Digital marketing and communications manager jobs

Manage all new donor streams for the Trust, including mail, email, regular giving, mid-value supporters, and legacy prospects, while delivering multi-channel campaigns and creating strong welcome journeys. Convert one-off donors into regular givers, ensure smooth transition to long-term stewardship, and develop strategies to grow legacy and in-memory giving.

MAIN DUTIES AND RESPONSIBILITIES

 This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s strategy across regular giving, one of donors, mid value and legacy pledgers to acquire and steward new donors. Working with the other Individual Giving Manager and in consultation with the Head of Fundraising and Communications.

2. Prepare and monitor the annual income and expenditure budget with support from the Head of Fundraising.

3. Responsible for delivering existing integrated campaigns spanning direct-mail, partially addressed mail, inserts, telephone acquisition and digital channels against the agreed schedules, targets and budgets.

4. Work closely with the Database Manager (and relevant agencies) on criteria for data selections, data extractions and supply.

5. Measure attrition in key acquisition groups as well as other key metrics on an ongoing basis and develop strategies to reactivate and mitigate against donor attrition.

6. Work with a creative agency on campaigns across all Individual Giving streams, testing and adapting regularly to optimise results.

7. Work with the other Individual Giving Manager focused on retention, Database Manager and the appointed fulfilment house to ensure that supporters are managed to the highest level of donor care standards and GDPR guidelines. 

8. Continue to develop the regular giving acquisition proposition to grow each segment of supporters and negate attrition.

9. Maximise Gift Aid income from the acquisition appeals.

10. Working with Legacy Administration team lead on legacy marketing.

11. Remain current on developments to GDPR, especially to consent and ensure all campaigns comply with those guidelines.

12. As appropriate, to support and participate in any fundraising event organised by the Trust.

13.  Undertake other tasks as appropriate as directed by the Head of Fundraising & Communications.

Please note that the closing date for this vacancy may be brought forward if a strong applicant is identified, so early applications are encouraged.  

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash appeals and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please see the attached job description for further details.

About us:

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have +160 member schools across Haringey, Enfield and Waltham Forest. 

The Role:

As a proactive and innovative Project Manager for Professional Development, you will support our CPD team. This new role is pivotal in ensuring effective systems management and record keeping, stakeholder engagement and relationships across various educational projects.

Key responsibilities:

• Support the management of a large, growing and innovative Schools CPD programme, in person and online
• Manage administrative tasks including documentation, scheduling, and reporting for CPD programmes
• Using tools such as Canva, Microsoft Office suite, MailChimp and WordPress to create and disseminate high-quality educational resources and communications in line with HEP brand guidelines
• Produce content to market and sell our professional development programme to schools in and beyond our membership
• Support all customers, members and non-members, to access the HEP offer
• Develop and nurture strong stakeholder relationships with schools, educators, CPD trainers, local authorities and other partners
• Maintain up-to-date knowledge of educational innovation, policies, regulations and political landscape affecting schools and the education sector to inform the next steps for CPD
• Collaborate closely with the wider HEP team to deliver strategic goals of HEP
• Work independently and efficiently under pressure, ensuring deadlines are met and quality standards are upheld
• Demonstrate a strong moral purpose and understanding of the mission and values of Haringey Education Partnership

Qualifications and skills:

• Educated to at least degree level(or equivalent experience) 
• Excellent organisational skills with meticulous attention to detail
• Strong interpersonal and communication skills, capable of engaging stakeholders at all levels
• Proficiency in Canva, Microsoft Office and basic website management tools
• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
• Ambitious, resilient, proactive and a dedicated team player committed to continuous improvement in education
• Experience of marketing or sales an advantage

Working at HEP:

• We offer 30 days annual leave and a generous pension scheme
• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
• You will work in a supportive environment that values learning, innovation, and collaboration
• We offer opportunities for professional development and encourage staff to shape and grow their roles
• We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required

Other information:

• We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve
• This position will be in the United Kingdom and therefore a successful applicant must have the right to work in the UK to commence their employment
• HEP is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education

Application Process: 

• Interested candidates should submit a CV and a covering letter detailing their suitability for the role. 
• Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job advert closes.

We're looking for a creative, strategic and data-driven Digital Marketing Manager to lead and develop our digital presence across multiple channels.

Reporting to the Head of Marketing, you'll be responsible for creating engaging digital content and campaigns that inspire audiences, strengthen our brand and showcase the life-changing impact of our work. You'll manage our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

This is an exciting opportunity to take ownership of a significant website relaunch, manage substantial digital brand profiles and shape how a global charity engages with supporters, partners and stakeholders around the world.

Marketing & Communications Co-ordinator

Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns

Job Description

This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.

Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.

You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.

This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.

We are looking for a creative, driven and highly organised Marketing Officer to join our team at Lincs & Notts Air Ambulance.

Marketing Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE), dependent upon skills and experience
Contract: Permanent
Reporting to: Digital Marketing Manager

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support our lifesaving service.

In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You’ll work closely with teams across fundraising, retail and operations to bring campaigns to life—ensuring they are insight-led, on-brand and deliver measurable results.

You’ll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints.

This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 29th June 2026
Interview date: Week commencing 6th July 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

A full driving licence and access to a vehicle (or equivalent) is required for this role.

This role requires an enhanced DBS check as part of our safer recruitment process

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

Come help place membership at the heart of a profession that changes lives.

Location: London Bridge, London (hybrid working with an expectation of two days per week in the office)

Applications close: 9 a.m. Thursday 25th June 2026

About us

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for over 24,000 speech and language therapists, support workers and students across the UK. As we begin developing our next organisational strategy, we are creating a stronger, member-centred, and impactful approach to membership, communications, engagement, and digital content. We are seeking an exceptional and strategic leader to join our executive team. You will help shape the future of our membership and communications, while strengthening our influence across the health and care landscape.

About the role

Reporting to the Chief Executive, this newly configured executive team role brings together membership, communications, digital products, content and events engagement within a single directorate. Membership sits at the heart of our future ambitions. We have recently brought together a previously fragmented membership function and are building a dedicated membership and communications team to strengthen how we engage, support and retain members throughout their careers. You will play a central role in shaping our next strategic plan and ensuring that member insight, experience and value remain at the centre of organisational decision-making.

Working alongside a strong team of communications and engagement, digital, and membership, you will:

• Lead the development of an integrated membership and communications strategy.
• Strengthen the member value proposition and member journey.
• Drive member engagement, retention and growth.
• Bring membership, communications and digital teams together around shared objectives.
• Oversee communications, media and reputation management activity.
• Ensure RCSLT remains an influential voice across the health and care sector.
• Contribute as a key member of a collaborative and ambitious executive team.

 About you

You will bring substantial experience from a membership body, professional association, Royal College, charity or similarly complex organisation. Most importantly, you will understand how to build meaningful relationships with members and create a compelling membership experience. You may already be operating at Director level, or you may be a senior Head of Membership, Engagement, Communications or a related function looking for your first Executive Team appointment.

We are particularly interested in candidates who can demonstrate:

• Strong experience of membership strategy, engagement and growth.
• Leadership of multidisciplinary teams.
• Experience overseeing communications, marketing, digital or engagement functions.
• The ability to lead organisational change and bring teams together.
• Strong stakeholder management and influencing skills.
• Strategic thinking combined with practical delivery.
• A commitment to equity, diversity and belonging.
• Experience within healthcare, professional regulation or a related sector would be beneficial.

This is a rare opportunity to join RCSLT at a pivotal moment. You will help shape our next organisational strategy from the outset, lead a newly integrated directorate, and play a key role in strengthening the experience of our members while supporting a profession that improves lives every day.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Thursday 25th June 2026.

Parkinson’s UK is now recruiting for a skilled and experienced Salesforce Marketing Cloud Specialist looking for an exciting and challenging role that will make a real impact in the way the charity manages its email communications.

About the role

As our Marketing Cloud Operations Specialist, you will be the operational technical expert of our supporter engagement. This is a pivotal role within our Salesforce Team ensuring that our Marketing Cloud Engagement (SFMCE) platform is robust, compliant and ready to deliver life-changing impact.

You will manage the day-to-day business as usual operations—translating fundraising/event strategies into sophisticated technical journeys that keep our supporters and supported audiences at the very centre of our mission.

What you’ll do

• Act as the primary administrator for Salesforce Marketing Cloud;manage business units, user permissions,security settings, and licence consumption to ensure an efficient environment. 

• Define and own the Platform Roadmap, establish comprehensive SFMC documentation, and safely execute the SFMC Change roll-out

• Lead the technical setup, testing, execution, and amendment of donor retention, acquisition, and emergency appeal journeys within Journey Builder.

• Develop responsive, dynamic templates in Content Builder and Cloud Pages using HTML/CSS and AMPscript for deep personalization; lead the IP warming and deliverability strategy

• Oversee Single Send Emails and lead Email Template creation and amendments. Resolve all single send and journeys Email issues.

What you’ll bring

• Certified Salesforce Marketing Cloud Email Specialist or equivalent experience. A solid track record in Salesforce Marketing Cloud Engagement with hands-on ability to navigate the platform is key

• Strong understanding of marketing automation concepts, best practices/guardrails/adherence to governance 

• Proficiency in data management/architecture scalability/automation and integration within Salesforce Marketing Cloud Engagement. Exposure to Data 360 - segmentation/hyper personalisation and activation 

• Experience with Advanced SQL, HTML/CSS, SSJS, AMPscript and AMP for email to create highly dynamic content.

• Hands-on experience with CloudPages, Data Extensions, Journey Builder, Contact Builder and Email Studio.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.

Interviews for this role will be held W/C 29 June 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.

We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.

What does this role involve?

The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.

Here’s a quick insight into what the Officer will be busy with:

• Supporting with planning, delivery and monitoring of our comms
• Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
• Managing an inbox and using that information to curate updates
• Creating, designing and branding documents
• Supporting the development of our email marketing

What are we looking for in our Communications Officer?

• Ability to identify, write and design engaging content
• Attention to detail and excellent organisational skills
• Digital skills and ability to use online marketing tools, including social media
• Relevant qualifications or work experience
• Ability to prioritise and work flexibly
• Ability to interpret complex information

It's a brilliant opportunity for someone with creative fair and an understanding of marketing.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:

• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.

To apply, complete the online application form. 

Closing date: Sunday 5 July, 9pm

Interview date: Thursday 16 July

We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.

The Faculty of Sport and Exercise Medicine UK (FSEM) is looking for a Communications and Marketing Officer to join our small but ambitious team. This is an exciting opportunity to help shape how we engage with healthcare professionals, partners and the public.

Role Purpose

The Communications and Marketing Officer plays a key role in supporting the Faculty of Sport and Exercise Medicine UK (FSEM) by delivering effective, professional and engaging communications and marketing activity. The post holder will work autonomously to plan, create and manage content for a wide range of audiences including healthcare professionals, patients, policy makers, partners, and the wider public.

They will work closely with external key partners and take responsibility for project marketing, including leading the marketing and promotion of the Moving Medicine patient and professional resources. The role also supports all internal departments to meet their communications and marketing needs, ensuring a consistent, accurate and credible voice for FSEM across all channels.

Duties

Communications

• Deliver and support the implementation of FSEM’s communications strategy.
• Produce high‑quality written content for the website, newsletters, digital channels, policy communications, announcements and general audience information.
• Draft, edit and coordinate organisational publications, reports, position statements and guidance documents.
• Support committees and working groups in producing clinical or professional content, ensuring clarity, consistency and alignment with FSEM standards.
• Draft speeches, blogs, statements and briefings for Senior Officers as required.
• Manage and maintain FSEM’s digital communication channels, ensuring content is accurate, accessible and up to date.
• Monitor policy, news and sector developments to identify opportunities and risks.
• Provide advice on communication approaches to senior officers, committees and working groups.

Marketing

• Plan and deliver targeted marketing campaigns for key FSEM programmes including Moving Medicine, examinations, membership, awards ceremony and educational activity.
• Produce and coordinate promotional materials including digital assets, social media graphics, printed items and campaign copy.
• Manage marketing timelines, stakeholder input and delivery schedules.
• Ensure all marketing adheres to FSEM brand guidelines and reflects organisational values.
• Support and promote major Faculty events including the Awards Ceremony.

Digital and Analytics

• Oversee continuous improvement of the FSEM website, ensuring strong user experience, logical navigation and accurate content.
• Apply SEO best practice to enhance visibility and reach.
• Use digital analytics to measure the effectiveness of campaigns and communications, reporting on performance and identifying improvements.
• Ensure compliance with GDPR, digital accessibility requirements and content governance processes.

Collaboration and Organisational Support

• Work closely with all FSEM departments to support their communications, marketing and promotional needs.
• Provide expert communications support to sub‑committees, working groups and project teams across publications, marketing and engagement activity.
• Represent FSEM at internal and external meetings relating to communications, project work or collaborative activity.
• Support the planning and delivery of FSEM events, including on‑site support at the Awards Ceremony.
• Take delegated supervisory responsibility over administrative staff during events or specific project delivery where appropriate.
• Contribute to Faculty‑wide initiatives and organisational development activities.
• Participate in appraisal, maintain high professional standards and commit to ongoing learning.

Responsibilities

• Deliver accurate, timely and effective communications and marketing across all platforms.
• Uphold FSEM’s reputation and ensure positive representation of the Faculty at all times.
• Maintain high editorial standards across all publications, position statements and guidance materials.
• Ensure FSEM departments receive effective communications and marketing support.
• Represent FSEM professionally at meetings and sector events.
• Contribute to the smooth delivery of FSEM events, including conferences and awards activities.
• Ensure data accuracy, digital compliance and reliable reporting.

Accountabilities

• Highly effective delivery of communications plans and marketing campaigns.
• Increased engagement with key professional and public audiences.
• Successful promotion of Moving Medicine resources and other core programmes.
• High quality production of publications, position statements and guidance documents.
• Accurate and insightful reporting using analytics to guide future activity.
• Timely maintenance and development of the FSEM website and digital channels.
• Effective cross departmental collaboration supporting examinations, education, policy and events.
• Smooth, well supported delivery of major FSEM events.

Job Attributes / Skills / Requirements

Essential

• Excellent written and verbal communication skills.
• Strong digital communication and social media management skills.
• Ability to manage multiple projects independently and prioritise effectively.
• Strong relationship‑building and stakeholder management abilities.
• Understanding of SEO, analytics and digital channel performance.
• Knowledge of GDPR and data protection principles.
• Proficiency with Microsoft Office and design tools such as Canva (or equivalent).
• Experience delivering communications and marketing activity.
• Ability to identify reputational opportunities and risks.
• High attention to detail and commitment to accuracy.

Desirable

• Experience working in a healthcare, medical, education or membership environment.
• Experience managing website content or CRM systems.
• Understanding of Search Engine Marketing (SEM).
• Knowledge of sport and exercise medicine, public health or clinical sectors.
• Commitment to ongoing professional development.

Qualifications

Essential

• Educated to degree level, or able to demonstrate equivalent experience, in communications, marketing, public relations or a related field.
• Evidence of continuing professional development in communications, marketing or digital media.

Desirable

• Training or certification in digital marketing, analytics, SEO or social media.
• Qualifications or training in health communication, public health or sport and exercise medicine.
• Training or certification in GDPR, data protection or information governance.

To view the full job description, supporting information or to apply please visit our website.

Do you want to use your digital marketing skills to help children and young people experience 'Alder Hey magic' every year?

As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by Alder Hey Children's Charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact.

You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent.

Salary: £26,848 - £31,439 per annum, depending on experience
Hours: 30 hours Mon-Thurs (4-day working week, paid as full-time)
Location: Hybrid, between Alder Hey (Liverpool) and home
Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme
Culture: Flexible working and a culture that champions wellbeing

About the role

This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact.

Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action.

There's real scope to make this role your own and an opportunity for professional development and career growth down the line.

About you

You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space.

First and foremost, we're looking for someone with an analytical and data-driven approach to marketing. Someone who understand results are driven by the quality of the insight and information you have at your fingertips.

We'd love to see you demonstrating:

• Experience in a digital marketing, communications or content role.
• The ability to create and coordinate engaging digital content, especially in paid-for advertising.
• The skills to adapt messaging for different audiences and platforms.
• Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads.

To apply

If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you.

Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step.

Deadline: 9am Thursday 25th June
Interviews: Tuesday 7th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a Digital Communications Manager.

We are seeking an exceptional individual to lead the planning, delivery, and optimisation of digital communications across the organisation. This position is offered on a permanent basis, with a hybrid working pattern.

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

We’re looking for a Digital Communications Manager to lead the creation and delivery of compelling, high-quality digital content to our global audiences.

This is a varied, hands-on role that plays a key part in strengthening the Foundation’s digital presence and ensuring communications are engaging, consistent, and aligned with organisational priorities. You will work closely with the Head of Communications & Advocacy and colleagues across the organisation to manage our digital platforms, oversee content production, and deliver effective, audience-focused communications.

Your work will span website and CMS management, social media and email campaigns, design, multimedia content development, and digital analytics—ensuring that content is impactful, channels are effectively managed, and performance is continuously improved.

It will be essential for you to play a central role in using data and insights to refine content and targeting strategies, ensuring digital communications support partnership development, influence key stakeholders, and enhance the Foundation’s overall visibility and impact.

This role is well suited to someone who is a self-starter, operates comfortably at both a strategic and delivery level, works across multiple areas, and thrives on collaborating with stakeholders.

About You

The successful candidate will be a highly organised, proactive, and detail-oriented digital communications professional with a track record of managing digital content, platforms, and campaigns at an organisational level. You will bring a structured approach to your work, with the ability to manage multiple priorities, channels, and stakeholders comfortably.

Technically savvy, you will thrive in using data and insights to inform decisions and improve digital engagement, alongside your accomplished content creation skills. These include experience producing visual and multimedia content, as well as excellent writing, editing, and proofreading abilities.

The ideal candidate will have experience in corporate communications within the business community, development finance sector, or a similar environment that requires delivering high-quality communications to a diverse range of global audiences.

A CIPR Specialist Diploma (Digital Communications), or equivalent, is desirable but not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. 

We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.

What you’ll do

• Manage and publish content across the CIHT website (news, blogs, events)
• Create compelling content for social media and campaigns
• Plan and deliver content through editorial calendars
• Work with colleagues across CIHT to bring stories and activity to life
• Use insight to improve content reach and engagement

About you

• Strong writing and editing skills
• Experience managing website content (CMS - Umbraco)
• Confident creating content for digital and social channels
• Organised, proactive and able to manage multiple deadlines

Why join us?

• Nationally respected professional body
• Collaborative, supportive team
• Opportunities to grow your digital content career
• Strong commitment to EDI and member impact

How to apply

To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:

1. Why you are interested in this role and working at CIHT

Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.

2. Your relevant experience and skills

Please highlight examples of experience relevant to the role, particularly in:

• writing and editing digital content
• managing website content using a CMS
• creating content for social media
• managing multiple priorities and deadlines

3. What you would bring to the role

Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.