Established in 1876, Mothers’ Union is a Christian organisation that has been supporting families for over 140 years. They have over 4 million members worldwide, 55,000 of whom in Britain and Ireland. As a Christian charity, we aim to demonstrate faith in action through the transformation of communities worldwide. Our members work at grassroots level around the world bringing hope and practical support to at least a million people every year through our programmes and as part of the volunteer base of local churches.

The Fundraising & Communications Team & Role Purpose

The Fundraising & Communications Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses and building membership. It has two areas of responsibility:

• Fundraising – community, individual giving and trusts and statutory funding.
• Communications – print and social media.

The Communications Officer will support the Head of Fundraising and Communications to deliver clear and consistent communications that will raise awareness, drive membership growth and facilitate fundraising across the Mothers’ Union movement. Faith is at the core of all that Mothers’ Union does. The post holder will be contribute to our faith discussions, write and review faith based resources. For this reason the post holder must be comfortable operating in a Christian environment.

MAIN DUTIES OF THE ROLE

Communications

1. Proactively create and deliver high quality, inspiring multi-channel content (including, but not limited to, members magazine, email marketing, social media, campaigns and website) to engage key stakeholders and attract new followers to our cause.
2. Co-ordinate the production of our bi-annual member’s magazine; leading editorial meetings, writing articles, conducting interviews, managing externals and overseeing timelines through to print and despatch
3. Work with the Head of Fundraising and Communications to develop and disseminate briefings, and positioning statements.
4. To refresh and oversee the maintenance of the organisation’s case study database working with colleagues to identify opportunities to cultivate new profiles in line with key messages and organisation priorities.
5. Work in collaboration with colleagues in the Fundraising and Communications team to build and maintain a database of key statistics and latest research for use in communications and PR output.
6. Work alongside the Communications and Digital Marketing Officer to ensure we are sharing compelling and quality content across the Movement.
7. Increase the organisation’s profile through media engagement, monitor press coverage and identify news and parliamentary agendas which would benefit from the organisation’s perspective or commentary.
8. Develop and enhance a strong network of media contacts and journalists, ensuring contacts are kept up-to date in a central database.
9. Work alongside the Head of Fundraising and Communications to respond to requests from the press for comments, views and supporting information, and maximise opportunities for further engagement on relevant topics.
10. In partnership with the Communications and Digital Marketing Officer develop an ongoing programme to engage and nurture High profile/celebrity supporters and influencers who can help raise our public profile through the on line and print media.
11. Proactively seek opportunities and generate ideas and content to achieve positive national media coverage in print, online, and broadcast media.
12. Measure and evaluate performance of media engagement, generating actionable reports which inform future activity and demonstrate impact to colleagues.

General

1. Provide copywriting and editing support across all internal and external communications to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.
2. Refine and manage the charity’s content calendar.
3. Take part in the charity’s out-of-office media enquiries and social media rota as required.
4. Undertake any other duties as may reasonably be required by the employer.

KEY COMPETENCIES

Knowledge

1. Knowledge of current communication and marketing trends in the voluntary sector.
2. Knowledge of the faith sector in the UK (particularly the Anglican Communion).
3. Knowledge of the contribution that faith and non-faith charities can have in achieving sustainable development goals.

Skills

1. Excellent verbal and written skills in order to communicate with a wide range of audiences.
2. Ability to proof read and edit clearly and accurately.
3. Ability to take complex copy; and clearly and concisely identify and summarise key points allowing you to present a balanced argument.
4. Excellent interpersonal skills, confident to engage and interview a wide range of stakeholders.
5. Ability to set up systems and then monitor the impact of our communications work on and off line.
6. Excellent time management skills and ability to respond quickly and accurately to deadlines.
7. Developing a pool of high profile/celebrity supporters to support both communications and fundraising activity.
8. Highly developed project management skills with a strong attention to detail and deadlines.

Experience

1. At least 2 years’ experience of planning and delivering a range of communication activities including, but not limited to, publications, campaigns and digital media initiatives.
2. Demonstrable experience of working with and writing for digital media platforms.
3. Creating a database and network of key journalists and influencers that reaches outside the existing charities pool of influence.
4. Experience in managing communications contractors to deliver high quality publications to fixed deadlines.

Qualifications

1. Educated to degree level and/or equivalent experience in Communications, Digital marketing, media or journalism.

HOW TO APPLY

If you are interested in this position, please submit your CV and a cover letter clealry showing how your experince matches the role by clicking on the "Apply" button.

Marketing Manager (Private Care), £35,000 - £44,000 pa, Health Centre - South West London

• Do you have a private hospital healthcare marketing background?
• Do you have experience in events?
• Would you like to work for an established medical health centre?

Pro-Marketing is working alongside an illustrious health centre who are seeking a Marketing Manager to support their Private Care function on a 2 year Fixed Term Contract as they open a new diagnostic and treatment centre. This is an exciting role that will provide a lot of ownership. The Marketing Manager (Private Care) will be joining a high achieving marketing team that operates like an in-house agency and notably has an in-house design team too.

What's great about this organisation?

• Amazing London location
• Modern offices
• Tangible cause as you will get to see first-hand what the centre raises funds for
• High achieving marketing and fundraising functions
• Centralised brand aligned marketing team
• In-house design team
• Opportunities to market health awareness activity that makes national news

In this role you will be responsible for…

• Launching and delivering a marketing programme that is line with the organisation's key strategic priorities
• Brand championing the centre and their brand principles with supporting their events activity
• Managing the day to day relationships with external agencies on allocated projects
• Supporting the Senior Marketing Manager and Head of Marketing to drive innovation and optimise work towards the centre
• Establishing clear KPIs and project objectives for each campaign
• Budget management for each campaign

You will be ideally suited for this role if you have…

• A private hospital healthcare marketing background
• Events marketing experience
• A strong digital marketing skillset, including SEO, PPC, email, keyword and paid social
• Offline and online marketing experience
• Need to have traditional print and brand creation experience
• Notable experience of agency relationship management
• An interest in working for an established medical health centre

What next?

If you are interested in applying for this Marketing Manager (Private Care) role, or in learning more, then contact me ASAP as initial remote interviews are taking place immediately:

Tel: 0207 269 6338

Email:

Please note that this role is likely to require some homeworking initially due to the COVID-19 Pandemic.

Would you like £250 in vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £250 in vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £250 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and

About us and the role

The Renewal Programme is a local Newham based charity that is passionate about investing in our community and supporting people to rise through dignity, inspiration, and empowerment. We are looking for someone with excellent knowledge of charity digital communications and marketing, who also brings an appetite for creativity and enthusiasm for developing and implementing strategies to grow our impact. You will lead on all the charity’s digital communications and marketing activities, in order to grow and deepen our digital and social media presence and engagement, and position the charity to increase fundraising capacity and online donations. In a nutshell your role will be to help us reach more people, raise more funds, and build stronger relationships with our various audiences.

Our ideal candidate for this role will be an individual with a passion for digital content and a good understanding and experience of how digital technologies can be used to transform charity impact and engagement. We are seeking someone who is ambitious and can be our champion for digital transformation. You will also have a flexible and pragmatic approach to your work in order to be able to support the needs of a relatively small local charity working to recover from the effects of covid-19.

You will need to demonstrate that you are professional, organised, efficient and able to manage your own time and workload to meet project targets. We can offer you a friendly team of experienced coordinators to work with and the support of a dynamic leadership team.

This role is 25 hours per week and for an initial fixed term period of 12 months. Please see the full job description and person specification attached and do note an enhanced DBS check will be required.

We look forward to hearing from you!

Application Details : please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified.

Please apply by attaching an up to date CV detailing relevant education and employment experience and a covering letter demonstrating how your skills meet the Job Description and Person Specification (no more than 2 pages). Please ensure that your application contains details of 2 referees, one of which must be your current or most recent employer.

Equal Opportunities Statement

Newham Community Renewal Programme is committed to recruiting high quality candidates whose skills and experience are most suited to the job regardless of sex, race, colour, ethnic or national origin, religion (or beliefs), marital status, sexual orientation, disability, age or political affiliation.

Your new company
Local Council

Your new role
We are looking for a senior content professional who can be both strategic and deliver on a web project. The council is looking for a complete overhaul of around 450 pages to making them user-focused, you will be re-purposing, re-vamping and rewriting to optimise the website usage. The organisation has a multiple services they provide and so the content owners will be conscious of what the finish product looks like. The website content is around 10 years old so it may mean stripping of pages.

What you'll need to succeed
We are looking for an experience content professional who has experience delivering website revamps and who has lots of experience with user journeys and UX content. Ideally you will have public sector experience and a background in GDS (government digital service) guidelines when it comes to content. With the content owners having some say in the end product the successful candidate needs to have strong stakeholder management skills and the ability to say no when they need to.

What you'll get in return
A competitive salary and the opportunity to manage an extensive project end to end.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Digital and IT Project Manager (12 Months), London, Faith Based Media Organisation, £35,000 Pro Rata

• Are you an experienced digital and IT project management professional?
• Do you have proven experience in managing websites and app development programmes?
• Have you got a background in liaising with internal and external stakeholders on digital and IT projects?

If so, please read on!

I am working alongside a faith-based media organisation who are seeking a Digital and IT Project Manager to help develop and support their ambitious redevelopment programme for their websites and apps. The Digital and IT Project Manager will be ensuring that each project is delivered on time and to budget.

In this role you will be responsible for…

• Project managing the organisation's website and app development programme
• Liaising with internal and external stakeholders (for example, technical consultants and web developers)
• Ensuring project notes and milestones are reached and effectively communicated to all relevant stakeholders
• Testing apps/websites/processes when required
• Researching and identifying suitable suppliers for digital and IT projects
• Other technology projects such as system replacements
• Generating Purchase Order Requests for all project related costs
• Ensuring communications across all services are brand aligned
• Maintaining an overview of commercial income streams. Respond to trends and developing strategies

You will be ideally suited for this role if you have…

• Professional project management background with experience in multiple digital development projects
• Experience in managing website and app creation projects
• Agile project management experience
• Digital experience in DNS, Data formats, Hosting, 301 redirects would be advantageous
• Budget management experience
• An understanding of JSOM, Javascript, XML and HTML would be desirable
• Media industry marketing experience would be advantageous

What next?

If you are interested in applying for this Digital and IT Project Manager role, or in learning more, then contact me ASAP:

Tel: 0207 269 6338

Email:

Please note - following GOV.UK COVID-19 advice that remote working will be considered initially.

Would you like £250 in vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £250 in vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £250 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and

This is an exciting position for an exceptional communicator with digital skills who wants to take a leading role in a high-impact civil liberties campaign group. In this role, you’ll have the opportunity to boost the digital channels of one of the UK’s leading rights NGOs. We’re looking for someone with a vision to take our digital campaigns to the next level.

Big Brother Watch is a leading voice in the UK protecting privacy and has a strong track record of successful campaigns that defend civil liberties in the UK. We are seeking to significantly grow our reach, fundraising and campaigns through digital channels. The central objective of the role is to grow our public support and manage supporter engagement, by producing original, persuasive digital content and deploying it across multiple channels.

About you

Whether you’re a professional digital marketer with several years experience, or a highly digitally capable self-starter with excellent demonstrable campaign experience – if you’re passionate and committed to Big Brother Watch’s mission (this is important), we’d like to hear from you.

We are looking for a passionate all-rounder who understands the importance of excellent online communications in both a campaigning and fundraising context. The Digital Communications Officer will manage and have responsibility for all Big Brother Watch’s digital channels including websites, email and social media platforms.

The successful candidate will have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who is able to produce creative graphics maintaining our brand identity; who is self-motivated, able to work by themselves as well as collaborate on campaigns with colleagues. You will be flexible, diligent, able to work under pressure and manage a busy and sometimes competing workload.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of five staff and five volunteers.

The Digital Campaigns & Fundraising Officer will be responsible for developing and implementing a supporter journey for our new fundraising strategy. This will include harnessing public communications and media, cultivating audiences on social media channels, drawing attention to our work, and motivating audiences to engage in our campaigns and to support PI.

The Digital Campaigns & Fundraising Officer will:

• guide colleagues on audience-centred communications that focus on various stages of the supporter journey
• create interesting content for our supporter communications which will involve showcasing our Case for Support, appeals and engagement opportunities
• develop and deploy a membership scheme, including providing member support
• help communicate with our followers how we protect their data
• optimise income generation from public donations and develop an ongoing commitment from supporters.

About our work: We are a London-based charity working on a set of pressing issues under our strategic plan. Our public fundraising operations are at a nascent stage. With the Executive Director, the Resources Director, and the Public Action Team, you will explore new ways for PI to engage audiences for greater reach. We want people to be informed and want to take the journey with us to achieve concrete changes in the world.

We want to do all of this without exploiting our supporters’ data. Our approach and our tools place a priority on being privacy-protective and secure. Our digital tools, including website and public engagement platform, must maintain the trust of our supporters by limiting data collection and sharing, and by giving people control over their data.

About you: You are curious about the state and direction of the world. You want to shape an organisation that is always growing and learning and contribute to its strengthening. You want to work across a variety of projects and utilise different skills-sets. You are creative, interested in experimenting to find new ways of reaching people and motivating them to support our work.

With us, you want to rewrite the textbook on how to do public engagement in global and changing communications environments, that doesn’t rely on the market-standard of profiling people and exploiting their data.

About PI: Everyone at PI works to build a good and resilient organisation, where we are always looking to learn and grow. We lead by example to make the most of our opportunities to shape the future. We work with others, including our network of partners across the world, to understand, engage and build a movement. We use creative approaches to deliver our work and share what we learn.

PERSON SPECIFICATION

Essential

Experience

• Proven experience of creating and delivering successful programmes and campaigns to improve supporter journeys, using traditional and digital techniques.
• Proven experience in engaging with supporters to show how we value them, will respect them, and will protect their interests and data, including in accordance with laws.
• Experience of using digital communications for supporter acquisition to build an online community and income generation.
• Experience in using Customer Relationship Management tools to create communications for diverse audiences.

Skills

• Strong communication skills to speak confidently and in a friendly manner to our supporters and let your passion for our cause shine through in your communications.
• Strong interpersonal skills that can be applied to communicating and engaging with colleagues and external audiences from culturally and linguistically diverse backgrounds.
• Able to identify and establish good practices and communicate them effectively.
• Ability to manage projects and campaigns, work in teams, and incorporate lessons into future planning.

Desirable

• Experience of fundraising for an international not-for-profit.
• Knowledge of creative design software.
• Knowledge of video editing and other modes of communication.
• Knowledge of global social media, dynamics, and emerging trends.
• A second language will be considered an advantage.
• Experienced in fundraising in practice; including various individual giving methods, payment processors, Gift Aid.

APPLICATION PROCESS
To apply, please send:

a CV (not more than two pages)

a covering letter (not more than two pages)

The closing date for applications is 26 September 2020, 23:59 BST.

Please send the requested material in one email. Please include the title of the post you are applying for in the subject of the email.

Only complete applications will be considered.

The candidates who we choose to interview will be contacted by the end of the day on 30 September 2020. Interviews will take place via a video conference on 05 and 06 October 2020 – please reserve these days for a possible interview.

We may conduct a second round of interviews, which will be decided only after the first round of interviews takes place. If necessary, the second round of interviews would be held during the week commencing 12 October 2020.

For information about how Privacy International will use your data during recruitment please see Privacy International’s website.

The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

The Museum's 300 scientists continue to represent one of the largest groups in the world studying and enabling research into every aspect of the natural world. Their science is contributing critical data to help the global fight to save the future of the planet from the major threats of climate change and biodiversity loss through to finding solutions such as the sustainable extraction of natural resources.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

As a key member of the Comms, Digital, Marketing and Publishing team you will help achieve the Museum's mission and vision by creating and delivering innovative marketing campaigns that reach the widest possible audience and help to deliver commercial goals.

By engaging our target audiences' curiosity in the natural world, science and experiential events you will drive ambitious targets to some of our key exhibitions and our public events programme.

This role combines hands-on delivery of campaigns with data-informed planning, stakeholder engagement and budget management. You will be responsible for the complete campaign cycle - content and creative generation, media planning and buying, delivery across email and social as well as reporting and adapting campaigns to optimise response in a fast-paced environment.

About you

We are looking for a passionate self-starter with a strong digital marketing background. You will have a keen interest in Museums and the environment, have a naturally curious outlook and be continually striving to learn and grow.

Fixed Term Contract, 6 months
Closing date: 9am on Monday 5 October 2020
Interviews expected 21 October 2020

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

Digital Project Manager ?

Fixed term contract (6-9 months)

35 hours per week

£40,382 per annum / pro rata (including London weighting)?

Location - Whitecross Studios, Banner Street, London (flexible)

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.?

This role sits in the marketing and communications team which is within our engagement and income generation directorate. Your role will be to support the Digital Impact Lead in planning and delivering a range of exciting and ambitious digital development projects.

We're looking for a passionate digital advocate to join our team, to play a key role in delivering our ambitious digital improvement plans.

An excellent project manager, with a proven track record, you'll have significant responsibility and plenty of opportunity to input your ideas. In this pivotal role you will determine the direction of this significant digital project by aligning audience needs with business and technological requirements. We will look to you to take the lead for planning and developing high profile and quality digital activity, and to work with internal and external stakeholders to agree, communicate and deliver the project.

In order to be successful in this role, you must have:?

-an understanding of digital audiences, with skills and knowledge to create intuitive user experience and easy ways for them to get involved with our work

-an evidence and results-driven approach, with an ability to analyse data to ensure projects are delivered to budget and targets achieved

-assertiveness, creativity, collaborative working and self-motivation as key skills in your armoury to ensure our digital offering is of the highest quality, and to deliver the best results possible.

-a strong methodology for managing projects effectively and for solving problems quickly as they arise eg Agile, Waterfall, PRINCE2.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on 1st of October 2020.

Interviews will be held on the week commencing 19th of October 2020.

Job title: Digital Fundraising Coach

Department: Relationship Management

Seniority: Minimum 2 years experience in a digital fundraising role

Salary: £32,500-£37,500

Location: Remote working, then London or Bristol

Closing date: 25th of September 2020

The company

At Lightful, we believe that those doing the greatest good deserve the best technology.

We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits. 

We offer three main services to charities and nonprofits; the Lightful Social Platform, the BRIDGE Programme and Lightful Labs. 

The Lightful Social Platform allows organisations to create, schedule and publish content to their social media pages. It is the only social media platform designed specifically for those in the charity sector and was ranked the number 1 for Social Media Management platforms built for non-profits. https://lnkd.in/dTKJmkm 

BRIDGE (Building Resilience in Digital through Growth and Engagement) combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered out to small to medium charities that they support. The use of our social media manager helps participants to save time, learn best practice and collaborate internally more effectively. The syllabus focuses on four key digital foundations - fundamentals, storytelling, fundraising and insights. We take participants through these foundations helping them to improve confidence and competence. The BRIDGE team has worked with organisations like Comic Relief, DCMS and the Bill and Melinda Gates Foundation. We have been running a COVID-19 adapted curriculum based on Response, Recovery and Resilence themes since May this year, with 200 nonprofits from around the world currently enrolled.

Lightful Labs is a digital consultancy that offers customised services to help teams to do more. The Lightful Labs team have worked with amazing organisations like Help Refugees, London’s Air Ambulance and the Rhodes Trust to name a few. 

Lightful Values

Our values are integral to the Lightful culture. Our Lightful values are:

• To act with audacity while remembering humility
• To understand the importance of both listening and leadership
• To practice generosity whilst showing accountability
• These all lay on the foundation of respect and integrity

Role Description 

You will be part of a team responsible for coaching communications, marketing and fundraising professionals within charities and guiding them through a 6 or 12-month BRIDGE programme. This programme has been designed to assist charities in developing skills and confidence with digital and social tools, including but not limited to the Lightful Social Platform, in order to help them raise more funds. Your role is to be the point person for digital fundraising, working across multiple cohorts to deliver 1-1 or group sessions to support nonprofit digital fundraising capacity building - drawing on your own experience from working at charities or agencies. This is a unique role to get hands-on with an amazing variety of nonprofits from around the world and make a tangible impact on their fundraising outcomes.

Responsibilities 

First and foremost a relationship manager’s responsibility is to improve the digital fundraising skills of the participants while helping them with digital capacity building.

• Communicating with customers through every possible medium (including face to face if and when that’s possible again!), making sure every interaction our users have with us is a positive one
• Lead the delivery of digital fundraising content, ensuring it is up-to-date, relevant and leads to demonstrable outcomes
• Take 1-1 sessions with participants and review their digital fundraising content and strategy, going into detail about quick-wins or longer term gains they could make
• Manage relationships between key stakeholders of the charities within the cohort. This includes
  • Regular check-ins
  • Monitoring engagement on the Lightful Social Platform and Lightful Learning
  • Prioritise outreach based on customer need and engagement
  • Highlighting who our “Bright Sparks” (top users) are within the programme
  • Keeping customer tracker and database up to date
  • Keep customer progress decks up to date in line with their SMART objectives
  • Minimise churn or reduction of those engaging with our products/services
• Record account management within our CRM (Salesforce)
• Identify customer health within our participants
• Ensuring that our customers are both happy and also making the most of the features within the platform
• Develop content for the Masterclasses and Digital Drop-Ins to complement what is delivered in the e-learning content
• Deliver the Masterclasses and Digital Drop-Ins to participants ensuring continuous development of the content
• Inform the product team of feedback from users so that we can improve the platform
• Updating documentation in line with new platform and feature releases
• Partner with Sales to collaborate when creating new concept notes or syllabuses 
• Partner with Product when new features are being developed and released 
• Develop videos and other resources for the e-learning syllabus
• Support participants with usage on the Lightful Social Platform through live chat, email and telephone support

Essential experience

• Minimum 2 years’ digital fundraising experience in a charity
• Demonstrable experience of running digital fundraising campaigns and hitting fundraising targets
• Understanding of key digital fundraising methods
  • Online fundraising platforms
  • Search Engine Marketing
  • Email marketing
  • Social media marketing
  • Supporter journeys & donor stewardship
  • Online advertising and social ads
• Experience in training or consulting is essential, be prepared to speak with us about when you have had to train individuals and groups on a specific topic
• Previous experience of writing clear, engaging content for a variety of audiences
• A genuine passion for the charity sector
• Digital and social media savvy/native
• Genuine love of talking to people and helping them solve problems
• Exemplary communication skills, both written and verbal
• Self-starter who can make your their own decisions
• “Can do” attitude and willingness to get stuck in to a range of different tasks
• Comfortable to ask questions when uncertain, and elevate issues at the appropriate times
• Flexibility - ability to deal with conflicting deadlines, multiple tasks, and adjust priorities on the fly
• Experience working in fast-paced environments, including technology and Software as a Service organisations 
• Comfortable in public speaking and presenting to small and large groups of people

Optional additional experience 

• Experience in an account management, relationship management or customer success 
• Experience with using and managing a LMS (Learning Management System) 
• Fundraising consultant or digital agency experience
• Experience of peer support with other charities on social media (eg answering questions on Fundraising Chat Facebook group)

Personal qualities 

• Excellent team player with a positive, can-do attitude
• Empathy with the users of the platform - charities, beyond profit and third sector organisations with limited budgets and time
• Warm, friendly demeanour in all interactions
• Ability to work in a highly collaborative environment, taking the initiative where necessary
• Ability to communicate clearly with people from across the company

Additional Requirement

Eligible to work in the UK without the need of visa support/sponsorship

Benefits

You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

• Stock options - every team member shares in the success of Lightful
• Competitive salary
• Comprehensive benefits package adapted for lockdown life, including free access to Asana Rebel and free access to Headspace
• Tax free contribution to additional home-working costs
• Health cash back plan with Simply Health
• Childcare vouchers
• Personal development programme
• Working from home buddy to integrate you into the team
• Remote working and health a priority - we won’t require people to travel to an office (in London or Bristol) until UK government COVID scale reaches level 1

Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

*No recruitment agency requests please* *We only work with direct applicants* 

An exciting opportunity for a skilled marketing professional in this new role.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England.  With over 800 member organisations, we work to improve services and campaign for policy change that will help end homelessness.

We provide a range of products and services to develop the skills and knowledge of our members delivering services to people experiencing homelessness.  This is an exciting opportunity for an experienced Marketing Manager to work with us raise to awareness of the services we provide and increase the impact of our work. If you have experience of developing and implementing marketing strategies using a range of media, excellent communication skills, and share our vision that everyone should have a place to call home and the support they need to keep it, then we would love to hear from you.

Visit our Website for more information.

ArtSocial Foundation is seeking a Social Media Manager, experienced in social media, digital marketing and communications, who will be mostly responsible for planning, implementing, managing and monitoring the Foundation’s social media strategy in order to support the Foundation's marketing operations. 

Prospectus is delighted to be working with B Lab to recruit an Integrated Marketing Manager who will design, develop and execute cross-channel and cross-initiative marketing campaigns to not only build a brand, but grow a movement. B Lab is a global organisation working to transform the economy to benefit all people, communities and the planet. They are a leader in economic systems change and have a global network that creates standards, policies and tools for businesses who are leading the way.

The overall purpose of this role is to lead and manage campaigns that uplift and seamlessly integrate programs and products with clear objectives and scopes. You will engage and manage stakeholders, use a data-driven approach to optimise campaigns, uphold brand guidelines and drive adoption across multiple channels. In the immediate term you will also create a global marketing calendar to be used across a range of teams, departments, cultures and time zones. The key campaigns that you will focus on-all of which have launched in the last year-include: the SDG Action Manager (an impact management solution that enables businesses to take action on the Sustainable Development Goal, B Movement Builders (a program for publicly-traded multinationals to credibly commit to stakeholder capitalism) and the B Corp Climate Collective (a global initiative that supports companies in reaching net zero carbon emissions by 2030).

To be successful as an Integrated Marketing Manager, you will be comfortable operating in a highly matrixed global organisation, have experience working on multi-channel campaigns and have excellent written and verbal communication skills. You will have a creative and entrepreneurial mindset, strong leadership skills and a passion for changing our economic system for the better.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised.

Your new company
A large transport company based in London.

Your new role
You will be leading on planning and delivery of a number of different customer and user campaigns which will all be surrounding behaviour change. You will lead a integrated team to help deliver the different campaigns and liaise with senior stakeholders on the best approach of delivery. The different campaigns will be using through the line channels to reach a number of different audience. A lot of you role will also be managing the media agencies and media spend, and you will be managing a large budget.

What you'll need to succeed

• Experience with through the line integrated marketing campaigns
• Experienced in managed a team in excess of 4
• A background in behavioural change campaigns is crucial
• The line manage really wants to see how much media spend you have dealt with in the past
• Experience working in a large complex matrix organisation
• Able to deal with difficult external and internal stakeholders
• Excellent written and verbal communications skills

What you'll get in return
Flexible working options available. A competitive salary and the opportunity to work on some very high profile campaigns alongside an international brand.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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