Digital inclusion project administrator jobs

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£38,000 - £42,000 FTE + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice. 

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Wednesday, 15 July 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.

This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.

This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.

Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.

Key Responsibilities:

Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.

Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.

Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.

Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.

Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.

Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.

Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.

Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.

Skills & Experience

Essential

• A commitment to community empowerment, inclusion, and supporting individuals to thrive.

• Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.

• Ability to build positive relationships.

• Good organisational and time-management skills.

• A proactive, flexible, and collaborative approach to work.

• Commitment to safeguarding and equality, diversity, and inclusion.

• Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.

• Excellent interpersonal and communication skills.

Desirable

• Experience facilitating workshops, group activities, or community programmes.

• Experience working or volunteering within a charity, education, library, or community setting.

• Knowledge of community development principles.

• Experience managing or creating content for social media platforms.

• Understanding of safeguarding practices and procedures.

Qualifications:

• Desirable: A background in education, social work, community development, or a creative discipline.

• Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.

Personal Qualities:

• Warm, approachable, and empathetic.

• Creative and enthusiastic.

• Reliable and self-motivated.

• Adaptable and willing to take initiative.

• Passionate about making a positive difference within the community.

About the role

As campaign project coordinator, you’ll play a key role in supporting the delivery of Breast Cancer Now’s ambitious £60m philanthropic campaign. Working closely with the Head of Campaign, Director of High Value Partnerships & Campaign, Campaign Board and wider team, you’ll ensure activity is well coordinated, organised and progressing as planned. You’ll help manage campaign processes, support governance structures, and keep stakeholders informed through clear communication, reporting and documentation.

This role sits within the engagement directorate, which is responsible for growing awareness, trust and engagement to inspire people to give their time, money and voice. You’ll contribute to one of our most important priorities - helping grow income and impact so we can fund vital research, provide support, and drive change for people affected by breast cancer. It’s an exciting opportunity to be part of a high-value, high-impact campaign that will help shape our future.

About you

You’re highly organised, proactive and detail-oriented, with a natural ability to keep multiple workstreams running smoothly. You enjoy bringing structure to complex projects, coordinating meetings and actions, and ensuring nothing falls through the cracks. With strong administrative and project support skills, you’re confident managing documentation, tracking progress and supporting stakeholders at all levels.

You’re also a great communicator and team player, keen to learn and grow within a fast-paced fundraising environment. Motivated by purpose, you’re excited by the opportunity to contribute to an ambitious campaign that will make a real difference for people affected by breast cancer - helping us move closer to a future where everyone diagnosed lives and is supported to live well.

Job description and benefits

The job description [DC1] and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is: £29,000 - £32,000 London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Wednesday 1 July 2026 9am

Interview date  week commencing 13 July 2026

30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday 0900-1700, Friday 0900-1630

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity.

The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams.

The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people.

In delivering the role, you will:

• Maintain project documentation (plans, logs, risk registers) and track progress against milestones
• Organise and support meetings, including agendas, notes and action follow-ups
• Produce reports, dashboards and updates for leadership, committees and trustees
• Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint)
• Support communications through reports, presentations and intranet content
• Coordinate policy tracking and approval processes
• Support delivery of key Forums (EDI, Safeguarding) and wider team priorities
• Provide general administrative support, including occasional reception cover

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports.

You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines.

CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

JOB TITLE:

Fundraising & Partnerships Manager 

RESPONSIBLE TO: 

Director of Fundraising

LOCATION: 

Home based 

DURATION: 

30-35 Hours Per Week - Permanent 

SALARY/GRADE: 

Grade 6.4 (£36,043) PA FTE 

KEY WORKING RELATIONSHIPS

• Fundraising Team 

• Nation Directors 

• Public Affairs and Communications Team 

• Membership Team 

• Donors, Volunteers and families

ABOUT YOU 

You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving. 

You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters. 

We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams. 

Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK. 

PURPOSE OF THE ROLE 

We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities. 

This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success. 

This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio. 

MAIN DUTIES AND RESPONSIBILITIES

• Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy. 

• Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth. 

• Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required 

• Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement. 

• Work alongside the Director of Fundraising to develop and implement processes and policies. 

• Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity. 

• Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment. 

• Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities. 

• Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events. 

• Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams. 

• To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues. 

• In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity. 

• Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.

• Any other duty as required by the line manager commensurate with the post. 

Person Specification criteria

Knowledge  And  Experience 

• Experience of a fundraising, marketing, or event management role (E) 
• Experience of delivering multiple projects on time and to budget (E) 
• Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events    (E) 

Qualificationsand  Education

• Professional fundraising qualifications (D) 
• Marketing qualifications (D) 
• Event Management qualifications (D) 
• CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D) 

Skills and Abilities 

• Delivers high quality work with minimal supervision and direction (E) 
• Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E) 
• Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E) 
• An exceptional administrator and coordinator with excellent organisation and writing skills (E) 
• Communicate, engage and secure positive external relationships with stakeholders and supporters (E) 
• Has the capacity to deal with complex issues and is good at problem solving (D) 
• Self-starter, used to working to deadlines and delivering against KPIs (E) 
• Able to work communicate and engage with internal senior stakeholders effectively (E) 

Accountability

• Developing fundraising opportunities (E)  
• Event administration (D) 
• Stewardship and relationship management (E) 
• Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E) 

Behaviours 

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. 
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. 
• Contributes to an open and honest culture 
• Encourages challenge and creativity, transparency and consistency. 
• Leads by example. 
• Offers outstanding service to members. 
• Promotes cross functional team working, sharing skills and knowledge 
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others. 
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect. 
• Takes pride in own development, committed to achieving high standards and agreed objectives. 

About the role

The fundraising products marketing officer will assist with the marketing of two of our flagship products – the Pink Ribbon Walks and Walk 100 virtual challenges, as well as having opportunities to work on other projects across the public fundraising team and wider engagement directorate.

About you

This role is focussed on the effective delivery of our integrated warm and cold marketing campaigns. Along with the community and events marketing manager you will be responsible for developing and executing the Pink Ribbon Walks and Walk 100 campaigns.

The role will cover the full marketing mix, so you can expect to work across paid social, email, print, direct mail, radio, and other relevant channels. We’re looking for someone with a passion for digital marketing and an understanding of how creative, messaging and channel strategy work together to drive acquisition campaigns. 

It’s an exciting time to join the team, as both campaigns are growing. We’re looking for someone who can think creatively and strategically, is organised and has a great eye for detail. You’ll have experience of multi-channel marketing, working with third party agencies and amazing project management skills, along with drive, passion and determination to make a huge difference.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£31,057 to £34,270 per annum London based.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Thursday 2 July 2026 9am

Interview date  week commencing 13 July

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

£28,860 per year (London Living Wage)

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

The Education Team at Prostate Cancer UK delivers high-quality education for health professionals involved in prostate cancer care, supporting their development through face to face and online engagement, regular clinical updates and collaborative work across the organisation. We also partner with teams and external stakeholders to help increase engagement and reach, ensuring healthcare professionals feel informed, connected and equipped to support men and their families.

As an Education Coordinator, you’ll play a key role in making this happen. You’ll help organise and deliver healthcare professional education events and conferences across the UK, working closely with colleagues and external partners to ensure everything runs smoothly. You’ll also provide support to our digital communications, helping to build our marketing emails, healthcare professionals webpages and social media, so our work reaches the right audience.

Alongside this, you’ll provide essential day-to-day support to the team. This includes coordinating meetings and events, managing inbox enquiries, arranging travel, handling financial processes and keeping our systems and processes up to date. You’ll also help track and report on our impact, and lead on projects like the People’s Choice Award. It’s a varied role where you’ll work flexibly across teams, contributing to meaningful work that improves care for people affected by prostate cancer.

What we want from you

We’re looking for an Education Coordinator who is highly organised and able to manage multiple priorities, using their initiative to keep work moving forward. You’ll have strong written and verbal communication skills, along with a good eye for detail to ensure accuracy and consistency across your work.

You’ll be comfortable working with systems and processes, including maintaining spreadsheets, monitoring data and supporting financial activities. Experience of using digital communication channels such as social media or email newsletters is helpful but not essential, as well as the ability to build and maintain professional working relationships with colleagues and external suppliers. You’ll be able to work collaboratively across teams and adapt to changing priorities where needed.

An interest in supporting healthcare professionals and improving outcomes for men affected by prostate cancer is important for this role. Experience in, or understanding of, the health or voluntary sector would be beneficial, but isn’t essential.

If you’d like to play a part in improving care for men affected by prostate cancer, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.

The closing date is Sunday 28th June 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th or 20th July 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.   

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. 

Accountabilities  

DAY TO DAY DELIVERY OF EVENTS  

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.   

  
STUDENT MANAGEMENT & QUERY HANDLING   
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London  

• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events  

• Responsible for managing the programme inbox (where applicable)  

• Responsible for identifying creative and innovative ways to connect, educate and train students 

• Provide oversight of cv support, screening, and recruitment preparation   

• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm  

• Organise mentoring and buddying allocations   

 QUALITY ASSURANCE  

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM. 

Required qualifications 

• A Law degree (LLB) or a combined degree such as Law with [another subject] 

Skills & Experience 

We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills: 

Essential 

• Strong presentation skills with the ability to deliver engaging online sessions 

• Excellent business writing and organisational skills 

• Strong stakeholder management abilities 

• A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages) 

• A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure

• Ability to use Teams and Zoom, including creating and managing breakout rooms 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) 

Preferred 

• Project management experience 

• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce) 

• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp

Helpful 

• Understanding of employability skills required for students to be job-market ready 

• Knowledge of diversity and inclusion principles 

• Empathetic approach to working with others 

• Experience in recruitment or a target-driven sales environment 

What We Offer 

• Salary: £27,100–£30,000 

• Annual Leave: 28 days + Bank Holidays 

• Enhanced Family-Friendly Policy 

• Flexible Working: 2 days in the office 

• Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more… 

About The Role
Dementia is the UK’s biggest killer. Almost one million people are living with dementia today. This is expected to rise to 1.4 million by 2040. Behind every statistic is a person, a family, and a life that matters.
At Alzheimer’s Society, we are working to change this. We are committed to ending the devastation caused by dementia. Could innovation be part of the answer?
Innovation turns ideas into real change. It takes research out of reports and into everyday life. Through our Innovation Programme, we work with entrepreneurs, researchers, clinicians, and people affected by dementia. Together, we develop and scale new ideas. So far, we have supported over 60 innovations, reaching more than 1.5 million people and helping partners secure over £13.5 million in follow-on funding.
What could you help make possible?
As Innovation Assistant, you will help make this work happen. You will report to a Senior Innovator and join a small, supportive Innovation team within Research and Innovation. Your role is to keep things running smoothly day to day. You will support events, relationships, and ensure the detail behind our work is clear, accurate, and organised.
Dementia devastates lives. Could your work help change that?
What you’ll do
You will help hold the moving parts together so the team can focus on impact. What does that look like in practice?
You will:

- Help our innovation community stay connected across programmes, events, workshops, and showcases
- Support planning and delivery of events such as workshops, conferences, and meetings. What needs to be ready on the day?
- Provide day-to-day admin support, including inbox management, meeting scheduling, agendas, action tracking, and keeping records in order
- Keep stakeholder information accurate and up to date so others can rely on it
- Help prepare presentations, reports, and materials that make ideas easy to understand
- Support financial processes, including invoices, budget tracking, and clear record keeping

About you
We are looking for someone organised, curious, and comfortable working across different tasks and teams. You do not need to have done everything before. Can you learn quickly and adapt when priorities change?
We welcome applications from people who may not meet every requirement but are keen to grow into the role.
You might enjoy this role if you:

- Can work across teams to support complex projects, helping bring structure to competing priorities
- Are comfortable with data and digital systems, or willing to learn. How confident are you with IT tools?
- Have supported events in some way, such as planning, coordination, logistics, budgeting, or engagement
- Are a collaborative team player who supports others and shares workloads when things get busy
- Can work at pace in a complex environment, staying calm and organised when priorities shift

Alongside this, you bring strong organisation, attention to detail, clear communication, and a genuine interest in improving how things are done.
Interviews are provisionally scheduled to take place on Friday 17th July via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Warm Welcome Fundraising Assistant

Location: Fully remote with flexible working arrangements 

Salary: £26,000 per year FTE, dependent on experience 

Contract: Part time (0.6FTE). We offer fully flexible working.
Closing date for applications: 9th July 2026, 11:59pm.

*Please note, both a CV and a cover letter must be submitted for applications to be considered.

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

Interviews: w/c 27th July 2026

Start Date – ASAP – this is a new post. 

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

It’s an important moment for us – we launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We launched our 100% Pledge Campaign  and in January delivered our second Warm Welcome Week in collaboration with a wide variety of partners.

On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team is growing to meet fundraising demand and maximise the wealth of opportunity available and we are looking for another team member to join us as we look to our future together.

The Opportunity

This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.

Within a small team of executive and assistant roles, you will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.

Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.

In the role you will:

Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.

Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.

Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.

Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.

Confidently use and manage our CRM system (Beacon) to track donor data and fundraising activities.

Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.

Securely store and organise documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.

Support the logistical planning for fundraising and wider team events.

Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.

Take initiative to explore new areas of fundraising and contribute to innovation.

Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.

Essential Skills and Experience

1. Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.

2. Experience in using CRM systems (e.g. Beacon) and proficiency in Microsoft Office and Google Suite.

3. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.

4. A reliable team player who can prioritise work effectively and manage tasks under pressure.

5. Good numeracy skills and the ability to work on simple budgets.

Desirable Skills and Experience

1. Experience in fundraising or donor management within a charity or nonprofit organisation.

2. Knowledge of data protection and GDPR compliance for handling donor information.

3. Basic marketing skills, including experience with digital content creation and donor engagement.

4. A proactive learner with a passion for exploring new areas of fundraising and personal growth.

5. An interest in supporting community-focused initiatives like the Warm Welcome Campaign.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

• Organised with effective time management skills. 

Working arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. 

• This role is remote, part time, with flexible working arrangements

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.