Digital platforms manager jobs in Birmingham

Holding significant influence in raising funds for support; fuelling prayer for crisis response and lasting impact with projects that strengthen communities and break the cycle of poverty; championing Operation Christmas Child and outreach programmes like God Loves You.

We are seeking an experienced Senior Communications Manager to lead our communications department and promote the work of Samaritan’s Purse and the Billy Graham Evangelistic Association across all platforms.

We will require a minimum of two interviews, one of which will be in person. We will also require a presentation to be delivered as part of the recruitment and selection process.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

We’re looking for an ambitious, forward-thinking Head of Data & Analytics to lead a transformative agenda where data, AI and emerging technologies directly improve real-world outcomes. This is a rare opportunity to take full ownership of an enterprise data strategy within a complex, regulated environment leveraging analytics, automation and AI to drive better clinical, operational and commercial decisions.

The Role

As a key member of the senior leadership team, you will define and deliver a modern, scalable data strategy turning data into a true business asset. You’ll oversee reporting, governance, architecture and advanced analytics, ensuring data is trusted, accessible and impactful across the organisation.

You will lead the evolution of data platforms and capabilities, championing innovation across AI, automation and emerging technologies future-proofing the organisation’s digital ecosystem.

What You’ll Bring

• Proven leadership experience in data & analytics within healthcare or a regulated/charity setting
• Strong track record delivering insightful reporting and measurable business outcomes
• Deep technical understanding of modern data platforms, architecture and AI
• Experience building scalable, future-ready data capabilities
• Confidence operating at executive level with exceptional stakeholder engagement skills
• Expertise in vendor and partner management to maximise value
• A detail-oriented mindset, balancing strategic vision with operational delivery

Why This Role?

You won’t just be building dashboards, you’ll be shaping strategy, influencing decisions and delivering outcomes that matter. You’ll work at the intersection of data, technology and human impact, helping to create smarter services and better experiences.

If you are a confident, forward-facing leader who thrives on turning complex data challenges into real-world solutions and you’re excited by the potential of AI, automation and innovation, this is your opportunity to lead meaningful change.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.

Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.

We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.

About Overcoming MS

Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.

Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.

Our vision is a world where everyone with MS has the information, confidence and support they need to live well.

Job summary

The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings. 

Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS. 

Key responsibilities and duties: 
The role comprises the following key areas of responsibility: 

Communication and campaign creation 

• Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust. 

• Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.

• Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives. 

• Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement 

• Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.

• Ability to communicate complex or sensitive information in a clear, accessible and empathetic way. 

• Understanding of inclusive and accessible communications best practice. 

Using results to drive change 

• Use audience insight, analytics and user behaviour to shape campaigns and improve engagement. 

• Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation. 

• Contribute to Marcomms evaluation on performance and impact. 

Storytelling and Community voices  

• Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories. 

• Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed. 

• Identify opportunities to amplify community voices across campaigns, fundraising and communications. 

• Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community. 

Social media and content creation 

• Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising. 

• Ensure that we are using the best tools and techniques by staying up to date with trends. 

• Monitor social media, ensuring prompt and accurate responses to enquiries. 

• Use analytics to constantly optimise our social media impact. 

• Ensure content is accessible, audience-led and aligned with best practice in health communication. 

• Support content development across both digital and print communications where required. 

• Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences. 

• Build and nurture relationships with celebrity ambassadors, influencers and public supporters. 

Email marketing 

• Develop content for email marketing, including for fundraising and events campaigns. 

• Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message. 

• Use audience segmentation and personalisation to support campaigns. 

• Use analytics to identify ways to constantly optimise our email impact. 

Community Engagement 

• Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice. 

• Support online events and drive positive engagement opportunities.

Brand communication 

• Ensuring all activity aligns with brand priorities. 

• Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.  

• Ensuring all media and communications guidelines/policies are followed and kept updated. 

• Sharing best practice with the wider organisation and continuing professional development.

Creative skills 

• Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.

• Develop clear briefs and oversee production of high-quality digital and printed communications materials. 

• Create engaging collateral through design software.

• Edit small amounts of audio or video (desirable). 

• Support content development across both digital and print communications where required. 

PR and Media 

• Support the Head of Communications, Marketing and Digital with media relations through press releases and statements. 

• Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners. 

 
PERSON SPECIFICATION 

• Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively

• A keen eye for detail with a consistently high quality of work output.

• Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.

• Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.

• Excellent writing, editing and communication skills for social media, web, email and PR.

• An understanding of how communications affect and engage audiences.

• An ability to communicate in an inclusive way with diverse audiences.

• Experience in managing and optimising website content, with strong on-page SEO skills.

• Confident using email marketing and social scheduling

• Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools. 

• Skills in creative content development, such as audio, video and photo editing. 

• Interest in wellbeing 

• Experience managing external suppliers, freelancers or creative agencies (desirable) 

• Experience working in the charity, health or wellbeing sector. (desirable) 

• Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided). 

 
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working  at Overcoming MS.

Application timeline:

Close date: until 9am Monday 15th June

First round interviews: 18th and 19th June, online via Microsoft Teams

Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation

Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.

Key responsibilities

Data management and quality

• Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
• Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
• Help to develop and embed clear processes for data entry, data storage, data management and reporting.
• Support colleagues to use agreed systems, templates and processes consistently.
• Identify gaps, issues or risks in current data processes and recommend practical improvements.
• Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.

CRM, systems and data flows

• Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
• Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
• Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
• Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
• Support the management of mailing lists, audience records, campaign data and supporter information.
• Work with system providers or external support where required to resolve issues and improve processes.

 Email marketing, audience journeys and segmentation

• Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
• Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
• Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
• Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
• Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.

Website and Promise page administration

• Administer and support the data processes linked to the White Ribbon Promise page on the website.
• Ensure that Promise data is captured, stored, monitored and reported accurately.
• Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
• Support reporting on Promise activity, website forms and other key digital engagement points.

Reporting, insight and analytics

• Produce regular reports and dashboards for trustees, managers and staff.
• Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
• Use data to identify trends, risks, gaps and opportunities.
• Present findings clearly and accessibly for colleagues with different levels of confidence using data.
• Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
• Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
• Help colleagues use data to make informed decisions and improve activity across the organisation.

Surveys, monitoring and evaluation

• Support the development of practical monitoring and evaluation systems across the organisation.
• Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
• Draw out clear findings and recommendations from survey data and feedback.
• Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
• Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.

Organisational support

• Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
• Provide guidance and support to staff on data processes, reporting and audience management.
• Contribute to a culture where data is used confidently, ethically and effectively.
• Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
• Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.

Note: this is a new role and the job description may change as the role develops.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are seeking a Website and Marketing Manager to join our Acquisition Marketing team. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and proactively drive growth while keeping focused on our mission to feed hungry children. 

The Website and Marketing Manager drives online growth through the development and implementation of a dynamic website strategy, designed to attract new supporters and generate income for Mary’s Meals’ school meals programme. 

The role leads the optimisation and performance of the Mary’s Meals UK website – ensuring it is user-friendly, accessible, on-brand, and supports our organisational fundraising objectives. The role will oversee the day-to-day front-end management of the UK website, working with our content team to make sure we have quality storytelling content that converts. The Manager also collaborates with internal stakeholders to develop our digital donation platform, helping to refine the donation journey and user experience to improve conversion rates. The role will also manage our online shop growing the revenue from this channel. 

The Website and Marketing Manager will lead on the technical and content SEO/GEO strategy, working with cross organisational teams and Mary’s Meals International to achieve significant growth in traffic to our website. 

Ensuring that our values led approach remains central is essential as is harnessing technology and good fundraising practice. 

Working in the Acquisition Marketing team, this is a collaborative role working side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling and marketing expertise, robust supporter journeys will be created, ensuring they are effective at bringing in new donors.

The role will also work closely with our Data Intelligence and CRM team, as a key stakeholder in the technical development of the website, to help deliver data driven decision making which will help grow the Mary’s Meals movement. 

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 10 June 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: If you have any special requirements or adjustments before an interview, please let us know.

Job Roles:

Ronald McDonald House UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House UK owned mass participation events, supporting sustainable, diversified income growth.

Key Responsibilities:

Event strategy and planning

• Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives
• Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income
• To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement and wider Engagement Directorate

Event delivery and logistics

• Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution
• Ensure all events are delivered to a high standard, providing an exceptional experience for supporters

Supporter engagement and stewardship

• Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys
• Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention
• Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity

Marketing and promotion

• Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital Engagement team to maximise participation and net return
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes

Monitoring and evaluation

• Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets
• Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience
• Produce regular performance reports and insights for internal stakeholders

Collaboration and partnership

• Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery
• Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers, and third party event organisers

Skills & Experience:

Essential

• A proven track record of excellent management of an event portfolio to meet income and acquisition targets
• Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income
• Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
• Line management and team development experience
• Knowledge of health and safety, risk management in event delivery and fundraising compliance

Desirable

• Experience of virtual fundraising and development of new events
• Ability to plan, prioritise and balance a busy and varied workload
• Familiarity with digital fundraising platforms and Microsoft Dynamics
• Experience supporting innovation or new product development, working with agencies to deliver new fundraising products

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

The On Demand Shift Manager provides operational leadership, clinical oversight and shift coordination for the On Demand bereavement support services which operate Mondays through Fridays 8am to 8pm. The role ensures that children, young people, and adults receive timely, safe and compassionate responses to bereavement needs through digital and on-demand channels.

In addition to line managing the On Demand Bereavement Specialists, the post holder also works on shift as part of the delivery rota to support the team directly, provide real-time guidance, and covers frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care. The post holder will work closely with the Head of On Demand Services to ensure that On Demand Services remain responsive, trauma-informed and aligned with best practice and organisational priorities.

Main Responsibilities

Leadership and Management

· Lead and coordinate daily On Demand service operations to ensure timely and effective response to live support requests

· Working closely with the other On Demand Shift Managers, manage team rotas, shift allocations, and cover arrangements to maintain consistent staffing and service continuity

· Provide real-time oversight during active service hours, offering guidance on case complexity, prioritisation and risk management

· Work on shift as part of service delivery to provide direct bereavement support, model best practice and ensure adequate cover during periods of high demand or staff absence

· Ensure service efficiency through proactive communication, timely handovers, and smooth transitions between shifts

· Support the Head of On Demand Services in monitoring resourcing, workflows and performance metrics

·  Offer live, on-shift supervision and mentorship to On Demand Bereavement Specialists, ensuring quality and consistency of interventions

· Support staff in making safe, informed, and trauma-sensitive decisions in line with organisational safeguarding policies

· Provide clinical leadership for the On Demand Bereavement Specialists on shift, offering case consultation and decision-making support particularly in high-risk, ethically complex or emotionally intense presentations

· Hold clinical responsibility for the most complex service users on shift, supporting staff to formulate risk, decide on interventions, and coordinate onward referrals or emergency responses in line with organisational policies and processional codes of ethics

· Model high standards of clinical thinking, boundaries and self-care, supporting staff and volunteers to manage vicarious trauma, moral distress and the emotional impact of working on an On Demand service

· Facilitate reflective debriefing following challenging or traumatic cases to maintain staff wellbeing and service stability

· Ensure all support aligns with the NICE (2004) Level 2 psychological intervention framework and current evidence-based practice

· Foster a compassionate, psychologically safe team culture that prioritises practitioner wellbeing, resilience, vicarious trauma awareness and continuous learning from service delivery

· Collaborate with the Head of On Demand Services on workforce planning, recruitment, induction and succession to maintain service resilience and capacity

Communication and Relationships

· Communicate clearly and sensitively within the organisation and with external partners, including parents, carers and professionals across social care, education, health and mental health services (i.e. schools, social services, CAMHS, CMHTs and/or GPs)

· Provide clear, supportive and trauma-informed communication to bereaved children, young people and adults during live shifts, adapting approach to age, crisis level and digital medium

· Offer real-time guidance, debriefing and constructive feedback to On Demand Bereavement Specialists during shifts, promoting consistent standards and shared learning

· Build collaborative relationships with internal teams and external stakeholders to support integrated care pathways

· Communicate effectively with the Head of On Demand Services and senior leadership on shift incidents, risks, service pressures and quality improvements, escalating appropriately

· Handle sensitive feedback, complaints and critical incidents with empathy, transparency and solution focus, maintaining trust with internal and external stakeholders

· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties

· Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families

· Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults

· Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support

· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

Knowledge, training and experience

· Assess and engage in interventions with children, young people and/or adults in accordance with best practice

· Complete comprehensive psychosocial assessments which include assessments of risk and determining appropriate level of response/intervention

· Deliver targeted pre/post bereavement support and interventions utilising a range of therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework

· Advanced understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults

· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct

· Maintain knowledge about current, evidence-based practice

· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies

· Demonstrate knowledge of all relevant policies and procedures

· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate

· Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery

· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities

Analytical and judgment skills

· Strong ability to make rapid, sound clinical and safeguarding judgments during live shifts, assessing risk, prioritising cases and deciding on immediate interventions or escalations

· Analyse real-time service data to optimise shift deployment, identify trends and recommend operational improvements

· Alongside the Head of On Demand Services critically evaluate team performance, recordings, transcripts and audits to provide targeted service or staff development, mitigate practice drift and uphold clinical governance standards

· Exercise exceptional professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults pre and post bereavement and in the delivery of immediate on demand support

· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths

· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support

· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief

· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support

· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring

· Planning and organisational skills

· Strong shift and staff coordination

· Plan and organise work autonomously while engaging collaboratively with colleagues and volunteers to support coordinated care and seamless service delivery

· Support in the organisation of comprehensive quality assurance processes including shift audits, case sampling, outcome tracking and compliance monitoring

· Plan and deliver team training, drills and simulations for crisis scenarios, digital tool proficiency and new protocols, ensuring readiness for peaks in bereavement demand

· Provide cover and support for On Demand Support Service staff during periods of absence or high demand

· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements

· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness

· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives

Person Specification

· Level 4 qualification (or above) in counselling, psychotherapy, clinical psychology, counselling psychology or arts psychotherapy Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Evidence of relevant continuing professional development

· Experience of leading a team, ideally in bereavement, palliative care, mental health or closely related fields

· Experience with digital platforms

· Proven track record of successfully managing multidisciplinary teams delivering services to complex service users and complex safeguarding and risk issues involving children and adults

· Proven skills in managing teams and change successfully

· Experience of working therapeutically with children and young people

· Experience of working therapeutically with adults

· Robust knowledge of the emotional and psychological impact of bereavement and the needs of bereaved children, young people, families and adults

· Strong understanding of grief, loss and trauma across the life course, and of evidence-based bereavement interventions for children, young people and adults

· Deep understanding and knowledge of psychological theories, therapeutic interventions and models of grief work for children, young people and adults, and their effective application in practice

· Able to make clear psychological assessments inclusive of risk, safeguarding and mental health needs for children, young people and adults

·  Expert knowledge of safeguarding policies and procedures

· Strong leadership, communication and relationship-building skills, with the ability to influence at senior levels and work collaboratively across teams and organisations.

· Strong understanding of change management and how best to implement change

· Excellent communication skills both verbal and written

· Attention to detail and produces reports and information to a consistently high standard

· Ability to manage time effectively, meeting deadlines while maintaining quality and accuracy

· Ability to successfully work collaboratively with colleagues, demonstrating strong interpersonal skills and the ability to influence and engage others positively

· Ability to deliver effective support, supervision, and line management to staff and volunteers, fostering professional growth and accountability

· Model high levels of personal integrity, professionalism, and ethical conduct

· Bring passion and enthusiasm for delivering high quality digital first bereavement services to children, young people, families and adults

Benefits

· 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 17th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Head of Communications

Location: Remote

Salary: £19,160 - £21,424 per annum

Vacancy Type: Permanent

We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.

Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.

The opportunity

We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.

This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.

What you’ll lead

You will play a central role in amplifying our impact and growing our influence, including:

• • National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
  • Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
  • Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
  • Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
  • Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
  • Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.

Why this role matters

This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.

You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.

Who we’re looking for

We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:

• Bring a strong track record across PR, campaigns, digital, and internal communications
• Be confident leading complex, multi-channel communications activity
• Experience navigating complex organisational environments with diverse operational and service functions.
• Have experience translating organisational mission into clear, engaging messaging for diverse audiences
• Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
• Combine creativity with delivery—able to move from strategy to execution at pace
• Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
• Be passionate about social justice and motivated by real-world impact

If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Key Responsibilities
Project Management & Logistics

• Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
• Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
• Work with the Global Programs team to ensure events are delivered on time and to a high standard.
• Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
• Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
• Ensure data integrity on the information we hold.
• Provider effective reporting as needed.
• Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
• Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
• Coordinate complex scheduling, calendars, and travel arrangements.
• Any other task in relation to the charity’s needs.

Communication & Content

• Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
• Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
• Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Research, Reporting & Finance

• Ensure relevant reporting and documentation are supplied to stakeholders.
• Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.

Cultural Adaptation & Coordination

• Contribute to the development of our programs globally, from ideation through to delivery.
• Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential)

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
• Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
• Proven track record of managing and controlling project or event budgets including forecasting and cost management.
• Negotiating and managing external suppliers and partners.
• Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
• Professional in appearance with a proactive approach and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.
• Knowledge of standard office administrative practices and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.

Experience (Desirable but not required)

• Experience delivering a programme of learning (content and structure).
• Understanding of generous giving and experience of working with donors.
• Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
• Additional language skills.
• Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.

Contract Terms
Working hours and hourly rate will be agreed in advance.

nasen is currently recruiting a Head of Data & Insights to lead all digital technology and analytical requirements across the charity.

Job vacancy: Head of Data and Insights
Location: Tamworth (Hybrid, Office 2 days per week)
Salary: £45,900 per annum
Hours: Full time (part time working considered)
Contract Type: Permanent

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.

About the role

This role within nasen’s Senior Leadership team offers the opportunity to join a small, yet dedicated and passionate workforce at an exciting time following the launch of nasen Plus membership and nasen Academy.

This opportunity will allow you to be the key lead in influencing the direction of our digital strategy, whilst also contributing to the day-to-day tasks required to maintain and implement an effective and accessible digital platform.

You will be an essential and valued member of the Senior Leadership Team, helping us in our mission to create an inclusive and equitable education for all.

Role objectives

• To lead the strategic direction of data development and progression for the charity, including the development of a cross-system strategic data and digital workplan.
• Nominated Data Protection Officer including full statutory DPO responsibility under UK GDPR, ensuring appropriate and compliant governance of data as well as robust systems and processes which staff understand and adhere to.
• To lead and drive the development of data analysis, ensuring nasen has robust information on which to develop organisational priorities and activities and showcase our story so far including creation of datasets and charts for external reporting.
• Lead on development and transformation projects to improve nasen’s use of existing data assets and digital platforms and coordination of supplier-led system development
• To be the key liaison across internal teams and provide regular analysis and reporting, including Key Performance Indicators (KPI), governance and reporting across platforms.
• Lead and be accountable for procurement and supplier contract management of commissioned data solutions, data tools, and software for the organisation.

Employee Benefits 

• 30 days annual leave per year
• Christmas Closure - additional
• Hybrid working (policy available on request) 
• 8% employer contribution pension. 
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme  
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available  

Closing Date: Monday 15th June 2026
Interviews are expected to take place the week beginning 22nd June.
N.B. We will be reviewing applications as they come in, we will close the advert early if we receive sufficient quality applicants, please apply early to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

No agencies please.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working