A fantastic opportunity has arisen for a full time CRM & Digital Campaigns Manager in the Digital Marketing department at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking a CRM & Digital Campaigns Manager who will lead and support the key functions of our Fundraising, Volunteer Operations and Marketing teams to drive engagement with our target audiences. This will be delivered through the analysis of our supporter and volunteer data to support development and execution of integrated digital campaigns; including activities to retain existing donors and supporters, acquire new fundraisers, recruit new volunteers and maximise the opportunity to improve engagement across our whole supporter base.

About you

To carry out this role successfully you will have a solid understanding on analytics and insights from CRM data to shape the CRM strategy with a particular focus on what content drives the best engagement and response amongst different target audiences.

You will also have strong project management skills in planning, developing and delivering targeted lifecycle campaigns that drive both acquisition and reactivation opportunities. This includes email marketing campaigns as well as segmented organic and paid social media campaigns across different channels. You will also have a solid understanding on PPC, Paid Social, SEO and display activities.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interview Date: 2nd October 2019

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies, you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement available on our website.

Reports to: Senior Creative Content Lead

Location: Vauxhall, London

Salary: £38,000 - 43,000 per annum + benefits

Contract: Full Time, Permanent

Hours: 35 hours per week, Monday to Friday

About Malaria No More UK

Malaria has been described as the oldest and deadliest disease in history; even now, despite recent progress, it claims the life of a child every two minutes. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.

Job summary

The Digital Marketing Manager will support the Senior Creative Content Lead and the wider communications team, helping to devise, manage and implement the digital strategy. This will involve developing a new overarching digital strategy and roll out plan, as well as the day-to-day running of channels including all websites, social media channels, eCRM activity and any additional bespoke digital products.

The focus of the role will be the strategic direction and hands on oversite of the Malaria No More UK digital channels and products, from creating and scheduling daily social media content, to defining, testing and tweaking our ongoing digital strategy. Guided by best practice, data, strategic objectives and user need, the successful candidate will have a proven track record of digital marketing, along with solid project management skills and expert knowledge of content management systems and digital monitoring and tracking tools.

The Digital Marketing Manager will work with the Senior Creative Content Lead to develop and implement briefs based on audience insights and amplify campaigns across platforms. You would ideally have had experience working on digital projects from start to finish and have a basic level of understanding of technical requirements and what’s needed to rollout and manage new and existing digital products with digital agencies.

In addition, this role will play a key role in the development and implementation of a global malaria campaign culminating in a 2020 summit in Kigali, Rwanda where Heads of State, business leaders and the public will commit and show progress to ending mankind’s oldest and deadliest disease. This is a fantastic opportunity to contribute towards the ongoing success of a highly innovative, fast-paced communications team, with scope to lead on various projects.

Key responsibilities 

• Develop a new digital strategy for the organisation, incorporating an effective online marketing strategy.
• Execute the strategy across all channels devices and platforms, refining and adapting according to insights gathered.
• Strategic planning and implementation of all performance marketing channels (both paid and organic).
• Oversee digital communications including design and some copywriting.
• Implement and manage reporting processes and roll out across the organisation sharing insights and empowering others to gather the insights or use tools they need for their work.
• Implement and manage an eCRM strategy for new and existing supporters of the organisation and its campaigns.
• Using data insights and user research, identify digital product requirements in the organisation or its campaigns and oversee development and rollout in collaboration with digital agencies.
• Provide digital communications support for a variety of external events and campaigns – with, for example,  corporate partners, media or a celebrity ambassador.
• Maintain and increase our presence on social media including day-to-day community management and growth of social media channels, sourcing content to use on social media and working with the SCCL to create content that will inspire and engage our fans and followers and help grow our audiences.

• Manage an ongoing relationship with our external web development team, maintaining and developing our website (Drupal CMS) including uploading content, checking functionality and helping to troubleshoot technical issues.

• Some in-house design for presentations, briefings, videos and other digital assets
• Brief, liaise with and manage a variety of external suppliers including digital agencies and tech suppliers
• Managing all digital and social media presence
• Processing the day-to-day digital requests of the wider team

• Form relationships with digital influencers and agencies who can support/work with Malaria No More UK
• Continuous tracking of digital and social media trends (particularly – but not exclusively – within the charity sector) with a view to maximising all communications/engagement opportunities that arise.Attend industry meetups, training and conferences to ensure that Malaria No More UK stays at the forefront of digital innovation

• To undertake any other reasonable additional duties as required by MNMUK.

Qualifications, skills and experience

Essential

• At least 4 years’ experience in a similar Digital Marketing or Digital Product Management role
• Proven relationship building and influencing skills
• Track record in running effective digital campaigns on a national or regional basis
• Strong design skills and ability to self-learn/pick up new programmes quickly
• A proven track record of content marketing across channels and formats
• Advanced knowledge of content management systems and email service providers
• Working knowledge of usability testing, user research methods and conversion rate optimisation
• Familiarity with Google Analytics or similar tools
• Advanced knowledge of digital and social media monitoring and analytics tools
• Project management skills/experience
• Experience in creating and delivering engagement strategies for online
• Content production skills - creating content, proofreading and editing

Desirable

• Experience of working alongside an advocacy/public affairs team and aligning communications and advocacy strategies
• Understanding of organisational dynamics (Malaria No More UK is a small team often working with much bigger UK and global organisations)
• Some video editing ability with basic software or YouTube editor

This job description is not contractual or exhaustive and  may be amended over time on discussion with the Head of Comms.

Staff benefits include:

• 10% employer pension contributions
• 28 days’ annual leave plus 8 bank holiday days
• Interest-free staff season ticket loan and bicycle loan schemes
• Continuing personal development opportunities

To apply please send your CV and a covering letter of no more than 1 A4 page detailing why you are interested in this role and how you fit the criteria by the closing date of 5pm on 30th September 2019

Relate is the UK’s largest provider of relationship support. We believe strong relationships underpin the strength and cohesion of communities. Working as part of a small team you will be key in developing and delivering our elearning training offer. We are in an exciting phase of developing our training offer to enable more people to work for Relate based on previous experience, creating courses and learning approaches that respond to both the opportunities and challenges of our digital world.

The ideal candiate will: 

• To work with the Head of Training and the Training Coordinator, Administrator and Learning and Development Officer to develop and find solutions for a demanding range of learning and e-learning projects, many with commercial dimensions as well as supporting a varied workforce with internal training materials. The post holder must be prepared to work with materials of a sensitive nature and to have an awareness of copyright issues.
• To be responsible for the effective management and timely delivery of courseware development projects.
• Responsible for administration of Learn Relate (e-learning platform) with a user base of 400+ students, 1,500 staff as well as external customer organisations.

The ideal candiate will have: 

• Experience in instructional design, solid understanding of learning theories and instructional design models.
• Solid knowledge of course development software and at least one Learning Management System or Virtual Learning Environment, though training will be given on our preferred platform and software solutions.
• Experience in design software such as Adobe Creative Suite desirable.
• Ability to create some of the supporting material/media (audio, video, graphics, animations, games etc.).
• A willingness to learn new technologies as the Training team works with a range of e-learning development solutions.
• Ability to work on own initiative.
• Great project and time management skills.
• Evidence of great interpersonal skills.

It would also be an advantage to have experience of:

• Ability to visualize instructional graphics, the user interface and the finished product.
• Lesson and curriculum planning skills.
• Working in the voluntary sector
• Working in a similar role
• Relate and /or the counselling arena

The ability and willingness to travel throughout the UK, with some overnight stays would be desirable as would evidence of a personal commitment to education, learning and development.

This role will be based in either Doncaster or London. 

Apply via the link - full CV and cover letter of no more than 3 pages of A4 stating how you meet the requirements included in the person specfication.

At Tearfund we are passionate about following Jesus where the need is greatest. We are looking for a Digital Project Manager to manage a project to re-platform core Tearfund websites.

You will work closely with people across the organisation to help Tearfund deliver it's digital vision, and to deliver key milestones in this specific project.

You will work with external partners and agencies to meet the website project objectives. You will help shape the scope of the project by setting parameters and agreeing resources and budgets. You will take responsibility for implementing the project from the point objectives are set, through process and delivery. 

We are looking for a candidate who:

• Is experienced in digital project management and has a good knowledge of Content Management Systems (CMS)
• Understands the digital development process, including the importance of user-centered design methods
• Is energetic, confident and resilient and prioritises collaboration and team working 

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

About Us

The Natural History Museum (NHM) is a world-class visitor attraction, leading science research centre and commercial event space. We use our unique collections and unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million specimens, both in our London and Tring museums, spanning billions of years and welcome more than five million visitors annually.

We are at a pivotal moment in our history as we seek to appoint a Digital Project Manager. We will soon launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

As our Digital Project Manager, you will play a key role in delivering digital projects in line with the Museum's ambitious digital strategy.

Working in a varied and evolving role, you will be responsible for the full lifecycle management of technology software implementations, including project delivery and continuous business improvement in your assigned technology theme. The role requires a strong leader who is able to take charge and be accountable for delivery involving a wide range of cross-Museum and external stakeholders.

You will additionally ensure effective delivery within time and budget restraints and manage third party clients and suppliers.

About you

A strong leader with excellent communication skills, you are able to manage complex projects and large project teams, whilst effectively maintaining relationships with a diverse range of stakeholders.

You will have substantial project management experience; including effectively managing large projects with budgets in excess of £250,000. Experience of bespoke packages and tools will be essential for the post holder to be successful in the role.

Change management experience, including communications, engagement and behavioural and cultural change will be advantageous.

Closing 9am on 01/10/2019
Interviews Expected w/c 14 October

Salary: For the most experienced candidates we can offer a salary in excess of £35k

Working hours: Full time (35 hours per week)

Contract: Full-time, Permanent

Benefits: 32 days annual leave + bank holidays per year, flexi-time, flexi-working, career-average pension scheme, interest free season ticket loans and occasional working from home

Location: Central London (Baker Street)

*** No agencies or consultancies – we are looking for an experienced individual ***

We are looking for an experienced, adaptable, highly motivated and outcome-focused individual to join our small but business-critical digital and communications team at the Social Care Institute for Excellence (SCIE), an independent charity that produces informational resources, and provides training and consultancy services to the health and care workforce.

First and foremost, we are looking for the right type of individual, someone who is interested in the vision and values of the organisation, and translating this into digital outcomes.

Our digital presence, and in particular our main website is central to the business. It serves as an informational resource for the health and care workforce, disseminating best practice guidance, and is vital to marketing our commercial training and consultancy services.

We have invested heavily in our website, and are proud of our 2.8m users (4.1m sessions) per year, but know we need to focus our efforts more on maintaining and improving on these figures.

We believe content-is-king, and great digital content and resources are central to growing our reputation, reach and customer-base.

We are looking for a creative and deadline-focused digital content developer to:

• work with stakeholders to produce our practical and influential online resources for people who work in the health and social care sector.
• project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• manage, re-purpose and develop content for digital-based resources and services.
• design and implement digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.

You will have at least three years’ commercial experience of managing, re-purposing and developing content for, and working on, high-profile, public-facing, content-rich websites or digital services. 

How to apply:

To show interest in this role, please click apply online and include the following details:

• full curriculum vitae (CV)
• covering letter explaining why you would be ideal for this role
• notice period in your current role

We will be operating a rolling recruitment programme, so you are urged to apply as soon as possible.

You may be asked to take a HTML test and/or attend an interview, which would take place at SCIE's offices in Baker Street, London.

Please make sure that you have enclosed all the relevant documents with your application.

SCIE is a Disability Confident Employer. We value diversity in our workforce and are committed to equal opportunities.

Role description:

Reports to: Publishing Manager

Accountable to: Head of Digital and Communications

Line manages: N/A

Job purpose:

1. Project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
2. Manage, re-purpose and develop content for digital-based resources and services.
3. Designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
4. Build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.
5. Ensure that all digital-based products and services are developed in-line with SCIE’s strategic objectives.
6. Ensure that all work delivered is fit for purpose, usable and accessible, and in-line with key standards and legislation.

Main duties:

• Work within the Digital and Communications Team to project manage online resources to deadline and within budget
• Copyedit, proofread and design high-quality publications and digital resources, staying true to the SCIE brand
• Develop effective search engine optimised copy for the website
• Build practical and accessible web pages using raw, hand-coded, HTML
• Work with internal and external subject matter experts to develop our resources
• Manage agencies and external suppliers ensuring they deliver the agreed brief to quality, on time and within budget
• Offer content and design support to all areas of the organisation
• Ensure that digital-based resources adhere to the appropriate standards and legislation.
• Develop resources that are co-produced by people with lived experience of using health and social care services, respecting their knowledge and input
• Keep own professional expertise and knowledge up to date in order to make an informed contribution to the work of SCIE and other partner or client organisations.
• Other tasks as may be required, commensurate with the level of the post.

General duties:

1. To comply with SCIE’s policies and procedures, including equal opportunities and diversity, and to have a personal commitment towards their implementation.
2. To learn about the work of SCIE and other partner or client organisations.
3. To contribute to the development of service improvements through participation and involvement in team meetings, workshops, conferences and other groups.
4. To work flexibly and respond positively to changing business needs.
5.  A clear commitment to working with people who use services and carers in a sensitive and non-judgmental way to facilitate positive working relationships

Notes:

This job description describes the principal purpose and main elements of the job.  It is a guide to the nature of the main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule of tasks.

Person specification:

ESSENTIAL CRITERIA

Experience

• Minimum three years’ commercial experience of managing, re-purposing and developing content for digital-based resources and services.
• Minimum three years’ commercial experience of working on high-profile, public facing, content-rich websites or digital services.
• Extensive experience in designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• Extensive experience in using raw, hand-coded, HTML as part of the digital production process.
• Proven experience of developing engaging search engine optimised content
• Proven experience of developing audience-focused, fit-for-purpose content
• Experience of project managing the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• Good copyediting and proofreading skills for both print and online resources
• Experience of managing external contractors (e.g. editors, designers, photographers, illustrators).
• Sound knowledge of, and self-supporting in a range of generic and specialist IT packages, including Microsoft Office (especially Microsoft Word), Content Management Systems, and version control systems.

Education/Knowledge

• Educated to degree level in a related subject or substantial equivalent experience.
• Aptitude, abilities and skills
• Excellent project management skills with ability to organise workloads, meet deadlines and manage conflicting priorities.
• Excellent written communication skills, including copywriting, editing and proofreading, with a commitment to communicating clearly and in plain English.
• Excellent oral communication and negotiation skills, with the ability to engage and influence others, and to present ideas clearly and persuasively.
• Understanding of the digital and publishing accessibility needs of a wide range of stakeholders, for example, of people with visual impairments, people with learning disabilities and so on.
• Understanding how to improve user experience through good web content design and structure
• Deep understanding of the importance of search engine optimised content
• Attention to detail in all your work.
• Willingness to learn new technologies and new ways of working
• Team-working skills.

Attitudes/Personal characteristics

• A clear understanding of, and commitment to, equal opportunities and diversity, integrity and a commitment to high standards of conduct.
• A demonstrable understanding of the importance of accessibility and usability in digital design and of the diverse needs and expectations of end users
• Ability to establish and maintain effective working relationships and act as a resource to other staff.
• Capacity to work flexibly and to adapt to changing priorities and work under pressure.

DESIRABLE CRITERIA

Experience

• Experience of styling digital resources using CSS
• Understanding web software, syntax and technologies
• Experience of building rich eLearning resources using tools like Adapt, Articulate or equivalent.
• Experience of web stat and user tracking analysis using tools like Google Analytics
• Experience of video or animation scripting, production and editing
• Experience of image manipulation
• Experience of developing publications for PDF and print distribution
• Experience at e-bulletin content design and development
• Working knowledge of design software like InDesign, Photoshop and Illustrator

Aptitude, abilities and skills

• Experience of using free high-quality content as part of a content strategy aimed at selling commercial resources and services

Education/Knowledge

• Knowledge and understanding of user and acceptance testing processes and methodologies.
• Knowledge and understanding of new media and social networking technologies
• Appropriate vocational qualification.
• Knowledge of the social care sector.

The Digital Manager is responsible for managing and enhancing the performance of War Child’s digital channels and advising on the deployment of digital marketing techniques to meet our priority objectives of raising income and advocating for change.
You will have responsibility to ensure that our channels are impactful, distinctive, emotive and drive supporters to donate or to take action. You will improve our digital performance by advising on a range of digital marketing approaches. You’ll ensure that we take an audience first, evidence-based approach to developing our digital channels and our wider digital marketing approach, and continuous learning/improvement cycle as part of an award-winning team of web and creative specialists.

This role will oversee and manage War Child UK’s owned digital channels and advise on the development of wider digital marketing approaches to support our priority objectives of raising income and advocating for change. The role is responsible for the War Child website and social media accounts, working with teams across the organisation and our content creators to ensure we populate our digital channels with content that speaks to our organisational priorities and drives our performance. The role will also advise on how best to reach our audiences digitally.
You will plan and execute our digital marketing approaches such as PPC, SEO and social marketing to meet objectives. Your responsibility is to advise, to shape and to jointly plan these activities for maximum impact and benefit. You will also have some responsibility for implementing them.
This role will also play an important role in digital tracking and measurement, conducting regular evaluations and developing organisational learning to build our shared expertise and experience in how to achieve excellence on our owned-channels, and leverage digital marketing approaches to reach wider audiences. Finally, this role is also expected to ensure that War Child stays at the forefront of digital marketing in an environment which is defined by its pace of change. Innovation and testing will be critical in ensuring that we do that.
Your responsibilities
• Manage War Child’s owned digital channels – including our website, social media and email channels - working with teams across the organisation and our content creators to ensure we populate our digital channels with content that speaks to our organisational priorities and drives our performance.
• Advise on the development of wider digital marketing approaches to support our priority objectives of raising income and advocating for change, as well as driving our digital performance to enhance our credibility and reputation.
• Support and advise teams across the organisation on how to leverage our owned-channels and when and how to deploy digital marketing techniques including digital advertising, pay-per-click, GoogleAds, influencer marketing etc
• Recruit and manage third-party agencies to oversee our Google Ad grant account, or advertising campaigns on social media channels. This may include implementing these campaigns yourself.
• Appoint, and manage relationships with, external agencies, suppliers and partners (digital marketing, technology, creative, web technical, copywriting/editing etc.) Develop functionality and performance of our website, working with others to develop SEO and strategies that improve search rankings and relevance
• Use digital tools to determine and improve conversion rates (CRO) across the website, and iterate and optimise our website performance through AB webpage testing, site navigation, struggle scores, etc.
• Ensure there is a clear system for addressing technical performance issues on the website – managing a timely reporting and escalation process to help us to respond quicker to malfunctions on the site and alert external suppliers
• Ensure we have a robust set of KPI’s and the means to capture data, track, monitor and report on performance using digital analytics software and platforms as appropriate, conducting regular reviews of digital communications performance. Advise colleagues and enable them to develop content strategies based on previous performance reports and audience insight.
• Line manage Digital Officer to populate our website and social media channels with a regular stream of relevant content that drives our owned-channel performance
• Contribute towards the Supporter Engagement team strategy, policies and processes
• Maintain a strong knowledge of developments, innovations, and new tech in web development, digital performance, digital marketing and social media and identify any that may be of benefit/interest to War Child.

We are looking for a temporary Experienced Digital Manager who has excellent knowledge of current and emerging digital technologies to help maximise and develop business opportunities for a high profile member body. Immediate Start!

The Role
To oversee the development of all the websites and intranet platform and ensure that work is progressed in a timely and professional manner.
Working with the senior leadership team lead the on-going development and embedding of an organisational digital strategy in collaboration with key staff and stakeholders, which supports the strategic aims through the effective use of digital channels and media.
Giving timely advice to the Trustee Board and Council, working with the Director of Engagement, of any emerging online technologies of importance that could benefit the charity.
To oversee the design, development and maintenance of the websites and intranet using internal and external resources as appropriate and identifying new digital opportunities.
Working closely with third party suppliers, relevant to staff and IT colleagues on external development and support of the websites
To manage and develop staff in the digital team by ensuring high standards of performance and the creation of effective working relationships.

The Candidate
Experience of leading a team of technical staff
Knowledge of website and web application management ,digital project management full life-cycle and editorial oversight of high-profile websites
Experience in using CRM systems and integration with websites
Experience in managing external suppliers (technical and non-technical)
Confident in presenting to groups across different levels and disciplines
Ability to influence and persuade, adapting personal style to meet different situations

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

A fantastic opportunity for an experienced and creative marketing and engagement professional with an excellent understanding of the digital landscape to join our dynamic and growing charity.

Digital and Engagement Manager
Ref: DEM
Salary: c. £42,000 plus benefits
Location: London SE1

The countryside is one of the nation’s most valued assets – it’s where many people feel most alive and plays a vital role in improving our mental and physical health, not to mention the climate emergency. CPRE, the countryside charity wants to connect more people with the countryside, to ensure that everyone can benefit. This role is an opportunity to play an important part in achieving that.

As Digital and Engagement Manager, you will be working closely with the Head of Brand, Communications and Engagement on leading the development and delivery of our marketing and engagement strategy, focusing especially on digital channels and supporter journeys.

We are looking for someone with a real passion and energy, who can harness the power of digital to drive growth through engagement. You will have a positive, proactive, solution-focused approach and thrive in a fast moving environment, managing often conflicting deadlines with creativity and flair.

This is a new role and an opportunity to join a small organisation with great potential at a very exciting time. The successful candidate will have previous experience of leading on integrated marketing communications campaigns and good understanding of how brand underpins an organisation.

Closing date: Noon 23 September 2019
Interviews: Wednesday 9 October

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Adopter Hub Digital Officer

Permanent, full time (37 hours per week)

Based in Reading

Salary in the range £25,083 - £30,656 per annum

PACT is a supportive and respectful place where people are genuinely passionate about delivering positive outcomes for children and their families.  We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.

With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and are proud to support PACT adopters from the moment we meet and through the lifetime of each family’s adoption journey. We deliver this support in a wide and holistic range of services to meet the needs of our families; one of these is our flagship Adopter Hub.

The Adopter Hub is an online support service for adopters (both PACT and external) and practitioners which offers a suite of support packages including peer support via email and webchat adopter discussion forum, a range of resources using audio visual media, and eLearning.

PACT is looking for a Digital Officer to join The Adopter Hub team to assist in the smooth running of The Hub. This will involve researching and uploading online content including eLearning, videos and webinars. You will communicate with users though emails and surveys and support them with access to The Hub, answering enquiries and troubleshooting. Experience of working with Drupal, html, social media and editing audio-visual material is desirable.

This is a fantastic opportunity for a creative individual with excellent digital skills to join a team passionate to develop our support services.  You should be a strong IT professional and enjoy working in a team.

Interested?  Further details are available on our website.

Closing date:  noon, Monday 30th September 2019

Interviews: w/c 7th October 2019

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Full-time, Fixed term from Jan 2020 to Sept 2021

This is a unique opportunity to manage Kew’s flagship outreach learning initiative, Grow Wild, to engage people across the UK to grow and enjoy plants and fungi.

Grow Wild has won multiple national awards for its scale, impact and creativity. Since 2014, over four million people have taken part in its activities focused on UK native species. We deliver environmental and wellbeing impacts by inspiring children, young people and adults to take positive actions online and on-the-ground.

You will be responsible for delivering the intended impacts on target audiences, managing engagement activities to time and budget, and helping to secure funding to develop Kew’s outreach

We use the power of science and the rich diversity of our Gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

Grow Wild is part of Kew’s Learning and Participation team. We engage audiences with Kew’s science collections and horticulture through formal and informal learning programmes and community engagement. 

As Grow Wild’s Project Manager, you  will manage a multi-disciplinary team based at Kew and a network of partners, suppliers and funders. The initial focus for activities will be delivering youth projects, resources, community training and digital engagement.

During 2020 and 2021, Grow Wild will achieve over 150,000 positive actions each year by target audiences. Grow Wild will also deliver new outreach learning activities with additional funding from private, public and corporate contributions. This approach is made possible thanks to the ongoing support from the National Lottery Community Fund and other funders.

Requirements of the role

The successful applicant will have proven experience at designing and managing large projects with multiple stakeholders and specialist teams. They will have a background in science communications, horticulture/landscape management or community-based environmental change.

We’re looking for an excellent understanding of how to engage diverse communities, volunteers and/or young people in participatory activities, together with achievements in partnership working and highly developed communication skills.

This role will be based at Kew Gardens with some UK travel and may be subject to enhanced Disclosure and Barring Service checks (DBS), including barred lists.

Interviews: weeks commencing 14th and 21st October 2019.

Target start date: 6th January 2020. It is planned that four new Grow Wild team roles, including this post, will join Kew at this time, when there will be handover from the current Programme Director.

This post may be extended subject to funding.

We offer a fantastic range of benefits including a broad range of Learning and Development opportunities, with access to the Civil Service training curriculum, generous annual leave entitlement for new starters, family friendly policies, a choice of competitive pensions and flexible benefits scheme.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please

Digital Product Manager / eCommerce Product Manager

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Position:Digital Product Manager / eCommerce Product Manager
Location: London
Job type: Full Time, Permanent
Hours: 36 hours per week
Salary: £43,603 inclusive of London Weighting.
Benefits: we offer a competitive salary, a stimulating and supportive working environment and a benefits package including: 26 days holiday per year (plus bank holidays), which increase with service. Excellent pension schemes.

Closing date: 29th September 2019

About the role:

RNIB’s digital operations are undergoing a substantial review and realignment. As an essential component to delivering our organisational goals, there has never been a more exciting time to join the digital team and be at the heart of the organisations plans.

In this role the Digital Product Manager / Ecommerce Product Manager will have responsibility for the digital customer experience and manage the product development life cycle.

Responsibilities:

- Define the product roadmap to deliver sales and conversion on a multi-channel ecommerce platform
- Lead on the platform migration of the eCommerce platform
- Develop a ‘benefits led’ strategic roadmap of ongoing development
- Manage the product lifecycle from discovery to delivery
- Work with both agencies and a cross functional in-house team to plan and strategise the delivery schedule against plan
- Manage relationships with senior stakeholders and understand priorities across the company

About you:

- Have proven digital Product Management and digital optimisation experience
- Ideally, come from an eCommerce or similar, digital consumer background
- Extensive CRM integration and eCRM management expertise
- Proven success in delivering products that drive income, customer satisfaction and improve customer service
- Be unphased by complexity and ambiguity
- Be tenacious and resilient, adept at overcoming obstacles to find solutions
- Have an excellent understanding of UX / User Experience, CRO, product roadmaps, KPO / KPI setting, performance evaluation, benefits analysis, customer research

Based in London, the post will involve some travelling to other RNIB locations throughout the UK.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

You may have experience of the following: Digital Project Manager, Technical Project Manager, IT Project Manager, Ecommerce Product Manager, Digital Product Manager, Ecommerce Manager, Project Manager, Product Manager, Technical Product Manager, Customer Experience Manager, Charity, Third Sector, NFP, etc.

Ref: 89113

Sightsavers is looking for an enthusiastic Digital Fundraising Executive to join our friendly, award-winning Digital Fundraising Team who ensure we have the resources and expertise to set up and run campaigns from start to finish.

The successful candidate will be responsible for managing specific assigned digital fundraising projects and working with colleagues across fundraising to ensure digital support for the relevant campaigns. The role will encompass all aspects of digital fundraising including managing activity for our cash appeals, a comprehensive e-mail programme and paid advertising across platforms.

The role also has a global remit and will involve working across several countries to ensure a consistent and efficient approach, whilst also recognising the nuances and unique opportunities in each market.

Other duties will involve identifying and developing website improvements, optimising online journeys, A/B testing, working with our international teams to add value to offline fundraising, proactively consider the global perspective and working with the Digital Fundraising Manager and the Head of Digital Fundraising.

Our friendly, highly motivated team is an exciting place to have a big impact on a growing and evolving area of fundraising, and ultimately, on the lives of people with visual impairments and disabilities in some of the poorest parts of the world.

If this role and our organisation interests you, please complete the application and we will look forward to receiving it.

For an exhaustive list of duties, for further information, please see the Job Description attached to the advert.

We anticipate that first interviews, including a task, will take place w/c 21 October 2019.