Digital Manager Jobs in Home Based

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Birmingham/West Midlands Programme Manager from September 2024 who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around the Birmingham and West Midlands area. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Global Health 50/50 is seeking a Communications Executive to drive awareness of our work and catalyse change among our target audiences. This is an exciting role that involves working across the marcoms spectrum and encompasses digital marketing, social media, website and media management, press engagement, SEO, and reporting. 
 
You will have an opportunity to have a truly tangible impact on important social justice issues across the world through your work.

About Global Health 50/50:

Global Health 50/50 (GH5050) is an independent, evidence-based initiative dedicated to advancing action and accountability for global gender equality. GH5050’s mission is to enhance health, wellbeing, and social justice through the promotion of human rights, with a particular focus on gender equality. We achieve this by conducting rigorous research, disseminating valuable findings, and providing information, guidance, and advocacy.

We fulfil our mission by:

• Informing global discourse with the world’s most comprehensive index on gender equality across organisations active in health, law, and finance, including their respective policies.
• Inspiring a vision of a new standard for gender equality across global health, finance, and legal systems.
• Inciting a movement to demand and implement policies that promote gender equality in the workplace and in global health, financial, and legal programmes.

Role Summary:

The Communications Executive will work closely with the Head of Communications and Advocacy to implement our communications and media strategy, contributing to organisational, engagement, and brand awareness goals.

You will manage digital channel growth, content calendars, and deliver social media plans to enhance our digital presence and position as experts in global health, social justice and gender equality.

You will create engaging content and ideas for data promotion and brand awareness campaigns, and support the press office function with media engagement throughout the year. 

Skills & Experience:

Essential (1-3 years) experience:

• as a communications professional – you have a motivational, engaging style and can draw out information and ideas from others. 
• in SEO implementation: Conduct keyword research to guide content creation, optimise website and article content for search engines, and monitor, analyse, and report on website SEO performance. 
• in social media channel and content management, growing audiences, increasing visibility and engagement. 
• in email marketing: Design and execute email marketing campaigns to engage Global Health 50/50’s audience, drive traffic to the website, and promote events or publications. Segment email lists and personalise content to increase effectiveness. 
• in digital marketing, creating advertising campaigns across digital platforms. 

Desirable experience:

• Experience in the charity/not-for-profit sector with a digital communications background.

 Skills:

• Talented wordsmith – able to engage different audiences through website, publications, or social media. 
• Enthusiastic with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. 
• Excellent at building rapport and developing good working relationships. 
• Multi-tasker with a focus on goal achievement.
• Innovative, practical, and creative problem-solver – big picture thinker who responds quickly to varied activities and changing conditions.
• Confident use of Content Management Systems. 

 Knowledge:

• Experience tailoring communication messages to key audiences and channels in all sections of the community, including media. 
• Understanding of the digital landscape and working knowledge of audience growth strategies on these channels
• Working knowledge of word press and social media managements tool such as Sprout or Hootsuite

How to apply & further details:

Please review the full job description for information on the application process. 

Please note: Applications without cover letters will not be considered. Applicants will be assessed against their ability to demonstrate how they meet the skills & experience criteria.

We want to know in your application…  

1. What excites you about working with GH5050?
2. What experience and knowledge would you bring and how do you meet the criteria for the role?

The deadline for applications is 9am on Monday 10th June. We reserve the right to close this vacancy earlier than the closing date if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

Requirements:

• Evidence of 'right to work' in the UK
• Three professional references upon offer of employment

We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.

This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.

This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.

Benefits:

• 28 days annual leave pro rata, plus bank holidays
• 24/7 emotional and practical support
• A generous individual training budget to support your ongoing professional development

Please see the full job description and personal specification attached

Interviews for shortlisted candidates will take place on week commencing 17th June

This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.

Key Details

Salary: £49,500 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.

Hours: 35 per week over 5 days. 

Contract type: This is a full time, permanent role. 

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week. 

About the Role

Reporting to the Head of Campaigns, and working closely with your fellow Campaigns Managers and the wider campaigns team and legal teams, we are looking for someone to design, develop and run impactful and engaging legal campaigns at Good Law Project. 

This is an ideal opportunity for an individual with a passion for the work of Good Law Project who wants to use their campaigning background to help increase our impact, our income and our supporter growth and engagement throughout our legal campaigns. We have ambitious goals and are looking for somebody who brings determination, and the ability to design and deliver legal campaigns in a dynamic and fast paced environment. The role will require enthusiasm, flexibility and the ability to think creatively and strategically. 

We recognise that experience and skills can be gained in a variety of ways including through your lived experience, personal life and interests as well as professional career experience. We welcome applications which meet the person specification through any of these - including from candidates who have experience campaign marketing or communications, and across private and not-for-profit sectors.

What we’re looking for

• Experience of managing campaigns and contributing to the development of campaign strategies.
• The ability to apply political knowledge to develop effective campaign approaches and tactics.
• Experience of developing and implementing digital campaign strategies that have helped secure change and/or raised income.
• Experience of evaluating campaign performance and impact.
• The ability to work positively and collaboratively in a fast-paced, agile environment.
• Proven ability to lead project teams.

What We Do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work. 

• See our website for more information. 

Further Information / How to Apply

To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website".

Contact

If you have any questions about this role, please click "Apply via Website" to view our contact details.

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance. 

Job Summary 

In this role you will:

• Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ+ young people or young people living in a hostile environment.

• Manage and provide supervision for staff, students and volunteers who provide case work and advocacy to homeless LGBTQ+ young people. 

• Work in partnership with the Director of Services and Senior Services Manager to develop the Services plan and manage the successful delivery and development of Services.

• With Director of Services and Senior Services Manager, develop akt’s service offer in London. 

• Identify and develop strategic partnerships and opportunities that support us to safely meet young people immediate housing needs and move on to longer term accommodation in London.

More details about this role can be found in the job description attached to this advert. 

Application deadline: midnight (12am) on Tuesday 11th June 2024

Interview date: Wednesday 26th June 2024

ABOUT THE ROLE

We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.

Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:

• Single homeless between ages of 18 to 60
• Socially excluded individuals
• Ex-Offenders
• People with substance misuse
• Mental Health (Low)
• Learning disability (Low/Medium)
• Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation. 

ABOUT YOU

We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion. 

We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment

OVERVIEW OF KEY RESPONSIBILITIES

LINE MANAGEMENT/LEADERSHIP

• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
• Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.

SERVICE DELIVERY

• Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.

RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING

• Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
• Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
• Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

PROPERTY AND HOUSING MANAGEMENT

• Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
• Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.

FINANCIAL MANAGEMENT

• Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
• Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.

OTHER RESPONSIBILITIES

• Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
• Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
• Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience in people management and development
• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
• Understanding of Housing Management, including voids and evictions

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

• Salary: £34,250 – 37,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE  (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: Operations Team

• Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too. 

• Reporting to: Head of Operations & People

Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.

You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.

At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.

The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.

This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit our our website for more information on contact details. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 23rd June 2024 at 11.59 pm.

caba’s purpose

as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.

our vision is that everyone in the ICAEW community can fully participate in life. 

your role at caba

to manage the delivery of high-quality, person centred and responsive direct support services through the provision of advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified in the UK and overseas to ensure support services continuously evolves to meet the needs of our community, enhancing the service user experience

your key responsibilities:

support services

1. manage the day-to-day operations of support services, maintaining high standards of conduct, performance, case management, competence and ethics at all times, developing KPI’s and wider metrics to steer future support activity
2. investigate and gather information about complaints from service users, resolving issues where possible or escalating them to the Head of Support Services to enable appropriate decisions to be made.
3. ensure our direct support continuously evolves to meet the needs of our community and enhances the user experience, encouraging multiple support interactions with caba but delivering one consistent experience in order to improve community engagement and learning
4. act as the safeguarding deputy lead, ensuring that the team have adequate training, and all safeguarding procedures are adhered to and reported on so our support can be delivered safely and confidently
5. support the Head of Support Services to ensure all relevant policies and procedures are up to date, adhered to and reported against to deliver an excellent and compliant service; including FCA in relation to debt advice and financial aid, and ensure our grants processes and policies are followed at all times
6. undertake effective budgetary control, forecasting and management of direct support expenditure to derive best value and impact

people management

1. have oversight and understanding of caba’s operational plan, liaising with colleagues, outlining challenges for caba and making operational recommendations
2. liaise and collaborate with teams to ensure plans and activities are for the good of the organisation and our community, promoting and encouraging effective team working

case management

1. managing own caseload, particularly taking on complex cases, and undertaking activities in line with the support officer job description when necessary.
2. support the team by conducting technical supervision and case reviews in ensuring cases are reflected upon and improvements made
3. maintain high levels of case management and data quality, by undertaking regular case reviews and identifying where improvements are needed, compiling reports as required by the leadership team and executive board

 to be successful, you’ll have:

• quality assurance practices, including technical case reviews of the team to embed continuous improvements in service delivery
• contemporary digital and personalised support service frameworks and models 
• latest trends and practice in health and social care
• latest, relevant legislation relating to welfare benefits, housing, debt
• applied safeguarding, confidentiality and data protection practices and policies
• proven operational and management skills, being able to coach and develop people to help them achieve their best, empowering and motivating others to improve performance and achieve positive outcomes against organisational and personal goals
• excellent communication skills with an ability to work collaboratively across the organisation, engaging with people of all levels, gaining buy-in and an ability to deliver on joint initiatives
• highly organised with an ability to lead on multiple initiatives with conflicting deadlines  
• ability to think creatively and solve problems, approaching tasks with curiosity – reflecting, adapting and identifying implications for support and the organisation as a whole. 
• Extensive management and leadership experience
• demonstrable experience of working in similar sized charity or third sector organisation
• demonstrable experience of delivering safe and effective person-centred support informed by a needs based approach
• demonstrable experience of delivering digital and personalised support provision, applying service plans to meet emerging needs whilst increasing service quality, accessibility and performance
• demonstratable experience of working within safeguarding and case management informed practices
• demonstrable experience of using and developing a CRM to manage processes, cases and workflow 
• demonstrable experience of sound budgetary management, cost analyses and forecasting that enable a retention of services for our community 

 why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.

Interested?

Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.

If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: 10th June 2024

Interview date: First Interviews via Teams to be held on 17 June 2024. If successful, Second Interviews to be held in Rugby office 24 and 25 June 2024.

To start Mid-July: 

About Be Free Campaign:

Be Free Campaign is a dynamic mental health charity dedicated to preventing and intervening early in young people's mental health issues. We deliver impactful mental health programmes to schools, community centres, and organisations, reaching and supporting as many young individuals as possible. We are run by young people, for young people.

Position Overview:

Be Free Campaign seeks a dedicated and experienced Operations Manager to play a crucial role in managing and expanding our outreach programmes specifically focused on young people's mental health. You will be responsible for overseeing the day-to-day running of these programmes, including delivery, volunteer recruitment, administrative tasks, contributing to fundraising efforts, and providing leadership and management.

We are looking for a versatile individual who:

• Thrives in a fast-paced, dynamic environment with diverse responsibilities.

• Possesses excellent communication, interpersonal, and organisational skills.

• Demonstrates a strong understanding of young people's mental health needs and challenges.

• Is a creative thinker with a passion for mental health advocacy and social impact.

• Can work independently and collaboratively as part of a team.

• Is committed to the mission and values of Be Free Campaign.

Key Responsibilities:

Leadership and Management:

• Provide operational leadership, manage performance, maintain service quality, monitor operations, and develop staff.

• Represent the Be Free Campaign at a senior level with external partners.

• Support and assist in the delivery of the strategic direction for the organisation.

• Help ensure the sustainability and viability of current and future operations.

• Work as part of the Senior Leadership Team to develop, grow, and sustain the Be Free Campaign.

Programme Management:

• Support the development and implementation of our young people's mental health programmes.

• Assist with research and evaluation of existing programmes, identifying opportunities for expansion and improvement.

• Contribute to the development of new and innovative initiatives specifically targeting young people's mental health needs.

• Ensure high-quality and impactful delivery of the Be Free Campaign's young people's mental health programme.

• Achieve set targets for programme delivery.

Volunteer Management:

• Develop and implement volunteer recruitment strategies focused on attracting individuals passionate about young people's mental health.

• Facilitate volunteer training and onboarding specific to our young people's programmes.

• Coordinate volunteer activities and ensure their effective integration into our programmes.

Communications and Marketing:

• Develop engaging content for various channels (social media, website, newsletters) specifically targeting young people and raising awareness about mental health.

• Assist with the creation of marketing materials and campaigns focused on young people's mental health.

• Support public awareness initiatives related to young people's mental health.

Fundraising:

• Assist with the development and implementation of fundraising strategies to secure financial resources for the young people's mental health programmes.

• Identify and cultivate relationships with potential donors and grant-making bodies.

• Prepare grant proposals and reports.

• Assist with fundraising events and initiatives.

Impact Reporting:

• Compile and analyse data to create detailed impact reports for each young people's mental health programme delivered.

• Ensure accurate documentation and collection of evaluations and feedback from young participants.

Administrative Tasks:

• Undertake administrative duties necessary for the smooth operation of the young people's mental health programmes.

• Maintain accurate records, including programme schedules, volunteer details, and partnership information.

Qualifications and Skills:

• Bachelor's degree in a relevant field (e.g., psychology, social work, youth work) or equivalent work experience.

• Previous experience in programme management, preferably in a youth mental health or charity setting.

• Strong organisational and administrative skills.

• Excellent communication and interpersonal abilities.

• Demonstrated experience in volunteer management.

• Ability to work independently and collaboratively as part of a team.

• Passion for young people's mental health and a commitment to making a positive impact.

International Relationship Manager

Hours: Full-time, permanent - 37.5 hrs week (Flexible working may be considered), regular international travel

Responsible to:Head of International Giving

Direct reports: International Giving Executive x2

Location:ShelterBox HQ, Truro, Cornwall. Remote working (UK only) will be considered (with regular travel to Truro at least 4x per year)

Role purpose

ShelterBox has a growing network of international supporters who connect with the organisation through our international affiliates - independent charities in their own countries. Affiliates’ supporter growth and engagement activities are enabled by this role with further support from other UK-based teams, including fundraising, brand, content and comms.

ShelterBox has 13 affiliates who are directly helping the organisation achieve one of our strategic objectives of international diversified funding. Affiliates share our mission and consequently raise awareness and funding to support the organisation. Collectively they contribute greatly to engaging with and a global community of supporters. We raise a significant proportion of ShelterBox’s total income through our affiliate network, and from other international donors in countries beyond our affiliates. 

 The purpose of the Interim International Giving Manager role is to support the management of affiliate relationships with ShelterBox by providing a focal point for day-to-day dialogue; to share information and resources effectively across the network; and to develop collaborative working relationships which enhance our supporter experience.  

This role will empower the international network by providing materials, information and content which is key to achieving a consistent brand and fundraising success. One of the ways that this role will help to bring this community together is with a series of engagements throughout the year, not least of which is the annual International Fundraising Conference attended by key personnel from the fundraising network, strategic partnerships and UK staff.

Who are we looking for?

ShelterBox is seeking an inspiring and proactive relationship builder who can take a leading role in the International Giving team. They will be the focal point for providing support to many of our international fundraising staff and volunteers, with a high level of attention to detail and supporter-centric best practice. They should be confident in managing multiple projects simultaneously and working with a broad set of objectives associated with fundraising and communications. They be the line manager for other members of the team who have shared responsibility for international supporter growth and engagement.

 Duties include but are not limited to:

• Leading key relationships with affiliate staff and volunteers to execute the strategy for growing diversified international income.
• Line management of the International Giving Executive role to deliver international supporter communications and volunteer engagement. Nurturing their development.
• Supporting delivery of the international Rotary partnership strategy, in collaboration with the Rotary Partnership Manager, by bringing together international fundraisers at key moments in the annual calendar.
• Communicating clear guidance on shared global fundraising priorities, drawing on data and insight to optimise results.
• Working collaboratively with affiliates to contribute to a suite of refreshed brand communication materials.
• Managing the translation of key communications (including subtitles for videos produced by B&C) into languages required by affiliates.
• Supporting enhanced communications with affiliates during times of major disaster
• Proactively identifying growth opportunities and promoting these across the international network
• Facilitating consistent application of the joint ShelterBox and Rotary brand guidelines.
• Leading the design and delivery of the annual International Fundraising Conference.
• Travelling internationally to fundraising events or meetings with affiliates
• Maintaining an up-to-date contact list for affiliates together with records of reports, meetings and plans
• Maintaining an up-to-date record of correspondence, meeting minutes and actions taken
• Manage financial processes related to international income including annual budget-setting and quarterly reforecasting.
• Deliver data for reporting on the agreed set of financial and non-financial KPIs.
• Liaising with Finance to facilitate the receipt of grants from Affiliates and any other fund transfers.
• Liaising with Procurement to facilitate the planning of any expenditure and/or the process through which purchases are made.
• Other administrative duties that may be required by the team from time to time.

Permanent/Full time (flexible working options available)

Hybrid - Farringdon, London

Closing date: 3rd June 2024

Ref 6719

Save the Children UK has an exciting opportunity for a passionate fundraiser with expertise in delivering integrated multi-channel marketing campaigns to join us as our Marketing Manager (Legacies and Mid Value). 

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About you 
As our Marketing Manager (Legacies and Mid Value), you will play a pivotal role in shaping the marketing strategy and delivery for these two priority areas, building deep connections with supporters, prompting action, and driving income growth. Working closely with the Senior Manager (Legacies and Mid Value), your focus will be on working with the team to attract and steward supporters, growing consideration and donations and delivering a sector-leading legacy and mid-value programme. Here you'll play a pivotal role in driving effective marketing campaigns that connect deeply with our supporters, inspire action, and fuel our mission to create lasting change for children worldwide. 

In this role, you will: 

• Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging insights and data to build enduring relationships. 
• Execute multi-channel marketing campaigns aimed at driving ambitious income and loyalty targets. 
• Lead legacy and mid value marketing efforts across Direct Mail, Telemarketing, and digital channels. 
• Craft a cohesive supporter experience across all touchpoints, fostering deeper engagement and long-term value. 
• Develop compelling marketing assets and content plans that drive engagement and action. 
• Foster relationships with external partners, motivating them to deliver excellence for Save the Children. 
• Analyse marketing effectiveness, utilizing supporter insight and data analysis to drive continuous improvement.

To be successful, it is important that you have: 

• Experience in growing existing customer or supporter value. 
• Proven experience of planning direct marketing campaigns, including campaign development and data led decision making. 
• Possesses technical skills in retention marketing, supporter stewardship, and audience planning. 
• Expertise in multiple channels, such as Telemarketing, print and digital. 
• Project management experience with the ability to deliver complex projects on time and within budget. 
• Effective management of external partners, such as telemarketing agencies, creative agencies, and fulfilment agencies. 
• Strong numerical and critical thinking skills for data analysis. 

Ways of Working:
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office in London on average 1 day a week. Travel costs to your contracted office will be at your own expense.

What we offer you: 

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

I’m looking for a unique Marketing Manager, who is passionate about inspiring the world’s next global thinkers and doers, joining a group of International School’s Marketing, Development and Admissions Team. This role is pivotal in contributing to the overarching strategy aimed at driving enrolment among corporates, expatriates, and individuals undergoing relocation. You will collaborate with the Head of Marketing and Senior Planning, Insight & Research Manager to develop and implement a UK Relocation and Corporate Growth Strategy.

This role is offered as a part-time role, working 3 or 4 days per week. You will need a full UK driver’s license, to travel to three schools across Surrey and London (Cobham, Egham and Hillingdon), and will benefit from some time working from home too.  

• 4 days per week the pro-rata salary will be £40,000
• 3 days per week the pro- rata salary will be £30,000.
• Permanent, hours 8.30-4.30pm.

Your role will be to position the organisation as the preferred educational institution for expatriates and assignees, while also spearheading market development initiatives through insights, strategic communication, and networking efforts. You will initiate and oversee School Relocation events, formulate and execute a social media strategy, engage with a corporate market, and optimise customer journey.

Are you a positive, confident, communicator and networker? Someone who is flexible in their approach but demonstrates gravitas? And a strategic thinker? If yes, please get in touch and apply today!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma. 

As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement. 

This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer. 

Summary of role responsibilities 

• Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;  

• Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;  

• Develop and grow our charity’s’ media presence and profile;  

• Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 16 June 2024 at 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: 1 July 2024 (London office)  

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

National Partnerships Manager

Scotland

£36,629 per annum (pro rata for part time hours)

Ref: SUS4199b

Full Time 37.5 hours per week – happy to talk flexible working

1 Year Fixed Term Maternity Cover contract

Base: Hybrid working, with travel to the Edinburgh hub and partner local authority offices across Scotland.

About the role

As The National Partnership Manager, you will report directly to the Head of Strategic Partnerships & Business Development function for Scotland. You will manage a team of embedded Senior Project Officers working within the partner national organisations and delivering in partnership with a broad range of local stakeholders to develop and deliver local Active Travel Strategies, Visions and Plans.

You will work closely with colleagues to secure funding for our work, capturing and communicating the impacts of better places for people.  You will ensure our for everyone values – to strengthen diversity and inclusion across the charity, whilst ensuring that a more systematic approach to the embedding of our ‘for everyone’ principles permeates through our work.

You will advocate for sustainable transport across the region, and you will use that platform to influence local decision makers, through engaging in policy and planning work, leading on communications, and contributing to a coordinated approach to business development opportunities in Scotland.

You will build and manage internal and external relationships with key people across governance tiers within national partner organizations. You will work with internal and external partners to build the team’s knowledge and capacity around inclusive programme design and delivery.  In this respect, working to ensure that our partnership programmes are for everyone and do not have unintended consequences for disadvantaged population groups. 

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. 

About you

You should be an experienced leader, expert at developing and maintaining relationships at senior levels in a variety of sectors e.g. National organizations, Local Authority, business and industry bodies. You should have line management experience and substantial experience of project management, including budget management.

You must have the ability to communicate authoritatively and persuasively to a range of audiences, with demonstrable experience of remote and face-to-face partnership development techniques.

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 16 June 2024
• Interviews will take place via MS Teams on the 24th of June 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.