Digital delivery manager jobs
How's your job search on our site?
Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
-
Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
-
Leading the implementation of a new People system, ensuring successful adoption across the organisation
-
Establishing and maintaining robust project governance and reporting structures
-
Managing project budgets, timelines, resources and dependencies
-
Coordinating stakeholders across multiple teams and functions
-
Managing relationships with external suppliers and vendors
-
Identifying and managing risks, issues and mitigation strategies
-
Supporting change management activities to ensure successful system adoption
-
Ensuring smooth transition of new systems into business-as-usual operations
-
Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
-
Proven experience managing end-to-end delivery of complex system implementation projects
-
Experience delivering projects within digital transformation or organisational change programmes
-
Strong stakeholder engagement and influencing skills
-
Experience managing third-party suppliers and vendors
-
Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
-
Experience managing project governance, risks and reporting
-
Excellent communication and presentation skills
Desirable:
-
Experience implementing People or HR systems
-
Experience working within the charity, non-profit or social impact sector
-
Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
-
25 days annual leave rising to 27 days
-
Healthcare cash plan
-
Private medical insurance
-
Income protection
-
Employer pension contributions of 5%
-
Cycle to Work scheme
-
Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your digital marketing skills to support those in poverty in Eastern Europe
Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures?
We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice.
About us
Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background.
Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries.
What you’ll be doing
You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs.
About you
You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance.
Essential
-
Proven experience in digital marketing, including online campaigns
-
Strong skills in digital advertising, analytics and SEO
-
Confidence using tools such as Google Analytics and major ad and social platforms
-
Experience working with stakeholders and managing multiple priorities
-
Excellent communication, analytical and organisational skills
-
A strong understanding of the Christian faith and Christian audiences
Desirable
-
Experience working in an international or multi‑country context
-
Experience in the charity or not‑for‑profit sector
-
Familiarity with Salesforce or digital integrations
-
Knowledge of digital compliance and cookie legislation
Why join us?
-
A genuinely international role with real purpose and impact
-
The opportunity to support digital marketing activity around the world
-
A collaborative, skilled, and fun digital team
-
Space to learn, innovate and share best practice
-
Up to 30 days annual leave plus bank holidays
-
Pension scheme
-
Flexible and remote working, but with occasional travel to our London office and internationally
If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.
This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.
Please ensure your cover letter explains why you want to work for MWBI and why you are the right candidate for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.
Key Responsibilities
Operations and Programme Delivery
- Manage and coordinate the booking of workshops with schools and partner organisations.
- Oversee the scheduling and delivery of workshops, liaising with schools, volunteer lawyers, and internal stakeholders.
- Ensure high standards of programme delivery and participant experience.
- Maintain accurate operational records and systems.
Volunteer Management and Training
- Help organise induction, training, and ongoing development sessions.
- Manage DBS checks and compliance with safeguarding requirements.
- Act as a primary point of contact for volunteers.
Monitoring, Evaluation, and Reporting
- Collect, analyse, and manage feedback and monitoring data from workshops.
- Prepare reports and summaries for internal use, funders, and trustees.
- Use data to support continuous improvement of programmes.
Safeguarding, Complaints, and Risk Management
- Act as the first point of contact for safeguarding disclosures, complaints, and concerns.
- Follow organisational safeguarding and complaints procedures.
- Escalate serious matters appropriately to the Director and relevant authorities.
- Maintain accurate and confidential records.
Outreach, Partnerships, and Growth
- Develop and maintain relationships with schools, and other educational providers.
- Support the Director and Founder in developing and implementing the UK growth strategy, informed by schools/volunteers’ feedback and booking data.
Person Specification
Essential
- Proven experience in operations management, project management, or programme delivery.
- Excellent organisational and communication skills.
- High level of IT literacy, including confidence with digital systems and remote working tools.
- Familiarity with MS365 and Salesforce as our main operations platforms.
- Experience with Xero and basic financial administration.
- Ability to work independently and collaboratively within a remote and distributed team.
- High standards of professionalism, integrity, and confidentiality.
- Strong personal commitment to gender equality, youth empowerment, and reducing sexual violence.
Desirable
- Legally qualified
- Experience working with schools, colleges, or educational institutions.
- Experience working with pro bono departments in law firms.
- Experience in the charity or non-profit sector.
- Knowledge of safeguarding and child protection frameworks.
A covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, using tools such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital to turn complex data into clear insight that helps shape how we plan content, campaigns and digital improvements across the College.
Working closely with colleagues across the Content and Brand teams, you’ll play a key role in helping us understand what’s working, where we can improve, and how we can enhance the digital experience we provide for our members.
This role would suit someone who enjoys digging into digital performance data, spotting patterns and translating analytics into practical recommendations. If that sounds like you, we’d love to hear from you.
What you’ll do
- Gather, analyse and present performance data across the College’s digital channels, including website, email and social media.
- Maintain analytics dashboards across platforms such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital, providing clear and regular insight into performance.
- Produce reports highlighting trends, high-performing content and opportunities to improve engagement.
- Identify patterns and trends in digital performance data and translate them into practical recommendations that improve content, campaigns and user journeys.
- Monitor website traffic, search performance and user journeys, identifying opportunities to improve SEO and emerging generative search optimisation (GEO) and discoverability.
- Work with colleagues to ensure content is well structured, tagged and optimised for search and accessibility.
- Manage email segmentation and testing activity to improve targeting and audience engagement.
- Translate complex analytics into clear, actionable recommendations for colleagues across the organisation.
What you’ll need
- Experience analysing and interpreting digital performance data from platforms such as GA4, Search Console, Sprout Social, Dotdigital or similar tools to shape content and marketing decisions.
- Strong understanding of SEO and GEO, website performance and digital engagement metrics.
- Experience creating dashboards, automated reports and data visualisations.
- The ability to translate complex data into clear and practical recommendations for non-specialist colleagues.
- Excellent attention to detail and a strong commitment to data quality and accuracy.
- Strong organisational skills and the ability to manage multiple reporting cycles and priorities.
- A collaborative approach and confidence working with colleagues across teams.
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
The Digital Transformation Officer will support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.
The Digital Transformation Officer will work with all teams within the Trust, across all levels of the organisation, assisting with implementing CCT’s Digital Transformation Strategy. They will be responsible for the day-to-day tasks involved in populating and documenting the system and the supporting infrastructure as it develops.
As the Digital Transformation Officer, you will play a pivotal role in supporting CCT’s strategic objectives by collaborating with cross-functional teams that leverage agile methodologies, data-driven approaches, and digital technologies. A key focus of the role will be addressing the behavioural and cultural factors that influence the success of digital transformation— using structured engagement, training, and communication approaches to support adoption of new systems.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 15th April 2026.
The interviews will take place in Northampton on 24th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
An exciting opportunity to play a central role in securing the funding needed that helps young people thrive. At a time of real growth for our charity, we are looking for an experienced Fundraising Communications Manager to join our team. You will lead two major annual fundraising appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role:As Fundraising & Communications Manager you will plan and deliver two organisation-wide appeals each year, with a combined income target of £300,000. You will own and grow our monthly donor programme, developing email journeys, digital content and supporter pathways that build a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered
About you:We are looking for someone with proven experience delivering multi-channel fundraising appeals and growing an individual giving or monthly donor programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and someone who understands the importance of representing young people responsibly and with dignity.
A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and you bring a proactive, solutions-focused mindset to everything you do.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
- Fundraising Events Manager
- Hybrid (Nottingham office at least 1 day per month)
- Full time | Permanent
- Salary: £38,000
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Events Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility.
Headway UK– the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re looking for an experienced, creative and highly organised Fundraising Events Manager to take our programme to the next level.
About the role
As the Fundraising Events Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our Annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third party events, such as the London Marathon, Great North Run and the London Landmarks Half Marathon, providing the best supporter experience.
The role will lead and develop the Fundraising Coordinator, providing effective line management to ensure high performance and professional growth.
Working closely with the wider Fundraising Team and the Communications Team, you will ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.
With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.
What you will do
- Develop a forward‑thinking events strategy that increases participation and income.
- Oversee and deliver Headway’s events programme, alongside the Fundraising Co-ordinator.
- Lead and line manage the Fundraising Co-ordinator providing guidance and support to achieve team objectives.
- Deliver and champion outstanding supporter stewardship.
- Innovate and test new fundraising opportunities to expand the event portfolio.
- Manage budgets, health and safety, logistics and evaluation.
- Build strong relationships with participants, volunteers, suppliers and corporate partners.
- Work closely with the Communications Team to deliver effective, engaging marketing.
About you
We would love to hear from you if you have:
- Proven experience in planning and delivering a diverse range of events
- Strong organisational skills and the ability to manage multiple projects
- Excellent communication and relationship building skills
- Understanding of fundraising principles and supporter engagement
- Experience of budgets, evaluation and health and safety
- Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
- Ability to lead, support and develop others
- A commitment to safeguarding, equality, and Headway’s values
You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
BENEFITS
As a valued member of the Headway team, you will have access to the following range of benefits:
Financial Security
- Competitive salaries
- Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions
- Occupational Sick Pay Scheme, increasing with length of service
- Death in Service Benefit, providing peace of mind for your loved ones
Flexible Working
- Flexible working arrangements promoting wellbeing and work-life balance
Wellbeing
- 24/7 Employee Assistance Programme including access to counselling services
- Eye test vouchers
- Mental Health First Aiders
Holidays and Leave
- 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays
Additional Benefits
- Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership
Join us and lead inspiring events that change lives. If you have any further questions about this role please contact Rachel Hodson Director of Fundraising.
Closing date: 5pm, 2 April 2026
Interviews: 15-17 April 2026
The client requests no contact from agencies or media sales.
Join Choose Love as our Community Fundraising Manager and play a pivotal role in powering life‑changing support for displaced people worldwide. This is a chance to shape a growing movement and inspire our community to take action.
Sitting within the Partnerships team, the Community Fundraising Manager will lead the development and delivery of our community fundraising strategy. You will drive supporter engagement by creating and expanding a diverse range of fundraising opportunities, strengthening long‑term relationships, and mobilising people who want to make a difference. Your work will be essential in generating the income that enables Choose Love to continue supporting displaced people around the world.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Stewardship Manager
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time
Salary: £44,931
Do you have the vision and experience to help churches grow a culture of generosity that supports mission and ministry? Are you able to inspire, equip, and encourage congregations to respond faithfully and joyfully to Christian giving?
The Diocese of Rochester is seeking a Stewardship Manager to play a key role in increasing the financial resources available for mission across the Diocese. Working closely with the Finance Director, Archdeacons, and parish leaders, you will help embed generous giving practices and support churches to develop sustainable approaches to funding ministry.
This is an influential and relational role for someone who can combine theological understanding, financial insight, and strong communication skills to help parishes identify and overcome potential barriers to generosity and grow in confidence around Christian stewardship.
About the Role
You will support parishes and diocesan colleagues in building a culture of generosity and sustainable giving. Your key responsibilities will include:
· Leading the development of a culture of generosity and mutual support across the Diocese
· Working alongside the Finance Director, Archdeacons and colleagues to grow parish giving and develop parish offers
· Teaching and speaking in parishes, deaneries, and online gatherings on Christian generosity and stewardship
· Encouraging and supporting the use of the Parish Giving Scheme and other digital giving tools
· Promoting best practice through parish giving reviews and stewardship initiatives
· Working with the Communications team to promote generosity through a range of media and resources
· Supporting training for clergy and lay leaders on teaching generosity and managing parish finances
· Using data and financial trends to identify barriers to giving and develop practical strategies
· Contributing to diocesan strategy by ensuring generosity and giving are embedded in planning and initiatives
· Creating practical preaching and training resources to support local churches
About You
We’re looking for someone who:
· Has significant experience in fundraising, ideally within a Christian charity or similar context
· Has experience working with high-value donors and developing giving strategies
· Understands the theology and biblical principles of Christian generosity and stewardship
· Is confident in teaching, preaching, and communicating about giving in a range of contexts
· Has strong interpersonal and negotiation skills and can motivate others to embrace new approaches
· Has a strong understanding of finance and the ability to analyse giving trends and data
· Is highly organised and able to manage multiple relationships and projects
· Understands the culture and diversity of traditions within the Church of England
· A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)
· Able to travel to all areas of the diocese, including during evenings and weekends to meet with parishes.
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 12 April 2026
Interviews will be held on: 21 April 2026
The client requests no contact from agencies or media sales.
-
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.
This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice.
The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities
-
Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
-
Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
-
Direct line management of officers and volunteers as required.
-
Manage agencies and freelancers as required.
-
Ensure activities follow fundraising and data regulations, and marketing best practice.
-
Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
-
Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
-
Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.
-
Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.
-
Identify new growth channels for Mary’s Meals.
-
Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
-
Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
-
Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.
-
Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.
-
Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.
-
Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities.
-
Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
-
Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.
-
Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.
-
Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.
-
Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.
-
Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).
-
Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.
-
Champion best practices in performance marketing across the organisation.
To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Friday, 27 March.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
£45,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.
The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.
This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.
Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.
What we’re looking for:
· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others
· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.
· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and a covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 07 February 2026
Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
- To scope and deliver a range of projects to support both organisational and sector developments.
- To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
- To compile reviews, reports and options appraisals to aid effective decision making.
- To lead the development and submission of grant and trust funding opportunities.
- To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
- To ensure creative and flexible use of resources.
What you’ll bring to the role
- Strong project management skills, with experience delivering complex, multi-stakeholder work.
- Track record of delivering to achieve strategic goals and outcomes.
- Strong organisational skills, with the ability to prioritise, plan and manage risk.
- Ability to negotiate and influence.
- Experience of identifying funding opportunities and successfully bidding for grant funding.
- Able to work on own initiative and collaborate within a team.
- Strong interpersonal and communication skills.
- Excellent listening skills with the ability to take diverse opinions into account.
- Digitally literate and technologically curious, with experience of Microsoft Office and project software.
- Experience managing and monitoring budgets.
- Experience of facilitating events and workshops.
- Committed to engaging and co-creating with children, young people and families.
- Understanding of the role of libraries within communities.
- Experience of managing partnerships, subcontractors or commissioned work.
- Awareness of GDPR implications and requirements.
Personal qualities
- Empathetic, able to understand a variety of viewpoints that are different to their own.
- Calm under pressure and able to manage multiple priorities while maintaining quality.
- Confident in building relationships and constructively challenging where needed.
- Thrives when working collaboratively and taking responsibility for delivery.
- Trusts others and inspires trust.
- Ambitious for our charity, the library sector and for children and young people.
- Strategic thinker who can also absorb and analyse detailed information.
- Entrepreneurial, with the ability to spot opportunities and develop them.
- Asks for feedback and is able to accept and act on it to improve their own performance.
- Understanding of inclusion and its importance within a diverse society.
- Commitment to own continued professional development.
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.
A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.
The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.
JOB PURPOSE
To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
- Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.
Supplier and Partner Development
- Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
- Lead onboarding and manage delivery to agreed standards, budgets and timelines.
Supporter Engagement and Campaign Development
- Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
- Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
- Build audience understanding through segmentation, insight and experimentation.
- Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.
Product Development
- Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
- Produce product business cases with KPIs, budgets, phasing and implementation plans.
Reporting and Evaluation
- Establish reporting and monitoring frameworks for Individual Giving activity.
- Use early data and insight to inform decision‑making, future planning, and product development.
- Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
- Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
- Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
- Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
- Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
- Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
- Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
- Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
- Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
- Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
- Understanding of water safety, education, youth engagement, community development or related fields.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.