives of those affected by leukaemia. They will have the ability to influence a wide range of senior stakeholders to drive progress and bring about meaningful change. A strong understanding of the external political landscape, coupled with exceptional communication skills and attention to detail, is essential.
This role does not currently include direct line management responsibility but will play a key role in coordinating activity across the Policy and Advocacy function, with potential to take on management responsibilities as the team grows.
Experience and skills
Essential
- Experience of working within public affairs and/or campaigning, with demonstrable impact in influencing policy or driving change (candidates should have strong experience in at least one of these areas, with an understanding of how they work together)
- Experience of influencing government, policy makers and/or decision makers, preferably within the health, research or charity sector
- Experience of developing and delivering public affairs and/or campaigning strategies, including planning, delivery and evaluation
- Experience of engaging and managing a range of stakeholders, including policy makers, partners, and supporters
- Experience of producing high-quality written outputs such as briefings, consultation responses, or campaign materials to influence decision makers
- Experience of working collaboratively across teams, particularly with communications functions
- Experience of monitoring and evaluating activity to assess impact and inform future approaches
- Experience of delivering multiple projects and programmes in a fast-paced environment
Desirable
- Experience of integrating campaigning with digital, PR or communications strategies
- Experience of identifying PR, media or thought leadership opportunities
- Experience of working in the cancer or wider health policy environment
- Experience of line management or supporting others’ development
Knowledge and personal traits
Essential
- Strong understanding of the UK political and policy landscape, including how decisions are made and influenced
- Understanding of how public affairs and campaigning can work together to drive change, including supporter engagement and mobilisation
- Ability to think strategically and identify opportunities to influence policy and public debate
- Excellent written and verbal communication skills, with the ability to communicate complex issues clearly to different audiences
- Strong relationship-building skills, with the ability to engage and influence stakeholders with differing perspectives
- High level of accuracy and attention to detail
- A strong commitment to equality, diversity and inclusion, and an understanding of the importance of engaging with patients and underrepresented groups
- A proactive, collaborative and solutions-focused approach, with the ability to work at pace
Desirable
- Knowledge of the cancer, research or NHS policy landscape
- Experience of working with patients or in an advocacy capacity
Role Specifics
- Full time: 37.5 hours per week, worked Monday to Friday.
- Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least one day per fortnight and as appropriate, to undertake the proper performance of the role duties regarding internal and external meetings and activities.
- Annual Salary: £40,000 - £50,000
Benefits- We are proud of our benefits
- 36 days holiday per year, including bank holidays- pro rata for part time employees
- Pension – default is 4% employee and 4% employer and we match up to 6%
- Life Assurance – x 4 cover
- Critical Illness Cover
- Cash back healthcare scheme & Employee Assistance Programme (EAP)
- Hybrid Working
- Company sick pay
- Individual training budgets
Applications and interview timings
If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.
Closing Date: 9am Monday 22nd June 2026
- First interviews will be held via Teams on Thursday 2nd July 2026
- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Thursday 9th July 2026
I look forward to hearing from you!
Georgia
Georgia Papacleovoulou
Head of Policy & Advocacy
Leukaemia UK
Together we can find and fund the research that matters most to people living with blood cancer.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Freedom from Torture to recruit an interim Head of Digital and Campaigns.
London based Freedom from Torture is dedicated to supporting survivors of torture to rebuild their lives. Through the provision of specialist therapeutic care, legal and welfare support, the organisation works directly with survivors to support recovery, helping them to heal and to feel safe and strong again.
Freedom from Torture is also a powerful campaigning voice, working tirelessly to expose torture globally and influence policy to secure justice, accountability, and lasting change.
Interim Head of Digital and Campaigns
Start date: ASAP, ideally mid-June
Contract: Part time role working four days per week, for a period of four to six months
Salary: FTE salary is £ 57,766 per annum, with the pro rata salary for four days per week being £46,212 per annum
Location: Hybrid role between home and London office, with two days per week at the organisation's office in Finsbury Park
Closing date for applications: Applications are being reviewed on an ongoing basis
This is a pivotal role within the organisation and the postholder will work closely with colleagues across Fundraising & Communications, Survivor Leadership & Influencing and Clinical Services. As interim Head of Digital and Campaigns you will be responsible for the strategic development, delivery, and analysis of campaigning and engagement activities.
Core responsibilities within your role will be:
- To deliver Freedom from Torture's digital engagement work to support wider organisational goals
- Using insights and analysis, set and measure appropriate campaign KPIs to monitor success of strategy and drive testing and innovation
- To work with senior colleagues to implement integrated anti-torture campaign strategy, ensuring lived experience is rooted in campaign strategy and delivery.
- To work closely with Survivor Leadership & Influencing colleagues to lead the development of public campaigns aligned to the organisation's influencing theory of change
- Managing external consultants to support the delivery of Freedom from Torture's digital programme
- Lead a team of 5 media and digital specialists
- Overall responsibility for Freedom from Torture's social media strategy to support movement building, campaign engagement and fundraising success.
- Support colleagues to ensure online community moderation is consistently and safely managed
- Responsible for generating insights from digital activity and refining and developing activities to optimise success
- Work with the Web Editor to ensure Freedom from Torture's website and other digital fundraising, campaigning and communications platforms are optimised, robust and support the delivery of the organisational strategy
We'd love to hear from individuals with the following core skills and experience:
- Extensive knowledge of digital marketing, mobilisation, social media and website development
- Proven experience in delivering campaign success through digital engagement
- Experience of leading digital campaigning and digital fundraising campaign work
- Substantial experience of successfully leading and managing staff, including managers, with expertise in overseeing others' development around digital mobilisation and engagement, and proven ability to coach people to success
- Significant digital skills and expertise including of leading and managing integrated multi-channel strategies (email, social, PPC, offline) to mobilise the public, win campaigns, grow income, and engage broad audiences
- Excellent understanding of lived experience collaborations and leadership
- Ability to rapidly respond to emerging and developing news moments through digital activity
- Effective communicator with excellent written ability as well as the ability to communicate complex issues clearly to non-specialist audiences
- Knowledge of data protection regulations, particularly GDPR and PECR
We're particularly interested to receive applications from candidates who have the below, although this is not essential:
- Knowledge of human rights and issues affecting refugees and torture survivors
- Knowledge of movement building
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at .
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Position: Digital Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term, 12-month Maternity Cover
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
You’ll start at our entry point salary of £44,339* per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a confident, skilled, and personable Digital Project Manager to help us deliver our ambitious roadmap of projects.
You’ll lead on the delivery digital, creative, UX, campaign and content-based projects. This’ll include everything from the digital and content elements of major campaigns, through to developing new digital tools or content to help people live well with MS.
You’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget, using methodologies that best fit the challenge you’re trying to solve.
This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, dedicated to making a difference for people with MS.
What you will do:
Some key responsibilities include:
- Lead digital projects from initiation to completion, ensuring delivery within time, cost, risk, and quality parameters.
- Manage project plans, budgets, and risks, addressing and escalating changes and impacts on timelines and budgets promptly.
- Build relationships with stakeholders and develop communication plans to keep them and the organisation up to date with project progress and performance.
- Coordinate the development and monitoring of project metrics, ensuring variance and performance are reported to relevant stakeholders.
- Regularly report on project progress and performance, and conduct retrospectives to improve future processes.
- Help refine and evolve the project management methodology within the organisation, mentoring colleagues and promoting best practices in digital project delivery.
- Contribute to quarterly programme planning and alignment across projects.
- Examples of projects you could work on include our welfare campaign in relation to the government’s plans around PIP (Personal Independence Payment), Search engine optimisation initiative or annual winter fundraising appeal.
Who are we looking for?
- You’re someone who genuinely cares – whether about the people we support, the quality of your work, or the teammates around you. You bring heart as well as skill to everything you do.
- You’re organised and methodical, bringing project management expertise to the table without letting process get in the way of progress. When things get complicated, you stay calm, think clearly, and find a way through.
- You’re a natural collaborator. You enjoy working with different teams, you’re good at getting people on the same page, and you know how to have honest conversations when priorities need to shift or timelines need a rethink.
- You’re someone who loves to help refine and evolve project management practices, mentoring colleagues and promoting best practices in digital project delivery.
Please note this is a fixed term 12-month maternity cover position.
Closing date for applications: 9:00 on Monday 8th June 2026
Shortlisted candidates will be invited to interview on 18 and 19 June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

This is an exciting opportunity to join RCR Learning as our Digital Learning Production Scheduler, playing a central role in delivering high quality digital learning experiences for clinical radiologists and clinical oncologists across the globe.
We are building a world class digital learning library that supports doctors at every stage of their careers strengthening professional development, improving clinical practice, and ultimately enhancing patient care.
To help us achieve this, we’re looking for a proactive and detail driven production specialist who can bring clarity, structure and momentum to our digital learning production workflows. As our Digital Learning Production Scheduler, you will own the end to end production lifecycle of multiple digital learning resources: from scoping and scheduling through design, development, quality assurance and release.
What you’ll be doing
- Plan, track and coordinate digital learning production across multiple projects
- Keep schedules and trackers up to date, ensuring everyone has a clear view of deadlines, dependencies and risks
- Work closely with our Learning Designers, Digital Content Developers, SMEs and Project Leads to keep delivery on track
- Maintain strong production processes — intake, prioritisation, reviews, approvals and release
- Proactively identify risks, bottlenecks and slippage, working with the Digital Learning Manager and Digital Learning Project Manager to keep projects moving
- Support rigorous quality assurance, version control and release management
- Contribute to continuous improvement of processes, documentation and production standards
This is a hands on, highly collaborative role at the heart of our digital learning operation.
What you bring
- Proven experience coordinating digital learning or e learning production, from planning to release
- Confidence managing multiple concurrent workflows with clarity and composure
- Strong organisational and scheduling skills — you love a good tracker!
- Experience supporting QA processes, media checks and issue tracking
- Excellent communication skills and the ability to work smoothly with a wide range of stakeholders included external contributors and SMEs
- A highly detail oriented approach and commitment to maintaining consistent standards
- Confidence using project management and collaboration tools such as Asana, Jira, Teams or SharePoint
Experience with SCORM/xAPI standards, accessibility (WCAG), and working with freelancers or external suppliers is desirable, but not essential.
At RCR Learning, you’ll be part of a dynamic, supportive team designing innovative learning solutions that genuinely make a difference to clinical practice. You’ll help ensure that every course we deliver is high quality, accessible and impactful — contributing to better training for doctors and better outcomes for patients.
If you’re passionate about structure, quality and delivering meaningful digital learning, we’d love to hear from you.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required.
We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.
What you’ll do
- Manage and publish content across the CIHT website (news, blogs, events)
- Create compelling content for social media and campaigns
- Plan and deliver content through editorial calendars
- Work with colleagues across CIHT to bring stories and activity to life
- Use insight to improve content reach and engagement
About you
- Strong writing and editing skills
- Experience managing website content (CMS - Umbraco)
- Confident creating content for digital and social channels
- Organised, proactive and able to manage multiple deadlines
Why join us?
- Nationally respected professional body
- Collaborative, supportive team
- Opportunities to grow your digital content career
- Strong commitment to EDI and member impact
How to apply
To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:
1. Why you are interested in this role and working at CIHT
Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.
2. Your relevant experience and skills
Please highlight examples of experience relevant to the role, particularly in:
- writing and editing digital content
- managing website content using a CMS
- creating content for social media
- managing multiple priorities and deadlines
3. What you would bring to the role
Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.
About the role
We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.
This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.
The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.
What you’ll be doing
· Lead the development and delivery of a multi-year fundraising and income strategy
· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity
· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects
· Build and manage strong relationships with funders, partners and supporters
· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)
· Line manage a part-time Fundraising Officer and support volunteers to maximise impact
· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth
About you
We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.
You will bring:
· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)
· A track record of building effective external relationships
· Confidence identifying new opportunities and turning them into tangible outcomes
· Strong communication skills, with the ability to create compelling cases for support
· The ability to manage multiple priorities and work both independently and collaboratively
· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.
Why join us?
Play a key role in shaping the charity’s future sustainability and growth
Work closely with senior leadership and influence organisational direction
Be part of a supportive, collaborative and purpose-driven team
See the direct impact of your work on children and families
Flexible working arrangements
If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.
Shortlisted applicants will be required to complete our application form.
We support children and young people with complex medical needs and their families.



The client requests no contact from agencies or media sales.
We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.
Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.
This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.
Sarah Chick
Head of Programmes
Job purpose
The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.
The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.
Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality.
Key responsibilities:
- Provide strategic leadership for the development, implementation and continuous improvement of Villiers Park’s digital education provision, ensuring alignment with our Theory of Change, priorities and values
- Lead the design and evolution of high-quality digital learning experiences, content and pathways for students, schools, parents/carers and volunteers
- Oversee the adoption and integration of digital platforms and tools, ensuring accessibility, safeguarding, GDPR compliance and scalability
- Drive innovation in digital delivery by monitoring sector trends and embedding relevant approaches to enhance reach and impact
- Ensure digital provision complements and strengthens face-to-face delivery across programmes, working closely with the Head of Programmes and Assistant Directors
- Provide strategic oversight of the use of AI within programmes, ensuring its application enhances learning experiences while maintaining safeguarding and ethical standards
- Provide strategic oversight of the development and ongoing review of physical resources, ensuring consistency, quality and alignment across programmes
- Ensure all resources are inclusive, engaging, curriculum-aligned and reflect organisational standards and brand expectations
- Maintain a coherent approach to resource development, ensuring materials support programme delivery and learning outcomes effectively
- Lead the strategic and operational development of the Leadership Challenge programme, ensuring it is high-quality, sustainable and aligned with organisational priorities
- In collaboration with the Senior Leadership Team, develop and strengthen partnerships with charities, corporates and universities to support programme growth and delivery
- Oversee the development of an appropriate recognition or award framework for participants
- Establish and oversee robust quality assurance and evaluation processes for digital and physical content and delivery
- As a member of the Senior Leadership Team, contribute to strategic planning, budgeting and risk management, and provide quarterly updates to the Board of Trustees.
- Work collaboratively with Fundraising and Communications teams to support income generation, bid development and programme promotion
This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.
Skills and experience:
- Significant leadership experience in education, youth or social mobility sectors
- Knowledge of school and college curricula and the needs of learners aged 13–19
- Proven experience in designing and/or delivering digital learning
- Strong understanding of safeguarding, digital accessibility standards and inclusive design
- Experience developing high‑quality educational resources (digital and physical)
- Ability to lead programmes, manage projects and deliver to deadlines
- Ability to build relationships with colleagues and external stakeholders to further organisational aims and fundraising objectives
Personal attributes:
- A genuine commitment to and care for social mobility and young people’s futures
- Organised and proactive, effectively, prioritising workload and delivering outcomes independently
- Strategic and forward-thinking, with an ability to see the bigger picture
- Collaborative and able to work effectively with colleagues, partners and stakeholders across different functions
- Willingness to learn and develop your own practice and experience
Additional Information:
- The postholder will be required to travel regularly to schools, events and partner organisations
- An enhanced DBS check will be required
- The postholder will hold responsibility to be one of the Deputy Designated Safeguarding Leads
- The postholder will require a full UK driving licence
- Evening work and overnight stays may be required
- Hybrid – location local to our Cambridge office or near to one of our Regional Hubs
Employee Benefits
- 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
- A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
- Training and professional development, including termly staff development days.
- Support from our wellbeing working group and access to an employee assistance programme.
- Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
- Flexibility in working hours.
- Additional sick pay and compassionate leave policies.
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.
Job Description
Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.
As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.
We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.
Your Impact:
- Drive Digital vision: Support the development and delivery of product strategies and roadmaps, ensuring alignment to Marie Curie’s mission and strong stakeholder engagement.
- End-to-End product ownership: Manage the full lifecycle of digital products, from discovery and roadmap planning through to delivery, optimisation, and continuous improvement.
- User-centred design: Conduct user research and use data to design accessible, high-quality digital experiences for diverse audiences including patients, carers, donors, and volunteers.
- Performance optimisation: Use analytics and user feedback to monitor KPIs (e.g. engagement, conversion, donation growth), optimise journeys, and deliver measurable outcomes.
- Lead through collaboration: Build strong relationships with stakeholders across Fundraising, Retail, Marketing, and Technology, balancing user needs, business objectives, and technical feasibility.
Key Criteria:
- Proven experience managing digital products end-to-end within a product-led environment.
- Experience delivering digital outcomes within retail and/or fundraising products; charity sector experience desirable.
- Strong understanding of UX, accessibility, and digital product design, with hands-on experience across the product lifecycle.
- Experience using analytics and insights to inform decisions and optimise performance.
- Experience working in Agile environments, managing backlogs and delivering through cross-functional teams.
- Strong stakeholder management and communication skills, with the ability to influence across complex environments.
- Ability to prioritise competing demands and manage multiple workstreams effectively.
- Awareness of digital trends and opportunities to continuously improve products and services.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 12 June 2026. We encourage early applications as we may close the job advert sooner once we receive a sufficient number of applications.
Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.



