Digital skills officer jobs in Central london, greater london

Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.

Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.

By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 7th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026

For more information about the role, please download our Recruitment pack.

Development Manager (Fundraising & Partnerships)

Reports to: Chief Executive Officer, working closely with the Programmes Lead and Finance & Governance Lead.

Hours: We anticipate appointing this role as a 2 days per week (0.4 FTE) employee.

However, we are also open to hearing from experienced freelance fundraising professionals who are interested in delivering an agreed programme of work on a consultancy basis, equivalent to approximately one day per week.

Salary: Employee: £27,000–£31,000 FTE (£10,800–£12,400 pro rata for 2 days/16 hours per week), depending on experience.

Consultancy: Day rate to be agreed, depending on experience and scope of work.

Location: Remote, with approximately two consecutive days per month at our office in Liverpool and occasional travel for meetings or events.

Contract: 24 month fixed term (with the intention to extend, subject to funding).

Probation Period: 3 months

Line Management: This role has no line management responsibility.

About Worldwide Radiology

Worldwide Radiology is a UK registered charity working to improve access to high-quality diagnostic imaging in low- and middle-income countries.

Working alongside hospitals, universities and health partners around the world, we develop practical, sustainable solutions that strengthen radiology services and improve patient care. Much of our work is delivered through a global network of volunteers and long-term partnerships.

We're at an exciting stage in our development. Over recent years our fundraising income has grown significantly, but we're now looking to broaden and strengthen our funding base so we can increase our impact.

This new role offers the opportunity to become Worldwide Radiology's dedicated fundraising lead, helping shape the next stage of the organisation's growth.

About the Role

This is an excellent opportunity for an ambitious fundraiser ready to take the next step in their career and take ownership of fundraising within a growing charity.

As Worldwide Radiology's dedicated fundraising professional, you will lead our day-to-day fundraising activity across community fundraising, individual giving and trusts and foundations. You'll be responsible for planning and delivering fundraising campaigns, stewarding donors and writing funding applications that help sustain and grow our work.

You'll also support the CEO and Programmes Lead in developing larger strategic partnerships with major funders and corporate partners through research, proposal coordination and pipeline management.

Unlike many early-career fundraising roles, this position offers genuine ownership from early on. You'll lead fundraising across your portfolio while working closely with colleagues who have experience securing grants and developing partnerships, giving you the support and mentoring to develop your skills and confidence.

While we expect to appoint a Development Manager on a part-time basis, we also recognise that an experienced fundraising consultant may bring a different but equally valuable skillset. We're therefore open to considering either model, provided the successful candidate can take ownership of our fundraising programme and help build the systems, relationships and pipeline needed to support Worldwide Radiology's long-term growth.

What Success Looks Like

During your first 12–18 months you will:

● Lead successful delivery of WWR's community fundraising programme, including the Big Give Christmas Challenge and other supporter campaigns.

● Develop and manage a healthy pipeline of trust and foundation applications.

● Build strong relationships with our existing donors and funders.

● Help diversify the organisation's income by developing new fundraising opportunities.

● Introduce systems and processes that strengthen fundraising as the organisation continues to grow.

Key Responsibilities

Fundraising (Lead)

You will take ownership of WWR's fundraising activity across your portfolio, working closely with the CEO while leading delivery day-to-day.

Responsibilities include:

• Leading delivery of fundraising across community fundraising, individual giving and smaller trusts and foundations.

• Researching, writing and submitting grant applications to trusts and foundations.

• Managing relationships with existing trust funders and individual donors, including stewardship and reporting.

• Planning and delivering community fundraising campaigns, supporter events and online fundraising activities, including the Big Give Christmas Challenge and JustGiving campaigns.

• Developing opportunities to grow our supporter base and increase donor retention.

• Maintaining accurate fundraising records, donor data and reporting.

• Monitoring fundraising activity and providing regular updates to the CEO.

• Supporting the development of fundraising plans and identifying new income opportunities.

Partnerships (Support)

Working alongside the CEO and Programmes Lead, you will:

• Research prospective major trusts, foundations and corporate partners.

• Prepare briefing papers and background research ahead of meetings.

• Coordinate development of larger funding proposals by gathering information, managing timelines and tracking actions.

• Maintain the strategic funding pipeline and prospect tracker.

• Support follow-up from meetings, conferences and partnership discussions.

• Help identify opportunities to strengthen relationships with healthcare organisations, companies and strategic partners.

Person Specification

We recognise that no candidate will meet every criterion. If you can demonstrate most of the following, we'd love to hear from you.

Essential

• Experience in a fundraising, development or partnerships role within the charity sector.

• Experience researching and writing, or supporting the development of, funding applications to trusts and foundations.

• Excellent written communication skills with the ability to write compelling funding applications and supporter communications.

• Excellent relationship-building skills, with experience working positively with supporters, volunteers, partners or external stakeholders.

• Strong organisational skills, with the ability to maintain accurate records and manage information across multiple projects and deadlines.

• Comfortable working in a digital, remote environment and confident learning new systems, including fundraising CRM platforms.`

• Enthusiasm for Worldwide Radiology's mission and the role of global health partnerships.

Desirable

• Experience delivering community fundraising campaigns or challenge events.

• Experience using fundraising CRMs or donor databases.

• Experience of the Big Give Christmas Challenge or similar match-funding campaigns.

• Experience supporting corporate partnerships or major donor fundraising.

• An interest in global health, healthcare or international development.

Why Join Worldwide Radiology?

This is a rare opportunity to take ownership of fundraising within a growing international charity at an early stage in your career.

You'll have the chance to lead fundraising campaigns, develop relationships with donors and funders, and shape how fundraising grows over the coming years. At the same time, you'll benefit from the guidance and support of experienced colleagues, giving you the opportunity to develop your skills while making a tangible contribution to improving access to diagnostic imaging around the world.

We're committed to supporting your professional development through mentoring, networking opportunities and relevant fundraising training, helping you build the skills and experience to progress your fundraising career.

We offer:

● Flexible remote working.

● A collaborative, supportive team with minimal hierarchy.

● Opportunities for professional development and responsibility.

● Up to 4% matched pension contribution.

● 25 days Annual leave plus 8 public holidays (pro rata).

The Events and Marketing Officer will play a crucial supporting role in promoting the work of the Sutton Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences through our events and marketing. This is a newly created role, introduced to expand our capacity and significantly grow our roster of external events in the Trust's 30th anniversary year.

The postholder will work alongside the Marketing and Events Manager to create, coordinate and maintain our event schedule. They will need excellent skills in organisation, project planning and communication to support the delivery of both online and in-person events, many of which will focus around the 30th anniversary in 2027.

This is an exciting opportunity for an organised and proactive individual to create and deliver engaging events to maximise our impact and influence with key stakeholder audiences. The postholder will also support brand and marketing activity across the charity, bringing creativity, an eye for detail and a strong audience focus to all of our branded materials.

Main duties

Event support

• Take a lead on a range of Sutton Trust in-person events and webinars, many of which will focus around research reports and government policy. This includes creating detailed briefings, managing relationships with speakers and stakeholders, working with venues and suppliers and promoting events through channels, including social media, newsletters and email invites to maximise engagement.
• Support with the development of our series of events for the Sutton Trust's 30th anniversary. This may involve events in parliament, part conferences and wider events with universities and corporate partners.
• Maintain an events calendar that can be used across the organisation.
• Manage the recording of event information and engagement on Salesforce.
• Manage digital engagement, uploading of events to the Sutton Trust YouTube channel and maximising viewership through promoting them to our audiences.
• Create detailed event evaluation reports for internal stakeholders and funders.

Marketing

• Advise and support colleagues across the organisation with marketing activity including use of Sutton Trust brand guidelines, Campaign Monitor and Canva.
• Work with the Marketing and Events Manager to further strengthen the Sutton Trust brand, including the updated tone of voice and messaging and new visual elements.
• Support with the proofing and production of cross-Trust marketing materials, including items for Programmes and Development teams.
• Support with the management and development of Sutton Trust email communications through Campaign Monitor.

Other

• Regularly update Communications and Research stakeholder lists as needed.
• Work with colleagues to maintain communications and content planning grids.
• Track and assess event engagement across different marketing platforms, including newsletters and social media.
• Write copy as required.
• Keep up to date with events in the sector.
• Feed into the wider work of the Research and Communications team.
• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Excellent organisational and project management skills
• Experience in event delivery, including in-person, online and hybrid events (even if in a voluntary role)
• Excellent verbal and written communication skills across a range of different audiences and stakeholders
• A strong understanding of event management, including an awareness of the importance of briefing documents, relationship management, supplier management, event promotion and event logistics
• An understanding of the importance of branding and brand development
• An eye for detail, and the ability to work accurately to tight deadlines
• An understanding of how to use Canva and email platforms (such as Campaign Monitor) to support with marketing activity (desirable)

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Has first-class interpersonal skills
• Is able to work both independently and collaboratively within a small team
• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, fixed-term 18-month contract
• Salary: £33,700 - £37,000 per annum, depending on experience
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
• A DBS check may be required

Interviews

Applications should reach us by 23:59 on Sunday 6th September, with first round interviews held over Zoom on Tuesday 22nd September, and second round interviews held at our London offices on Thursday 1st October.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Head of Public Fundraising & Engagement (9-Month Maternity Cover)

Location:

Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities

Salary:

£55,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Fixed Term, 9 Month (Maternity Cover)

Join us in transforming lives

SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.

This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.

About the Role

Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.

You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.

Key responsibilities include:

• Leading the delivery of SeeAbility's public fundraising and engagement strategy.
• Driving income growth and supporter retention across multiple fundraising streams.
• Developing innovative campaigns and supporter journeys.
• Leading, coaching and developing a high-performing team.
• Monitoring performance, budgets and fundraising KPIs.
• Working collaboratively across the organisation to maximise supporter engagement and impact.
• Ensuring fundraising activities remain compliant and aligned with best practice.

About You

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

You will have:

• Significant experience in public fundraising, supporter engagement or individual giving.
• A proven track record of achieving income growth and fundraising targets.
• Experience managing and developing teams.
• Strong strategic and operational planning skills.
• Excellent communication and stakeholder management abilities.
• A collaborative, proactive and solutions-focused approach.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Apply Today

If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.

Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

This is a unique opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.

Our incredible community of supporters, volunteers, and fundraisers are at the heart of everything we do. That’s where you come in!

About the Role

Are you a creative digital fundraiser who loves building relationships? Do you want to use your digital marketing, social media, and stewardship skills to make a real-world impact?

As our Community and Events Supporter Engagement Officer, you will be the driving force behind our digital supporter journeys. You won't just manage processes; you will craft exceptional, inspiring experiences for our volunteers and fundraisers from the moment they sign up to the moment they cross the finish line (and beyond).

This is a highly collaborative, home-based role where you will work closely with our Social Media, Communications, and Marketing teams to bring fundraising campaigns to life across all Cystic Fibrosis Trust platforms.

What you’ll be doing

• Exceptional Stewardship: Guide, inspire, and retain our amazing volunteers and supporters using digital platforms and email journeys.

• Digital Campaign Innovation: Help design, build, and implement exciting new digital fundraising campaigns, event registration pages, and email journeys.

• Social Media & Content Creation: Collaborate with our Social Team to develop engaging content, monitor social channels, and share powerful, real-life supporter stories.

• Data-Driven Insights: Work with cutting-edge tools (like Give Panel, Dynamics, Enthuse, JustGiving, Google Analytics, and Power BI) to measure campaign impact and continuously improve the supporter experience.

• Creative Resource Design: Use design software to create high-quality, impactful marketing and fundraising resources that align with our brand.

• Be the Face of the Trust: Represent the Cystic Fibrosis Trust at exciting events and meetings.

Who we’re looking for

We are looking for a target-oriented, passionate team player who is excited about digital fundraising trends and loves connecting with people.  You will also need to meet the following essential criteria:

• Proven experience in digital community fundraising and volunteer management.

• Effective project management experience

• A strong demonstrable understanding of relational fundraising and supporter journey principles.

• Hands-on experience using digital fundraising platforms (including Facebook, Enthuse, JustGiving, Give Panel, etc.).

• Experience of copywriting and editing skills to write compelling, high-quality content.

• Great collaboration skills and the ability to work independently as well as part of a dynamic team to reach targets.

• Experience of using Dot digital, Hootsuite, Power BI, or CRM and fundraising databases 

• Flexibility to travel throughout the UK and work occasional evenings/weekends to support our events.

What we offer you

We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays (pro-rata for part time staff), contributory pension scheme, Healthcare cash plan covering dental, optical, 24/7 GP service, Employee assistance programme and opportunities for learning and development

Ready to join us as we unite for a life unlimited?

If you have a passion for our vision and the skills to inspire our community, we would love to hear from you.

Apply today and help us turn hope into reality.

Closing and interview dates

Closing date for completed applications is 11:59pm on Monday 7 September 2026. 

First interviews will be held week commencing Week commencing 14 September 2026. 

We reserve the right to bring forward the closing date or extend if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

How to Apply

Before applying, please ensure you read the job description for more information about the role. 

Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’

If you would like to discuss the role before applying, please contact recruitment

Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.

No agencies or media please.

Our commitment to an inclusive workplace

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. 

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.

This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.

This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.

Key responsibilities

• Provide administrative support for fundraising campaigns, including direct mail activity
• Support the set-up and delivery of new initiatives (e.g. lottery and in-memory giving)
• Respond to supporter enquiries via email and telephone
• Process donations and maintain accurate supporter records using databases (e.g. Raiser’s Edge)
• Support donor communications, reporting and stewardship activity
• Assist with general fundraising administration and team support

About you

We are looking for someone who is:

• Organised, with strong attention to detail
• A clear and confident communicator, able to respond sensitively to supporters
• Proactive and positive, with a willingness to learn
• Comfortable using systems and handling information (training provided)
• Motivated to build a career in fundraising

We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.

About us

Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.

Interviews

• Stage 1: Virtual interview – WC 21st September
• Stage 2: In-person interview at our London office – TBC

Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract

Minimum 3 Days per week in the office during probation, minimum 2days thereafter

Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE

The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background. 
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.

For a full job description for this role please visit our website. 

To apply please send a CV and covering letter saying why you are right the person for the job 

Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.

Senior Individual Giving Acquisitions Officer (Maternity Cover)

Up to 12-month Fixed Term Contract. Full Time.

Hybrid working (Minimum of 2 days per week in the office)

Location: This role can be based at one of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £42,201 per year for Edinburgh, Warrington. £47,133 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.

The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.

Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:

• Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
• Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
• Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
• Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
• Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
• Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
• Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
• Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.

About you

Who we are looking for

Essential:

• Significant experience in leading supporter acquisition programmes and activities across a range of channels.
• Significant experience in digital fundraising techniques for acquisition.
• Significant experience managing external suppliers and multiple stakeholders.
• Highly developed skills in budgeting, forecasting, and data-driven decision-making.
• Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
• Highly developed analytical, strategic, and communication skills for optimising acquisition.
• Demonstrable experience in managing and mentoring a team.

Desirable

• Marketing qualification (e.g. IDM, CIOF).
• Experience in DRTV and face-to-face fundraising.
• Experience in writing fundraising copy and digital marketing.
• Experience in emergency appeals or international development.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Friends of Palestinian Universities (FPU) is looking for a motivated, organised and thoughtful Programme Officer to join our small and growing team.

FPU works in partnership with Palestinian universities, academics and students to strengthen the resilience and recovery of Palestinian higher education, build meaningful international academic partnerships, and transform understanding and practice within UK and international higher education.

This is a varied, hands-on role at the heart of our work. You will help us develop partnerships between Palestinian and international universities, produce research and resources, support advocacy and public engagement, organise events and convenings, and provide the programme and administrative coordination that enables a small charity to deliver effectively.

You will work closely with the Director, wider FPU team and Palestinian university partners, as well as academics, universities, sector bodies, unions and civil society organisations in the UK and internationally.

What you’ll be doing

Your work will span several areas of FPU’s programmes.

Advocacy and public engagement

You will help deliver FPU’s advocacy and awareness-raising work, including:

• researching and contributing to briefings, reports, toolkits and other public-facing resources;

• building relationships with academics, university departments, higher education networks, unions and student groups;

• supporting campaigns and initiatives responding to the destruction of Palestinian higher education and scholasticide in Palestine;

• helping organise public events, webinars and other opportunities for engagement.

Building international academic partnerships

A major part of the role will be helping strengthen links between Palestinian universities and institutions internationally.

You will:

• research potential university partners and opportunities for collaboration;

• support the development of partnerships, fellowships, research collaborations and exchanges;

• help produce an expanded edition of FPU’s handbook on partnerships with Palestinian higher education;

• engage with Palestinian universities to understand their priorities and identify opportunities for international partnership;

• maintain relationships, contacts and partnership information;

• help organise FPU’s Annual Conference and other sector convenings.

Supporting Palestinian partners

A core principle of FPU’s work is that Palestinian universities, academics and students should shape the international responses that affect them.

You will help create opportunities for Palestinian partners to participate in international meetings, events and initiatives, prepare research and briefing materials, and support convenings in which Palestinian scholars and institutions can share knowledge and shape agendas.

Programme coordination and administration

As part of a small organisation, strong administration is essential to effective programme delivery.

You will help:

• coordinate meetings, events and programme activity;

• organise agendas, papers, invitations, notes and follow-up;

• maintain accurate databases, records and shared files;

• coordinate travel and logistics for Palestinian partners where required;

• support programme-related expenses, procurement and other administrative processes;

• track programme activities, deadlines, outputs and outcomes;

• contribute to quarterly planning, monitoring and reporting.

The role will combine substantive programme work with practical administration, and we are looking for someone who is comfortable doing both.

About you

We are interested in people who can bring strong transferable skills, sound judgement and a genuine commitment to our mission.

You will have:

• excellent written and spoken English and strong research skills;

• excellent organisation and attention to detail;

• experience coordinating projects, programmes, events or campaigns;

• the ability to build positive relationships with a wide range of people and organisations;

• confidence managing multiple priorities and taking responsibility for your own work;

• good administrative and digital skills, including maintaining accurate records and information;

• the ability to work collaboratively and flexibly as part of a small team;

• a commitment to FPU’s mission and to respectful, partner-led ways of working;

• sensitivity when working across different institutional, cultural and political contexts.

It would be particularly useful if you bring some of the following:

• experience in higher education, charities, civil society, advocacy or campaigning;

• knowledge of the UK higher education sector;

• knowledge of Palestinian higher education or experience working on Palestine;

• experience producing reports, briefings or other public-facing resources;

• experience of monitoring, evaluation or programme reporting;

• Arabic language proficiency.

Working with Friends of Palestinian Universities

This is an opportunity to join FPU at an important stage in its development and make a practical contribution to strengthening Palestinian higher education.

You will work closely with Palestinian university partners and a growing network of academics, universities and sector organisations in the UK and internationally.

Because we are a small team, you will have the opportunity to work across different areas of the organisation and develop experience in programme delivery, academic partnerships, advocacy, research, events and international engagement.

FPU is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds.

How to apply

Please upload your CV and covering letter through CharityJob.

In your covering letter, please explain why you are interested in the role and how your experience and skills would enable you to contribute to FPU’s work.

Please see the attached Job Description for full details of the role.

Closing date: 2 September 2026
Interviews: Week commencing 14 September 2026

Job Description: Programme Officer

Key responsibilities

1. Advocacy and awareness-raising

• Work with the Director to deliver FPU’s advocacy and awareness programme in line with our strategic priorities.

• Research and contribute to producing accessible, high-quality resources for academic, policy and civil society audiences, including briefings, reports, toolkits and event materials.

• Build and maintain relationships with higher education networks, faculty and staff unions, academic departments, student societies and other relevant organisations.

• Support campaigns responding to the destruction of Palestinian higher education and the scholasticide in Palestine, including outreach, messaging and coordination with partners.

• Help deliver FPU events, including planning, speaker liaison, logistics and follow-up.

2. Building Palestinian–international academic partnerships

• Work with the Director to strengthen academic links between Palestinian universities and institutions in the UK and internationally.

• Research and help prepare an expanded second edition of FPU’s handbook on partnerships with Palestinian higher education.

• Support the design and delivery of institutional partnerships and collaborative projects, including research collaborations, fellowships and exchange initiatives.

• Research and map potential partners and opportunities and help develop targeted engagement plans with Palestinian and international universities.

• Maintain an accessible, accurate and up-to-date database of contacts, institutions and partnership opportunities.

• Help organise FPU’s Annual Conference, including programme planning, partner engagement, invitations and registration, logistics and post-event follow-up.

3. Palestinian university liaison

• Contribute to FPU’s engagement and partnership-building with Palestinian higher education institutions.

• Develop a strong understanding of institutional priorities, needs and potential areas for international partnership.

• Map and collate partnership opportunities and priorities, helping ensure that FPU’s wider work reflects the needs of the Palestinian higher education sector.

• Maintain regular communication with institutional partners and support effective follow-up on agreed opportunities and areas of collaboration.

4. Representation and convening

• Help convene and facilitate spaces in which Palestinian scholars, students and university partners can exchange knowledge, develop relationships and shape international agendas.

• Support approaches grounded in Palestinian priorities and collective leadership.

• Prepare research, briefings and background materials for the Director and Palestinian partners participating in meetings, conferences and public engagements.

• Support Palestinian partner representatives to participate effectively in international meetings and events.

5. Monitoring, evaluation and learning

• Work towards objectives and KPIs agreed through FPU’s annual work plan and contribute to quarterly planning and review.

• Track programme activities, outputs and outcomes.

• Gather feedback from partners and stakeholders and help translate this into programme learning and continuous improvement.

• Prepare quarterly programme updates and reporting for the Director and Board of Trustees.

• Help maintain accurate information on programme progress, partnerships and outcomes for reporting to funders and other stakeholders.

6. Programme and administrative support

• Provide administrative and coordination support to the Director, Deputy Director and wider team to support the effective delivery of FPU’s programmes and organisational priorities.

• Support the organisation of meetings, events and convenings, including scheduling, invitations, agendas, papers, note-taking and follow-up.

• Maintain accurate programme records, contact lists, databases and shared files, ensuring information is well organised and accessible.

• Assist with travel, accommodation and other logistical arrangements for Palestinian partners and representatives participating in FPU activities where required.

• Support programme-related operations, procurement, invoices, expenses and other administrative processes in coordination with the Deputy Director.

• Provide other reasonable administrative and operational support required for the effective functioning of a small charity.

7. Working as part of FPU

• Contribute actively to FPU’s collective planning and delivery.

• Work collaboratively and flexibly with colleagues across the organisation.

• Take responsibility for your own areas of work while contributing to a culture of shared endeavour, respect and mutual support.

• Promote FPU’s mission, values and partner-led way of working.

• Follow organisational policies and processes and maintain high standards of professionalism.

• Uphold confidentiality and data protection in all work with partners and sensitive information.

• Salary - £39,425 - £40,463
• Location - Kenya or the UK
• Team - Digital Team
• Line Manager - Digital Delivery Lead
• Line Reports - Matrix (Technical) Systems and Salesforce Officer
• Hours - 35 hours per week
• Contract - Permanent

Closing date: 31-8-2026

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

SALESFORCE ADMINISTRATION & SYSTEM MANAGEMENT

• Act as the system owner and technical lead for Start Network’s Salesforce platform, ensuring it supports the needs of a global, network‑based organisation.
• Design and maintain Salesforce access and security controls, balancing strong data protection with practical access for teams working across regions and functions.
• Implement and uphold data governance and data quality standards within Salesforce, working closely with the Data Manager to align with wider organisational frameworks.
• Design and deliver scalable automation (e.g. flows, validation rules, custom objects) to reduce manual effort and support efficient, consistent ways of working.
• Design, manage and optimise integrations between Salesforce and other organisational systems (e.g. FormAssembly, reporting and automation tools), ensuring reliable data flows and joined‑up processes.
• Translate organisational and programme processes into clear, scalable system solutions that work for staff and partners across the network.
• Own and maintain the Salesforce data model, ensuring it reflects how Start Network operates today while remaining flexible for future growth and change.

MICROSOFT 365 OVERSIGHT

• Provide oversight of Microsoft 365 administration, licensing and configuration, ensuring tools are well‑aligned to organisational needs, strong security standards, and responsible use of resources.
• Define and maintain access and security principles for Microsoft 365, working collaboratively with operational teams and external providers (e.g. Twin Systems) to ensure consistent and proportionate controls.
• Provide guidance on the effective use and optimisation of Microsoft 365 tools (e.g. Teams, SharePoint, OneDrive), supporting clear organisational ways of working and collaboration across regions and teams.

 SYSTEM OWNERSHIP & ARCHITECTURE

• Own the organisation’s digital systems landscape, with Salesforce as the primary platform.
• Ensure alignment and integration across systems (e.g. FormAssembly, Power BI, M365, etc.).
• Define and maintain system architecture and data flows.
• Evaluate and recommend new tools in alignment with organisational needs and existing systems.

USER SUPPORT & CAPACITY BUILDING

• Provide escalation-level support and technical guidance for complex system issues
• Oversee resolution of complex technical issues, working with internal and external stakeholders
• Support capability building through guidance and training on system usage and best practices
• Partner with teams to identify capability gaps and improve system usage.

REPORTING & DASHBOARDS

• Define and lead the technical enablement of reporting across Salesforce and connected platforms
• Support programme, membership, and assurance teams with data extraction and visualisation needs.
• Support donor reporting requirements, including standardised data outputs and IATI
• Ensure data structures support effective reporting, analytics, and decision-making across the organisation.

PROJECT DELIVERY & ENHANCEMENTS

• Lead the design and delivery of Salesforce and system enhancements
• Liaise with external developers/consultants when specialist configurations are required.
• Ensure system changes are documented and aligned with data governance standards.
• Provide technical direction for system improvements and ensure alignment with overall architecture.

DATA GOVERNANCE & COMPLIANCE

• Uphold data protection standards, including GDPR compliance.
• Ensure systems operate in line with Start Network’s values and commitments on data responsibility.
• Support audits, risk assessments, and internal reviews with accurate system documentation and reporting.
• Define and uphold data governance frameworks across systems, ensuring consistency, integrity, and compliance within Salesforce context.

START NETWORK CULTURE

• Carries out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• A commitment to the Start Network vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

SKILLS, KNOWLEDGE AND EXPERIENCE

ESSENTIAL

• Proven strong experience as a Salesforce Administrator or specialist, with responsibility for configuring and maintaining a complex Salesforce environment
• Strong working knowledge of Salesforce platforms relevant to Start Network’s context (e.g. Nonprofit Cloud, Sales Cloud, Service Cloud, Agentforce or equivalent automation/AI features).
• Demonstrated experience designing and implementing automation, custom configurations and integrations that support scalable, efficient ways of working.
• Ability to translate organisational and programme needs into effective system and data solutions, using sound judgement and analytical skills.

DESIRABLE

• Experience working in NGOs, membership organisations, or humanitarian contexts.
• Familiarity with grant management or partner due diligence systems.
• Experience with API integrations and third‑party apps (e.g., FormAssembly, Mailchimp).
• Project management experience (e.g., Agile, Scrum).

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer.
This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving.

As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign.
You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies.

Key responsibilities will include:
• Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels.
• Managing campaigns from briefing and launch through to ongoing review, testing and optimisation.
• Developing and delivering annual test plans to improve campaign performance.
• Managing campaign budgets, timelines and quality standards.
• Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets.
• Supporting increased consideration of leaving a gift in a Will and broader consideration of giving.
• Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity.
• Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout.
• Producing regular performance updates and quarterly impact reports for senior leadership.
• Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues.
• Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions.

You will have:
• Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV.
• Strong project management skills and experience managing campaigns end-to-end.
• A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation.
• Experience working with external agencies, such as creative, media and/or telemarketing suppliers.
• Strong organisational and administrative skills, with confidence managing campaign activity and data.
• Experience using data and insight to monitor performance, identify opportunities and improve results.
• Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams.
• Experience developing compelling, audience-led creative or campaign communications.
• Experience developing and implementing campaign test plans and working against clear hypotheses.
• Confidence producing campaign reports and presenting recommendations to senior stakeholders.
• An understanding of the importance of tone, trust and supporter experience within legacy fundraising.
• A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns.
Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change.

Salary & Benefits
• Salary: £41,500 per annum
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: London, hybrid working, one day a week in the office

Recruitment process: Cv to [email protected]

If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.