Head of Digital Skills and Capability - Wales

Salary: £65k - £75k (depending on experience)

Location: Wales - at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.

Term: Fixed term contract to March 2022. We are seeking to secure future funding for CDPS from April 2022 onwards and the role may be extended.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

The ability to speak and write Welsh is desirable.

Applications may be submitted in Welsh and will not be judged less favourably than those submitted in English.

Summary

About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

The Role

As Head of Digital Skills and Capability you’ll be at the forefront of supporting our remit for digital transformation in Welsh public services. The role will include not just helping build digital transformation skills and confidence of staff in existing roles, but also how to support those who want to move to digital within the Welsh public sector. The role will also look at how we can support workforce planning across the Welsh public sector, making it an employer of choice for people with the appropriate digital skills.

This is a role at the heart of our remit, scaling digital expertise across public services.

What You’ll Do

• Set and deliver the plan for building digital capability, confidence and development across the Welsh public sector that.
• supports existing digital professionals across the Welsh public sector.
• helps reduce any digital skills gaps within the sector.
• builds a shared understanding within the sector of digital transformation, iterative design and user-centered design.
• upskills existing Welsh public sector employees who are new to digital.
• Build strong working relationships with our stakeholders, our users and our business and training partners.
• Develop a culture that focuses on user experience, feedback and data, allowing for continuous improvement of our support and services.
• Design and implement performance measures and key performance indicators to measure the value and success of the digital capability programme, inform future learning and development activities, and demonstrate return on investment.
• Work with digital colleagues in the public, private, academic and third sectors around Wales and wider to identify ways to support people at all experience levels in understanding how increased digital capability can improve their effectiveness, performance and ability to work.
• Provide information on best practice in professional development in the DDaT professions across digital public services in Wales.
• Develop and implement sustainable approaches to apprenticeships, internships, career pathways, and learning and development.
• Call upon a range of external contacts, including suppliers, thought leaders, other professional bodies, and use these relationships to maintain and enhance user-centred, efficient public services.
• Delivering, coordinating and supporting tangible improvements in skills and capability improvements in large and/or complex Welsh public sector organisations.

Who you are

We want to hear from people with skills in

• Building capability and skills development programmes ideally within public services.
• Creating training programmes that meet user needs and requirements, working collaboratively with our stakeholders and potential users of our training services.
• Sharing expertise within the wider digital, data and technology community.
• Analysis, synthesis and integration of quantitative and qualitative data.
• Fluency in spoken and written Welsh (desirable).
• Confident communication: able to persuade; negotiate; influence; network; and collaborate.
• Getting to the heart of an issue, demonstrating expert knowledge in an applied setting.
• Understanding of the political and social landscape of Wales.

You should be

• Naturally curious and able to champion your own learning and development.
• A champion for user-centred practices embedded within agile delivery.
• Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
• Proactive and will take the initiative rather than to see a problem and ignore it.
• Committed to the development of improved digital strategy across Wales.
• Alert to opportunities to improve our teams, tools and processes.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture and religion.

Benefits

• Generous holiday entitlement - 28 days annual leave plus public holidays.
• 37.5-hour week for all full-time team members.
• Flexible working policy.
• Enhanced contribution to our workplace pension.

How to Apply

To apply, please submit your CV and a covering letter to support your application.

The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our "Who You Are" section and explain why you are interested in the position and where you saw the job advertised.

Closing date: 30 June, 12:00

Content Designer - Wales

Salary: £30 - £47K depending on experience

Location: Wales – at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.

Term: Fixed term contract to March 2022.

This is a fixed term appointment, however there may be the possibility of the role becoming permanent should additional funding be secured.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

Summary

About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

We work with colleagues across the public sector in Wales to deliver services that are accessible to everyone and ensure the people that design and deliver the services have the skills, capability and support they need.

We’re creating a blended team of digital experts made up of permanent staff, fixed term appointments, secondments from the Welsh public sector and suppliers to work together to deliver our aims.

The Role

Reporting into the Head of Communications and Engagement, as a content designer you'll be expected to ensure quality, innovation and creativity in how the CDPS approaches all aspects of content design. You will be able to work autonomously, and have experience working on accessible user centred content design. You’ll have the ability to lead on specific areas of work, collaborate with wider team members and manage the content production, sign off and approvals.

You will be working across a number of projects, including our website, our playbooks and other content, not all digital. You’ll know how to create accessible and inclusive content across a variety of formats and will understand information architecture as much as creating engaging copy.

What You’ll Do

• Work alongside members of the CDPS team influencing and collaborating to improve content quality.
• Create and improve user-centred content efficiently and to a high standard.
• Establish consistency and good practice across all content creation.
• Design content, implementing the appropriate style and standards, to meet user needs and business standards, creating a clear, joined up customer journey for those engaging with CDPS content. Ensure appropriate content is shown to a user in the right place and in the best format.
• Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and accessibility guidelines.
• Work to the Wales’ Digital Service Standards.
• Lead conversations around content design standards and patterns across the Welsh public sector.
• Own and manage content for the CDPS website (including Knowledge Sharing content).
• monitor and improve content based on user feedback, research and data.
• Work effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content.
• Ensure all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines.
• Lead the content design community of practice promoting user-focused content design across public services in Wales.

Who you are

We want to hear from people with skills in:

• Creating, improving, publishing and managing high-quality, user-centred content.
• Understanding which tools or methods to use, meeting the needs of users across a variety of channels, and offering insight and expertise in how user needs change over time.
• Using analytics, user feedback and user research to evaluate and improve content.
• Building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality.
• Understanding the difference between content design and copywriting.
• Implementing and feeding into content strategy.
• Reviewing and improving processes and working with content publishing systems.
• Understanding and applying agile working practices.
• Content design within a public service setting.
• Adept at providing simple, clear content to communicate complex issues.
• Good time management and the ability to work autonomously.
• Communication: able to persuade, negotiate, influence, network; and collaborate.
• Getting to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
• Understanding of the political and social landscape of Wales.
• Fluency in spoken and written Welsh (desirable).

You should be

• Naturally curious and able to champion your own learning and development.
• A champion for user-centered practices.
• Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
• Proactive and will take the initiative rather than to see a problem and ignore it.
• Committed to the development of improved digital strategy across Wales.
• Alert to opportunities to improve our teams, tools and processes If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.

DDAT skills required for this role

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, Welsh language choice, culture and religion

Benefits

• Generous holiday entitlement - 28 days annual leave plus public holidays.
• 37.5 hour week for all full-time team members.
• Flexible working policy.
• Enhanced contribution to our workplace pension.

How to Apply

To apply, please submit your CV and a covering letter to support your application.

The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our “Who You Are” section and explain why you are interested in the position and where you saw the job advertised

Product Manager - Wales

Salary: £50k - £55k (depending on experience)

Location: Wales - at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.

Term: Fixed term contract to March 2022.

This is a fixed term appointment, however there may be the possibility of the role becoming permanent should additional funding be secured.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

The ability to speak and write Welsh is desirable.

Applications may be submitted in Welsh and will not be judged less favourably than those submitted in English.

Summary

About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

We work with colleagues across the public sector in Wales to deliver services that are accessible to everyone and ensure the people that design and deliver the services have the skills, capability and support they need.

The Role

As Product Manager supporting the Head of Digital Skills and Capability you will be responsible for the development of our skills and capability work.

As an experienced practitioner, you'll also identify and bring inspiration and best practices from the product management community to shape and improve how we work.

You’ll be an advocate for user-centered design within an agile framework, and be able to play back product design choices.

What You’ll Do

Your work will focus on what the training and support offering could look like for the leadership and teams/squads the Centre supports within the Welsh Public Sector.

• Identify and build strong relationships with users, stakeholders and partner organisations, influencing and collaborating with them to develop accessible products and services.
• Develop an expert understanding of the user needs and champion these in the delivery of your product.
• Drive the definition and prioritisation for solutions and features across the end-to-end journey or journey step.
• Develop and prioritise a product backlog, writing good user stories and making decisions based on evidence and user needs.
• Set measurable business goals for your product and report against them.
• Ensure your products meet Digital Service Standards and apply principles that help to maximise value and ensure great user experiences.
• Manage relationships between your team and others to ensure consistency and share good practice.
• Prioritise and refine high-level requirements of single features and solutions in the end-to-end journey.
• Represent CDPS and our skills and training work steams, both internally and externally, running demos and workshops, blogging, and speaking at events
• Coach and mentor CDPS staff on agile product management.
• Be an agile and product development evangelist, sharing best practice and learnings with other Welsh public sector colleagues.

Who you are

We want to hear from people with skills in

• Significant experience of agile product management.
• Meeting the needs of users, understanding individual challenges and wider context.
• Using analytics, user feedback and user research to evaluate and improve products and services.
• Building relationships with stakeholders to understand their goals and working with them to improve products and services.
• Providing feedback to and mentoring others to make sure they’re delivering quality work.
• Working on the development and implementation of the product roadmap.
• Strong knowledge of best practices in product management and development.
• Ability to define product strategy providing guidance to others on working in the strategic context.
• Good time management and the ability to work autonomously.
• Communication: able to persuade, negotiate, influence, network and collaborate.
• Getting to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
• Understanding of the political and social landscape of Wales.

You should be

• Naturally curious and able to champion your own learning and development.
• A champion for user-cantered practices embedded within agile delivery.
• Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
• Proactive and will take the initiative rather than to see a problem and ignore it.
• Committed to the development of improved digital strategy across Wales.
• Alert to opportunities to improve our teams, tools and processes.

DDaT skills required for this role

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture and religion

Benefits

• Generous holiday entitlement - 28 days annual leave plus public holidays.
• 37.5-hour week for all full-time team members.
• Flexible working policy.
• Enhanced contribution to our workplace pension.

How to Apply

To apply, please submit your CV and a covering letter to support your application.

The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our "Who You Are" section and explain why you are interested in the position and where you saw the job advertised.

Closing date: 30 June, 12:00

Location: Flexible within England & Wales

Department: Data and Impact

Interview date: 21 July 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for an experienced Data Scientist to lead on establishing data science at production scale at Citizens Advice. You will be involved in the day to day work of the Data Science team, the work of one or more of our multidisciplinary product teams, and the work of our content and expert advice teams. We are working to make our services more effective, easier to manage and more cost effective, all to help make a difference in the lives of millions of people every year.

This is a new role that will report to the Head of Data Science. You will:

• Lead on establishing a tool set and environments for doing data science work.
• Work as part of multidisciplinary teams to deliver new product features and develop new insight.
• Proactively investigate opportunities for using data science techniques at Citizens Advice.
• Document approaches and work completed to ensure that it is sustainable.
• Provide expert advice on data science and analytics.
• Champion open, agile and iterative ways of working.
• Engage with stakeholders across the business, particularly the Customer Journey, Technology, and Impact teams.

We’re looking for someone that:

• Wants to work at a mission-driven organisation that helps tens of millions of people across the UK every year.
• Has a passion for data and understands the role that data science can play in supporting an organisation to deliver great user-focused products and services.
• Has proven ability to lead on establishing new techniques and technologies in an organisation.
• Is an advocate for data science, with good understanding of developments in the field and the work of other organisations.
• Has proven ability of using data science to contribute to product development and organisational improvement.
• Works in an open, agile and iterative way, as part of a multidisciplinary team.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Join our team in Wales and work with other Development Officers across the country to ensure that our members receive outstanding support and development, including advice, resources, training, forums and events. The post has come available on a fixed term basis while our Development Officer in Wales is seconded to another role.  The fixed term will end in March 22.

If you like the sound of interacting with our members to improve our services and advocating for community transport, get in touch.

To apply we will need the following from you:

1. A personal statement that demonstrates how you meet the requirements set out in the ‘Experience’ section of the Person Specification and what you think you will bring to the role.
2.  An up to date, detailed CV including all relevant employment history and expertise
3.  A completed Equal Opportunities Form which can be downloaded from CTA's website.

This is an exciting time to champion the collective voice of patients. The health and care landscape is seeing profound change and service users are becoming more central to how services are designed and improved. This role is to reach out to marginalised groups and individuals in Bristol to ensure all parts of the community are heard. Experience delivering creative methods of engagement; surveys, focus groups and events both online and face-to-face (once this returns as an option) is important. You will capture and report experiences of families, carers, & the public. You will be familiar with digital methods of engagement and communications, use of a contacts database and working with peers towards project goals. There is the option of home working with some meetings at the office base, as and when needed.

Location: Flexible within England & Wales

Department: Data and Impact

Interview date: w/c 13th July 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary
candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking to recruit a Senior Impact and Evaluation analyst to join our multi-disciplinary Impact Team. The main purpose of the role is to lead, develop and implement research and evaluation projects to help evidence the effectiveness of Citizens Advice services and programmes and inform business improvements. The role will have the lead for evaluation and related research activity in the area of energy advice, and will also lead or contribute to projects and wider activities related to other advice areas or are cross cutting.

This is a diverse and interesting role which will draw on your experience of either social research or evaluation to deliver high quality and robust insight. There will be opportunities to work with teams across Citizens Advice, leading input from the Impact Team on some collaborative projects and engaging with internal senior stakeholders.

In addition to demonstrable experience in an evaluation or research related roles, you will need to demonstrate that you are an effective team player with a range of attributes including the ability to foster and maintain effective relationships with a range of internal and external stakeholders; great IT literacy, including the ability to use software to analyse and interpret data; and communicate the findings clearly to a range of audiences.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

Position: Senior Volunteering Learning and Development Officer
Type: Full-time (35 hours per week), permanent
Location: Flexible (can be home-based)
Salary: £33,273 - £37,839 per annum plus excellent benefits
Salary Band: Band E, Level 2
Department: Volunteering

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

In this role, you’ll inspire our 3,000+ volunteers to do their best in their roles, and equip them with the skills and knowledge they need to make a difference in the lives of people affected by MS.

You’ll play a key role in reviewing our approach to Welcome and Induction, making sure volunteers get off to a great start and know they are valued for their contribution.

You’ll be responsible for developing inclusive eLearning resources which can be rolled out at scale, and for reflecting the diversity of the MS community in all our learning content.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Monday 5 July
Interview date: Thursday 15 July

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  We’re a Disability Confident Employer.

No agencies please.

Title: Content Editor/Writer
Salary: £23,440 - £26,044 pa (plus London Allowance if applicable)
Hours/Contract: 1 x Full time role (35 hours) / 1 x Part time role (21 hours)
Contract Type: Full time role - Permanent, / Part time - 12 months Fixed Term
Based: Home/London/South Wales (or a mixture of home and office)
Closing date: 1st July 2021
Interview date: w/c 12th July 2021

We're looking for an experienced and enthusiastic writer to join our small but committed editorial team. This year we expect over a million users to read our health and social care content and we need you to help us continue to effectively support people seeking out vital information.
About the role

In this role, you'll provide essential health and social care content for everyone affected by terminal illness. You'll help people understand the financial benefits they can access, ways that they can plan ahead, and how they can manage physical symptoms. You'll work across a range of formats including digital, print, video and easy read for public and professional audiences

A key part of the role is reviewing our existing content - making sure it's up to date and adapting it to meet our audience's needs. You'll have the ability to understand topics quickly by researching them yourself and talking to health and social care professionals.

You'll work with people affected by terminal illness to understand our audience and their information needs. You'll write using easy-to-understand language and follow our style guidelines. You'll have the confidence and experience to manage your own workload and deadlines, and work within our content development processes. You'll proactively look for opportunities to improve our content offer for people affected by terminal illness, and develop new content when it's needed.

Who are we looking for?
We're looking for someone who can quickly research and understand a broad range of topics and develop relevant and useful content for our audiences. You should be committed to getting things done to a high standard while managing your own deadlines and projects.

Ideally, you'll have experience working on health and social care content and background knowledge about some of the content we provide. If you're interested in producing information for health and social care professionals, or have experience in this area, that's a bonus.

We're looking for a positive, energetic individual who will contribute to the overall goals of our team and the charity as a whole. You will be able to build good working relationships with key departments, such as digital and design. You'll have excellent interpersonal skills and be able to actively support new networks and relationships, internally and externally, with tact and diplomacy

What's in it for you?
You'll be part of a hard-working and motivated team. You'll know that the work you do supports and empowers people at some of the most difficult times in their lives.  You'll be part of helping us achieve our ambitious vision to increase the reach of our service and help more people.

We will support your development with training opportunities, workshops and giving you flexibility to work with other teams or projects that you're interested in.

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes; computers and satellite navigation systems
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.

The role

An exciting opportunity has arisen to join a lively, dynamic, and driven Community and Events Team. Over the last decade, Breast Cancer Now has built up a strong events function, with Community and Events currently accounting for nearly a quarter of the charity’s overall voluntary income.

However, this past year has been incredibly challenging within the charity events sector, with many of our live events on hold until social distancing measures ease. At Breast Cancer Now we were quick to respond, pivoting to virtual events and developing a sector leading virtual challenges programme that delivered meaningful fundraising events for our supporters throughout the pandemic whilst raising vital funds for the charity.

We are now looking to continue to grow this new and exciting area of our work.

You will play a key role within the Community and Events Team to support the delivery of our innovative virtual challenges on behalf of the organisation, delivering a high value range of events and maximising supporter experiences and retention.

You will project manage some aspects of the events, building excellent relationships both internally and with key event suppliers and platforms.

With the support of the Events Manager and working with the Digital and Strategic Insights Team, you will deliver impactful and innovative supporter care to build the engagement of our virtual fundraisers, whilst supporting the overall delivery and scoping of our virtual events portfolio to position us as the go-to charity for virtual events.

About you

You will have experience delivering virtual challenge events and building excellent supporter journeys to improve conversion, fundraising per head and long-term support.

Your experience using Facebook as an engagement tool, as well as your excellent communication skills will drive our virtual challenges from strength to strength. Your ability to provide high quality customer care whilst working in a busy and fast-paced environment will be critical in this role.

You will have a high attention to detail and a passion for virtual events fundraising and the wider charity sector.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the role is office based, at present the expectation is that once restrictions are eased, we will follow a blended approach between office and home working. This role can be based in any of our offices – London, Cardiff, Sheffield, or Glasgow. Should you have any queries with regards to this please email us in the first instance, using the contact details provided by clicking on the apply button.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Wednesday 7 July 2021 at 11:59pm

Interview date Tuesday 13 July 2021 (virtual)

The job of a Save the Children’s UK CRM Systems Programme Director is exciting and challenging.

• Do you have proven experience of successfully delivering large and complex scale technology change programmes?
• Do you have a strong track record on large CRM programmes?
• Are you motivated by our vision of creating a world where every child doesn’t just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

Reporting to the Chief Information Officer, the CRM Systems Programme Director will set the direction of the large-scale and complex programme - a new CRM and customer data management systems (development of a Single Customer View and data imports). The programme will also include a comprehensive review of all supporter interfaces and all CRM activity aimed at driving support engagement.

The CRM programme will be delivered across the organisation and will include process design through to implementation, testing and training, transition to Go Live and hand back to business as usual (BAU).

This project is part of an overall organisational technology change strategy that will drive delivery excellence and agility in our delivery approach as well as transforming the digital experience for our supporters.

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Home-based in Nr Caerleon, Wales with travel and occasional overnight stays  

At Leonard Cheshire, we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe.

We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences. Where everyone within the community feels safe and has an equal voice in shaping the community and has a sense of belonging.

To support our inclusive community approach, we are currently recruiting a Community Volunteer Coordinator covering  South Wales to deliver our volunteering programme across the different counties. Leonard Cheshire volunteers lead and support a wide range of services, including community activities, employment, confidence building and digital inclusion programmes, social care services, fundraising and campaigns, so a desire to effect positive change and the ability to link effectively with a range of people will be vital to the success of this role.

We are looking for candidates who have a good knowledge of the volunteering sector, are passionate about supporting disabled people and have the motivation to make a difference.

You will have extensive knowledge of the areas community activity and be able to demonstrate your ability to connect locally and identify volunteering opportunities for people with disabilities, as well as gaps in the local community to develop peer-led group activities.

You’ll be able to demonstrate your knowledge of disability issues, your approach to networking, understanding of the Leonard Cheshire offer, and how you would utilise volunteers to support in the promotion of Leonard Cheshire.

You’ll understand the importance of co-production and the involvement of disabled people in the design of our approach and activities. Have a proven track record in identifying volunteering opportunities within the community, and social care setting, including using corporate and overseas volunteers.

You’ll have experience in working across a geographically spread location, working with multifunctional departments and managers in social care services in identifying activities which could be supported by volunteers within person-centred plans (PCPs) to ensure that volunteer activity is meeting the needs of Leonard Cheshire customers, programmes and services.

You will have;

• empathy with the values and ethos of Leonard Cheshire
• experience of working with disabled people
• experience of volunteer recruitment and selection procedures
• demonstrable experience of supporting managers and staff to optimise the value of volunteers through training, coaching, motivating and developing individual and teams of volunteers as required
• demonstrable understanding of the needs of disabled people, including customer self-advocacy and empowerment
• excellent verbal and written communication and interpersonal skills
• good organisational skills, able to use your initiative, manage workload and to prioritise activities
• ability to work alone and as part of a team
• presentation and event/activity organisation skills
• able to keep accurate records, including use of databases
• able to use standard Microsoft packages, such as Word, Excel, Outlook
• knowledge of health and safety legislation
• able to work flexibly to meet local volunteering needs, (including occasional weekends and evenings)
• able to travel within a given area and occasional overnight stays

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this challenge and the opportunity to make a difference to disabled people.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

Closing date: 29 June 2021

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Job: Fundraising Development Executive / Gweithredwr Datblygiad Codi Arian

Salary:  £20,000 - £22,000

Hours of work: Full time & Permanent (35 hours per week supported by flexible working)

Location: Home-based in Wales with frequent travel to our head office in Cardiff

You’ll need to apply by midnight on 27th June. Shortlisted applicants will be invited to a virtual interview on 1st or 2nd July.  

Are we talking to you?

You’re looking to work for a Third sector organisation proud of its Welsh roots. You want a job that matters and you’re highly motivated by making a difference to the lives of people affected by cancer.

What you’ll be doing

This role is responsible for supporting the Fundraising Development Manager in managing and supporting the development of corporate fundraising, and the expansion of our individual fundraising products and offerings (Regular Giving, Pay Roll Giving, Lottery, Free Wills, and our Christmas Appeal). All with the aim to inspire people to support Tenovus Cancer Care.

You will work closely with the Fundraising Development Manager and the wider fundraising team to ensure we grow income, build, and develop long term relationships with our supporters and aid in the development of new fundraising opportunities, particularly over digital platforms.

Is this the one for you?

If you want to be part of a charity that has big plans and join us in being a leading voice for people affected by cancer in Wales, then we’d love to hear from you.

We could be a good match if your CV shows you’ve:

• Have experience seeking out opportunities to grow fundraising or product portfolios and monitoring the market and sector trends
• Have experience with innovation, development and implementation of project plans, marketing plans and budgets
• Experience of coordinating fundraising products and/ or marketing campaigns

About us

A cancer diagnosis can be frightening and stressful. We can help. We bring expert advice, emotional support and life-saving treatment to the heart of communities. We help cancer patients and their loved ones cope, and our vital research gives hope.

We care about people affected by cancer and we make a real difference to lives. And we need like-minded people just like you to help us make a difference.

Our roles are popular with candidates because we’re a local employer with a good reputation working for a cause people are passionate about.

We’re hardworking and we love what we do. We also offer great benefits which include (pro-rata for part-time roles): 

• Agile working
• 35 pro rata’d days holiday per year (including bank holidays) increases with length of service
• Occupational sick pay
• Contributory pension scheme
• Family friendly policies

Recruitment Process

Please apply with your CV and covering letter addressing the criteria stated in the Person Specification via the Tenovus Cancer Care website by midnight 27th June

You can find a copy of our Job Description and Person Specification on our website 

For more information or assistance during the application process, please contact Sion Edwards, Head of Fundraising -  Email can be found on our website 

Tenovus Cancer Care is passionate about equality and diversity.  As part of our cultural commitment, we welcome applications from all backgrounds and sections of the community. With Disability Confidence important to how we support and inspire people we welcome applications from people with a disability and will adjust our recruitment processes where we can.

Because we have a lot of applications for our roles, we’re not able to provide feedback to candidates who aren’t progressed to interview stage. Sometimes we may also need to close the vacancy for applications early due to the popularity of our advertised roles.

If you are looking for your next career challenge, we'd love to hear from you.

Your Personal Data

• We’re committed to being transparent about how we collect and use data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice on our Work for us page on the Tenovus Cancer Care website.