Digital marketing and communications manager jobs

Charity Manager

The Noah Jordan Foundation

Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.

About The Noah Jordan Foundation

The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.

Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.

The Foundation was established to deliver that promise through three charitable objectives:

Medical Research

Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.

Raising Awareness

Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.

Supporting Children and Families

Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.

Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.

Our Impact

The Foundation has already:

• Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
• Supported affected children, families and organisations across the UK.
• Developed national corporate partnerships and strategic relationships.
• Built a growing national supporter community and dedicated volunteer network.
• Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
• Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.

Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.

The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.

We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.

The Opportunity

This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.

The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.

As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.

Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.

The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.

This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.

One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.

From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.

This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.

For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.

Key Responsibilities

Fundraising and Income Growth

• Lead and grow fundraising activity across the Foundation.
• Develop and manage corporate partnerships and sponsorship opportunities.
• Identify and secure trusts, grants and major donor funding.
• Support regular giving and community fundraising growth.
• Help develop long-term fundraising strategy and income diversification.
• Build and nurture relationships with donors, businesses, trusts and strategic partners.
• Develop proposals and pitches for supporters, businesses and stakeholders.
• Identify opportunities and support sustainable income growth.
• Strengthen supporter stewardship and donor relationships.
• Support fundraising campaigns and flagship charity initiatives.

Operations and Organisational Development

• Help build systems, processes and operational structures as the charity grows.
• Support governance, compliance and reporting requirements.
• Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
• Support budget monitoring and financial administration alongside Trustees.
• Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
• Support CRM systems and fundraising pipeline management.
• Help develop internal processes to support sustainable long-term growth.
• Undertake additional responsibilities commensurate with the role where required.

Communications, Marketing and External Engagement

• Support planning and delivery of campaigns, events and public engagement activity.
• Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
• Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
• Support content development across digital platforms and supporter communications.
• Represent the Foundation externally with professionalism, warmth and passion.
• Build and strengthen relationships with supporters, businesses and stakeholders.
• Represent the needs of affected children and families and help drive innovation, awareness and positive change.
• Work closely with the Charity Director on strategic development and future growth.

About You

We are seeking someone with:

• Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
• A proven ability to build relationships and generate income.
• Strong communication, influencing and stakeholder engagement skills.
• Strong relationship-building and partnership development skills.
• Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
• The ability to balance strategic thinking with practical delivery.
• A proactive, adaptable and solutions-focused mindset.
• A willingness to learn, develop and grow alongside a rapidly evolving organisation.
• A willingness to be hands-on and contribute wherever needed.
• Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
• Empathy, emotional intelligence and professionalism.
• A willingness to travel and support events across the UK.
• Flexibility to work occasional evenings and weekends.
• A full UK driving licence and access to transport.
• A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
• Ambition, resilience and commitment to creating lasting impact.

We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.

We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.

We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.

Experience working within a growing charity or purpose-led organisation would be highly advantageous.

Why Join Us?

This role offers the opportunity to:

• Help shape the future of a fast-growing children’s charity.
• Work closely with an ambitious and passionate leadership team.
• Build meaningful partnerships and projects with national impact.
• Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
• Be part of a community determined to create lasting change.
• Help build a charity designed to create lasting impact for generations to come.

We couldn't save Noah, but together, we can change what happens next.

The extinction of Mito, one stomp at a time.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

A rare opportunity to lead communications and brand for one of the UK’s leading education trusts.

As Head of Communications and Brand at the Harris Federation, you will shape and protect our public profile, leading strategic communications, marketing and media activity across a network of 55 academies.

Reporting to the CEO, you will act as a trusted adviser to senior leaders, driving brand consistency, overseeing high impact campaigns, and leading digital, PR and internal communications to support pupil recruitment, staff attraction and organisational growth. You will also build and lead a high performing MarComms function and manage external agency partnerships.

This is a pivotal leadership role where you’ll bring the Harris story to life - showcasing our impact, strengthening our reputation, and helping us navigate sector challenges with clarity and credibility.

If you are a senior communications leader with a strong track record in brand, digital and stakeholder engagement, and are passionate about making a difference to young people’s futures - we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

Strategic Leadership & Executive Advisory

• Develop and lead the Federation’s external communications and brand strategy at the highest level, ensuring coherence across all academies and central services.
• Act as an adviser to the CEO and executive team on internal and external communications.

Brand Leadership

• Own and embed the Federation’s brand identity, values, and visual standards across all academies and external channels.
• Own and embed brand guidelines, tone of voice, and messaging across all channels to ensure consistency.

External Campaigns & Growth Marketing

• Create comprehensive marketing and communications strategies that align with the Federations aims and increase brand awareness.
• Own and develop high impact external campaigns to support pupil recruitment, reputation and trust building, staff recruitment (in collaboration with Talent Acquisition), and new academy expansions.

MarComms Directorate Leadership

• Build and lead a high performing Marketing & Communications Directorate.
• Set long-term capability requirements and lead workforce planning as the function scales.

For a full list of responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Degree in Marketing, Communications, Digital Media or related field.
• Professional Marketing qualification (CIM or equivalent)
• Evidence of CPD in digital marketing, SEO, or communications.
• Significant experience in marketing, communications, or digital strategy.
• Experience managing brand identity and external communications
• Experience in education, charity or public sector.
• Strong understanding of digital marketing, SEO, Analytics, and social media best practice.
• Excellent written and communication skills.
• Strong design awareness and understanding of visual identity.
• Proficiency with CMS platforms, social media tools, and analytics software.

For a full job specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

What we do 

For one in two of us, cancer will change everything.

When it does, so can we.

Weston Park Cancer Charity is here to face cancer with you.  Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre.  It’s our job to care in every sense for our patients and their families.  Our help is free, and we’re here for you, together every step.

What you do 

Main purpose of post

The Campaign Manager will lead the development and delivery of engaging, audience-focused campaigns that raise awareness of the charity, increase understanding of cancer support services, promote grant-giving programmes, and help drive fundraising growth across the region.

The role will focus on bringing the charity’s impact to life through powerful storytelling, creative campaigns, and compelling content that demonstrates how the charity supports people affected by cancer and invests in hospitals, healthcare services, and local communities.

Working across fundraising, services, and communications, the Campaign Manager will develop integrated campaigns that inspire support, strengthen community engagement, and increase the visibility and reach of the charity.

Key Responsibilities 

Campaign Development & Delivery

• Develop and deliver multi-channel campaigns that support the charity’s strategic priorities and objectives.

• Create awareness campaigns that promote the charity brand, support services, fundraising activities, and grant-giving programmes.

• Lead campaign planning from concept through to delivery and evaluation.

• Ensure campaigns are audience-focused, emotionally engaging, and aligned with the charity’s values and tone of voice.

• Coordinate campaign timelines, budgets, assets, and stakeholder input to ensure successful delivery.

Demonstrating Impact Through Storytelling

• Develop compelling campaign content that demonstrates the real-life impact of the charity’s work.

• Showcase how fundraising supports people affected by cancer, healthcare improvements, hospital services, community initiatives, and wellbeing programmes.

• Gather and develop case studies, patient stories, supporter testimonials, videos, photography, and impact data.

• Work sensitively with beneficiaries, families, healthcare professionals, and grant recipients to capture authentic stories.

• Translate complex healthcare or grant information into accessible and engaging public-facing content.

Supporting Fundraising Growth

• Create campaigns that help increase fundraising income and supporter engagement.

• Support community fundraising, events, corporate partnerships, individual giving, and appeals through targeted campaign activity.

• Develop supporter journeys and engagement campaigns that encourage donations, participation, and long-term loyalty.

• Identify opportunities to broaden audience reach and attract new supporters.

Awareness of Services & Grant-Giving

• Increase awareness of the charity’s support services among people affected by cancer, carers, healthcare professionals, and local communities.

• Promote grant-funded projects and partnerships across hospitals and community settings.

• Work collaboratively with service delivery teams and healthcare partners to communicate outcomes and opportunities effectively.

• Support campaigns that improve access to services and reach underserved audiences.

Content & Communications

• Develop campaign content across digital, print, social media, email, video, PR, and advertising channels.

• Work with designers, photographers, videographers, agencies, and suppliers where required.

• Ensure all campaign materials are accurate, accessible, inclusive, and on brand.

• Contribute to website content, newsletters, impact reports, and social media storytelling.

Monitoring & Evaluation

• Monitor campaign performance and provide regular reporting on engagement, reach, conversions, and impact.

• Use audience insights, analytics, and feedback to optimise campaign effectiveness.

• Evaluate return on investment and identify opportunities for continuous improvement.

Relationship Management

• Build strong relationships across fundraising, services, healthcare partners, community organisations, and external suppliers.

• Act as a positive ambassador for the charity at events, meetings, and partnership activities.

• Support collaborative working across teams to maximise campaign impact.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times. 

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations 

• Respect the confidentiality and privacy of donors, guests and staff at all times. 

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves. 

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Campaigns Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

About you:

• You are a compassionate communicator: able to communicate sensitive stories with empathy, authenticity, and respect.

• You are a strategic thinker: understands how marketing supports fundraising, awareness, and community impact.

• You are creative & innovative: generates fresh campaign ideas that engage diverse audiences across the region.

• You are a collaborative relationship builder: works effectively with patients, staff, volunteers, supporters, healthcare partners, and media.

• You are results-driven & organised: uses insight, data, and strong project management to deliver measurable outcomes.

• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity. 

• Support and encourage harmonious internal and external working relationships

• Make a positive contribution in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include: 

• 27 days (plus bank holidays) annual leave 

• Option to purchase additional five working days per year

• Westfield Health level 4 coverage 

• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50% 

• Up to 2 weeks full paternity pay 

• NHS benefits

• Hybrid working 

• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member. 

• Death in service cover

• Birthday Leave

Helplines Partnership (HLP) is looking for a creative, digitally skilled communicator to join our small, friendly team. This is a varied and rewarding role at the heart of the UK helpline sector, with real scope to grow our reach, membership and influence.

You will support and deliver HLP's Marketing and Communications Strategy managing social media, building email campaigns, leading on website content, and producing graphics and video. You will co-create sector campaigns including our annual Helpline Awareness Day, develop press releases and media commentary, and report on performance across all digital channels. Strong organisational skills and the ability to manage budgets and lead cross-team projects are essential.

The ideal candidate will have experience in digital communications or marketing, be a confident copywriter across multiple audiences, and be comfortable with CRM software and a website CMS. Familiarity with tools such as Canva, Mailchimp, Google Analytics or Wagtail is desirable, as is knowledge of the charity or membership sector. Above all, we want someone self-motivated, collaborative and passionate about making a difference who shares our values of quality, passion, integrity, ambition and equity.

We are interviewing on a rolling basis, so early applications are encouraged. HLP is an equal opportunities employer.

Our Values: 

Helplines Partnership’s core values have been developed to guide the way we want to work, manage our business, and deliver our services. They provide the foundation for our staff when responding to members and stakeholders. 

Quality – confirming our commitment to value and excellence 

Passion – affirming our enthusiasm for what we do 

Integrity – upholding our commitment to honesty and sound work principles 

Ambition – emphasising our motivation and determination to succeed 

Equity – committing ourselves to fairness and equality 

Helplines Partnership is committed to inspiring its members with the same ethos and building a connected, responsive and sustainable help-sector and is committed to anti-discriminatory values and to the involvement of users of services. 

Other requirements: 

This is a homeworking role. 

Expectation of occasional/regular travel and work effectively within and outside the UK. 

This is a part-time position 22.5 hours per week - Wednesday - Friday.

At the Scottish Bible Society, we share the Bible.

Thanks to the commitment and generosity of our supporters, the Scottish Bible Society is a charity that helps individuals and communities in over 200 countries and territories around the world receive Bibles in a language they understand and in a format they can use.  We are creative in supporting churches in Scotland keep the Bible central and encourage meaningful engagement to deepen encounters with God.  The range of projects we either initiate here or support around the world is extensive. 

We have an exciting opportunity for someone who would describe themselves as a content creator, writer, and social media communicator to join our existing team. You will be someone with a proven track record in digital communications and website management who can help raise the profile of the SBS brand and attract new audiences to engage with the mission of SBS.  

You will be articulate with strong influencing skills, who thrives in a fast-paced communications environment. This is a significant role in an organisation with a strong Christian ethos, therefore there is an occupational requirement that the post holder is a practising Christian.

· Full-time role based at Bible House, Edinburgh near Haymarket train station.

· Currently operating a hybrid model, 3 days in the office (Tue to Thur) and the option to work remotely 2 days.

· Out of normal business hours or occasional weekend work may be required, with time off in lieu in return.

Post summary

This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you’ll have the opportunity to lead and grow the digital channels of one of the UK’s leading rights NGOs. We’re looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters’ privacy.

Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you’ll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You’ll devise strategies to run successful digital campaigns including mass mobilisation; you’ll curate the supporter journey for our network of 100,000 email subscribers; you’ll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you’ll lead our digital fundraising.

About you

The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising.

You’ll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload.

If this sounds like you, and you’re passionate and committed to Big Brother Watch’s mission (this is essential), we’d like to hear from you.

This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.

Person specification

• Passion for Big Brother Watch’s mission

• Experience of managing website CMS, basic HTML

• Experience in developing and managing newsletter strategy to drive engagement and support campaign goals

• Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends

• Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects

• Hands-on experience shooting video content for campaigns or social media

• Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues

• Demonstrable experience using digital skills for campaigns and/or fundraising

• Good understanding of the political climate

• Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels

• Ability to monitor trends and identify creative opportunities that support campaign objectives

• Ability to monitor, analyse and report on performance data

• Strong organisational skills with ability to manage multiple projects and deadlines

• Friendly, positive and adaptable team player

Desirable:

• 5+ years experience in digital campaigns, marketing or communications

• Educated to degree level in a relevant field.

• Interest in free and open source software

Job description

Key responsibilities

General

• Devise and ensure delivery of Big Brother Watch’s digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy

• Line manage and support staff within the digital communications team, including performance management and professional development

• Develop packages of digital and physical campaign resources to a high standard

• Monitor trends, sector standards and contribute ideas on new digital initiatives

• Designing templates for our briefings and bespoke report templates

Website

• Drive recruitment of supporters and grow fundraising

• Help maintain and develop the Big Brother Watch website structure, content and SEO

• Create, upload and edit content (including images and video), work with HTML

• Work with colleagues to ensure all content is kept up-to-date.

Email

• Manage the newsletter schedule and mailouts, and other supporter journey engagement

• Ensure best practice in email content, testing, delivery and response rates

• Ensure the highest standard of data protection regarding our databases

• Drive recruitment of subscribers

Social media

• Manage and publish content on Big Brother Watch’s social media platforms and demonstrate growth in outreach

• Lead the development and ideation of new social media content

• Create and edit videos and graphics

Media

• Reposting spokepersons’ appearances in broadcast, online and print media via our digital channels

• General media monitoring of relevant news & press opportunities

• Contributing to press strategies

• Potential requirement to be on 24 hour call for media enquiries – this is on a rota system.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.   

As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.  

The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation. 

 This role will play an integral role in shaping the wider communications strategy.  You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.  

Main Responsibilities 

Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include: 

Social media: 

• Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.   

• Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media, overseeing relationship with external agencies. 

Website: 

• Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.  

• Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience. 

• Use insights and analytics to monitor the success of the website e.g. Google Analytics. 

Materials development and dissemination: 

• Ensure all work is completed within brand guidelines.  

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

Situational awareness and research: 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.  

• Confident to test and learn from new digital and marketing approaches. 

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

Strategy development:  

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.  

• Work with wider teams to support the development of tailored digital communications strategies  

• Manage limited budgets for the digital growth strategy. 

Reputational and risk management: 

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.  

• Effectively represents the organisation with senior stakeholders  

External relationships: 

• Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

Campaigns and events management:  

• Develop creative digital marketing campaigns that promote our brand and further engagement objectives. 

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice for organisational campaign and event priorities.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.  

Internal comms and knowledge management: 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.  

• Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

• Act as a brand ambassador for the whole organisation.  

Internal relationships:  

• Line management of the Communications Officer. 

• Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued  

• Ability to manage or coordinate staff across the organisation. 

• Ensure the work produced across the team is of high quality and reflective of organisational values. 

Contribute to CUK mission and its strategic objectives: 

• Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation. 

• Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department. 

Learning, expertise & DEI 

• Keep up to date with comms developments, good practice in third sector etc. 

• Train others with relevant and helpful advice and technical support 

• Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work 

• Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation. 

• Be alert to and manage the impact of DEI issues for direct reports and stakeholders. 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Background in communications with experience working with digital tools, including analytics tools (E)  

• Experience working with multiple internal project teams (E)  

• Experience managing a team and manage work of others (preferably line management) (E)  

• Expertise managing social media platforms (E) 

• Expertise at managing a website CMS and/or leading on website UX (E)  

• Expertise managing email marketing (E) 

• Experience of working on integrated communication campaigns (D)  

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)  

• Experience of video production and editing (D) 

Key skills and knowledge 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp,  WordPress, Drupal etc) (E)  

• Proficient in Google Analytics (E)  

• Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)   

• Excellent written and verbal communication and ability to tell stories (E)  

• Ability to manage external agencies and stakeholder engagement (E)  

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)  

• Proficient in content marketing and social media strategies (D)  

• Proficient in SEO (D)  

• Strong understanding of brand and design principles (D)  

• An understanding of Citizens UK’s national campaign areas (D)  

Personal qualities & values 

• An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E) 

• A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E) 

• A strong team player, fostering a collaborative and inclusive working environment. (E) 

• Takes accountability (E) 

• Creative and curious (E)  

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Application timeline 

• Applications open 18th May:

• Applications close: 7th June 

• Interviews to be held on 16th or 24th June 

We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life.

This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity’s impact.
 

Key responsibilities

• Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals
• Lead on brand awareness campaign to improve awareness, engagement and income
• Be key point of contact with appointed agencies to deliver the marketing and development strategy
• Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results
• Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email
• Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement
• Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity
• Support campaign management, supporter engagement and awareness for Legacy and in-memory giving
• Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity’s values and identity
• Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors
• Repurpose content to ensure maximum engagement and reach
• Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities
• Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income
• Stay up to date with industry trends and best practices to identify innovative opportunities for growth

About you

• Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results
• Have demonstrable experience of bringing a brand to life with internal and external audiences
• Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms
• Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs
• Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget
• Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders
• Analytical mindset, with experience conducting market research and using insights to inform marketing plans
• A proven track record of driving successful lead generation initiatives
• Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas
• A keen eye for detail and excellent copywriting skills
• Demonstrable experience in line management, including the ability to mentor and develop team members

Marketing experience

• A minimum of three years’ experience in a marketing environment, with a proven track record of delivering impactful campaigns
• An understanding of the charity sector and/or prior experience in a fundraising environment is desirable
• Experience working with CRM systems is also desirable

 For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity. 

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. 

We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.

What you’ll do

• Manage and publish content across the CIHT website (news, blogs, events)
• Create compelling content for social media and campaigns
• Plan and deliver content through editorial calendars
• Work with colleagues across CIHT to bring stories and activity to life
• Use insight to improve content reach and engagement

About you

• Strong writing and editing skills
• Experience managing website content (CMS - Umbraco)
• Confident creating content for digital and social channels
• Organised, proactive and able to manage multiple deadlines

Why join us?

• Nationally respected professional body
• Collaborative, supportive team
• Opportunities to grow your digital content career
• Strong commitment to EDI and member impact

How to apply

To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:

1. Why you are interested in this role and working at CIHT

Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.

2. Your relevant experience and skills

Please highlight examples of experience relevant to the role, particularly in:

• writing and editing digital content
• managing website content using a CMS
• creating content for social media
• managing multiple priorities and deadlines

3. What you would bring to the role

Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a Digital Communications Manager.

We are seeking an exceptional individual to lead the planning, delivery, and optimisation of digital communications across the organisation. This position is offered on a permanent basis, with a hybrid working pattern.

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

We’re looking for a Digital Communications Manager to lead the creation and delivery of compelling, high-quality digital content to our global audiences.

This is a varied, hands-on role that plays a key part in strengthening the Foundation’s digital presence and ensuring communications are engaging, consistent, and aligned with organisational priorities. You will work closely with the Head of Communications & Advocacy and colleagues across the organisation to manage our digital platforms, oversee content production, and deliver effective, audience-focused communications.

Your work will span website and CMS management, social media and email campaigns, design, multimedia content development, and digital analytics—ensuring that content is impactful, channels are effectively managed, and performance is continuously improved.

It will be essential for you to play a central role in using data and insights to refine content and targeting strategies, ensuring digital communications support partnership development, influence key stakeholders, and enhance the Foundation’s overall visibility and impact.

This role is well suited to someone who is a self-starter, operates comfortably at both a strategic and delivery level, works across multiple areas, and thrives on collaborating with stakeholders.

About You

The successful candidate will be a highly organised, proactive, and detail-oriented digital communications professional with a track record of managing digital content, platforms, and campaigns at an organisational level. You will bring a structured approach to your work, with the ability to manage multiple priorities, channels, and stakeholders comfortably.

Technically savvy, you will thrive in using data and insights to inform decisions and improve digital engagement, alongside your accomplished content creation skills. These include experience producing visual and multimedia content, as well as excellent writing, editing, and proofreading abilities.

The ideal candidate will have experience in corporate communications within the business community, development finance sector, or a similar environment that requires delivering high-quality communications to a diverse range of global audiences.

A CIPR Specialist Diploma (Digital Communications), or equivalent, is desirable but not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year

We are looking for a talented Copywriter to create compelling, supporter-focused copy that supports our marketing and communications activity, including our bi-annual supporter magazine, hearing link services outreach and various multi-channel marketing initiatives throughout the year – from volunteer recruitment and brand visibility to deaf awareness campaigns. You will bring the work of Hearing Dogs for Deaf People to life, through clear, compelling and emotionally engaging copy that tells our story and inspires supporters to stay connected and feel valued.

Working in the Creative Strategy team in the Performance Marketing and Communication division, you will work closely with the Content and Storytelling Lead, Associate Director of Creative Strategy and their respective teams, to deliver high-quality copy across a range of channels and campaigns.

The role requires strong brand marketing copywriting and storytelling skills, a supporter-first mindset, confidence writing to brand guidelines and tone of voice, and the ability to manage multiple deadlines.

Details of responsibilities can be found in the job description, which is downloadable below.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: 10th June 2026

National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

*Please note this role is part time (4 days per week.)

Total pay per year is: £30,400 per anmum

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthen reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth. 

• Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

First round interviews will be held on 18 June 2026

Second round interviews will be held on 25 June 2026

The Digital and Data Lead plays a key role in ensuring the Charity’s digital systems and data are effective, reliable and used to their full potential across the organisation. Working closely with the Digital and Data Manager, the post holder will lead on the day to day development, optimisation and use of the Charity’s CRM (Salesforce) and wider digital systems. The role also provides high quality support, insight and training to colleagues.

The role combines strong technical capability with the ability to translate data into meaningful insight, practical improvements and robust governance. This supports informed decision making across the Charity.