23 Digital experience manager jobs near Liverpool
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Lottery Marketing & Promotions Manager
£26,928– £31,683 (pro rata, dependant on experience)
22.5 hours, Permanent
Location: Southport, Merseyside
Do you excel in sales or marketing, and have exceptional interpersonal skills? Then we would love to hear from you!
The new Lottery Marketing & Promotions Manager is vital to generating much-needed income for our charity through Queenscourt Enterprises, a subsidiary company of Queenscourt Hospice. You will be able to deliver ambitious financial targets on an annual basis, managing our Lottery Team to achieve the best financial results for Queenscourt Hospice. You will work alongside the Head of Income Generation and Communications to ensure that the aims and objectives of Queenscourt’s Lottery Strategy are met, and that financial and marketing targets are exceeded.
The primary focus of the role will be to increase Queenscourt Lottery membership, as well as growing the income generated by our twice-yearly raffle. You will also ensure that we retain existing supporters through effective stewardship.
You will produce excellent marketing and promotional campaigns for Queenscourt Lottery through the creation of relevant marketing literature, social media campaigns and other media promotions, e.g., radio, using a compelling case for support.
The right candidate will need to demonstrate experience of successfully managing people and achieving challenging targets. As well as excellent interpersonal skills, the post holder will have the ability to cope with a diverse range of tasks and activities, all aimed at increasing player numbers and the net revenue contribution from Queenscourt Lottery to our charity.
Please view the full job description on our website; and use the online application form to submit your application, cv’s are not accepted.
Closing date for applications is 6th feb
- We offer enhanced employer contributions to our workplace pension scheme on completion of probation period
- Working in a modern, bright, and welcoming environment
- Free on-site parking and subsidised meals
- Staff receive excellent support and supervision from our management team
- 28 days annual leave plus Bank Holidays
- Excellent training and development opportunities, including support to undertake professional qualifications or academic study
Are you entrepreneurial, passionate about making a difference, and skilled at securing grants and charitable donations? If so, we have an incredible role for you.
Community Integrated Care is one of Britain’s biggest and most successful social care providers. We are recruiting for a Grants and Corporate Funding Manager, working within our award-winning Partnerships and Communities Department.
Our charity proudly supports more than 3500 people who have learning disabilities, autism, mental health concerns, dementia, and complex care needs, across England and Scotland. We are dedicated to making the greatest impact possible upon the lives of the people we support and society, by being a leading force for innovation and community development within social care.
You will lead our efforts to change the lives of the people we support through securing grants, corporate donations, and community fundraising with purpose.
This is a genuinely high-impact and strategic role, working for a charity that has been named as the Charity Times ‘Charity of the Year’ and has won many international and national honours for its impact and innovation.
This role focusses on securing funding and resources which can enable to us to deliver innovative programmes that change the lives of the people we support and enhance the services that we deliver. Your work will be varied and exciting – from helping us to secure funding that helps enhance the individual services that we provide through to helping us create innovative programmes that change lives at scale.
You’ll be part of a charity that excels in this field. From working with the Rugby League World Cup 2021 to create the world’s first inclusive volunteering programme at a major event for people who access social care. to partnering with police forces across the UK to tackle hate crime and prejudice, we generate opportunities that have real impact. Your work can span enabling us to access funding to form successful community projects and social enterprises, through to securing sensory equipment for care services, and so much more.
We are looking for someone with great creativity and entrepreneurial instincts, strong bid writing skills, and the ability to design projects and partnerships. Importantly, you will be passionate about our cause and motivated by the role that you will play in changing lives.
You will report into the charity’s Director of Partnerships and Communities. You will fully be supported by a team of specialists within your department, who can help you to shape your ideas and will fully implement and manage the delivery of our grant funded projects and charitable partnerships.
If this sounds like an exciting role for you, we can offer you a great career in an exceptional charity. You will be working for an innovative organisation that has an exciting vision and many exceptional partners. This is a special charity where people can grow personally and professionally and make a real difference every day.
If you have the talents, drive and purpose to be a success in this role, please apply to be part of our incredible charity.
Working for Us
We’re passionate about our people and you'll have the opportunity to develop your skills and knowledge in a friendly and enriching environment. We also offer the following:
- Comprehensive induction and commitment to on going learning and development
- 25 days holiday (plus bank holidays)
- Holiday purchase scheme (up to 5 days)
- Contributory pension scheme
- Access to a free benefits app offering retail discounts, leisure savings and holiday and travel discounts
- Employee of the month and other recognition schemes
This role can be home based or operate out of any of our regional offices.
If you are looking for professional satisfaction, and for a role where you can really see the difference your contribution makes to delivering the best lives possible for the people we support - apply today!
Community Integrated Care is an equal opportunities employer
The client requests no contact from agencies or media sales.
Position: Senior Community Fundraiser (North, England)
Type: Full-time (35 hours per week), permanent
Location: Home-based, based in the North of England (Merseyside/Yorkshire)
Salary: £33,606 - £37,217 per annum plus excellent benefits
Salary Band: Band E2
Department: Community and Events team
At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.
About this job
The MS Society is delivering some of the most exciting fundraising in the UK and we’re seeking a talented and enthusiastic Senior Community Fundraiser in the North of England to join our dedicated Community and Events team.
Our Community Fundraising Team are focused on raising £2m+ working across the UK in 2022. After a successful 2021 fundraising year, this role offers the opportunity to grow community fundraising with the enthusiastic support of people affected by MS, their friends and families, including members of our local groups.
Our team works within a lively and creative fundraising department, where we break down barriers and collaborate to ensure supporters at all levels get the very best service. You’ll be given free rein to develop your skills and experience, while building relationships with grassroots supporters to maximise income.
- You’re likely to be in a similar role for another charity, confident, enthusiastic and with great customer care and communication skills.
- You'll know how work closely with supporters, volunteers, local groups and our wider fundraising team.
- You’ll be able to demonstrate a good understanding of community and events fundraising and a collaborative approach to teamwork.
- Most importantly, you’ll be supporter-focused and willing to go the extra mile to support our amazing fundraisers and help them reach their fundraising goals.
- You’ll be home based in SW England/the West Midlands.
- You must have a driving licence.
If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.
The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.
Closing date: 9am on Monday 24 January 2022
In order to apply for this role, please click the apply button and submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description (in application resources).
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.
The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We’d be grateful if you could complete the attached equality and diversity monitoring form and submit it with your application.
As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.
We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.
No agencies please.
This role is mainly based at home but will involve some travel therefore applicants should be willing to travel across their region.
As the UK’s largest voluntary sector provider of services to disabled people, we believe disabled people should have the freedom to live their lives the way they choose – with the opportunity and support to live independently, to contribute economically and to participate fully in society.
With 5,000 staff and 10,000 volunteers supporting nearly 70,000 people in the UK and around the world, Leonard Cheshire provides support to 3,200 people in a variety of UK living services including supported living, nursing and day centre facilities. We also support 12,000 young people in the UK with skills, confidence and employment programmes. Internationally, we are a specialist development non-governmental organisation, delivering inclusive education, youth leadership and access to livelihoods programmes to more than 50,000 people in 15 countries across Asia and Africa.
About the role
Leonard Cheshire Disability working with the John Lewis Communities Investment Fund is recruiting for Part-time Digital Inclusion Coordinators to support the delivery of a new digital inclusion and upskilling pathway for young people with disabilities in Chester.
The role will work closely with young people (aged 18-25) with disabilities, volunteers and other stakeholders, providing them with training sessions, advice, guidance and support to enable them to be more confident to use IT, get online and develop skills for employability.
The Digital Inclusion Coordinator will effectively deliver all elements of the Digital Inclusion pathway, deliver training sessions, lead on participant and volunteer recruitment to enhance the Programme’s reach and impact, and work with local community-based teams as well as our central assistive technology resource.
The programme will deliver a suite of training sessions, gives participants access to computers to develop their skills and employability, supports a number of accessible IT options and provides disabled people access to IT equipment.
Applicants will have to demonstrate experience of supporting people to use IT and prior work with volunteers.
An understanding of digital inclusion, IT skills for employability, accessible IT, adaptations and/or assistive technology will be an advantage.
The role will also be responsible for collating accurate data to support monitoring, evaluation and development; this will include monthly reports as well as quality and impact data.
The role would suit someone who enjoys working with a variety of people, who has good attention to detail, who is self-motivated, takes their own initiative and who is very confident using Microsoft Office packages and databases.
You should be patient and comfortable explaining things from a very basic starting point. You will enjoy listening to what people want to achieve before assisting them to achieve it.
Driving license and access to a car would be beneficial.
- Substantial annual leave (26 days pro rata)
- A generous employer contribution to a company pension scheme with additional life cover
- Access to a cash health plan at favourable rates
- Flexible working and lots more
Closing date: 24 January 2022
We aim to conduct interviews via Zoom during Jan/Feb 2021
Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.
We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.
Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.
The client requests no contact from agencies or media sales.
Renowned internationally and based in Liverpool, FACT inspires people with bold and experimental projects and exhibitions exploring art, technology, science and society. FACT nurtures a diverse future generation of artists, film-makers, creative makers, imaginists and critical thinkers, and supports young people and emerging artists to gain confidence, skills and experience that can pave the way to more productive and enriching futures.
We are looking for a Finance Manager who is a part or fully qualified accountant to lead the financial management of FACT. This role will provide strategic support to the CEO, Executive Team and Board of Trustees, as well as timely finance management reports and data analysis.
The client requests no contact from agencies or media sales.
Would you like to play a key role in enabling a new generation of Medical Doctors to be trained in Cheshire, no matter what their background? Do you have experience of writing compelling funding proposals and applications to Grant-Making Trusts and Foundations? If so, the role of Development Manager could be for you.
We are at a key moment at the University of Chester, having gained approval from the General Medical Council to deliver the first qualifying course of study for Medicine in the county. We want to provide scholarships so that background is no barrier to joining the Medical profession, training in Chester, and this role will play a key role in achieving this.
This is a full-time, fixed-term contract (0.8fte considered) until September 2023, when our first scholars will be joining us. The successful candidate will be responsible for cultivating and nurturing the relationships with Trusts & Foundations and associated supporters, bidding for significant financial donations and grants to the University of Chester. The position is available immediately, and joins the team at an exciting time. There is scope for the role to become permanent after this initial campaign.
The focus will be on new relationships with Trusts and Foundations leading to financial support, and we are looking for someone who can be proactive about seeking out and forging this, collaborating closely with members of academic faculty and the Senior Executive Team, who are fully onboard to support this initiative.
You will be educated to Degree standard or equivalent level qualification and you will have a proven track record of fundraising, with a wide understanding of philanthropy, and why people and organisations give. The successful candidate will be a results driven, strategic thinker with the ability to build and nurture transformative internal and external relationships. You will be an exceptional written and verbal communicator and passionate about your work, and the difference higher education can make in our communities and society.
The post is normally based in Chester, however the Directorate is currently working remotely, and homeworking either fully or partially is available.
For an informal discussion about the post, please contact Helena Astbury, Head of Development and Alumni Relations on +44 (0)1244 511005.
We encourage applications from a diverse range of applicants.
Candidates may download further details from our website.
Closing date: 15th February 2022.
The client requests no contact from agencies or media sales.
Age UK's vital Retail Division raises vital funds to help maintain our services and support for older people who need us most.
We are now recruiting for an exciting new position within our Retail Support Team based in Warrington. This new E-Commerce Manager opportunity will manage all on-line activity within the retail division of Age UK, ensuring the charity achieves a market share of the charity on-line business across multi-channel platforms.
If you have the skills and drive to manage an E-Commerce business that delivers above expectation and ensures that Age UK are represented on all worldwide/national/local on-line platforms, we are keen to hear from you.
You will have
* Experience planning, developing and managing digital marketing strategies.
* Excellent understanding of web design and web analysis.
* A strong marketing background.
* Understanding and experience of website management and web analytical data.
* Experience in adobe photoshop, Indesign and google analytics.
* Knowledge of digital marketing channels such as PPC, SEO, Social Media marketing channels.
* Knowledge of attribution modelling, website speed optimisation, A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools.
* Business planning and strategy implementation.
* Implementation of new product development into retail channels.
* A full understanding of customer profiles, data management, customer recruitment and retention, and analytical skills
* Experience of managing a team.
* Current working knowledge of all major retailing environments within UK
* Competence in interpreting financial statistics and complex data.
* Proficiency in the use of Microsoft based IT programmes including, Word, Excel, and Outlook or similar
* Competent presentations skills to provide presentations to audiences of various sizes
What we offer in return
* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.
For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The Cares Family’s mission is to help people find connection in a disconnected age. Our objectives are to reduce loneliness and isolation; improve people’s connection, belonging, purpose and power in a changing world; and bring people together to reduce social, generational, digital, cultural and attitudinal divides.
Over the last decade our model has grown from a tiny idea in a single place into a national leader. Combined, North London Cares (founded in 2011), South London Cares (2014), Manchester Cares (2017), Liverpool Cares (2018) and East London Cares (2019), have connected some 25,000 older and younger neighbours to share nearly 1 million interactions and 250,000 hours.
As well as having an impact on individual lives and communities, in the past three years, The Cares Family has started to have an impact at the systemic and cultural levels too – through new projects, storytelling and campaigning that are rapidly increasing our profile and making an even bigger difference.
In order to deliver our fundraising strategy, we have re-shaped our team of 11 fundraisers to maximise return on investment and subsequently created the post of Head of Development (Major Gifts). This newly created role will report directly to the Director of Development and work closely with fellow senior fundraisers (including two further Heads of Development) to achieve our fundraising goals effectively and efficiently.
We are looking for an experienced major gifts fundraiser.
You will need to have a good understanding of the fundraising arena and of issues and innovations within major gift fundraising and philanthropy at a local and a national level. You will be a creative and proactive new business development manager with significant experience of developing high value relationships with major donors (and ideally corporates), along with excellent relationship management and communication skills.
This is a great opportunity to join a dynamic organisation with an entrepreneurial culture, to build our major donor programme, and to apply your ambition and tenacity to drive forward new business, with great autonomy and independence.
We are looking for someone who is ambitious about raising income, has the ability to engage and influence individuals at all levels, and enjoys working as part of a warm, collaborative and busy team.
To apply for this role, please read the job description and application task descriptions carefully, and submit your application by Wednesday 2nd February 2022, at 23:59.
This is an exciting opportunity for somebody looking for a career in the voluntary sector. The Monitoring and Evaluation Assistant has a key part to play in helping us collect and interpret data about the number and type of people our different programmes reach and the impact they make on the lives of those who engage with them. At The Reader, we deliver a wide range of activities and services, from our Social Enterprises and Heritage offer on site at Calderstones Mansion House to our network of Shared Reading groups and digital activities for adults and children across the UK. As well as allowing us to demonstrate impact, the qualitative and quantitative feedback we gather from our participants helps us review, develop and improve our services, ensuring they are fit for purpose and continue to meet need. In the role, the successful candidate will get an overview of activities across the entire organisation, which provides an opportunity to learn about how different departments collaborate with one another and how organisations in the voluntary sector work. You’ll be joining the team at an exciting time in the delivery of our monitoring and evaluation work as we prepare to launch a new 5-year strategy and continue to develop our approach to collecting and reporting data using digital systems. Training and support will be provided.
Knowledge and Skills
- Analyse, interpret and present a wide variety of data for internal and external project reports and internal learning purposes
- Set up tools (eg online surveys/ paper evaluation forms) to collect data from our volunteers and participants in our activities, which can be delivered in different ways.
- Understanding of the impact of Shared Reading, and the quantitative and qualitative data used by The Reader to measure this
- Understanding of how our reporting tools support our funders’ requirements
Leadership and People Management
- Support evaluation volunteers (small groups between one and ten) in the collection and input of data
- Provide support to colleagues as needed on the collection of data in evaluation activities
- Act as the first point of contact in providing advice to colleagues and volunteers about best practice in monitoring and evaluation
- Draft written communications to colleagues and volunteers about evaluation work (e.g. requests/instructions to complete evaluation forms)
- Attend meetings with colleagues across the organisation (particularly Development, Services and Programmes) to understand planned activity and how the Monitoring & Evaluation team’s support will be needed through developing tailored evaluation forms.
Liaison and Networking
- Communicating with external research partners as required on in depth evaluation projects
- Attending external events/training on monitoring & evaluation as agreed with line manager, and developing external contacts in sector as part of self-development and to bring back learning for team
Planning and Organising
- Play a key part in the planning, communication and implementation of key evaluation projects throughout the year
Initiative and Problem Solving
- Ability to handle multiple tasks and prioritise/reprioritise them with input from line manager as needed as circumstances change.
- Ability to review draft data reports and identify where further investigation may be needed to ensure confidence in reporting e.g. possible data entry errors or missing data returns
- Able to look for and propose innovative solutions when issues arise – eg COVID restrictions limiting ability to collect data in person
- Team-working and Collaboration Provide practical support to the Head of Monitoring and Evaluation in the delivery of our Monitoring and Evaluation Strategy.
- Supporting Development as required in gathering data needed for funder reports, and to liaise with colleagues across the organisation as needed in collecting data/responding to data collection requests.
- Being available during programme events at Calderstones for monitoring & evaluation tasks as required, and as part of this to provide general assistance with events as needed by the Programme Team
- Provide administrative support to other departments where agreed by your line manager
The client requests no contact from agencies or media sales.
Community Integrated Care is currently seeking an experienced Wellbeing, Diversity and Inclusion Specialist to work as part of the People Team to enhance the people experience throughout the employee lifecycle.
The successful candidate will support the delivery of the organisations Health and Wellbeing strategy and lead on specific wellbeing initiatives as well as act as the day-to-day organisational lead on all Equality, Diversity and Inclusion matters within Community Integrated Care.
They will guide, support, and lead the organisation in becoming a more inclusive and diverse employer and care provider, reflecting the communities in which we work, and creating a culture in which people feel they truly belong.
They will provide coordination support to the organisations Health and Wellbeing offer, providing colleagues with relevant knowledge or information to proactively support our colleagues to live healthier and happier lives – whilst at work and in their private lives.
Day to Day:
- You will be the first line support for all colleagues, supporting with queries and providing advice around health conditions and wellbeing.
- You will the lead to design, mobilise and coordinate wellbeing programmes, initiatives and future plans, ensuring they are aligned with organisation goals.
- You will deliver a series of workshops around resilience, management and health conditions and wellbeing in the workplace.
- You will support all colleagues to access self-help tools and learning through developing our systems and communication methods.
- You’ll be working closely with the Executive team and Leadership team to reach our organisational EDI goals and encouraging organisational-wide awareness of EDI issues.
- You’ll support the planning, development, implementation, and evaluation of Equality related Chater Mark submissions.
- You will support the charity to build, analyse, report, and inform EDI management data and develop and promote future EDI actions.
- You will provide reporting as needed for use by the Executive Team and Board of Trustees.
- You’ll be educated to degree level or equivalent level of knowledge/experience working in a similar role
- Relevant Post Graduate qualification (Desirable)
- You have recent experience working in a role promoting health and wellbeing
- You'll be passionate about making a difference and peoples health and wellbeing
- You have an extensive knowledge of EDI Legislation, policies and practice.
- You'll have experience creating and implementing projects or programmes that engage, educate or support people.
- You'll be competent in utilising a range of digital technologies
- We require a fresh thinker to create resources that promote education, skills and development.
- You enjoy problem solving and implementing a creative, innovative approach in your work.
- You'll be confident in monitoring, evaluating and showcasing your work to internal and external stakeholders.
- You are brilliant at communicating - you find it easy to explain things in a way that is easy for others to understand
- You have the ability to plan, lead, implement and measure high-quality digitally delivered projects
- People might describe you as a little picky because you've got a great eye for detail and accuracy
- You can demonstrate managing difficult situations
- You'll have strong organisational and time management skills.
- You can identify risk and minimise risk effectively.
- You can self-reflect on lessons learnt and apply to others.
- You have a person-centred outlook, actively engage the people we support in your work and draw the best from their talents, needs, views and ideas
Working for Us
What is The Deal for you?
- Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You need to be available to work from our Widnes Head Office in when required, but otherwise you can work from home or a flex between the two.
- Competitive Salary: £30,000 to £33,000 (dependent upon experience)
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
The Director of Literature ensures that great literature and Shared Reading remain at the heart of The Reader, utterly central to its mission. In this role, you will lead the development of the entire literature programme – setting the tone and tenor of how we read and what we read, and ensuring that the reading of literature feeds the organisational ethos. You will manage 3 Heads of Department within the Directorate across three teams;
- Publications – providing staff and volunteers with curated literature for use in Shared Reading as well as championing the work of The Reader to the general public primarily via The Reader magazine and The Reader podcast.
- Programmes – devising and delivering The Reader’s public events programme at Calderstones and elsewhere including online, weekly community activities and one-off events
- Teaching and Learning – designing and delivering The Reader’s teaching and learning programmes, developing and nourishing Shared Reading practice across our international network of practitioners. Working directly with the Volunteer Support Team to ensure effective quality assurance for volunteer-led Shared Reading and providing our volunteers with inspirational resources and learning opportunities.
You’ll be responsible for:
- Inspiring the entire organisation – Shared Reading participants, volunteers, visitors to The Reader at Calderstones, staff members, the Trustee Board - in its reading life.
- The annual programming theme and Reader Bookshelf of recommended reads, which inspire our events and reading experiences each year.
- The programming of literary events both online and at Calderstones, including Gravity Festival and The Penny Readings.
- The Reader magazine and podcast, and our wider publishing programme.
- The curated reading resources on our Online Community Hub, used by our national network of volunteers and staff.
- The oversight and development of The Reader’s quality assurance system, ensuring we maintain high quality delivery of Shared Reading.
- Ensuring great teaching of Shared Reading is delivered and further developed.
- Retaining and building standards of diversity and range of literature, including writing from earlier times and challenging texts.
- Being a leader in the ongoing work development of The Reader’s Equity, Diversity and Inclusion strategy, paying particular attention to the role of the Shared Reading and the literature we read in creating more humane, warm, and diverse society.
- You’ll be responsible for leading the development of a new organisational structure which will ensure that the voices of our Reader Leaders and group members are given expression and are heard in our organisational development activities.
- General Director-level work, as a member of Directors’ Group which is collectively responsible for the work of the organisation as a whole, building the organisation’s strategy and plans, and reporting to the Board of Trustees.
Knowledge and skills
- Great vision for literature in the world
- Wide and deep range of reading experience
- Excellent writing skills
- Exceptional communicator
- Good at working alone and in teams
- Good with people, strong management skills
Literature and reading
- We are looking for a reader who has a strong vision for the place of literature in the world, who understands the emotional power of Shared Reading, at both individual and group level, and the potential of the literary experience as an agent for change. You’ll be able to describe the kind of change that literature can bring about.
- You’ll have a wide, deep and, above all, personal literary experience and be able to draw on your own inner anthology of great texts that feed your soul. You’ll be able to speak about your own reading life in compelling terms.
- You’ll be a reader who is also an explorer, willing to look beyond your current experience, but with a clear sense of what it is you are seeking for in literature when you go looking.
- You’ll understand the levels/range of literary expertise within The Reader movement and ensure the organisation continually encourages development of practice, as well as finding ways to harness and promote the expertise of exceptional practitioners.
- You will be committed to the enlargement of our reading range – we want more diverse and challenging texts, from all times and from many cultures. But above all we seek a commitment to the curation of texts which speak to our inner and emotional lives.
Leadership and people management
- We’re looking for a dedicated reader who is also an inspiring leader. This is, above all, about ensuring that the golden thread of literature is woven through all our organisational thinking, practice and making. You will ensure that Shared Reading is undertaken and embedded at all levels of the organisation, and that our organisational thinking about literature remains lively and flexible.
- You will have responsibility for ensuring the Literature Directorate meets its operational, financial and strategic objectives.
- You’ll be able to provide responsible, supportive leadership for the Heads of Teaching and Learning, Programmes and Publishing, as well as providing leadership and a sense of collective purpose to the Directorate as a whole.
- You will be able to write well, with nuance and complexity, about The Reader’s work and more widely about the literary experience.
- You will be able to speak authoritatively in public and in the media about The Reader’s work, able to tell the stories we want to tell so that the world understands what literature can do.
- You will be able to develop business planning documents and compile information for Directors’ Group, the board, funders or other external agencies and stakeholders
Liaison and networking
- We’re looking for someone who has, or can develop, a network of contacts with writers, thinkers, and publicly-recognised readers in order to build The Reader’s brand and influence e.g. via podcast, magazine
- You will be a good team member, used to collaboration and able to build strong, flexible and respectful working relationships internally.
- You will be a leader who tells our Reader stories, building belief in what we have to offer, and able to make good and trusting relationships on the basis of your direct experience of our work.
Planning and organising
- You will be responsible to leading the development of an organisational structure to encourage the participation of Volunteer Reader Leaders (and eventually group members) in organisational thinking.
- You will be responsible for the development of the Literature Directorate plan, working collaboratively with other Directors to ensure that all plans help build the overarching organisational plan.
- You will offer leadership and support the Heads of Department within your team in relation to operational planning and the implementation of projects, and take responsibility for the realization of the Directorate’s plans.
- You will oversee the Literature Directorate budget (c £650,000) and be responsible for the high-level prioritizing of time and resources.
Initiative and problem solving
- We are seeking a deeply creative person, able to lead the directorate and wider organisation in creative literary thinking, taking literary practice to the needs and demands of real-life work, such as the development of our anti-racism position and our involvement with all kinds of people who may feel literature is not for them.
- You will identify key literary/reading/philosophical problems which arise in the course of our work and be a key thinker, giving voice to the complexity of problems and taking part in the discovery of solutions.
- You will be dealing routinely with issues which may not have an apparently immediate solution, and you’ll be able to hold complex problems in mind, able to use literature, first and foremost, as your mode of nuanced thinking.
Decision making and freedom to act
- You will be responsible for organisation-shaping decisions which will affect thousands of people involved in The Reader movement, as well as the organisation’s legacy for the future.
- Powerful vision for literature in the world
- Inspiring leader – able to demonstrate your experience of inspiring others to read, or think and become fellow travelers with you in some way
- Wide and deep range of reading experience
- A highly motivated serious reader, with a profound grasp of the reality (impact and potential) of Shared Reading, and the ability to inspire belief in The Reader’s mission
- A literary thinker first and foremost – able to demonstrate that ‘literariness’ is a specific way of understanding the world
- Generously open-minded, unconstrained by ideologies but able to understand and translate, where appropriate, their relation to The Reader’s core purpose.
- Creative, able to lead the development of new literary products and services
- Demonstrably comprehensive understanding or experience of least one area within the literature-directorate: publishing/programming/teaching/comms
- Able to build networks of literary connection, e.g. publishers, writers, booksellers and to develop literary supporters
- Understands and aims to embody and represent The Reader’s Values
- Excellent writing skills – demonstrated by written submission
- Exceptional Communicator
- Good at working alone and in teams
- Good people manager
- Experience of working in a senior managerial or leadership role
- Experience of building a creative product from scratch
- Transferable skills that you think would help you do this role well
In order to complete the application process you must submit an application form and written submission. Please visit THe Reader's website to view a full job description and application process.
Please complete the attached application form, and written submission
The client requests no contact from agencies or media sales.
NYAS is the leading provider of advocacy and associated service across the UK. NYAS shares the opinion that every child or young person experiencing care should have the same chance to live happy, healthy and rewarding lives as their peers.
We are seeking an experienced, enthusiastic and results-driven Fundraising Officer. You will have an appreciation of the work of NYAS and the challenges faced by care experienced children and young people who NYAS support with a view to helping us change young lives. We have ambitious plans in England and Wales to secure our enormously effective existing projects and to develop new projects to help more young people.
You will have experience in a similar role and share our passion to help more young care experienced people. You will have great relationship building skills with the ability to get the best out of our existing supporters and to achieve new supporters for NYAS.
If you are looking for a rewarding role with an organisation that makes a difference to young people’s lives, we want to hear from you.
In return for joining NYAS you will receive the following benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning & Development opportunities
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief or any other protected characteristic.
We reserve the right to close this vacancy early if we receive a high number of applications.
The client requests no contact from agencies or media sales.
Training Service Coordinator advert
Fixed term until September 2024
Brook has been commissioned by the Probation Service and Capita to deliver a full range of safeguarding training to Probation Service staff which include discrete training offers on safeguarding adults, young people and domestic violence. We will deliver our training to a minimum of 16,000 Probation Service staff across England and Wales.
Brook is the UK’s leading provider of young people’s sexual health and wellbeing services.
Our services provide free and confidential information, counselling and support to help young people make positive, healthy lifestyle choices to improve their wellbeing.
Our education work supports young people’s emotional development and teaches core life skills and our training for professionals improves their experience of health and education.
About this position
You will lead a small team to deliver safeguarding training in the Probation Service, ensuring that the team are efficiently managed and highly functioning, providing a consistent high quality of delivery and support to delegates. You will ensure quality and consistency across teams and continually improve our service and drive-up standards. You will work closely with Brook’s digital, safeguarding and data teams and be the first point of call for day-to-day management issues.
You will work as part of a multi-disciplinary team and have previous experience of working with external partners, commissioners and regulators and experience of local business development.
You will also work as part of a central Brook Education and Wellbeing team providing support to other teams in Brook’s Education, Professionals’ Training and Health Promotion work.
You will have experience of managing staff, working in a professionals’ training environment, service development and project management. You will also have experience of the issues related to safeguarding and experience delivering against volume, quality and income generation targets.
You will have excellent organisational skills, communication skills, great attention to detail and be able to manage a complex and busy workload. You will have the ability to make decisions, work autonomously and to tight deadlines.
In return for your expertise, enterprise, initiative and drive, we can offer a truly supportive environment and genuinely interesting work within a charity that has a proud history and an exciting future.
To apply for this role, please complete the application form on the Brook website by 14 February 2022. It should outline why you are a suitable candidate and your reasons for applying.
Please note - This role also requires an enhanced DBS check.
Candidates must be able to provide paperwork demonstrating their right to work in the UK.
For more information on what it means to work for Brook, please read the ‘Working for Brook’ document on our Current Vacancies page, where you will also find the application form.
Brook are an equal opportunities employer, and we welcome applications from all sections of the community.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. If you have not been contacted within 4 weeks, then you have not been shortlisted for this role. Thank you for your interest in working for Brook.
We have an exciting opportunity for a Growth and Development Officer to join our team Home based covering Mersey Weaver Scout District (Widnes, Runcorn, Frodsham and Villages). This is a 12 month fixed term contract until 31st March 2023. We will offer you a competitive salary of £28,751 per annum.
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
The Growth and Development Officer Role:
The purpose of the job is to instigate, support, and deliver focused growth projects and plans across the project area, to deliver the project objectives and targets. Working in partnership with District Commissioner, Project Working Group and Funded Project Coordinator to realise agreed sustainable growth targets. To ensure that monitoring and progress reports are provided to the Project Working Group.
Key responsibilities as our Growth and Development Officer:
- Support and work in partnership with District Commissioner, Group Scout Leaders and other volunteers to achieve organisational growth
- Open new provisions in line with the project plan, and using local knowledge, contributing to the ongoing development of the project plan as needed and to ensure that Scouting is accessible to all
- Enable and motivate local Scouting to devise, apply and refresh sustainable growth plans in existing and new provisions. (In line with the Association’s agreed Growth Strategy and using the agreed work bank model)
- Advise and support local Scouting upon the retention and recruitment of adult volunteers
- Advise, support and encourage Scouting to engage with seldom heard communities
- Help develop and deliver training, events and activities, designed to support Scouting and promote local growth and development
- Help identify, create and design new tools and resources to support growth and development
- Liaise with other staff from across headquarters, particularly concerning development and volunteering issues
- Represent Headquarters and its Departments in the Region(s) and Counties
- Any other duties as may reasonably be required.
What we are looking for in our Growth and Development Officer:
- Experience of working with volunteer groups
- Experienced in community engagement and demonstrate an understanding of best practice when recruiting and supporting volunteers
- Understanding of volunteer engagement, with evidence of working with diverse communities
- Be competent in using digital platforms such as Zoom and Teams and be able to organise and facilitate workshops and events to a variety of stakeholders
- Hold a full driving licence and have access to a car for work purposes
- Live in a geographical location to enable effective liaison with volunteers
- Able and willing to work evenings and weekends, with some nights away and travel
- Willing and able to be a Member of the Scout Movement
What we can offer you as our Growth and Development Officer:
- 25 days holiday and going up to 28 days after 2 years’ service and 32 days after 5 years’ service
- Additional holidays between Christmas & New Year
- Life Assurance
- Simply Health Scheme
- Generous Pension Schemes
- Free car parking
We are proud to be a family-friendly employer and offer…
- Up to four personal days paid leave a year
- Maternity/Paternity Leave
- Childcare Vouchers
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Closing date: Sun, 20 February 2022, 23:59
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Customer Service Advisor
We’re looking for people to help deliver the organisations aspirational plans. We want energised people to join the omni-channel Customer Service and Telecare Centre, to work with customers and suppliers across the UK.
Position: Customer Service Advisor
Hours: 35 hours
Salary: £22,134 (10% increase after 12 months depending on performance)
Closing Date: 28 January 2022
Transforming customer’s lives.
As award winners, the organisation is proud of the Customer Service Centre in Speke, Liverpool but are always looking for ways to be even better. So, what is next? Well, to build on this success the association are embarking on an exciting period, broadening the ways to interact with customers – sounds great, right?
We’re looking for people to help deliver these aspirational plans. We want energised people to join the omni-channel Customer Service and Telecare Centre, to work with customers and suppliers across the UK.
As one of the UK’s largest providers of high-quality housing and supported housing services and products - you’ll be part of a passionate organisation that makes a difference to thousands of people every single day!
About the role
There are currently exciting opportunities for Customer Service Advisors who will be responsible for providing and continuously improving services across telephone and digital channels, including the life critical Helpline service.
You’ll be delivering an enhanced customer experience through creating a positive customer orientated environment and help delivering on promises to customers.
You will play a key role in working with other internal and external services in delivering an integrated approach, along with supporting the implementation of the digital and online strategy to help in providing a greater value of money for customer and for the organisation.
In order to meet the needs of customers, you need to be flexible. This means you’ll work shifts from 07.00 -10:00am dependant on the weekly hours and rotation:
As you have to be flexible for the organisation, in return you will be given the time you need to spend time doing the things that matter to you by offering 28 days leave (pro rata for part time roles) and 4 half days to use for those special life events, such as going to see your child’s school play, an afternoon out and so on!
You will have an extensive knowledge and experience in customer services and contact centre functions along with multi-channel work streams and a willingness to deliver excellence. With extensive problem-solving skills in a customer orientated business, you will also have the ability to take positive action to ensure you meet exacting customer standards.
Preferably you’ll also have a housing and/or telecare experience, although these aren’t essential, as you won’t get dropped in the deep end, you will have help to you understand how things work and everyone can’t wait to welcome you to the team.
You may also have experience in areas such Customer Service Executive, Customer Service Advisor, Customer Service Assistant, Customer Service Operator, Customer Service Call Centre, Helpline Advisor, Call Centre Operative, Call Centre Worker, Contact Centre Advisor, Customer Service Contact Centre Advisor, Housing Officer, Housing Advisor, Housing Advice, Social Housing Advisor, Housing and Benefits Advisor, Customer Service, Contact Centre, Call Centre, Benefits and Housing Advice, Telecare Centre Advisor.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.