The Brokerage is at a critical and dynamic point having recently launched a strategic re-direction, innovative new services and a relevant new brand.  At the heart of this exciting new direction is ensuring the profile of The Brokerage is both re-positioned as a Changemaker and thought leader, and also increased across key audiences.

As such we are recruiting for a Senior Communications, Marketing and Campaigns Manager to lead on the organisation’s campaigns, brand, external communications, marketing, social media and digital engagement. This includes the development and implementation of a communications and messaging strategy that ensures significant growth in the awareness, engagement and participation in our work from our key stakeholders and beyond.

You will need to share the CEO’s vision of creating a modern, trust - not rule -based organisation that is high-performing and offers its staff the ability to work pro-actively, autonomously and with an entrepreneurial spirit whilst offering a supportive, inclusive and flexible working environment.

VCH is recruiting a Best Practice Adviser in Volunteer Management to support the hundreds of community groups and charities that are delivering vital services across Hackney.

Over the last year, multiple frontline groups have sprung up to deliver essential supplies and services to people suffering the impact of COVID, while hundreds more charities continue to deliver essential programmes for residents to help people live better lives. Many of these groups are overrun with demand, and may benefit from support and guidance to develop programmes to ensure the effective and efficient recruitment and support of volunteers.

We’re seeking someone with previous experience in supporting community and voluntary groups around issues relating to Best Practice in volunteer management, to support new and existing organisations in making the most of their volunteer programmes. Alongside delivering bespoke, 1 to 1 support to individual groups, you’ll also help oversee the development of brand new good practice resources such as engaging training videos, online webinars, as well as facilitating group training courses and discussion forums.

We actively encourage people from all backgrounds to apply for this opportunity as we really want applicants to reflect the diverse demographics of Hackney residents. We are committed to equal opportunities and access for all people.

Digital Information, Advice and Guidance Delivery Manager

On behalf of a fantastic, well-known charity you will use your extensive digital experience to define and deliver the Digital Information, Advice and Guidance, collaborating with and leading subject matter experts in both Services and Digital disciplines.

Via a programme of ongoing Customer and Market Intelligence (research, Customer feedback, web analytics, SEO analysis), you will identify the information, advice and guidance that people with disabilities, their friends and families need to live the lives they choose.

Key responsibilities in the role:

* Responsible for defining, planning and delivering the full Digital Information, Advice and Guidance plan:

* Use a combination of Digital service design & delivery, content marketing, and a sound working knowledge of SEO and Digital development, collaborate with in-house and 3 rd party Digital specialists to deliver best in class Digital information and services
* Use outstanding stakeholder management and a clear understanding of Digital service excellence, to ensure that the information, advice and guidance that we provide works for both the customer and the organisation

* Ensure that audiences and content are prioritised to deliver maximum benefit as early as possible, ensuring the achievement of annual Digital service targets.
* Collaborate with colleagues in Service Development and Digital Delivery to design and continuously optimise Customer journeys, to ensure a well-integrated, excellent overall customer experience
* Accountable for planning and ensuring the delivery and continual refresh of all Services content, working with stakeholders in Operations to prioritise work and Digital to deliver it
* Work closely with the Digital Analyst to ensure that robust and actionable metrics and sentiment analysis are continually monitored.
* Follow a person-centred approach, ensuring that the correct range of channels and optimal set of assets are used for each content area.
* Line manage 1.

The ideal candidate:

* Essential

You must have experience of delivering and leading excellent Digital services as key components of an integrated service offering, as well as experience of delivering large-scale Digital content projects, working with a Digital Delivery and Marketing teams, internal stakeholders and 3rd party Marketing agencies.

* Desirable

It would be advantageous to have experience of strategy implementation and leading organisational and cultural change initiatives, experience of delivering accessible Digital solutions, and experience of conversation design and artificial intelligence.

Benefits

Based in the Office in Reading, with some home working.

£54,414 to £57,133 per annum

Permanent

Full Time

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, they're always keen to support flexible working as best they can.

They offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, they provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

Diversity

The charity welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice.

How to apply

Please call me 02078207305 or email me your CV [email protected] for more information, and we can discuss the opportunity and your fit for the role in more detail.

mothers2mothers (m2m) is an organisation that unlocks the power of women to eliminate childhood AIDS and create healthy families. m2m trains and employs women living with HIV in sub-Saharan Africa as “Mentor Mothers”. Through their training and employment, they become role models who help women and families at health facilities and in their communities access essential services and medical care, start on any treatment they need, and continue with their health journey.

Working with the Communications and Campaigns Manager, you will play a key role in utilising the full digital mix to raise awareness and understanding of mother2mother’s work and partners with key audiences. With an emphasis on driving revenue via digital channels, you will also be taking the lead on content creation as well as paid digital activity.

The Digital Communications Officer will play a key role in the development of a fully integrated digital communications strategy. You will ensure that the website is fully optimised for SEO purposes, as well as leading on the development and delivery of social media campaigns to engage with target audiences. The post holder will also be working closely with the charity’s patrons and ambassadors, and their digital and social teams, to create and identify campaigns.

We are looking for an experienced digital communications/marketing professional who has experience across the digital mix, including web, email marketing and social media.

You will need to have up-to-date knowledge of digital software, such as CMS Systems, email marketing tools, social media management tools, SEO, Google Analytics and a basic HTML ability. You will also need to have a strong content creation background and strong internal stakeholder engagement ability.

This is an open recruitment process and applications will be accepted on a rolling basis.

Overall Purpose

The Communications and Digital Manager will be responsible for overseeing the delivery of Gingerbread’s public facing communication materials, both online and offline, helping to increase our reach and our reputation and bringing our vital work to life.

This includes:

• Responsibility for the ongoing development of Gingerbread’s digital assets, especially Gingerbread’s website and overseeing our social media activity
• Supporting the Head of Communications & Digital, to deliver Gingerbread’s communications strategy
• Supporting the Head of Communications and Digital to embed good digital practice across the organisation
• Planning and ensuring execution of communications across Gingerbread’s various channels, taking a user-centred approach
• Managing the development and delivery of communications and marketing products and monitoring impact
• Acting as a brand champion across the organisation
• Managing the Information Officer and Digital Officer to meet objectives and funder targets

The Communications and Digital Manager will work towards Gingerbread’s vision of a society in which single parent families are valued and where they and their children are treated equally and fairly, and our mission of achieving change through elevating the voices and needs of single parents, and providing support services.

Key Tasks and Responsibilities

Website

• To plan the ongoing and future development of the Gingerbread website through both technical and strategic improvements, working closely with the Head of Communications & Digital and other colleagues
• Managing the relationship with Gingerbread’s website agency, maintaining a prioritised workflow of development plans and ensuring that work is completed and tested on time and within the support contract budget
• Leading on a content strategy for the website, and supporting direct reports and wider colleagues to plan and update content, including taking editorial responsibility for all content produced
• Taking a data-led approach to continuous improvement of the site, including interpreting analytics and other digital data to make recommendations for improvement
• To involve single parents in developing and evaluating our online performance and information, including by supporting colleagues to take a user-led approach to development
• To provide internal expertise on SEO and Google AdWords and support colleagues and direct reports to increase our reach

 Developing and managing Gingerbread’s digital assets and services

• To maintain Gingerbread’s internal communications tools
• To provide technical oversight of peer-to-peer services, e.g. our online forum
• To support direct reports to research, plan and create effective information and multi-media products that meet user and funder requirements
• To work with colleagues to maximise output from other digital resources, including supporting developments in our effective use of mailing programmes and CRM
• Support the delivery of digital service design through user research and testing
• Oversee Gingerbread’s social media channels and identify areas for improvement

Communications, marketing and dissemination  

• Lead and develop concepts for creative, exciting marketing campaigns and communications plans that will increase awareness of Gingerbread among single parents, practitioners and other audiences and enhance Gingerbread’s campaigns, fundraising and operational activity
• Lead on copywriting, design, editing and commissioning of content for corporate, policy, fundraising, information and marketing materials including key publications such as the Annual Review
• Act as a brand champion for Gingerbread across the organisation, supporting with the induction of new staff and ensuring all our communications comply with the brand guidelines as well as developing the brand guidelines as the organisation evolves

Planning and reporting

• Oversee the use of an organisational editorial calendar, enabling the planning and development of segmented communications by channel and audience and the delivery of a coherent programme of content that responds to external hooks
• Planning the delivery of information content and other communications deliverables against funder and user requirements to meet grant and contract targets
• Reporting on performance of communications, digital and information assets regularly as required by funders and colleagues

Managing staff and volunteers

• To recruit, motivate, and manage the performance and workload of the team and volunteers as required
• To work actively to support the development of direct reports, providing support and opportunities from training, coaching, and by delegating effectively.
• To support an open management style, communicating management information well and encouraging staff to contribute to shaping the organisation.

Person Specification

Essential

• Experience of strategically developing a website, including leading on technical and non-technical improvements
• Experience of WordPress or other comparable website CMS.
• Experience of managing agencies and partners to deliver on time and within budget
• A strong understanding of the theory and practice of SEO and online advertising tools including Google AdWords
• Experience of assessing data and user testing insights to identify areas and act on areas for improvement
• An understanding of digital best practice including accessibility and usability
• A firm grasp of existing and emerging digital technologies (from databases and e-fundraising tools to forums), and a genuine interest in staying up to date with trends and requirements
• Communications and copy-writing / editing expertise, with the ability to tailor writing to different audiences and mediums, and summarise complex information in lively, compelling text
• Experience of developing social media strategies to support and maximise the impact of marketing and campaigning activities and to raise awareness and increase reach
• Understanding of the principles of branding, and experience of enforcing brand guidelines
• An ability to strategically plan content and communications to maximise reach and impact, meet audience needs and ensure effective use of owned channels
• An understanding of digital metrics and an ability to assess impact of communications
• Experience of effectively line managing employees or volunteers to meet their objectives
• Ability to manage own and team’s workload and project manage when working with colleagues across teams – effectively scheduling work and meeting deadlines
• Commitment to equal opportunities
• Commitment to understanding the issues facing single parents and their children
• Ability to work as part of a team, and maintain good professional relationships, both internally and externally, including managing third party suppliers

Desirable

• Experience working with InDesign, Photoshop and other tools to creating marketing and other collateral
• Experience of working with a charity or community or campaigning organisation
• Understanding of the issues facing single parents and their children
• Excellent project management skills, with experience of balancing multiple projects at once
• Understanding of user-led design and digital service development
• Experience of working with Salesforce
• Experience of training others to use digital tools and platforms

The preference is for this role to be London Office based (in line with Government Guidelines during the pandemic). However, for the right candidate we may consider this post to be based in any of our UK Offices. Please be advised that London Weighting advertised only applies to London Office based candidates. 

Please make sure to address and answer the competency questions listed at the bottom of the advert in your application. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

About the role

This role is responsible for growing Christian Aid’s institutional funding portfolio in our Francophone programmes specifically in Haiti, Burkina Faso and Sahel, and in support of the DRC and Burundi, and other country programmes to ensure strong contract management on their funds from institutional donors. The post holder will work closely with Country Managers and programme colleagues to initiate new donor engagements and sustain relationships with current donors; to coordinate the development of funding applications, and to advise and provide support on the delivery of on-going contracts ensuring compliance with donors’ and Christian Aid’s regulations.

This is a senior role that is expected to engage at strategic levels both at the country and corporate levels to influence Christian Aid’s business models and the way we deliver our programmes. The role will be critical to supporting the relevant Country and Regional Managers in representing the organization to donors and other external stakeholders, and to improving Christian Aid’s in-country visibility.

About you

Candidates should have a good knowledge and expertise in working with institutional donors, which may include the UN, DFID/FCDO, USAID, European Union / ECHO, with a deep understanding of the humanitarian cycles in-country, as well as the humanitarian-development nexus. They will have proven experience of successful bid leadership across development and humanitarian grants, alongside excellent communication and networking skills.

The role also requires fluency in English and French, and knowledge of Project Cycle Management and monitoring, evaluation and learning methodologies.

Further information

This role requires applicants to have the right to work in the country where this position is based.

All successful candidates will require either and Enhance  or Basic Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid’s Safeguarding policy and sign Christian Aid’s Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions 

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions in your supporting statement:

Build Partnerships

Tell us about a time when you had to build and maintain relationships with others in order to secure significant restricted income that will help to reach the goals of your organization.

Steward Resources

Tell us about a time when you have been involved in the development of a funding strategy for an organisation or programme?

Communicate Effectively

Tell us about a time when you had to communicate a complex issue to a donor in writing and convince them that your way to approach the issue was the best way to achieve common objectives

***Senior Public Fundraising Manager***

Scope of the role

This role is responsible for the strategic development of the Public Fundraising portfolio, covering Individual Giving, Legacies, In Memory, Events and in time our fledgling Community programme.  It is an exciting time to join our team, with huge potential for the right person to come in and develop a new audience led approach to Public Fundraising, based on data and insight.  We’re keen to do more digitally, and aren’t afraid to test and learn.  

Core Duties & Responsibilities

• Lead on the development and delivery of SeeAbility’s Public Fundraising strategy, in order to meet agreed financial targets and KPIs.
• Use a range of direct marketing channels and techniques to recruit and retain supporters across multiple products, including cash, regular giving, lottery, events, legacies.
• Responsible for ensuring efficient and effective Supporter Care is carried out by the team, and building good relationships with supporters to maximise income generation.
• Develop and deliver high-quality, creative and effective new fundraising products and initiatives, and drive forward innovation in digital fundraising.
• Develop and oversee SeeAbility’s supporter journey, using data analysis and insights to ensure the effective stewardship of supporters.
• Lead and manage the Public Fundraising Team, developing talent, and creating a high performing team who work closely with colleagues across the organisation.

A full Job Description is enclosed.

Who are you?

You’re a talented fundraiser with proven experience of developing and implementing a fundraising strategy across individual giving and ideally one of either legacy, in-memory, or community fundraising programmes.  Your direct marketing skills are excellent, and you’ll have a proven ability to successfully apply these to a range of products and audiences in order to increase income.  You are audience led, and make decisions based on the right thing for them, not you. Ideally, you’ll also have experience of managing either third party or owned events, and genuinely care about giving outstanding support to your participants in order to generate more money for SeeAbility.

You’re a people person, able to build great relationships with supporters, colleagues and suppliers alike.  You’ll be familiar with using relational databases, and enjoy getting to grips with data, numbers and processes, and be able to interrogate and communicate complex financial or data analysis to a range of audiences.  You’ll be passionate about creating a strong team around you, willing to flex and support each other and their colleagues, and able to develop the talent your team has.  We’re a small team so you’ll also have a ‘can do’ attitude, and be willing to give things a try.

Salary: £42,000 - £45,000 subject to experience

Benefits:

• 25 days annual leave plus bank holidays
• Fully paid mandatory/statutory training
• Leadership Development Academy and talent programme
• Annual Excellence Awards to celebrate outstanding work
• Long service awards to recognise loyalty and commitment
• Life events: leave for when you need it the most
• Rolling pay reviews and commitment to pay competitive rates of pay
• A competitive pension scheme
• Season ticket loans
• Life assurance twice annual salary
• Cycle to work scheme
• Discount gym membership
• Health care cash plan
• Employee Assistance Programme for support in times of need
• Eye care vouchers
• Opportunities throughout the year to visit services, meet colleagues and people we support

Title: Fundraising Manager

Full Time: 37.5 hours per week

Salary: £35,000

Contract: 12 months

Location: Flexible with regular travel to Reading, Berkshire

BWA works to enable people living with the devastating impact of domestic abuse to see and make choices about their future and to rebuild safe and strong lives, free from abuse.  We are a registered charity and company limited by guarantee. 

To ensure we are able to continue to deliver the services that victims and survivors need, we are recruiting a fundraising manager to our team.  As the lead fundraiser for BWA your job will be to create and implement a strategic and operational fundraising solution for us that maximises income generation and adds to our financial sustainability. The role will involve crafting innovative and engaging copy suitable for a diverse range of audiences and writing successful bids. Excellent interpersonal and communication skills will enable the post holder to build constructive relationships with service users, colleagues, stakeholders, and donors to advance the organisations aims.

We are looking for an individual who is able to work in a fast-paced environment and is committed to building a strong funding base for our services.

An enhanced DBS check will be required for the successful candidate for this role.

BWA is an equal opportunities employer.

We are seeking 2 Data Managers to provide insight and reporting on performance and quality across our programmes. This will involve collaborating to develop data recording systems for the activities, running regular reports and working together with managers to communicate information to delivery teams. The Data Managers will work closely with Quality Assurance and the Programmes team with one post reporting in to QA and the other in to the Education team. sit in and work collaborative with colleagues in the Programmes Team.

The successful candidates must be self-starters who enjoy working within a busy team. You will have opportunities to find creative ways to communicate data and be part of a dedicated team. YGAM has seen a successful period of growth, making this an exciting time to join our dedicated team.

These posts are full time with a starting salary of £27,375 per annum (plus a London Weighting allowance of £2,800 if applicable), with the potential to rise based on performance.

To apply please email a copy of your CV and a supporting statement of no more than two pages, outlining how you meet the Person Specification for the role. The closing date for completed applications is noon on 8th February 2021.

Successful applicants who make the shortlist will be asked to attend an interview, which is planned to take place on Thursday, 11th February. Please make sure you can attend this selection day before applying. YGAM are proud to be recognised as an Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities.

Good luck with your application and thank you so much for your interest in our work. If you would like to arrange an informal conversation about this post please download the application pack to see contact information or visit our website for full details.

This organisation is a mid-sized health charity based in London. They are seeking a dynamic Communications Manager to lead a team of 5 for a 1 year maternity cover contract.

Key responsibilities for this Communications Manager:

• Deliver successful, integrated campaigns to ensure targets are met across fundraising and service delivery
• Engage with both service users and supporters
• Analyse effectiveness of campaigns to ensure communications are well-tailored
• Drive innovation in the team to stay at the forefront of digital marketing in the sector

Skill set required:

• Broad communications skill set including fundraising communications and digital experience
• Previous experience in a charity communications team
• Experience line managing a team of at least 3 people
• Media experience is an advantage

About Turn2us

Turn2us is a national charity that helps people through times of financial crisis, often caused by life changing situations like a bereavement or illness.

At Turn2us, we know that often it’s an unexpected event that can have the biggest impact on your life and working out where to get help can be very difficult. In a time of change or crisis, you need to know where you stand. That’s where we come in.

We support people through our grant giving service, website and helpline, and we also collaborate with specialist agencies and other organisations to help tackle the causes and symptoms of poverty.

During the Coronavirus pandemic Turn2us has been in the forefront of supporting people in our communities and we know that in the coming months the need for support is only going to grow. This is an exciting time to join a busy and dynamic team and being a part of the rebuilding our communities in these difficult times.

The opportunity

Over the last year, the organisation has seen an exceptional increase in the demand for our services and has been at the forefront of supporting families and individuals struggling because of the pandemic. We have seen significant growth in income generation and we are now entering the next phase of our growth and the evolution of our fundraising function. We are now keen for a creative Fundraising Manager to join our dynamic Income Generation team on this journey to supporting people to thrive.

About You

You will be an exceptional and multifaceted fundraiser, an excellent relationship manager with the skills to build upon our fundraising function within a growing charity. You will have an entrepreneurial spirit with a passion for fundraising and working within a small team to build new high impact initiatives.  You will be a true team player, eager to understand the work of the wider team and organisation’s ambitions and powerfully translate these for our supporters.  An excellent project manager with a natural ability to create processes that empowers agile decision-making rather than slow things down.

The Role

The purpose of this role is to oversee the strategy and management of the organisation’s individual giving function with a focus on building long term relationships with current supporters and building a mid – value programme based on donor centric supporter journey’s. You will be responsible developing and leading a mid value programme and enabling to build a pipeline of major donors.

This is a full-time and permanent position and, in addition to the above salary, Turn2us also offers a competitive benefits package.

Coeliac UK currently has an exciting opportunity for a Director of Marketing and Digital to join them based in High Wycombe and from home. You will join us on a permanent, full-time basis working 35hrs per week (with occasional evening and weekend work). In return, you will receive a competitive salary circa £50,000 plus 36 days holiday a year including bank holidays.

The Director of Marketing and Digital role:

As Director of Marketing and Digital, you will take overall leadership of growing and improving Coeliac UK’s audience engagement through digital and traditional channels, including campaigns, communications, media relations, websites, apps, and digital marketing.

Key responsibilities of the Director of Marketing and Digital:

- Leadership of Coeliac UK’s audience engagement through digital and physical channels

- Work as part of the senior management team (SMT) to lead and develop the Marketing and Digital strategy and plans

- Editorial overview of all external and internal content provided by Coeliac UK including print, websites, and social media content

- Design and deliver Coeliac UK’s celebrity Patron and Ambassador programme

- Oversee the charity’s calendar of award entries, providing support for delivery of these and other events as required

- Development of best practice marketing and digital practices to improve effectiveness and increase awareness of coeliac disease and reach for Coeliac UK

- Enhance the charity's profile, credibility, and influence worldwide

- Act as the overall guardian for the Coeliac UK brand in terms of design and tone of voice across all channels – print, digital, and voice – providing updates, guidelines, training, and governance as appropriate

- Oversee the management of Coeliac UK’s Trademarks and Copyright, including dealing with potential infringements and new registrations

- Champion and improve the digital user experience for Coeliac UK audiences to ensure that the digital journey is best practice

- Lead and deliver best practice internal communication techniques to inform and motivate key internal Coeliac UK stakeholders

- Provide regular operational reporting to the SMT on the key metrics to demonstrate the effectiveness of Marketing and Digital activities and use them to make improvements to future activities

- Regularly analyse activities and trends in high-quality reports to the senior management team and Governors to demonstrate ROI and help inform the strategic direction of the charity

- Monitor external and competitive environment to ensure the charity’s marketing and digital activities resonate with key stakeholder needs

- Financial and budget management – ensuring cost-effectiveness and optimal ROI

 

Knowledge, Skills and Experience required for the Director of Marketing and Digital:

- Senior leadership experience in a Marketing role

- Broad strategic marketing, digital, communications, and PR experience across a wide range of audiences

- Strong digital marketing knowledge including multichannel campaigns

- Experience of App development an advantage

- Excellent content management and writing skills – delivering consistent tone of voice and accuracy

- Excellent interpersonal and presentation skills

- Ability to analyse data, create reports and draw meaningful conclusions

- Excellent planning, prioritisation, and budgetary skills

- Experience of leading transformation projects

- Ability to think strategically and translate to practical reality

- Charity and/or industry Marketing/Digital best practice knowledge

- Inspiring and supportive manager

- Positive, collaborative, team player

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the needs of the charity.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

If you would like to be considered as our Director of Marketing and Digital, please apply now with your CV and cover letter. We’d love to hear from you!

We are looking for an ambitious manager to take charge of our major growth plans to provide accommodation and employment for the homeless. Emmaus Bradford is a homelessness charity with a difference - we don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging. The key requirements of the job are:

• To develop and implement a capital fundraising strategy 
• To apply to suitable trusts and foundations for start-up funding
• To enhance and expand the retail offer and other income-generating activities
• To identify and acquire a suitable residential building 
• To launch the Emmaus Companion offer - providing home, work and support. 

We are looking for someone with experience in a senior managerment role with proven expertise in project management, fundraising and business development. Third sector experience and some knowledge of retail management are desirable.

Please refer to the application pack and job description for more details. 

Do you believe in the possibility of changing lives through the power of compassion?

Since 1996 we have helped provide free medical care, education and community support to those suffering the effects of the world’s worst industrial disaster - The Bhopal Gas Tragedy. We have an exciting opportunity for someone to join our Brighton office as an Operations Manager. You will provide organisational, staff management, administrative, financial, digital and strategic oversight and ensure delivery of the Bhopal Medical Appeal’s day-to-day operations. You will lead on BMA fundraising events and liaison with supporters and ensure that the charity continues to fulfil its vision and mission while preserving its core values and following best practise.

MAIN DUTIES/RESPONSIBILITIES

• Managing the strategic planning process and promoting and developing the charity’s growth and relevance.
• Coordinating and supervising daily administrative operations.
• Ensuring the charity complies with legislative and regulatory requirements and any other statutory obligations and acts.
• Appointing and monitoring the work and activities of all other staff.
• Helping maintain sound financial management of the charity’s resources and ensuring that activities meet accepted standards and policies.
• Managing the database of donors and liaising with and providing support to donors, supporters and volunteer fundraisers.
• Continuing to develop processes for effective fundraising, including relationship management and donor stewardship.
• Leading in development and maintenance of the charity’s digital communications, in conjunction with staff and consultants.
• Contributing to the development of new fundraising opportunities with grant-making trusts, foundations, radio and newspaper appeals and others.
• Identifying opportunities for outreach, and liaising with media organisations and press contacts.
• Supporting the charity’s governance processes, procedures and persons.
• Maintaining close contact with our stakeholders in Bhopal, in particular the Sambhavna Clinic and the Chingari Rehabilitation Centre.
• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.

THE SUCCESSFUL CANDIDATE MUST

• Have proven experience as Operations Manager, Project Manager, or other similar position, with excellent organisational skills.
• Be a driven self-starter, able to multi-task, work flexibly and with initiative.
• Be able to absorb a wide range of information and data and form into a compelling case for support.
• Have superior interpersonal skills, as a relationship builder, and a natural affinity and diplomacy for liaising with diverse stakeholders.
• Possess analytical and strategic thinking abilities and demonstrate aptitude in problem-solving.
• Be able to maintain and develop website content.
• Hold knowledge of relevant regulations and standards.
• Be proficient in database software and Microsoft Office 365
• Personify qualities of integrity and credibility. A passionate interest in human rights, environmental justice, and corporate accountability are vital.

YOU'LL LOVE THIS JOB IF...

• You are motivated by making things happen and seeing results.
• You can handle a long and varied to do list and are adept at balancing short-term demands with longer-term goals.
• You value autonomy and the chance to initiate and shape opportunities.
• You like working in a small team with dedicated people.
• You are angered by injustice and genuinely motivated to help right wrongs.