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Digital delivery officer jobs in forest hill, greater london

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Closing tomorrow
ASCEL - Association of Senior Children's and Education Librarians, Remote
£38,110 pro rata
Posted 2 weeks ago
The Social Mobility Foundation, London (Hybrid)
£38,100 - £41,100 per year
Posted 2 days ago
Closing in 3 days
Operation Smile UK, Battersea (Hybrid)
£60,000 - £85,000 per year depending on experience
Seeking an experienced and enthusiastic individual to join Operation Smile UK as Director of Partnerships on a full-time basis
Posted 1 week ago Apply Now
User Voice, Greater London (Hybrid)
Circa £30,000 depending on experience, plus London Weighting Allowance (if applicable)
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement?
Posted today
Closing tomorrow
School Partnerships Alliance, London (Hybrid)
£35,000 - £45,000 (pro ratad for 3/4 days pw)
Seeking a Membership & Communications Manager to steward and grow our membership base, manage our website, and provide social media support.
Posted 1 week ago Apply Now
Closing today at 23:30
Chartered Institute of Library and Information Professionals, London (On-site)
£55,500 per year
Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
Posted 2 weeks ago Apply Now
Pact, Wandsworth, England (Hybrid)
£46,225 per annum + £3,000 market supplement
Posted 2 weeks ago
War Child, NW1, London (Hybrid)
c.£80,000 - £85,000
Lead a high-performing team of c.15, covering major donors, principal giving, trusts & foundations, institutional, corporate , and gaming.
Posted 1 week ago Apply Now
Closing in 4 days
Dons Local Action Group, Wimbledon (On-site)
£70,000 per year
Posted 3 weeks ago
Closing tomorrow
Special Olympics Great Britain, Remote
£36,000 - £38,000 per year
We are seeking a dynamic and strategic Corporate Partnerships Manager to oversee and grow the Fuller, Smith and Turner & SOGB partnership
Posted 1 week ago Apply Now
Page 5 of 7
Remote
£41,603 - £45,470 per year
Full-time
Permanent
Job description

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

  • Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
  • Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
  • Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

  • Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
  • Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
  • Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
  • Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

  • Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
  • Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
  • Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

  • Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
  • Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
  • Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

  • Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
  • Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

  • Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
  • Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

  • Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
  • Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

  • Contribute to broader membership engagement strategies and initiatives.
  • Undertake any other duties as required by the Director of Membership to support CST’s mission
Posted by
Confederation of School Trusts View profile Organisation type Registered Charity
Posted on: 31 July 2025
Closing date: 27 August 2025 at 12:00
Job ref: Professional Communities Manager
Tags: Advice / Information, Communications, Education, Partnerships, Events / Activities, Governance / Management