Digital skills officer jobs in Central london, greater london

Are you passionate about supporting families through challenging and emotional times? Do you have experience developing and growing digital support services for families? 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Senior Support Officer (Digital) to join our enthusiastic and passionate Information and Support team to help make a real difference to the lives of families and babies in neonatal care.

The Senior Support Officer (Digital) plays a vital role in ensuring that every family of a baby born sick or premature can access impactful and personalised support, at their time of need.

By leading the improvement and development of Bliss digital support services, you will help support families with babies born premature or sick to be confident, well informed, connected to the help they need, and to be partners in the care of their babies. 
 

Terms

Location: Hybrid (3 days per fortnight in the London office, SE1)
Salary:£37,035 FTE
Terms: Full-time (35 hours per week). Permanent 
 

Role Details

This is an excellent opportunity for someone with experience of offering support across a variety of platforms to make a real difference as part of a small, dynamic and dedicated charity. 

The ideal candidate will be able to demonstrate the following skills and experience: 

·Extensive experience of supporting people with emotional and/or practical support needs across digital platforms and digital support services. 
·Strong people and communication skills, including the ability to support people in distress. 
·Strong experience and skills for digital support content creation and moderation of online platforms
·Experience as a supportive, person-focussed line manager 
·Skills for leading and contributing to project teams to improve and develop new services based on user needs.
·Strong experience of service-user involvement and co-creation, with skills to lead initiatives to ensure services are designed around users’ needs.
·Experience of working in partnership with external organisations and individuals to develop and deliver services

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. 

We understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

Please also submit an Equal Opportunities Form. This will not be used when shortlisting candidates, and is anonymous, but helps us monitor and improve our recruitment practices.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is 5pm on 6th September 

• First round interviews will be held on w/c 14th September

• Second interviews in person at our London Bridge offices 22nd and 23rd September

Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.

About Immunodeficiency UK

Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.

Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..

This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.

Responsibilities

As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.

• You’ll develop and implement a digital communications strategy
• You’ll create and publish content across our website, email, social media and digital publications
• You’ll manage the website, ensuring content is accurate, accessible and up to date
• You’ll produce multimedia content — graphics, video, photography and case studies
• You’ll manage our social media accounts and our monthly newsletter
• You’ll plan and deliver digital fundraising campaigns
• You’ll create fundraising appeals, supporter communications and impact reports
• You’ll gather and share impact stories using a storytelling approach

This job is for you if:

• You’re confident in managing social media and creating digital content
•  Are familiar with email marketing platforms, customer relationship management (CRM) systems and                WordPress
• Have experience in planning and delivering fundraising or marketing campaigns
• Have strong organisational skills and the ability to manage multiple priorities independently

Charity or non-profit experience is a plus, as are graphic design or video editing skills.

Diversity and inclusion

Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.

Interviews will take place the week commencing 14th September. 

The Role

We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.

This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.

Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.

You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.

The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.

Who We Are Looking For

We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.

You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.

We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.

Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.

Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.

If this sounds like you, we would love to hear from you.

Who are we?

myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.

Provisional interview dates will be week commencing: 07.09.2026

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

Role overview

To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance. 

Key responsibilities

• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.

• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing. 

• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.

• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).

• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.

• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.

• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed. 

Role specification

Essential skills and competencies

• Two years’ experience creating engaging digital content for different audiences

• Good graphic design skills

• Strong written and verbal communication skills

• Social media management and content planning experience

• Media monitoring and reporting experience

• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)

• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)

• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)

• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)

• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)

Desirable skills

• Experience working for a membership/not-for-profit organisation

• Experience managing publications or organisational magazines

• Understanding of branding and communications strategy

• Photography skills

• Knowledge of Search Engine Optimisation and digital content optimisation

• Experience with audience segmentation and database systems 

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.

We are a London Living Wage and a Disability Confident – Committed employer.

Benefits include:

• Competitive salary

• Cycle-to-work scheme.

• Death-in-service benefit (8 x salary)

• Employee assistance programme

• Flexible, hybrid working practices.

• Family-friendly, disability-confident inclusive culture

• Generous annual leave, including all bank holidays.

• Salary exchange pension scheme

• Interest-free annual travel card loan

• *Office closure over Christmas

• Private healthcare

*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.

Flexible Working

As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.

Inclusion

Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.

Contract Type: Fixed Term 24 months

Location: Flexible - any of our King's Trust offices (a minimum of 2 days in the office) 

Interviews: 9th & 10th September 2026

Use your technical skills to help young people build brighter futures.

At The King's Trust, technology has the power to change lives. Our digital products help thousands of young people access opportunities, connect with mentors and take the next step towards their future. We're looking for a talented Digital Developer to join our Digital Team and help shape the future of MyKT,  our online portal for young people and mentors.

This is an exciting opportunity for an experienced front-end developer who enjoys building modern, accessible digital products, solving technical challenges and working as part of a collaborative multidisciplinary team. You'll take ownership of technical delivery, helping us create high-quality digital experiences that make a real difference.

What you'll do

As a Digital Developer, you'll play a key role in developing and enhancing MyKT, working closely with product, design and content colleagues to deliver secure, scalable and user-focused digital solutions.

You'll:

• Build and maintain our MyKT portal using React, Next.js and Contentful, delivering high-quality, responsive and accessible digital experiences.
• Take ownership of technical delivery for assigned products, estimating work, resolving complex issues and delivering enhancements from design through to release.
• Collaborate with multidisciplinary teams to shape technical solutions that meet the needs of young people, mentors and colleagues across the Trust.
• Support quality throughout the development lifecycle by carrying out code reviews, maintaining technical documentation and working closely with testers during releases.
• Share your knowledge by supporting and mentoring our Junior Developer while contributing to a collaborative, inclusive and high-performing team.

What we're looking for

We're looking for someone who combines excellent technical expertise with a passion for creating digital products that have a genuine social impact.

You'll bring:

• Strong JavaScript, React and Next.js development experience.
• Experience building content-managed or component-based digital products, ideally using a headless CMS such as Contentful.
• A good understanding of secure, scalable application architecture, APIs and modern CI/CD development practices using Git and Jira.
• Knowledge of accessibility standards (WCAG), GDPR, OWASP security principles and age-appropriate design.
• Experience working collaboratively within multidisciplinary teams, with the confidence to communicate technical ideas clearly and effectively.

Why join The King's Trust?

For almost 50 years, we've helped millions of young people build the confidence and skills they need to live, learn and earn. As a Digital Developer, your work will directly improve the digital services that support young people on that journey.

If you're passionate about building modern digital products that make a real difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Developer - Digitals? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Developer - Digitals! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

The Vacancy

• Location - London or Kenya
• Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
• Team - Digital Team within People Operations and Assurance Directorate
• Hours - Full time, 35 hours/week
• Contract - FTC (2 years)

JOB PURPOSE

Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.

The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.

KEY ACCOUNTABILITIES

DELIVERY LEADERSHIP AND GOVERNANCE

• Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
• Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
• Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
• Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
• Lead end-to end  delivery of digital products and system enhancements.
• Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
• Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.

DIGITAL PLATFORM AND PRODUCT DELIVERY

• In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development,  gathering user feedback and improving products
• Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
• Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
• Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
• Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
• Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
• Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
• Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
• Lead project teams to deliver projects on time and within budget.
• Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
• Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.

DATA INSIGHTS

• Implement data elements in line with organisational data governance standards
• Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
• Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager

INNOVATION

• Responsible for horizon scanning and researching emerging technologies. 
• Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
• Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation

CYBERSECURITY

• Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
• Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
• Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery

STAKEHOLDER ENGAGEMENT & COMMUNICATION

• Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
• Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
• Provide clear communication of delivery progress, blockers, risks, and achievements.
• Support organisation‑wide digital literacy and adoption initiatives.
• Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.

DIGITAL ENGAGEMENT & CULTURE

• Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
• Lead the rollout and scaling of digital communication tools to hubs and internal teams.

LINE MANAGEMENT

• Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
• Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
• Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
• Monitor performance and ensure key performance indicators and targets are met or exceeded
• Recognise good performance appropriately and address poor performance effectively.
• Support direct reports to line manage and lead their teams
• Support talent management across all teams, including through succession planning and identification of skills gaps
• Support the professional development and growth of direct reports and other members of the team

START NETWORK CULTURE

• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to Start Network’s vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS, KNOWLEDGE & EXPERIENCE

ESSENTIAL

• Significant experience delivering digital projects or products end-to-end
• Solid project lead and delivery management skills, with a track record of delivering on time and to scope
• Ability to work across technical, operational, and business teams to drive delivery
• Experience managing digital products, platforms and technology suppliers.
• Experience working with cybersecurity, digital governance and risk management.
• Strong experience managing stakeholders, including internal teams, suppliers, and partners
• Experience supporting digital adoption, including user engagement, training, or rollout
• Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement

DESIRABLE

• Experience leading organisation-wide digital transformation programmes.
• Experience developing digital strategy and roadmaps.
• Experience leading multidisciplinary digital teams.
• Advice and influence senior leaders on technology and investment decisions.
• Experience of Salesforce platform and management
• Understanding of databases and CRMs

• Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
• Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
• Experience using data, dashboards, or analytics tools to inform decisions and improve performance
• Awareness of digital security, privacy-by-design, and governance considerations

• Awareness of emerging technologies such as AI, automation, or data-enabled solutions

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Role Overview
The Talent Set are delighted to partner with our client on a fantastic Digital Content Officer role. The successful candidate will be responsible for creating and managing engaging digital content to enhance the organisation’s online presence and effectively communicate its mission and projects.

Key Responsibilities

• Develop, implement, and maintain engaging digital content across various platforms to promote organisational initiatives.
• Collaborate with teams to ensure content aligns with strategic objectives and brand guidelines.
• Monitor and analyse content performance, providing insights to optimise engagement and reach.
• Manage content calendars, ensuring timely delivery of materials.
• Stay updated with digital trends and best practices to continuously improve content quality.
• Support and uphold accessibility and inclusivity standards in all digital communications.

Person Specification

• Proven experience in digital content creation and management, preferably within a charitable or non-profit organisation.
• Excellent written and visual communication skills, with the ability to adapt tone and style for diverse audiences.
• Proficiency in digital tools, content management systems, and basic analytics platforms.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively, demonstrating flexibility, creativity, and attention to detail.
• Familiarity with accessibility and inclusive communication standards.

What’s on Offer
Salary: £33,183

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

About the role:

We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills. 

This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings. 

About the organisation:

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. 

Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment. 

Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.

We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.

Main duties and responsibilities:

Membership engagement 

• Support potential new members through our member application process, prepare applications for review by the board 

• Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs

• Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers. 

• Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met 

• Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp 

• Take ownership of longer-term projects to support and improve our membership engagement offer 

• Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework 

Communications and Engagement 

• Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events 

• Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies 

• Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members. 

• Update and manage the website with any relevant news or information. 

• Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement. 

• Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework. 

Policy and team support 

• Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning. 

• Draft meeting agendas and send along with any supporting documentation in advance of any meetings. 

• Take the minutes at various meetings, summarise for distribution, and follow up on any actions. 

• Monitor and report on the attendance levels of our members’ meetings, working group meetings and events. 

• Draft and administer satisfaction and impact surveys, and report on the results. 

• Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers. 

Person Specification (Essential Skills and Experience):

Communication skills:

• Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.

• An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.

• A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.

Organisational skills:

• Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.

• Strong attention to detail whilst maintaining the ability to work quickly and responsively. 

• Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management. 

Interpersonal skills:

• The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.

• High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

Professional skills and experience: 

• Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination. 

• Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva. 

• Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.

• Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy. 

• An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation 

Personal qualities 

• Initiative and growth mindset: the ability to identify and act on opportunities. 

• A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs. 

• Commitment to embed anti-racism across all aspects of our work. 

Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.

Please note we will only accept applications that include a cover letter.

Application Instructions

Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. 

If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.

Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.

Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August

This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.

Core responsibilities within the role will include:

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives
• Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results
• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience
• Identify areas for improvement within existing journeys and support the implementation of agreed changes.
• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness
• Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports
• Produce regular performance summaries and contribute insights to inform future activity
• Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
• Support the planning, creation and scheduling of email campaigns and automated supporter journeys
• Use segmentation and basic personalisation to improve relevance and engagement

We'd love to hear from individuals with the following skills and experience:

• Experience working in a digital marketing, digital fundraising or supporter engagement role
• Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google
• Experience contributing to the development or improvement of digital supporter or customer journeys
• Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems
• Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance
• Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement
• Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes

Experience of working in a charity setting or similar is desired but not essential.

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About the role

We're looking for an ambitious marketer who's ready to take the next step in their career and help recruit and inspire supporters across a diverse portfolio of fundraising products and events.

As Senior Marketing Officer, you'll work closely with the Senior Marketing Manager to plan and deliver campaigns across our Third-Party Events and relationship fundraising portfolio. You'll be responsible for the delivery and reporting of marketing activity, managing the day-to-day execution of campaigns to recruit participants for iconic events such as the London Marathon, Great North Run and other challenge events, alongside our In Memory and DIY fundraising products.

Working collaboratively with colleagues across marketing, product teams and agency partners, you'll help deliver engaging multi-channel campaigns that drive registrations, participation and income. You'll also support the marketing of our owned flagship events and other fundraising opportunities as needed, contributing to the growth of the wider fundraising portfolio.

This is a fantastic opportunity for someone who combines creativity with a data-driven approach and is keen to develop their skills in campaign delivery, digital acquisition and performance marketing. If you're passionate about creating impactful campaigns that inspire supporters and help raise vital funds, we'd love to hear from you.

About you

You're a proactive and organised marketer with experience delivering successful multi-channel campaigns and a passion for understanding what motivates people to take action.

You'll have experience using digital channels such as paid social, search, email and organic social media to acquire and engage audiences, alongside an understanding of campaign planning, performance monitoring and optimisation. Comfortable working with data and insight, you're always looking for opportunities to test, learn and improve results.

You'll be a confident communicator with strong teamwork skills, able to build effective relationships and work collaboratively with colleagues and stakeholders to deliver successful campaigns. Creative and solutions-focused, you'll enjoy generating fresh content ideas and finding new ways to engage supporters.

You'll be comfortable creating and capturing content, whether that's filming video for paid social content or working with photographers at supporter events when needed.

Most importantly, you're motivated by the opportunity to inspire supporters to take part in fundraising experiences that make a real difference to people affected by breast cancer.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff/Glasgow/London/Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£34,000 to £36,500 per annum if Cardiff/Glasgow or Sheffield based

£36,500 to £39,500 per annum if London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date 31 August 2026 11:59 pm

Interview date First interview – week commencing 7 September 2026

Second interview – week commencing 14 September 2026

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Digital Content Officer role. This temporary position involves supporting a web transformation project by creating, editing, and migrating user-focused, SEO-optimised content for a new website, alongside managing internal communications.

Key Responsibilities:

• Write, review, and migrate content for the new website, ensuring clarity, consistency, and brand alignment.
• optimise web content for search engines, including metadata, headings, and internal links.
• Build, format, and publish web pages within a content management system, ensuring accessibility and responsive design.
• audit existing URLs, develop redirect strategies, and proofread content before publication.
• collaborate with stakeholders to review, approve, and sign off website content, maintaining content accuracy and relevance.
• manage project timelines, tracking content progress through designated tools, and ensuring deadlines are met.
• support testing phases by working with external web agencies to identify and resolve issues prior to launch.
• gather user feedback through testing with students and implement practical improvements.
• ensure all digital copy and media meet WCAG 2.1 AA accessibility standards.
• update the organisation’s internal SharePoint intranet with news and operational updates.
• plan, write, and distribute the staff newsletter fortnightly, based on sourcing content from relevant internal teams.
• liaise with internal stakeholders to gather key updates and promote internal communications.

Person Specification:

• Proven experience in digital copywriting, content editing, and web publishing, particularly within WordPress.
• Strong understanding of SEO best practices and optimisation techniques.
• Experience managing and updating intranet platforms, ideally SharePoint.
• Skilled in developing engaging internal newsletters and editorial content for internal audiences.
• Exceptional written English, with strong proofreading and editing skills.
• Ability to simplify complex information into accessible, engaging content.
• Knowledge of WCAG 2.1 AA accessibility standards.
• Organised, detail-oriented, and capable of managing multiple deadlines simultaneously.
• Effective communicator with the ability to liaise with diverse internal stakeholders.

What’s on Offer:
Salary: £138.34 per day + £21.48 daily holiday
Location: Hybrid – 2 – 3 days per week onsite
Contract: Initial 3 – 4 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.