£41,426 per annum, rising to £43,559 after 12 months in London (or £37,771 per annum rising to £39,950 after 12 months outside of London)

Full-time (35 hours per week). Job share or substantial part-time applications welcome
London N1, with flexibility to regularly work from home

NCVO is transforming the way it works. With a new strategic direction and leadership team, we are determined to work with our members so that charities and volunteering can thrive. As the country recovers from the Covid-19 pandemic and renews itself, charities and volunteering aren’t just vital support systems for communities in need – they’re at the heart of how people want to lead their lives.

Content is an essential part of how we support our members and the wider voluntary sector. It’s central to how we give organisations practical guidance to help them solve problems, work safely and comply with the law. It’s also how we amplify our members’ voices and experiences, championing their work and helping them improve their practice.

As digital content and experience manager, you’ll manage three content staff and one user researcher, who together are responsible for planning, delivering, monitoring and optimising content across products and services used by 1m+ people each year. You’ll lead and develop NCVO’s content design process using agile principles, making sure all content decisions are based on evidence. You’ll be a strong advocate for users, helping others understand user needs and how we can best meet them with content. 

You’ll work closely with product and content owners, as well as key marketing and communications colleagues, to translate objectives into actionable and measurable plans. You’ll work with colleagues to ensure campaign plans and product roadmaps consider best practice in user experience, and help to embed a culture of testing, learning and improving across everything we do.

This is a fantastic challenge at a time of considerable change for us. You’ll be excited by change and positive about driving best practice in user experience design and developing our capacity to deliver user-focused content. You’ll be motivated to develop an inclusive and aspirational content strategy, along with standards and processes that help us work efficiently with colleagues to create and maintain digital experiences that reach the people that need them.

You’ll be an aspiring leader with a strategic mindset and the ability to work confidently and collaboratively with colleagues. You’ll be generous with your knowledge and skilled at supporting and developing others, both as a line manager and as part of the content team. You’ll be used to working in multidisciplinary teams with technical colleagues, and experienced maintaining positive relationships using exceptional communication, influencing and problem-solving skills.

Trusted by staff at all levels, and from all backgrounds, you will contribute to developing a new collaborative and inclusive culture. Like many organisations, at present, that includes being able to work and manage your workload remotely.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

How to apply

Please visit our website to complete both parts of the application, quoting the reference DCEM.

Closing date: 9am 19 April 2021
Interviews: 28-29 April 2021

About NCVO

NCVO supports volunteering and charities.

We believe that the work of volunteers and charities make our communities stronger and the world around us better, for everyone.

Our members are at the heart of our mission. We work collaboratively with our 16,000-strong network of national and local charities and voluntary organisations. We share practical support and new insight so that people and organisations can focus on making a difference. And we work alongside our members to ensure that the essential role of volunteers and charities is widely recognised.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Flexible working available. We are open to a wide range of locations and working patterns, please ask.  We have a Central London office where we’ll need you to be at least once a month.

About the Centre

We are the UK’s national body for wellbeing evidence and practice aiming to improve wellbeing in the UK through the use of evidence. The Centre is an independent collaborative organisation working to understand what governments, business, communities and people can do to improve wellbeing using research, data, professional experience and trying things out. 

• Our vision is of a future where the wellbeing of people and communities improves year on year and wellbeing inequalities are reduced. We believe that improving wellbeing is the ultimate objective of policy and community action.
• Our mission is to develop and share robust, accessible and useful evidence that governments, businesses, communities and people use to improve wellbeing across the UK.

Our approach is independent, evidence based, collaborative, practical, open and iterative.

About the role

We are looking for a values-driven communications leader and expert with a track record of developing and delivering communications strategies that make an impact. You’ll be motivated to join the Centre's mission to protect and improve wellbeing through better, evidence-informed policy and practice. 

You’ll be managing a communications officer, and a number of freelancers who we work closely with to create awesome publications, digital products, and drive digital and media dissemination.The communications team is closely integrated with our evidence, implementation, and governance teams.

Top priorities

1. Help us get louder about our impact. To enhance the impact of our major campaigns and social change projects through securing national and regional broadcast and print coverage, integrating digital mobilisation and social media into campaign strategy.
2. Delivering high quality publications and products. To drive a step change in engagement through our weekly blog, research findings, social media, online learning, videos, digital hub, and so on to target audiences across public, private, and voluntary sectors.

Main responsibilities

Leadership and strategy

• Contribute to the development and delivery of strategy and priorities as a member of the senior leadership team.
• Lead the design and delivery of a communications strategy for internal and external audiences that delivers on mission and priorities.
• Strong understanding of collaboration and stakeholder engagement. 

Identity and message

• Manage a compelling organisation identity and narrative, driven by an understanding of audience needs.
• Embed this identity and related messages and voices into communication with all partners including through press, website, and internal communications.
• Collaborate across the Centre on design and delivery of a high-quality communication strategy to engage target audiences for effective knowledge use.

Impact

• Support the evidence and implementation teams from start to finish to lead on communications planning, product management, and dissemination of a range of outputs for different Centre audiences.
• Enable, through the team, the delivery of high-quality communications support for dissemination and engagement activities including press, social media, creative content and digital mobilisation.
• Lead on the Centre’s learning, testing, and adapting communication processes, products, and channels in response to user analytics.

Project, finance, people management and teamwork 

• Confident product and project management skills across a shifting portfolio of activities. 
• Manage the communications budget and contribute to Centre business planning and monitoring.
• Line management and management of freelancers.
• Ability to work as part of a team and as a senior leader within it.

Person specification

Experience

• Experience of communications areas including press and media, internal engagement, campaign and influencing, digital, public affairs, brand and reputation management.
• At least five years in a senior communications position developing and delivering communications strategy with impact and demonstrable results.
• Experience of working in a fast-paced environment, juggling competing demands.
• It is desirable that you have experience leading a communications function or team, especially in a small team with big impact.

Skills and knowledge

• Excellent communication and interpersonal skills.
• Experience managing a website, ideally on a WordPress platform.
• Experience using digital analytics to understand and improve experience for users, e.g. Google analytics.
• Excellent time and project management skills.
• Ability to develop impactful and accurate messaging and narratives from different types of research.
• Knowledge of digital platforms and how they relate to engagement and outreach.
• At least a basic understanding of creative tools, such as Adobe CC.

Values

• A strong desire for evidence-informed change to value wellbeing as a policy and practice outcome.
• Appetite for both strategic leadership and some hands-on delivery.
• Respect for a wide diversity of people, approaches, and perspectives.
• A strong team leader, adaptable and flexible in approach.
• Self-motivated and accountable.

This exciting leadership role is part of Mindwize’s Management Team; reporting to the CEO and working with account, creative, telemarketing, data, business development and other teams as well as international offices. As the Director of Digital Strategy and Transformation, you will manage and inspire a growing digital team including online marketers, project managers and an account manager.

You will be an expert in both non-profit fundraising and digital communications, with the ability to keep up-to-date with developments in the sector. Comfortable with responsibility, you will lead on digital fundraising projects, helping to inspire supporters of our non-profit customers across Europe, the Nordics, the US, UK, Asia and Australia to help make the world a better place.

You will train and support colleagues and give ongoing advice on best practice for non-profit digital campaigns. You will use your communication and team-building skills to maintain and develop internal relationships.

You will set ambitious targets for maximizing online income for our customers. To meet those targets, you will use your analytical skills to evaluate audiences, opportunities and communications, and develop digital fundraising strategies that fit within broader client strategies.

You have the ability to present digital strategy and ideas to a wider audience to help grow Mindwize’s visibility, business and revenue. This may involve workshops, conference presentations and authoring articles for industry publications.

Naturally creative and curious, you’ll always be looking for new and exciting ways to engage and delight current audiences, recruit new donors and optimize supporter journeys (not only online, but with a multidisciplinary view).

You are:

• A non-profit sector expert
• Curious
• Able to inspire and connect teams, people and digital channels
• An entrepreneurial and creative thinker with strong problem-solving  skills who is able to communicate about complex (digital) issues on C-level, inspiring trust and confidence.

You have:

• 8-10 years relevant working experience (non-profit digital campaigns and strategy), ideally including experience within non-profits and experience within an agency or consultancy
• A data-driven approach and strength with analyzing and deriving insights from data
• A university degree; MBA or MSc degree in related field preferred
• Knowledge of fundraising
• Deep understanding of the impact of technological solutions and how digital strategy and solutions fit into an organization’s holistic customer experience
• Ability to see ‘the bigger picture’
• Experience in transforming strategies to be more digitally-focused.

You like:

• Working in a great team
• Having fun
• Experimenting
• Data
• Saying what you do and doing what you say
• Learning about the latest technological developments and trends
• Health and wellness (we provide 2 times a week a bootcamp and one yoga class)
• Lunch is (mostly) on us during normal office working days: Team lunch is part of our local culture and we appreciate everyone's presence. It's a time of the day to catch up on life, crack jokes, plan and discuss fun things.
• Tools & Tech: We empower our employees with the hardware, training, and other materials to help you succeed
• Extraordinary culture: Focused on learning and every employee's personal and professional development
• Meaningful work: You'll have an opportunity to make a major impact through the work of our customers
• Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day.

.. and you’re not scared of

• A team of 60+ staff, some of which have been with us for a long time (we like new people to shake us up!)
• Anything technical, including CRM, digital advertising platforms, responsive design, platform integration, CMS, functional and technical specifications, HTML and CSS templates
• Engaging and building relationships with customers.

The Professional Association for Childcare and Early Years (PACEY) has around 25,000 members who work in the early years sector, made up of childminders, nannies and nursery workers, we support them to deliver high quality care and early learning through online training, practical help, expert advice and peer support.

We are looking for a super-organised Product Manager to join our team, working to support the Partnerships Manager and other team members to achieve agreed outcomes.

To be a successful candidate you must have experience of project management and methodology with a high level of competence in MS software, website CMS e.g. Kentico and use of graphic design software.

Knowledge of early years and childcare issues and aspects of good practice within the sector and the support required by parents to enable them to return to work, work more hours or study.

Currently this role is home based while Covid restrictions are in place, however normally it would be based at our Head Office in Bromley, Kent.

To apply, please send your CV and covering letter outlining your suitability, experience and interest for the role  by Wednesday 14 April 2021.

Key Responsibilities include:

Project Management

• Directly manage the SearchChildcare project
• Define project KPIs, outcomes, outputs and milestones that support PACEY goals
• Develop and maintain all project documentation including project plans and reporting documentation
• Identify and manage project dependencies and critical path; plan and schedule project timelines and milestones using appropriate tools; track project outputs, milestones and outcomes working in partnership with the Projects Director
• Set and continually manage project expectations with team members and other stakeholders
• Proactively manage changes in project KPIs, identify potential crises and devise contingency plans
• Research and disseminate information as appropriate

Service development

• Undertake research to inform content planning, website improvements and scope service developments e.g. user feedback, competitor analysis
• Commission or write any content required, working closely with other content leads to ensure cohesion and consistency
• Scope and commission development support to improve SearchChildcare’s functionality to improve user engagement/experience

Marketing

• Identify content needs and write or commission its creation, working with other content leads to ensure cohesion and consistency
• Develop and deliver marketing strategies that ensure user engagement targets are achieved
• Identify and develop third party partnerships that support increased engagement
• Through increased engagement, develop advertising, sponsorship and affiliate offers to third parties who want to engage with Search Childcare’s audience, to generate additional revenue for PACEY

The Learning and Development Team promotes evidence-based, effective and healthy practice across the organisation. We look to embed a culture of learning across With You, developing and implementing new ways of working so our people and services can thrive.

About the role

We’re looking for a Learning Content Designer to help improve the information that our staff need to use every day. The post is for three days a week over a four month period, although there may be some flexibility with this.

The role will help our 1500+ staff and volunteers to provide the best possible care to the people who access our services. 

You’ll be designing and delivering clear content to support staff practice around blood borne viruses. There may be other project work to support wider staff induction and development, covering information on substances, mental health, our different therapeutic interventions and best practice ways of working. 

You’ll report into the Head of Learning and Development, working in our People, Communications and Culture Directorate. You’ll join the organisation at an exciting time, with the opportunity to be involved in a broad range of content and projects. 

You’ll need to have brilliant people skills to work closely with subject matter experts from our various clinical and operations teams to make sure technical content is accurate and clear. You’ll also need to be confident in testing and iterating content with staff from our frontline services across England and Scotland.

What we are looking for

Ideally you’ll have:

• Demonstrable experience of designing and writing accessible and user-centered content. 
• Excellent writing and editing skills, including the ability to turn complex information into plain English.
• Demonstrable experience of completing user research and feedback to design and iterate content based on needs and insights.
• Experience designing content in different digital formats and choosing the best way to present information to users.
• An aptitude for using digital platforms, with an understanding of how these are used to communicate different messages. Google Suite experience is a bonus. 
• The ability to build great relationships with different people right across the country.
• Experience working in an agile environment to deliver content at pace.
• A passion to help people change, and a belief in people’s abilities to do it.

Further information

This is a fixed term role for 4 months, working 22.5 hours per week, the working pattern is flexible (to be discussed further at interview). Interviews will take place 28 April 2021.

This job is subject to a Disclosure and Barring Service (DBS) check at a standard level with Barred List(s).

The Aga Khan Foundation UK, one of the world’s leading international development organisations, is looking to strengthen its communications, events, and outreach activities to ensure more of AKF’s key audiences engage with us in more ways than ever before. As such, AKF(UK) is looking to hire a creative and highly organised communications and events professional to help support these efforts.

The Events & Communications Officer will work with the Head of Communications to develop a variety of communications materials and deliver an exciting series of online and in-person events to engage and inform existing and new audiences about the work of the Aga Khan Foundation and broader Aga Khan Development Network (AKDN). The person in this role is expected to have experience of managing online and in-person events and developing visually engaging communications materials.

KEY RESPONSIBILITIES:

• Create visually engaging social media content about the work of AKF and AKDN for multiple platforms including Facebook, Twitter, Instagram and LinkedIn using a variety of different tools such as Adobe Photoshop and Illustrator and Canva.

• < > news articles and blogs for the AKF(UK) website about the work of AKF, including ‘human interest stories’, to bring our impact to life.

  Solicit programme updates and impact stories from the 15 countries that AKF works in and copy edit articles to a high standard before publishing on the AKF UK website.

• Develop social media strategies and campaigns for major programmes.

• Develop and manage a digital content calendar.

• < >e AKF’s social media dashboard (Falcon) to schedule posts and ensure there is a steady stream of content across platforms.

  Keep track of relevant ‘World Days’ and plan content around these to reach new audiences.

• Develop strong relationships with partner organisations who can help amplify the reach of AKF’s digital content.

• Manage the AKF(UK) website to ensure information is current and communicates our latest messaging.

• Use website and social media analytics to help improve reach and engagement.

• Support the Programmes & Partnerships team to create communications products to share with existing or prospective donors, e.g. presentations and brochures.

• Develop fact sheets and other communications products about key institutional donors (e.g. FCDO) about the partnership history with AKDN and what we have achieved together that can be shared in variety of formats.

• Create engaging monthly newsletters to deliver inspiring stories to people's inboxes.

• Update existing print materials and design new marketing materials for use at events, e.g. exhibition stands.

• Copy edit case studies, evidence reports, other technical documents

• Keep AKF(UK) website theme and plugins up to date; mange domain hosting; test backup / recovery regularly and resolve any problems.

• Support the Head of Communications to develop a vibrant Community of Practice with communications colleagues across the 15 countries that AKF works in.

Qualifications

• Bachelor’s Degree essential in a relevant subject, preferably in Development Communications, with a solid understanding of development history, issues, arguments, and the latest communications practices.

Skills and Experience

• Excellent writing skills.

• Excellent knowledge of various social media and content development skills.

• Intermediate-advanced graphic design skills with experience of Adobe Creative Suite (Illustrator; InDesign; Photoshop), online communications tools, and Office and Mac apps.

• Experience of developing high quality communications materials and knowledge of latest communication platforms, tools, trends and developments.

• Intermediate-advanced Powerpoint skills.

• Experience of using Wordpress, managing websites and social media scheduling tools.

Attributes & Interests

• A love of visual story-telling.

• Respectful of diversity other people’s cultures, values. autonomy, and faiths.

• Emotional intelligence.

• Likes getting things done to deadlines and to a high professional standard.

• Entrepreneurial and pro-active self-starter.

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation

USE YOUR KNOWLEDGE OF TECHNOLOGY AND YOUR ORGANISATIONAL SKILLS TO HELP AMAZING CHARITIES AND NONPROFITS CHANGE THE WORLD.

**Please note we will be interviewing for this role on an ongoing basis, so please fill out the short form below as soon as you can if you are interested in the position.**

We are The Developer Society, a fully not for profit co-op digital agency based in the UK, working exclusively with charities, NGOs and mission driven organisations. We exist to bring our expertise and experience across development, design, project management, and strategy to the groups making the biggest impact in the world. This includes some of the biggest and most innovative changemakers in the UK and around the world such as: Samaritans, Macmillan Cancer Care, Oxfam International, War Child, Help Refugees, Mercy Corps, 38 Degrees, and many more.

We have a busy end of 2020 coming up and we are looking for someone to join our team who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to align project scope and features, and ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones. You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.

THE ROLE INVOLVES...

• Being flexible and responding to changes in projects as they arise
• Playing an active role in scheduling and leading all meetings including kickoffs
• Planning projects so that they are completed within defined time and budget
• Monitoring progress of projects to make sure they meet targets and partner expectations
• Supporting teams and working to reduce their stress levels through problem solving and communication
• Producing clear read outs of activities, milestones, costs, and risks at all times
• Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently
• Collaborating and communicating regularly with internal team leads on project resourcing, progress, and challenges
• Providing regular status updates to partners

WE ARE LOOKING FOR SOMEONE WHO IS...

• Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs) REQUIRED
• Familiar with project management methodologies and approaches to software development REQUIRED
• Big hearted and keen to make the world a better place REQUIRED
• Organised and self-motivated REQUIRED
• Keen to share skills and learning with the team REQUIRED
• A great communicator REQUIRED
• A PM process expert (to help us improve our internal ways of working) REQUIRE
• Upbeat, friendly, and a positive addition to the team REQUIRED
• Available to start immediately (or very soon after an offer is made) REQUIRED
• Experienced working with charities and nonprofits NICE TO HAVE BUT NOT REQUIRED
• A tech expert NICE TO HAVE BUT NOT REQUIRED

If that sounds like you, then we’d love to hear from you!

CONTRACT DETAILS

Start date: as soon as available

Salary: £32,000 - £45,000 depending on experience

DEADLINE

We will reach out to candidates on an ongoing basis until the position is filled.* If you’re interested please complete the short application form (it really is short!) as soon as possible.*

The Learning and Development Team promotes evidence-based, effective and healthy practice across the organisation. We look to embed a culture of learning across With You, developing and implementing new ways of working so our people and services can thrive.

About the role

 

We’re looking for a Learning Content Designer for a twelve month period to improve the information that our staff need to use every day. The role will help our 1500+ staff and volunteers to provide the best possible care to the people who access our services. 

You’ll be designing and delivering clear content to support staff induction and development. This will cover information on substances, mental health, our different therapeutic interventions and best practice ways of working. 

You’ll report into the Head of Learning and Development, working in our People, Communications and Culture Directorate. You’ll join the organisation at an exciting time, with the opportunity to be involved in a broad range of content and projects. 

You’ll need to have brilliant people skills to work closely with subject matter experts from our various clinical and operations teams to make sure technical content is accurate and clear. You’ll also need to be confident in testing and iterating content with staff from our frontline services across England and Scotland.

Ideally you’ll have:

• Demonstrable experience of designing and writing accessible and user-centred content. 
• Excellent writing and editing skills, including the ability to turn complex information into plain English.
• Demonstrable experience of completing user research and feedback to design and iterate content based on needs and insights.
• Experience designing content in different digital formats and choosing the best way to present information to users.
• An aptitude for using digital platforms, with an understanding of how these are used to communicate different messages. Google Suite experience is a bonus. 
• The ability to build great relationships with different people right across the country.
• Experience working in an agile environment to deliver content at pace.
• A passion to help people change, and a belief in people’s abilities to do it.

Further information

This is a fixed term role for 12 months, working 37.5 hours per week, Monday - Friday.

This job is subject to a Disclosure and Barring Service (DBS) check at a standard level with Barred List(s).

WEB & DIGITAL PROJECT MANAGER 

Material Focus, the organisation behind the new UK-wide Recycle Your Electricals campaign

Hello! We’re a not-for-profit start-up looking for a digital project manager to help us get the nation reusing and recycling their unwanted electricals. It’s the next movement in recycling and has the potential to save lives, money and protect the environment.

We are looking fora self-starter, with experience in developing, optimising websites and making sure they’re technically kept up to date. You’ll manage the Recycle Your Electricals website, ensuring we show up in relevant searches - using organic and paid search. As part of the website, you’ll manage, develop and keep the Recycling Locator up to date. We will also need you to identify and develop digital tools to help people act and build the next movement in recycling eg. SMS reminders, chat functionality, pledges, surveys, quizzes etc.

You will be methodically organised, an excellent project manager - you’ll have a proven approach to managing projects to time and budget. You’ll be agile, able to anticipate issues and tackle unexpected problems as they arise. And you’ll thrive on the fact that we’re just starting up, so there are few processes in place yet, and it’s an exciting time to make your mark. You will work with the team, manage external suppliers and liaise with stakeholders to do your job. You’ll understand how digital customer journeys work, and have the experience and knowledge to create intuitive and engaging user experience. You’ll have a results driven approach with an ability to analyse data to track progress, learn and ensure targets are being met.

The ideal team member will be excited about the chance to help change people’s behaviour to save the precious materials that are currently being thrown away or hoarded. 

Position responsibilities

As Digital Project Manager, you will manage, develop and optimise the Recycle Your Electricals website as well as using the various analytics tools to report on the campaign progress. We’re a start-up so this is a real opportunity to create the digital project manager role and associated digital processes. Your responsibilities will include:

• Recycling Locator - this is our ‘product’ and will be a key area of your job managing, enhancing and keeping the Recycling Locator up to date. This will involve liaising with internal and external stakeholders, and technically uploading and managing the data behind the Locator.
• Digital tools and web functionality - Work closely with the marketing, behaviour change and communications team to develop and build digital tools to motivate and make it easier for people to reuse and recycle their unwanted electricals.
• Act as our digital expert, and be able to collaborate with and advise our partners on digital development where required 
• Oversee freelancers and digital agencies.
• Manage the CMS (wordpress) and from time to time, emails using Active Campaign
• Report and conduct analysis - analyse traffic and usage data using analytics tools; provide reports to teams and make recommendations on how to improve engagement 
• Manage testing plans in order to evaluate innovative approaches in our digital tools and projects 
• Work with the marcomms team to develop and manage annual roadmap for the website content and functionality. 
• Keep abreast of new and emerging online technologies 
• Work with the team to provide technical support on CRM system and processes 
• Manage and flag risks (escalating to more senior colleagues for support and intervention, where required)

Qualifications & experience

• 3+ years digital project or product management experience, including management of a website. Ideally, you’d also have experience in managing a database tool such as our Recycling Locator.
• Highly experienced in working with wordpress, and basic html
• Ideally have some experience with CRM software - ours is Active Campaign
• Likely to be resourceful, proactive, pragmatic and energetic. Happy to work on your own as well as collaborating with others - and not phased by working with a level of ambiguity 
• Demonstrable interest in sustainability and behaviour change
• Organised, with high attention to detail, and experienced in building new processes. Ability to multi-task and determine priority projects and assignments
• Experience of automating repetitive tasks to maximise operational efficiency
• Eager to experiment and learn using an evidence-based approach
• Experience of managing contact management systems
• Can confidently simplify complex digital topics to engage and collaborate with non-experts. 
• Excellent written and verbal communication skills

Further information

• 2-year contract
• Salary £40,000 to £45,000 per annu, and pension 
• The role will be based remotely during COVID and subsequently likely to be based in Victoria, London. 

To apply

Please send in your CV and a cover letter. You need to include why are you interested in the role, and why do you think you’d be a good fit? We look forward to finding out more about you.Applications without a cover letter will not be progressed. 

More about Material Focus

Having launched in April 2020, with a brand new website, we are now at a stage where we need a digital manager to come and manage and develop this further. Our website digital tools are effectively our ‘product’ and are critical to the success of our campaign. They make it easier for people to know what, how and where to reuse and recycle their old electricals. The digital project manager will lead the development and management of the website, functionality, SEO, SEM, as part of a small, newly formed, and growing committed team. 

You will be given the chance to come in and have an immediate impact on a well-funded non-profit organisation, with an important mission.

And you’ll be able to establish a good work life balance with somewhat flexible hours and the ability to work from home.

Background

Managing electrical waste is one of the biggest challenges of our time - it is the fastest growing waste stream in the world - and in the UK. As technology evolves at such a fast pace, older electrical and electronic items are often made redundant. Most of us don’t know what to do with our old electricals and end up either binning or hoarding them. The reality is that everything with a plug, a cable or a battery can be recycled and turned into anything from children’s playgrounds to life saving equipment. Reusing and recycling unwanted electricals helps save lives, save the environment and stops those precious resources from being lost forever.

The Organisation

We are a busy start-up, having been set up to get the nation reusing and recycling their unwanted electricals - and save precious resources from being lost forever.

We are a core team of 6, working with a network of trusted freelancers and agencies to get the job done. 

The campaign

We have launched the Recycle Your Electricals campaign to motivate and make it easy for people to reuse and repair their unwanted electricals. This is a low interest issue that doesn’t even occur to most people - we throw away small electricals without even thinking about it, or perhaps we consider it but we’re too busy, and what would we do with it anyway? We need to stop people in their tracks, and give them a reason to think about it, talk about it, and do the right thing. Our website has been designed as an inspiring knowledge hub with all the tools, links and resources people need to donate, repair and recycle their unwanted electricals.

[POST-HOLDER TO BE STATIONED AT NOTTINGHAM & REMOTELY UNTIL FURTHER NOTICE]

Digital Marketing Executive

As Digital Marketing Executive you’ll form a key part of Muslim Hands’ growing Fundraising team. You will be at the leading edge of digital marketing, helping to share the good work that we’re doing with audiences worldwide.

Why work with us?

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

Requirements of the Digital Marketing Executive:

You'll have a strong eye for detail and experimentation, with a good understanding of analytics,  A/B testing, user journeys and optimisation techniques.

You will be highly results driven and looking to maximise the return on money invested in these platforms.

You'll have a strong awareness of industry techniques and best practices.

You will be an excellent communicator.

Key Responsibilities:

Planning and executing digital marketing campaigns across all major platforms (AdWords, Facebook, Twitter, Instagram, YouTube etc.)

Managing the relationship with our digital ads agency. Ensuring campaigns are managed and targets are hit.

Set up, management and optimisation of social media ad campaigns.

Close monitoring and refinement of in-progress campaigns.

Regular reporting of results and lessons learnt to the Digital Manager.

Plan, initiate and accomplish market research to determine trends, customer preferences, industry brand awareness and product development.

Hit and exceed targets as specified by management.

To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.

The essential skills:

Minimum 2 years' experience in a marketing environment with a proven, working knowledge of digital marketing and social media ad platforms.

Experience in creative ad copywriting.

An in-depth knowledge of Google Analytics and Facebook ads.

Preferred experience:

Marketing degree/qualification preferred.

Experience managing advertising budgets across multiple platforms.

Google Analytics and/or AdWords certifications.

Experience working in the charitable sector.

Using Umbraco CSM system.

Work remotely:

Yes, but must have the ability to travel to our Nottingham office on a weekly basis when required.

What you will get in return:

A satisfying experience knowing that you’ve helped some of the worlds neediest people.

Ability to grow and develop your career in a dynamic and creative team.

Job application:

Application Process & Closing Date: Send an up-to-date CV, link to your showreel/portfolio and supporting Covering Letter by email by no later than 26th March 2021.

Interviews: As and when suitable candidates are identified.

Start: ASAP thereafter.

Notes:

• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the closing date.
• Unfortunately, we are only able to contact successful candidates, so if you have not heard from us by the closure date your application will have been unsuccessful.

The suitable candidate will be able:

· To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct

· To support with Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.

· To undertake any reasonable responsibilities as required by Line Manager

· To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

The suitable candidate must be able to:

· Ability to demonstrate current eligibility to work within the United Kingdom

· Must be able to either:

a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Who are we?

Recently named one of the Third Sector's ‘Best Charities to Work For’, we are committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

Our exciting job role!

As a key member of the Marketing team, you’ll execute The Charity’s digital marketing and social media strategy to drive the acquisition of new supporters across social and web channels, working within a team across the organisation to achieve targeted conversion as part of the marketing and fundraising campaigns.

This role is full time- 37.5 hours and will be a blend of working from home and from our offices in Fleet, Hampshire, with some out‑of‑hours working. This position is maternity cover for a 12-month fixed-term contract which is to start in June 2021. 

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community.

According to the job description, you should have experience in digital marketing and media planning. You’ll have experience in planning digital media elements of multichannel marketing campaigns and be comfortable independently putting together plans to achieve campaign objectives. 

To be successful in this role, you must have brilliant copywriting and communication skills with the ability to be empathic and creative in your work. 

If this is for you, we’d love to hear from you!

What we'd like to give you:

- Salary circa .£33,000 (dependent on experience)

- 25 days holiday plus bank holidays – (pro rata for part-time contracts) 

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Plus an amazing culture to work in, a great team and lots of fun (and cake!)

*subject to qualifying criteria

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

The Brain Tumour Charity particularly encourages applications from minority ethnic groups and underrepresented communities.

Advert close date: 16th April 2021

First interview date: TBC

Second interview date: TBC

Please note, early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

More about us:

Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team.  You should also check out our YouTube channel too.

Did you know that in 2018 we were crowned Third Sector Charity of the Year and we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey? Whilst we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

*subject to qualifying criteria

You might also have experience in media planning, copywriting, digital media campaigns, social media strategy, CRO, social media.

We are looking for a data management professional with great CRM and CMS skills. Are you keen to get involved with a growing charity that is a key advocate of cycling? If so, this could be the role for you!

About Us

We are Life Cycle UK, a charity that helps people to get cycling, transforming lives and the environment. Based in Bristol and working across the West of England and Derbyshire, we have been transforming lives through cycling since 1999. We know that cycling will play a key role in tackling our society’s biggest challenges: poor health and wellbeing, COVID-19 and the climate emergency.

Our work is underpinned by our belief that cycling is an inherently simple, safe and accessible activity. However, this view isn’t shared by everyone. We work to remove the barriers to accessing this low-cost, ‘green’ and healthy form of transport by giving people of all ages and backgrounds the skills and confidence to cycle safely.

We are looking for a Data & Digital Systems Officer to join our main office team in Bristol and make an impact from the get-go!

The Role

As a Data & Digital Systems Officer, you will play a key role in the design and maintenance of our reliable, effective and scalable IT systems, as well as ensuring the smooth-running of our website.

Working closely with our Marketing team, you will support a user-friendly, accessible and consistent website content and design to best support our efforts.

In addition, you will:

- Identify and implement incremental improvements to existing systems
- Clearly document the set-up of our systems
- Establish systems to provide ongoing training and support to staff in use of tech
- Implement effective systems to track outputs and outcomes consistently
- Ensure we remain compliant with data protection and other relevant legislation

This role is full time, working 37.5 hours per week. You will be based out of our main office in Bristol, but flexible and home working will be possible at the discretion of your line manager. 

For full details of the role and responsibilities, please see the job description pack or go to our website.

About You

We’re looking for someone who has:
- Previous experience of data management 
- Experience as a high-level user of a CRM and CMS
- Good technical understanding of websites and CRM databases
- Ability to train and support ‘non-technical’ users to use new systems
- Excellent communication skills with the ability to understand user requests and translate them into technical requirements and functional systems
- A positive, enthusiastic, can-do attitude
- Excellent planning and organisational skills

Experience of CiviCRM, Drupal or Google Analytics would be beneficial. An interest in UX and UI would also be an advantage, as would an understanding of the voluntary sector.

Other organisations may call this role Data, Insight & Systems Officer, CRM Officer, IT Officer, IT Technician, Helpdesk Technician, Systems Technician, or CRM Assistant.

How to apply

To help ensure our commitment to a diverse and inclusive workforce please remove all identifying personal information from your CV and Cover Statement including name, address, date of birth.

Please email office @ lifecycleuk . org . uk with:

1. Your CV (please remove all identifying personal information including name, address, date of birth).
2. A Covering Statement (max 2 sides of A4) explaining why you’re a great fit for this role (please remove all identifying personal information including name, address, date of birth etc.)
3. Attach these document to a short covering email that includes: Your name, a contact phone number and details of two referees (references will only be taken once your permission has been granted).
4. Fill out our anonymous equalities monitoring survey: [link in the job description pack]

The closing date for applications is 9am on Monday 26th April 2021.

Interviews will be held on Wednesday 28th April 2021.

Whilst equalities and diversity have always been important to us, we are now on a journey to becoming an anti-racist organisation. This means we are committed to increasing diversity amongst our staff, volunteers and participants – and to actively tackling unconscious bias and structural racism. We expect all staff to share our commitment to be always learning and working to address racial inequality, in order to achieve racial justice both inside and outside Life Cycle UK.

Are you an excellent communicator, motivated and passionate about how digital systems and technology can support children’s palliative care?

Our client is proud to deliver excellence to the children and families they care for and recognise the importance of digital systems to support this. They are currently embracing new ways of working and this includes a new digital governance system and their plan introduce a new clinical information system in 21 / 22. These systems will incorporate:

- Information about children and families
- Support Point of Care with digital care plans and assessments
- Facilitate management of activity – bed management and booking stays.
- Governance and Business reporting
- Incident management
- Electronic learning

Are you ready to:

- Help them customise the digital systems to reflect their care model, quality and business requirements.
- Support staff in learning the skills to use the new systems.
- Ensure all systems are fit for purpose and enable them to engage children and families and external partners.
- See projects through from customisation, implementation to ongoing support.
- Support the senior team produce and deliver reports for governance and business requirements.

To be successful you will be/have:

- Experience of working with a Care Provider to understand their needs.
- Experience of setting up and / or maintaining a Clinical information System (e.g. System One / Emis).
- The ability to train and support staff (who may have very basic IT knowledge) to use an electronic system.
- Be proficient in MS Windows, Microsoft Office Word, Excel / spreadsheets, Forms, Internet Explorer with advanced keyboard skills

About our client:

An established and successful charity, they provide hospice care for children with life limiting conditions and their families in the South West of England. This Care is delivered across three bases Charlton Farm, Wraxall, North Somerset, Little Bridge House, Barnstaple, North Devon and St Austell Cornwall. Their ethos is support the whole family and their current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support.

Location: South West - Devon, Cornwall, Bristol

Contract Type: Permanent

Hours: Full Time, 37 per week

Salary: £31,828 to £37,903 per annum

Benefits: free onsite parking, generous holiday entitlement which increases with service, enhanced sick pay scheme, family friendly policies, occupational health, wellbeing and counselling services, group life insurance scheme, continuous training and development opportunities, a chance to make a real difference, green agenda, excellent working environment.

Closing date for applications: 20/04/2021
Anticipated Interviews: 05/05/2021

Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. 

You may have experience of the following: Digital Lead, Digital Optimisation Manager, Digital Project Manager, Technical Project Manager, IT Project Manager, Ecommerce Product Manager, Digital Product Manager, Ecommerce Manager, Project Manager, Product Manager, Technical Product Manager, Customer Experience Manager, etc.

Ref: 98096

Email Marketing Manager - Up To £35,000 - Greater London

Are you a superstar Email Marketing/CRM Exec ready to step and join an amazing company? We have your next job!

THE COMPANY
Our client works with schools in the UK and abroad to provide vocational training and work experience events for 12-18 year olds. They give young people the knowledge, experience and networks to help them succeed. Never has their work been so important. This company is young, dynamic, supportive and fun. They are growing at an incredible rate and they really reward their team. If you're looking for a company where you can learn and grow, this is the place for you.

THE ROLE
As Email Marketing Manager, you will:
- Design and implement stunning email marketing campaigns
- Create automated workflows for customer journeys from sign up to conversion
- Create segmentation strategies for data input
- Analyse campaign performance and optimisations, track email campaign metrics (delivery, open, click-through rates, abandoned carts)
- A/B test all aspects of campaigns for optimum CTR
- Conduct reporting and high-level analysis of all campaigns
- Writing and implementing email marketing strategy (B2C and B2B2C)

YOU
The successful Email Marketing Manager:
- Proven experience working with large databases
- Proven experience creating automated workflows, A/B testing emails and using data to improve email campaigns
- Proven knowledge of technical side of email marketing including use of email marketing tools as well as best practices
- High-level understanding/a proven experience of Mailchimp or Klayvio
- working experience in digital marketing, ideally in the education industry
- Demonstrable experience leading or helping to email campaigns both B2C and B2B2C
- Experience with A/B and multivariate experiments
- HTML and other coding language to improve templates
- Experience with design software (Canva/Adobe suite)

If this sounds like you, please get in touch today.

Email Marketing Manager - Up To £35,000 - Greater London