Job purpose

• To support the overall marketing efforts of Debt Free London.
• To support and continue to build brand continuity and brand voice amongst our partners and within Debt Free London.
• To use our data insights to help promote our service and share our learning.

For further information and to apply, please visit our website via the Apply button.

Closing date: Midday on 31 May 2022.

Fundraising & Commercial Marketing Manager

• Home Based with some travel to Head Office required
• Up to £42,000 based on experience
• 35 hours over 5 days per week

The role

In this new role you’ll have a hands-on role in managing ambitious campaigns to deliver against fundraising and commercial sales objectives, covering all aspects of marketing (digital and physical, including brand management), supporter comms, website and social media including development and delivery of creative ideas and concepts.

You’ll have a good understanding of what works for fundraising, but an open and inquisitive mind and a desire to test, learn and scale develop new concepts for an untraditional charity audience (the automotive industry). You’ll have the opportunity to share and grow your own ideas as part of an exciting team on the journey towards ‘great fundraising’.

Key points

• You’ll be a team player who thrives in an agile, ambitious environment
• You’ll be happy sharing your own thoughts and ideas, and working to bring them to life
• You’ll be delivering compelling marketing activity that furthers Ben’s ambition and strengthens its ability to deliver on its mission
• You’ll work across the full range of B2B products and services, ensuring pricing, positioning and marketing activities are aligned for maximum impact
• You’ll be responsible for overall brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, BenBall, BenWell etc.)
• You’ll deliver a consistent, high-quality service to all stakeholders, ensuring an experience which often exceeds expectations and delivers the optimum customer satisfaction

Benefits

• A minimum of 33 days, inclusive of Bank Holidays and subject to increase with the length of service.
• Contributory pension scheme – matched at 4%.
• Life assurance 3 x basic annual salary.
• Access to Perkbox, employee benefits platforms, offering free perks and discounts with hundreds of companies and deals available. 
• Enhance Maternity/ paternity Pay
• Employee Assistance Programmes.
• Wellbeing support including access to mental health digital platforms.
• Long Service Recognition.
• Personal Development.
• Rewards and Incentives.
• Free car parking

About Ben

Ben is an independent charity and dedicated partner to the automotive industry, providing support for life for its people and their family dependents. Ben is focused on delivering care and support to enable total health & wellbeing through working and later life.

Ben provides free and confidential advice and support focused on the main areas of peoples’ health and wellbeing: financial, physical, mental and social, supporting people at whatever stage of life. Everyone who works, or has worked, in the automotive industry can access Ben's support.

By working in partnership with automotive industry companies, Ben can help them to support their people through life’s challenges and build a stronger, more resilient automotive industry. Ben is dedicated to working closely with employers to help support their people, and therefore the industry as a whole.

Apply now

If this describes you, and you are ambitious and motivated and want to make a positive difference to people’s lives, get in touch with us.

Hybrid (London & Remote)

Save the Children has an exciting opportunity for a collaborative, analytical and influential Digital Analyst with a proven record of working with senior stakeholders and using their influence to drive outcomes.

• Do you have experience working with Adobe Analytics or Google Analytics?
• Would you thrive at the chance to bring a company slightly behind the times into a supporter-focused digital arena, allowing you to build your stakeholder management and influence change skills?
• Are you motivated by our vision of creating a world where every child doesn't just survive but thrives and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Save the Children exists to help every child get the chance of a future they deserve. In more than 100 countries, including the UK, we make sure children stay safe, healthy, and learning – finding new ways to reach children who need us most, no matter where they are growing up. For over a century, we have stood up for children's rights and made sure their voices are heard.  With children, for children, we change the future for good.

Job Purpose

We are looking for an experienced individual to join us as a Digital Analyst and conduct analytical and data interpretative work on behalf of Save the Children's marketing and digital functions. Lead on analysis projects acting as the primary point of contact for clients in our marketing, fundraising and campaigning teams throughout the project lifecycle from briefing through selection, data preparation, analysis, presentation and delivery.

As a Digital Analyst, you will use your deep analysis skills to enable marketing, fundraising and campaign teams to develop effective marketing strategies and activities. In addition, you will:

• Ensure our digital tracking is robust and create accurate data to measure our campaigns
• Help embed a data-driven approach to marketing, fundraising and campaigning
• Apply your knowledge of digital marketing channels, metrics and strategies to formulate valuable and impactful data insights.

Person Profile

To be successful, you will have practical experience applying digital analysis techniques in a commercial context, for example, CRO (conversion rate optimisation), A/B testing and statistical significance, report building across multiple channels and interpretation of complex data into actionable outcomes. Experience working with a website clickstream analytics tool (for example, Adobe Analytics or Google Analytics) is essential. Specific knowledge of Adobe Analytics is preferable. In addition, you will have:

• Advanced ability in using Microsoft Excel to summarise and graphically represent data. It would be advantageous also to know Microsoft Power BI
• Experience working with a Tag Management solution (for example, Google Tag Manager or DTM). It is preferable to have experience working with DTM
• Experience in working with the third-party reporting systems of critical social and digital advertising platforms (for example, Facebook Insights, Doubleclick)
• Proven ability to extract meaning and recommend action items from data, not just reporting numbers and metrics.

Aptitude

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

We are looking for a Digital Engagement Specialist to support the delivery of Battersea's high-impact email and SMS engagement strategies and growing campaign output by leading on cross-audience digital communication planning and reporting. Leverage campaign and audience insights cross the supporter base to best overall effect, ensuring maximum ROI and supporter lifetime value alongside a best-in-class supporter experience.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Digital team

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for a minimum of 50% of your working week.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Thursday 26 May 2022

Interview date(s): Monday 06 June 2022

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

We’re looking for a confident, motivated self-starter to manage all core RSA social media channels (including strategy alignment, optimisation, scheduling and planning). You will also set up and manage cross-marketing activity within the RSA (ensuring cross-promotion between events, podcasts, magazine, our London for-hire venue and more), and support with wider marketing team campaigns and projects.

Key skills we’re looking for are:
• Strong experience managing a range of social media platforms and optimising for impact.
• Experience working in a digital communications and/or marketing team(s).
• Experience working with agencies and cross-organisational teams.
• Excellent time management and project management skills with an ability to multi-task across a range of deadlines.

If the applicant is based in London, this role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days. For candidates not based in London, we offer remote working, however applicants should be prepared to occasionally visit the London office when appropriate.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

To find out more about this role, please download our job pack below or visit our website.

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 18 May 2022. Interviews are expected to take place on a rolling basis, including before the closing date.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

About Us

We are the RSA. The royal society for arts, manufactures and commerce. We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

To achieve this, we ask everyone – our staff, our Fellowship, our collaborators, our partners and wider society – to commit to our values and world view and strive to achieve genuine positive impact in our lives.

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We are looking for a Digital Engagement Officer to plan and deliver high impact digital communications, with a focus on email, from lead generation and conversion through to retention and reactivation. Ensure supporters are engaged across a range of financial and non-financial touchpoints, building greater understanding of Battersea’s vision and mission and leading to improved ROI and customer lifetime value.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Digital team

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for a minimum of 50% of your working week.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Thursday 26 May 2022

Interview date(s): Wednesday 01 June 2022

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

We have an exciting opportunity for a Ecommerce Manager to join our team based in Lancing (hybid working available). We will offer you a competitive salary of £42,973 per annum.

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Ecommerce Manager Role:

We are rejuvenating the team post pandemic, during the past year we have pivoted the business from a B2B Wholesaler to a direct to customer model, with huge untapped potential for growth. This role is an opportunity to deliver career defining LFL’s and KPIs. We are a close knit, small team who work in a fast paced, agile way. You will be empowered to make decisions and learn fast.

You will lead a brand new and growing team, while being an integral part of a dynamic management team fully accountable for running this mid-sized business. The business is growing and the structure is regularly reviewed so plenty of opportunity for progression.

The Ecommerce Manager will be responsible for the day-to-day management of the Scout Store websites, trading them effectively, optimising user journeys, and aligning efforts with the Marketing and Customer Service team. The Ecommerce Manager will use data and other engagement tools to brief optimisations into the development and design teams to ensure high conversion, a higher average order value and engagement. The Ecommerce Manager will have strong commercial acumen, be data passionate, and have great attention to detail.

Key responsibilities as our Ecommerce Manager:

- Develop, Own, administer and engage the business on the overall long-term Ecommerce Strategy. 
- Product data management - ensure that all product data is on the websites sites including images, descriptions, product detail, and prices.
- Manage the overall critical path to get product information and photography on to the site on time and ensure all involved teams within the business are aware of deadlines.
- Online Product Management – Ensure that products are merchandised while ensuring that products are simple to find, but yet maximising sale opportunities.
- Ensure that all the back end office work is done to maximise merchandising opportunities
- Online sales budget control and forecasting – identify and report on trends in trading performance and develop sales forecasts for peak trading periods online.
- Web Analytics – monitor and measure site performance, while using this to make recommendation and improve performance.
- Measure online conversion and identify tactics internally and with development team to improve conversion rates

What we are looking for in our Ecommerce Manager:

- Experience in an Ecommerce environment at Management level.
- Strong leadership experience.
- Ideally experience of B2B Ecommerce, but not essential.
- Experience of PPC, Google Analytics.
- Must have strategy and delivery experience.
- Experience of project\product management.
- Commercially minded individual
- Technical experience with ecommerce platforms.
- Knowledge of digital marketing channels.

What we can offer you as our Ecommerce Manager:

- 25 days holiday and going up to 28 days after 2 years’ service and 32 days after 5 years’ service
- Additional holidays between Christmas & New Year
- Life Assurance
- Simply Health Scheme
- Generous Pension Scheme
- Free car parking

We are proud to be a family-friendly employer and offer…

- Up to four personal days paid leave a year
- Maternity/Paternity Leave
- Childcare Vouchers
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave

Closing date: TBC

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

This role coordinates AOP social media activity, member email communications, and supports the Marketing Manager on a wide variety of marketing and member communications projects.

It is a new position, providing key support role in the busy communications team, liaising with departments across the AOP to ensure all our marketing and communications to members are delivered to a high standard across a variety of platforms.

It’s an exciting time to join the AOP as we seek new ways to engage and listen to our members in preparation for a new five-year strategy beginning in 2023.  You will be very hands-on when working on the day-to-day marketing channels, predominantly using email and social media to reach members but will also have the scope to support the Marketing Manager in other areas including SMS, web content, print and digital advertising, online publications, events, and brand identity.

We would love to hear from you if you have at least two years’ experience in a similar marketing or communications role, ideally within a not-for-profit, healthcare, government, or membership organisation.

You should have demonstrable experience in using an email marketing platform, of summarizing complex original source material to create compelling content for a variety of audiences, as well as growing engagement with social media channels, particularly Instagram.

Having some experience of delivering event marketing and working with freelance or agency designers on creative digital and print projects is desirable.

The role is expected to start in mid-July.

upReach is an award-winning social mobility charity supporting less-advantaged students to secure graduate jobs in sectors including Consulting, Government & Public Sector, Law and Technology. We deliver a comprehensive programme of professional development to 3000 students, working in close partnership with leading employers such as Civil Service, Accenture, Goldman Sachs, PwC and Slaughter and May.

upReach is seeking to hire a Product Manager. This is an exciting opportunity to directly manage and drive the growth of our contextual recruitment platform, REALrating. This role would suit individuals with previous experience in project/product management or relevant experience working within a product team (as a developer, product designer or other tech roles), and experience operating in a fast paced environment. 

Product Manager: This individual will have oversight of upReach’s contextual recruitment platform, REALrating, which helps hiring managers at leading student employers understand the true potential of their applicants by assessing the context in which they studied. In addition you will manage the supplier relationship with our web development partner and their team of developers. 

Key Information

Role: Product Manager 
Location: Bristol, London, Manchester, Nottingham, or Newcastle
Hours: 40 hours per week, 9am - 6pm
Start date: ASAP
Duration: Permanent
Reporting to: Head of Product
Salary: £28,500 to £36,000 per annum if based in London. £27,000 - £34,000 if based in Bristol, Manchester, Nottingham or Newcastle. Staff in all locations also receive a £312 yearly tax-free WFH allowance.

Application deadline: 9am on Friday 20th May 2022.
Early applications are encouraged, as we will assess applications on an ongoing basis and may interview and appoint before the deadline.

Core responsibilities of the role will include:

Product Development

• Manage the product development process (from ideation to deployment), including the incident management process, of REALrating.

• Collaborate with a variety of stakeholders in the charity to identify technology solutions to operational challenges and consider the ‘user view’ when designing new platform enhancements.

• Produce briefs to provide direction and context to our developers who are creating changes and patches for our platforms.

• Design mockups for User Interfaces for visual changes to the REALrating form (both integrated and non-integrated solutions). 

• Manage the brief-to-deployment process of a number of product releases, providing clear instruction and timely support to our Developers with questions and queries relating to their sprint task.

• Conduct User Acceptance Testing to ensure a high level of quality for all changes that we produce.

• Work with Applicant Tracking Systems to manage the integration of REALrating in to more platforms.

Product Strategy

• Support on establishing product strategy and operating plan, working closely with the Head of Product and Leadership Team to establish KPIs, vision and product roadmap, identifying interdependencies and risks.

• Working closely with the Director of Development, Head of Product and Head of Strategy to develop the commercial strategy for REALrating in order to best achieve our 'double benefit' approach.

• Establish KPI reporting processes to report on progress to the leadership team, including risks, actions, issues and dependencies.

• Conducting competitor analysis and keeping abreast of trends in the tech and social mobility fields to adapt REALrating’s product strategy and roadmap accordingly.

Product Growth

• Support the Employer Partnerships team to build a partnerships pipeline for REALrating

• Work closely with Business Development Manager to pitch to new prospective partners, becoming the subject matter expert for REALrating and contextual recruitment internally

• Provide ongoing tech support to REALrating partners, ensuring smooth onboarding and timely delivery of tech solutions to address user queries.

Person Specification

This position would be suited to individuals who are committed to upReach’s mission and have an understanding of, and empathy with, the challenges facing those from lower socio-economic backgrounds.

To be successful, it is anticipated that you would have some experience within product management. The ideal candidate will be proactive, resilient and used to managing competing priorities within a varied workload. They should have an eye for detail and be a keen problem solver with a willingness to perform varying duties depending on the shifting needs of the charity.

Essential Skills/Experience:

1. Experience working in a fast-paced environment and working independently to find solutions to problems

2. Knowledge of the world of tech capabilities and how tech can be used to solve issues

3. Experience working with developers and product designers

4. Experience of drafting user stories and development briefs

5. Experience with client-facing activity (e.g. pitching and reporting)

6. Experience in managing competing priorities whilst maintaining an exceptional eye for detail, including ability to identify tech bugs and anticipate future issues

7. Strong project management and problem solving skills, in addition to superb
   organisational skills to manage a varied workload

8. University degree (2:1 or higher)* in any discipline, or equivalent experience

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

1. Knowledge of AGILE, Kanban, Scrum or other product management frameworks

2. Knowledge of UX/UI design principles

3. Knowledge of GDPR legislation and regulations

4. Familiarity with Trello, G Suite and Zoom video conferencing software

5. Experience in managing supplier relationships

We’re looking for an Online Community Manager to facilitate and moderate online participation in action-orientated online Fellows’ (our members) spaces. You will be the ‘public face’ online within the community platforms and develop and follow a communication strategy to support RSA objectives. You will balance the fluctuating day-to-day demands of community management with longer-term project and development planning.

Key skills we’re looking for are:
• Experience of online community management using forums, event-based applications and an ability to post and formatting compelling content is essential.
• Online copywriting, copy-editing and publishing of content within online community platforms and webpages
• Excellent digital communication skills
• Excellent interpersonal skills to communicate with multiple stakeholders in a complex organisation
• Ability to quickly learn new systems
• Experience of supporting community projects with clear scopes, planning and delivery
• Aligned with the RSA’s core values

This role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

To find out more about this role, please download our job pack below or visit our website.

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 18 May 2022. Interviews are expected to take place on 25 May.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

About Us

We are the RSA. The royal society for arts, manufactures and commerce. We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

To achieve this, we ask everyone – our staff, our Fellowship, our collaborators, our partners and wider society – to commit to our values and world view, and strive to achieve genuine positive impact in our lives. This isn’t something we can achieve overnight. But we are asking you to join us all on this journey. The commitment you make now, is a commitment to be with us, to shape us, to challenge us, and to stimulate us all, to find better ways of thinking, acting and delivering change.

It represents the pact you sign when you join us. A pact that represents everything we do, every decision we make, and every action we take.

And it represents how we act. In a way that represents our values, with rigour and proven processes. A relentless spirit. Open minds, and an open door.

We bring to life our Commit to Impact brand idea through every organisational touchpoint, so we can ask everyone who interacts with us: will you?

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

Role Title: Regional Manager

Reports to: Head of Region

Direct Reports: Customer Success Managers

Location: North East and North West

Salary (FTE): £42,000-£48,000 + OTE (dependant on experience)

A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK.

Working in partnership with the NHS and local authorities, we are already the UK’s largest digital mental health platform for young people aged 10-25. We are now rapidly expanding into supporting the UK adult population, providing corporate solutions to help build mentally healthy businesses, and expanding internationally.

We are looking for a driven and passionate Regional Manager who will immerse themselves in their own region promoting the amazing outcomes that Kooth services. These positions will play an essential part in Kooth’s growth strategy in our children and adult service platforms.

As the NHS providers and commissioning structures reconfigure into Integrated Care Systems (ICS), Kooth sees the value in establishing a regional contract and relationship management which complements the ICS and Health Boards across the UK.

The Regional Manager will report to a new Head of Region and be part of a wider leadership team within the Commercial Team. The Regional Manager will have responsibility for external strategic relationships, existing contract delivery and new business development opportunities across the region.

Role Purpose:

• Under the supervision of the Head of Region, you will be line managing Customer Success Managers to ensure Kooth contracts are being actively monitored, evaluated and managed in line with the contracts and supports successful renewals.
• Understanding the ICS structure and governance including strategic objectives within Mental Health Trusts and Provider Collaboratives
• Establishing, developing and leading on identifying and managing key commissioner and stakeholder relationships across the ICS structures within the region
• Promoting the work of our services and developing new opportunities for growth and expansion across the region in line with strategic targets,
• Working strategically with commissioners and relevant Customer Success Managers, responsible for accurate evaluation and reporting on our services and performance, and identifying ways we can improve on our delivery
• Working hand in hand with Business Development Managers on the confirmation of renewals and securing uplifts through proposals and tenders; meeting or exceeding quarterly and annual targets.
• Working with other Regional Managers and with the Commercial team senior management to develop and maintain best in class proactive customer success standards and embed them in their teams and hold them to account
• Individual performance management for Customer Success Managers
• Close collaboration with the Head of Promotion and Engagement and the Engagement Team Leader in the region, ensuring the relevant Customer Success Manager is supporting the promotional efforts and that the local projects are delivering well in their location, and evaluating/reporting on their overall performance.
• Staying abreast with mental health strategy reports, developments in the field of children, young people and adults in mental health, and having a clear grasp of the agenda driving our customers/commissioners.
• Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.

Values Match /Person Specification

Willing to work alongside each other

Consistently thinks about how their work can help and support commissioners and providers to develop solutions to mental health that deliver better outcomes for service users

Flexible

Always open, transparent and responsive in supporting commissioners and companies with their needs and objectives

Compassionate

Being thoughtful and collaborative with commissioners and with Kooth colleagues to ensure the widest audience can access our services

Committed

Fully engaged and acting on our own initiative to find opportunities to increase the scope of our online mental health services.

Safe

Supporting a safe environment for you and Kooth colleagues to work in and for service users to access.

PERSON SPECIFICATION

• Experience of successfully identifying and nurturing new sales opportunities including tenders successfully turning them into service contracts specifically in healthcare sector
• Experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
• Appetite to meet and exceed new sales and growth in accounts targets and evidence of working in a team to develop and implement business growth strategies and campaigns
• Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
• Knowledge and understanding of the changing commissioning landscape and the impact on mental health and social care services
• Ability to liaise and network with a range of partner agencies across the statutory, independent and charitable sectors
• Work in a way that engages positively with issues of diversity and difference.
• Develop and deliver presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
• Experience of using computerised systems at a high-level including Microsoft, G-suite, Salesforce, Slack or experience of using similar systems at a high-level and ability to adapt and learn

Position subject to a successful disclosure and barring check as part of the recruitment process

Benefits

28 days (plus Public Holidays)

Yearly professional training programmes structured around you

Pension contributions

Remote Working

Healthshield Care plan

EAP programme, 24/7 Telephone Mental Health & GP

Annual company share option awards

Life Assurance (up to four times the amount of your annual salary)

Cycle to Work Scheme

Incapacity Income Protection

36% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Innovations for Learning (IFL) is a charity focused on using technology to close this literacy gap through a unique online reading support programme called TutorMate. 

About Innovations for Learning UK

Innovations for Learning (IfL) is a small but growing charity, which is working to ensure that every child in the UK acquires the literacy skills they need for their to thrive and fulfil their potential. Many children fall behind with reading simply because they lack the opportunity to practise. TutorMate addresses this problem by using a bespoke internet platform to pair volunteer tutors from corporate organisations with struggling pupils. TutorMate has been proven to improve the literacy outcomes, confidence and reading enjoyment of young children from disadvantaged backgrounds.

Our model is to partner with local and national businesses which recruit their own employees as volunteer readers and provide funding for the programme. TutorMate pairs struggling children (5- to 7-year-olds) with adult volunteers who use a bespoke internet platform and a voice connection to link – from their workplace or home – to a dedicated classroom laptop for 30 minutes a week, during the school day, over an entire academic year.  Up to ten children in each Year 1 or Year 2 class participate, giving the programme a reach and scale that no school is able to achieve with parent or community volunteers.

We have set ourselves an ambitious target of supporting 4,000 children by 2024 and this role, with responsibility for stewarding and nurturing our existing corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target.

About the role

Are you looking for a new challenge? Are you proactive, self-motivated and keen to develop your influencing and communication skills to help us retain, grow and unlock partnerships for the benefit of disadvantaged children?

This new role is an exciting opportunity for someone to make their mark in a fast-growing charity.  You will be responsible for retaining, nurturing and growing our existing, diverse portfolio of 70+  corporate partnerships. You will maximise corporate income and deliver excellent partnership stewardship and a great supporter experience. You will play a lead role in the annual partnership renewal process, spotting opportunities to increase partner engagement and proactively identifying ways to unlock additional income. You will also have some responsibility for onboarding new partners, in collaboration with the Tutor Support Team.

Reporting to the Executive Director, who you will support to manage the highest value partners, you will work closely with our Business Development Manager and Marketing and Communications Manager.

For full details please see the attached Job Specification.

This role is ideal for someone home-based with the ability to travel to occasional meetings. Working days can be arranged flexibly and can be offered as a 4 or 5 day per week opportunity.

The London Irish Centre has developed a new volunteering strategy, building on a proud history of volunteering in the London Irish community. We have 130 volunteers providing support in roles as varied as advice & information, befriending, event support for the culture programme, the library, office admin, specialist expertise, marketing & communications, and our Community Development activities including the café. The key purpose of this very important role is to make the London Irish Centre a leader in the investment of volunteers.

The postholder will be responsible for embedding volunteering across the organisation and for promoting volunteering and raising awareness of the value of volunteers both internally and externally. Working closely with the entire team, the role will support and develop volunteer involvement and contribution in new ways, making best use of people’s motivations and skills in line with the London Irish Centre’s strategic objectives.

ABOUT THE LIC

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London.

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage Black, Asian, minority ethnic and disabled applicants, valuing the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

In this role you will work closely with the Commercial Marketing Officer and the Customer Experience team to oversee all marketing activity for our outdoor learning provision, Avon Tyrrell. You will develop and deliver a full scale marketing strategy to increase brand awareness, promote Outdoor Learning and increase income. You will be responsible for reaching new and existing audiences through both traditional and digital marketing activities, leading innovative marketing campaigns and supporting your direct report the Commercial Marketing Officer. The right candidate for this role will have a mixture of B2B and B2C marketing experience, a creative flair and interest in all things digital.

This is an exciting and busy time to be joining UK Youth as we head into year 2 of our new strategy and transform the way we work to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. As a result,  we are recruiting for a number of new roles designed to enable the organisation to grow, improve our ways of working and enable us to deliver our ambitious 2025 strategic plan.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes, to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer, and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation, including Black, Asian, minority ethnic groups, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.

· Flexible/Agile Working

· 27 days annual leave plus bank holidays

· Pension scheme (currently UK Youth match employee contributions up to 5%)

· Membership of our life insurance scheme which would pay-out up to 4 times your salary

· Employee Assistance Programme to support employees both professionally and personally

· 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

· CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system (provided by Applied)

· Closing date for applications will be 11:59pm on Monday 30th May

· First round interviews are due to take place TBC

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

As part of the recruitment process, UK Youth will be gathering and uses certain information about you. For further information regarding this, please review our Data Protection Privacy Notice which explains what data of yours we process and how we use it.