Digital Information And Support Officer Jobs
Whether it’s our pilots, fire crew or charity team, every member of our workforce has a vital part in providing London with our service. London’s Air Ambulance Charity offers a hybrid way of working with central London offices, continuous professional development, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
Who are we looking for?
You will be a determined and passionate individual who wants to make a real difference to critically injured patients in London. You will have experience in developing and delivering robust supporter engagement, acquisition and retention campaigns.
The purpose of the Senior Direct Marketing Officer’s role is to deliver and evolve the acquisition and retention strategy, inspiring the people of London to become long-term supporters of the Charity.
Working closely with the Senior Direct Marketing Manager, you will manage campaign activity, from briefing through to execution, as well as identifying opportunities for improvement within the programme, particularly with regards to retention and delivery of the supporter journey.
You will be responsible for multi-channel donor acquisition, retention, upgrade and cross-sell campaigns across digital channels, print, telephone and provide occasional support to our successful Face to Face programme. You will take ownership of the delivery of our supporter journey for our regular donors, cash, lottery and raffle players – with huge scope to make a big impact in this area.
The role is offered on a full time, permanent basis. Although the post is based at Mansell Street, LAA offers a hybrid working arrangement.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
£44,636 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Want to help our members feel that they belong?
We are aiming to ensure our members are:
- aware of what we do for them;
- feel that they belong within our community;
- and want to help shape the physiotherapy profession.
We want to build and develop a positive relationship. From members having a level of awareness about the organisation through to acting as a result of their membership - members who feel a sense of pride for being a part of the CSP community can help us achieve our vision.
About the role:
In this rewarding role, you will be instrumental in increasing how engaged our members are with the CSP. This will include using your own initiative, creativity and insight to contribute to member engagement projects. Plus ensuring that we take a coordinated approach across the CSP to support our member engagement aims.
You will coordinate, produce and deliver multi-channel communications that support our member engagement communications plan. You will also contribute to our collective insight into members’ needs, preferences and behaviour plus work collaboratively with other colleagues in engagement roles to support our overall aims.
So, if you are looking for an exceptionally rewarding and challenging role, where you can actively promote equity, diversity and belonging in all aspects of the work and would enjoy working in a matrix team environment, please see below for details on how to apply.
To arrange an informal discussion about the role, please contact Rebecca Stiffell, Member Engagement Campaigns Manager, at the Head Office address.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and details of how to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 17 May 2024.
Interview date: Monday 3 June 2024 (virtual interview using MS teams).
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit our website.
NO AGENCIES
You will directly support our participants for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. We believe that every interaction with the Railway Children should be a positive one for our supporters and you will provide that the service our supporters deserve to enhance their relationship with Railway Children and encourage them to persuade others to support Railway Children too.
The role also plays a pivotal part in making Railway Children more data and insight driven in the way we fundraise and communicate with supporters. You will take a lead in mapping supporter journeys within the events programme as well as researching new corporate supporters and working on employee engagement.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and East Africa, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
The client requests no contact from agencies or media sales.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities.
You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.
You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by explaining why you're applying and addressing the key points from the person specification.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
The client requests no contact from agencies or media sales.
We are looking to recruit a Access & Learning Assistant (Digital) to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £26,517.57 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Access & Learning Assistant (Digital) role is to:
As our Access & Learning Assistant (Digital), you will deliver across the whole range of Access and Learning Department activities, while leading on the creation of digital content.
The postholder will deliver daily programmed activities for schools (onsite, online and occasionally offsite), and there will be opportunities to work with families and other Museum audiences. In addition to delivering workshops for schools in a lively and imaginative way, the post holder will support the wider work of the department.
There is a requirement to work occasional weekends, bank holidays and evenings as necessary. The post is based at the London site but work at all Museum sites (London, Cosford and Stafford) and at outreach venues may be required.
Key responsibilities of our Access & Learning Assistant (Digital) include:
- Delivering daily programmed activities encompassing both formal and informal learning
- Preparing and packing away session resources
- Being fully active in the delivery of all elements of Access and Learning activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours
- Supporting the delivery of a high standard of visitor experience
- Leading on developing content for the learning team’s social media channels, working with the Access and Learning teams in London and the Midlands to schedule and produce posts
- Maintaining relevant pages of the Museum website and produce promotional materials as required
- In a manner consistent with the Museum’s shared values, working with Access and Learning staff and volunteers and with staff and volunteers across departments to support innovative and engaging activities and resources which reduce barriers to learning
- Assisting with the processing of Access and Learning team bookings, producing accurate timetables for school activities and other events
What we are looking for in our Access & Learning Assistant (Digital):
- Experience of delivering formal or informal learning activities
- Experience of working with children
- Knowledge of / interest in the history and current role of the RAF
- Knowledge of current H&S regulation including Safeguarding
- Pro-actively and positively contributes to the work of the whole team, in a way that leads to the successful delivery of individual and/or team targets, objectives and activities
- Experience of working with learners of all ages
- First Aid qualification
- Experience of working with volunteer
- Photo and video editing skills
Closing date for applications: 21st May 2024 at 12pm
Interviews will take place on: 5th June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Operations Site Manager role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
About Emergency Nutrition Network (ENN)
ENN’s vision is: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs. Working in a networked approach ENN contributes research, convenes, brokers and exchanges knowledge to support practitioners within national governments, civil society, UN, donor and academic organisations working on malnutrition. Through these collaborations we enable all agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict affected states.
ENN is a well-established and highly respected UK-registered organisation established in 1996. ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by bilateral donors, international non- governmental organisations and United Nations agencies.
Purpose of the role
To maximise ENN’s impact, functioning and profile through the use of improved communication and digital strategy, accessibility, culture and practice.
Key responsibilities
Communications Strategy
- Lead the development and socialisation of an effective organisational communications strategy and implementation plan
- Analyse and brief ENN team and trustees on evolving Communications and Digital environment.
- Build a Communications and Digital culture through training and mentoring colleagues in the improved use of communications and digital tools and the establishment of organisational norms and ways of working.
- Curation of aligned branding, internal and external communication across all ENN’s workstreams, in line with ENN values and strategic objectives.
- Focal point for all ENN marketing, communications and digital issues
- Understand, segment and expand ENN’s current audience and networks and, in collaboration with others, increase visibility, presence and engagement with ENN’s network and audience
- Develop ENN’s Communications and Digital policies and risk management.
- Work with teams, collaborators and suppliers to embed clear processes, ways of working and guidance to deliver ENN’s communications strategy.
Management and Delivery
- Set up and maintain a communications plan and reporting framework to help drive a coordinated approach to communication across ENN’s portfolio
- Lead work with relevant teams and ENN’s partners to create and deliver digital communications, media and campaign programmes
- Maximise opportunities to drive brand awareness, raise the profile of ENN and engage with press and media where relevant
- Develop, measure and report on metrics, KPIs and other insightful analytics to inform decision making, evaluate impact and contribute to future strategy
- Manage the Communications and Digital Budget and the procurement of comms and digital resources as required
- Ensure internal digital procedures comply with appropriate standards and legislation and develop, monitor and maintain a digital governance model and guidelines which are fully compliant
- The CDM acts as an advisor to ENN’s Management Team, participating in meetings when appropriate, and is a standing member of the Strategic Leadership Team.
Operations and Delivery
Training:
- Oversee ENN and partner awareness, knowledge and understanding of the evolving context and best practices in communications, digital and marketing including use of appropriate media levers
- Develop and implement training programmes and pilots for internal colleagues on the use of all communications media around standards, best practices and house styles, including use of social media
Platform management:
- Manage and develop ENN social media platforms for optimal visibility, engagement and impact, working with donors and collaborators to proactively engage their platforms and networks towards mutually beneficial ends
- Oversee the management and development of ENN’s website including a new CMS and Forum platform
- Review and deliver performance indicators across all relevant platforms to ensure SEO and high user engagement is measured
Content:
- Work with copy editors, proof-readers, designers, podcast and video producers, developers and external agencies to create new, or update existing digital and publications content
- As a member of the FEX editorial team, provide specific and tailored input and support to ENN’s flagship publication Field Exchange (FEX) on style, brand, design and presentation of print and on-line content.
- Develop and apply guidance to ensure content is engaging and consistent with brand, house styles and tone
- Oversee and approve ENN’s social media content
- Develop and manage a bank of content including stories and images for use in ENN’s publications, products, monitoring and evaluation work and media usage.
- Coordinate publication of all marketing and publicity materials to ensure optimised impact
Analytics and reporting:
- Actively use omnichannel and multichannel reporting, analysis and insight to help develop and optimise campaigns, incorporating other monitoring & evaluation outputs where relevant.
- Digital tools - Identify existing and emerging digital metric tools that track and capture the full impact of our online engagement to reveal where and to what extent our work is making a difference
Other
- Other duties as identified with the line manager.
Reporting line: This position reports to ENN’s CEO
Required Knowledge, Skills and Experience
Essential requirements
- Relevant tertiary qualification or experience preferably in media, journalism, science health or humanitarian communications, digital production, marketing or public relations
- Demonstrable experience of creating and implementing successful communication and digital strategies
- Demonstrable experience of planning, creating and publishing engaging content across digital channels
- Excellent written and verbal communication skills, with a proven ability to adapt technical and scientific information for a range of audiences
- Experience in website project management and implementation
- Excellent team-working skills and ability to work collaboratively and autonomously
- Proficient in SEO, Google Analytics, content marketing and digital marketing strategies
- Experience in web content writing and management, web design and database management
- Experience in managing external communications providers including proof-readers, copy-editors, creatives / designers, translators, podcast and video producers, print publishers and web designers
- Excellent personal and professional integrity, strong cross-cultural awareness, demonstrable commitment to diversity, equality and inclusion.
- Fluency in English (written and oral)
Desirable
- Experience designing and delivering training in communications, marketing and digital media to colleagues
- Copy-editing / proofreading experience
- Understanding of GDPR regulations relevant to communications and marketing and ability to implement
- Familiarity with relevant guidelines on ethical communications and their relevance and application to ENN’s work
- Understanding of intellectual property rights in relation to digital images and artworks
- Experience working in international development or related sector
- Graphic design experience in applications such as Canva or Adobe products
- Digital Production skills such as video and audio production
- Strong working knowledge of French or Arabic.
Terms and Conditions
Type of contract: Permanent
- Location: Office-based, with the opportunity to work from home 1 – 2 days a week. ENN’s office is in Kidlington, Oxfordshire.
- Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff.
- Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
- Salary: £39,000 per annum, full-time equivalent, dependent on experience and suitability for the role
- Hours of work: We are ideally looking for a full-time candidate (37.5 hours per week), however, applications for part time hours (i.e. a minimum of 0.8FTE / 30 hours per week) may also be considered
- Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
Eligibility to work
Must have the right to work in the UK at the time of application. A relocation package is not available for this position.
Application Process
Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 00.59 hours on 19th May 2024. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
ENN are committed to equality and diversity throughout our organisation and further expects all employees to comply with its codes of conduct, safeguarding policies and high ethical and professional standards.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
I&A Adviser role
Information & Advice Adviser
Mitcham (On-site) with hybrid working available after a successful training period.
£28,000 - £31,500 per year
Full time or Part Time
Contract (Fixed term until 31 March 2025)
Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.
Job description
Information and Advice Adviser
Hours: Full time 37.5 hours per week or 2 part time roles. We are open to flexible working discussions.
Salary: £28,000 - £31,500 per year
Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.
After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.
Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.
About the role
We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.
The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.
Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £400,000 of previously unclaimed benefits.
An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.
You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.
About you
You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.
Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
About us
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
If you have any questions, please do not hesitate to contact us, we would love to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My Cancer My Choices is looking for a talented relationship builder, people engager, community maker, and money raiser, to support our continued growth and development.
Our award-winning charity provides complementary therapies to people living with cancer in Berkshire, empowering them and giving them control and choices over the treatments that will help to impove their physcial and mental wellbeing. We want to biuld on our current success to expand our work and reach more people who would benefit from our support.
As our new Supporter Development Officer you will enhance existing relationships in our community, and with our current supporters - as well as build new connections - to secure the financial and other support required to fund our growing services. You will work with individuals, community groups and businesses across our area, as well as alongside our fabulous volunteer fundraising committee who organise numerous highly successful fundraising events each year.
You will be a fantastic ambassador for our organisation, able to convince others to support our valubable work. You'll join a small but growing staff team, who facilitate the work of our large team of incredible volunteer therapists, meeter greeters and volunteer fundraisers, so you need to be a team player, with great communication skills and attention to detail.
It's a busy, multi-faceted role, great for someone who likes to carry out a broad range of fundraising activities rather than be pigeon-holed (experience in individual giving, commuity fundraising and/or corporate fundraising would be an advantage). Knowledge of the local area and/or complementary therapies, and an understanding of cancer, could be beneficial.Because a lot of the role will be out and about across the county and beyond, meeting people face to face, you'll also need to be a driver with access to a vehicle for work (reasonable adjusments considered).
If you're compassionate, collaborative and great at communication, please get in touch - you could be just the person we're looking for to ensure we support as many people as we can who are living with cancer in our area. Check out our website to find out more about what we do to make a difference.
Covering letter no more that 2 sides of A4 and should explain experience, skills and motivation for applying for this role
Empowering people living with cancer in Berkshire, by giving them control through a choice of free complementary therapies
The client requests no contact from agencies or media sales.
Do you want a role where your skills and expertise can benefit thousands of families raising disabled or seriously ill children and young people?
We're looking for a creative and enthusiastic Communications and Marketing Officer to join our friendly and committed team, and raise the profile of our brand and wide-ranging work to support families across the UK.
The role
Our Communications and Marketing Officers support all areas of Family Fund’s communications and marketing department. In this role, you will use your creative flair to help deliver strategic communications and marketing plans. And you’ll craft compelling and engaging targeted content to support cross-channel campaigns.
Working closely with colleagues and partners, you’ll be promoting the grants and services we deliver and helping generate vital income so we can be there for even more families.
If you join us, you’ll be:
- Working with the Communications and Marketing Manager to create, implement and evaluate communications and marketing strategies and campaigns, across all areas of Family Fund’s work.
- Creating vibrant content that’s really focused on our target audiences This could be news stories, press releases, blogs, campaign copy, or email newsletters, website pages, social media posts.
- Helping secure positive media coverage for Family Fund and our work
- Supporting wide-ranging internal teams with communications and marketing advice and guidance, and targeted plans to help them achieve their goals
- Giving an editorial steer- editing and proof-reading so all our external content is in line with our brand guidelines.
- Staying up-to-date with the latest communications and digital marketing trends and putting these into practice in your role.
About you
You’ll be someone who is driven by our purpose, and excited about achieving impactful communications and marketing outcomes. You’ll need strong verbal and written communication skills as well as experience of copywriting, editing and proof-reading.
Also, you’ll need solid digital marketing skills, including creating engaging social media posts, across channels.
Finally, you’ll need to be confident in using Microsoft Office, including Word, Excel, Outlook and PowerPoint.
You’ll be working right at the heart of a supportive, professional team, where you'll make a positive difference to families in need, every day. You’ll receive a contributory pension, access to our employee discounts scheme, and the opportunity to work days from home, with flexible start and finish times. See here all our benefits.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. We are a Disability Confident Employer. All disabled applicants who meet the requirements for the role will be invited for interview. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible.
General information:
Job title: Programme Officer
Location: London based, hybrid working
Start date: TBC
Contract: Full time
Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm
About the role
We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.
For full information on this role, please download the job pack.
What the Foundation can offer you
- A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
How to apply
To apply, please download the job pack and send us the following:
- Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages maximum).
All applicants need to have the legal right to work in the UK prior to applying.
Please send your application, or any questions you might have, by 22 May 2024.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our vacancies page on our website.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Do you love using social media content to engage and support people? Would you like to be part of a team that uses digital channels to make a positive and impactful change for people living with MS?
We’re looking for an enthusiastic and driven Social Media Officer to join our social media team.
Social Media Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £32,156 - £34,254 per annum plus excellent benefits
Salary Band: Band E1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
As the social media officer, you’ll help manage an audience of more than 200,000 people across X, Facebook, Instagram, TikTok, LinkedIn and YouTube. You’ll respond to comments and messages from the public, engage with our audiences and work with our MS Helpline team to ensure vulnerable supporters get the help they need.
You’ll have a genuine passion for creating engaging social content and a keen interest in the latest trends and social media platform developments.
Working closely with our Social and Paid Media Manager, you will help to scope for and identify new opportunities to grow our online community developing engaging content across news, media, support, information and our core campaigns.
Planning and strong copy-writing skills are essential and you will thrive in a fast-paced, innovative environment. You’ll also help maintain regular reports on KPIs and performance.
And lastly, you’ll be joining our friendly and supportive team at an exciting stage of our development, as we continue to use digital to help improve the lives of people living with MS.
If that sounds like you – join us!
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Monday 13 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Right to work in the UK
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.
The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.
Equal Opportunities
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.
We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.
As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.
No agencies please.
Overview
The National Paralympic Heritage Trust (NPHT) has embarked on a new exciting five-year strategy – ‘Becoming Seamlessly Inclusive 2023-2028’. To help us on this journey, this is an exciting opportunity to join our team as the Trust’s ‘Volunteer and Trainee Support Officer’, a key role within our organisation. We are looking for someone who would enjoy supporting our volunteers and trainees and who can demonstrate good administration skills.
The NPHT is a young dynamic and diverse organisation and a leader in accessible heritage. Over our first five years we have engaged with over half a million people with the ambition to reach a million over the next five years, with support from several major heritage funders including the Arts Council England (as an NPO), National Lottery Heritage Fund, Rothschild Foundation, Museums Association Esmee Fairbairn, Wolfson Foundation, Art Fund and Garfield Weston.
Background
The NPHT was formed in 2015 with the core purpose to ‘enlighten and inspire future generations by celebrating, cherishing and bringing the Paralympic heritage and its stories of human endeavour to life’ and in doing so, to challenge negative perceptions of disability. Our purpose is to celebrate, cherish and bring the heritage to life, in a compelling and evocative way, securing a legacy, feeding a growing public interest since London 2012, changing attitudes, and instilling national pride.
In our role as caretakers of one of the World’s most important disability history collections, the Paralympic movement, we aim to become, and help others become seamlessly inclusive. From 2023 to 2028 for every £2 we spend, we aim to positively broaden somebody’s understanding of disability and transcend heritage access.
In our first 5 years 2017 to 2022 we have reached over half a million people across the UK, and overseas (over 50% of our website visitors are from abroad representing 195 different nations), establishing an accredited museum and collection of international importance. Our learning programmes and digital engagement are recognised as providing ground-breaking access to D/deaf and disabled audiences.
Our purpose and moral responsibility is to continue to bring this unique British heritage to life, building awareness of Paralympic history, sport and the individuals involved in its development.
We seek to do this in a compelling and evocative way that pushes the boundaries of access for all, changing attitudes, serving national inclusion agendas, and instilling national pride.
The NPHT is a registered Charity 1165416.
The founding partners are the British Paralympic Association, WheelPower – British Wheelchair Sport and Buckinghamshire Council.
Role of the Volunteer and Trainee Support Officer:
1. Overall
1.1 To support and develop the volunteer and work placement programmes.
1.2 To practically support two of our trainees with neurodiversity.
2. Key Responsibilities
2.1 To oversee the volunteer programme with support from the Head of Programmes.
2.2 To manage the ‘access to work’ programmes.
2.3 To act as a work coach to the trainees, helping them deliver their work plans.
2.4 To support the ‘Learning Manager and Collections Engagement Officer’ with the provision of volunteers for their programmes of work.
2.5 To support the work placement’s programme and individuals completing them, by planning out the work in liaison across the team and helping the ‘Head of Programmes’ carry out the work.
2.6 To support the Trust’s community liaison.
2.7 To support other programmes of work as directed.
3. Meetings and reporting
3.1 The ‘Volunteer and Trainee Support Officer’will be employed by the National Paralympic Heritage Trust and be responsible to the Board of Trustees.
3.2 The ‘Volunteer and Trainee Support Officer’ will report to, be managed and supported by the ‘Head of Programmes’.
3.3 The ‘Volunteer and Trainee Support Officer will have monthly meetings with the ‘Head of Programmes reporting on progress and raising any areas of concern.
4. Period of Contract
4.1 May 2024 to the end of April 2026.
5. Contract fee/Pay
5.1 The proposed fee is £25,000 a year pro-rata - three days a week (24 hours).
5.2 In addition to the payment outlined above the ‘Volunteer and Trainee Support Officer’ will be paid reasonable agreed expenses incurred subject to the supply of receipts/travel expense claim. The post holder will also be eligible for a stakeholder pension.
6. Indemnity
Insurance is covered by the NPHT.
7. Skills and Qualifications
Essential:
o Must be a people focused person.
o Have excellent interpersonal, organisational and communication skills.
o Need a good eye for detail.
o A proven ability to work in a collaborative manner.
o Be an excellent communicator.
o Be highly self-motivated.
o Have experience of engaging with communities.
Desirable:
o Have experience/empathy to disability and neurodiversity.
o Have an interest in sport.
o Have an understanding of/or interest in the Paralympics.
Your application and the recruitment process
In order to apply you should submit:
· An up-to-date CV which shows your full career history – we recommend that this is no longer than two pages.
· A supporting statement explaining why you are interested in this role detailing how you meet the skills we are seeking – we recommend that this is no longer than two pages.
Or you can make your application using alternative formats suited to your needs including a film (no longer than 10 minutes), an audio recording (no longer than 10 minutes) or a collage (up to 4 pages).
We implement the Guaranteed Interview Scheme for Disabled People. This means we will guarantee to interview all applicants who both declare their disability and meet the essential criteria for a vacant post.
Closing Date - Applications should be received by 5pm on Monday 29th April 2024.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
You will receive an acknowledgement and we suggest that if you don’t receive this you should contact us to confirm your application has arrived.
Interviews will take place at the beginning of May for which we can make adjustments according to your needs.
We very much see these as a two-way opportunity for us to find out more about each other and there will be an opportunity for you to meet members of the Trust staff.
Please do contact us if you wish to have an informal discussion about the role/organisation or if you have any other questions to help you decide whether to apply.
The client requests no contact from agencies or media sales.