Digital learning manager jobs
The Royal College of Radiologists (RCR) is looking for a Senior Product Manager to lead our digital learning team and drive the next phase of our ambitious growth journey.
At RCR Learning, we support radiologists and clinical oncologists throughout their careers—whenever and however they practice. We design, develop and deliver innovative learning products that respond to real challenges in clinical practice. Our goal? To be our members’ lifelong learning partner and build a world-class digital learning library of high-quality, engaging courses.
As our Senior Product Manager, you’ll have ownership of our digital learning strategy, course development roadmap and Go-To-Market activity, alongside product management of our learning management system (LMS) platform. You’ll play a pivotal role in shaping the future of professional learning and make a real impact on patient care.
What you’ll do:
- Own the digital learning strategy, product vision and roadmap for RCR Learn.
- Lead and develop a talented team of digital learning professionals.
- Drive Go-To-Market (GTM) activity, building compelling product propositions and achieving revenue targets.
- Manage and optimise our Learning Management System (LMS) platform to deliver an exceptional user experience.
- Champion innovation and agile ways of working to deliver high-quality digital learning resources annually.
What we’re looking for:
- Significant experience in end-to-end digital learning product management, including strategy, development and launch.
- Proven ability to lead high-performing teams and deliver commercial results.
- Expertise in online learning for CPD/professional audiences and knowledge of learning design principles.
- Strong commercial acumen with experience in pricing, positioning and GTM strategies.
- Collaborative, organised and outcomes-focused, with excellent communication skills.
This is a fantastic time to join RCR Learning as we start the next phase of our digital learning journey. If you have experience creating compelling product propositions, leading online learning teams and achieving revenue targets we’d love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is an exciting opportunity for a creative, learning-focused Digital Learning Content Developer to join the expanding Learning Team at The Royal College of Radiologists (RCR).
You’ll play a key role in designing and delivering high-quality digital learning resources for radiologists and clinical oncologists worldwide. Working closely with passionate colleagues and subject matter experts, you’ll help build a world-class digital learning library that supports doctors at every stage of their careers ultimately making a real impact on professional development and patient care.
What you’ll do:
- Develop and build interactive e-learning courses using tools like Articulate Storyline, Rise 360, and Adobe Creative Suite.
- Create engaging visual assets: animations, infographics, videos that bring learning to life.
- Collaborate with Learning Designers and SMEs to ensure content is innovative, accessible, and user centred.
- Champion best practice in digital learning, keeping up to date with industry trends and new eLearning innovations, sharing recommendations.
What we’re looking for:
- Experience creating interactive digital learning resources and applying learning design principles.
- Proficiency in e-learning tools and visual design software (Articulate, Adobe Creative Suite).
- Strong communication skills and the ability to manage multiple projects effectively.
- A passion for innovation, technology, and effective learning design.
- Knowledge of the application of relevant legislation including data protection, accessibility and copyright.
Join us at the RCR to be part of a team that values creativity, collaboration, and continuous improvement. You’ll have the chance to make a meaningful contributions to ultimately help doctors deliver the best possible care to patients.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow and strengthen our reach, we are looking for an experienced and visionary Digital Marketing Manager to join us on a 12-month contract.
This is an exciting opportunity for a confident digital leader with a proven track record in shaping strategy, planning impactful campaigns, and driving digital performance. You will lead our digital activity across The Royal Star & Garter Group, managing a talented team and using data-driven insight to increase recruitment, fundraising and legacy marketing activity. You will also play a central role in ensuring the seamless digital marketing integration of Care for Veterans into the Group.
We are seeking someone who brings both creativity and analytical thinking, and who is passionate about using digital marketing to grow awareness, engagement and support. If you are collaborative, values-driven and ready to make a meaningful impact, we would love you to join our team. We are committed to your development and offer excellent training and benefits.
Purpose of the role
· To lead the development and delivery of our digital marketing engagement strategy, ensuring activity supports organisational priorities and drives growth.
· To plan and manage integrated digital marketing campaigns that achieve objectives in recruitment, occupancy, and fundraising, supported by strong data insight and analysis.
· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group,
· To create and manage high-quality digital content and copy that brings our brand to life, engaging and inspiring our audiences.
Key responsibilities
Strategy & planning
· Develop and manage a coherent digital marketing roadmap, identifying opportunities for innovation, growth, and improved user experience.
· Develop digital audience development strategies that strengthen engagement, conversion, and retention across multiple channels.
· To manage the digital marketing integration of Care for Veterans into The Royal Star & Garter Group, ensuring alignment of websites, social media platforms, messaging, and audience engagement.
· Ensure our digital marketing activity supports and enhances the brand strategy and customer journeys identified for specific audiences.
· Advise senior leaders on digital marketing trends, insights, and performance, influencing decision-making and investment priorities.
Campaigns & digital delivery
· Lead on the strategy, planning, and execution of high-impact digital marketing campaigns for staff recruitment, fundraising, and occupancy.
· Direct the creation of compelling digital content, including video, photography, and written assets, that reflect our values and engage diverse audiences including supporters, residents, families, and staff across all channels.
· Manage all paid digital marketing activity, including search, display, and social advertising, ensuring campaigns are optimised for performance and ROI.
· Manage the optimisation, and development of our websites, ensuring they provide excellent user experiences and deliver measurable results.
· Working with relevant Fundraising teams, drive the strategic use of email marketing and automation to nurture relationships and deepen supporter engagement.
Data, Insight & Innovation
- Lead a data-driven approach to digital marketing, ensuring robust tracking, reporting, and analysis of all activity.
- Set clear KPIs and performance benchmarks for digital channels, using insight to inform continuous improvement.
- Identify and implement new digital tools, platforms, and approaches to improve marketing reach, engagement, and conversion.
Management & process
· Manage, develop, and inspire the Digital Marketing Officer and Legacy Marketing Officer, providing clear direction, feedback, and opportunities for growth.
· Manage the digital marketing budget, ensuring spend is efficient, effective, and aligned to strategic priorities.
· Manage the digital content library, including video case studies and photography, ensuring assets are well-managed and accessible.
· Maintain oversight of all digital workflows and project scheduling, ensuring timely delivery and high-quality output.
· Act as a brand guardian, ensuring consistency of message and visual identity across all digital touchpoints.
· Ensure compliance with data protection, accessibility, and fundraising regulations
· Undertake other duties consistent with the seniority and scope of this post.
Other
· To be able to work in our Homes in Surbiton, Solihull, High Wycombe and Worthing when required.
Person specification
Knowledge & experience
· Significant experience leading digital marketing across multiple channels in different organisations
· Proven experience developing and implementing digital strategies that deliver measurable results.
· Strong experience managing websites, digital campaigns, and social media channels, including use of content management systems and marketing automation platforms.
· Demonstrable success in leading digital acquisition, retention, and engagement activity.
· Experience managing budgets, agencies, and internal stakeholders.
· Line management experience with a track record of developing team capability.
Skills
· Expertise in digital marketing tools and techniques, including SEO, PPC, Google Analytics, Google Ads, social media advertising, and CRM systems.
· Strong analytical and strategic thinking skills, with the ability to translate insight into actionable plans.
· Excellent leadership, communication, and influencing skills across all levels.
· Strong project management skills with the ability to manage multiple priorities and deadlines.
· Excellent copywriting, editing, and content development skills.
· Ability to build effective internal and external relationships and collaborate across teams.
Other:
· Willingness to travel and work flexibly, including occasional evenings and weekends.
· Ability to work across our Homes in High Wycombe, Solihull, Surbiton, and Worthing when required.
Personal characteristics should include:
· A digital leader who inspires creativity, innovation, and high performance.
· Proactive, resourceful, and solutions-focused.
· Collaborative and supportive, with a commitment to shared success.
· Passionate about using digital to make a positive impact in people’s lives.
· Committed to our values and to the wellbeing of those we support.
We are a values-based organisation and strive to demonstrate this in all we do:
With love
We carry out our work with love, care and compassion.
Living positively
We are optimistic in everything we do, supporting veterans and their partners in leading happy and fulfilled lives
As a family
We work and live as one team, one family, one community.
Standing in their shoes
We show admiration and respect for people and never forget what they have done.
Take courage
We are not afraid to do what’s right and what is needed.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.
Hours: 35 hours per week.
Location: Hybrid working, with one day per week at our London office.
About you
Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing strategy, as well as leading and managing IT and digital change projects should be second nature to you. Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen.
How to apply
For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.
To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 30 November 2025.
Interview date: First and second-round interviews to be held w/c 8 December 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office, SE5/Home
This is a unique opportunity to join a collaborative Learning and Development team leading the way in shaping digital learning and enhancing experiences for people across The Salvation Army in the UK and Ireland.
Within the Salvation Army the role of Digital Learning Systems Partner is known as our LMS and LXP Technical Partner. Using the Totara Learning Management System, you’ll help embed these tools across the organisation, train users, and ensure the system runs smoothly and efficiently and support executive leadership in continuous improvement.
If you’re passionate about combining technology, learning, and innovation, and enjoy solving problems that make a real impact, this role offers a great platform to do just that.
What you’ll be doing
You’ll be central to ensuring the LMS and LXP deliver a first-class learning experience. Day-to-day, you’ll:
- Manage and develop the Totara platform, particularly the Develop and Collaborate areas
- Provide Tier 1 and Tier 2 technical support, resolving user and system issues quickly and effectively
- Work with leaders, HR, and IT to design solutions that support leader development and succession planning
- Create and maintain clear user guides, workflows, and training materials
- Deliver training sessions (both online and face-to-face) to help users get the most from the system
- Analyse system use and user feedback to drive ongoing improvements
- Collaborate flexibly with colleagues in the eLearning and Personnel teams on shared projects and innovation
What we’re looking for
You’ll bring a mix of technical expertise, curiosity, and people skills. We’re looking for someone who:
- Has solid experience managing and maintaining a Learning Management System (Totara or Moodle ideal)
- Holds a Level 5 qualification in Learning Management Systems or equivalent certification
- Is confident diagnosing system issues and implementing improvements
- Has experience with APIs, integrations, and workflow automation
- Communicates clearly and confidently with both technical and non-technical colleagues
- Enjoys working collaboratively and creatively in a team
- Is self-motivated, organised, and able to manage multiple priorities
- Aligns with and supports the Christian ethos and values of The Salvation Army
Why join us
At William Booth College, you’ll be part of a supportive, mission-driven environment that values innovation, collaboration, and professional growth. This is your chance to make a lasting impact on how The Salvation Army develops, supports, and equips its people for the future.
Closing date: Friday 28th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; and an employee assistance programme.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Humanitarian Academy for Development (HAD) is actively recruiting for the position of L&D Operations Manager to be based from its office in Birmingham, UK. Serving the Humanitarian and International Development Sector and its parent Islamic Relief Worldwide - it collects, coordinates and delivers compelling HAD in action content and messaging around the globe to promote the training, research and talent development services HAD offers to retain existing customers and attract new customers. The Division leverages digital platforms, public relations, events and the media, all in line with HAD’s vision, mission and strategy. It is envisioned to be a hub where humanitarian and development theories and practice are studied, examined and developed.
Job Purpose:
· Lead and oversee the operational delivery of all learning and training activities across IRW through HAD, ensuring high-quality, values-driven learning experiences that meet organisational and sectoral needs.
· Take full responsibility for the management and development of HAD’s digital learning offer, ensuring the transformation of traditional training into engaging, scalable, and high-impact e-learning experiences.
· Enhance the visibility, accessibility, and impact of HAD’s learning programmes through effective communication, marketing, and learner engagement strategies.
· Work with IRW stakeholders to develop and deliver initiatives that strengthen management, leadership, and technical capabilities, aligned with organisational culture and values.
The successful candidate must have or be:
- Extensive experience in coordinating or managing training delivery and operations within a large, multi-site organisation.
- Proven record of managing learning systems, logistics, and administration to a high standard.
- Experience in implementing and monitoring quality assurance processes for training programmes.
- Demonstrated ability to engage learners through communication, marketing, or learner engagement strategies.
- Experience of managing budgets, contracts, and supplier relationships related to training delivery.
- Experience in managing and developing teams across different geographical locations.
- Strong operational planning, project management, and organisational skills.
- Excellent written and verbal communication abilities, with experience in marketing or promoting learning initiatives.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms.
- Strong analytical and reporting skills; able to measure and communicate impact.
- Demonstrated understanding of adult learning principles and blended learning design.
- Collaborative leadership style, with the ability to work effectively across cultures and disciplines.
For more information, please click on the Documents tab above to view the full Job Description
Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.
For more information on the excellent company benefits we offer our employees, please visit:
What we offer UK colleagues - Islamic Relief Worldwide
Please Note: Interviews are expected to take place in mid-late December 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
HAD is an equal opportunities employer
The client requests no contact from agencies or media sales.
We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.
This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.
As part of the Digital and Service Design team, you will:
- Lead on the design, development, and launch of new digital products.
- Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
- Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
- Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.
You will also:
- Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
- Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
- Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity).
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
- Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
- Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
- Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture.
- Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions.
- Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.
Desirable Criteria:
- Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
- Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Role Purpose
We are seeking a Senior Digital and Information Security Specialist to join our small dedicated team of risk experts. In this role you will lead the development, delivery, and continual improvement of Kamara’s digital security offering and support a team of digital security specialists, review and refine their work, and ensure our approaches remain current with emerging trends and methodologies. You will also play a key role in administering and strengthening Kamara’s internal IT security and information management systems, working closely with the leadership team to ensure robust, resilient, and practical systems that align with our organisational goals.
Who we are looking for
We are looking for a technically skilled and people-centered digital security professional who combines deep technical expertise with excellent communication and facilitation skills. You will have a track record of providing pragmatic, context-sensitive digital security guidance to organisations operating across diverse budgets, capacities, and geographies. We particularly welcome candidates with experience supporting social justice or civil society organisations, especially those working in higher-risk environments.
Key Responsibilities
Project Design and Delivery
- Design and deliver digital and information security assessments, management plans and protocols for a range of partner organisations
- Facilitate engaging workshops (both virtual and in-person) to support partners in implementing and embedding digital security practices
- Represent Kamara in meetings with partners
Team and Curriculum Development
- Support a small team of digital security specialists, reviewing and contributing to their learning and development
- Contribute to the ongoing development and refinement of Kamara’s risk management methodologies and tools
- Stay informed about emerging threats, technologies and best practices, using insights to strengthen our digital security offering
Internal Digital Security and IT systems
- Oversee and administer internal IT and digital security systems, working in close collaboration with the leadership team
- Conduct regular internal audits and risk assessments, recommending and implementing improvements as needed
- Design and deliver digital security training sessions for staff, as required.
Candidate Profile
Essential:
- A minimum of 8 years’ experience in IT and digital security roles - Experience providing direct digital security support and training, ideally to social justice or civil society organisations, and/or in higher-risk contexts - Excellent communication, facilitation and cross-cultural collaboration skills - Hands-on experience managing Windows/Linux/or macOS infrastructure and cloud-based environments (Azure, Google, Amazon)
- Strong understanding of vulnerability assessment, mitigation, and hardening techniques
- A pragmatic approach to digital security, with the ability to translate complex concepts into accessible, actionable guidance
- Strategic view and experience managing digital and information security risks, including the intersection between information security and legal and regulatory frameworks
- Fluency in English (both written and spoken) and ability to work within Western Hemisphere timezones
Preferred:
- Relevant professional qualification or certification in digital security, IT, or facilitation
- Experience managing and/or mentoring teams
- Experience working in social justice organisations / movements and/or in high-risk contexts
- Additional working languages (e.g., Portuguese)
- Willingness and ability to travel internationally
Terms
Contract: One-year fixed term (O.8 FTE) with potential for renewal or transition into a permanent role for the right candidate.
Digital Fundraising Manager (Paid Media & Growth)
£44,000 - £47,133 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
Join us and lead innovative campaigns seen by millions, growing our supporter base and income across Meta, Google, YouTube, TikTok and emerging channels.
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. Working as our Digital Fundraising Manager, you’ll use your skills and expertise to change lives every day through your management of Comic Relief’s engagement with audiences across a range of digital platforms from Meta, Google, YouTube, TikTok and emerging channels.
We’re looking for a Digital Fundraising Manager with strong paid media expertise to plan and deliver our integrated digital campaigns. In this role, you’ll work with brilliant in-house teams and partners in top-tier agencies to test new approaches, fine tune creative and use data to continuously optimise, as well as test and scale new, initiatives to recruit and engage supporters through joyful giving experiences. You'll work on flagship campaigns such as Red Nose Day, and you’ll play a leading role in growing support and income for Comic Relief around the clock; developing innovative new opportunities and partnerships to reach and engage audiences all year round. From supporter acquisition through to stewardship experiences, you’ll bring the unique brand of Comic Relief to life through the development of innovative digital experiences and seamless supporter journeys; be a go-to expert in planning and delivering our digital-first fundraising and engagement activity and practice rapid and continuous test, learn and optimization.
Interviews are expected to take place via zoom between the 1st -3rd of December.
Key responsibilities:
· Lead Comic Relief’s paid media campaigns across display advertising, PPC, Meta, YouTube, TikTok and emerging channels from strategy through to delivery, working closely with colleagues to align and optimise an integrated Paid, Owned and Earned strategy.
· Manage and optimise campaigns to drive acquisition, engagement and fundraising income.
· Use data driven insight and analytics tools to continually increase and optimise performance.
· Integrate paid media with owned supporter journeys (web, email, CRM).
· Manage budgets, agencies and platform partners for maximum impact and value.
· Use GA4 and campaign dashboards to analyse results, run A/B tests and improve performance.
· Collaborate with internal teams to deliver consistent, personalised supporter experiences, ensuring that our paid media campaigns support and connect with our wider fundraising and supporter engagement goals.
· Monitor industry trends and emerging digital platforms, identifying opportunities in new formats, channels, platforms, data and creative to innovate and drive growth
· Support the creation of models and reports that show how paid media is driving donations and attracting new supporters.
Actively support the wider success of the team and organisation by:
· Contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to drive in-year and long-term income and supporter base growth.
· Proactively participate in and lead aspects of wider team planning activities.
· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity.
· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity to drive high performance and an action-oriented culture.
· Undertake and manage ad-hoc duties as needed.
This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
· Hands-on experience managing paid digital campaigns (Meta, Google Ads, TikTok or similar) as well as working with paid media agencies.
· Ability to use analytics (GA4 or similar) to analyse and optimise campaigns.
· Excellent data analysis skills and experience in briefing and analysing complex data and insight to produce clear briefs and effective marketing plans.
· Strong project management and stakeholder skills - comfortable juggling multiple campaigns and agencies in a fast-paced, evolving environment.
· Experience integrating paid media with CRM, owned and earned channels.
· Experience in audience acquisition and growth strategies (particularly in driving engagement and fundraising through digital channels).
· A proactive self-starter who loves testing, learning and innovating and proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales.
· Great communication skills - effective relationship builder with strong stakeholder management, able to adapt to different styles and ways of working.
· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets
· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.
Desirable criteria
· Line management experience
· Experience of digital fundraising and engagement
· Accredited fundraising or digital marketing qualification
· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
11:55pm, 23rd Nov 2025 GMT
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.
You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.
Here are some of the skills and experience we’re looking for:
- Experience managing websites and paid digital campaigns (Google Ads, Meta).
- Strong understanding of SEO, UX and accessibility principles.
- Confident using analytics platforms to report performance and influence decisions.
- Excellent project management and communication skills.
- Comfortable working on sensitive topics.
- Experience in content design and optimising user journeys.
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
About Malaria No More UK
We exist to end malaria, together. Malaria is preventable and treatable — yet a child still dies every minute from this disease. At Malaria No More UK, we refuse to accept this.
Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria in our lifetimes.
We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world.
We specialise in generating high-impact communications that amplify the voices of scientists, economists, celebrity ambassadors, African business leaders, creators and those on the front lines of the fight against malaria. Together, we make malaria impossible to ignore.
At a time of uncertainty for international development and malaria financing, this work has never been more vital. The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity.
The Role
The Senior Digital and Content Manager leads the development and delivery of Malaria No More UK’s digital content strategy — shaping how we inspire action, influence decision-makers and elevate diverse voices to drive progress against malaria.
This is a pivotal role at a pivotal moment. You’ll design and deliver a digital engagement strategy that advances our advocacy and policy change goals, responds to the fast-moving communications landscape, and builds understanding, belief and momentum for investing in the fight to end malaria.
Combining strategic thinking, creative storytelling and digital innovation, you’ll position Malaria No More UK as a bold, credible and solutions-focused voice in the global malaria fight. Managing one staff member (Digital Engagement Officer), you’ll collaborate across the organisation to ensure our digital strategy delivers measurable influence and impact — while staying true to our brand voice: togetherness, momentum and possibility.
The average day in this role will be changeable, so being flexible and good under pressure is essential. From crafting last minute social storytelling posts, to overseeing creative content work being developed, looking ahead to create strategic plans for major events and campaigns coming up, to feeding back on creative work and liaising with multiple partners for sign off. It is a fast-paced role that requires a can-do approach.
Key Responsibilities
Strategic Leadership
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Lead the development and execution of Malaria No More UK’s digital content strategy, aligning it with organisational priorities and malaria advocacy goals.
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Build digital capability across the organization.
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Shape a cohesive digital narrative that brings together science, economics, innovation and lived experience, highlighting the people and ideas driving progress against malaria.
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Position Malaria No More UK’s digital storytelling to make a compelling case for investment: to end malaria in our lifetime, save lives and unlock billions in shared growth and prosperity.
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Develop digital strategies that turn uncertainty in malaria financing into opportunities for leadership, influence and renewed commitment.
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Define objectives and KPIs for digital engagement, measuring reach, influence and impact across key audiences and contributing to internal and funder reporting.
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Actively contributes to strategy development across international and UK campaigns, championing the role of digital communications and ensuring creative, impactful approaches are integrated from the outset.
Content Creation, Storytelling and Publishing
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Help drive the creation of powerful, multi-channel content that communicates urgency, possibility and impact, ensuring every story moves audiences to act.
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Collaborating with colleagues to work with scientists, celebrity ambassadors, economists, African business leaders, people with lived experience and creators to share diverse, authentic stories that reinforce the case for investment in ending malaria.
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Oversee the content calendar, ensuring effective planning and delivery across overlapping communication priorities.
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Act as the interface between colleagues writing reports and publications, and the Digital Engagement Officer and designer — ensuring best practice in publishing and digital production.
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Work with creative agencies and partners to produce digital content that supports major advocacy and policy milestones.
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Uphold Malaria No More UK’s brand voice and values, ensuring inclusivity, dignity and authenticity in all communications.
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Oversee the organisation’s three brand websites and various campaign sites, including content, performance, and maintenance.
Collaboration and Leadership
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Manage and mentor the Digital Engagement Officer, fostering creativity, learning and professional growth.
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Manage freelance designers and video editors to deliver high-quality digital assets.
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Along with the Head of Ambassador Relations & Creative Partnerships, build and maintain relationships with digital influencers, media partners and creative collaborators in the malaria and development space.
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Actively collaborate across teams, ensuring alignment between digital activity, policy priorities and fundraising opportunities.
Innovation and Insight
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Stay ahead of emerging digital trends, tools and technologies — including AI — that can amplify influence and advocacy impact.
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Use data and audience insights to refine approaches and inform decision-making.
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Champion ethical, inclusive and human-centred storytelling that reflects the strength, innovation and leadership of those driving the malaria fight.
Experience, Knowledge and Skills
We’re looking for a creative digital strategist who can turn ideas into impact. Someone who combines sharp technical know-how with a flair for storytelling, collaboration and purpose-driven campaigning.
Essential
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Proven experience leading digital communications and content strategies across multiple platforms to deliver measurable impact.
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Strong ability to translate complex issues into engaging, shareable content tailored to diverse audiences.
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Demonstrated success managing digital campaigns that drive awareness, engagement and action.
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Experience working collaboratively within multi-disciplinary or cross-regional teams, aligning digital outputs with advocacy and fundraising goals.
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Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
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Strong understanding of analytics, SEO and social insights, using data to refine and optimise performance.
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Outstanding written and verbal communication skills, with attention to detail and brand consistency.
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Commitment to building internal digital capability and confidence across teams.
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Experience mentoring, managing or supporting staff and creative partners.
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Experience managing and updating websites.
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Experience in overseeing and potentially delivering paid digital advertising campaigns
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Expertise and enthusiasm for social media storytelling and channels
Desirable
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Experience working within international development, global health or advocacy contexts.
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Familiarity with paid media, digital advertising or content partnerships.
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Understanding of accessibility standards and inclusive design principles.
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Experience supporting colleagues’ professional development in digital communications.
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Working knowledge of CRM systems (e.g. Salesforce) and digital reporting tools (e.g. Google Analytics, Sprout Social).
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.
Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.
This job description is not exhaustive and may be amended over time in consultation with the Head
Staff benefits include:
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10% employer pension contributions
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28 days’ annual leave plus national holidays
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Additional days off over the Christmas to New Year period when the office is closed
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Professional training & qualification subsidy
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The opportunity to lead digital storytelling and engagement that influences the global malaria fight
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A collaborative, creative and mission-driven team culture.
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Opportunities for international travel, learning, development and global collaboration
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.
As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.
As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.
Your role encompasses three main areas of responsibility:
- Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
- Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
- Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.
While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.
Key responsibilities may include:
- Support the delivery of accessible user-centred services
- Lead on creation of delivery plans and report delivery progress
- Facilitating a range of agile ceremonies and workshops
- Support product managers to develop roadmaps and backlogs
- Build stakeholder relationships
- Agile team coaching and helping the team develop their agile skills
- Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
- Location: UK-wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
- Understanding of user-centred design/delivery across different stages of a project lifecyle.
- Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
- Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
- Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.
Desirable Criteria:
- Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
- Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
- Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
NoFit State Circus is looking for a motivated, ambitious and organised Development Manager with a genuine passion for the arts and the work we do.
You must be excellent at building and nurturing relationships, able to think long term and strategically, and adapt to various needs of the ever-changing world around us.
NoFit State is the UK’s largest contemporary circus company, and every year we engage with 120,000-150,000 people of all ages and backgrounds from across Wales, the UK and the world. We have exciting plans ahead – you and our supporters are integral to making them a success, there’s never been a better time to join us and be part of it.
As Development manager -
- you are managing and nurturing relationships with our supporters and funders, including ACW and ACE, building meaningful connections and rapport.
- you are developing and implementing the company’s development and fundraising strategies across multiple streams.
- you are working with colleagues to dynamically develop our work and seek new prospects, adapting creatively and responsively.
- you are delivering compelling cases for support which meet both the company’s and funders’ purpose, interests, and needs.
- you are managing fund budgets, and collecting and collating data for reporting, including impact reports.
- you are planning, managing and delivering a programme of development events and representing NoFit State at public events and opportunities in the UK and internationally.
- you will be making a real difference to people’s lives and how we hold our place in the world.
Please visit our website to find out more.
Working hours: Full time
Salary: £30,000 – £37,500 per annum
Location: Cardiff
Closing date for applications: 3pm, Monday 24 November 2025
Indicative start date: As soon as possible
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.
Ordinary people doing extraordinary things
The client requests no contact from agencies or media sales.
About the role:
Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP) 2022–2025, and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life.
St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently.
The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. This is more than just housing – it is a bridge to a better future. In this role, you’ll lead a team working closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.
Please note candidates will also be considered for an additional Team Manager vacancy within our Islington Complex Needs Services.
About you:
- Experienced in leading and motivating teams to deliver high-quality, person-centred support to clients with multiple disadvantage.
- Skilled in managing complex client needs, including mental health, substance use, dual-diagnosis, and housing-related challenges.
- Confident in operational management, including compliance, risk management, service performance, and contractual responsibilities.
- Strong collaborator with the ability to build positive relationships with staff, volunteers, peer mentors, and external agencies.
- Committed to safeguarding, inclusion, and creating an empowering environment for both clients and colleagues.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important info:
Closing Date: Sunday 23rd November at midnight
Interview Date: Friday 5th December online via Microsoft Teams
Please note there will be a second round of interviews for progressed candidates in service in Islington.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.


