Who we are

Open Doors is a Christian charity that is looking to recruit active, practising Christians to help meet the growing needs of the persecuted church worldwide. Hostility, violence and abuse of Christians around the globe is on the increase. Open Doors works in over 60 countries to ensure that those facing such persecution are not forgotten, but can stand strong to serve their communities and give life.

Job summary

Grow long-term committed support for the persecuted church by leading, communicating and delivering Open Doors’ digital marketing strategy within our integrated marketing approach. Develop and grow the digital team, integrate the digital strategy across the organisation and establish the road map for website/CRM development. The role is pivotal to the future growth and long term stability of the organisation.

About the team

Reporting to the Head of Marketing, you will line manage the Digital Producer / Front End Web Developer* and also work closely with:

• Director of Supporter Engagement
• Senior Copywriter
• Digital Agencys, consultants, freelancers etc.
• Head of IT and Senior Developer
• Innovation Manager
• Digital delivery team

*to be decided

Hours

37.5 hours per week. These are usually worked between the office opening hours of 8.00am to 6.00pm Monday to Friday. This position involves some evening and weekends at conferences and events for which TOIL (time off in lieu) may be claimed (amend as required).

Responsibilities and requirements

Growth of Digital Strategy

• Manage the digital delivery process, influenceing the content and managing key stakeholders and digital agencies.
• Embed and execute the plan contributing to the digital strategy and set KPIs
• Plan and deliver opportunities across the organisation and key liase with stakeholders
• Reporting to senior stakeholders, creating business cases to build on growth, communicate trends and opportunities for growth
• Responsible for digital budget and reporting ROI (Input into growth strategy, board reports and forecasting)

​Optimise user experience

• Optimize tactics and scheduling to ensure consistent, personalised and engaging user journeys/experience across all digital channels including offline integration to include:
• Website & CRM development, performance and planning/road mapping
• Search Engine Marketing / Retargeting
• Social Media (Facebook, Twitter, Instagram – organic and paid)
• Display advertising / Lead generation
• Email marketing (Click Dimensions) – personalisation, segmentation & automation
• Expand strategy into new digital channels
• A/B Testing across website and emails – leading testing and learn approach
• lead data-driven decision making by implementing tools for detailed data, reporting and in-depth audience insights
• Generate new leads through innovative, detailed and creative acquisition programme including profiling target audiences
• Detailed planner to co-ordinate and schedule appeals, campaigns and consistent messaging across all digital channels integrated with offline tactics, schedules and marketing priorities
• Develop and implement innovative tactics to deliver targets and organisational objectives (Reach, Engagement, Income, acquisition and retention)
• Plan and Deliver digital campaigns and appeals to drive growth
• Project management of resources, products and campaigns
• Desirabe - Agile project management for digital development work (Website and Microsoft Dynamics CRM)

The above job description is a guide to the work the job holder may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances. 

Applying your Christian faith to this role

Because of the essential Christian context* in which the role will be performed, the role is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian. Each working day will involve collective prayer and worship, together with shared reflections on the work of Jesus Christ. All members of staff at Open Doors are expected to actively participate in this shared time and members of staff take it in turns to lead the act of collective worship.

There will be many ways you will be able to apply your Christian faith and the outworking of your faith to the context of Open Doors. The list below gives some of the expectations of this role but is not exhaustive or intended to limit you:

• contributing to and leading daily devotions (this can be for the whole team or just smaller, departmental groups)
• participating in retreats, days of prayer and fasting etc.
• committing to private prayer for the work associated with this role, your direct reports and closest colleagues
• working in such a way so as to reflect biblical principles of leadership and service
• applying biblical principles of godly stewardship to operational responsibilities
• to be open and obedient to God’s voice and direction in relation to any strategic matter and to always seek His will above all else.

Limits of Authority

To operate within the ethos and aims of Open Doors, adhering to budget parameters and the Open Doors’ confidentiality agreement.

Who you are

You will demonstrate the following essential criteria for this role:

Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

Competency

• proven experience in digital marketing
• experience of working with SEM, social media, Display adverts, web development roadmaps, strategy and reporting and track record of driving growth
• excellent interpersonal skills
• strong communicator, able to communicate vision, strategy, plans and tactics
• able to work well with, influence and engage a broad range of stakeholders at all levels of the organisation
• meticulous attention to detail
• good standard of education – probably evidenced by 5 GCSE passes, A’ levels or equivalent
• can demonstrate a broad understanding of the Church / Christian community throughout the UK & Ireland
• inspirational team player
• IT skills including Microsoft Office and the ability to oversee supporter database management/segmentation
• strong project management skills

 Character

• able to work effectively to manage multiple tasks and meet deadlines
• responsible and mature outlook
• pro-active approach                                                                                                                         

 Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

In addition, it would be beneficial for you to demonstrate the following:

• experience of integrated marketing campaigns in a charity environment
• an understanding of PRINCE2, AGILE

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by a Christian who assents to our statement of faith.

Enhanced disclosure information may be requested from the DBS in the event of a successful application.

£35,000 to £40,000k (depending on experience)

37.5 hours a week over five days

Base – initially working from home then based at one of our hospitals in Barnet, Enfield and Hampstead and sometimes involving travel to other sites.

• Do you know how to ensure our messages and calls to action can be converted into compelling digital campaigns across a range of channels?
• Are you motivated by how to expand our reach to a mass online audience and do you know how to track and monitor our success at doing so?
• Do you relish finding imaginative and effective ways of reaching new audiences?

The Royal Free Charity works side by side with the inspirational staff at our three NHS hospitals, raising funds to enable them to go beyond the limits of NHS funding, improving services and facilities for patients, clearing the path ahead for the staff and investing in world-leading medical research.

This is a new post in a new communications team with the opportunity to create a distinctive digital presence, helping us to reach more audiences and help more patients and hospital colleagues.

It will mean:

• leading integrated digital marketing campaigns from concept to delivery and evaluation
• building strong relationships across the charity and with colleague in our hospitals
• using all appropriate marketing tools and strategies to maximise the impact of campaigns and optimise understanding of our aims.

You will report to the head of communications.

28 days’ paid holiday plus UK bank holidays

Pension scheme

To apply:

Please send a word version of your CV, with a 500-word statement describing how you meet the requirements in the job description.  Within the CV please ensure you state your most recent employer, including the month and year of employment.

Closing date: 10 December 2020, 12 noon

Interview date: Tuesday 15 December 2020

We are looking for an outstanding Delivery Excellence Manager to help us drive and maintain excellence in the delivery of our global programmes. You will be responsible for ensuring delivery meets our own and clients’ expectations across our Education Services Group (ESG). As a technical expert in delivery, you will lead a revitalised approach to delivery excellence, ensuring there is a clear and codified approach to adaptive programming across projects, and that best practice is applied in projects through an embedded, fit-for-purpose Delivery Excellence (DE) framework. 

The successful post-holder will have:

• an excellent understanding of project delivery and effective track record of supporting large-scale and/or complex projects and programmes to achieve excellence 
• a deep knowledge and of the application of formal Programme and Project Management (PPM) methods to guide successful delivery 
• an excellent understanding of relevant business processes that enable delivery excellence
• commercial knowledge and awareness including the operational and financial design of complex projects to support successful outcomes
• a strong understanding of business transformation, process development and change principles
• outstanding stakeholder, inter-personal and relationship management skills, with highly developed influencing and negotiation skills
• highly developed problem-solving skills and the ability to adapt to shifting contexts
• the ability to communicate complex technical work to both senior stakeholders and non-experts
• strong line-management skills, especially across remote teams
• significant experience working in or closely with Corporate/business services to improve delivery processes
• an accredited Project and/or Programme Management qualification 

In return we offer 30 days annual leave, a 6% matched pension scheme, a range of voluntary benefits, excellent training, and family friendly policies to support flexible working.   

Please note, we will be reviewing applications on an ongoing basis and reserve the right to close our vacancies early.

About the organisation
Education Development Trust is a leading education services charity working in over 80 countries.  We have over 50 years’ experience delivering high impact large-scale education programmes, influential consultancy and running and a global public education research programme. Together, these enable us to help transform school systems worldwide and fulfil Education Development Trust’s mission.

Education Development Trust is committed to safeguarding and promoting the welfare of children. The successful candidate must be willing to undergo an enhanced disclosure through the Disclosure and Barring Service.

We are looking for a full time Digital Fundraising Manager to lead on and develop a strategy which enables the charity to engage in new ways of increasing income through digital fundraising.

You will have experience of using digital communications for supporter acquisition to build income generation and an online community. You will also have the ability to develop and deliver strategic plans/projects, and experience in creating and managing income and expenditure budgets.

You will be driven and self-motivated, with excellent interpersonal communications skills. Knowledge of social media, dynamics and emerging trends is essential, whilst previous experience within the charity sector is desirable.

Please note this role will involve working remotely for a temporary period due to COVID-19.

Demelza provides specialist care and emotional support for children and young people with terminal conditions and their loved ones, across Kent, East Sussex and South East London. 

Every role at Demelza contributes and impacts on our ability to support each child, young person and their family achieve the best possible life, whatever their challenges.   

Apply now to join #TeamDemelza and be part of our passion and dedication to be there when we are needed the most. 

Closing Date – Sunday 29th November 2020

Interview Date – Monday 7th December 2020

Digital Project Manager

Understanding Recruitment are delighted to announce we are working alongside Turn2us on a very exciting Digital Project Manager vacancy to take the lead on a variety of major projects in 2021!
Turn2us and their services have been more important than ever in 2020 as they work tirelessly to help people in financial need gain access to welfare benefits, charitable grants and other financial help

As the Digital Project Manager you’ll be responsible for a full website refresh plus the creation of multiple online tools that are critical to the way Turn2us supports people up and down the country.
There will be a big emphasis on stakeholder engagement so the Digital Project Manager should have great communication skills and enjoy working with others.

Turn2us actively encourage a positive work-life balance offering flexible working hours and the ability to work from home.

Skills required for the Digital Project Manager: 

- Experience delivering web and digital specific projects on time and in budget
- Experience working in an Agile environment
- Some understanding of charities (very beneficial but not required)
- Good stakeholder management

Digital Project Manager / Digital Delivery / Agile / Website / Web / Online

Location: Working remotely until at least new year. Head office in Hammersmith

Salary: £33,000 + Excellent benefits!

Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

Note: To be in commutable distance of a Prince's Trust London office if and when required once Covid restrictions are lifted. 

12 months contract. 

This role offers a fantastic opportunity to join our Digital Marketing team. Exciting, varied and rewarding, you will project manage high-profile campaigns to attract more young people onto our programmes and encourage supporters to donate, fundraise and volunteer. As a result, we’re looking for a creative thinker, clear communicator and skilled digital acquisition marketer who can transform our paid campaigns.

Our Digital Marketing team is small, but mighty, and collaborates closely with the wider Marketing and Communications and Digital and Design departments (amongst others) to achieve our goals. You’ll be a key team member working with stakeholders to understand project briefs, before transforming them into effective digital marketing strategies that deliver impactful results.

Please visit our website for more information. 

Why we need a Digital Marketing Manager:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform!Develop your skills for your career and your role
• The Trust will contribute 5%of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Digital Analyst to join our Engagement Division as part of our Marketing Team.   

Title:Digital Analyst

Salary:£27,000 - £30,000 subject to experience (inclusive of London weighting)

Contract:Permanent

Hours:35 hours per week

Location:Initially remote working (due to Covid-19), normally based at Head Office in Hampstead, London (flexible working location will be considered)

You will provide meaningful, actionable insight about Anthony Nolan’s supporters through monitoring, analysing and reporting on digital performance. You will help us integrate and analyse our activity across all major aspects of digital marketing – including website, digital channels, online engagement, social networks, audience insight, online fundraising and donations. You will be instrumental in driving enhancements in reporting and insight capabilities so that Anthony Nolan can improve our data-led decision making to achieve our goals.

Please make sure to check out the job description, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 22 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC-UK was established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 120 staff.

The IRC also has offices in Brussels, Berlin, Bonn, Stockholm and Geneva.

Purpose of the Role

The Digital & Brand Manager will increase the profile, influence and funding of the IRC by taking the lead on digital engagement strategies in the UK. They will lead on deploying and stewarding the IRC’s global brand in European markets, under the oversight of the Senior Director of Brand.

The role is a specialist in the digital environment and will train and support other content creators (Creative studio, Media, Programme Staff, Advocacy) to deliver optimised multimedia content for all channels. The role supports the development and implementation of a UK digital strategy, focusing on growth, increasing income and growing digital maturity across the organisation.

As line manager of the Social Media & Digital Officer, the Digital & Brand Manager will oversee the management of the UK social media channels and all UK websites.

Authority & responsibility for resources:

• Using data, analytics and market research support the development and training on a comprehensive strategy to ensure that all our digital communications are topical, passionate about driving supporter engagement, transactions and long term value
• Supporting organisational priorities and key moments implementing integrated supporter journeys and campaigns online and building the IRC brand, in keeping with our wider Strategy100
• Coordinate the Social Media & Digital Officer’s day-to-day management of UK social channels, and the Digital Content Officer’s management of the website
• With the Communications Partnerships Manager, develop creative partnerships to further reach of the digital content and increase brand awareness.
• Ensure brand consistency across external products and platforms for the IRC’s Europe offices.
• Establish and develop new strategic creative and audience engagement trends for the IRC in the UK.
• No direct budget to manage

Key Working Relationships

• Senior Director, Brand, based in New York, who oversees brand work
• Line manages the Social Media & Digital Officer

Key contacts:

• Communications colleagues in the UK, US, Germany and regional teams
• Policy & Advocacy team
• Fundraising team
• IRC offices in New York, Brussels, Stockholm and Germany
• Technical Units; Finance & Operations Team; Regional/ Field teams
• Creative partners and external suppliers, eg. technical support and design agencies

Key accountabilities

Leadership and management (20%)

• Through the IRC’s UK Management Team support the UK Executive Director in the creation and delivery of IRC-UK strategies and priorities, foster cohesion and collaboration among departments, represent the needs and objectives of digital communications.
• Work with the Deputy Director, Digital Engagement to support on global digital strategies, with a focus on the IRC’s digital presence in the UK.
• Manage the Social Media & Digital Officer, set and review progress against objectives, ensure they are supported, highly motivated and performing to their best ability to increase the impact of the IRC’s digital outputs.
• Support and develop supporter journeys online for all integrated campaigns.
• Lead on the digital outputs for any channel optimising for web, making sure it’s strategic and that all content is on brand
• Reporting; Set KPIs and make sure all channels and goals are tracked, on target and support strategic goals focusing on growth.
• Sign off and support on all digital outputs and lead on integrated UK campaigns (Messaging, Brand and Optimising strategic content) based on testing and previous campaign evaluation.

Digital engagement, content & channel strategy (50%)

• Oversee and develop strategies for the IRC’s UK digital channels with a primary objective of raising the profile of the organisation
• Technical expertise to support the CMS transfer
• Support IT and Analytics with implementing new integrated systems (fundraising, advocacy, comms)
• Work with the Global team on UX and website optimisation for mobile focusing on CTA and conversion
• Support the SEO, Advertising and Brand projects across Europe.
• Devise and deliver on creative and integrated engagement strategies for UK campaigns. Partner with Policy & Advocacy on digital advocacy with the intention of growing our profile, funding and influence, and engaging supporters
• Partner with UK External Relations leads to focus on clear target audiences and contribute to integrated strategies to engage them
• Collaborate with UK Fundraising to create compelling content with an aim of growing income and deepening supporter engagement.
• Maintain excellent relations with global Communications colleagues to ensure consistency across the IRC’s global outputs.
• Maintain a strong understanding of the creative outputs of our sister organisations, as well as digital trends outside of the sector.
• Proactively seek out new opportunities for creative partnerships to increase the IRC’s brand awareness in the UK and Europe, reach new audiences and maximise content distribution.
• Partner with the Senior Digital Content Officer to ensure content is created with a view to increasing visits to Rescue-UK and comply with latest SEO developments.
• Ensure Key Performance Indicators are set for UK digital channels, in close collaboration with global digital colleagues and Deputy Director, Digital Engagement, and oversee delivery against them

Brand management (30%)

• Contribute to the implementation of the organisations brand strategy (voice and identity) through active participation in the global brand process and working group.
• With the oversight of the Senior Director, Brand, manage brand rollout and revisions in Europe markets.
• In liaison with the Senior Director, Brand, and Deputy Director, Digital Engagement, ensure key European stakeholders are abreast of and represented in major brand projects including the brand roll-out.
• With the oversight of the Senior Director, Brand, work with Communications colleagues in Europe to localise - where necessary - elements of the global IRC brand for the German, Swedish and Brussels markets, and any future Europe markets.
• Support and deliver on brand training for the UK and across Europe Markets
• In partnership with the global digital and IT teams, maintain a high standard of user experience and brand consistency across the UK website and ensure the site is technically sound and secure.
• Work with the Deputy Director, Digital Engagement and Digital Content Officer to manage new platforms as required, and partnering with other teams to ensure excellent user experience and brand consistency.

Person specification

Skills, Knowledge and Qualifications

• Excellent knowledge of user experience and digital optimisation
• Extensive knowledge of testing and optimisation tools
• Excellent English language writing, editing and proofreading skills and experience of producing engaging materials for print and social media
• Strong ability to think creatively and produce innovative content
• Good organisational and time management skills and the ability to work to deadlines, prioritise and multi-task in a fast-paced environment
• Strong communication and interpersonal skills and the capability to establish good working relationships with colleagues in the UK and overseas
• A proactive approach to problem solving
• Be prepared to travel to the IRC’s projects in the field, primarily for content collection and training.
• Be flexible as to working hours, in particular when unforeseen circumstances arise which require speedy responsiveness.
• Interest in brand projects

Experience

• Experience of analysing digital campaigns and the ability to use Google Analytics and understand Search Engine Optimisation, including key phrase research and its application to SEO, and a clear understanding of how Google’s algorithm ranks pages
• Experience in CMS management and/or website development projects
• Experience of reporting on and conducting analysis of digital engagement
• Exerience of liaising with external suppliers to agree price / timeframes and deadlines
• Experience of working to tight deadlines to deliver high quality content
• Proven experience in a Digital Content Management or other Digital Marketing role within a complex global organisation
• Understanding of Brand fundamentals

The deadline for applications is midnight between Tuesday 1st December 2020 / Wednesday 2nd December 2020

Interviews will take place on 9th December 2020 

Candidates must have the right to work in the UK.

IRC UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

Target Ovarian Cancer is the UK's leading ovarian cancer charity. This is a fantastic opportunity to join an ambitious, growing and crucial organisation that is constantly working to improve early diagnosis, fund life-saving research and provide much-needed support to women.

The successful candidate will work directly with the Digital Fundraising Manager to ensure we're optimising all digital channels to drive a variety of fundraising campaigns, events and activities.

This is a new role and we're looking for someone who's dedicated towards delivering great digital fundraising activity. The ideal candidate will also bring new ideas, experience and excellent communications skills to support in developing our digital fundraising strategy across the organisation.

SPECIFIC RESPONSIBILITIES

• Be the Content Lead for Fundraising pages on the Target Ovarian Cancer website, responsible for creating and/or editing and updating content (maintaining and optimising) and working with other digital team members to develop new website functions.
• Execute digital fundraising campaigns – deliver paid advertising on Facebook working closely with Fundraising colleagues to support delivery of their campaigns, as well as working alongside the Digital Communications Officer to ensure messages, reporting and content creation work together to provide a better experience for our supporters.
• Where required, develop content for and delivery of email broadcasts and provide training where needed to support fundraising best practice.
• Work across teams to ensure online and offline fundraising campaigns are integrated and digital channels are used effectively for retention and development of supporters.
• Monitor and report on digital fundraising campaigns.
• Proactively maintain excellent knowledge of digital fundraising practices and campaigns in the sector, including competitor analysis, to ensure you are able to strengthen the output of the team from experience and knowledge.
• Monitor digital fundraising trends, emerging audiences and competitor activity.

We'll be reviewing applications and inviting shortlisted candidates to interview on a rolling basis.

Applicants are advised to apply before the closing date of Saturday 5th December at 11.59pm.

In light of the current coronavirus situation, interviews will be conducted via video call until further notice.

To apply please send a CV and cover letter with the job in the subject line to Dave Phillips.

The Tutor Trust is a registered charity which aims to tackle educational inequality in a unique way.  Our mission is to 'transform lives through tutoring by making sure every child who needs some additional academic support can access a great tutor.  We recruit and train bright university students as tutors in the core subjects of Maths, English and Science and place them in state schools.

We have won multiple awards and are now recognized as one of the most innovative and impactful education charities in the UK.  We have strong evidence of our impact from a randomized control trial by the Education Endowment Foundation, and in 2019 became an EEF ‘Promising Project.’  A proudly Northern born-and-bred charity, we serve Greater Manchester, Leeds and Merseyside.

Tutor Trust is at a crucial point in its journey and growth and looks set to be a key delivery partner in the North for the National Tutoring Program.  No longer a start-up, we are rapidly professionalizing and streamlining every aspect of our work, including our communications. 

About the Role:

This is a new role at The Tutor Trust.  The Communications Manager will work closely with the Co-Founder & Executive Director to develop communications within Tutor Trust and provide support across this area.  Copywriting skills are a must.  The role will have responsibility for developing our all our communications channels and strategy. 

Duties and responsibilities

• Delivery of the Communications Plan: Create and manage all communications for The Tutor Trust
• To write and design bespoke materials and high-quality writing to generate support for Tutor Trust
• Create and manage the social media content calendar, planning and delivering messages across platforms
• Create, manage and deliver messages clearly, professionally and with consistency to all audiences
• Create and deliver agreed communications campaigns
• Build relationships within the organisation and externally to support content gathering and impact of messaging
• Develop and manage CMS of the website
• Fundraising support to the Executive Director, including writing reports for current and potential funders
• To capture and effectively record approaches, meetings, contacts, correspondence and contracts for communications and fundraising
• Ensuring all communications and materials are of a high quality and in accordance with Tutor Trust brand
• Design promotional materials using Canva and Adobe Creative Cloud’
• Provide regular reports to the Executive Director and the Board of Trustees on communications
• To develop and effectively manage and utilise ICT and supporting systems
• Feedback from stakeholders and team members through surveys
• Communication measurement tools such as hit rate, click throughs, impressions and engagement
• Advise and mentor colleagues to produce quality communications
• Work with agreed budgets
• Assist with Tutor Recruitments and other tasks within Tutor Trust as required

Any other duties and responsibilities as appropriate to the post and requested by the Tutor Trust Co Founders, and within the function commensurate with the level of responsibilities of the post.

Person Specification

Good candidates for this role will be high achievers with excellent English writing skills. They will be diplomatic and a strategic thinker, with well-developed inter-personal skills.

Qualifications and Experience

• Educated to degree level or equivalent experience.

• Excellent written skills, with a strong attention to detail, and the ability to write and communicate key findings from quantitative and qualitative data analysis in a clear and compelling manner to a range of audiences
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors
• A proven track record in communications and profile-raising, developing engaging and creative communications
• The ability to work accurately and effectively under pressure, prioritising workload to achieve deadlines.
• Excellent verbal, written communication and presentation skills.
• Empathy with the needs of young people and, ideally, experience of working in or with the charity sector.
• Working knowledge of current IT applications for communications.
• Computer literate with excellent knowledge of web page build, PowerPoint, graphics and social media scheduling
• Experience with CMS e.g. Wordpress, Squarespace
• Digital marketing experience

Attributes:

• Demonstrate a commitment to the goals and drivers behind the Tutor Trust
• Enthusiasm and ability to contribute to the successful development of the Tutor Trust
• Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail
• Is solution driven, overcoming obstacles
• Is creative and open to new approaches
• A willingness to work unsociable hours when required
• Willingness to undergo DBS clearance and be committed to Safeguarding children
• Be a team player

• Is a self-starter with the ability to develop a piece of work from nothing with minimal support or guidance

• Have strong organisational and communication skills

• Be able to prioritise and manage tasks
• Confidence in presenting to a wide range of audiences

• Is able to build collaborative relationships
• Able to demonstrate energy and enthusiasm at all times, particularly when under pressure
• Works well with ambiguity and uncertainty
• Is flexible in approach and responds positively to change

General

Salary band: Management, £23,001 – £39,001

The job is full time, on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Head Office in Manchester; however, the position may also involve some travel to our Leeds and Liverpool offices and Schools. 

The hours of work are 40 hrs per week over 52 weeks. Holiday entitlement will be 33 days per annum (pro-rata) inclusive of Bank Holidays with 3 days of your allocation to be taken over the Christmas period. The role will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

upReach are seeking to hire a Programme Manager to deliver the charity’s Sponsored Programmes. This is an exciting opportunity to directly contribute to the growth of the charity through leading a delivery team of Programme Coordinators to recruit and support Associates (what we call the Undergraduates we support) on three unique programmes. This role would suit individuals with 3+ years experience in a programme delivery and team management role, who have a passion for social mobility and are used to operating in a fast paced environment. The successful candidate will take responsibility for the implementation of three programmes of support, including key stakeholder management and reporting to the different funding partners. They will be a key member of a dynamic and growing national team. 

Key Information

The Programme Manager will play a pivotal role in delivering the upReach Sponsored Programmes. Whilst historically most upReach programmes have been funded by either University or Employer Partners there are a growing number of programmes funded outside of this model, which this role will manage and coordinate all aspects of. Reporting to the Director of Programmes & Impact, they will grow and improve the resourcing of upReach’s Sponsored Programmes - from their design and Associate recruitment to their delivery and evaluation. They will work alongside the delivery leadership team (Director of Programmes & Impact and 3 Programme Delivery Managers) to form plans and strategies for upReach’s general Associate recruitment, programme delivery and team management. They will also work closely with the Fundraising and External Affairs Manager and Employer Partnerships Manager and their teams to ensure that all programmes within their remit are managed effectively. 

Location:              London (near London Bridge) or Birmingham. Initially on a remote basis.

Hours:                 Full-time - 40 hours per week, 9am - 6pm 

Start date: January 2021 preferred

Reporting to:     Director of Programmes & Impact

Deadline:            9pm Sunday 13th December. Early applications are encouraged.

Core Responsibilities

These will include:

Programme Design & Delivery

• Contribute to strategic decisions concerning the design and delivery of each of the Sponsored  Programmes, creating a 12 month plan in advance of the start of each recruitment cycle. 

• Lead the design and delivery of a marketing campaign to recruit new Associates to these programmes, including outreach to schools to identify eligible alumni for the programme. This will also include working with the Student Attraction Leader and Senior Marketing Officer to effectively work together to meet onboarding targets.

• Work with the Director of Programmes and Impact to design learning journeys for Sponsor Programme Associates

• Oversee the development and creation of resources and planning and delivery of events relevant to the unique needs of the participants in the Sponsored Programmes. 

• Monitor and evaluate the effectiveness of the Sponsored Programmes with overarching responsibility for meeting internal engagement and applications success KPIs.

• Maintain strong relationships with Sponsor partners, including managing quarterly/annual reporting requirements on stakeholder KPIs.

Team Management

• Manage a team of (3-4) Programme Coordinators in a variety of locations - providing weekly 1-to-1 support, reviews and personal development support. 

• Ensure Programme Coordinators document all interactions with Associates and application progress.

• Use relevant dashboards and data to set Programme Coordinator priorities.

• Manage Programme Coordinator progress to ensure that all stakeholder KPIs are achieved.  

• Contribute to strategic decisions concerning the resourcing of the Sponsored Programmes.

• Be part of the upReach Management Team and contribute to forming the strategy and direction of the charity. 

Associate Support

• Individual and small group work with Associates - coaching 40 Associates to take the day-to-day steps needed to realise their career potential, which might include pastoral support, career guidance, and support with job applications.

Person Specification

This position would be suited to individuals who are committed to upReach’s mission and have an understanding of, and empathy with, the challenges facing those from lower socio-economic backgrounds.

To be successful you should have at least 3 years experience working in programme delivery, stakeholder management and leading small teams. The ideal candidate will be proactive, resilient and used to managing competing priorities within a varied workload. They should be flexible and willing to perform varying duties depending on the shifting needs of the charity.

Essential Skills/Experience

1. Experience working in a fast-paced environment and working independently to find solutions to problems.

2. Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 

3. Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

4. Excellent influencing, facilitation and communication skills (both oral and written) and be comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

5. Line management or team leadership experience.

6. Strong programme management and problem solving skills, in addition to superb organisational skills to manage a varied workload.

7. Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

8. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*

9. University degree (2:1 or higher)* in any discipline, or equivalent experience.

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience

1. Project management qualifications or comparable experience. 

2. Experience delivering all aspects of a programme end to end, from design to reporting and evaluation.

3. Experience in marketing a programme or campaign.

4. Experience in Student Recruitment or attraction.

5. Familiarity with G Suite and Zoom video conferencing software.

Values & Competencies

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

We are looking for candidates to display the following competencies during the application stages:

• Problem solving and decision making

• Planning and organising

• Collaboration

• Passion and motivation

• Communication skills

Application Process

Please visit our website for further application instructions. You will need to submit a PDF copy of your CV and covering letter by 9pm on Sunday 13th December. Please explain your motivation for applying to this role, why you are interested in working at upReach, and provide further details on how your experience matches the job description. Please include PROGRAMME MANAGER in the subject line and indicate in your cover letter where you heard about this vacancy. Early applications are encouraged.

There may be an initial round of short telephone interviews on the 15th December. Shortlisted candidates will be asked to attend a virtual assessment centre on Friday 18th December. If you are not available on these dates please let us know in your application.

Please Note: upReach has a responsibility under the Immigration, Asylum and Nationality Act 2006 to ensure that, at the time of starting their employment, successful candidates have permission to work in the UK.

If you have a right to work in the UK, you will be required to bring proof of this to your interview (by providing your original passport or other right to work documents). If your permission to work in the UK relies on a job offer, please bring written details including evidence of any existing visas or work permits. A photocopy will be taken of your  document(s) and stored securely. If you are unsuccessful at the interview the photocopy will be destroyed. Unfortunately, upReach is unable to financially sponsor Visas or work permits.

Equal Opportunities

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, colour, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from BAME candidates.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job.

Are you passionate about using social media to help more people understand the place of science in their lives? The Ri is looking for a new Social Media Manager, to bridge the Digital Team and the Marketing and Communications Team, to help maximise revenue and engagement through paid social and digital marketing.

The Ri is an independent charity dedicated to creating opportunities for everyone to think more deeply about science and its place in our lives.

For over 200 years, our building has been home to some of the most eminent scientists in history, and since May this year we've been livestreaming all our public events, featuring world-leading scientists and thinkers, online for free. We currently have over 900,000 subscribers to our YouTube channel and are expecting to reach our one million milestone early next year.

As our new Social Media Manager, you will have excellent communications skills, an eye for detail and the ability to be clear-headed under pressure. You will be the Ri’s go-to person for all things social media; working closely with our Head of Digital, you will help develop a strategic approach to social media, be responsible for the day-to-day management of our social media channels (including Facebook, Twitter and Instagram) and lead on marketing and fundraising social media campaigns across the Ri.

This role is a perfect opportunity to bring together your love of social media and interest in science with analytical skills and strategic thinking, working with colleagues across the Ri to help take our social media channels to the next level.

Do you have:

• experience of creating engaging, audience-focused content, ideally search engine optimise, for different social media platforms and audiences?

 • a deep understanding of the social media landscape and the ability and desire to horizon scan for the latest developments and opportunities?

 • experience of creating and managing successful social media campaigns to increase engagement with key audience groups?

 • Knowledge of analytics tools and techniques, including Google Analytics, and UTM tracking?

• Experience of Adobe Creative Cloud software (Photoshop, Premiere Pro, InDesign etc)?

• Experience of running paid social media advertising?

 If so we'd love to hear from you!

The role will be based from home during the Covid pandemic but otherwise in Albemarle Street, Mayfair.

Please apply by downloading the full Job description and person specification and clicking the apply button to attach your CV. Please also provide a cover letter (of no more than 500 words) setting out why you want the job and how your skills and experience meet the criteria set out in the person spec.

Deadline: 9.00am on Monday 14 December 2020

Interviews are scheduled to take place the first two weeks of January 2021 by video call. 

We reserve the right to close the application process early and may interview candidates before Christmas if we have high volumes of applications.

We are looking for a data-minded digital communications all-rounder, who is as comfortable writing and editing punchy copy as they are working with tools and social media platforms such as Wordpress, Mailchimp, Twitter and LinkedIn to create web pages, design infographics, craft newsletters, blogs and postings and publish content. You will have a good eye for design, enabling you to create engaging and shareable graphics that build our brand and output these via our website and other social media channels. You will quickly develop an understanding for our audiences that will allow appropriate creation and curation of our different newsletters, furthering engagement. You will have good technical knowledge about digital communications and above all a flair and creativity for thinking about how digital tools can be used to promote our data-driven research and analysis.  You will have great people skills, which will allow you to work constructively within our team to summarise key messages from our data work and translate these into the best digital outputs, as well as working with external partners on mutually beneficial communications work.  You will be able to meet deadlines, work under pressure and juggle multiple priorities without compromising your keen attention to detail and high level of accuracy.  Ideally, you will have come from the healthcare or pharmaceutical industries, or as an alternative from a highly-regulated sector where both data protection and delivery are critical.

Your most important attributes will be your readiness and ability to learn, your 'can do’ mindset coupled with a rigour of thinking and attention to details. Above all, you need to believe in our mission and want to join us to make a difference: our small team makes a big difference in IBD across the UK and this needs to be more than ‘just a job’ for you.

About the role

Our Digital Communications Officer role is a new position in the IBD Registry that reflects both our fast growth and increasing maturity. This is an exciting new role to plan, create and deliver through our many digital channels the compelling content that will engage our key stakeholders: clinical teams, patients and the public, and industry, plus the ongoing performance analysis that will drive improved engagement.  This role is critically focused on our upcoming Reshaping the Registry campaign over the next 12 months but may continue into a longer term role after that period.

You will be part of a small and growing and highly collaborative team, reporting to and working closely with the Projects/Programme Manager, as well as with clinical and academic data specialists and our partner organisations, including Crohn’s & Colitis UK, the BSG and RCP and our current partnership with University Hospitals Cambridge for the £5M IBD Hub project for HDR UK.

About us

There are approx. 500,000 people in the UK with inflammatory bowel disease (IBD), which can be debilitating and difficult to manage and is still not well understood. Our mission is to provide better understanding of IBD based on data, to improve care of and treatments for patients, better information for clinicians and other stakeholders, with the aim throughout of improving outcomes for patients.

We’re the largest repository of UK IBD data in the UK, but we’re also a young and dynamic not-for-profit company founded just two years ago from a long-running project within the BSG (British Society of Gastroenterology).  We’re fast re-shaping the way we serve our clinical stakeholders and patients by harnessing the best of the technologies available to us collect data and deliver results, and we’ve doubled our size in just two years (and still growing).  We are deeply involved in the fast-moving and exciting area of health data, and the technologies that underpin and transform that data. We’re a small and highly collaborative team, but we work with the biggest:  with hospitals, doctors and nurses across the UK; with drug studies and pharmaceutical industry, with the NHS, with key Universities.  Although now independent, we are owned and governed by the BSG, the Royal College of Physicians (RCP) and Crohn’s & Colitis UK; all of which give us further strong and close working relationships.

More information about our organisation can be found on our website

We are looking for an Operations Manager to join our East of England management team based in our delivery hub in Luton. We are currently working from home which will feature for the foreseeable period. This is a leadership role managing a small team of Operational delivery colleagues to support caseloads of Young People into Employment, Education, Enterprise or Engagement with us. You will help to deliver our ambitious plans to provide the very best support to young people across the area. Your responsibilities include direct line management of the team of executives who work directly with our young people, partners and volunteer colleagues. This role will have main focus on volunteers and employability/ development awards. The role holder will work closely within the area and regional Management team.

We have the ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the area. You will effectively manage those areas of operations assigned to you and support and develop our executives to do their best work. 

You will collaborate with a wide range of stakeholders (internal and external) and ensure that our delivery plans are achieved, and the quality and impact is high. There are a range of KPIs relevant to the delivery team which you will be responsible for.

You will be responsible for the accurate planning, phasing and resourcing of our delivery, you will manage budgets and support the effective delivery of funding contracts. You will work alongside fundraising colleagues with the development of bids, reporting and attending meetings and events. 

The Trust has a behavioural framework which informs all our work with colleagues, young people and partners. Through the process, the successful candidate will demonstrate their ability to lead by example, communicate effectively, continually improve themselves and others and by working as one team deliver results for the benefit of young people.