Digital fundraising and engagement manager jobs in finsbury park, greater london

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Help us make churches more Single Friendly!

Single Friendly Church Network is a young charity which encourages churches to welcome and value single people at every stage of life and of all types of singleness. Our work and influence are growing across a wide range of denominations. We want to reach more churches across the UK who could benefit from our resources and training, with the vision that all single Christians will be able to find a welcoming Single Friendly Church in their local area where they can flourish.

We achieved charitable status in 2023 (before that we were a Community Interest Company) and have a newly refined purpose and identity set out in a new website and other digital media (including in our promotional film ‘Inspiring Change’ available on YouTube). We have developed ‘5 Steps‘ towards becoming a Single Friendly Church.

We now aim to expand our impact across the UK and deepen our engagement with churches from a wide range of Christian denominations, in accordance with our strategy.

After 3 years our existing Executive Director is stepping down from the role and we are seeking a new person to take the next steps forward.

The role

• Leading a review of the Charity’s operational strategy in accordance with our agreed Mission and identity
• Setting operational objectives and targets for the team in accordance with Board directives
• Leading the Fundraising initiatives of the charity and developing productive relationships with funders
• Developing impact measures for internal monitoring and to evidence our work to funders
• Managing the team (including one-to-one meetings, setting targets and annual reviews)
• Working with the Board of Trustees and managing Board meetings, producing necessary documentation
• Building networks with churches, Christian groups, key influencers and a visible presence
• Delivering webinars and presenting at speaking engagements
• Keeping aware of issues around singleness and other relevant Christian topics
• Managing governance for the CIO
• Oversee budgeting and finance functions

Skills

• Experience of leading an organisation or campaign
• An understanding of Christian culture and the different Christian traditions
• Able to provide evidence of positive interaction with Christians from different traditions
• Good experience of working with and inspiring a small team
• Evidence of significant achievements in fundraising

The successful applicant does not have to be single – but does need to show awareness and understanding of the challenges facing single people in both Church and Society as a whole.

Terms

There is an office in central London. We are looking for someone who can commit up to 3 days per week on average, on a freelance basis. The successful candidate would likely be in the office one day a week. The hourly rate offered would be between £35 and £45 depending on experience.

Application procedure

Please send your current CV and a covering letter addressing the role description, demonstrating your interest in our mission and that you are the right person for this role (up to two pages). Please apply via CharityJob.

Shortlisted candidates would have an interview online with final stage of interviewing being in person at our office in London.

We may do some of the preliminary online interviews before the closing date so we do encourage early applications.

Role Overview:

The Talent Set is thrilled to be working with a fantastic charitable organisation to recruit a Social Media & Content Officer for a 14-week part-time role (4 days per week). This is a brilliant opportunity for a passionate and creative communicator to join a mission-led team dedicated to improving lives through impactful storytelling and digital engagement.

The Stories & Content Officer will play a central role in developing and delivering compelling content across social media and digital platforms. Working closely with internal teams and external stakeholders, the successful candidate will bring to life the work of the charity through thoughtful narratives, engaging campaigns, and strategic content planning. This role is ideal for someone with strong storytelling instincts, digital acumen, and a desire to make a real difference.

Key Responsibilities:

• Develop and execute a results-driven social media strategy aligned with organisational objectives.
• Create monthly and quarterly performance reports to measure effectiveness and identify opportunities for improvement.
• Manage and moderate social media channels, ensuring positive engagement and brand reputation.
• Source, research and write inspiring stories from beneficiaries, stakeholders, and projects.
• Build and maintain a bank of case studies, including imagery and consent documentation.
• Develop written, visual, and multimedia content (e.g., videos, graphics) for use across digital and print channels.
• Tailor content for specific campaigns and audience segments, testing and refining for impact.
• Manage online fundraising tools and platforms (e.g., social media giving features).
• Develop and optimise paid advertising campaigns to grow audience reach and brand awareness.
• Collaborate with fundraising teams to ensure content supports wider income generation efforts.
• Track key metrics such as engagement, traffic and donations linked to content activity.
• Use insights to shape future strategy and enhance content effectiveness.
• Build strong working relationships with internal teams, hospital partners, and external contributors.
• Represent the organisation in dealings with patients, supporters, and agencies.
• Support website administration and provide photography for promotional activities.
• Provide occasional administrative support, including answering enquiries and supporting events.
• Assist with copywriting and proofreading as required.
• Model the organisation’s values and act as a positive ambassador in all interactions.

Person Specification:

• Proven experience managing social media accounts and developing engaging content for diverse audiences.
• Track record of delivering digital campaigns with measurable impact.
• Experience conducting interviews and gathering testimonials for promotional use.
• Strong knowledge of content planning, digital storytelling, and social media analytics.
• Familiarity with platforms such as Facebook, Twitter, Instagram, and YouTube.
• Proficiency in using scheduling and reporting tools (e.g., Hootsuite, Meta Business Suite).
• Excellent writing and editing skills tailored to audience and channel.
• Working knowledge of graphic design software (e.g., Canva, Adobe Creative Suite), and photography and basic video production/editing skills desirable.
• Creative thinker with a flair for visual and narrative storytelling.
• Highly organised with excellent attention to detail.
• Collaborative, enthusiastic and solution oriented.
• Comfortable working independently and as part of a small, cross-functional team.
• Flexibility to adapt to evolving organisational needs.
• Willingness to represent the organisation at events or external meetings as needed.

What’s on Offer:

• This is a hybrid role, with just 2 days per-week in the organisations Central London office.
• A day rate of £102.77 per-day plus £12.79 daily holiday for the successful candidate.
• A rare part-time opportunity to work with a well-known organisation for the next 14-weeks.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the role

We are seeking a confident communicator that can help us to tell our story and our impact better, so that historic churches across the UK can stay open and in use.

Reporting to the Head of Communications, you will manage our social media accounts and their content, as well as support the charity’s newsletters and press activity. This is a multidisciplinary role; we’re looking for someone that has graphic design knowledge as well as copywriting experience.

The future of churches is our biggest heritage challenge; this is an exciting opportunity to help us draw attention to the crisis, support churches in need, and to encourage action.

About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.

Our mission:

We Speak Up: churches are valued and supported
We Build Up: churches are well maintained, adaptable and in good repair
We Open Up: churches are sustainable, open and welcoming support

Our values:

Being straightforward in responding to others’ needs
Providing support that makes a difference
Joining forces to achieve greater impact
Driving change that brings our vision closer

Further information about the role can be found in the Job Description.

For application details, please visit our website via the Apply button.

Closing date: 5pm, Friday 27 June 2025

Interviews: either Wednesday 9 or Friday 11 of July in Westminster, London

We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.

As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.

It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

About the role 

This is a critical role that will work with the newly created Head of Media and Strategic Communications to help deliver an ambitious media strategy, which aims to help secure policy change, improve public attitudes and strengthen our new brand.

Duties and Responsibilities

• Create and deliver proactive media strategies to support fundraising, services, and policy work, securing coverage to engage target audiences and build the brand profile.
• Be a key member of a high-performing press office by building journalist relationships, handling media requests, drafting press materials, and supervising media volunteers.
• Monitor media coverage, maintain mailing lists, and distribute materials.
• Work with the Senior Stories and Content Officer to find compelling case studies and support refugees to share their stories.
• Produce social media content to inform and engage key audiences.
• Devise marketing plans to support services, influencing work, and brand building.
• Plan, produce, and review marketing and fundraising materials, ensuring quality, accuracy, and alignment with brand guidelines.

About you

You will have extensive experience in media and communications, having worked in a busy press office or PR agency. You are skilled at distilling complex issues into clear, consistent messaging for external audiences and have a proven track record of implementing media strategies across both traditional and digital platforms.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK - apply on our website today. 

Closing date: 11 June 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Dates: W/c 16 June

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday 16 June 2025 
First-round interviews: Wednesday 25 June 2025 (London) 

Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share

We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply. 

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.

You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.

Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

We kindly ask that you only apply if you meet all of the essential criteria listed in the person specification, as we’re unable to consider applications that do not meet these requirements.

Closing date: 15 June 2025.

Interviews expected w/c 30 June 2025

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.

Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.  

This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.

You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.

A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.

With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.

You will be highly organised with the ability to multi-task and work across more than one project simultaneously.

Communications Officer – Scotland
Reference: APR20257121
Location: Flexible in Scotland
Salary: £27,123.00 - £28,956.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

We are seeking a home-based Communications Officer to join RSPB Scotland's communications team.

You'll have an interest in or passion for nature and the outstanding communications skills, knowledge and the experience we need to tell inspiring stories of the conservation projects, our network of nature reserves and our colleagues that are striving to help protect and restore nature across Scotland.

What's the role about?

You'll be part of a dynamic team working across Scotland to unearth and tell great stories from colleagues that inspire key audiences about RSPB Scotland’s nature conservation work.

The role is diverse and busy, working on the roll out of RSPB-wide campaigns like Big Garden Birdwatch, managing and creating content for social media platforms, responding to press enquiries and building relationships with colleagues working in different areas of Scotland to bring their work to life in print, blogs, film and more.

The role will occasionally include opportunities to travel across Scotland, including overnight trips and out-of-hours work with Time Off in Lieu provided. Applicants need to be based in Scotland.

The role will demand:

• Building relationships with teams across Scotland, developing understanding of their work, stories and communications needs.
• Working with the wider communications and marketing team to support effective communications planning and delivery in line with country and organisational priorities.
• Day-to-day management of social media channels and communications enquiries with support from the wider team.
• Maintaining relationships with press and media to maximise coverage of communications priorities.
• Producing a monthly e-newsletter for supporters.
• Identifying reputational risks and working with the team to help minimise potential impacts.

Required skills, knowledge and experience:

• Evidence of a high level of literacy and of a good general education.
• An understanding of how to achieve objectives through communications campaigns and PR techniques.
• Ability to communicate in a clear manner at all levels (written and verbally) to develop shared understanding.
• Ability to summarise complex information and provide impactful copy - e.g. through press releases, social media posts, blogs etc.
• Being able to persuade others and negotiate to reach agreement.
• Demonstrable experience of identifying and developing stories and messages from briefings or background information on a wide variety of topics.
• Working in or with the media to sell and/or tell stories.
• Ability to write to tight deadlines and work in a fast paced, often changing environment.
• Multitasking.
• PR / marketing / journalism qualification (desirable).
• Experience working remotely across a widely distributed organisation (desirable).
• Knowledge of Scottish nature conservation/wildlife especially birds (desirable).
• Knowledge of key habitats and conservation issues in Scotland (desirable).
• Experience working for/with an environmental NGO or voluntary sector organisation (desirable).

Closing date: 23:59, Sunday 8th June 2025
We are looking to conduct interviews for this position on 25th/26th June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.