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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
Build and nurture relationships with ambassadors, influencers and public supporters.
Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
Monitor communications performance using analytics and performance data, ad use insights to improve performance.
Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
Outstanding written communication skills across a range of media, from social media content to case studies.
A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
An appetite for change, learning and continuous improvement.
Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
Experience of line management, with the ability to support, develop and empower others.
A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
Strong copywriting skills, adapting content for different audiences, channels and formats.
Experience producing high-quality marketing and communications materials across digital and offline channels.
Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
Salary: £38,000
Full time role, or four days per week.
Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
Desirable:
Benefits
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
Please follow instructions on Charity Job to be redirected to our website and apply today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a Global Marketing Manager to take incredibly powerful, true stories from the Persecuted Church and turn them into world-class campaigns and marketing assets that fundraising offices around the world can use to grow.
Join a global ministry and use your marketing expertise to amplify the voices of persecuted Christians and bring the stories of the Persecuted Church to life for audiences around the world. You will shape campaigns that inspire prayer, advocacy and support, influence a worldwide network across cultures, and lead marketing at a global level.
WHAT THE GLOBAL MARKETING MANAGER ROLE INVOLVES
Leading the development and delivery of core fundraising and marketing resources – social media, web, email, film, magazine, direct mail appeals, major donor proposals, and church and volunteer resources – providing creative direction, project management and quality assurance throughout.
Overseeing the creative concept development process for global fundraising and marketing campaigns, providing strategic input and creative direction.
Line managing a team of two Marketing Project Managers, and building relationships with marketing and communications leads across our 25 global offices.
Managing corporate brand guidelines and giving guidance to our fundraising offices and international specialists on brand execution.
Managing the marketing budget, monitoring expenditure and ensuring cost-effective delivery of marketing activities.
Planning and managing the end-to-end delivery of marketing projects, including schedules, creative briefs and stakeholder engagement, and evaluating performance through usage and campaign response data
Staying at the forefront of strategic brand and marketing thinking, and bringing best practice in from the wider charity sector.
Supporting new markets development, with a particular focus on effective digital communications, plus ad-hoc support for major donor relationships.
WHAT YOU WILL BRING
OUR OFFER
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
About the Veterans’ Foundation
The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.
Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.
As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.
The Opportunity
This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.
We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.
Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.
If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.
Key Responsibilities
As Interim Digital Fundraising Manager, you will:
· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.
· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.
· Design and implement automated supporter journeys using Salesforce and associated digital platforms.
· Develop and optimise digital donation journeys and fundraising products.
· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising performance.
· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Develop reporting dashboards and performance insight to support evidence-based decision making.
· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.
· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.
· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.
· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.
· Undertake any other duties appropriate to the role.
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.
Essential
We’re looking for someone who can demonstrate:
· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.
· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.
· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.
· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.
· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.
· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.
· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.
· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.
Desirable
· Experience working within the charity, fundraising or not-for-profit sector.
· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.
· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.
· An understanding of fundraising regulation, data protection and digital marketing best practice.
· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.
· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.
Why Join Us?
This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.
Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.
Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.
If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.
Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
About You
We’re looking for a confident communicator with:
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000 FTE
Contract: Temporary Contract, 8 – 12 weeks
Location: Home-based with occasional travel to London and team meetings
Closing date: ASAP, rolling interviews
Benefits: Flexible working options
We have an exciting opportunity for a Senior CRM Marketing Manager to join one of the UK's leading charities. Reporting into the Strategic Marketing Lead, this is a fantastic opportunity to lead the development of a data-driven CRM marketing strategy and maximise the impact of a major investment in HubSpot. You will play a pivotal role in shaping audience engagement, improving customer journeys and embedding best practice across the organisation.
As part of this exciting role, you will provide strategic oversight of all HubSpot marketing activity, ensuring campaigns are audience-led, measurable and aligned to organisational objectives. You will act as the organisation's subject matter expert for HubSpot, supporting colleagues with campaign planning, automation, reporting and optimisation. Working closely with marketing, digital and stakeholder teams, you will drive innovation, establish governance and compliance processes, develop actionable insight from campaign data, and create sophisticated cross-channel journeys that improve acquisition, engagement and retention.
To be successful as the Senior CRM Marketing Manager, you will need:
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3068EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
This job is for you if:
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.
Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.
You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.
Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.
Additionally, you will:
- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
About You
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
This is a remote role with a once a month visit to our Folkestone office.
The client requests no contact from agencies or media sales.
This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.
This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners.
Key responsibilities:
Marketing and community engagement
Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.
Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.
Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.
Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.
Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects.
Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.
Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
Brand management and content oversight
Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.
Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging.
Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.
Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout.
Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.
Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.
Contribute creative ideas and direction for digital campaigns and associated digital content.
Event management
Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.
Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.
Support the delivery of Climate Spring community building events, in collaboration with internal teams.
Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.
Operational and team management
Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation.
Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.
Line-manage and support the professional development of the Communications and Marketing Coordinator.
Act as a deputy for the Head of Communications and Events as required.
Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.
Essential experience and skills
Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.
Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.
Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.
Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.
Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.
Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.
A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.
Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.
Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.
Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.
Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.
Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.
Desirable experience and skills
Experience delivering paid digital marketing activity.
Experience using CRM systems to support audience development and segmentation.
Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.
Experience creating and editing video content for digital marketing and social media.
Experience working in the film and TV industry or the wider creative and entertainment sector.
Demonstrable knowledge of climate, sustainability and environmental issues.
How to apply
If your skills and experience meet the above requirements, please apply by;
1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)
2. Supporting statement (maximum one page)
As part of the statement, please answer the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.
Please note that AI-generated applications will not be considered.
3. Work samples
Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.
4. Please also fill out this recruitment monitoring formwhen you apply.
Deadline for applications: Wednesday, 9th September, 5pm BST
First stage interviews: scheduled for w/c 21st September
Second stage interviews: scheduled for w/c 28th September
Please ensure your supporting statement (maximum one page answers please the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
The client requests no contact from agencies or media sales.
SOS UK is looking for a Digital Communications Manager to deliver our new digital communications and mobilisation strategy, growing our reach, impact and income while inspiring people to take action for sustainability.
Why join us?
Role details
Location: Home working anywhere in the UK, with occasional UK-wide travel, early starts, late returns and approximately five overnight stays per year.
Working patterns: 1 FTE (35 hours per week), with typical working patterns falling between 8am and 6pm, Monday to Friday.
Salary: £44,672–£49,456 per annum, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.
Contract: Permanent
Closing date for applications: 23:59 on 23rd August 2026
Interview dates: 7th September 2026
Introducing SOS UK
SOS UK is a UK based charity transforming education so people protect the climate and nature.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.
By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.
About the role
This exciting role at SOS UK with plenty of scope for influence and development.
This role will work closely with Campaigns and Advocacy colleagues to deliver our new digital and communications strategy, helping to professionalise our communications and digital, and mobilise and inspire the public to take time, money and voice actions that support us and the youth led campaigns we help make happen.
You will work closely with colleague across the organisation to deliver inspiring, impactful communications, driving support for SOS UK and engagement with young people.
This role would suit a mid-career digital or communications generalist, with skills in email marketing, web and social media, including short-form video (e.g. Instagram Reels or TikTok).
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A full description of the role's responsibilities and person specification, including the knowledge, skills, attributes, qualifications and experience required, can be found in the role profile.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.