Services Manager

About Us    

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance. 

Job Summary 

In this role you will:  

• Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ+ young people or young people living in a hostile environment.  

• Manage and provide supervision for staff, students and volunteers who provide case work and advocacy to homeless LGBTQ+ young people. 

• Work in partnership with the Director of Services and Senior Services Manager to develop the Services plan and manage the successful delivery and development of Services.  

• With Director of Services and Senior Services Manager, develop akt’s service offer in London. 

• Identify and develop strategic partnerships and opportunities that support us to safely meet young people immediate housing needs and move on to longer term accommodation in London.   

More details about this role can be found in the job description attached to this advert. 

Application deadline: midnight (12am) on Tuesday 11th June 2024

Interview date: Wednesday 26th June 2024