Digital marketing manager jobs in Milton keynes
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is not a traditional marketing role. We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.
As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.
If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.
What you’ll do:
✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work.
✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation.
✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels.
✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant.
✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose.
✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences.
✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan.
We’re looking for someone who is:
· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.
· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”
· A confident leader with the ability to inspire, mentor and develop multi specialist teams.
· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.
· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.
· Passionate about making a meaningful difference through purpose driven marketing.
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
✅ A role with purpose – be part of a team delivering outstanding palliative care.
✅ Supportive and caring environment – work with passionate colleagues.
✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
£42,479 - £49,976 (dependent on experience)
Hybrid (Poole) or Home Based
Ref: 20668
About us
At the RNLI, our mission is simple but powerful: to save lives at sea. Every role plays its part in making that happen — including this one. If you’re passionate about creating meaningful partnerships and using digital channels for good, this could be your next step.
About the role
As our Influencer Manager, you’ll lead the way in helping us reach new audiences through trusted, authentic voices. You’ll work with teams across the RNLI to deliver campaigns that inspire support, encourage safe behaviour around the coast and inland waters, and shine a light on the work of our crews and lifeguards.
From spotting the right influencers for a campaign, to shaping creative briefs, managing relationships, and protecting our reputation — you’ll play a key role in making sure our messages are clear, engaging, and aligned with our values.
What you’ll be doing
- Delivering our influencer strategy and finding new opportunities to share the RNLI’s story.
- Building strong, authentic relationships with influencers and content creators who align with our purpose.
- Creating clear briefs with compelling messages and ensuring that content reflects both the RNLI brand and each creator’s individual voice.
- Managing contracts, budgets, usage rights and deliverables to ensure value for money.
- Keeping a close eye on risks and working with colleagues to manage any issues quickly and responsibly.
- Acting as a subject matter expert on compliance, safeguarding and regulatory standards.
- Coaching and supporting teams across the RNLI to help build confidence in influencer activity.
- Setting clear KPIs, analysing campaign results and reporting on the difference your work makes.
- Contributing to the out‑of‑hours social media rota and supporting wider digital activity when needed.
About you
You’ll thrive in this role if you’re someone who:
- Understands how to create meaningful partnerships with influencers.
- Is confident negotiating and managing relationships with agencies and talent.
- Can balance creativity with responsibility, safeguarding and brand protection.
- Uses insight and data to inform decisions and demonstrate impact.
- Works well with others and can bring people along with new ideas.
- Believes in the power of digital communication to keep people safe around the water.
Why join us?
You’ll be part of a charity with a clear purpose and a proud heritage. You’ll work alongside dedicated colleagues and volunteers, all committed to making a lifesaving difference.
In return, we offer:
- A supportive and inclusive working culture.
- Opportunities for learning and development.
- The chance to use your digital expertise to genuinely save lives.
For more information and to apply, please visit our jobs page.
Closing date: 5 April 2026.
Interview date: w/c 20 April 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate, insight‑driven leader to join Willen Hospice as our Supporter Growth & Insight Manager. This is a brand‑new, high‑impact role leading our emerging Supporter Connection Hub - a future‑focused model that brings together data, CRM, digital journeys and supporter care to deliver unforgettable experiences and long‑term value.
As a key member of the Income Generation leadership team, you’ll be helping create sustainable income growth that ensures Willen Hospice care continues for all those who need it, now and in the future.
If you’re excited by the idea of shaping how thousands of people connect with our cause, and you thrive at the intersection of strategy, insight and human empathy, then this could be your next big step.
What you’ll do:
✅ Lead the Supporter Connection hub, driving a supporter-first culture across the hospice to deliver joined-up “one Willen” supporter experiences and outstanding stewardship.
✅ Set and embed segmentation, journey architecture and stewardship standards that drive retention and lifetime value.
✅ Use data, insight and CRM automation to scale personalised supporter engagement and free capacity for deeper human relationships.
✅ Drive performance across supporter journeys, using dashboards, KPIs and next‑best‑action logic to inform decisions.
✅ Champion innovation and continuous improvement, exploring new technologies and approaches to elevate supporter engagement.
✅ Work collaboratively with other leaders to shape and deliver the Hospice Strategic Plan.
We’re looking for someone who is:
· A strategic thinker with experience in fundraising, supporter engagement, CRM driven marketing or customer journeys.
· Confident leading and creating high performing teams.
· Skilled at turning insight into action - comfortable working with data, segmentation, automation or journey optimisation.
· An excellent communicator who can influence and align colleagues at all levels.
· Curious, innovative and committed to continuous improvement.
Experience with CRM systems, digital stewardship or marketing automation platforms is a must but just as important is your mindset: forward‑thinking, collaborative and supporter‑obsessed.
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
✅ A role with purpose – be part of a team delivering outstanding palliative care.
✅ Supportive and caring environment – work with passionate colleagues.
✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
✅Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
As a Marketing Manager, you’ll guide each campaign with a commitment to impact, bringing strategic focus, steady leadership and thoughtful direction. You thrive on shaping meaningful engagement, guiding teams through complex projects and turning insight into action. You’ll help people understand why our work matters, and ensure every message has purpose and direction.
Joining the Motor Neurone Disease Association, you’ll support our ambition to reach more people, strengthen our brand and create marketing that drives real change. As a Marketing Manager, you’ll work at the heart of our Brand and Marketing team, helping to deliver activity that informs, inspires and moves people to act.
Key Responsibilities
- Develop and deliver integrated marketing campaigns that reflect organisational priorities
- Lead the Association-wide marketing planning calendar to coordinate activity effectively
- Create and embed an Audience Segmentation Framework
- Set objectives, KPIs and channel plans for flagship campaigns across key directorates
- Shape the future direction of our ‘Thumbprint’ magazine
- Translate new organisational strategies into clear, engaging communications
- Strengthen briefing and project management processes and oversee workflow
- Build our ‘hub and spoke’ marketing model and support colleagues across teams
- Manage and develop the Marketing Coordinator
- Contribute to annual marketing budget planning and ensure value for investment
About You
- Experience leading impactful and diverse marketing projects and integrated campaigns
- Strong expertise in audience segmentation and profiling
- Experience managing small teams and improving processes
- Skilled at building trusted relationships across functions
- Confident creative leadership and workshop facilitation
- Strong brand stewardship and influencing skills
- Excellent organisational and project management ability
- Experience managing significant marketing budgets
- Calm, focused approach when managing changing priorities
- Excellent attention to detail and commitment to ongoing development
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.
The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.
Key responsibilities
1. Communications strategy & leadership
- Lead the development, delivery and evaluation of the communications strategy of the3million, working closely with the3million’s CEO, Head of Policy and Advocacy and Organising team to deliver timely strategic communications support
- Growing and safeguarding the3million’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences
- Develop new initiatives to expand and improve the reach and engagement of the3million’s communications
- Regularly reviewing the effectiveness of campaigns and responding to opportunities that arise
- Use analytics tools to evaluate performance and inform strategic decisions
- Support the3million’s sustainability through effective fundraising messages and campaigns
- Maintain positive and productive relationships with partner organisations, working on shared campaigns and promoting strategic collaborations, opportunities for engagement and projects
2. Content and digital communications
- Build the3million’s public messages, using the most effective frames to communicate complex issues clearly to targeted audiences, with lived experience underpinning these messages
- Take overall responsibility for developing the3million’s website content, creating written and visual content
- Oversee and manage the3million’s online presence, engaging with relevant online platforms
- Produce regular newsletters, with clear and effective calls to action
- Develop effective fundraising content to disseminate to supporters
- Manage the3million’s social media channels, leading on creating engaging social media content (written and visual), developing and expanding the3million’s social media presence using relevant up to date digital tools
- Support EU citizens in having their stories heard, sourcing and writing compelling stories, ensuring safeguarding and consent policies are followed
3. Media relations
- Monitor media outlets for issues related to our campaigns, respond to developments in an appropriate and timely fashion
- Write and disseminate press releases, opinion pieces and articles
- Manage press enquiries, liaising with journalists and other media contacts
- Proactively pitch, develop and maintain relationships with relevant media stakeholders, developing our contacts list
- Support people with lived experience in working with journalists to have their stories heard
- Develop key messaging and briefings for staff and spokespeople to ensure consistency across communications, as needed
- Lead on crisis communications and rapid response messaging in reaction to political or media developments
4. Campaign communications & messaging
- Work closely with the policy and advocacy team to translate complex issues into compelling narratives
- Work with the Community Organising team to ensure lived-experience led storytelling is embedded in the community organising strategy
- Support with the development of published materials (in print and online) such as leaflets and reports. Lead on the visual design of published materials
- Support people with lived experience (including community leaders) to be effective spokespeople for the3million, delivering relevant communications training and support their leadership development (working closely with the Organising team)
5. General:
- Maintain relationships with relevant funders of the3million’s communications activities, providing regular reports and updates
- Represent the views of the3million at events, conferences and in the media
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO
Person specifications
Knowledge and experience:
- Demonstrable experience (minimum 2 years) in managing communications for a charity or an NGO in the UK
- Strong understanding of the UK media landscape, including experience securing media coverage and managing press relationships
- Experience managing digital communications channels (website, email, social media) and growing engagement
- Experience supporting or working alongside people with lived experience in communications, storytelling or campaigns
- Experience using data and analytics to evaluate communications performance and inform strategy
Skills:
- Excellent writing, editing and storytelling skills, with the ability to adapt tone for different audiences and channels
- Ability to identify and quickly respond to external opportunities and risks, including fast-moving political or media developments
- Strong media relation skills, including pitching stories and handling press enquiries
- Digital communications skills, including social media management, email campaigns (eg using Mailchimp or Action Network) and website content management
- Strong organisational skills, with the ability to manage multiple priorities and deadlines
- Ability to develop clear, compelling messaging and narratives grounded in lived experience
- Confidence in supporting and briefing spokespeople, including people with lived experience
- Good design and visual content skills (including using Canva for content production)
Personal attributes:
- Passionate about EU citizens’ rights and committed to supporting and advancing the rights of all migrants, irrespective of nationality, immigration status, or other matters
- Strong understanding of power, inequity and intersectionality
- Ability to work independently, managing competing priorities and thrive in a fast-paced environment
- A positive, proactive and solutions-oriented attitude, able to take initiative
- Willingness to occasionally travel across the UK
Desirable:
- Experience with campaigning or political communications
- Knowledge and experience in fundraising communications (donor messaging, appeals)
- Knowledge of migrants rights or the EU Settlement Scheme
- Experience delivering media or communications training
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
About applying
Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.
Working conditions
Position: Full time
Duration: one year contract, with possibility of extension, subject to funding
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO
Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.
The client requests no contact from agencies or media sales.
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Role Purpose
To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
Email and CRM marketing
· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.
Product leadership
· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.
Analysis and insight and performance
· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation. Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making.
Consultancy and stakeholder management
· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.
Digital marketing project management
· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.
Person Specification
Core Knowledge
· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.
· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities
· Excellent understanding of email copy and content best practice
· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice
· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.
Essential Skills
- Data analysis and converting this to actionable strategies
- Excellent stakeholder management and relationship building skills
- Able to influence decisions, demonstrates collaborative approach
- Ability to think strategically and practically deliver
- Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment
· Problem solving approach, giving strategic direction
· Process review and improvement skills
Key Experience
- Leading and delivering digital projects and outcomes
- Leading email strategy and function
- Ensuring best practice and compliance
- Performance measurement and reporting skills
- Team leadership
- Managing relationships with suppliers and agencies
The client requests no contact from agencies or media sales.
Marketing & Communications Manager - Churchmarketplace (CMP)
Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
and 22nd April for final stage (in person/in Derby)
Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?
We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
About the Role
As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.
With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.
This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
Why Join CMP?
- You'll be joining a small, passionate and mission-focused team of 4, working to deliver best value, sustainability and ethical purchasing in alignment with Catholic social teaching.
- You'll have the freedom to innovate, the support to grow, and the chance to make a meaningful contribution to thousands of Catholic organisations across the UK.
- You will benefit from being home-based, working flexibility within a friendly, supportive and nurturing working culture.
What You'll Be Doing
- Leading targeted, multi-channel marketing campaigns across email, social media, website and events
- Strengthening engagement and retention across CMP's member schools, parishes, dioceses and suppliers
- Managing CMP's digital presence - including CRM optimisation, website development and platform alignment
- Creating and scheduling high-quality content across multiple channels (via Buffer), including CMP and IFM platforms.
- Overseeing newsletters, website updates, social media, and campaign materials with a consistent tone of voice
- Building strong relationships with suppliers, diocesan communications teams and the Catholic Education Service
- Tracking, analysing and reporting on campaign performance, engagement and ROI to inform senior-level decisions.
- Managing multiple projects and deadlines while maintaining accurate marketing data and high-quality output
We're Looking for Someone Who Is:
- Understanding that although Manager by title, this is a stand-alone position, so an appetite to be hands on regarding day-day to delivery of the mar/coms function is essential.
- Experienced in marketing or communications, with experience in similar role and involvement in campaign planning and delivery.
- A strong writer and communicator, able to tailor tone for different audiences
- Skilled in using marketing tools such as Mailchimp, Canva and CRM systems, with the ability to produce both digital and print collateral
- Data-driven, with the ability to analyse performance and apply insights
- Exceptionally organised, proactive and able to manage competing priorities in a remote environment
- Collaborative and personable, with strong relationship-building skills across internal teams and external partners
- Sympathetic to the mission and ethos of the Catholic Church, however you don't need to be a practicing Catholic.
- Experience working within procurement environments, digital transformation projects, or the education/charity sectors would be an advantage.
At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.
We’re looking for a Marketing Officer to join our thriving Events Marketing team. If you enjoy creating meaningful marketing campaigns, working collaboratively, and using data to make a difference, we would love to hear from you.
In this role, you’ll help plan and deliver primarily digital, multi-channel marketing campaigns that inspire people to take part in our sports, challenge, and mass participation events. Your work will play a direct part in growing our community of supporters and increasing the impact we can have for people affected by dementia.
About the team
You’ll be part of a close-knit team made up of a Senior Marketing Manager, two Event Marketing Campaign Managers, and three Marketing Officers. You’ll report to one of the Marketing Managers and work alongside colleagues across the wider Events team and Income and Engagement directorate.
Your marketing campaigns will bring new participants to our events, and you’ll also be involved in retention strategies to cross-sell our supporters into other fundraising products to build lasting relationships and help them discover other ways to get involved.
What you’ll be doing
You’ll collaborate with teams across the organisation, as well as with our media agency and external partners, to plan, brief, optimise and evaluate marketing campaigns. You’ll keep a close eye on performance and organise evaluations to make sure that we learn as much as possible from every campaign and continuously improve what we do.
You’ll take ownership of your campaign budgets, including setting and tracking spend carefully and working with colleagues to make the most of every pound we spend. You’ll share updates on performance and flag any opportunities or challenges early, helping the team stay on track and maximising the return on investment wherever possible.
Creativity is a big part of the role too. You’ll write engaging marketing copy, research ideas for campaign creative, and work with designers to bring those ideas to life. After each campaign, you’ll pull together insights and recommendations to help shape future activity.
About you
- You have experience delivering multi-channel marketing campaigns, ideally with a digital focus
- You are confident managing budgets and tracking performance
- You are organised and able to manage your time across different projects
- You enjoy working with others and building positive relationships
- You like testing new ideas and learning from results
- You care about making a difference and feel motivated by our cause
Interviews for this position are scheduled to take place on the 20th & 21st April via MS Teams
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help tackle loneliness among older people in care homes
Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedford exists to change that.
Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedfordshire.
We are now looking for a Marketing, Partnerships, & Activities Lead to help more people discover, support and get involved in our work.
About Friends for Life Bedfordshire
We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.
Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.
The Role
You will help more people discover, support and engage with Friends for Life Bedfordshire.
This is a hands-on role focused on telling our story, strengthening our digital presence and developing partnerships with organisations across the local community.
We are a small organisation, so you will have the opportunity to shape how we communicate our work and develop partnerships while working closely with other members of our small team.
This is a flexible part-time role (15 hours per week) suited to someone who enjoys creative marketing, community engagement and building meaningful relationships.
Key Responsibilities
Marketing & Communications
- Manage social media channels and create engaging content
- Plan and deliver digital marketing campaigns (organic and paid)
- Maintain website content and produce email newsletters
- Capture stories, photos and case studies that demonstrate impact
- Monitor and evaluate marketing activity using simple metrics
Partnerships & Activity Development
- Build links with schools, colleges and youth groups, co‑designing intergenerational wellbeing activities
- Develop corporate relationships to support volunteering
- Represent Friends for Life at community events and speaking opportunities
- Track participation, gather feedback and ensure activities are safe and resident‑focused
About You
We are looking for someone who is creative, organised and motivated by social impact.
You may come from a background in marketing, communications, partnerships or community engagement.
You will likely bring:
- Strong writing and storytelling skills
- Experience managing social media or digital communications
- Confidence building relationships with partners and stakeholders
· The ability to work independently and prioritise work in a small team
Experience in the charity or community sector would be helpful but is not essential.
This role may particularly suit someone who:
- wants a flexible part-time role with meaningful impact
- enjoys working in a small organisation where they can take initiative
- is seeking a portfolio role alongside other work or consultancy
What We Offer
- £16.79 per hour (£13,096 per year for 15 hours a week)
- Employer Pension
- Flexible and Hybrid working
- A supportive and passionate team of staff, volunteers and trustees
- The chance to transform the lives of care home residents every single week
How to Apply
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview and there will also be an opportunity to meet the team.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview and there will also be an opportunity to meet the team.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
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Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
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Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
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Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
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Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
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Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
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Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
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Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
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Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
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Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
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Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
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Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
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Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
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Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
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By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
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Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
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Develop framework for Communities of Practice and strategy for engagement and growth
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Supporting Bild and RRN spokespeople with PR and media outreach
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Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
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Contribute to evaluation and assessment of results against KPIs and tracking activity
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Allocate, manage and evaluate budget spend
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Identify resource requirements for activity across Bild group
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Develop and maintain systems, databases and procedures to support Bild group communication activities
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Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
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Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
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Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
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Support the senior leadership team on any activity as required.
Personal Development
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Be part of a culture of quality in all areas of communications, PR and marketing
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Participate and contribute to individual performance appraisal and supervision sessions
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Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
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Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
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Access and work within Bild’s policies and procedures.
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Attend internal cycle of team meetings relevant to this role.
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Engage with line management, supervision (where appropriate) and appraisal process.
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Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
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Take responsibility for personal learning and development with support from line manager.
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Work in a manner that facilitates equal opportunities and inclusion for all.
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Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
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Maintain health and safety and risk awareness for self and others across the organisation.
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Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
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Exceptional copy writing and verbal communication skills
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Good presenting, negotiating and influencing skills
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Excellent interpersonal skills and ability to build mutually beneficial relationships
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The ability to work effectively within a small team
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Ability to work under pressure, and plan, manage, and adapt own workload
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A flexible, proactive and problem-solving approach to work
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A motivated attitude and ability to work on own initiative
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A commitment to human rights and modelling accessibility and inclusion throughout activity
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Willingness to travel and work flexible hours as demanded by the post
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Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
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Significant experience working in communications, policy and PR with demonstrable success
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PR and media management experience, including both online and traditional PR
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Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
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Experience of overseeing the design and production of print and electronic publications, including website management and development
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Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
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Ability to analyse data and shape results into reports that inform decision making
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Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
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Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
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Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
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Ability to use a variety of IT packages/databases including CRM systems.
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Experience managing budgets and associated reporting
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Ability to work remotely and regularly travel to in person events
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Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
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Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
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Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
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Strong understanding of education, health, social care, disability and not for profit environment
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Strong media contacts within relevant trade sector publications
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Ability to use externally managed media databases (such as Agility etc.)
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Experience with conferences, webinars and hybrid events.
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Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
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Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
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Regular travel to attend meetings and events.
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Occasional evening meetings.
Legal requirements:
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Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Data Insight Manager
Remote working
£43,000 pa pro rata plus excellent benefits
35 hours per week (part-time considered)
9 month fixed-term contract
The Data Insight Manager for our Finance and Data team will play a vital role in strengthening RNID’s understanding of our audiences and improving how we use data to drive timely, targeted and impactful communications.
You will conduct campaign selections, audience insights and segmentation, working closely with the Senior Data Analyst and fundraising teams to deliver accurate, compliant and high‑quality data for supporter engagement. This is an exciting opportunity to shape supporter journeys, contribute to audience segmentation development and support a data audit as part of RNID’s supporter engagement strategy.
What you will be doing
· Deliver high‑quality campaign selections and ensure robust, compliant data processes.
· Provide meaningful insights to inform decision‑making and improve supporter engagement.
· Develop and maintain segmentation logic, profiling, and audience insights.
· Support cross‑charity projects including segmentation development, data audits, and supporter journey design.
· Improve data quality by identifying issues and recommending enhancements.
You bring strong analytical skills, experience producing campaign selections, and the ability to interpret complex data and translate it for non‑technical audiences. You are collaborative, proactive and comfortable managing competing priorities to deliver high‑quality outputs. You have experience using CRM systems and query tools (e.g., Dynamics 365, SQL or other selection tools), and ideally experience in segmentation, profiling, or direct marketing. You are purpose‑driven and willing to learn about deaf culture.
No specific qualifications are required for this role.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 10 April 2026
Interviews: w/c 20 April 2026
Supporting people who are deaf, have hearing loss or tinnitus
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.
We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.
Role Purpose
The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.
Key Responsibilities
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Social Media & Digital Marketing
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Plan, create, and schedule engaging content across social media platforms.
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Develop and manage a content calendar aligned with organisational priorities.
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Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.
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Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.
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Maintain brand consistency across all digital channels.
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Advertising (Digital & Print)
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Plan and coordinate advertising campaigns across social media and relevant print publications.
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Liaise with external publications and media partners to book and supply advertising content.
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Create advertising copy and visuals.
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Track effectiveness of advertising activity where possible.
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Newsletters & Member Communications
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Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines
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Ensure all events are advertised effectively to members via email, alongside social media campaigns
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Manage email marketing platform and mailing lists (ensuring GDPR compliance).
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Monitor open rates and engagement, making recommendations for improvement.
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Annual Printed Magazine & Online Peer Review Publication
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Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members
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Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online
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Coordination of advertising content within publications, with support from the Operations Manager
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Liaise with contributors, advertisers, and printers to ensure timelines are met.
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Website Content
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Maintain and update website content via CMS (wordpress).
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Draft news articles, announcements, and promotional copy as required.
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Population of member resources and other materials provided by the volunteer editorial team
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Ensure consistency of tone, messaging, and visual identity across all communications.
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Budgeting and Reporting
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Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.
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Provide regular updates to the board/leadership on communications activity and performance.
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Person Specification
Essential
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Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.
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Excellent writing, editing, and proofreading skills.
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Experience managing social media channels and paid advertising campaigns.
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Basic design skills (e.g., Canva or Adobe).
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Experience of budget development and management.
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Strong organisational skills and ability to manage production timelines.
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Ability to work independently and manage priorities within limited hours.
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Understanding of data protection and GDPR
Desirable
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Understanding of the arts education landscape and supporter of the sector.
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Experience working with designers and printers.
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Experience with CRM or email marketing systems.
What We Offer
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Flexible, remote working arrangements
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Opportunity to contribute to a well-respected organisation in the music education sector
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Supportive and collaborative volunteer-led team
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Meaningful role in a mission-driven organisation
Applications will be reviewed on a rolling basis.
The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.
